IT Support Jobs in the UK excluding London

IT Support
UK > UK excluding London

The median IT Support salary in the UK excluding London is £28,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 70 113 172
Rank change year-on-year +43 +59 -6
Permanent jobs requiring an IT Support 2,556 1,835 1,605
As % of all permanent jobs advertised in the UK excluding London 3.63% 2.99% 2.26%
As % of the Job Titles category 3.83% 3.35% 2.36%
Number of salaries quoted 2,282 947 1,414
10th Percentile £21,250 £22,500 £19,500
25th Percentile £24,500 £25,000 £22,750
Median annual salary (50th Percentile) £28,000 £29,000 £27,500
Median % change year-on-year -3.45% +5.45% -
75th Percentile £33,750 £35,000 £33,750
90th Percentile £40,500 £40,330 £40,175
UK median annual salary £29,000 £30,500 £29,000
% change year-on-year -4.92% +5.17% +1.75%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,715 54,769 68,069
% of permanent jobs with a recognized job title 94.79% 89.24% 95.82%
Number of salaries quoted 47,210 31,112 43,042
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support
Job Vacancy Trend in the UK excluding London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for IT Support in the UK excluding London

IT Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing IT Support in the UK excluding London.

Salary trend for IT Support in the UK excluding London

IT Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing IT Support in the UK excluding London over the 6 months to 4 May 2024.

Salary histogram for IT Support in the UK excluding London

IT Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the UK excluding London region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +76 686 £30,000 +0.96% 105
North of England +47 557 £28,000 +1.82% 105
Midlands +83 470 £26,500 -3.64% 92
East of England +50 362 £27,500 -7.56% 56
South West -19 302 £28,000 -6.67% 60
West Midlands +73 254 £27,500 +0.92% 45
North West +3 252 £28,000 +9.80% 48
Yorkshire +101 245 £28,000 +1.82% 43
East Midlands +56 205 £26,000 -5.45% 47
Scotland -99 104 £27,500 -3.51% 15
Wales +51 70 £27,500 -8.33% 12
North East +25 60 £32,500 -5.80% 15
Northern Ireland +24 6 £30,000 -11.11% 1
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 4 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring IT Support in the job title.

1 1,266 (49.53%) Windows
2 1,236 (48.36%) Microsoft 365
3 1,214 (47.50%) Microsoft
4 947 (37.05%) Active Directory
5 854 (33.41%) Social Skills
6 712 (27.86%) Customer Service
7 617 (24.14%) Azure
8 573 (22.42%) Windows Server
9 546 (21.36%) Problem-Solving
10 415 (16.24%) Microsoft Office
11 398 (15.57%) Firewall
11 398 (15.57%) Windows 10
12 385 (15.06%) Microsoft Exchange
13 354 (13.85%) ITIL
14 299 (11.70%) VMware
15 257 (10.05%) Driving Licence
16 244 (9.55%) Entra ID
16 244 (9.55%) SharePoint
17 228 (8.92%) Hyper-V
18 225 (8.80%) DNS
19 208 (8.14%) VMware Infrastructure
20 188 (7.36%) DHCP
21 185 (7.24%) Degree
22 183 (7.16%) Microsoft Intune
23 170 (6.65%) SLA
24 161 (6.30%) Linux
25 158 (6.18%) SQL
26 156 (6.10%) Microsoft Certification
27 150 (5.87%) Wireless
28 149 (5.83%) Cybersecurity

