The statistics below represent IT jobs advertised across the UK that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 86 89 88
Rank change year-on-year
+3 -1
Permanent jobs requiring a Support Analyst 3014 3546 3779
As % of all permanent IT jobs located in the UK 3.08% 3.22% 3.24%
As % of the Job Titles category 3.19% 3.34% 3.36%
Number of salaries quoted 2642 3070 3362
Median salary £31,000 £32,500 £30,000
Median salary % change year-on-year
-4.61% +8.33%
90% offered a salary of more than £21,500 £22,000 £21,500
10% offered a salary of more than £50,000 £60,000 £50,000
UK excluding London median salary £28,000 £27,500 £27,000
% change year-on-year
+1.81% +1.85%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94503 106017 112388
As % of all permanent IT jobs located in the UK 96.44% 96.30% 96.47%
Number of salaries quoted 79488 87462 91612
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the UK

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst within the UK.

Support Analyst Salary Trend in the UK

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst over the 3 months to 27 July 2016 within the UK.

Support Analyst Salary Histogram in the UK

Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the UK over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 2849 £31,000 -6.06% 264
London -20 1144 £37,000 -12.94% 91
South East +1 609 £28,000 -1.75% 66
Yorkshire +38 265 £27,500 - 22
East of England 0 245 £30,000 +6.19% 22
City of London -22 219 £43,750 -2.77% 36
West Yorkshire +58 176 £27,500 +5.76% 18
West Midlands +13 170 £28,500 -3.38% 9
South West -11 146 £27,500 - 15
North West +10 144 £27,500 +1.85% 24
Surrey -1 135 £30,000 +3.44% 15
Leeds +62 127 £27,500 +1.85% 13
East Midlands +12 124 £32,500 +38.29% 12
Berkshire -9 106 £32,000 +9.40% 11
Hertfordshire -4 94 £28,000 -6.66% 10
Hampshire -30 82 £30,000 +20.00% 12
West Sussex +4 81 £35,000 -10.25% 4
Manchester +23 78 £29,750 +8.18% 14
Birmingham +9 75 £32,000 -13.51% 2
Essex -3 69 £35,500 +1.42% 4
Oxfordshire -16 56 £28,000 +7.69% 13
East Sussex +12 52 £25,000 -9.09% 2
Buckinghamshire +6 52 £21,500 -30.08% 6
North Yorkshire +23 51 £27,000 +8.00%
Brighton +16 51 £25,000 - 2
Scotland +2 51 £27,500 +10.00% 8
Leicestershire +34 47 £40,500 +20.89% 2
Bristol +26 47 £27,500 +7.84% 6
Bedfordshire +26 37 £35,000 +27.27% 3
Wales -21 34 £24,500 -8.41% 4

Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 27 July 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Analyst in the job title.

1 2867 (45.60%) Windows
2 2252 (35.82%) SQL
3 2124 (33.78%) Microsoft
4 1830 (29.11%) Active Directory
5 1635 (26.01%) ITIL
6 1359 (21.62%) Finance
7 1244 (19.79%) MS Office
8 1219 (19.39%) MS Excel
9 1194 (18.99%) Windows Server
10 1141 (18.15%) SQL Server
11 955 (15.19%) Windows 7
12 764 (12.15%) Oracle
13 722 (11.48%) VMware
14 691 (10.99%) Windows Server 2008
15 690 (10.98%) Linux
16 663 (10.55%) Degree
17 648 (10.31%) Citrix
18 614 (9.77%) Unix
19 606 (9.64%) SLA
20 604 (9.61%) MS Exchange
21 545 (8.67%) Windows Server 2012
22 541 (8.61%) .NET
23 505 (8.03%) Cisco
