IT Service Management Specialist
UK

The median IT Service Management Specialist salary in the UK is £57,000 per year according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 888 967 1221
Rank change year-on-year +79 +254 -293
Permanent jobs requiring an ITSM Specialist 8 8 16
As % of all permanent jobs advertised in the UK 0.008% 0.008% 0.010%
As % of the Job Titles category 0.009% 0.009% 0.010%
Number of salaries quoted 8 8 16
10th Percentile £50,000 - £45,000
25th Percentile £55,250 £42,500 -
Median annual salary (50th Percentile) £57,000 £45,000 £50,000
Median % change year-on-year +26.67% -10.00% +33.33%
75th Percentile - £47,500 -
90th Percentile £72,900 - -
UK excluding London median annual salary - - -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,739 91,836 153,630
% of permanent jobs with a recognized job title 94.65% 91.52% 96.11%
Number of salaries quoted 67,104 57,926 84,939
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,604
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £80,750 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

ITSM Specialist
Job Vacancy Trend

Job postings that featured ITSM Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for ITSM Specialist in the UK

ITSM Specialist
Salary Trend

3-month moving average salary quoted in jobs citing ITSM Specialist.

Salary trend for ITSM Specialist in the UK

ITSM Specialist
Salary Histogram

Salary distribution for jobs citing ITSM Specialist over the 6 months to 14 May 2024.

Salary histogram for ITSM Specialist in the UK

ITSM Specialist
Top 3 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM Specialist within the UK over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +127 8 £57,000 +26.67%
England +81 8 £57,000 +26.67% 2
Work from Home +74 7 £57,000 +26.67% 1

ITSM Specialist Skill Set
Top 17 Co-occurring Skills and Capabilities

For the 6 months to 14 May 2024, ITSM Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring ITSM Specialist in the job title.

1 8 (100.00%) Service Management
1 8 (100.00%) ITSM
1 8 (100.00%) Social Skills
2 7 (87.50%) Problem Management
2 7 (87.50%) ITIL
2 7 (87.50%) ITIL Certification
3 1 (12.50%) BMC
3 1 (12.50%) Remedy
3 1 (12.50%) Project Management
3 1 (12.50%) Risk Management
3 1 (12.50%) Service Delivery
3 1 (12.50%) Change Management
3 1 (12.50%) Remedy ITSM
3 1 (12.50%) Cloud Computing
3 1 (12.50%) ServiceNow
3 1 (12.50%) Collaborative Culture
3 1 (12.50%) Problem-Solving

ITSM Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (12.50%) Remedy ITSM
Cloud Services
1 1 (12.50%) Cloud Computing
General
1 8 (100.00%) Social Skills
Processes & Methodologies
1 8 (100.00%) ITSM
1 8 (100.00%) Service Management
2 7 (87.50%) ITIL
2 7 (87.50%) Problem Management
3 1 (12.50%) Change Management
3 1 (12.50%) Collaborative Culture
3 1 (12.50%) Problem-Solving
3 1 (12.50%) Project Management
3 1 (12.50%) Risk Management
3 1 (12.50%) Service Delivery
Qualifications
1 7 (87.50%) ITIL Certification
Vendors
1 1 (12.50%) BMC
1 1 (12.50%) Remedy
1 1 (12.50%) ServiceNow