IT Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 385 (15.06%) Microsoft Exchange
2 244 (9.55%) SharePoint
3 23 (0.90%) Exchange Server 2013
4 17 (0.67%) Skype for Business
5 16 (0.63%) IIS
6 15 (0.59%) Confluence
6 15 (0.59%) Exchange Server 2010
7 13 (0.51%) Exchange Server 2007
8 7 (0.27%) OpenStack
9 6 (0.23%) Exchange Server 2000
10 3 (0.12%) Jupyter
10 3 (0.12%) WordPress
11 2 (0.078%) Apache
11 2 (0.078%) Blackberry Enterprise Server
11 2 (0.078%) CMS
11 2 (0.078%) Exchange Server 2003
11 2 (0.078%) Resin
12 1 (0.039%) Site Server
12 1 (0.039%) Tomcat
Applications
1 415 (16.24%) Microsoft Office
2 62 (2.43%) Microsoft Excel
3 10 (0.39%) Spreadsheet
4 4 (0.16%) Microsoft Project
5 3 (0.12%) Final Cut Pro
5 3 (0.12%) Microsoft PowerPoint
5 3 (0.12%) Pro Tools
6 1 (0.039%) AutoCAD
6 1 (0.039%) PrintSoft PReS
Business Applications
1 9 (0.35%) Dynamics CRM
2 6 (0.23%) Sage X3
3 5 (0.20%) Dynamics GP
4 3 (0.12%) Dynamics NAV
5 2 (0.078%) Epicor Tropos
5 2 (0.078%) Misys Midas
5 2 (0.078%) Oracle Receivables
5 2 (0.078%) Remedy ITSM
5 2 (0.078%) Sage 200
6 1 (0.039%) Dynamics AX
6 1 (0.039%) Sage 300 ERP
6 1 (0.039%) SAP ERP
Cloud Services
1 1,236 (48.36%) Microsoft 365
2 617 (24.14%) Azure
3 244 (9.55%) Entra ID
4 81 (3.17%) AWS
5 59 (2.31%) OneDrive
6 50 (1.96%) Google Workspace
7 25 (0.98%) Mimecast
8 21 (0.82%) WhatsApp
9 20 (0.78%) Power Platform
10 14 (0.55%) Dynamics 365
11 10 (0.39%) Cloud Computing
11 10 (0.39%) Power Automate
12 8 (0.31%) Nutanix
12 8 (0.31%) PowerApps
12 8 (0.31%) SaaS
13 6 (0.23%) IaaS
13 6 (0.23%) Serverless
14 5 (0.20%) ChatGPT
14 5 (0.20%) DigitalOcean
14 5 (0.20%) iTunes
Communications & Networking
1 398 (15.57%) Firewall
2 225 (8.80%) DNS
3 188 (7.36%) DHCP
4 150 (5.87%) Wireless
5 143 (5.59%) VPN
6 132 (5.16%) Wi-Fi
7 131 (5.13%) LAN
8 122 (4.77%) TCP/IP
9 119 (4.66%) WAN
10 109 (4.26%) VoIP
11 88 (3.44%) VLAN
12 73 (2.86%) Internet
13 64 (2.50%) SAN
14 46 (1.80%) Network Security
15 38 (1.49%) Remote Desktop
16 28 (1.10%) Broadband
17 18 (0.70%) NAS
18 17 (0.67%) SD-WAN
18 17 (0.67%) Skype
19 16 (0.63%) Unified Communications
Database & Business Intelligence
1 115 (4.50%) SQL Server
2 36 (1.41%) Amazon RDS
3 18 (0.70%) MySQL
4 11 (0.43%) Power BI
5 8 (0.31%) MariaDB
6 6 (0.23%) PostgreSQL
7 5 (0.20%) DB2
7 5 (0.20%) SQL Server Reporting Services
8 4 (0.16%) Crystal Reports
8 4 (0.16%) Oracle Database
8 4 (0.16%) SQL Server Integration Services
9 3 (0.12%) Metabase
10 2 (0.078%) Oracle Reports
11 1 (0.039%) MongoDB
11 1 (0.039%) SAP HANA
Development Applications
1 36 (1.41%) JIRA
2 3 (0.12%) Visual Studio
2 3 (0.12%) Visual Studio Code
3 2 (0.078%) Hudson
4 1 (0.039%) Jenkins
