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This section looks at the demand for Information Technology Infrastructure Library (ITIL) Certification in IT jobs across the UK compared to all other Qualifications we currently track. Included is a guide to the average salaries offered in IT jobs that have cited ITIL Certification over the last 3 months to 12 May 2008 with a comparison to the same period last year.

 Information Technology Infrastructure Library (ITIL) Certification
Location
3 months to 12 May 2008Same period last year
Rank289316
Rank change on same period last yearUp+27
Matching permanent IT job ads13071253
As % of all UK permanent IT job ads sampled0.630 %0.557 %
As % of the category below3.078 %2.672 %
Salaries quoted1071948
Average minimum salary£41,510£43,422
Average salary£44,799£46,109
% change on same period last year-2.84 %
Average maximum salary£48,089£48,797
UK excluding London average salary£42,076£42,793
% change on same period last year-1.67 %
Qualifications UKQualifications
UK
Matching permanent IT job ads4246946900
As % of all UK permanent IT job ads sampled20.47 %20.85 %
Salaries quoted3530437589
Average minimum salary£37,805£39,228
Average salary£41,138£42,769
% change on same period last year-3.81 %
Average maximum salary£44,471£46,310
UK excluding London average salary£37,474£38,471
% change on same period last year-2.59 %

ITIL Certification
Demand Trend

The chart provides the 3-month moving total starting in 2004 of permanent IT jobs ads citing ITIL Certification across the UK as a proportion of the total demand within the Qualifications category.

ITIL Certification Demand Trend

ITIL Certification
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing ITIL Certification across the UK.

ITIL Certification Salary Trend

ITIL Certification
Salary Histogram

The chart provides a salary histogram for IT jobs citing ITIL Certification across the UK over the past 3 months.

ITIL Certification Salary Histogram

ITIL Certification
Top 30 Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL Certification within the UK over the past 3 months.

RankLocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
1EnglandUp+251255£44,905-2.19 %
2LondonDown-11434£50,145-2.23 %
3South EastUp+32313£46,501+0.85 %
4City of LondonUp+19161£50,583-4.98 %
5West MidlandsUp+66138£38,152-2.60 %
6North WestDown-13113£37,934+4.96 %
7YorkshireDown-2882£38,871-5.96 %
8East of EnglandUp+1778£42,841-7.63 %
9SurreyUp+3177£47,703+2.34 %
10BirminghamUp+4072£41,468+32.43 %
11HampshireUp+365£37,167-13.26 %
12BerkshireDown-3763£51,030+23.73 %
13South WestDown-5059£39,683+7.09 %
14West YorkshireDown-253£37,369-18.49 %
15CheshireDown-2346£37,045+8.63 %
16LeedsUp+245£38,403-17.02 %
17West SussexUp+4942£47,415+21.05 %
18BuckinghamshireUp+540£47,238-6.08 %
18East MidlandsNo change040£39,931+9.11 %
19HertfordshireUp+139£41,375-21.47 %
20ManchesterUp+337£40,688-2.46 %
21HerefordshireUp+934£32,609-27.53 %
22ScotlandUp+3733£41,659-17.02 %
22CrawleyUp+2933£47,697+13.56 %
23WiltshireDown-1429£37,720+6.62 %
24Docklands, LondonUp+1827£55,222+36.09 %
25Milton KeynesUp+1426£48,357-
25Hemel HempsteadUp+426£30,146-33.00 %
26ReadingDown-625£61,522+32.00 %
27North YorkshireDown-2323£33,600-3.71 %

ITIL Certification
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the UK citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL Certification.

12497 (100.00 %)ITIL
2548 (21.95 %)Service Management
3539 (21.59 %)Service Delivery
4524 (20.99 %)Finance
5429 (17.18 %)SLA
6402 (16.10 %)PRINCE2
7362 (14.50 %)Windows
8313 (12.54 %)Microsoft
9308 (12.33 %)Project Management
10265 (10.61 %)Change Management
11200 (8.010 %)Banking
12198 (7.930 %)Problem Management
13189 (7.569 %)MS Excel
13189 (7.569 %)MS Office
14187 (7.489 %)Unix
14187 (7.489 %)Active Directory
15182 (7.289 %)Incident Management
16168 (6.728 %)Degree
17144 (5.767 %)Oracle
18140 (5.607 %)SQL
19130 (5.206 %)MS Exchange
20128 (5.126 %)Microsoft Certification
21124 (4.966 %)Citrix
22121 (4.846 %)Release Management
23112 (4.485 %)SQL Server
24110 (4.405 %)MCSE
25108 (4.325 %)Configuration Management
26101 (4.045 %)PRINCE2 Certification
26101 (4.045 %)Insurance
27100 (4.005 %)HP

ITIL Certification
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the UK citing ITIL Certification also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL Certification. Up to 20 skills are shown per category.

