The statistics below represent IT jobs advertised across the England region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 787 761 794
Rank change year-on-year
-26 +33
Permanent jobs requiring a Service Desk Manager 109 184 178
As % of all permanent IT jobs located in England 0.12% 0.18% 0.16%
As % of the Job Titles category 0.12% 0.19% 0.17%
Number of salaries quoted 78 161 171
Median salary £42,000 £42,500 £43,000
Median salary % change year-on-year
-1.17% -1.16%
90% offered a salary of more than £30,000 £35,000 £31,500
10% offered a salary of more than £52,500 £55,000 £65,000
UK excluding London median salary £40,750 £40,000 £37,500
% change year-on-year
+1.87% +6.66%
Service Desk Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88528 98769 106171
As % of all permanent IT jobs located in England 96.44% 96.31% 96.46%
Number of salaries quoted 75351 82409 87367
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in England

Service Desk Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the England region.

Service Desk Manager Salary Trend in England

Service Desk Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the England region over the 3 months to 28 July 2016.

Service Desk Manager Salary Histogram in England

Service Desk Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the England region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +40 34 £42,578 +1.37% 4
South West +15 15 £35,000 -1.85% 3
London -31 15 £45,000 -
East Midlands +8 14 £27,500 -21.42%
Yorkshire +26 13 £42,000 +12.75%
West Midlands -10 6 £47,500 +18.75% 1
North West +11 5 £45,000 +28.57%
East of England +15 4 £55,000 +29.41%
North East - 3 £32,500 -
Service Desk Manager
UK

Service Desk Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 July 2016, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Desk Manager in the job title.

1 171 (69.23%) ITIL
2 79 (31.98%) Finance
3 76 (30.77%) Windows
4 73 (29.55%) SLA
5 65 (26.32%) Service Delivery
6 63 (25.51%) ITIL Certification
7 50 (20.24%) Incident Management
8 49 (19.84%) Microsoft
9 40 (16.19%) Service Management
10 38 (15.38%) Active Directory
11 29 (11.74%) MS Office
11 29 (11.74%) Service Desk Management
11 29 (11.74%) Line Management
11 29 (11.74%) Coaching
11 29 (11.74%) Analytical Skills
12 27 (10.93%) Continuous Improvement
12 27 (10.93%) Problem Management
12 27 (10.93%) Change Management
13 25 (10.12%) Windows 7
13 25 (10.12%) Mentoring
13 25 (10.12%) MS Excel
14 24 (9.72%) Windows Server
15 23 (9.31%) People Management
16 22 (8.91%) ITIL V3
17 21 (8.50%) MS Exchange
18 20 (8.10%) SQL
19 18 (7.29%) Performance Management
20 16 (6.48%) VMware
20 16 (6.48%) Citrix
21 14 (5.67%) Windows Server 2008