24 465 (7.40%) Analytical Skills
25 441 (7.01%) Firewall
26 439 (6.98%) SharePoint
27 409 (6.51%) IIS
28 408 (6.49%) Java
29 404 (6.43%) CRM
30 389 (6.19%) Office 365

Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 604 (9.61%) MS Exchange
2 439 (6.98%) SharePoint
3 409 (6.51%) IIS
4 209 (3.32%) Exchange Server 2010
5 182 (2.89%) Apache
6 166 (2.64%) Tomcat
7 146 (2.32%) WebSphere
8 139 (2.21%) Exchange Server 2013
9 103 (1.64%) Blackberry Enterprise Server
10 98 (1.56%) Skype for Business
11 93 (1.48%) JBoss
12 91 (1.45%) BizTalk Server
13 79 (1.26%) Exchange Server 2007
14 76 (1.21%) WebLogic
15 56 (0.89%) CMS
16 51 (0.81%) Confluence
17 44 (0.70%) SharePoint 2013
18 43 (0.68%) Exchange Server 2003
19 41 (0.65%) Oracle HTTP Server
20 30 (0.48%) IBM Notes
Applications
1 1244 (19.79%) MS Office
2 1219 (19.39%) MS Excel
3 157 (2.50%) MS PowerPoint
4 64 (1.02%) MS Visio
5 26 (0.41%) Spreadsheet
6 25 (0.40%) MS Project
7 20 (0.32%) Acrobat
8 13 (0.21%) Adobe Creative Suite
9 5 (0.080%) AutoCAD
10 4 (0.064%) Photoshop
11 2 (0.032%) Adobe Illustrator
11 2 (0.032%) SketchUp
12 1 (0.016%) SPSS
Business Applications
1 163 (2.59%) Dynamics CRM
2 73 (1.16%) Oracle EBS
3 57 (0.91%) Markit EDM
3 57 (0.91%) Oracle EBS R12
4 52 (0.83%) SAP CO
4 52 (0.83%) SAP FI
4 52 (0.83%) SAP FI/CO
5 50 (0.80%) thinkFolio
6 48 (0.76%) Dynamics AX
6 48 (0.76%) Oracle Applications
7 35 (0.56%) Oracle Financials
8 34 (0.54%) Remedy ITSM
9 31 (0.49%) LatentZero
10 29 (0.46%) Oracle iRecruitment
11 27 (0.43%) Dynamics NAV
11 27 (0.43%) Maximo
12 26 (0.41%) Unit4 Business World
13 24 (0.38%) Oracle HRMS
14 23 (0.37%) Oracle Payroll
14 23 (0.37%) Salesforce.com CRM
Cloud Services
1 389 (6.19%) Office 365
2 143 (2.27%) Amazon AWS
3 141 (2.24%) SaaS
4 77 (1.22%) Microsoft Azure
5 34 (0.54%) Google Apps
6 25 (0.40%) Cloud Computing
6 25 (0.40%) SuccessFactors
7 8 (0.13%) IaaS
7 8 (0.13%) Mimecast
8 7 (0.11%) Virtual Private Cloud
9 6 (0.095%) Amazon EC2
9 6 (0.095%) Dropbox
10 5 (0.080%) Azure Active Directory
10 5 (0.080%) PaaS
11 4 (0.064%) OneDrive
12 3 (0.048%) Google Analytics
12 3 (0.048%) IBM SmartCloud
12 3 (0.048%) iTunes
13 2 (0.032%) Adobe Analytics
13 2 (0.032%) Joyent
Communications & Networking
1 441 (7.01%) Firewall
2 371 (5.90%) TCP/IP
3 346 (5.50%) LAN
4 333 (5.30%) DNS
5 319 (5.07%) WAN
6 249 (3.96%) DHCP
7 229 (3.64%) SAN
8 227 (3.61%) VPN
9 222 (3.53%) VoIP
10 143 (2.27%) Internet
11 113 (1.80%) Wireless
12 88 (1.40%) HTTP
13 73 (1.16%) Intranet
14 72 (1.15%) NAS
15 64 (1.02%) Wi-Fi
16 58 (0.92%) Cisco ASA
17 55 (0.87%) VLAN
18 51 (0.81%) Remote Desktop
19 46 (0.73%) IP Telephony
19 46 (0.73%) LDAP
Database & Business Intelligence
1 1141 (18.15%) SQL Server
2 240 (3.82%) SQL Server Reporting Services
3 236 (3.75%) SQL Server 2008
4 167 (2.66%) SQL Server Integration Services
5 163 (2.59%) MySQL
6 160 (2.54%) Relational Database
7 114 (1.81%) SQL Server 2012
8 107 (1.70%) Oracle Database
9 102 (1.62%) BusinessObjects
10 93 (1.48%) Data Warehouse
11 84 (1.34%) SQL Server 2005
12 75 (1.19%) RDBMS
13 59 (0.94%) SQL Server Analysis Services