Application Development
149 (1.962 %)HTML
231 (1.241 %).NET
327 (1.081 %)ASP
424 (0.961 %)J2EE
520 (0.801 %)Middleware
615 (0.601 %)XML
711 (0.441 %)WebServices
711 (0.441 %)WBIMB
89 (0.360 %)WebSphere
98 (0.320 %)SOAP
106 (0.240 %)XSLT
114 (0.160 %)ASP.NET
114 (0.160 %).NET Framework
123 (0.120 %)COM+
132 (0.080 %)Application Packaging
132 (0.080 %)AJAX
141 (0.040 %)EDIFACT
141 (0.040 %)ODBC
141 (0.040 %)EDI
141 (0.040 %)CGI
Application Platforms
1130 (5.206 %)MS Exchange
283 (3.324 %)Lotus Notes
362 (2.483 %)Exchange Server 2003
446 (1.842 %)Exchange Server 2000
532 (1.282 %)IIS
627 (1.081 %)Exchange Server 2007
724 (0.961 %)WebLogic
823 (0.921 %)Apache
920 (0.801 %)SAS
1014 (0.561 %)SharePoint
1112 (0.481 %)WebSphere MQ
1210 (0.400 %)CMS
137 (0.280 %)Lotus Domino
137 (0.280 %)Blackberry Enterprise Server
144 (0.160 %)MQSeries
144 (0.160 %)iPlanet
153 (0.120 %)BizTalk Server
162 (0.080 %)Zope
162 (0.080 %)Documentum
162 (0.080 %)Gentran
Applications
1189 (7.569 %)MS Office
1189 (7.569 %)MS Excel
251 (2.042 %)MS Visio
347 (1.882 %)MS PowerPoint
433 (1.322 %)MS Project
51 (0.040 %)CA Clarity
51 (0.040 %)AutoCAD
Business Applications
113 (0.521 %)RMDS
211 (0.441 %)Remedy ITSM
39 (0.360 %)Oracle EBS
39 (0.360 %)Oracle ERP
48 (0.320 %)Oracle Applications
57 (0.280 %)assyst
57 (0.280 %)Remedy AR System
65 (0.200 %)SAP CRM
74 (0.160 %)SAP Payroll
74 (0.160 %)SAP FI/CO
74 (0.160 %)Summit
74 (0.160 %)SAP CO
74 (0.160 %)SAP SCM
74 (0.160 %)SAP HR
74 (0.160 %)SAP FI
74 (0.160 %)MarketView
74 (0.160 %)SAP ERP
83 (0.120 %)SAP Business One
92 (0.080 %)SAP SM
92 (0.080 %)SAP CS
Communications & Networking
196 (3.845 %)LAN
290 (3.604 %)WAN
384 (3.364 %)TCP/IP
457 (2.283 %)VoIP
556 (2.243 %)Internet
647 (1.882 %)Firewall
744 (1.762 %)SAN
842 (1.682 %)DNS
941 (1.642 %)VPN
1024 (0.961 %)MPLS
1024 (0.961 %)DHCP
1121 (0.841 %)Network Security
1214 (0.561 %)IPCC
1313 (0.521 %)WINS
1412 (0.481 %)SSL
1510 (0.400 %)IP Telephony
169 (0.360 %)HTTP
169 (0.360 %)SMS
169 (0.360 %)LDAP
178 (0.320 %)FTP
Database & Business Intelligence
1112 (4.485 %)SQL Server
224 (0.961 %)SQL Server 2005
323 (0.921 %)BusinessObjects
418 (0.721 %)Crystal Reports
517 (0.681 %)RDBMS
616 (0.641 %)Oracle 10g
714 (0.561 %)Data Mining
813 (0.521 %)SQL Server 2000
912 (0.481 %)Oracle 8/8i
1010 (0.400 %)Oracle 9i
1010 (0.400 %)MySQL
117 (0.280 %)SQL Server 7
125 (0.200 %)Datawarehouse
125 (0.200 %)Oracle Reports
134 (0.160 %)OLTP
143 (0.120 %)ETL
143 (0.120 %)DB2
152 (0.080 %)Ingres
152 (0.080 %)MS Access
152 (0.080 %)Oracle Discoverer
Development Applications
112 (0.481 %)WinRunner
211 (0.441 %)LoadRunner
38 (0.320 %)MSI
38 (0.320 %)AdminStudio
