The statistics below represent IT jobs advertised across the UK that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Support Analyst
UK
Rank 105 90 89
Rank change year-on-year
-15 -1
Permanent jobs requiring a Support Analyst 2276 3136 3397
As % of all permanent IT jobs located in the UK 2.70% 3.07% 3.18%
As % of the Job Titles category 2.80% 3.18% 3.29%
Number of salaries quoted 1965 2615 2975
Median salary £30,000 £32,500 £30,500
Median salary % change year-on-year
-7.69% +6.55%
90% offered a salary of more than £22,000 £22,500 £21,500
10% offered a salary of more than £45,150 £52,500 £52,500
UK excluding London median salary £27,500 £29,000 £27,500
% change year-on-year
-5.17% +5.45%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81156 98559 103265
As % of all permanent IT jobs located in the UK 96.34% 96.44% 96.68%
Number of salaries quoted 67379 82685 85216
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the UK

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst within the UK.

Support Analyst Salary Trend in the UK

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst over the 3 months to 24 February 2017 within the UK.

Support Analyst Salary Histogram in the UK

Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the UK over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -26 2112 £30,000 -9.77% 244
London -31 833 £36,500 -5.19% 84
South East -22 419 £28,000 -6.66% 46
Yorkshire +34 214 £25,000 - 18
East of England -10 176 £27,500 -8.33% 12
City of London +1 146 £38,500 - 23
North West -34 143 £26,250 -2.77% 33
West Yorkshire +27 125 £26,000 +4.00% 12
South West -41 124 £25,000 -13.79% 14
Surrey +22 119 £28,500 -5.00% 13
East Midlands +24 102 £29,000 +13.72% 20
Leeds +37 101 £26,500 +6.00% 7
West Midlands -17 87 £28,000 -5.08% 14
Hertfordshire +6 78 £24,500 -14.03% 5
Berkshire -35 73 £28,500 -9.52% 2
Manchester -14 70 £27,500 +4.76% 13
Scotland +28 65 £27,500 -12.69% 7
Wiltshire +16 57 £25,000 -13.79% 4
North Yorkshire +19 52 £23,500 -6.00% 1
West Sussex -1 45 £30,000 -7.69% 2
Hampshire -14 45 £27,500 -27.63% 8
Buckinghamshire +10 43 £25,750 -14.16% 9
Essex +9 40 £35,500 +1.42% 2
Oxfordshire +13 39 £28,250 +13.00% 9
Wales -10 38 £24,750 +10.00% 5
Lancashire +16 34 £23,500 -3.09% 5
Northamptonshire +25 33 £36,250 +54.25% 5
Harrogate +5 33 £23,500 -6.00%
South Wales +1 32 £25,250 +1.00% 4
Birmingham -11 31 £29,000 -3.33% 3

Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 24 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Analyst in the job title.

1 2292 (46.78%) Windows
2 1797 (36.67%) SQL
3 1765 (36.02%) Microsoft
4 1377 (28.10%) Active Directory
5 1299 (26.51%) ITIL
6 1073 (21.90%) Finance
7 957 (19.53%) MS Excel
8 903 (18.43%) MS Office
9 890 (18.16%) SQL Server
10 874 (17.84%) Windows Server
11 675 (13.78%) Windows 7
12 584 (11.92%) VMware
13 560 (11.43%) Linux
14 556 (11.35%) Oracle
15 482 (9.84%) SLA
16 466 (9.51%) .NET
17 461 (9.41%) MS Exchange
18 457 (9.33%) Degree
19 446 (9.10%) Windows Server 2008
20 441 (9.00%) Analytical Skills
21 422 (8.61%) Windows Server 2012
22 413 (8.43%) Citrix
