The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ServiceNow over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

The figures below represent the IT job market in general and are NOT representative of salaries within ServiceNow.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
ServiceNow
Rank 630 762 805
Rank change year-on-year
+132 +43
Permanent jobs citing ServiceNow 278 114 96
As % of all permanent IT jobs located in the UK 0.24% 0.11% 0.083%
As % of the Vendors category 0.51% 0.22% 0.17%
Number of salaries quoted 183 80 60
Average salary £45,000 £35,000 £40,750
Average salary % change year-on-year
+28.57% -14.11%
90% offered a salary of more than £27,500 £23,500 £23,400
10% offered a salary of more than £72,000 £65,000 £100,000
UK excluding London average salary £40,000 £35,000 £40,000
% change year-on-year
+14.28% -12.50%

The following table is for comparison with the above and provides statistics for the entire Vendors category in permanent jobs advertised across the UK.

Vendors Category
UK
Permanent IT job ads with a match in the
Vendors category
54348 51006 56396
As % of all permanent IT jobs located in the UK 47.48% 47.80% 48.67%
Number of salaries quoted 43047 41854 47152
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%

ServiceNow
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ServiceNow within the UK as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow within the UK.

ServiceNow Salary Trend in the UK

ServiceNow
Salary Histogram

This chart provides a salary histogram for IT jobs citing ServiceNow over the 3 months to 19 September 2014 within the UK.

ServiceNow Salary Histogram in the UK

ServiceNow
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ServiceNow within the UK over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +141 273 £45,000 +24.13% 29
London +56 155 £49,721 +42.06% 20
South East +14 46 £43,750 +20.68% 6
Yorkshire +7 46 £36,750 -2.00%
Leeds +6 40 £40,250 +7.33%
West Yorkshire +1 40 £40,250 +7.33%
Berkshire +10 20 £45,000 +12.50%
Harrow - 20 £40,000 -
City of London +4 16 £60,000 +108.69% 3
Slough +14 13 £60,000 -
Surrey - 12 £23,500 - 3
East of England -19 8 £40,500 - 2
South West -20 8 £26,125 -41.94% 1
Egham - 8 - - 2
Dorset +2 7 £21,250 -52.77%
Hampshire -2 7 £42,000 +90.90% 2
Sheffield - 6 £36,750 -
South Yorkshire - 6 £36,750 -
Bournemouth - 5 £21,250 -
West Midlands -9 4 £33,750 +10.65%
Middlesex 0 3 £24,000 -
Reading -8 3 £45,000 +20.00%
Hertfordshire -9 3 £31,500 -
Bedfordshire - 3 £47,500 - 1
Watford - 3 £31,500 -
Luton - 3 £47,500 - 1
Bracknell -7 2 £45,000 +12.50%
Enfield - 2 - -
Manchester - 2 £44,500 -
Poole - 2 - -

ServiceNow
Top 30 Related IT Skills

For the 6 months to 19 September 2014, IT jobs within the UK citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceNow.

1 290 (56.20%) ITIL
2 191 (37.02%) Windows
3 163 (31.59%) ITSM
4 149 (28.88%) Service Management
5 145 (28.10%) Finance
6 136 (26.36%) Active Directory
7 132 (25.58%) Microsoft
8 95 (18.41%) Analytical Skills
9 93 (18.02%) Windows 7
10 91 (17.64%) MS Office
11 88 (17.05%) JavaScript
11 88 (17.05%) Remedy
12 86 (16.67%) Workflow
12 86 (16.67%) SQL
13 79 (15.31%) E-Commerce
14 76 (14.73%) MS Excel
15 74 (14.34%) SaaS
16 72 (13.95%) LDAP
17 65 (12.60%) HTML
17 65 (12.60%) Degree
18 61 (11.82%) SLA
19 59 (11.43%) XML
20 56 (10.85%) Agile Software Development
21 52 (10.08%) Java
22 51 (9.88%) Service Delivery
23 50 (9.69%) Oracle
23 50 (9.69%) CMDB
24 49 (9.50%) ITIL Certification
25 47 (9.11%) Web Services
26 46 (8.91%) Change Management

