The table below looks at the statistics for Problem Management skills in IT jobs advertised for the Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Problem Management
Rank 76 83 65
Rank change year-on-year
+7 -18
Permanent jobs citing Problem Management 23 17 22
As % of all permanent IT jobs located in Wales 1.76% 1.28% 2.19%
As % of the Processes & Methodologies category 2.42% 1.72% 3.10%
Number of salaries quoted 13 14 14
Average salary £35,000 £35,000 £36,750
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £23,928 £32,500 £22,250
10% offered a salary of more than £51,000 £40,000 £38,000
UK excluding London average salary £40,000 £38,500 £37,500
% change year-on-year
+3.89% +2.66%
Problem Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
951 989 709
As % of all permanent IT jobs located in Wales 72.60% 74.70% 70.62%
Number of salaries quoted 834 884 640
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £27,500 £27,500 £25,625
10% offered a salary of more than £52,500 £47,500 £52,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Problem Management
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of permanent IT jobs citing Problem Management across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in Wales

Problem Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the Wales region.

Problem Management Salary Trend in Wales

Problem Management
Salary Histogram in Wales

This chart provides a salary histogram for IT jobs citing Problem Management across the Wales region over the 3 months to 22 August 2014.

Problem Management Salary Histogram in Wales

Problem Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the Wales region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -2 17 £35,000 -
West Wales - 6 - -
Problem Management
UK

Problem Management
Top 30 Related IT Skills in Wales

For the 6 months to 22 August 2014, IT jobs across the Wales region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 20 (58.82%) ITIL
2 11 (32.35%) Microsoft
3 10 (29.41%) Service Management
3 10 (29.41%) Windows
4 9 (26.47%) UNIX
4 9 (26.47%) Change Management
4 9 (26.47%) Security Cleared
5 8 (23.53%) VMware
5 8 (23.53%) SQL
5 8 (23.53%) MS Excel
6 7 (20.59%) MS Exchange
6 7 (20.59%) Service Delivery
6 7 (20.59%) Finance
7 6 (17.65%) Retail
7 6 (17.65%) Incident Management
7 6 (17.65%) Telecoms
7 6 (17.65%) Fujitsu
7 6 (17.65%) ITIL V3
7 6 (17.65%) Mainframe
7 6 (17.65%) Cisco
8 5 (14.71%) TCP/IP
8 5 (14.71%) IIS
8 5 (14.71%) CSS
8 5 (14.71%) Microsoft Certification
8 5 (14.71%) Active Directory
8 5 (14.71%) SAN
8 5 (14.71%) NAS
8 5 (14.71%) Welsh Language
8 5 (14.71%) Exchange Server 2007
8 5 (14.71%) Cisco IOS