23 395 (8.06%) Unix
24 370 (7.55%) CRM
25 368 (7.51%) C#
26 348 (7.10%) Cisco
27 345 (7.04%) Office 365
28 341 (6.96%) TCP/IP
29 329 (6.71%) VMware Infrastructure
30 312 (6.37%) LAN

Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 461 (9.41%) MS Exchange
2 299 (6.10%) IIS
3 298 (6.08%) SharePoint
4 136 (2.78%) Exchange Server 2010
5 101 (2.06%) Exchange Server 2013
6 87 (1.78%) Apache
7 84 (1.71%) BizTalk Server
7 84 (1.71%) Tomcat
8 71 (1.45%) Skype for Business
9 55 (1.12%) CMS
10 53 (1.08%) Blackberry Enterprise Server
11 50 (1.02%) JBoss
12 49 (1.00%) WebSphere
13 41 (0.84%) Exchange Server 2007
14 31 (0.63%) Confluence
15 29 (0.59%) IBM Notes
16 26 (0.53%) WebLogic
17 25 (0.51%) SharePoint 2013
18 16 (0.33%) Exchange Server 2003
18 16 (0.33%) IBM Domino
Applications
1 957 (19.53%) MS Excel
2 903 (18.43%) MS Office
3 75 (1.53%) MS PowerPoint
4 37 (0.76%) MS Visio
5 31 (0.63%) MS Project
6 19 (0.39%) Acrobat
7 6 (0.12%) Spreadsheet
8 4 (0.082%) Adobe Creative Suite
8 4 (0.082%) Mozilla Thunderbird
8 4 (0.082%) Photoshop
9 2 (0.041%) Adobe Captivate
9 2 (0.041%) AutoCAD
9 2 (0.041%) Camtasia
9 2 (0.041%) Pro/ENGINEER
9 2 (0.041%) PTC Creo
9 2 (0.041%) Vectorworks
10 1 (0.020%) ProjectWise
10 1 (0.020%) Revit
Business Applications
1 140 (2.86%) Dynamics CRM
2 72 (1.47%) Dynamics AX
3 53 (1.08%) Oracle EBS
4 39 (0.80%) SAP FI
5 36 (0.73%) SAP CO
5 36 (0.73%) SAP FI/CO
5 36 (0.73%) Unit4 Business World
6 32 (0.65%) Maximo
7 26 (0.53%) Oracle EBS R12
8 25 (0.51%) Dynamics NAV
9 20 (0.41%) Northgate Housing
10 19 (0.39%) Aligne
11 15 (0.31%) SAP MM
11 15 (0.31%) SAP Oil and Gas
12 14 (0.29%) Oracle Receivables
13 13 (0.27%) Markit EDM
13 13 (0.27%) Oracle Payables
13 13 (0.27%) SAP SD
14 12 (0.24%) Magento
15 10 (0.20%) Oracle General Ledger
Cloud Services
1 345 (7.04%) Office 365
2 86 (1.76%) Amazon AWS
2 86 (1.76%) SaaS
3 84 (1.71%) Microsoft Azure
4 30 (0.61%) Cloud Computing
5 20 (0.41%) Mimecast
6 17 (0.35%) G Suite
7 14 (0.29%) SuccessFactors
8 10 (0.20%) GitHub
9 9 (0.18%) PaaS
10 8 (0.16%) Adobe Creative Cloud
11 6 (0.12%) IaaS
12 5 (0.10%) Dropbox
12 5 (0.10%) OpenShift
13 4 (0.082%) Azure Active Directory
13 4 (0.082%) OneDrive
14 2 (0.041%) Virtual Private Cloud
15 1 (0.020%) Basecamp
15 1 (0.020%) Boomi
15 1 (0.020%) Google Cloud Platform
Communications & Networking
1 341 (6.96%) TCP/IP
2 312 (6.37%) LAN
3 268 (5.47%) WAN
4 265 (5.41%) DNS
5 246 (5.02%) Firewall
6 235 (4.80%) DHCP
7 178 (3.63%) VoIP
8 153 (3.12%) SAN
9 149 (3.04%) Internet
10 134 (2.73%) VPN
11 90 (1.84%) VLAN
12 89 (1.82%) Wireless
13 58 (1.18%) Remote Desktop
14 54 (1.10%) Intranet
15 52 (1.06%) Wi-Fi
16 40 (0.82%) HTTP
16 40 (0.82%) Skype
17 38 (0.78%) Network Security
18 36 (0.73%) IP Telephony
19 29 (0.59%) SMTP
Database & Business Intelligence
1 890 (18.16%) SQL Server
2 191 (3.90%) SQL Server Reporting Services
3 150 (3.06%) SQL Server 2008
4 132 (2.69%) SQL Server Integration Services
5 131 (2.67%) Relational Database
6 88 (1.80%) MySQL
7 85 (1.73%) Oracle Database
8 84 (1.71%) Crystal Reports
9 77 (1.57%) SQL Server 2012
10 73 (1.49%) Data Warehouse