14 58 (0.92%) Crystal Reports
15 44 (0.70%) Oracle Reports
16 35 (0.56%) Oracle BI EE
17 33 (0.52%) MS Access
17 33 (0.52%) Oracle Database 11g
18 32 (0.51%) Oracle Database 12c
19 27 (0.43%) SQL Server 2014
Development Applications
1 107 (1.70%) JIRA
2 52 (0.83%) Subversion
3 41 (0.65%) Toad
3 41 (0.65%) Visual Studio
4 26 (0.41%) Team Foundation Server
5 20 (0.32%) Oracle Forms
6 14 (0.22%) SQL Server Management Studio (SSMS)
7 13 (0.21%) Eclipse
7 13 (0.21%) Git (software)
7 13 (0.21%) PowerBuilder
8 12 (0.19%) Jenkins
9 6 (0.095%) JDeveloper
9 6 (0.095%) Maven
9 6 (0.095%) Talend Open Studio
10 5 (0.080%) Ant
10 5 (0.080%) ClearCase
10 5 (0.080%) Firebug
10 5 (0.080%) Octopus Deploy
10 5 (0.080%) TeamCity
11 4 (0.064%) Atlassian Bamboo
General
1 1359 (21.62%) Finance
2 309 (4.91%) Retail
3 270 (4.29%) Banking
4 239 (3.80%) Law
5 234 (3.72%) Front Office
6 218 (3.47%) Legal
7 142 (2.26%) Telecoms
8 141 (2.24%) Back Office
9 138 (2.20%) Manufacturing
10 104 (1.65%) Marketing
11 86 (1.37%) Advertising
12 71 (1.13%) Investment Banking
13 68 (1.08%) German Language
14 63 (1.00%) Billing
15 57 (0.91%) French Language
16 52 (0.83%) Financial Institution
16 52 (0.83%) Pharmaceutical
17 49 (0.78%) Publishing
18 27 (0.43%) Local Government
19 25 (0.40%) Electronics
Libraries, Frameworks & Software Standards
1 541 (8.61%) .NET
2 313 (4.98%) HTML
3 281 (4.47%) XML
4 244 (3.88%) Web Services
5 174 (2.77%) CSS
6 171 (2.72%) ASP.NET
7 130 (2.07%) FIX Protocol
8 73 (1.16%) Middleware
9 48 (0.76%) LAMP
10 46 (0.73%) .NET Framework
11 44 (0.70%) WCF
12 41 (0.65%) SOAP
13 37 (0.59%) J2EE
14 36 (0.57%) JSON
15 34 (0.54%) ASP.NET MVC
16 33 (0.52%) WebSphere MQ
17 31 (0.49%) Spring
18 29 (0.46%) jQuery
19 28 (0.45%) XSL
20 26 (0.41%) EDI
Miscellaneous
1 465 (7.40%) Analytical Skills
2 228 (3.63%) Blackberry
3 171 (2.72%) Computer Science
4 153 (2.43%) Management Information System
5 146 (2.32%) Derivative
6 140 (2.23%) Driving Licence
7 124 (1.97%) Foreign Exchange (FX)
8 116 (1.85%) Enterprise Software
9 115 (1.83%) iPad
10 114 (1.81%) iPhone
11 107 (1.70%) Mathematics
12 106 (1.69%) Equities
13 102 (1.62%) Data Centre
14 90 (1.43%) Smartphone
15 85 (1.35%) Hedge funds
16 82 (1.30%) Clustering
17 78 (1.24%) Fixed Income
18 69 (1.10%) Client/Server
19 52 (0.83%) Fat Client
19 52 (0.83%) Thin Client
Operating Systems
1 2867 (45.60%) Windows
2 1194 (18.99%) Windows Server
3 955 (15.19%) Windows 7
4 691 (10.99%) Windows Server 2008
5 690 (10.98%) Linux
6 614 (9.77%) Unix
7 545 (8.67%) Windows Server 2012
8 296 (4.71%) Windows 8
9 264 (4.20%) Windows Server 2003
10 239 (3.80%) Windows XP
11 199 (3.17%) Windows 10
12 132 (2.10%) Android
13 94 (1.50%) Apple iOS
14 88 (1.40%) Red Hat Enterprise Linux
15 72 (1.15%) Mac OS X
16 50 (0.80%) Solaris
17 37 (0.59%) CentOS
18 27 (0.43%) AIX
19 25 (0.40%) Windows 2000 Server
20 16 (0.25%) Mac OS
Processes & Methodologies
1 1635 (26.01%) ITIL
2 404 (6.43%) CRM
3 308 (4.90%) Incident Management
4 285 (4.53%) Service Management
5 274 (4.36%) Problem Management
6 267 (4.25%) Change Management
