The first table below looks at the demand for the Service Operations Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Operations Manager in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Operations Manager
Rank 882 835 859
Rank change year-on-year
-47 +24
Permanent jobs requiring a Service Operations Manager 25 34 45
As % of all permanent IT jobs located in the UK 0.021% 0.031% 0.038%
As % of the Job Titles category 0.023% 0.033% 0.040%
Number of salaries quoted 15 30 24
Average salary £45,000 £57,500 £63,000
Average salary % change year-on-year
-21.73% -8.73%
90% offered a salary of more than £36,500 £41,500 £44,025
10% offered a salary of more than £57,000 £85,000 £75,000
UK excluding London average salary £37,250 £57,500 £63,000
% change year-on-year
-35.21% -8.73%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110361 102490 112133
As % of all permanent IT jobs located in the UK 94.41% 94.27% 95.11%
Number of salaries quoted 90061 84895 96093
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Service Operations Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Operations Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Operations Manager Jobs Demand Trend in the UK

Service Operations Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Operations Manager within the UK.

Service Operations Manager Salary Trend in the UK

Service Operations Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Operations Manager over the 3 months to 29 July 2014 within the UK.

Service Operations Manager Salary Histogram in the UK

Service Operations Manager
Top 19 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Operations Manager within the UK over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -54 23 £45,000 -21.73%
South East +9 12 £37,000 -30.84%
Buckinghamshire +2 8 - -
City of London +1 7 £45,000 -50.00%
London -31 7 £45,000 -43.75%
North West -2 2 £51,250 -2.38%
Wales -6 2 £36,750 -0.67%
Surrey - 2 £36,500 -
South Wales - 2 £36,750 -
Cardiff - 2 £36,750 -
Berkshire - 2 £45,000 -
Manchester +8 1 £62,500 +25.00%
Cheshire -8 1 £40,000 -27.27%
East of England -9 1 - -
South West - 1 - -
Hertfordshire - 1 - -
Bristol - 1 - -
Chesham - 1 - -
Chester - 1 £40,000 -

Service Operations Manager
Top 30 Related IT Skills

For the 6 months to 29 July 2014, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title.

1 38 (67.86%) ITIL
2 29 (51.79%) Service Management
3 27 (48.21%) Service Delivery
4 22 (39.29%) Telecoms
5 20 (35.71%) Project Management
6 15 (26.79%) SLA
7 14 (25.00%) Change Management
8 12 (21.43%) PRINCE2
8 12 (21.43%) Problem Management
9 11 (19.64%) Finance
10 10 (17.86%) ITIL V3
11 9 (16.07%) 3G
12 8 (14.29%) ITIL Certification
12 8 (14.29%) 2G
12 8 (14.29%) 4G
12 8 (14.29%) Operations Management
13 6 (10.71%) Fault Management
14 5 (8.93%) Continuous Improvement
15 4 (7.14%) Performance Management
16 3 (5.36%) Legal
16 3 (5.36%) Agile Software Development
16 3 (5.36%) Banking
16 3 (5.36%) Back Office
16 3 (5.36%) Citrix
16 3 (5.36%) PRINCE
16 3 (5.36%) Windows
16 3 (5.36%) MS Excel
16 3 (5.36%) SaaS
17 2 (3.57%) Open Source
17 2 (3.57%) Data Analysis

Service Operations Manager
Top Related IT Skills by Category

For the 6 months to 29 July 2014, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.57%) Blackberry Enterprise Server
Applications
1 3 (5.36%) MS Excel
2 2 (3.57%) MS Office
3 1 (1.79%) MS Project
Cloud Services
1 3 (5.36%) SaaS
Communications & Networking
1 9 (16.07%) 3G
2 8 (14.29%) 2G
2 8 (14.29%) 4G
3 2 (3.57%) TCP/IP
3 2 (3.57%) VPN
4 1 (1.79%) GPRS
4 1 (1.79%) LAN
4 1 (1.79%) LTE
4 1 (1.79%) Unified Communications
4 1 (1.79%) Radio Access Network
Database & Business Intelligence
1 1 (1.79%) MS Access
1 1 (1.79%) Data Warehouse
1 1 (1.79%) OLTP
General
1 22 (39.29%) Telecoms
2 11 (19.64%) Finance
3 3 (5.36%) Legal
3 3 (5.36%) Banking
3 3 (5.36%) Back Office
4 2 (3.57%) Retail
5 1 (1.79%) Mandarin Language
5 1 (1.79%) French Language
5 1 (1.79%) German Language
5 1 (1.79%) Spanish Language
5 1 (1.79%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (3.57%) Application Packaging
Miscellaneous
1 2 (3.57%) PMI
1 2 (3.57%) Thin Client
1 2 (3.57%) Smartcard
1 2 (3.57%) Blackberry
1 2 (3.57%) PKI
1 2 (3.57%) Fat Client
1 2 (3.57%) Open Source
2 1 (1.79%) Mobile Payment
2 1 (1.79%) CMDB
2 1 (1.79%) Management Information System
Operating Systems
1 3 (5.36%) Windows
2 1 (1.79%) Linux
Processes & Methodologies
1 38 (67.86%) ITIL
2 29 (51.79%) Service Management
3 27 (48.21%) Service Delivery
4 20 (35.71%) Project Management
5 14 (25.00%) Change Management
6 12 (21.43%) PRINCE2
6 12 (21.43%) Problem Management
7 10 (17.86%) ITIL V3
8 8 (14.29%) Operations Management
9 6 (10.71%) Fault Management
10 5 (8.93%) Continuous Improvement
11 4 (7.14%) Performance Management
12 3 (5.36%) PRINCE
12 3 (5.36%) Agile Software Development
13 2 (3.57%) Data Analysis
13 2 (3.57%) Logistics
13 2 (3.57%) Supplier Management
13 2 (3.57%) Process Management
13 2 (3.57%) Stakeholder Management
13 2 (3.57%) Disaster Recovery
Programming Languages
1 1 (1.79%) SQL
Qualifications
1 8 (14.29%) ITIL Certification
2 2 (3.57%) MCSE
2 2 (3.57%) ISEB
2 2 (3.57%) Microsoft Certification
2 2 (3.57%) PMI Certification
2 2 (3.57%) MCITP
2 2 (3.57%) EXIN
2 2 (3.57%) Security Cleared
3 1 (1.79%) Degree
3 1 (1.79%) PMP
Quality Assurance & Compliance
1 15 (26.79%) SLA
2 1 (1.79%) Sarbanes-Oxley
2 1 (1.79%) COBIT
2 1 (1.79%) QA
System Software
1 1 (1.79%) XenDesktop
Systems Management
1 2 (3.57%) SCCM
1 2 (3.57%) SCOM
Vendors
1 3 (5.36%) Citrix
2 2 (3.57%) Siebel
3 1 (1.79%) Microsoft
3 1 (1.79%) Remedy
3 1 (1.79%) Fujitsu