The statistics below represent IT jobs advertised across the UK that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 May 2016 with a comparison to same period over 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 86 96 99
Rank change year-on-year
+10 +3
Permanent jobs requiring a Support Analyst 3257 3476 3486
As % of all permanent IT jobs located in the UK 3.15% 3.10% 2.91%
As % of the Job Titles category 3.28% 3.21% 3.02%
Number of salaries quoted 2765 3038 3034
Median salary £32,000 £31,500 £32,500
Median salary % change year-on-year
+1.58% -3.07%
90% offered a salary of more than £22,000 £21,500 £21,500
10% offered a salary of more than £52,500 £55,000 £52,500
UK excluding London median salary £27,500 £27,500 £27,500

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99394 108225 115334
As % of all permanent IT jobs located in the UK 96.25% 96.46% 96.42%
Number of salaries quoted 83478 88313 93538
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the UK

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst within the UK.

Support Analyst Salary Trend in the UK

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst over the 3 months to 1 May 2016 within the UK.

Support Analyst Salary Histogram in the UK

Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the UK over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 3079 £32,500 +3.17% 275
London -21 1315 £37,500 - 96
South East +19 704 £30,000 +13.20% 65
City of London -15 255 £42,500 - 20
East of England -3 228 £28,000 -6.66% 18
Yorkshire +32 220 £25,000 -6.54% 25
West Midlands +19 173 £27,500 +10.00% 19
Surrey +4 170 £28,000 +5.66% 10
South West -6 167 £26,597 +0.36% 26
North West +49 160 £26,500 +3.92% 14
West Yorkshire +19 138 £24,550 -10.72% 16
Berkshire +56 136 £32,500 +12.06% 10
East Midlands +27 133 £30,000 +9.09% 9
Hampshire -1 113 £32,500 +27.45% 16
Leeds +22 107 £25,000 -9.09% 9
Manchester +36 89 £30,000 +15.38% 10
Hertfordshire -14 77 £27,500 -14.06% 5
Birmingham +30 72 £27,500 +22.22% 1
Scotland +3 69 £30,000 +12.14% 10
West Sussex 0 66 £34,000 +21.42% 4
Oxfordshire -1 60 £31,000 +24.00% 7
Kent -6 56 £26,000 +4.00% 3
Northamptonshire +15 53 £32,500 +32.65% 5
East Sussex +20 52 £25,000 - 5
Wiltshire -4 52 £31,000 -6.76% 2
Northampton +22 51 £32,500 +38.29% 4
Reading +26 49 £37,500 +36.36% 2
Essex +8 48 £29,500 +5.35% 2
Bristol -15 44 £26,000 -13.33% 12
Buckinghamshire +7 42 £28,500 -1.72% 6

Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 1 May 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Analyst in the job title.

1 2915 (45.97%) Windows
2 2258 (35.61%) SQL
3 2155 (33.99%) Microsoft
4 1732 (27.31%) Active Directory
5 1700 (26.81%) ITIL
6 1463 (23.07%) Finance
7 1227 (19.35%) MS Office
8 1203 (18.97%) Windows Server
9 1181 (18.62%) MS Excel
10 1160 (18.29%) SQL Server
11 946 (14.92%) Windows 7
12 928 (14.63%) Oracle
13 772 (12.17%) Windows Server 2008
14 764 (12.05%) VMware
15 748 (11.80%) Degree
16 728 (11.48%) Linux
17 713 (11.24%) Unix
18 696 (10.98%) Citrix
19 675 (10.65%) SLA
20 670 (10.57%) MS Exchange
21 601 (9.48%) Windows Server 2012
22 557 (8.78%) .NET
23 518 (8.17%) Cisco
24 512 (8.07%) Analytical Skills
25 456 (7.19%) Java
26 448 (7.07%) Firewall
27 425 (6.70%) IIS
28 421 (6.64%) Microsoft Certification
29 418 (6.59%) VMware Infrastructure
30 398 (6.28%) TCP/IP

Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 670 (10.57%) MS Exchange
2 425 (6.70%) IIS
3 389 (6.13%) SharePoint
4 258 (4.07%) Exchange Server 2010
5 201 (3.17%) Tomcat
6 186 (2.93%) Apache
7 179 (2.82%) Exchange Server 2013
8 130 (2.05%) WebSphere
9 114 (1.80%) JBoss
10 112 (1.77%) Blackberry Enterprise Server
10 112 (1.77%) Exchange Server 2007
11 102 (1.61%) Skype for Business
12 80 (1.26%) WebLogic
13 75 (1.18%) BizTalk Server
14 57 (0.90%) CMS
15 47 (0.74%) Exchange Server 2003
15 47 (0.74%) SharePoint 2010
16 40 (0.63%) Exchange Server 2000
17 39 (0.62%) Confluence
18 35 (0.55%) SharePoint 2013
Applications
1 1227 (19.35%) MS Office
2 1181 (18.62%) MS Excel
3 131 (2.07%) MS PowerPoint
4 45 (0.71%) MS Visio
5 34 (0.54%) MS Project
6 28 (0.44%) Spreadsheet
7 14 (0.22%) Acrobat
8 11 (0.17%) Adobe Creative Suite
9 6 (0.095%) AutoCAD
10 4 (0.063%) InfoPath
11 3 (0.047%) MicroStation
11 3 (0.047%) ProjectWise
11 3 (0.047%) Revit
12 2 (0.032%) QuarkXPress
12 2 (0.032%) SOLIDWORKS
13 1 (0.016%) Photoshop
Business Applications
1 125 (1.97%) Dynamics CRM
2 72 (1.14%) Oracle EBS
3 58 (0.91%) Oracle EBS R12
4 56 (0.88%) thinkFolio
5 55 (0.87%) Oracle Financials
6 48 (0.76%) Oracle Applications
7 39 (0.62%) SAP CO
7 39 (0.62%) SAP FI
7 39 (0.62%) SAP FI/CO
8 34 (0.54%) Markit EDM
9 33 (0.52%) Dynamics AX
10 31 (0.49%) Oracle Retail
11 28 (0.44%) Oracle HRMS
11 28 (0.44%) Oracle iRecruitment
12 26 (0.41%) Dynamics NAV
13 24 (0.38%) Oracle Payroll
13 24 (0.38%) Unit4 Business World
14 20 (0.32%) Oracle Receivables
14 20 (0.32%) Salerio
15 19 (0.30%) Oracle Payables
Cloud Services
1 349 (5.50%) Office 365
2 148 (2.33%) Amazon AWS
3 123 (1.94%) SaaS
4 64 (1.01%) Microsoft Azure
5 38 (0.60%) Google Apps
6 24 (0.38%) IaaS
7 22 (0.35%) SuccessFactors
8 21 (0.33%) Cloud Computing
9 20 (0.32%) Amazon EC2
10 16 (0.25%) Mimecast
10 16 (0.25%) Virtual Private Cloud
11 14 (0.22%) Joyent
12 6 (0.095%) Dropbox
13 5 (0.079%) Adobe Creative Cloud
14 4 (0.063%) PaaS
15 3 (0.047%) Amazon CloudWatch
15 3 (0.047%) Amazon ELB
15 3 (0.047%) Amazon S3
15 3 (0.047%) Amazon SQS
15 3 (0.047%) IBM SmartCloud
Communications & Networking
1 448 (7.07%) Firewall
2 398 (6.28%) TCP/IP
3 337 (5.31%) DNS
4 320 (5.05%) LAN
5 272 (4.29%) VPN
5 272 (4.29%) WAN
6 241 (3.80%) SAN
7 233 (3.67%) DHCP
8 179 (2.82%) VoIP
9 154 (2.43%) Internet
10 90 (1.42%) Wireless
11 68 (1.07%) NAS
11 68 (1.07%) SSL
12 64 (1.01%) VLAN
13 61 (0.96%) Remote Desktop
14 58 (0.91%) HTTP
15 48 (0.76%) Wi-Fi
16 46 (0.73%) Intranet
16 46 (0.73%) iSCSI
17 41 (0.65%) LDAP
Database & Business Intelligence
1 1160 (18.29%) SQL Server
2 201 (3.17%) SQL Server 2008
3 194 (3.06%) SQL Server Reporting Services
4 191 (3.01%) MySQL
5 167 (2.63%) Relational Database
6 134 (2.11%) SQL Server Integration Services
7 129 (2.03%) Oracle Database
8 112 (1.77%) BusinessObjects
9 94 (1.48%) SQL Server 2012
10 88 (1.39%) Data Warehouse
11 84 (1.32%) SQL Server 2005
12 69 (1.09%) Oracle Reports
13 59 (0.93%) RDBMS