7 252 (4.01%) ERP
8 250 (3.98%) Service Delivery
9 248 (3.94%) Project Management
10 236 (3.75%) Business Intelligence
11 212 (3.37%) Disaster Recovery
12 211 (3.36%) Asset Management
13 176 (2.80%) Time Management
14 163 (2.59%) Agile Software Development
15 157 (2.50%) Root Cause Analysis
16 150 (2.39%) Investment Management
17 139 (2.21%) Mentoring
18 136 (2.16%) E-Commerce
19 126 (2.00%) User Acceptance Testing
20 125 (1.99%) ITIL V3
Programming Languages
1 2252 (35.82%) SQL
2 408 (6.49%) Java
3 300 (4.77%) PowerShell
4 278 (4.42%) C#
5 244 (3.88%) JavaScript
6 226 (3.59%) T-SQL
7 174 (2.77%) PL/SQL
8 171 (2.72%) Perl
9 141 (2.24%) VB
10 131 (2.08%) VBA
11 118 (1.88%) Shell Script
12 112 (1.78%) Bash Shell
13 107 (1.70%) Python
14 85 (1.35%) VBScript
15 78 (1.24%) PHP
16 71 (1.13%) C
17 64 (1.02%) VB.NET
18 58 (0.92%) C++
19 31 (0.49%) Ruby
20 20 (0.32%) Korn
Qualifications
1 663 (10.55%) Degree
2 352 (5.60%) Microsoft Certification
3 208 (3.31%) MCSE
4 184 (2.93%) ITIL Certification
5 177 (2.82%) Security Cleared
6 173 (2.75%) MCP
7 162 (2.58%) Cisco Certification
8 138 (2.20%) CCNA
9 119 (1.89%) SC Cleared
10 115 (1.83%) MCSA
11 75 (1.19%) ITIL Foundation Certificate
12 66 (1.05%) MCITP
13 56 (0.89%) MCDST
14 44 (0.70%) VMware Certified Professional (VCP)
15 37 (0.59%) CCNP
16 34 (0.54%) CCA
17 28 (0.45%) MOS
18 27 (0.43%) A+ Certification
18 27 (0.43%) MCTS
19 20 (0.32%) Network+ Certification
Quality Assurance & Compliance
1 606 (9.64%) SLA
2 116 (1.85%) QA
3 40 (0.64%) ISO/IEC 27001
4 30 (0.48%) Data Quality
5 17 (0.27%) PCI DSS
6 9 (0.14%) ISO 9001
7 6 (0.095%) ISO/IEC 20000
8 5 (0.080%) ISO 8583
8 5 (0.080%) Sarbanes-Oxley
9 4 (0.064%) ISO 14001
10 3 (0.048%) COBIT
10 3 (0.048%) Dodd-Frank
11 2 (0.032%) FATCA
11 2 (0.032%) GxP
11 2 (0.032%) HL7
11 2 (0.032%) MiFID
11 2 (0.032%) PMBOK
12 1 (0.016%) Disclosure Scotland
System Software
1 1830 (29.11%) Active Directory
2 369 (5.87%) VMware Infrastructure
3 231 (3.67%) Hyper-V
4 159 (2.53%) XenApp
5 83 (1.32%) vSphere
6 70 (1.11%) XenDesktop
7 48 (0.76%) VMware ESX
8 42 (0.67%) Oracle RAC
9 39 (0.62%) VMware ESXi
10 34 (0.54%) Terminal Services
11 33 (0.52%) Virtual Servers
12 30 (0.48%) Terminal Server
13 29 (0.46%) VMware Workstation
14 25 (0.40%) Microsoft App-V
15 22 (0.35%) Virtual Machines
16 21 (0.33%) IMail Server
17 20 (0.32%) XenServer
18 18 (0.29%) Tivoli Workload Scheduler
18 18 (0.29%) Virtual Desktop
19 13 (0.21%) Citrix Presentation Server
Systems Management
1 247 (3.93%) SCCM
2 94 (1.50%) Control-M
3 87 (1.38%) Puppet
4 81 (1.29%) SCOM
5 60 (0.95%) WSUS
6 53 (0.84%) Nagios
7 48 (0.76%) Backup Exec
8 44 (0.70%) OpenAM
9 35 (0.56%) Microsoft Clustering
9 35 (0.56%) OpenView
10 34 (0.54%) Norton AntiVirus
11 28 (0.45%) Cisco CUCM
12 25 (0.40%) CA Wily
13 24 (0.38%) Failover Clustering
14 23 (0.37%) ITRS Geneos
14 23 (0.37%) Tivoli
15 22 (0.35%) DatAdvantage
16 18 (0.29%) DameWare
17 17 (0.27%) logstash
18 14 (0.22%) McAfee ePO
Vendors
1 2124 (33.78%) Microsoft
2 764 (12.15%) Oracle
3 722 (11.48%) VMware
4 648 (10.31%) Citrix
5 505 (8.03%) Cisco
6 297 (4.72%) HP
