The table below looks at the statistics for the Service Operations Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Operations Manager in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Service Operations Manager
Rank 832 847 854
Rank change year-on-year
+15 +7
Permanent jobs requiring a Service Operations Manager 26 20 15
As % of all permanent IT jobs located in the UK 0.025% 0.019% 0.014%
As % of the Job Titles category 0.027% 0.020% 0.015%
Number of salaries quoted 26 19 15
Average salary £42,000 £50,000 £42,500
Average salary % change year-on-year
-16.00% +17.64%
90% offered a salary of more than £37,250 £39,500 £40,000
10% offered a salary of more than £57,500 £63,650 £80,000
UK excluding London average salary £42,000 £50,000 £40,000
% change year-on-year
-16.00% +25.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
98061 98558 99490
As % of all permanent IT jobs located in the UK 94.79% 94.50% 94.82%
Number of salaries quoted 80635 79397 83728
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Operations Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Operations Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Operations Manager Jobs Demand Trend in the UK

Service Operations Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Operations Manager within the UK.

Service Operations Manager Salary Trend in the UK

Service Operations Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Operations Manager over the 3 months to 6 March 2015 within the UK.

Service Operations Manager Salary Histogram in the UK

Service Operations Manager
Top 18 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Operations Manager within the UK over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +18 24 £43,500 -13.00% 4
North West +4 13 £42,000 -26.95%
Manchester +9 8 £41,500 -27.82%
Cheshire 0 5 £50,000 +25.00%
Midlands +1 4 £40,000 -11.11%
Knutsford - 4 £55,000 -
Essex - 3 £55,000 -
Brentwood - 3 £55,000 -
East of England - 3 £55,000 -
Maidenhead +1 2 £48,750 -2.50%
Berkshire -6 2 £48,750 -21.37% 1
South East -18 2 £48,750 -2.50% 1
Yorkshire -1 1 £45,000 +28.57%
West Midlands -26 1 £39,000 -27.77%
Stoke-on-Trent - 1 £39,000 -
Wakefield - 1 £45,000 -
Staffordshire - 1 £39,000 -
West Yorkshire - 1 £45,000 -

Service Operations Manager
Top 30 Related IT Skills

For the 6 months to 6 March 2015, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title.

1 42 (73.68%) ITIL
2 30 (52.63%) Service Delivery
3 26 (45.61%) Finance
4 21 (36.84%) SLA
5 20 (35.09%) Service Management
6 15 (26.32%) Incident Management
7 13 (22.81%) Microsoft
8 11 (19.30%) Change Management
8 11 (19.30%) Oracle
9 10 (17.54%) Citrix
9 10 (17.54%) Teradata
9 10 (17.54%) Document Management
9 10 (17.54%) Continuous Improvement
10 8 (14.04%) Problem Management
10 8 (14.04%) Matrix Management
10 8 (14.04%) ITIL Certification
11 7 (12.28%) Degree
11 7 (12.28%) Line Management
12 6 (10.53%) Change Control
12 6 (10.53%) Analytical Skills
12 6 (10.53%) People Management
12 6 (10.53%) Data Warehouse
12 6 (10.53%) Statistics
13 5 (8.77%) MS Excel
13 5 (8.77%) Sun
13 5 (8.77%) QA
13 5 (8.77%) Performance Management
14 4 (7.02%) Hadoop
14 4 (7.02%) Stakeholder Engagement
14 4 (7.02%) RainStor

Service Operations Manager
Top Related IT Skills by Category

For the 6 months to 6 March 2015, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.26%) MS Exchange
1 3 (5.26%) Lync
1 3 (5.26%) Exchange Server 2010
1 3 (5.26%) Exchange Server 2013
Applications
1 5 (8.77%) MS Excel
2 1 (1.75%) MS Office
Communications & Networking
1 3 (5.26%) SAN
Database & Business Intelligence
1 6 (10.53%) Data Warehouse
2 4 (7.02%) Hadoop
2 4 (7.02%) MySQL
2 4 (7.02%) SQL Server
2 4 (7.02%) DB2
2 4 (7.02%) Oracle Reports
3 1 (1.75%) Oracle Database
General
1 26 (45.61%) Finance
2 4 (7.02%) Banking
3 3 (5.26%) Telecoms
4 2 (3.51%) Retail
4 2 (3.51%) Advertising
5 1 (1.75%) Marketing
Miscellaneous
1 6 (10.53%) Statistics
1 6 (10.53%) Analytical Skills
2 3 (5.26%) Clustering
Operating Systems
1 4 (7.02%) Windows
2 3 (5.26%) Linux
2 3 (5.26%) Windows Server 2003
2 3 (5.26%) Windows Server 2012
3 2 (3.51%) CentOS
4 1 (1.75%) UNIX
Processes & Methodologies
1 42 (73.68%) ITIL
2 30 (52.63%) Service Delivery
3 20 (35.09%) Service Management
4 15 (26.32%) Incident Management
5 11 (19.30%) Change Management
6 10 (17.54%) Document Management
6 10 (17.54%) Continuous Improvement
7 8 (14.04%) Problem Management
7 8 (14.04%) Matrix Management
8 7 (12.28%) Line Management
9 6 (10.53%) Change Control
9 6 (10.53%) People Management
10 5 (8.77%) Performance Management
11 4 (7.02%) Stakeholder Engagement
11 4 (7.02%) Database Security
12 2 (3.51%) Strategic Planning
12 2 (3.51%) Wealth Management
12 2 (3.51%) Project Planning
12 2 (3.51%) Quality Management
12 2 (3.51%) Stakeholder Management
Programming Languages
1 4 (7.02%) SQL
Qualifications
1 8 (14.04%) ITIL Certification
2 7 (12.28%) Degree
3 1 (1.75%) PRINCE2 Practitioner
3 1 (1.75%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 21 (36.84%) SLA
2 5 (8.77%) QA
3 2 (3.51%) ISO 9000
System Software
1 3 (5.26%) Active Directory
1 3 (5.26%) VMware Infrastructure
1 3 (5.26%) XenApp
1 3 (5.26%) XenDesktop
Vendors
1 13 (22.81%) Microsoft
2 11 (19.30%) Oracle
3 10 (17.54%) Citrix
3 10 (17.54%) Teradata
4 5 (8.77%) Sun
5 4 (7.02%) Sybase
5 4 (7.02%) RainStor
6 3 (5.26%) VMware
6 3 (5.26%) 3PAR
6 3 (5.26%) HP
7 2 (3.51%) Cisco
7 2 (3.51%) Brocade
8 1 (1.75%) Avaya
Derby, Derbyshire
Oscar Associates (UK) Ltd
Salary: £25000 - £40000 per annum + Benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
Reed Professional Services
Salary: £33000 - £37000 per annum + range of flexible bens.
Posted: 2 days ago
Derbyshire
Derbyshire Police
Salary: From £48,553 to £55,140 per annum
Posted: 9 days ago
Reading, Berkshire
Symantec
Salary: Unspecified
Posted: 24 days ago