14 55 (0.87%) Crystal Reports
15 46 (0.73%) SQL Server Analysis Services
16 44 (0.69%) Oracle Database 11g
17 39 (0.62%) Oracle BI EE
18 37 (0.58%) MS Access
19 24 (0.38%) Oracle Database 12c
20 23 (0.36%) SAP BW
Development Applications
1 125 (1.97%) JIRA
2 43 (0.68%) Visual Studio
3 40 (0.63%) Toad
4 37 (0.58%) Subversion
5 34 (0.54%) Team Foundation Server
6 30 (0.47%) SQL Server Management Studio (SSMS)
7 23 (0.36%) Git (software)
8 19 (0.30%) PowerBuilder
9 16 (0.25%) Firebug
10 15 (0.24%) Jenkins
11 13 (0.21%) Eclipse
12 11 (0.17%) Oracle Forms
13 10 (0.16%) Visual Studio Team System
14 8 (0.13%) MSI
15 6 (0.095%) VisualVM
16 5 (0.079%) Ant
17 4 (0.063%) InstallShield
17 4 (0.063%) Maven
17 4 (0.063%) TeamCity
17 4 (0.063%) VSS/SourceSafe
General
1 1463 (23.07%) Finance
2 294 (4.64%) Banking
3 290 (4.57%) Retail
4 274 (4.32%) Front Office
5 249 (3.93%) Law
6 205 (3.23%) Legal
7 148 (2.33%) Telecoms
8 120 (1.89%) Manufacturing
9 118 (1.86%) Back Office
10 93 (1.47%) Investment Banking
11 86 (1.36%) Advertising
12 79 (1.25%) German Language
13 78 (1.23%) Financial Institution
14 66 (1.04%) Marketing
15 56 (0.88%) Billing
16 50 (0.79%) French Language
17 48 (0.76%) Pharmaceutical
18 42 (0.66%) Publishing
19 33 (0.52%) Local Government
20 25 (0.39%) Games
Libraries, Frameworks & Software Standards
1 557 (8.78%) .NET
2 300 (4.73%) HTML
3 267 (4.21%) XML
4 199 (3.14%) CSS
5 185 (2.92%) ASP.NET
6 175 (2.76%) Web Services
7 145 (2.29%) FIX Protocol
8 92 (1.45%) Middleware
9 60 (0.95%) LAMP
10 44 (0.69%) J2EE
11 42 (0.66%) WebSphere MQ
12 38 (0.60%) ASP.NET MVC
12 38 (0.60%) WCF
13 37 (0.58%) Spring
14 32 (0.50%) Software Packaging
15 30 (0.47%) EDI
16 26 (0.41%) .NET Framework
16 26 (0.41%) ASP.NET MVC 4
16 26 (0.41%) HTML5
17 24 (0.38%) ASP.NET Web Forms
Miscellaneous
1 512 (8.07%) Analytical Skills
2 259 (4.08%) Blackberry
3 231 (3.64%) Computer Science
4 194 (3.06%) Management Information System
5 159 (2.51%) Hedge funds
6 141 (2.22%) Derivative
6 141 (2.22%) Foreign Exchange (FX)
7 116 (1.83%) Equities
8 108 (1.70%) Data Centre
9 107 (1.69%) Fixed Income
10 104 (1.64%) Enterprise Software
11 102 (1.61%) Mathematics
12 97 (1.53%) iPhone
13 92 (1.45%) iPad
14 86 (1.36%) Driving Licence
15 82 (1.29%) Client/Server
16 75 (1.18%) Video Conferencing
17 68 (1.07%) Clustering
18 61 (0.96%) AS400
19 58 (0.91%) Replication
Operating Systems
1 2915 (45.97%) Windows
2 1203 (18.97%) Windows Server
3 946 (14.92%) Windows 7
4 772 (12.17%) Windows Server 2008
5 728 (11.48%) Linux
6 713 (11.24%) Unix
7 601 (9.48%) Windows Server 2012
8 362 (5.71%) Windows 8
9 336 (5.30%) Windows Server 2003
10 313 (4.94%) Windows XP
11 166 (2.62%) Android
12 133 (2.10%) Windows 10
13 118 (1.86%) Apple iOS
14 80 (1.26%) Red Hat Enterprise Linux
15 72 (1.14%) Solaris
16 64 (1.01%) Windows 2000 Server
17 63 (0.99%) Mac OS X
18 56 (0.88%) AIX
19 38 (0.60%) CentOS
20 25 (0.39%) Mac OS
Processes & Methodologies
1 1700 (26.81%) ITIL
2 334 (5.27%) CRM
3 326 (5.14%) Service Management