11 69 (1.41%) SQL Server 2005
11 69 (1.41%) SQL Server Analysis Services
12 56 (1.14%) BusinessObjects
13 39 (0.80%) DB2
14 38 (0.78%) RDBMS
15 37 (0.76%) Oracle Reports
16 32 (0.65%) Oracle BI EE
17 31 (0.63%) MS Access
18 27 (0.55%) Oracle Database 11g
18 27 (0.55%) SQL Server 2014
Development Applications
1 82 (1.67%) JIRA
2 69 (1.41%) Visual Studio
3 35 (0.71%) Team Foundation Server
4 34 (0.69%) Oracle Forms
5 25 (0.51%) Git (software)
6 24 (0.49%) Subversion
7 23 (0.47%) Jenkins
8 13 (0.27%) SQL Server Management Studio (SSMS)
9 12 (0.24%) Eclipse
9 12 (0.24%) Selenium
10 10 (0.20%) Maven
11 9 (0.18%) Talend Open Studio
12 8 (0.16%) Atlassian Bamboo
13 7 (0.14%) git-flow
13 7 (0.14%) JUnit
13 7 (0.14%) ProC
14 6 (0.12%) Hudson
14 6 (0.12%) PowerBuilder
15 5 (0.10%) Oracle APEX
15 5 (0.10%) Toad
General
1 1073 (21.90%) Finance
2 272 (5.55%) Banking
3 213 (4.35%) Retail
4 172 (3.51%) Law
5 159 (3.24%) Legal
6 142 (2.90%) Front Office
7 125 (2.55%) Marketing
8 113 (2.31%) Advertising
9 111 (2.27%) Back Office
10 94 (1.92%) Telecoms
11 69 (1.41%) Manufacturing
12 52 (1.06%) Investment Banking
13 45 (0.92%) French Language
14 44 (0.90%) German Language
15 41 (0.84%) Financial Institution
16 27 (0.55%) Billing
17 25 (0.51%) Publishing
18 19 (0.39%) Games
18 19 (0.39%) Retail Banking
19 17 (0.35%) Electronics
Libraries, Frameworks & Software Standards
1 466 (9.51%) .NET
2 216 (4.41%) XML
3 190 (3.88%) HTML
4 175 (3.57%) Web Services
5 155 (3.16%) ASP.NET
6 105 (2.14%) CSS
7 57 (1.16%) Middleware
8 55 (1.12%) FIX Protocol
9 40 (0.82%) jQuery
10 34 (0.69%) AngularJS
11 29 (0.59%) XSLT
12 28 (0.57%) EDI
13 26 (0.53%) SOAP
14 24 (0.49%) .NET Framework
14 24 (0.49%) HTML5
15 23 (0.47%) ASP.NET MVC
16 21 (0.43%) JSP
17 20 (0.41%) J2EE
17 20 (0.41%) JSON
18 18 (0.37%) Spring
Miscellaneous
1 441 (9.00%) Analytical Skills
2 172 (3.51%) Computer Science
3 147 (3.00%) Management Information System
4 122 (2.49%) Blackberry
5 98 (2.00%) Driving Licence
6 84 (1.71%) Data Centre
7 83 (1.69%) Smartphone
8 73 (1.49%) Foreign Exchange (FX)
9 64 (1.31%) iSeries
10 62 (1.27%) iPad
11 61 (1.24%) Enterprise Software
11 61 (1.24%) Video Conferencing
12 58 (1.18%) iPhone
13 53 (1.08%) Fixed Income
14 51 (1.04%) Hedge funds
15 49 (1.00%) EPoS
16 47 (0.96%) Derivative
17 45 (0.92%) Equities
18 42 (0.86%) Fintech
19 31 (0.63%) Linux Command Line
Operating Systems
1 2292 (46.78%) Windows
2 874 (17.84%) Windows Server
3 675 (13.78%) Windows 7
4 560 (11.43%) Linux
5 446 (9.10%) Windows Server 2008
6 422 (8.61%) Windows Server 2012
7 395 (8.06%) Unix
8 260 (5.31%) Windows 10
9 190 (3.88%) Windows XP
10 189 (3.86%) Windows 8
11 172 (3.51%) Windows Server 2003
12 83 (1.69%) Android
13 81 (1.65%) Apple iOS
14 72 (1.47%) Mac OS X
15 61 (1.24%) Solaris
16 34 (0.69%) Red Hat Enterprise Linux
17 26 (0.53%) CentOS
18 24 (0.49%) Windows Vista
19 22 (0.45%) AIX
19 22 (0.45%) Mac OS
Processes & Methodologies
1 1299 (26.51%) ITIL
2 370 (7.55%) CRM
3 288 (5.88%) ERP
4 267 (5.45%) Incident Management
5 265 (5.41%) Service Management
6 239 (4.88%) Problem Management
7 216 (4.41%) Business Intelligence