General
1 854 (33.41%) Social Skills
2 148 (5.79%) Finance
3 115 (4.50%) Analytical Skills
4 112 (4.38%) Manufacturing
5 101 (3.95%) Organisational Skills
6 81 (3.17%) Law
6 81 (3.17%) Legal
7 71 (2.78%) Telecoms
8 64 (2.50%) Retail
9 61 (2.39%) Inclusion and Diversity
10 34 (1.33%) Public Sector
11 33 (1.29%) Marketing
12 31 (1.21%) Advertising
13 26 (1.02%) Documentation Skills
14 21 (0.82%) Games
15 17 (0.67%) Automotive
15 17 (0.67%) German Language
16 12 (0.47%) Back Office
17 11 (0.43%) Local Government
18 7 (0.27%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 7 (0.27%) HTML
2 6 (0.23%) CSS
2 6 (0.23%) OLE
3 5 (0.20%) .NET
3 5 (0.20%) Kafka
4 4 (0.16%) Cocoa
4 4 (0.16%) EDI
5 3 (0.12%) LAMP
5 3 (0.12%) React
6 2 (0.078%) RESTful
6 2 (0.078%) SOAP
6 2 (0.078%) Software Packaging
6 2 (0.078%) V-Ray
6 2 (0.078%) X-Windows
7 1 (0.039%) LDAP
7 1 (0.039%) RESTEasy
7 1 (0.039%) WF
Miscellaneous
1 257 (10.05%) Driving Licence
2 130 (5.09%) Self-Motivation
3 76 (2.97%) Management Information System
4 46 (1.80%) Onboarding
5 44 (1.72%) Data Centre
6 40 (1.56%) Replication
7 34 (1.33%) CCTV
8 25 (0.98%) iPad
9 24 (0.94%) Enterprise Storage
10 23 (0.90%) Fat Client
10 23 (0.90%) Thin Client
11 22 (0.86%) EPoS
12 21 (0.82%) Video Conferencing
13 18 (0.70%) Smartphone
14 13 (0.51%) Client/Server
15 12 (0.47%) Life Science
15 12 (0.47%) Public Cloud
16 11 (0.43%) Analytical Mindset
16 11 (0.43%) Educational Technology
16 11 (0.43%) NHS
Operating Systems
1 1,266 (49.53%) Windows
2 573 (22.42%) Windows Server
3 398 (15.57%) Windows 10
4 161 (6.30%) Linux
5 107 (4.19%) Windows Server 2016
6 101 (3.95%) Android
7 99 (3.87%) Apple iOS
8 92 (3.60%) Mac OS
9 85 (3.33%) Windows Server 2019
10 66 (2.58%) Windows Server 2012
11 50 (1.96%) Windows 7
12 27 (1.06%) Windows Server 2008
13 25 (0.98%) Windows 8
14 17 (0.67%) Unix
15 15 (0.59%) Mac OS X
16 9 (0.35%) Red Hat Enterprise Linux
17 7 (0.27%) CentOS
18 5 (0.20%) Debian
18 5 (0.20%) Windows Server 2003
19 4 (0.16%) Ubuntu
Processes & Methodologies
1 712 (27.86%) Customer Service
2 546 (21.36%) Problem-Solving
3 354 (13.85%) ITIL
4 149 (5.83%) Cybersecurity
5 143 (5.59%) Service Delivery
6 110 (4.30%) Service Management
7 104 (4.07%) ITSM
8 102 (3.99%) Time Management
9 86 (3.36%) Incident Management
10 85 (3.33%) Agile
11 84 (3.29%) Infrastructure Engineering
12 83 (3.25%) Change Management
13 82 (3.21%) Project Delivery
14 79 (3.09%) Continuous Improvement
15 69 (2.70%) Mathematics
16 67 (2.62%) Asset Management
17 61 (2.39%) Project Management
18 55 (2.15%) ERP
19 49 (1.92%) CRM
20 45 (1.76%) Migration
Programming Languages
1 158 (6.18%) SQL
2 87 (3.40%) PowerShell
