IT Support Engineer Jobs in the UK excluding London

IT Support Engineer
UK > UK excluding London

The median IT Support Engineer salary in the UK excluding London is £29,875 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 197 326 423
Rank change year-on-year +129 +97 -123
Permanent jobs requiring an IT Support Engineer 1,041 575 535
As % of all permanent jobs advertised in the UK excluding London 1.47% 0.95% 0.75%
As % of the Job Titles category 1.55% 1.07% 0.79%
Number of salaries quoted 968 408 506
10th Percentile £22,709 £24,000 £21,750
25th Percentile £25,500 £26,250 £25,000
Median annual salary (50th Percentile) £29,875 £30,000 £30,000
Median % change year-on-year -0.42% - +7.14%
75th Percentile £35,000 £35,000 £35,000
90th Percentile £43,000 £38,750 £41,325
UK median annual salary £30,000 £32,500 £31,000
% change year-on-year -7.69% +4.84% +3.33%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,268 53,729 68,078
% of permanent jobs with a recognized job title 94.81% 89.16% 95.76%
Number of salaries quoted 47,545 30,499 42,724
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,750 £81,251 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support Engineer in the UK excluding London.

Salary trend for IT Support Engineer in the UK excluding London

IT Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support Engineer in the UK excluding London over the 6 months to 8 May 2024.

Salary histogram for IT Support Engineer in the UK excluding London

IT Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the UK excluding London region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +129 283 £30,000 - 35
North of England +66 201 £29,000 -3.33% 42
Midlands +95 184 £28,500 +3.64% 32
East of England +69 147 £29,500 -5.41% 17
South West +13 145 £30,000 -6.25% 30
West Midlands +73 110 £28,500 +4.59% 13
North West +34 99 £26,500 -24.29% 22
East Midlands +20 69 £30,000 +9.09% 19
Yorkshire +56 66 £30,000 +9.09% 16
Scotland -48 39 £27,500 - 2
Wales +45 38 £27,500 -12.00% 5
North East +26 36 £32,500 -3.34% 5
Northern Ireland +26 4 £30,000 -11.11% 1
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 8 May 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support Engineer in the job title.

1 650 (62.44%) Windows
2 617 (59.27%) Microsoft 365
3 556 (53.41%) Microsoft
4 485 (46.59%) Active Directory
5 379 (36.41%) Azure
6 355 (34.10%) Social Skills
7 318 (30.55%) Windows Server
8 258 (24.78%) Firewall
9 238 (22.86%) Customer Service
10 197 (18.92%) Microsoft Exchange
11 192 (18.44%) Windows 10
12 189 (18.16%) VMware
13 188 (18.06%) Problem-Solving
14 173 (16.62%) Microsoft Office
15 156 (14.99%) Hyper-V
16 151 (14.51%) ITIL
17 149 (14.31%) SharePoint
18 141 (13.54%) Entra ID
19 133 (12.78%) VMware Infrastructure
20 118 (11.34%) Microsoft Intune
21 111 (10.66%) Driving Licence
22 99 (9.51%) DNS
22 99 (9.51%) SQL
23 93 (8.93%) SQL Server
24 87 (8.36%) Linux
25 83 (7.97%) Microsoft Certification
26 81 (7.78%) Wi-Fi
27 80 (7.68%) VoIP
27 80 (7.68%) DHCP
28 79 (7.59%) Citrix