8 195 (3.98%) Agile Software Development
8 195 (3.98%) Project Management
9 180 (3.67%) Change Management
10 179 (3.65%) Service Delivery
11 125 (2.55%) Root Cause Analysis
12 124 (2.53%) Analytics
13 121 (2.47%) Disaster Recovery
14 117 (2.39%) E-Commerce
15 113 (2.31%) User Acceptance Testing
16 112 (2.29%) Asset Management
17 111 (2.27%) Time Management
18 107 (2.18%) Stakeholder Management
19 90 (1.84%) ETL
Programming Languages
1 1797 (36.67%) SQL
2 368 (7.51%) C#
3 269 (5.49%) Java
4 213 (4.35%) T-SQL
5 186 (3.80%) JavaScript
6 183 (3.73%) PowerShell
7 127 (2.59%) PL/SQL
8 104 (2.12%) VB
9 94 (1.92%) Perl
10 86 (1.76%) Shell Script
11 70 (1.43%) PHP
12 67 (1.37%) Python
13 58 (1.18%) VBA
14 53 (1.08%) VB.NET
15 51 (1.04%) Bash Shell
16 46 (0.94%) RPG
17 41 (0.84%) VBScript
18 40 (0.82%) C++
19 35 (0.71%) C
20 16 (0.33%) ABAP
Qualifications
1 457 (9.33%) Degree
2 246 (5.02%) Microsoft Certification
3 147 (3.00%) ITIL Certification
4 137 (2.80%) MCSE
5 130 (2.65%) MCP
6 119 (2.43%) Cisco Certification
7 113 (2.31%) CCNA
8 81 (1.65%) Security Cleared
9 69 (1.41%) MCSA
10 53 (1.08%) ITIL Foundation Certificate
11 52 (1.06%) SC Cleared
12 49 (1.00%) MCITP
13 28 (0.57%) MCDST
13 28 (0.57%) VMware Certified Professional (VCP)
14 22 (0.45%) MCTS
15 20 (0.41%) ISEB
16 19 (0.39%) A+ Certification
17 18 (0.37%) PMI Certification
18 17 (0.35%) HND
19 16 (0.33%) CCA
Quality Assurance & Compliance
1 482 (9.84%) SLA
2 85 (1.73%) QA
3 38 (0.78%) ISO/IEC 27001
4 36 (0.73%) Data Quality
5 20 (0.41%) PCI DSS
6 11 (0.22%) ISO 9001
7 10 (0.20%) Sarbanes-Oxley
8 9 (0.18%) Basel III
9 8 (0.16%) Basel II
10 5 (0.10%) HL7
11 3 (0.061%) Solvency II
12 2 (0.041%) BS25999
12 2 (0.041%) DICOM
12 2 (0.041%) Disclosure Scotland
12 2 (0.041%) EMIR
12 2 (0.041%) GxP
12 2 (0.041%) MiFID
13 1 (0.020%) ISO 8583
13 1 (0.020%) ISO/IEC 20000
13 1 (0.020%) ISO22301
System Software
1 1377 (28.10%) Active Directory
2 329 (6.71%) VMware Infrastructure
3 141 (2.88%) Hyper-V
4 119 (2.43%) XenApp
5 93 (1.90%) vSphere
6 49 (1.00%) XenDesktop
7 37 (0.76%) VMware ESXi
8 35 (0.71%) Terminal Services
9 23 (0.47%) IMail Server
9 23 (0.47%) Virtual Desktop
9 23 (0.47%) VMware Workstation
10 22 (0.45%) VMware ESX
11 21 (0.43%) Virtual Machines
12 19 (0.39%) XenServer
13 18 (0.37%) Virtual Servers
14 16 (0.33%) Terminal Server
15 12 (0.24%) Microsoft App-V
15 12 (0.24%) Microsoft Virtual Server
16 8 (0.16%) VMware Server
17 5 (0.10%) Cronacle
Systems Management
1 181 (3.69%) SCCM
2 52 (1.06%) SCOM
3 36 (0.73%) WSUS
4 35 (0.71%) Nagios
5 33 (0.67%) Puppet
6 31 (0.63%) Opscode Chef
7 28 (0.57%) Control-M
8 16 (0.33%) Backup Exec
9 14 (0.29%) Norton AntiVirus
10 13 (0.27%) Ansible
10 13 (0.27%) OpenView
11 12 (0.24%) AirWatch
11 12 (0.24%) Forefront Identity Manager
11 12 (0.24%) ITRS Geneos
11 12 (0.24%) ZENworks
12 11 (0.22%) Opsview
13 9 (0.18%) Microsoft Clustering
13 9 (0.18%) NetBackup
14 6 (0.12%) DameWare
14 6 (0.12%) Systems Management Server (SMS)
Vendors
1 1765 (36.02%) Microsoft
2 584 (11.92%) VMware
3 556 (11.35%) Oracle
4 413 (8.43%) Citrix
5 348 (7.10%) Cisco