3 10 (0.39%) Java
3 10 (0.39%) Python
4 9 (0.35%) Bash
4 9 (0.35%) PHP
5 6 (0.23%) C#
5 6 (0.23%) VB
6 5 (0.20%) JavaScript
7 3 (0.12%) C
8 2 (0.078%) C++
8 2 (0.078%) COBOL
9 1 (0.039%) Perl
9 1 (0.039%) T-SQL
9 1 (0.039%) VBA
9 1 (0.039%) VBScript
Qualifications
1 185 (7.24%) Degree
2 156 (6.10%) Microsoft Certification
3 76 (2.97%) DBS Check
4 65 (2.54%) A+ Certification
5 57 (2.23%) CCNA
5 57 (2.23%) Cisco Certification
6 46 (1.80%) Security Cleared
7 43 (1.68%) Network+ Certification
8 39 (1.53%) MCSE
9 38 (1.49%) MCP
10 34 (1.33%) Azure Certification
11 26 (1.02%) SC Cleared
12 20 (0.78%) MCSA
13 18 (0.70%) Computer Science Degree
14 17 (0.67%) DV Cleared
14 17 (0.67%) ITIL Certification
15 16 (0.63%) ITIL Foundation Certificate
16 11 (0.43%) CompTIA Security+
16 11 (0.43%) MCITP
17 8 (0.31%) NVQ Level 3
Quality Assurance & Compliance
1 170 (6.65%) SLA
2 45 (1.76%) GDPR
3 29 (1.13%) QA
4 27 (1.06%) Cyber Essentials
5 24 (0.94%) ISO/IEC 27001
6 7 (0.27%) Cyber Essentials PLUS
7 5 (0.20%) Accessibility
7 5 (0.20%) PCI DSS
8 3 (0.12%) NIST
9 2 (0.078%) PMO
9 2 (0.078%) Sarbanes-Oxley
10 1 (0.039%) ISO 14001
10 1 (0.039%) ISO 9001
System Software
1 947 (37.05%) Active Directory
2 228 (8.92%) Hyper-V
3 208 (8.14%) VMware Infrastructure
4 43 (1.68%) Virtual Desktop
5 35 (1.37%) VMware ESXi
6 25 (0.98%) Virtual Machines
7 17 (0.67%) vSphere
8 16 (0.63%) Docker
9 7 (0.27%) Virtual Servers
10 5 (0.20%) Terminal Services
11 4 (0.16%) Citrix Hypervisor
12 3 (0.12%) Firmware
12 3 (0.12%) pfSense
12 3 (0.12%) VMware Server
13 2 (0.078%) BitLocker
13 2 (0.078%) Terminal Server
13 2 (0.078%) VMware Workstation
14 1 (0.039%) NFS
14 1 (0.039%) XenApp
Systems Management
1 183 (7.16%) Microsoft Intune
2 85 (3.33%) SCCM
3 14 (0.55%) Kubernetes
4 13 (0.51%) Cisco CUCM
4 13 (0.51%) ServiceCenter
5 10 (0.39%) Autotask
5 10 (0.39%) FortiGate
5 10 (0.39%) Jamf Pro
6 9 (0.35%) WSUS
7 8 (0.31%) Ansible
8 6 (0.23%) Opsgenie
9 5 (0.20%) Systems Management Server (SMS)
10 4 (0.16%) Active Directory Federation Services
10 4 (0.16%) AirWatch
10 4 (0.16%) WhatsUp Gold
11 3 (0.12%) Backup Exec
11 3 (0.12%) Microsoft Data Protection Manager
11 3 (0.12%) NetCrunch
11 3 (0.12%) PaperCut
11 3 (0.12%) SCDPM
Vendors
1 1,214 (47.50%) Microsoft
2 299 (11.70%) VMware
3 129 (5.05%) Cisco
4 126 (4.93%) Apple
5 112 (4.38%) Citrix
6 101 (3.95%) Veeam
7 79 (3.09%) Google
8 55 (2.15%) Sophos
9 52 (2.03%) HP
10 45 (1.76%) Meraki
11 31 (1.21%) Draytek
12 30 (1.17%) Dell
13 25 (0.98%) Aruba
13 25 (0.98%) ConnectWise
14 24 (0.94%) Barracuda Networks
14 24 (0.94%) Sage
15 20 (0.78%) Palo Alto
16 19 (0.74%) Fortinet
17 18 (0.70%) SAP
18 17 (0.67%) Ubiquiti