47 (0.280 %)TestDirector
47 (0.280 %)QuickTest Pro
47 (0.280 %)Ant
54 (0.160 %)WebLOAD
63 (0.120 %)Visual Studio
63 (0.120 %)Synon
63 (0.120 %)COOL2E
72 (0.080 %)PVCS
72 (0.080 %)Eclipse
81 (0.040 %)JUnit
81 (0.040 %)PeopleTools
81 (0.040 %)CruiseControl
General
1524 (20.99 %)Finance
2200 (8.010 %)Banking
3101 (4.045 %)Insurance
494 (3.765 %)Pensions
584 (3.364 %)Health
676 (3.044 %)Telecoms
771 (2.843 %)Retail
859 (2.363 %)Investment Banking
955 (2.203 %)Law
1050 (2.002 %)Government
1142 (1.682 %)Education
1237 (1.482 %)Marketing
1336 (1.442 %)Legal
1431 (1.241 %)Financial Institution
1523 (0.921 %)Auditing
1616 (0.641 %)Police
1713 (0.521 %)Front Office
1811 (0.441 %)Publishing
1811 (0.441 %)Billing
1910 (0.400 %)Retail Banking
Job Titles
1566 (22.67 %)Service Manager
2387 (15.50 %)Analyst
3237 (9.491 %)Delivery Manager
4230 (9.211 %)Services Delivery Manager
5202 (8.090 %)Project Manager
6163 (6.528 %)Consultant
7162 (6.488 %)Team Leader
8135 (5.406 %)IT Manager
9123 (4.926 %)Service Analyst
10122 (4.886 %)Support Manager
11107 (4.285 %)Applications Support
12105 (4.205 %)Support Analyst
1384 (3.364 %)Problem Manager
1384 (3.364 %)ITIL Manager
1483 (3.324 %)Service Desk Manager
1483 (3.324 %)Senior Manager
1572 (2.883 %)Change Manager
1668 (2.723 %)Release Manager
1764 (2.563 %)Service Desk Analyst
1764 (2.563 %)Technical Manager
Miscellaneous
151 (2.042 %)Asset Management
240 (1.602 %)Mainframe
329 (1.161 %)Client/Server
425 (1.001 %)Blackberry
523 (0.921 %)IVR
617 (0.681 %)CMDB
716 (0.641 %)Clustering
814 (0.561 %)Statistics
912 (0.481 %)AS400
912 (0.481 %)EPoS
1011 (0.441 %)NHS
1011 (0.441 %)Handset
1110 (0.400 %)CLARiiON
129 (0.360 %)Fixed Income
129 (0.360 %)IBM Mainframe
138 (0.320 %)Symmetrix
138 (0.320 %)French Language
138 (0.320 %)Celerra
146 (0.240 %)Derivative
146 (0.240 %)PMI
Operating Systems
1362 (14.50 %)Windows
2187 (7.489 %)Unix
382 (3.284 %)Linux
480 (3.204 %)Windows NT
562 (2.483 %)Solaris
656 (2.243 %)Windows XP
748 (1.922 %)Windows 2000
846 (1.842 %)Windows Server 2003
917 (0.681 %)AIX
1011 (0.441 %)HPUX
115 (0.200 %)Debian
115 (0.200 %)Fedora
123 (0.120 %)FreeBSD
132 (0.080 %)NetWare
Processes & Methodologies
12497 (100.00 %)ITIL
2548 (21.95 %)Service Management
3539 (21.59 %)Service Delivery
4402 (16.10 %)PRINCE2
5308 (12.33 %)Project Management
6265 (10.61 %)Change Management
7198 (7.930 %)Problem Management
8182 (7.289 %)Incident Management
9121 (4.846 %)Release Management
10108 (4.325 %)Configuration Management
1185 (3.404 %)ITSM
1263 (2.523 %)Disaster Recovery
1360 (2.403 %)CRM
1455 (2.203 %)PRINCE
1455 (2.203 %)Business Development
1546 (1.842 %)Business Continuity