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 197 (18.92%) Microsoft Exchange
2 149 (14.31%) SharePoint
3 12 (1.15%) Exchange Server 2013
4 10 (0.96%) Confluence
5 9 (0.86%) Exchange Server 2010
6 7 (0.67%) Exchange Server 2007
7 6 (0.58%) Exchange Server 2000
8 5 (0.48%) IIS
9 3 (0.29%) Jupyter
9 3 (0.29%) WordPress
10 2 (0.19%) Blackberry Enterprise Server
10 2 (0.19%) Exchange Server 2003
10 2 (0.19%) Skype for Business
11 1 (0.096%) Apache
11 1 (0.096%) CMS
11 1 (0.096%) Site Server
11 1 (0.096%) Tomcat
Applications
1 173 (16.62%) Microsoft Office
2 42 (4.03%) Microsoft Excel
3 7 (0.67%) Spreadsheet
4 4 (0.38%) Microsoft Project
5 1 (0.096%) Microsoft PowerPoint
Business Applications
1 5 (0.48%) Sage X3
2 2 (0.19%) Oracle Receivables
2 2 (0.19%) Remedy ITSM
3 1 (0.096%) Dynamics AX
3 1 (0.096%) Dynamics CRM
3 1 (0.096%) SAP ERP
Cloud Services
1 617 (59.27%) Microsoft 365
2 379 (36.41%) Azure
3 141 (13.54%) Entra ID
4 47 (4.51%) AWS
5 40 (3.84%) OneDrive
6 19 (1.83%) Google Workspace
7 15 (1.44%) Mimecast
8 6 (0.58%) Cloud Computing
8 6 (0.58%) Serverless
9 5 (0.48%) iTunes
10 4 (0.38%) IaaS
10 4 (0.38%) Power Platform
10 4 (0.38%) WhatsApp
11 3 (0.29%) PaaS
11 3 (0.29%) SaaS
12 2 (0.19%) Dynamics 365
12 2 (0.19%) GCP
12 2 (0.19%) Microsoft Purview
12 2 (0.19%) OpenDNS
12 2 (0.19%) Power Automate
Communications & Networking
1 258 (24.78%) Firewall
2 99 (9.51%) DNS
3 81 (7.78%) Wi-Fi
4 80 (7.68%) DHCP
4 80 (7.68%) VoIP
5 76 (7.30%) Wireless
6 75 (7.20%) VPN
7 60 (5.76%) TCP/IP
8 57 (5.48%) SAN
9 49 (4.71%) VLAN
10 48 (4.61%) WAN
11 41 (3.94%) LAN
12 31 (2.98%) Internet
13 26 (2.50%) Remote Desktop
14 18 (1.73%) NAS
15 15 (1.44%) Network Security
16 14 (1.34%) Unified Communications
17 12 (1.15%) SSL
18 11 (1.06%) Broadband
18 11 (1.06%) PBX
Database & Business Intelligence
1 93 (8.93%) SQL Server
2 35 (3.36%) Amazon RDS
3 18 (1.73%) MySQL
4 8 (0.77%) MariaDB
5 4 (0.38%) DB2
6 3 (0.29%) Metabase
7 2 (0.19%) Crystal Reports
7 2 (0.19%) Oracle Reports
7 2 (0.19%) Power BI
Development Applications
1 22 (2.11%) JIRA
2 3 (0.29%) Visual Studio Code
3 2 (0.19%) Visual Studio
4 1 (0.096%) Jenkins
General
1 355 (34.10%) Social Skills
2 62 (5.96%) Organisational Skills
3 52 (5.00%) Telecoms
4 46 (4.42%) Finance
5 43 (4.13%) Law
6 34 (3.27%) Analytical Skills
7 30 (2.88%) Manufacturing
8 29 (2.79%) Inclusion and Diversity
9 26 (2.50%) Retail
10 23 (2.21%) Legal
11 19 (1.83%) Documentation Skills
12 15 (1.44%) Games
13 14 (1.34%) Marketing
14 11 (1.06%) Back Office
15 8 (0.77%) Advertising
16 7 (0.67%) Public Sector
17 4 (0.38%) Banking
18 2 (0.19%) French Language
18 2 (0.19%) Military
18 2 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 5 (0.48%) Kafka
2 4 (0.38%) Cocoa
3 3 (0.29%) LAMP
4 2 (0.19%) .NET
4 2 (0.19%) CSS
4 2 (0.19%) HTML
4 2 (0.19%) V-Ray
5 1 (0.096%) EDI
5 1 (0.096%) LDAP
5 1 (0.096%) RESTEasy
Miscellaneous
1 111 (10.66%) Driving Licence
2 37 (3.55%) Replication
2 37 (3.55%) Self-Motivation
3 25 (2.40%) Enterprise Storage
4 23 (2.21%) Fat Client
4 23 (2.21%) Thin Client
5 20 (1.92%) Management Information System
6 16 (1.54%) Data Centre
7 15 (1.44%) CCTV
8 13 (1.25%) iPad
8 13 (1.25%) Onboarding
9 10 (0.96%) EPoS
9 10 (0.96%) Social Media
10 8 (0.77%) Client/Server
10 8 (0.77%) iPhone
11 7 (0.67%) Public Cloud
12 6 (0.58%) Life Science
13 5 (0.48%) Hybrid Cloud
14 3 (0.29%) Apple TV
14 3 (0.29%) Raspberry Pi
Operating Systems
1 650 (62.44%) Windows
2 318 (30.55%) Windows Server
