The table below looks at the statistics for the Service Operations Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Operations Manager in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Operations Manager
Rank 842 872 876
Rank change year-on-year
+30 +4
Permanent jobs requiring a Service Operations Manager 36 21 9
As % of all permanent IT jobs located in the UK 0.034% 0.020% 0.008%
As % of the Job Titles category 0.036% 0.022% 0.009%
Number of salaries quoted 36 20 8
Average salary £43,500 £50,000 £49,750
Average salary % change year-on-year
-13.00% +0.50%
90% offered a salary of more than £39,000 £35,000 £40,000
10% offered a salary of more than £58,750 £62,500 £69,500
UK excluding London average salary £45,000 £50,000 £49,500
% change year-on-year
-10.00% +1.01%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100365 96995 104060
As % of all permanent IT jobs located in the UK 94.79% 94.55% 95.11%
Number of salaries quoted 83553 78307 89163
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Operations Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Operations Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Operations Manager Jobs Demand Trend in the UK

Service Operations Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Operations Manager within the UK.

Service Operations Manager Salary Trend in the UK

Service Operations Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Operations Manager over the 3 months to 30 January 2015 within the UK.

Service Operations Manager Salary Histogram in the UK

Service Operations Manager
Top 14 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Operations Manager within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 35 £45,000 -10.00% 3
North West - 16 £50,000 - 2
Cheshire - 9 £50,000 - 1
Midlands - 8 £40,000 -
London +5 7 £39,000 -17.89%
Manchester - 7 £42,000 -
Knutsford - 6 £50,000 - 1
West Midlands -14 2 £44,500 -17.59% 1
East of England - 2 £55,000 -
Essex - 2 £55,000 -
Brentwood - 2 £55,000 -
Coventry - 1 £50,000 -
Stoke-on-Trent - 1 £39,000 - 1
Staffordshire - 1 £39,000 - 1

Service Operations Manager
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title.

1 42 (70.00%) ITIL
2 32 (53.33%) Service Delivery
3 27 (45.00%) Finance
4 22 (36.67%) Service Management
5 18 (30.00%) SLA
6 14 (23.33%) Oracle
7 13 (21.67%) Teradata
8 12 (20.00%) Incident Management
8 12 (20.00%) Microsoft
9 11 (18.33%) Continuous Improvement
10 9 (15.00%) Change Management
11 8 (13.33%) Citrix
11 8 (13.33%) ITIL Certification
11 8 (13.33%) Document Management
11 8 (13.33%) Matrix Management
12 7 (11.67%) Hadoop
12 7 (11.67%) Change Control
12 7 (11.67%) RainStor
12 7 (11.67%) Database Security
12 7 (11.67%) Problem Management
12 7 (11.67%) People Management
12 7 (11.67%) Banking
12 7 (11.67%) SQL Server
12 7 (11.67%) Sybase
12 7 (11.67%) DB2
12 7 (11.67%) MySQL
12 7 (11.67%) Oracle Reports
13 6 (10.00%) MS Excel
13 6 (10.00%) Data Warehouse
13 6 (10.00%) Statistics

Service Operations Manager
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.33%) Lync
1 2 (3.33%) Exchange Server 2010
1 2 (3.33%) Exchange Server 2013
1 2 (3.33%) MS Exchange
Applications
1 6 (10.00%) MS Excel
2 2 (3.33%) MS Office
Communications & Networking
1 2 (3.33%) SAN
Database & Business Intelligence
1 7 (11.67%) Hadoop
1 7 (11.67%) SQL Server
1 7 (11.67%) DB2
1 7 (11.67%) MySQL
1 7 (11.67%) Oracle Reports
2 6 (10.00%) Data Warehouse
3 1 (1.67%) Oracle Database
General
1 27 (45.00%) Finance
2 7 (11.67%) Banking
3 5 (8.33%) Telecoms
4 3 (5.00%) Retail
5 1 (1.67%) Marketing
5 1 (1.67%) Advertising
Miscellaneous
1 6 (10.00%) Statistics
2 5 (8.33%) Analytical Skills
3 2 (3.33%) Clustering
4 1 (1.67%) CMDB
Operating Systems
1 3 (5.00%) Windows
2 2 (3.33%) Windows Server 2012
2 2 (3.33%) Linux
2 2 (3.33%) Windows Server 2003
3 1 (1.67%) UNIX
3 1 (1.67%) CentOS
Processes & Methodologies
1 42 (70.00%) ITIL
2 32 (53.33%) Service Delivery
3 22 (36.67%) Service Management
4 12 (20.00%) Incident Management
5 11 (18.33%) Continuous Improvement
6 9 (15.00%) Change Management
7 8 (13.33%) Document Management
7 8 (13.33%) Matrix Management
8 7 (11.67%) Change Control
8 7 (11.67%) Database Security
8 7 (11.67%) Problem Management
8 7 (11.67%) People Management
9 6 (10.00%) Line Management
10 5 (8.33%) Performance Management
11 3 (5.00%) E-Commerce
11 3 (5.00%) Stakeholder Engagement
12 2 (3.33%) Release Management
12 2 (3.33%) Mentoring
12 2 (3.33%) Disaster Recovery
12 2 (3.33%) Agile Software Development
Programming Languages
1 3 (5.00%) SQL
Qualifications
1 8 (13.33%) ITIL Certification
2 4 (6.67%) Degree
3 1 (1.67%) VMware Certified Professional (VCP)
3 1 (1.67%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 18 (30.00%) SLA
2 5 (8.33%) QA
System Software
1 2 (3.33%) VMware Infrastructure
1 2 (3.33%) XenApp
1 2 (3.33%) XenDesktop
1 2 (3.33%) Active Directory
Vendors
1 14 (23.33%) Oracle
2 13 (21.67%) Teradata
3 12 (20.00%) Microsoft
4 8 (13.33%) Citrix
5 7 (11.67%) RainStor
5 7 (11.67%) Sybase
6 5 (8.33%) Sun
7 2 (3.33%) 3PAR
7 2 (3.33%) HP
7 2 (3.33%) VMware
8 1 (1.67%) Brocade
8 1 (1.67%) Avaya
8 1 (1.67%) Cisco
Knutsford, Cheshire
TEKsystems
Salary: £40000 - £60000 per annum + Bonus + Pension
Posted: 4 days ago
Liverpool, Merseyside
Shop Direct
Salary: £35000 - £48000 per annum + benefits, pension, negotiable
Posted: 17 days ago
Stoke-On-Trent, Staffordshire
RM Education
Salary: £37000 - £41000 per annum + bonus
Posted: 26 days ago