The table below looks at the statistics for the Service Operations Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Operations Manager in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Operations Manager
Rank 877 838 841
Rank change year-on-year
-39 +3
Permanent jobs requiring a Service Operations Manager 26 26 42
As % of all permanent IT jobs located in the UK 0.023% 0.024% 0.035%
As % of the Job Titles category 0.024% 0.025% 0.037%
Number of salaries quoted 15 23 20
Average salary £45,000 £57,500 £63,000
Average salary % change year-on-year
-21.73% -8.73%
90% offered a salary of more than £36,700 £41,500 £44,750
10% offered a salary of more than £52,500 £84,500 £75,000
UK excluding London average salary £37,500 £57,500 £63,000
% change year-on-year
-34.78% -8.73%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108942 102831 113237
As % of all permanent IT jobs located in the UK 94.39% 94.24% 95.16%
Number of salaries quoted 88146 85231 96833
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £69,000 £70,000 £67,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Operations Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Operations Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Operations Manager Jobs Demand Trend in the UK

Service Operations Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Operations Manager within the UK.

Service Operations Manager Salary Trend in the UK

Service Operations Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Operations Manager over the 3 months to 20 August 2014 within the UK.

Service Operations Manager Salary Histogram in the UK

Service Operations Manager
Top 18 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Operations Manager within the UK over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 25 £45,000 -23.40%
South East +8 13 £37,500 -
London -11 9 £45,000 -44.61%
Buckinghamshire +6 8 - -
City of London +2 7 £45,000 -50.00%
Berkshire - 3 £52,500 -
Surrey - 2 £36,500 -
Wales -1 1 £37,000 -
East of England -7 1 - -
North West -12 1 £40,000 -25.58%
Cheshire -13 1 £40,000 -27.27%
Hertfordshire - 1 - -
Bristol - 1 - -
Cardiff - 1 £37,000 -
Chesham - 1 - -
Chester - 1 £40,000 -
South Wales - 1 £37,000 -
South West - 1 - -

Service Operations Manager
Top 30 Related IT Skills

For the 6 months to 20 August 2014, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title.

1 38 (67.86%) ITIL
2 32 (57.14%) Service Management
3 27 (48.21%) Service Delivery
4 22 (39.29%) Telecoms
5 19 (33.93%) Project Management
6 15 (26.79%) SLA
7 14 (25.00%) Change Management
8 12 (21.43%) PRINCE2
8 12 (21.43%) Problem Management
9 11 (19.64%) ITIL V3
9 11 (19.64%) Finance
10 9 (16.07%) Operations Management
10 9 (16.07%) 3G
11 8 (14.29%) 2G
11 8 (14.29%) 4G
12 7 (12.50%) ITIL Certification
13 6 (10.71%) Continuous Improvement
13 6 (10.71%) Fault Management
14 3 (5.36%) Agile Software Development
14 3 (5.36%) Banking
14 3 (5.36%) Retail
14 3 (5.36%) Legal
14 3 (5.36%) ITSM
14 3 (5.36%) Citrix
14 3 (5.36%) PRINCE
14 3 (5.36%) Windows
14 3 (5.36%) MS Excel
14 3 (5.36%) Back Office
14 3 (5.36%) SaaS
15 2 (3.57%) Open Source

Service Operations Manager
Top Related IT Skills by Category

For the 6 months to 20 August 2014, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.57%) Blackberry Enterprise Server
Applications
1 3 (5.36%) MS Excel
2 2 (3.57%) MS Office
3 1 (1.79%) MS Project
Cloud Services
1 3 (5.36%) SaaS
Communications & Networking
1 9 (16.07%) 3G
2 8 (14.29%) 2G
2 8 (14.29%) 4G
3 2 (3.57%) TCP/IP
3 2 (3.57%) VPN
4 1 (1.79%) GPRS
4 1 (1.79%) LAN
4 1 (1.79%) LTE
4 1 (1.79%) Unified Communications
4 1 (1.79%) Radio Access Network
Database & Business Intelligence
1 1 (1.79%) MS Access
1 1 (1.79%) Data Warehouse
1 1 (1.79%) OLTP
General
1 22 (39.29%) Telecoms
2 11 (19.64%) Finance
3 3 (5.36%) Legal
3 3 (5.36%) Banking
3 3 (5.36%) Retail
3 3 (5.36%) Back Office
4 1 (1.79%) Pharmaceutical
4 1 (1.79%) Mandarin Language
4 1 (1.79%) French Language
4 1 (1.79%) German Language
4 1 (1.79%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (3.57%) Application Packaging
Miscellaneous
1 2 (3.57%) Thin Client
1 2 (3.57%) Smartcard
1 2 (3.57%) Blackberry
1 2 (3.57%) PKI
1 2 (3.57%) Fat Client
1 2 (3.57%) Open Source
2 1 (1.79%) Mobile Payment
2 1 (1.79%) PMI
2 1 (1.79%) CMDB
Operating Systems
1 3 (5.36%) Windows
2 1 (1.79%) Linux
Processes & Methodologies
1 38 (67.86%) ITIL
2 32 (57.14%) Service Management
3 27 (48.21%) Service Delivery
4 19 (33.93%) Project Management
5 14 (25.00%) Change Management
6 12 (21.43%) PRINCE2
6 12 (21.43%) Problem Management
7 11 (19.64%) ITIL V3
8 9 (16.07%) Operations Management
9 6 (10.71%) Fault Management
9 6 (10.71%) Continuous Improvement
10 3 (5.36%) Agile Software Development
10 3 (5.36%) PRINCE
10 3 (5.36%) ITSM
11 2 (3.57%) Stakeholder Management
11 2 (3.57%) Data Analysis
11 2 (3.57%) Logistics
11 2 (3.57%) Supplier Management
11 2 (3.57%) Six Sigma
11 2 (3.57%) Disaster Recovery
Programming Languages
1 1 (1.79%) SQL
Qualifications
1 7 (12.50%) ITIL Certification
2 2 (3.57%) MCSE
2 2 (3.57%) ISEB
2 2 (3.57%) Microsoft Certification
2 2 (3.57%) MCITP
2 2 (3.57%) EXIN
2 2 (3.57%) Security Cleared
3 1 (1.79%) Degree
3 1 (1.79%) PMI Certification
Quality Assurance & Compliance
1 15 (26.79%) SLA
2 1 (1.79%) Sarbanes-Oxley
2 1 (1.79%) COBIT
2 1 (1.79%) QA
System Software
1 1 (1.79%) XenDesktop
Systems Management
1 2 (3.57%) SCCM
1 2 (3.57%) SCOM
Vendors
1 3 (5.36%) Citrix
2 1 (1.79%) Remedy
2 1 (1.79%) Fujitsu
2 1 (1.79%) Microsoft