Service Desk Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (8.50%) MS Exchange
2 8 (3.24%) Exchange Server 2010
3 6 (2.43%) SharePoint
4 5 (2.02%) Skype for Business
5 4 (1.62%) Exchange Server 2007
6 3 (1.21%) Exchange Server 2013
7 1 (0.40%) CMS
7 1 (0.40%) IIS
7 1 (0.40%) SharePoint 2013
Applications
1 29 (11.74%) MS Office
2 25 (10.12%) MS Excel
3 6 (2.43%) MS PowerPoint
Business Applications
1 2 (0.81%) Dynamics CRM
1 2 (0.81%) SAP Oil and Gas
2 1 (0.40%) Oracle EBS R12
Cloud Services
1 8 (3.24%) Office 365
2 4 (1.62%) Microsoft Azure
3 2 (0.81%) Amazon AWS
3 2 (0.81%) SaaS
Communications & Networking
1 11 (4.45%) LAN
2 10 (4.05%) Firewall
2 10 (4.05%) WAN
3 9 (3.64%) DHCP
3 9 (3.64%) DNS
4 7 (2.83%) TCP/IP
5 6 (2.43%) IP Telephony
5 6 (2.43%) VPN
6 5 (2.02%) ATM
6 5 (2.02%) Wireless
7 4 (1.62%) SAN
7 4 (1.62%) VoIP
8 3 (1.21%) Cisco IOS
9 2 (0.81%) Kerberos
9 2 (0.81%) Skype
10 1 (0.40%) Ethernet
10 1 (0.40%) Extranet
10 1 (0.40%) Intranet
10 1 (0.40%) MPLS
10 1 (0.40%) SMTP
Database & Business Intelligence
1 7 (2.83%) Crystal Reports
2 6 (2.43%) SQL Server
Development Applications
1 1 (0.40%) JIRA
General
1 79 (31.98%) Finance
2 8 (3.24%) Law
3 7 (2.83%) Advertising
3 7 (2.83%) Banking
3 7 (2.83%) Manufacturing
4 6 (2.43%) Marketing
4 6 (2.43%) Retail
5 3 (1.21%) Telecoms
6 2 (0.81%) Electronics
6 2 (0.81%) Legal
7 1 (0.40%) Aerospace
7 1 (0.40%) Billing
7 1 (0.40%) Front Office
Libraries, Frameworks & Software Standards
1 3 (1.21%) .NET
Miscellaneous
1 29 (11.74%) Analytical Skills
2 10 (4.05%) Virtual Team
3 8 (3.24%) Statistics
4 5 (2.02%) User Experience
5 4 (1.62%) Fat Client
5 4 (1.62%) Replication
5 4 (1.62%) Thin Client
6 3 (1.21%) Driving Licence
6 3 (1.21%) Management Information System
7 2 (0.81%) Blackberry
7 2 (0.81%) iPad
7 2 (0.81%) Performance Metrics
7 2 (0.81%) Social Media
7 2 (0.81%) Telematics
8 1 (0.40%) BYOD
8 1 (0.40%) Fintech
8 1 (0.40%) FMCG
8 1 (0.40%) iPhone
8 1 (0.40%) Mobile Computing
8 1 (0.40%) Security Operations Centre
Operating Systems
1 76 (30.77%) Windows
2 25 (10.12%) Windows 7
3 24 (9.72%) Windows Server
4 14 (5.67%) Windows Server 2008
5 11 (4.45%) Windows 10
6 9 (3.64%) Linux
7 8 (3.24%) Windows XP
8 7 (2.83%) Windows Server 2012
9 5 (2.02%) Mac OS X
10 4 (1.62%) Unix
10 4 (1.62%) Windows 8
11 3 (1.21%) Android
12 1 (0.40%) Mac OS X Server
12 1 (0.40%) Windows Server 2003
Processes & Methodologies
1 171 (69.23%) ITIL
2 65 (26.32%) Service Delivery
3 50 (20.24%) Incident Management
4 40 (16.19%) Service Management
5 29 (11.74%) Coaching
5 29 (11.74%) Line Management
5 29 (11.74%) Service Desk Management
6 27 (10.93%) Change Management
6 27 (10.93%) Continuous Improvement
6 27 (10.93%) Problem Management
7 25 (10.12%) Mentoring
8 23 (9.31%) People Management
9 22 (8.91%) ITIL V3
10 18 (7.29%) Performance Management
11 13 (5.26%) Supplier Management
12 10 (4.05%) ITSM
12 10 (4.05%) Matrix Management
12 10 (4.05%) PRINCE2
12 10 (4.05%) Resource Management
13 9 (3.64%) Information Security
Programming Languages
1 20 (8.10%) SQL
2 8 (3.24%) C
3 3 (1.21%) VB
4 1 (0.40%) T-SQL
Qualifications
1 63 (25.51%) ITIL Certification
2 11 (4.45%) MCP
2 11 (4.45%) Security Cleared
3 9 (3.64%) ITIL Foundation Certificate
4 7 (2.83%) Degree
4 7 (2.83%) MOS
4 7 (2.83%) SC Cleared
5 6 (2.43%) HND
6 5 (2.02%) Microsoft Certification
7 4 (1.62%) MCITP
8 3 (1.21%) MCSA
8 3 (1.21%) MCSE
8 3 (1.21%) PRINCE2 Certification
9 2 (0.81%) CCNA
9 2 (0.81%) Cisco Certification
10 1 (0.40%) A+ Certification
10 1 (0.40%) DBS Check
10 1 (0.40%) Postgraduate
Quality Assurance & Compliance
1 73 (29.55%) SLA
2 11 (4.45%) ISO/IEC 27001
3 3 (1.21%) Sarbanes-Oxley
4 2 (0.81%) BS7799
5 1 (0.40%) QA
System Software
1 38 (15.38%) Active Directory
2 9 (3.64%) VMware Infrastructure
3 6 (2.43%) Hyper-V
4 5 (2.02%) Terminal Server
5 4 (1.62%) DFS Replication
6 3 (1.21%) vSphere
7 2 (0.81%) Virtual Servers
8 1 (0.40%) Terminal Services
8 1 (0.40%) VMware ESXi
8 1 (0.40%) XenApp
Systems Management
1 4 (1.62%) Systems Management Server (SMS)
1 4 (1.62%) WSUS
2 2 (0.81%) AirWatch
3 1 (0.40%) SCCM
Vendors
1 49 (19.84%) Microsoft
2 16 (6.48%) Citrix
2 16 (6.48%) VMware
3 10 (4.05%) Cisco
4 8 (3.24%) Apple
5 7 (2.83%) Sun
6 6 (2.43%) Remedy
7 4 (1.62%) Dell KACE
7 4 (1.62%) ServiceNow
8 2 (0.81%) Avaya
8 2 (0.81%) EMC
8 2 (0.81%) Facebook
8 2 (0.81%) HP
8 2 (0.81%) MobileIron
8 2 (0.81%) NetApp
8 2 (0.81%) Nimble Storage
8 2 (0.81%) SAP
9 1 (0.40%) Adobe
9 1 (0.40%) Twitter
9 1 (0.40%) Zeacom
Epsom, Surrey
Monarch Recruitment
Salary: £35000 - £40000 per annum, Benefits Benefits
Posted: 14 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £40000 - £47000 per annum + Excellent Benefits
Posted: 13 hours ago
Bristol, Avon
Southern Lights Recruitment
Salary: £35000 - £45000 per annum + Excellent Benefits
Posted: Yesterday
Sittingbourne, Kent
CV Screen Ltd
Salary: £25k - 30k per year + Pension
Posted: Yesterday
Birmingham, West Midlands (County)
Venturi
Salary: £38000 - £43000 per annum + Bonus + Benefits
Posted: 2 days ago
Bristol, Avon
DCV Technologies
Salary: From £35,000 to £45,000 per annum Plus Benefits
Posted: Yesterday
Oxford
Hays West And Wales
Salary: £38896 - £46414 per annum + Benefits
Posted: 8 days ago
South East England
Vivid Resourcing
Posted: 13 days ago