6 190 (3.88%) SAP
7 156 (3.18%) Apple
8 138 (2.82%) IBM
9 118 (2.41%) HP
10 83 (1.69%) iManage
11 70 (1.43%) Avaya
12 59 (1.20%) NetApp
13 56 (1.14%) Cognos
13 56 (1.14%) Salesforce.com
14 52 (1.06%) Dell
14 52 (1.06%) Sage
15 51 (1.04%) Bloomberg
15 51 (1.04%) Veeam
16 49 (1.00%) Red Hat
17 46 (0.94%) ServiceNow
London
Hays Finance Technology
Posted: 2 hours ago
Hinckley, Leicestershire
Pimlico Banks Recruitment
Salary: Up to £34,000 per annum
Posted: 9 hours ago
Oxford, Oxfordshire
CV Screen Ltd
Salary: £18k - 23k per year
Posted: 4 hours ago
London
Harvey Nash plc
Salary: £18000 - £20000 per annum
Posted: 2 hours ago
Horsham, West Sussex
Cyber Team
Salary: From £29,000 to £31,000 per annum EXCELLENT BENEFITS PACKAGE
Posted: 4 hours ago
Cheltenham, Gloucestershire
CV Screen Ltd
Salary: to £25,000 + Benefits
Posted: 2 hours ago
Caerphilly, Mid Glamorgan
CPS Group UK
Salary: £22000 - £26000 per annum + Benefits
Posted: 4 hours ago
Birmingham, West Midlands (County)
Capital IT Resourcing LTD
Salary: £20000 - £25000 per annum + car allowance and benefits
Posted: 8 hours ago
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £32000 - £33000 per annum + Plus Benefits
Posted: 2 hours ago
Warrington, Cheshire
Oscar
Posted: 4 hours ago
City, London
Harrington Starr
Salary: £45000 - £60000 per annum + Bonus + Benefits + Training
Posted: 5 hours ago
Woking, Surrey
Oscar
Salary: £16000 - £23000 per annum + Benefits
Posted: 4 hours ago
Derbyshire
Certes Computing Ltd
Salary: £25000 - £33000 per annum
Posted: 7 hours ago
Malvern, Worcestershire
Senitor Associates
Salary: £18000 - £22000 per annum + perm
Posted: 3 hours ago
Castleford, West Yorkshire
Searchability
Salary: £16000 - £18000 per annum
Posted: 3 hours ago
Guildford, Surrey
Information Technology Services
Salary: £30k - 35k per year
Posted: 11 hours ago
City, London
Clear Edge Consulting
Salary: From £30,000 to £35,000 per annum Benefits
Posted: 5 hours ago
Castleford, West Yorkshire
Searchability
Salary: £16000 - £20000 per annum
Posted: 3 hours ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum + Bonus + Benefits + Training
Posted: 3 hours ago
North West London
Miller Maxwell Ltd
Salary: From £25,000 to £35,000 per annum Plus full benefits apcakge
Posted: 7 hours ago
Sandy, Bedfordshire
Latcom Ltd
Salary: From £20,000 to £26,000 per annum + Training + Good Benefits
Posted: 3 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 13 hours ago
St. Helens, Merseyside
Hiring Wizard
Posted: 5 hours ago
Newcastle Upon Tyne, Tyne and Wear
Owen Daniels Consultancy
Salary: Up to £20,000 per annum
Posted: 6 hours ago
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits + Training
Posted: 3 hours ago
London
Information Technology Services
Salary: £20k - 25k per year
Posted: 11 hours ago
High Wycombe, Buckinghamshire
Bluetownonline
Posted: 3 hours ago
Leicester, Leicestershire
ReThink Recruitment
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + Bonus + Benefits + Training
Posted: 3 hours ago
Kent
ARC IT Recruitment Ltd
Salary: £20000 - £30000 per annum + Plus Benefits
Posted: 2 hours ago