Problem Management
Top Related IT Skills in Wales by Category

For the 6 months to 22 August 2014, IT jobs across the Wales region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.59%) MS Exchange
2 5 (14.71%) IIS
2 5 (14.71%) Exchange Server 2007
3 1 (2.94%) Apache
3 1 (2.94%) Tomcat
3 1 (2.94%) SAS
3 1 (2.94%) WebSphere
Applications
1 8 (23.53%) MS Excel
2 3 (8.82%) MS Office
Communications & Networking
1 5 (14.71%) TCP/IP
1 5 (14.71%) SAN
1 5 (14.71%) NAS
1 5 (14.71%) Cisco IOS
1 5 (14.71%) Cisco PIX
2 3 (8.82%) Firewall
3 2 (5.88%) LAN
3 2 (5.88%) WAN
3 2 (5.88%) MPLS
4 1 (2.94%) DHCP
4 1 (2.94%) Ethernet
4 1 (2.94%) VPN
4 1 (2.94%) DNS
4 1 (2.94%) SSL
4 1 (2.94%) Wi-Fi
4 1 (2.94%) Cisco ASA
4 1 (2.94%) Cisco Nexus
Database & Business Intelligence
1 3 (8.82%) Relational Database
Development Applications
1 3 (8.82%) PowerBuilder
1 3 (8.82%) ClearQuest
1 3 (8.82%) ClearCase
2 1 (2.94%) VSS/SourceSafe
General
1 7 (20.59%) Finance
2 6 (17.65%) Retail
2 6 (17.65%) Telecoms
3 5 (14.71%) Welsh Language
4 3 (8.82%) Billing
5 1 (2.94%) Manufacturing
Job Titles
1 12 (35.29%) Analyst
2 7 (20.59%) Service Manager
3 6 (17.65%) 2nd Line Support
3 6 (17.65%) 2nd Line Support Analyst
3 6 (17.65%) Support Analyst
4 5 (14.71%) Services Delivery Manager
4 5 (14.71%) Delivery Manager
5 4 (11.76%) Support Engineer
6 3 (8.82%) 3rd Line Support
6 3 (8.82%) Developer
6 3 (8.82%) Technical Analyst
6 3 (8.82%) Desktop Analyst
6 3 (8.82%) Problem Manager
6 3 (8.82%) Technical Services Analyst
7 2 (5.88%) 3rd Line Support Specialist
7 2 (5.88%) Problem Analyst
7 2 (5.88%) Infrastructure Support Engineer
7 2 (5.88%) Service Support Manager
7 2 (5.88%) Support Manager
7 2 (5.88%) C++ Developer
Libraries, Frameworks & Software Standards
1 5 (14.71%) CSS
2 3 (8.82%) Web Services
2 3 (8.82%) XML
Miscellaneous
1 6 (17.65%) Mainframe
2 5 (14.71%) Clustering
3 3 (8.82%) N-Tier
4 2 (5.88%) Life Science
Operating Systems
1 10 (29.41%) Windows
2 9 (26.47%) UNIX
3 1 (2.94%) Linux
3 1 (2.94%) i5/OS
Processes & Methodologies
1 20 (58.82%) ITIL
2 10 (29.41%) Service Management
3 9 (26.47%) Change Management
4 7 (20.59%) Service Delivery
5 6 (17.65%) Incident Management
5 6 (17.65%) ITIL V3
6 4 (11.76%) Workflow
6 4 (11.76%) ITSM
7 3 (8.82%) UML
8 2 (5.88%) Service Desk Management
8 2 (5.88%) Six Sigma
9 1 (2.94%) Change Control
9 1 (2.94%) Root Cause Analysis
9 1 (2.94%) Email Management
Programming Languages
1 8 (23.53%) SQL
2 3 (8.82%) C++
2 3 (8.82%) Java
2 3 (8.82%) JavaScript
Qualifications
1 9 (26.47%) Security Cleared
2 5 (14.71%) Microsoft Certification
3 3 (8.82%) ITIL Certification
3 3 (8.82%) SC Cleared
3 3 (8.82%) Degree
4 2 (5.88%) MCSE
4 2 (5.88%) MCP
4 2 (5.88%) SAP Certification
5 1 (2.94%) CCNA
5 1 (2.94%) Cisco Certification
Quality Assurance & Compliance
1 3 (8.82%) SLA
2 2 (5.88%) ISO/IEC 27001
2 2 (5.88%) ISO 9001
System Software
1 5 (14.71%) Active Directory
1 5 (14.71%) VMware ESX
2 1 (2.94%) VMware Infrastructure
Systems Management
1 1 (2.94%) Tivoli
1 1 (2.94%) WhatsUp Gold
Vendors
1 11 (32.35%) Microsoft
2 8 (23.53%) VMware
3 6 (17.65%) Fujitsu
3 6 (17.65%) Cisco
4 2 (5.88%) SAP
4 2 (5.88%) Avaya
4 2 (5.88%) HP
4 2 (5.88%) Intel
5 1 (2.94%) Juniper
5 1 (2.94%) CheckPoint
5 1 (2.94%) JBoss
5 1 (2.94%) TOWER Software