3 192 (18.44%) Windows 10
4 87 (8.36%) Linux
5 67 (6.44%) Windows Server 2016
6 57 (5.48%) Mac OS
7 55 (5.28%) Windows Server 2019
8 47 (4.51%) Windows Server 2012
9 42 (4.03%) Android
10 35 (3.36%) Apple iOS
11 30 (2.88%) Windows 7
12 16 (1.54%) Windows Server 2008
13 13 (1.25%) Windows 8
14 10 (0.96%) Mac OS X
15 7 (0.67%) Unix
16 6 (0.58%) CentOS
17 5 (0.48%) Windows Server 2003
18 4 (0.38%) Debian
19 3 (0.29%) Red Hat Enterprise Linux
20 2 (0.19%) Ubuntu
Processes & Methodologies
1 238 (22.86%) Customer Service
2 188 (18.06%) Problem-Solving
3 151 (14.51%) ITIL
4 76 (7.30%) Cybersecurity
5 72 (6.92%) Infrastructure Engineering
6 50 (4.80%) Project Delivery
6 50 (4.80%) Service Delivery
7 44 (4.23%) Incident Management
8 37 (3.55%) Agile
9 35 (3.36%) Change Management
9 35 (3.36%) Continuous Improvement
9 35 (3.36%) Project Planning
10 33 (3.17%) Remote Monitoring and Management
11 31 (2.98%) Time Management
12 29 (2.79%) Asset Management
13 27 (2.59%) Migration
14 26 (2.50%) Customer Experience
14 26 (2.50%) Disaster Recovery
15 22 (2.11%) Desktop Virtualisation
16 21 (2.02%) Service Management
Programming Languages
1 99 (9.51%) SQL
2 48 (4.61%) PowerShell
3 7 (0.67%) PHP
3 7 (0.67%) Python
4 6 (0.58%) Bash
5 5 (0.48%) Java
5 5 (0.48%) VB
6 2 (0.19%) C++
7 1 (0.096%) Perl
Qualifications
1 83 (7.97%) Microsoft Certification
2 79 (7.59%) Degree
3 45 (4.32%) DBS Check
4 33 (3.17%) CCNA
4 33 (3.17%) Cisco Certification
5 30 (2.88%) Network+ Certification
6 25 (2.40%) Azure Certification
7 19 (1.83%) A+ Certification
8 17 (1.63%) MCSE
9 16 (1.54%) MCP
10 11 (1.06%) Security Cleared
11 10 (0.96%) CompTIA Security+
12 8 (0.77%) MCSA
13 7 (0.67%) ITIL Certification
13 7 (0.67%) ITIL Foundation Certificate
14 6 (0.58%) DV Cleared
14 6 (0.58%) SC Cleared
15 2 (0.19%) MCDST
15 2 (0.19%) MCITP
15 2 (0.19%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 71 (6.82%) SLA
2 30 (2.88%) GDPR
3 14 (1.34%) Cyber Essentials
4 10 (0.96%) ISO/IEC 27001
5 2 (0.19%) NIST
6 1 (0.096%) Accessibility
6 1 (0.096%) PCI DSS
System Software
1 485 (46.59%) Active Directory
2 156 (14.99%) Hyper-V
3 133 (12.78%) VMware Infrastructure
4 29 (2.79%) VMware ESXi
5 20 (1.92%) Virtual Desktop
6 9 (0.86%) vSphere
7 8 (0.77%) Docker
7 8 (0.77%) Virtual Machines
8 5 (0.48%) Terminal Services
8 5 (0.48%) Virtual Servers
9 4 (0.38%) Citrix Hypervisor
10 3 (0.29%) Firmware
11 2 (0.19%) pfSense
11 2 (0.19%) VMware Workstation
12 1 (0.096%) NFS
12 1 (0.096%) Terminal Server
12 1 (0.096%) XenApp
Systems Management
1 118 (11.34%) Microsoft Intune
2 46 (4.42%) SCCM
3 13 (1.25%) Cisco CUCM
3 13 (1.25%) ServiceCenter
4 9 (0.86%) Jamf Pro
5 6 (0.58%) Kubernetes
5 6 (0.58%) Opsgenie
6 4 (0.38%) WSUS
7 3 (0.29%) Active Directory Federation Services
7 3 (0.29%) Backup Exec
7 3 (0.29%) FortiGate
7 3 (0.29%) NetCrunch
8 2 (0.19%) Grafana
8 2 (0.19%) Prometheus
8 2 (0.19%) vCenter Server
9 1 (0.096%) Autotask
9 1 (0.096%) Failover Clustering
9 1 (0.096%) Microsoft Clustering
9 1 (0.096%) ZABBIX
Vendors
1 556 (53.41%) Microsoft
2 189 (18.16%) VMware
3 79 (7.59%) Citrix
4 76 (7.30%) Cisco
4 76 (7.30%) Veeam
5 63 (6.05%) Apple
6 47 (4.51%) Sophos
7 39 (3.75%) HP
8 28 (2.69%) Draytek
9 27 (2.59%) Meraki
10 23 (2.21%) Barracuda Networks
11 22 (2.11%) ConnectWise
12 21 (2.02%) Google
13 19 (1.83%) Aruba
14 16 (1.54%) Palo Alto
15 15 (1.44%) Fortinet
16 14 (1.34%) Dell
17 12 (1.15%) WatchGuard
18 9 (0.86%) Acronis
18 9 (0.86%) Mitel