ServiceNow
Top Related IT Skills by Category

For the 6 months to 19 September 2014, IT jobs within the UK citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 32 (6.20%) MS Exchange
2 31 (6.01%) SharePoint
3 27 (5.23%) IIS
4 17 (3.29%) Exchange Server 2007
5 13 (2.52%) Exchange Server 2013
6 12 (2.33%) CMS
7 10 (1.94%) Blackberry Enterprise Server
7 10 (1.94%) Exchange Server 2003
8 9 (1.74%) Tomcat
9 8 (1.55%) Exchange Server 2010
10 4 (0.78%) JCAPS
10 4 (0.78%) IBM Notes
11 3 (0.58%) SharePoint Server
11 3 (0.58%) Lync
12 2 (0.39%) Confluence
12 2 (0.39%) SharePoint 2010
12 2 (0.39%) Apache
12 2 (0.39%) WebLogic
12 2 (0.39%) TeamSite
12 2 (0.39%) WebLogic Portal
Applications
1 91 (17.64%) MS Office
2 76 (14.73%) MS Excel
3 21 (4.07%) MS Visio
4 16 (3.10%) MS PowerPoint
5 12 (2.33%) Spreadsheet
6 11 (2.13%) MS Project
Business Applications
1 46 (8.91%) Remedy ITSM
2 8 (1.55%) assyst
2 8 (1.55%) Dynamics CRM
3 5 (0.97%) Adaptiv
4 4 (0.78%) SAP BPC
5 1 (0.19%) Oracle CRM
5 1 (0.19%) Oracle Applications
5 1 (0.19%) SAP CRM
Cloud Services
1 74 (14.34%) SaaS
2 11 (2.13%) PaaS
3 4 (0.78%) IaaS
4 3 (0.58%) Force.com
5 2 (0.39%) Cloud Computing
5 2 (0.39%) Google Apps
5 2 (0.39%) Office 365
Communications & Networking
1 72 (13.95%) LDAP
2 27 (5.23%) VPN
2 27 (5.23%) Network Security
3 24 (4.65%) DNS
4 20 (3.88%) TCP/IP
4 20 (3.88%) DHCP
5 19 (3.68%) LAN
5 19 (3.68%) WAN
6 13 (2.52%) Internet
6 13 (2.52%) Firewall
7 8 (1.55%) Intranet
8 5 (0.97%) SSL
8 5 (0.97%) SAN
8 5 (0.97%) HTTP
9 4 (0.78%) VoIP
9 4 (0.78%) Wireless
9 4 (0.78%) Cisco ASA
9 4 (0.78%) Cisco Nexus
9 4 (0.78%) Cisco IOS
10 3 (0.58%) IPsec
Database & Business Intelligence
1 32 (6.20%) SQL Server
2 31 (6.01%) MySQL
3 19 (3.68%) Relational Database
4 7 (1.36%) Data Warehouse
5 5 (0.97%) MongoDB
6 4 (0.78%) SQL Server 2005
6 4 (0.78%) SQL Server Integration Services
6 4 (0.78%) QlikView
6 4 (0.78%) DTS
6 4 (0.78%) SAP BW
7 3 (0.58%) DB2
7 3 (0.58%) Crystal Reports
7 3 (0.58%) Apache Cassandra
8 2 (0.39%) BusinessObjects
9 1 (0.19%) PowerCenter
9 1 (0.19%) FileMaker
9 1 (0.19%) SAP HANA
9 1 (0.19%) SQL Server 2012
9 1 (0.19%) Oracle Database
9 1 (0.19%) SQL Server 2008
Development Applications
1 13 (2.52%) Eclipse
2 6 (1.16%) JIRA
3 5 (0.97%) Subversion
4 4 (0.78%) Jenkins
5 3 (0.58%) NUnit
5 3 (0.58%) Team Foundation Server
5 3 (0.58%) Cucumber
5 3 (0.58%) SpecFlow
5 3 (0.58%) VSS/SourceSafe
6 2 (0.39%) JUnit
7 1 (0.19%) MSI
General
1 145 (28.10%) Finance
2 24 (4.65%) Banking
3 20 (3.88%) Retail
3 20 (3.88%) Legal
4 15 (2.91%) Advertising
5 13 (2.52%) Publishing
6 10 (1.94%) Telecoms
7 9 (1.74%) Law
8 7 (1.36%) Games
9 6 (1.16%) German Language
10 5 (0.97%) Local Government
10 5 (0.97%) Marketing
10 5 (0.97%) French Language
10 5 (0.97%) Back Office
11 4 (0.78%) Investment Banking
12 3 (0.58%) Financial Institution
13 1 (0.19%) Manufacturing
13 1 (0.19%) Italian Language
13 1 (0.19%) Spanish Language
Job Titles
1 123 (23.84%) Analyst
2 94 (18.22%) Developer
3 70 (13.57%) ServiceNow Developer
4 67 (12.98%) Consultant
5 57 (11.05%) Service Manager
6 46 (8.91%) Support Analyst
7 42 (8.14%) Service Analyst
7 42 (8.14%) ServiceNow Consultant