4 311 (4.90%) Service Delivery
5 307 (4.84%) Problem Management
6 286 (4.51%) Incident Management
7 253 (3.99%) Change Management
8 251 (3.96%) ERP
9 247 (3.90%) Disaster Recovery
10 246 (3.88%) Project Management
11 219 (3.45%) Root Cause Analysis
12 188 (2.96%) Asset Management
13 178 (2.81%) Business Intelligence
14 171 (2.70%) Time Management
15 160 (2.52%) Mentoring
16 150 (2.37%) ITIL V3
17 149 (2.35%) Agile Software Development
18 139 (2.19%) Investment Management
19 135 (2.13%) E-Commerce
20 133 (2.10%) ITSM
Programming Languages
1 2258 (35.61%) SQL
2 456 (7.19%) Java
3 312 (4.92%) PowerShell
4 306 (4.83%) C#
5 272 (4.29%) JavaScript
6 218 (3.44%) Perl
7 192 (3.03%) PL/SQL
8 153 (2.41%) T-SQL
9 144 (2.27%) VB
10 134 (2.11%) Shell Script
11 125 (1.97%) Python
12 121 (1.91%) VBA
13 98 (1.55%) Bash Shell
14 96 (1.51%) VB.NET
15 78 (1.23%) VBScript
16 75 (1.18%) C
17 71 (1.12%) PHP
18 59 (0.93%) C++
19 38 (0.60%) Ruby
20 25 (0.39%) RPG
Qualifications
1 748 (11.80%) Degree
2 421 (6.64%) Microsoft Certification
3 229 (3.61%) MCSE
4 189 (2.98%) ITIL Certification
5 188 (2.96%) Cisco Certification
6 187 (2.95%) Security Cleared
7 186 (2.93%) MCP
8 159 (2.51%) CCNA
9 146 (2.30%) SC Cleared
10 135 (2.13%) MCSA
11 93 (1.47%) ITIL Foundation Certificate
12 85 (1.34%) MCITP
13 72 (1.14%) MCDST
14 48 (0.76%) CCNP
14 48 (0.76%) VMware Certified Professional (VCP)
15 45 (0.71%) MOS
16 32 (0.50%) A+ Certification
17 30 (0.47%) MCTS
18 25 (0.39%) Citrix Certification
19 24 (0.38%) HND
Quality Assurance & Compliance
1 675 (10.65%) SLA
2 138 (2.18%) QA
3 42 (0.66%) ISO/IEC 27001
4 28 (0.44%) Data Quality
5 10 (0.16%) ISO 9001
5 10 (0.16%) Sarbanes-Oxley
6 9 (0.14%) ISO/IEC 20000
6 9 (0.14%) PCI DSS
7 6 (0.095%) ISO22301
8 4 (0.063%) COBIT
9 2 (0.032%) GxP
9 2 (0.032%) ISO 14001
9 2 (0.032%) PMBOK
10 1 (0.016%) Dodd-Frank
10 1 (0.016%) ISO15022
10 1 (0.016%) ISO20022
10 1 (0.016%) SEPA
System Software
1 1732 (27.31%) Active Directory
2 418 (6.59%) VMware Infrastructure
3 217 (3.42%) Hyper-V
4 200 (3.15%) XenApp
5 111 (1.75%) vSphere
6 69 (1.09%) XenDesktop
7 64 (1.01%) VMware ESX
8 45 (0.71%) VMware ESXi
9 39 (0.62%) Terminal Services
10 38 (0.60%) VMware Workstation
11 35 (0.55%) Terminal Server
12 33 (0.52%) Oracle RAC
12 33 (0.52%) XenServer
13 19 (0.30%) Microsoft App-V
14 17 (0.27%) Tivoli Workload Scheduler
15 16 (0.25%) Microsoft Virtual Server
16 15 (0.24%) Samba
17 13 (0.21%) IMail Server
18 11 (0.17%) Citrix Presentation Server
19 7 (0.11%) Squid
Systems Management
1 277 (4.37%) SCCM
2 88 (1.39%) Puppet
3 71 (1.12%) SCOM
4 65 (1.03%) Backup Exec
5 63 (0.99%) Control-M
6 57 (0.90%) Nagios
7 52 (0.82%) WSUS
8 36 (0.57%) ITRS Geneos
9 32 (0.50%) OpenAM
10 30 (0.47%) OpenView
11 25 (0.39%) Norton AntiVirus
12 20 (0.32%) CA Wily
12 20 (0.32%) logstash
12 20 (0.32%) Tivoli
13 18 (0.28%) Cisco CUCM
14 14 (0.22%) DameWare
14 14 (0.22%) DatAdvantage
15 12 (0.19%) Systems Management Server (SMS)
16 9 (0.14%) WMI
17 8 (0.13%) NetBackup
Vendors