1644 (1.762 %)Performance Management
1740 (1.602 %)Risk Management
1740 (1.602 %)Supplier Management
1835 (1.402 %)Information Security
Programming Languages
1140 (5.607 %)SQL
265 (2.603 %)Java
341 (1.642 %)C
429 (1.161 %)Perl
525 (1.001 %)JavaScript
525 (1.001 %)Shell Script
525 (1.001 %)PL/SQL
624 (0.961 %)PHP
624 (0.961 %)VB
717 (0.681 %)C++
89 (0.360 %)COBOL
89 (0.360 %)VB6
98 (0.320 %)C#
107 (0.280 %)Progress 4GL
116 (0.240 %)Transact-SQL
116 (0.240 %)DHTML
125 (0.200 %)VBA
133 (0.120 %)PL/1
133 (0.120 %)VBScript
133 (0.120 %)VB.NET
Qualifications
1168 (6.728 %)Degree
2128 (5.126 %)Microsoft Certification
3110 (4.405 %)MCSE
4101 (4.045 %)PRINCE2 Certification
545 (1.802 %)Cisco Certification
639 (1.562 %)ISEB
731 (1.241 %)CCNA
826 (1.041 %)MCSA
925 (1.001 %)MCP
1019 (0.761 %)CISSP
1114 (0.561 %)CCNP
1210 (0.400 %)PRINCE2 Practitioner
139 (0.360 %)Citrix Certification
148 (0.320 %)HND
148 (0.320 %)PMI Certification
148 (0.320 %)MOS
157 (0.280 %)PMP
164 (0.160 %)ISSMP
164 (0.160 %)CCA
164 (0.160 %)NVQ Level 4
Quality Assurance & Compliance
1429 (17.18 %)SLA
277 (3.084 %)QA
356 (2.243 %)ISO27001
428 (1.121 %)ISO9000
524 (0.961 %)Sarbanes-Oxley
622 (0.881 %)COBIT
76 (0.240 %)BS25999
83 (0.120 %)BS7799
92 (0.080 %)BS15000
101 (0.040 %)ISO14000
101 (0.040 %)MiFID
101 (0.040 %)JSP 440
101 (0.040 %)ISO/IEC 20000
System Software
1187 (7.489 %)Active Directory
255 (2.203 %)Backup Exec
317 (0.681 %)Terminal Services
414 (0.561 %)Oracle RAC
512 (0.481 %)MetaFrame
610 (0.400 %)NetBackup
79 (0.360 %)ISA Server
88 (0.320 %)Oracle RMAN
97 (0.280 %)Terminal Server
105 (0.200 %)VMware ESX
113 (0.120 %)Microsoft Virtual Server
121 (0.040 %)NFS
121 (0.040 %)Samba
121 (0.040 %)Citrix Presentation Server
Systems Management
134 (1.362 %)OpenView
224 (0.961 %)Tivoli
311 (0.441 %)CiscoWorks
311 (0.441 %)Unicenter
311 (0.441 %)DameWare
410 (0.400 %)Norton AntiVirus
57 (0.280 %)Systems Management Server (SMS)
57 (0.280 %)Tivoli Monitoring
65 (0.200 %)MOM
65 (0.200 %)Legato
65 (0.200 %)BMC PATROL
74 (0.160 %)OVSD
74 (0.160 %)ServiceCenter
74 (0.160 %)SCCM
74 (0.160 %)SCOM
74 (0.160 %)ZENworks
83 (0.120 %)MIMEsweeper
83 (0.120 %)Nagios
92 (0.080 %)ARCserve
92 (0.080 %)WSUS
Vendors
1313 (12.54 %)Microsoft
2144 (5.767 %)Oracle
3124 (4.966 %)Citrix
4100 (4.005 %)HP
589 (3.564 %)Cisco
687 (3.484 %)Remedy
786 (3.444 %)Lotus
861 (2.443 %)IBM
953 (2.123 %)SAP
1043 (1.722 %)Sun
1133 (1.322 %)EMC
1133 (1.322 %)VERITAS
1228 (1.121 %)VMware
1228 (1.121 %)BMC
1326 (1.041 %)Avaya
1326 (1.041 %)Symantec
1423 (0.921 %)Business Objects
1522 (0.881 %)PeopleSoft
1621 (0.841 %)Nortel
1718 (0.721 %)Altiris
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