8 29 (5.62%) Applications Support
9 26 (5.04%) Service Desk Analyst
10 24 (4.65%) Support Engineer
11 23 (4.46%) Team Leader
11 23 (4.46%) Service Desk Manager
12 22 (4.26%) IT Services Manager
12 22 (4.26%) IT Support
13 19 (3.68%) Delivery Manager
13 19 (3.68%) Services Delivery Manager
13 19 (3.68%) Desktop Support
14 18 (3.49%) Infrastructure Engineer
14 18 (3.49%) Administrator
Libraries, Frameworks & Software Standards
1 65 (12.60%) HTML
2 59 (11.43%) XML
3 47 (9.11%) Web Services
4 40 (7.75%) CSS
5 26 (5.04%) Ajax
6 18 (3.49%) .NET
7 13 (2.52%) SOAP
8 9 (1.74%) JSON
9 8 (1.55%) XHTML
10 6 (1.16%) COM
10 6 (1.16%) LAMP
11 5 (0.97%) jQuery
12 4 (0.78%) Apache Flex
13 3 (0.58%) WCF
13 3 (0.58%) WPF
13 3 (0.58%) SAP Basis
13 3 (0.58%) REST
13 3 (0.58%) ADO.NET
13 3 (0.58%) Middleware
13 3 (0.58%) MSMQ
Miscellaneous
1 95 (18.41%) Analytical Skills
2 50 (9.69%) CMDB
3 44 (8.53%) Enterprise Software
4 30 (5.81%) Computer Science
5 15 (2.91%) Management Information System
6 10 (1.94%) Derivative
6 10 (1.94%) User Experience
7 8 (1.55%) PDA
7 8 (1.55%) Blackberry
8 6 (1.16%) Statistics
8 6 (1.16%) Mathematics
9 5 (0.97%) Video Conferencing
10 4 (0.78%) Spread Betting
10 4 (0.78%) CLARiiON
10 4 (0.78%) EPoS
11 3 (0.58%) NHS
12 2 (0.39%) Streaming Media
12 2 (0.39%) Graphic Design
12 2 (0.39%) Online Games
12 2 (0.39%) Open Source
Operating Systems
1 191 (37.02%) Windows
2 93 (18.02%) Windows 7
3 35 (6.78%) UNIX
3 35 (6.78%) Linux
4 31 (6.01%) Windows XP
5 27 (5.23%) Windows Server 2008
5 27 (5.23%) Windows 8
6 14 (2.71%) Windows Server 2012
6 14 (2.71%) Mac OS X
7 4 (0.78%) Windows Mobile
8 3 (0.58%) Android
8 3 (0.58%) Apple iOS
9 2 (0.39%) CentOS
9 2 (0.39%) Red Hat Enterprise Linux
10 1 (0.19%) Mac OS
10 1 (0.19%) Windows 2000 Server
10 1 (0.19%) Windows Vista
10 1 (0.19%) Windows Server 2003
10 1 (0.19%) Windows 2000
10 1 (0.19%) FreeBSD
Processes & Methodologies
1 290 (56.20%) ITIL
2 163 (31.59%) ITSM
3 149 (28.88%) Service Management
4 86 (16.67%) Workflow
5 79 (15.31%) E-Commerce
6 56 (10.85%) Agile Software Development
7 51 (9.88%) Service Delivery
8 46 (8.91%) Change Management
9 40 (7.75%) Configuration Management
10 37 (7.17%) Project Management
11 35 (6.78%) Problem Management
12 30 (5.81%) Data Security
13 26 (5.04%) Incident Management
14 25 (4.84%) Kalman Filter
14 25 (4.84%) Mentoring
15 21 (4.07%) CRM
16 18 (3.49%) Release Management
16 18 (3.49%) Supplier Management
16 18 (3.49%) Portfolio Management
16 18 (3.49%) Root Cause Analysis
Programming Languages
1 88 (17.05%) JavaScript
2 86 (16.67%) SQL
3 52 (10.08%) Java
4 18 (3.49%) C#
4 18 (3.49%) C++
5 17 (3.29%) Perl
6 12 (2.33%) PowerShell
7 11 (2.13%) Python
8 10 (1.94%) C
9 8 (1.55%) Shell Script
10 5 (0.97%) PHP
11 3 (0.58%) VB6
11 3 (0.58%) VB
11 3 (0.58%) VB.NET
11 3 (0.58%) VBA
12 2 (0.39%) VBScript
12 2 (0.39%) PL/SQL
13 1 (0.19%) Bash Shell
Qualifications
1 65 (12.60%) Degree
2 49 (9.50%) ITIL Certification
3 37 (7.17%) Microsoft Certification
4 32 (6.20%) ITIL Foundation Certificate
5 18 (3.49%) Security Cleared
6 12 (2.33%) MCP
6 12 (2.33%) MCSE
6 12 (2.33%) MCSA
7 11 (2.13%) MCITP
8 8 (1.55%) SC Cleared
