The table below looks at the statistics for the Service Operations Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Service Operations Manager in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Operations Manager
Rank 872 866 869
Rank change year-on-year
-6 +3
Permanent jobs requiring a Service Operations Manager 24 15 18
As % of all permanent IT jobs located in the UK 0.021% 0.014% 0.016%
As % of the Job Titles category 0.022% 0.015% 0.017%
Number of salaries quoted 20 10 10
Average salary £52,500 £41,000 £75,000
Average salary % change year-on-year
+28.04% -45.33%
90% offered a salary of more than £37,500 £40,200 £42,400
10% offered a salary of more than £57,500 £66,750 £95,000
UK excluding London average salary £52,500 £40,500 £45,000
% change year-on-year
+29.62% -10.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107752 102864 107643
As % of all permanent IT jobs located in the UK 94.55% 94.57% 95.26%
Number of salaries quoted 88108 85518 91703
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Operations Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Service Operations Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Operations Manager Jobs Demand Trend in the UK

Service Operations Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Operations Manager within the UK.

Service Operations Manager Salary Trend in the UK

Service Operations Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Operations Manager over the 3 months to 24 October 2014 within the UK.

Service Operations Manager Salary Histogram in the UK

Service Operations Manager
Top 20 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Operations Manager within the UK over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 24 £52,500 +29.62% 1
North West - 9 £55,000 -
London +19 7 £52,500 -19.23%
South East -9 3 £52,500 -
East of England -20 2 £42,500 +4.93%
Warrington - 2 £37,500 -
Suffolk - 2 £42,500 -
Ipswich - 2 £42,500 -
Berkshire - 2 £52,500 -
Cheshire - 2 £37,500 -
East Midlands +3 1 - -
Daresbury - 1 £37,500 -
Hampshire - 1 £40,000 -
Nottinghamshire - 1 - -
Bristol - 1 - -
Nottingham - 1 - -
City of London - 1 £75,000 -
West Bromwich - 1 - -
South West - 1 - - 1
West Midlands - 1 - -

Service Operations Manager
Top 30 Related IT Skills

For the 6 months to 24 October 2014, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title.

1 27 (54.00%) ITIL
2 25 (50.00%) Service Management
2 25 (50.00%) Service Delivery
3 22 (44.00%) Telecoms
4 17 (34.00%) Finance
4 17 (34.00%) SLA
5 13 (26.00%) Change Management
5 13 (26.00%) Problem Management
6 9 (18.00%) Banking
6 9 (18.00%) 3G
7 8 (16.00%) Oracle
7 8 (16.00%) 2G
7 8 (16.00%) 4G
8 7 (14.00%) Change Control
8 7 (14.00%) RainStor
8 7 (14.00%) Database Security
8 7 (14.00%) Hadoop
8 7 (14.00%) Operations Management
8 7 (14.00%) Teradata
8 7 (14.00%) SQL Server
8 7 (14.00%) Sybase
8 7 (14.00%) DB2
8 7 (14.00%) MySQL
8 7 (14.00%) Oracle Reports
9 6 (12.00%) Fault Management
10 5 (10.00%) Analytical Skills
10 5 (10.00%) MS Excel
10 5 (10.00%) Project Management
10 5 (10.00%) ITIL Certification
11 4 (8.00%) Microsoft

Service Operations Manager
Top Related IT Skills by Category

For the 6 months to 24 October 2014, IT jobs within the UK that cited Service Operations Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Operations Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.00%) Blackberry Enterprise Server
Applications
1 5 (10.00%) MS Excel
2 4 (8.00%) MS Office
3 1 (2.00%) MS Project
Cloud Services
1 3 (6.00%) SaaS
Communications & Networking
1 9 (18.00%) 3G
2 8 (16.00%) 2G
2 8 (16.00%) 4G
3 2 (4.00%) TCP/IP
3 2 (4.00%) VPN
4 1 (2.00%) GPRS
4 1 (2.00%) LAN
4 1 (2.00%) Radio Access Network
4 1 (2.00%) LTE
Database & Business Intelligence
1 7 (14.00%) MySQL
1 7 (14.00%) SQL Server
1 7 (14.00%) DB2
1 7 (14.00%) Oracle Reports
1 7 (14.00%) Hadoop
2 1 (2.00%) Oracle Database
2 1 (2.00%) MS Access
2 1 (2.00%) Data Warehouse
General
1 22 (44.00%) Telecoms
2 17 (34.00%) Finance
3 9 (18.00%) Banking
4 4 (8.00%) Retail
5 2 (4.00%) Back Office
6 1 (2.00%) Pharmaceutical
6 1 (2.00%) Marketing
6 1 (2.00%) Mandarin Language
6 1 (2.00%) French Language
6 1 (2.00%) German Language
6 1 (2.00%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (4.00%) Application Packaging
Miscellaneous
1 5 (10.00%) Analytical Skills
2 2 (4.00%) Fat Client
2 2 (4.00%) Thin Client
2 2 (4.00%) Smartcard
2 2 (4.00%) Blackberry
2 2 (4.00%) PKI
3 1 (2.00%) Statistics
3 1 (2.00%) CMDB
3 1 (2.00%) PMI
3 1 (2.00%) Performance Metrics
Operating Systems
1 4 (8.00%) Windows
2 2 (4.00%) Linux
3 1 (2.00%) UNIX
Processes & Methodologies
1 27 (54.00%) ITIL
2 25 (50.00%) Service Management
2 25 (50.00%) Service Delivery
3 13 (26.00%) Change Management
3 13 (26.00%) Problem Management
4 7 (14.00%) Change Control
4 7 (14.00%) Database Security
4 7 (14.00%) Operations Management
5 6 (12.00%) Fault Management
6 5 (10.00%) Project Management
7 3 (6.00%) Incident Management
7 3 (6.00%) PRINCE2
7 3 (6.00%) E-Commerce
7 3 (6.00%) Disaster Recovery
7 3 (6.00%) Line Management
8 2 (4.00%) Release Management
8 2 (4.00%) Root Cause Analysis
8 2 (4.00%) ITIL V3
8 2 (4.00%) Continuous Improvement
9 1 (2.00%) Business Transformation
Programming Languages
1 2 (4.00%) SQL
Qualifications
1 5 (10.00%) ITIL Certification
2 2 (4.00%) Security Cleared
3 1 (2.00%) PMI Certification
3 1 (2.00%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 17 (34.00%) SLA
2 1 (2.00%) QA
System Software
1 1 (2.00%) XenDesktop
Systems Management
1 2 (4.00%) SCCM
1 2 (4.00%) SCOM
Vendors
1 8 (16.00%) Oracle
2 7 (14.00%) Sybase
2 7 (14.00%) Teradata
2 7 (14.00%) RainStor
3 4 (8.00%) Microsoft
4 3 (6.00%) Citrix