7 224 (3.56%) SAP
8 204 (3.24%) IBM
9 151 (2.40%) iManage
10 124 (1.97%) Apple
11 119 (1.89%) Bloomberg
12 113 (1.80%) Red Hat
13 98 (1.56%) Remedy
14 95 (1.51%) Salesforce.com
15 93 (1.48%) Sun
16 86 (1.37%) Dell
17 75 (1.19%) Sybase
18 72 (1.15%) Avaya
19 70 (1.11%) Symantec
20 69 (1.10%) CheckPoint
Oxford, Oxfordshire
Senitor Associates
Salary: 30000
Posted: 5 hours ago
Camberley, Surrey
Metaskil
Salary: £Competitive salary, bonus & benefits
Posted: 3 hours ago
Ilfracombe, Devon
Randstad Technologies
Salary: £23000.00 - £25000.00 per annum + benefits
Posted: 9 hours ago
Bromley, Kent
Robert Half
Salary: £24000 - £30000 per annum
Posted: 11 hours ago
Leeds, West Yorkshire
Douglas-Scott
Salary: £20000 - £25000 per annum + Good Package
Posted: 5 hours ago
Leeds, West Yorkshire
Spring Technology
Salary: £18000.00 - £20000.00 per annum + + Benefits
Posted: 4 hours ago
Gloucestershire
Big Red Recruitment
Salary: £16000 - £22000 per annum + Pension
Posted: 11 hours ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £40000.00 per annum
Posted: 2 hours ago
City, London
Understanding Recruitment
Salary: £32000.00 - £34000.00 per annum + Benefits
Posted: 9 hours ago
Manchester, Lancashire
Uniting Ambition
Salary: £20k - 26.5k per year
Posted: 4 hours ago
London
Clearwater People Solutions
Salary: £28000 - £35000 Per Annum + benefits
Posted: 9 hours ago
London
Ashdown IT
Salary: £20000 - £23000 per annum + Benefits
Posted: 9 hours ago
Newcastle-upon-Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £18,000 to £22,000 per annum
Posted: Yesterday
Stirlingshire
Ashdown IT
Salary: £30000 - £35000 per annum + car and benefits
Posted: 7 hours ago
Macclesfield, Cheshire
Harvey Nash plc
Posted: 3 hours ago
Liverpool, Merseyside
Ascent People Ltd
Salary: £20000 - £25000 per annum + Benefits + Bonus
Posted: 5 hours ago
London
networx
Salary: Up to £35,000 per annum
Posted: Yesterday
City, London
Michael Bailey Associates
Salary: Market Salary
Posted: 10 hours ago
City, London
Venturi
Salary: £30000 - £45000 per annum + bonus and benefits
Posted: Yesterday
Walsall, West Midlands (County)
Coburg Banks IT
Salary: £21000 - £25000 per annum + Bonus + Excellent Benefits
Posted: 4 hours ago
Wilmslow, Cheshire
D4 Digital Recruitment
Salary: £32000 - £36000 Per Annum On call allowance
Posted: 7 hours ago
London
TEKsystems
Salary: £40000 - £42000 per annum + + bonus + benefits
Posted: 1 hour ago
Leeds, West Yorkshire
Hotfoot Recruitment
Salary: Up to £35,000 per annum
Posted: 7 hours ago
London
Experis Ltd
Posted: Yesterday
London
onezeero.
Salary: £40000 - £45000 per annum + package
Posted: Yesterday
Windsor, Berkshire
Franklin Bates
Salary: From £40,000 to £45,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Hotfoot Recruitment
Salary: Up to £35,000 per annum
Posted: 8 hours ago
South East London
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: Yesterday
London
Platform-IT Ltd
Salary: From £27,000 to £33,000 per annum
Posted: 21 hours ago
Leeds, West Yorkshire
Searchability
Salary: £17000 - £20000 per annum
Posted: 1 hour ago