Customer Engineer
UK

The median Customer Engineer salary in the UK is £35,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 873 887 1173
Rank change year-on-year +14 +286 -308
Permanent jobs requiring a Customer Engineer 41 77 62
As % of all permanent jobs advertised in the UK 0.042% 0.074% 0.040%
As % of the Job Titles category 0.044% 0.081% 0.041%
Number of salaries quoted 40 40 44
10th Percentile £31,125 £27,050 £25,000
25th Percentile £32,000 £27,750 £27,063
Median annual salary (50th Percentile) £35,000 £42,500 £35,000
Median % change year-on-year -17.65% +21.43% -44.00%
75th Percentile £51,250 £62,500 £60,000
90th Percentile £75,750 £67,500 £80,000
UK excluding London median annual salary £35,000 £28,500 £29,250
% change year-on-year +22.81% -2.56% +6.36%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,221 94,676 150,515
% of permanent jobs with a recognized job title 94.62% 91.51% 96.07%
Number of salaries quoted 66,838 59,581 85,408
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Customer Engineer
Job Vacancy Trend

Job postings that featured Customer Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Engineer in the UK

Customer Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Customer Engineer.

Salary trend for Customer Engineer in the UK

Customer Engineer
Salary Histogram

Salary distribution for jobs citing Customer Engineer over the 6 months to 5 May 2024.

Salary histogram for Customer Engineer in the UK

Customer Engineer
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engineer within the UK over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -12 37 £35,000 +22.81% 40
England +59 21 £47,500 +58.33% 32
Northern Ireland - 19 £35,000 - 4
Work from Home +56 8 £80,000 +33.33% 5
North of England +45 6 £80,000 +180.70% 3
South East +8 6 £40,750 +50.93% 8
Yorkshire +84 5 £80,000 +180.70% 2
London +118 4 £70,000 +30.23% 5
South West - 3 £33,250 - 5
West Midlands +21 2 £27,250 - 6
Midlands +17 2 £27,250 -35.88% 8
Scotland -65 1 - - 7
North West - 1 £30,000 - 1

Customer Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 5 May 2024, Customer Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Customer Engineer in the job title.

1 23 (56.10%) Mentoring
1 23 (56.10%) Coaching
2 21 (51.22%) Customer Experience
3 20 (48.78%) Incident Management
3 20 (48.78%) Microsoft
4 19 (46.34%) SharePoint
4 19 (46.34%) Microsoft 365
5 18 (43.90%) Manufacturing
5 18 (43.90%) Marketing
6 17 (41.46%) Digital Marketing
6 17 (41.46%) Programme Management
6 17 (41.46%) Electronics
6 17 (41.46%) Telecoms
6 17 (41.46%) Finance
6 17 (41.46%) Business Intelligence
6 17 (41.46%) SAP
6 17 (41.46%) Public Sector
7 10 (24.39%) Social Skills
7 10 (24.39%) CI/CD
8 9 (21.95%) Personalization
8 9 (21.95%) Data Engineering
8 9 (21.95%) Analytical Skills
8 9 (21.95%) Machine Learning
8 9 (21.95%) Analytics
8 9 (21.95%) Retail
9 8 (19.51%) Azure
9 8 (19.51%) Problem-Solving
10 7 (17.07%) Decision-Making
10 7 (17.07%) Customer Service
10 7 (17.07%) DevOps

Customer Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (46.34%) SharePoint
2 1 (2.44%) WordPress
Applications
1 2 (4.88%) Microsoft Excel
Cloud Services
1 19 (46.34%) Microsoft 365
2 8 (19.51%) Azure
3 3 (7.32%) SaaS
4 1 (2.44%) AWS
4 1 (2.44%) Entra ID
4 1 (2.44%) Nutanix
4 1 (2.44%) OpenShift
4 1 (2.44%) WhatsApp
Communications & Networking
1 4 (9.76%) TCP/IP
2 3 (7.32%) DNS
2 3 (7.32%) HTTP
3 2 (4.88%) Unified Communications
4 1 (2.44%) Internet
4 1 (2.44%) Wi-Fi
Database & Business Intelligence
1 4 (9.76%) Big Data
2 1 (2.44%) Amazon RDS
General
1 18 (43.90%) Manufacturing
1 18 (43.90%) Marketing
2 17 (41.46%) Electronics
2 17 (41.46%) Finance
2 17 (41.46%) Public Sector
2 17 (41.46%) Telecoms
3 10 (24.39%) Social Skills
4 9 (21.95%) Analytical Skills
4 9 (21.95%) Retail
5 4 (9.76%) Games
6 2 (4.88%) Billing
6 2 (4.88%) Organisational Skills
7 1 (2.44%) Tech for Good
Libraries, Frameworks & Software Standards
1 5 (12.20%) CSS
1 5 (12.20%) PySpark
2 3 (7.32%) XML
3 1 (2.44%) Spring
3 1 (2.44%) Spring Boot
Miscellaneous
1 6 (14.63%) Product Ownership
2 2 (4.88%) Low-Code
2 2 (4.88%) Replication
2 2 (4.88%) Self-Motivation
3 1 (2.44%) Analytical Mindset
Operating Systems
1 4 (9.76%) Linux
2 1 (2.44%) Windows
2 1 (2.44%) Windows 10
2 1 (2.44%) Windows Server
2 1 (2.44%) Windows Server 2012
2 1 (2.44%) Windows Server 2016
2 1 (2.44%) Windows Server 2019
Processes & Methodologies
1 23 (56.10%) Coaching
1 23 (56.10%) Mentoring
2 21 (51.22%) Customer Experience
3 20 (48.78%) Incident Management
4 17 (41.46%) Business Intelligence
4 17 (41.46%) Digital Marketing
4 17 (41.46%) Programme Management
5 10 (24.39%) CI/CD
6 9 (21.95%) Analytics
6 9 (21.95%) Data Engineering
6 9 (21.95%) Machine Learning
6 9 (21.95%) Personalization
7 8 (19.51%) Problem-Solving
8 7 (17.07%) Customer Service
8 7 (17.07%) Decision-Making
8 7 (17.07%) DevOps
9 5 (12.20%) Data Science
9 5 (12.20%) MLOps
9 5 (12.20%) Predictive Analytics
10 4 (9.76%) Decision Science
Programming Languages
1 5 (12.20%) JavaScript
2 4 (9.76%) SQL
3 1 (2.44%) Java
3 1 (2.44%) PowerShell
Qualifications
1 2 (4.88%) Azure Certification
1 2 (4.88%) Computer Science Degree
1 2 (4.88%) Degree
Quality Assurance & Compliance
1 3 (7.32%) SLA
System Software
1 3 (7.32%) GPFS
2 1 (2.44%) Active Directory
2 1 (2.44%) Hyper-V
Systems Management
1 1 (2.44%) Kubernetes
1 1 (2.44%) Microsoft Intune
Vendors
1 20 (48.78%) Microsoft
2 17 (41.46%) SAP
3 5 (12.20%) Databricks
4 1 (2.44%) Avaya
4 1 (2.44%) Canon
4 1 (2.44%) Cisco
4 1 (2.44%) Fortinet
4 1 (2.44%) Ubiquiti
4 1 (2.44%) Veeam