8 8 (1.55%) Cisco Certification
9 3 (0.58%) JNCIA
9 3 (0.58%) BC Cleared
9 3 (0.58%) CCSP
9 3 (0.58%) CCNP
9 3 (0.58%) CCNA
10 2 (0.39%) A+ Certification
10 2 (0.39%) MCDST
10 2 (0.39%) PMI Certification
11 1 (0.19%) DV Cleared
Quality Assurance & Compliance
1 61 (11.82%) SLA
2 30 (5.81%) PCI DSS
3 27 (5.23%) Sarbanes-Oxley
4 9 (1.74%) COBIT
5 2 (0.39%) QA
6 1 (0.19%) BS15000
6 1 (0.19%) ISO 9001
System Software
1 136 (26.36%) Active Directory
2 16 (3.10%) ISA Server
3 13 (2.52%) VMware ESXi
3 13 (2.52%) KVM
4 9 (1.74%) VMware Infrastructure
5 3 (0.58%) Hyper-V
5 3 (0.58%) VMware ESX
6 2 (0.39%) Microsoft App-V
7 1 (0.19%) Tivoli Workload Scheduler
7 1 (0.19%) XenServer
7 1 (0.19%) vSphere
7 1 (0.19%) vCloud
Systems Management
1 41 (7.95%) SCCM
2 18 (3.49%) ARCserve
3 11 (2.13%) SCOM
4 8 (1.55%) Tivoli
5 5 (0.97%) Nagios
6 3 (0.58%) Netcool
6 3 (0.58%) OpenView
6 3 (0.58%) Cacti
6 3 (0.58%) Puppet
6 3 (0.58%) Opscode Chef
6 3 (0.58%) Icinga
7 2 (0.39%) logstash
7 2 (0.39%) HP UCMDB
8 1 (0.19%) Opsview
8 1 (0.19%) HP SIM
8 1 (0.19%) Unicenter
8 1 (0.19%) BMC PATROL
8 1 (0.19%) Oracle Enterprise Manager
8 1 (0.19%) WMI
8 1 (0.19%) ServiceCenter
Vendors
1 132 (25.58%) Microsoft
2 88 (17.05%) Remedy
3 50 (9.69%) Oracle
4 35 (6.78%) Cisco
4 35 (6.78%) BMC
5 26 (5.04%) HP
6 23 (4.46%) Websense
7 19 (3.68%) F5
8 16 (3.10%) McAfee
8 16 (3.10%) Salesforce.com
8 16 (3.10%) VMware
9 15 (2.91%) Juniper
10 14 (2.71%) Citrix
10 14 (2.71%) Apple
11 13 (2.52%) CA
12 8 (1.55%) IBM
13 7 (1.36%) SAP
14 6 (1.16%) FrontRange
14 6 (1.16%) LANDesk
15 5 (0.97%) Fujitsu
North London
Understanding Recruitment
Salary: £30000 - £32000 per annum + health, pension
Posted: 5 hours ago
Egham, Surrey
Servicenow
Salary: Salary, Bonus, Stock & Benefits
Posted: Yesterday
Egham, Surrey
Servicenow
Salary: Salary, Bonus, Stock & Benefits
Posted: 3 days ago
London
QUANTICA
Salary: £29500 per annum + 15% Bonus - No Car
Posted: 3 days ago
London
Cancer Research UK
Salary: £28000 - £34000 per annum + Excellent benefits
Posted: 4 days ago
London
Harvey Nash plc
Salary: £70000 - £80000 per annum + bonus + benefits
Posted: 4 days ago
London
Interquest - IQ ESM
Salary: £45000 - £60000 per annum + Benefits
Posted: 4 days ago
London
Interquest - IQ ESM
Salary: £65000 per annum + Bonus & Car Allowance
Posted: 4 days ago
London
Interquest - IQ ESM
Salary: £45000 - £55000 per annum
Posted: 4 days ago
London
Harvey Nash plc
Salary: £65000 - £70000 per annum
Posted: 4 days ago
London
Harvey Nash plc
Salary: £65000 - £70000 per annum
Posted: 4 days ago
Luton
Hudson - London
Salary: £45000 - £50000 per annum + Bens
Posted: 4 days ago
London
Ashdown IT
Salary: £30000 - £40000 per annum
Posted: 6 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: Competitive
Posted: 9 days ago
Huntingdon
Capita - ITIN
Salary: £30000.00 - £37000.00 per annum
Posted: 10 days ago
Dorking, Surrey
Kuoni Travel Ltd
Salary: Competitive
Posted: 13 days ago
Hampshire
Modern Business Solutions
Salary: £35000 - £70000 per annum + + Bonus+ Car/ CA + Benefits
Posted: 24 days ago
Eastleigh
Modern Business Solutions
Salary: £50000 - £90000 per annum + + Corporate Benefits
Posted: 24 days ago