The table below looks at the statistics for the Service Operations Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Operations Manager in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Service Operations Manager
Rank 860 906 873
Rank change year-on-year
+46 -33
Permanent jobs requiring a Service Operations Manager 37 26 30
As % of all permanent IT jobs located in the UK 0.034% 0.021% 0.028%
As % of the Job Titles category 0.036% 0.023% 0.029%
Number of salaries quoted 24 25 27
Average salary £61,250 £50,000 £60,000
Average salary % change year-on-year
+22.50% -16.66%
90% offered a salary of more than £48,250 £41,600 £45,500
10% offered a salary of more than £75,000 £71,000 £70,250
UK excluding London average salary £62,500 £51,500 £60,000
% change year-on-year
+21.35% -14.16%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102195 114720 103098
As % of all permanent IT jobs located in the UK 94.56% 94.62% 94.63%
Number of salaries quoted 83974 94226 85780
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,954 £27,186 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Operations Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Operations Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Operations Manager Jobs Demand Trend in the UK

Service Operations Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Operations Manager within the UK.

Service Operations Manager Salary Trend in the UK

Service Operations Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Operations Manager over the 3 months to 28 May 2015 within the UK.

Service Operations Manager Salary Histogram in the UK

Service Operations Manager
Top 19 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Operations Manager within the UK over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +56 37 £61,250 +18.93% 2
South East +20 16 £72,500 +36.79% 1
Surrey +43 12 £72,500 +45.00%
London +52 10 £58,750 +17.50%
Staines - 9 £75,000 -
West Midlands +1 5 £50,000 +11.11% 1
East of England - 5 £45,000 -
Hampshire +7 4 - - 1
Warwickshire - 4 £50,000 -
Hertfordshire - 3 - -
Stratford-upon-Avon - 3 £50,000 -
Berkshire +5 2 - -
Reading - 2 - -
Midlands -3 1 £50,000 +11.11%
Southend-on-Sea - 1 £42,500 -
Portsmouth - 1 - - 1
Essex - 1 £42,500 -
Bedfordshire - 1 £47,500 -
Dunstable - 1 £47,500 -

Service Operations Manager
Top 30 Related IT Skills

For the 6 months to 28 May 2015, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title.

1 57 (85.07%) ITIL
2 31 (46.27%) Service Delivery
3 24 (35.82%) Finance
4 21 (31.34%) Service Management
4 21 (31.34%) Incident Management
5 20 (29.85%) Change Management
6 18 (26.87%) SLA
6 18 (26.87%) Problem Management
7 12 (17.91%) Microsoft
8 11 (16.42%) ITIL Certification
9 10 (14.93%) Citrix
9 10 (14.93%) VMware
10 9 (13.43%) Degree
10 9 (13.43%) Line Management
11 8 (11.94%) Data Centre
11 8 (11.94%) Windows
12 7 (10.45%) Linux
12 7 (10.45%) ITSM
12 7 (10.45%) Stakeholder Management
12 7 (10.45%) Management Information System
12 7 (10.45%) Mentoring
12 7 (10.45%) Analytical Skills
12 7 (10.45%) Continuous Improvement
13 6 (8.96%) People Management
13 6 (8.96%) Document Management
13 6 (8.96%) Telecoms
13 6 (8.96%) MS Excel
14 5 (7.46%) Matrix Management
14 5 (7.46%) Performance Management
14 5 (7.46%) SDLC

Service Operations Manager
Top Related IT Skills by Category

For the 6 months to 28 May 2015, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.48%) MS Exchange
1 3 (4.48%) Exchange Server 2010
1 3 (4.48%) Lync
1 3 (4.48%) Exchange Server 2013
Applications
1 6 (8.96%) MS Excel
Cloud Services
1 1 (1.49%) Amazon AWS
Communications & Networking
1 3 (4.48%) SAN
2 1 (1.49%) Unified Communications
Database & Business Intelligence
1 4 (5.97%) Data Warehouse
General
1 24 (35.82%) Finance
2 6 (8.96%) Telecoms
3 3 (4.48%) Retail
4 2 (2.99%) Advertising
5 1 (1.49%) Law
5 1 (1.49%) Legal
Miscellaneous
1 8 (11.94%) Data Centre
2 7 (10.45%) Management Information System
2 7 (10.45%) Analytical Skills
3 3 (4.48%) Clustering
4 1 (1.49%) Foreign Exchange (FX)
4 1 (1.49%) Statistics
Operating Systems
1 8 (11.94%) Windows
2 7 (10.45%) Linux
3 3 (4.48%) Windows Server 2003
3 3 (4.48%) Windows Server 2012
4 2 (2.99%) CentOS
5 1 (1.49%) UNIX
5 1 (1.49%) AIX
Processes & Methodologies
1 57 (85.07%) ITIL
2 31 (46.27%) Service Delivery
3 21 (31.34%) Service Management
3 21 (31.34%) Incident Management
4 20 (29.85%) Change Management
5 18 (26.87%) Problem Management
6 9 (13.43%) Line Management
7 7 (10.45%) ITSM
7 7 (10.45%) Stakeholder Management
7 7 (10.45%) Mentoring
7 7 (10.45%) Continuous Improvement
8 6 (8.96%) People Management
8 6 (8.96%) Document Management
9 5 (7.46%) Matrix Management
9 5 (7.46%) Performance Management
9 5 (7.46%) SDLC
10 4 (5.97%) Budget Control
10 4 (5.97%) Resource Management
10 4 (5.97%) Supplier Management
11 3 (4.48%) Knowledge Management
Programming Languages
1 3 (4.48%) SQL
Qualifications
1 11 (16.42%) ITIL Certification
2 9 (13.43%) Degree
3 2 (2.99%) SC Cleared
3 2 (2.99%) Security Cleared
4 1 (1.49%) VMware Certified Professional (VCP)
4 1 (1.49%) SAP Certification
Quality Assurance & Compliance
1 18 (26.87%) SLA
2 3 (4.48%) QA
3 2 (2.99%) ISO 9000
4 1 (1.49%) ISO 9001
4 1 (1.49%) ISO/IEC 27001
System Software
1 4 (5.97%) VMware Infrastructure
2 3 (4.48%) Active Directory
2 3 (4.48%) XenApp
2 3 (4.48%) XenDesktop
Vendors
1 12 (17.91%) Microsoft
2 10 (14.93%) Citrix
2 10 (14.93%) VMware
3 4 (5.97%) Oracle
3 4 (5.97%) HP
3 4 (5.97%) Teradata
4 3 (4.48%) Sun
4 3 (4.48%) 3PAR
5 2 (2.99%) Cisco
5 2 (2.99%) Brocade
6 1 (1.49%) Avaya
6 1 (1.49%) IBM
6 1 (1.49%) SAP
Portsmouth, Hampshire
Annapurna
Salary: £100000 - £120000 per annum
Posted: 6 days ago
West Midlands
CPS Group
Salary: £45k - 55k per year + excellent benefits
Posted: 6 days ago