1 2155 (33.99%) Microsoft
2 928 (14.63%) Oracle
3 764 (12.05%) VMware
4 696 (10.98%) Citrix
5 518 (8.17%) Cisco
6 296 (4.67%) HP
7 264 (4.16%) IBM
8 181 (2.85%) SAP
9 138 (2.18%) Bloomberg
10 131 (2.07%) iManage
11 126 (1.99%) Apple
12 114 (1.80%) Avaya
13 101 (1.59%) Red Hat
14 100 (1.58%) Remedy
15 98 (1.55%) Sybase
16 87 (1.37%) Sun
17 74 (1.17%) Symantec
18 73 (1.15%) Dell
19 70 (1.10%) Salesforce.com
20 69 (1.09%) Juniper
Kingston Upon Thames, Surrey
First Point
Salary: £40000.00 - £50000.00 per annum + Bonus + Benefits
Posted: 4 hours ago
Fairford, Gloucestershire
Understanding Recruitment
Salary: £22000.00 - £30000.00 per annum + Excellent Benefits
Posted: 10 hours ago
Northallerton, Yorkshire
North Yorkshire County Council
Posted: 18 hours ago
City, London
Harrington Starr
Salary: £30000 - £45000 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
AWD Recruitment
Salary: up to £32,000 per annum
Posted: 2 days ago
West Sussex
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 2 days ago
London
Hays Finance Technology
Salary: £25000.00 - £35000.00 per annum
Posted: 2 days ago
City, London
Hays Finance Technology
Salary: £65000.00 - £75000.00 per annum + bonus
Posted: 2 days ago
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £25000 - £45000 per annum + Benefits
Posted: 2 days ago
South East London
Dunsdon Rose
Salary: From £25,000 to £32,000 per annum Bonus + Benefits Package
Posted: 2 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £34000 - £37000 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: 2 days ago
Glasgow, Lanarkshire
Ashdown IT
Salary: £26000 - £30000 per annum + car + fuel card
Posted: 2 days ago
West London
Vadis People
Salary: circa £50,000-£60,000pa
Posted: 2 days ago
Greater Manchester
Foresight Recruitment Solutions Ltd
Salary: From £28,000 to £35,000 per annum
Posted: 2 days ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: From £33,000 to £35,000 per annum Plus Bonus and Benefits
Posted: 2 days ago
Bristol, Avon
Emponics Ltd
Salary: £18000 - £25000 per annum + benefits
Posted: 2 days ago
City, London
Affinity Recruitment Ltd
Salary: From £28,000 to £32,000 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Oscar
Salary: £26000 - £30000 per annum + Benefits
Posted: 2 days ago
Bedford, Bedfordshire
Complete Tech Limited
Salary: Up to £25,000 per annum + Bonus + Benefits
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: From £20,000 to £30,000 per annum
Posted: 2 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £38,000 per annum
Posted: 2 days ago
Orpington, Kent
ARC IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum + Benefits + Training Scheme
Posted: 2 days ago
Bradford, West Yorkshire
Integrity IT Solutions
Salary: Unspecified Up to £23k+Benefits
Posted: 2 days ago
Bury St. Edmunds, Suffolk
Capita Resourcing - IT Resourcing
Salary: £24000 - £28000 per annum + Benefits
Posted: 2 days ago
Sheffield, South Yorkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 2 days ago