Service Manager Jobs in the UK excluding London

Services Manager
UK > UK excluding London

The median Services Manager salary in the UK excluding London is £50,000 per year according to job vacancies posted during the 6 months to 16 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
16 May 2024
Same period 2023 Same period 2022
Rank 339 407 401
Rank change year-on-year +68 -6 -49
Permanent jobs requiring a Service Manager 538 399 579
As % of all permanent jobs advertised in the UK excluding London 0.75% 0.67% 0.81%
As % of the Job Titles category 0.79% 0.76% 0.84%
Number of salaries quoted 428 314 459
10th Percentile £34,325 £37,500 £38,258
25th Percentile £40,988 £42,500 £43,375
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £62,500 £65,625 £62,500
90th Percentile £67,500 £72,500 £70,000
UK median annual salary £53,635 £60,000 £55,000
% change year-on-year -10.61% +9.09% +8.37%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,720 52,840 68,639
% of permanent jobs with a recognized job title 94.85% 89.16% 95.76%
Number of salaries quoted 47,860 30,029 42,498
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,173
Median % change year-on-year -5.66% +5.64% +5.63%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Manager
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Manager in the UK excluding London

Service Manager
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Manager in the UK excluding London.

Salary trend for Service Manager in the UK excluding London

Service Manager
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Manager in the UK excluding London over the 6 months to 16 May 2024.

Salary histogram for Service Manager in the UK excluding London

Service Manager
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the UK excluding London region over the 6 months to 16 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +93 189 £47,500 -3.06% 30
South East +34 125 £50,000 -13.04% 38
Yorkshire +104 94 £50,000 -10.71% 8
Midlands +19 88 £55,119 +4.99% 37
South West +11 84 £50,000 -9.09% 15
North West +21 73 £47,500 - 21
West Midlands +28 58 £60,000 +9.09% 22
East Midlands -1 28 £40,000 -10.88% 15
East of England -8 28 £42,500 -19.05% 18
North East +10 22 £45,000 -17.43% 1
Scotland -62 20 £47,500 +5.56% 6
Wales -5 4 £45,000 -25.00% 5
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 16 May 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Manager in the job title.

1 281 (52.23%) Service Delivery
2 241 (44.80%) ITIL
3 188 (34.94%) Social Skills
4 181 (33.64%) Service Management
5 119 (22.12%) SLA
6 111 (20.63%) Microsoft
7 109 (20.26%) ITSM
8 92 (17.10%) Finance
9 87 (16.17%) Customer Service
10 86 (15.99%) Incident Management
11 80 (14.87%) Mentoring
12 74 (13.75%) Azure
13 73 (13.57%) Problem-Solving
14 70 (13.01%) Continuous Improvement
15 67 (12.45%) Stakeholder Management
16 65 (12.08%) Microsoft 365
17 62 (11.52%) Degree
18 59 (10.97%) Problem Management
18 59 (10.97%) Project Management
19 53 (9.85%) ServiceNow
20 52 (9.67%) Change Management
21 51 (9.48%) Cybersecurity
22 50 (9.29%) People Management
23 49 (9.11%) Line Management
23 49 (9.11%) Analytical Skills
24 44 (8.18%) ITIL Certification
25 43 (7.99%) Coaching
25 43 (7.99%) Decision-Making
26 42 (7.81%) Windows
27 41 (7.62%) Agile

Service Manager Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (1.86%) SharePoint
2 9 (1.67%) Confluence
2 9 (1.67%) Microsoft Exchange
Applications
1 28 (5.20%) Microsoft Office
2 22 (4.09%) Microsoft Excel
3 10 (1.86%) Microsoft PowerPoint
Business Applications
1 2 (0.37%) iTrent
1 2 (0.37%) Raiser’s Edge
2 1 (0.19%) Dynamics CRM
2 1 (0.19%) Oracle ERP
2 1 (0.19%) SAP ERP
2 1 (0.19%) SAP HR
Cloud Services
1 74 (13.75%) Azure
2 65 (12.08%) Microsoft 365
3 25 (4.65%) Cloud Computing
4 23 (4.28%) SaaS
5 20 (3.72%) AWS
6 13 (2.42%) Entra ID
7 11 (2.04%) Power Platform
8 4 (0.74%) GCP
9 3 (0.56%) Amazon EC2
9 3 (0.56%) Amazon S3
9 3 (0.56%) AWS Lambda
9 3 (0.56%) MailChimp
9 3 (0.56%) Route 53
9 3 (0.56%) Serverless
9 3 (0.56%) Zapier
10 2 (0.37%) Azure Cosmos DB
10 2 (0.37%) Dynamics 365
10 2 (0.37%) Google Docs
11 1 (0.19%) IaaS
11 1 (0.19%) WhatsApp
Communications & Networking
1 19 (3.53%) WAN
2 15 (2.79%) LAN
3 9 (1.67%) DHCP
3 9 (1.67%) DNS
4 8 (1.49%) Wi-Fi
5 7 (1.30%) Firewall
5 7 (1.30%) Remote Desktop
6 6 (1.12%) Internet
7 5 (0.93%) Wireless
8 3 (0.56%) VoIP
9 2 (0.37%) NAS
9 2 (0.37%) Network Security
9 2 (0.37%) VPN
10 1 (0.19%) SD-WAN
10 1 (0.19%) TCP/IP
Database & Business Intelligence
1 11 (2.04%) Power BI
2 8 (1.49%) SQL Server
3 6 (1.12%) Data Warehouse
3 6 (1.12%) SQL Server Reporting Services
4 5 (0.93%) RDBMS
4 5 (0.93%) Relational Database
5 3 (0.56%) Amazon RDS
6 1 (0.19%) PowerPivot
Development Applications
1 11 (2.04%) JIRA
2 2 (0.37%) Bitbucket
2 2 (0.37%) GitLab
General
1 188 (34.94%) Social Skills
2 92 (17.10%) Finance
3 49 (9.11%) Analytical Skills
4 34 (6.32%) Public Sector
5 30 (5.58%) Presentation Skills
6 27 (5.02%) Influencing Skills
7 23 (4.28%) Retail
8 21 (3.90%) Law
8 21 (3.90%) Telecoms
9 15 (2.79%) Inclusion and Diversity
9 15 (2.79%) Spanish Language
10 14 (2.60%) Manufacturing
11 10 (1.86%) Billing
11 10 (1.86%) Fire and Rescue
12 9 (1.67%) Organisational Skills
13 8 (1.49%) Documentation Skills
13 8 (1.49%) French Language
14 6 (1.12%) Advertising
14 6 (1.12%) Front Office
14 6 (1.12%) Legal
Libraries, Frameworks & Software Standards
1 15 (2.79%) EDI
2 4 (0.74%) Middleware
3 2 (0.37%) .NET
3 2 (0.37%) RESTful
Miscellaneous
1 17 (3.16%) Driving Licence
2 15 (2.79%) Self-Motivation
3 13 (2.42%) Onboarding
4 10 (1.86%) Management Information System
5 9 (1.67%) NHS
5 9 (1.67%) PKI
6 8 (1.49%) CMDB
7 5 (0.93%) Enterprise Software
8 4 (0.74%) Cloud Native
8 4 (0.74%) Data Centre
8 4 (0.74%) Public Cloud
8 4 (0.74%) Team-Oriented Environment
9 3 (0.56%) Greenfield Project
10 2 (0.37%) Cyber Threat
10 2 (0.37%) PMI
11 1 (0.19%) Data Protection Act
11 1 (0.19%) e-Learning
11 1 (0.19%) IoT
11 1 (0.19%) Mobile App
11 1 (0.19%) Smart Meter
Operating Systems
1 42 (7.81%) Windows
2 18 (3.35%) Windows Server
3 4 (0.74%) Android
3 4 (0.74%) Linux
4 3 (0.56%) Mac OS
4 3 (0.56%) Windows Server 2008
5 2 (0.37%) Windows 10
Processes & Methodologies
1 281 (52.23%) Service Delivery
2 241 (44.80%) ITIL
3 181 (33.64%) Service Management
4 109 (20.26%) ITSM
5 87 (16.17%) Customer Service
6 86 (15.99%) Incident Management
7 80 (14.87%) Mentoring
8 73 (13.57%) Problem-Solving
9 70 (13.01%) Continuous Improvement
10 67 (12.45%) Stakeholder Management
11 59 (10.97%) Problem Management
11 59 (10.97%) Project Management
12 52 (9.67%) Change Management
13 51 (9.48%) Cybersecurity
14 50 (9.29%) People Management
15 49 (9.11%) Line Management
16 43 (7.99%) Coaching
16 43 (7.99%) Decision-Making
17 41 (7.62%) Agile
18 32 (5.95%) CRM
Programming Languages
1 10 (1.86%) C#
2 8 (1.49%) Java
2 8 (1.49%) Python
2 8 (1.49%) SQL
3 4 (0.74%) PowerShell
4 2 (0.37%) JavaScript
Qualifications
1 62 (11.52%) Degree
2 44 (8.18%) ITIL Certification
3 32 (5.95%) Security Cleared
4 20 (3.72%) Computer Science Degree
5 16 (2.97%) CCNA
5 16 (2.97%) Cisco Certification
6 15 (2.79%) Azure Certification
6 15 (2.79%) CCNP
7 12 (2.23%) DBS Check
8 10 (1.86%) APMP
9 6 (1.12%) Microsoft Certification
9 6 (1.12%) SC Cleared
10 5 (0.93%) A+ Certification
11 4 (0.74%) MCP
12 2 (0.37%) BC Cleared
12 2 (0.37%) DV Cleared
12 2 (0.37%) ITIL Foundation Certificate
12 2 (0.37%) PMI Certification
13 1 (0.19%) MCITP
13 1 (0.19%) PMP
Quality Assurance & Compliance
1 119 (22.12%) SLA
2 34 (6.32%) Cyber Essentials
3 29 (5.39%) ISO/IEC 27001
4 21 (3.90%) Accessibility
5 13 (2.42%) GDPR
6 10 (1.86%) PMO
7 8 (1.49%) QA
8 5 (0.93%) Data Quality
8 5 (0.93%) ISO 22301
9 2 (0.37%) Cyber Essentials PLUS
9 2 (0.37%) NIST
10 1 (0.19%) ISO/IEC 20000
10 1 (0.19%) SOC 2
System Software
1 22 (4.09%) Active Directory
2 7 (1.30%) IAG
3 5 (0.93%) VMware Infrastructure
4 3 (0.56%) Virtual Servers
5 2 (0.37%) Hyper-V
5 2 (0.37%) VMware Workstation
6 1 (0.19%) Virtual Machines
Systems Management
1 23 (4.28%) Microsoft Intune
2 4 (0.74%) Autotask
3 3 (0.56%) Terraform
4 1 (0.19%) Ansible
Vendors
1 111 (20.63%) Microsoft
2 53 (9.85%) ServiceNow
3 23 (4.28%) Cisco
4 15 (2.79%) Fortinet
4 15 (2.79%) Salesforce
5 12 (2.23%) Dell
6 8 (1.49%) VMware
7 7 (1.30%) Apple
8 6 (1.12%) Remedy
9 4 (0.74%) Computacenter
9 4 (0.74%) ConnectWise
9 4 (0.74%) SAP
10 3 (0.56%) Facebook
10 3 (0.56%) HubSpot
11 2 (0.37%) Citrix
11 2 (0.37%) Google
11 2 (0.37%) Oracle
12 1 (0.19%) Cadence
12 1 (0.19%) NEC
12 1 (0.19%) Progress