The statistics below represent IT jobs advertised across the England region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Service Desk Manager
UK / England
Rank 744 707 740
Rank change year-on-year
-37 +33
Permanent jobs requiring a Service Desk Manager 89 192 198
As % of all permanent IT jobs located in England 0.11% 0.21% 0.20%
As % of the Job Titles category 0.12% 0.21% 0.21%
Number of salaries quoted 81 163 166
Median salary £41,000 £45,000 £39,750
Median salary % change year-on-year
-8.88% +13.20%
90% offered a salary of more than £31,000 £35,200 £31,500
10% offered a salary of more than £70,000 £55,000 £55,000
UK excluding London median salary £39,250 £42,500 £37,500
% change year-on-year
-7.64% +13.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
75891 90278 94879
As % of all permanent IT jobs located in England 96.45% 96.53% 96.68%
Number of salaries quoted 63467 76551 79541
Median salary £47,000 £46,000 £45,000
Median salary % change year-on-year
+2.17% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in England

Service Desk Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the England region.

Service Desk Manager Salary Trend in England

Service Desk Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the England region over the 3 months to 19 January 2017.

Service Desk Manager Salary Histogram in England

Service Desk Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the England region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 46 £60,000 +26.31% 9
South East +21 13 £36,250 -21.62%
Yorkshire +33 9 £36,000 -0.68% 2
South West +15 8 £32,500 -21.21% 1
North West -24 7 £43,750 +30.11%
East of England +5 4 £41,250 -5.71%
East Midlands +12 2 £31,500 -10.00%
Service Desk Manager
UK

Service Desk Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 19 January 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Desk Manager in the job title.

1 152 (76.77%) ITIL
2 63 (31.82%) SLA
3 56 (28.28%) Windows
4 55 (27.78%) Service Delivery
5 46 (23.23%) Microsoft
5 46 (23.23%) Finance
6 39 (19.70%) ITIL Certification
6 39 (19.70%) Incident Management
6 39 (19.70%) Problem Management
7 36 (18.18%) Service Management
8 32 (16.16%) MS Excel
9 26 (13.13%) Active Directory
9 26 (13.13%) Change Management
10 25 (12.63%) Windows Server
11 24 (12.12%) MS Office
12 23 (11.62%) Service Desk Management
12 23 (11.62%) Line Management
12 23 (11.62%) Coaching
13 21 (10.61%) ITIL V3
14 20 (10.10%) Windows 7
15 19 (9.60%) Continuous Improvement
15 19 (9.60%) Mentoring
16 18 (9.09%) Stakeholder Management
16 18 (9.09%) Performance Management
17 16 (8.08%) People Management
17 16 (8.08%) Legal
18 15 (7.58%) Project Management
19 14 (7.07%) VMware
20 13 (6.57%) ITSM
20 13 (6.57%) MS Exchange

Service Desk Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (6.57%) MS Exchange
2 3 (1.52%) IIS
2 3 (1.52%) Oracle Workflow
3 2 (1.01%) CMS
3 2 (1.01%) Exchange Server 2010
4 1 (0.51%) Exchange Server 2007
4 1 (0.51%) Exchange Server 2013
4 1 (0.51%) SharePoint
Applications
1 32 (16.16%) MS Excel
2 24 (12.12%) MS Office
3 8 (4.04%) MS PowerPoint
4 2 (1.01%) MS Visio
Business Applications
1 3 (1.52%) Oracle Assets
1 3 (1.52%) Oracle Financials
1 3 (1.52%) Oracle General Ledger
1 3 (1.52%) Oracle Internet Expenses
1 3 (1.52%) Oracle iProcurement
1 3 (1.52%) Oracle Payables
1 3 (1.52%) Oracle Receivables
1 3 (1.52%) SAP Oil and Gas
2 2 (1.01%) Dynamics NAV
3 1 (0.51%) Oracle EBS R12
Cloud Services
1 9 (4.55%) Microsoft Azure
2 8 (4.04%) Office 365
3 6 (3.03%) Amazon AWS
4 4 (2.02%) SaaS
Communications & Networking
1 6 (3.03%) Firewall
2 3 (1.52%) TCP/IP
2 3 (1.52%) VPN
3 2 (1.01%) IP Telephony
3 2 (1.01%) LAN
3 2 (1.01%) WAN
4 1 (0.51%) Cisco IOS
4 1 (0.51%) Unified Communications
4 1 (0.51%) VLAN
4 1 (0.51%) VoIP
4 1 (0.51%) Wi-Fi
Database & Business Intelligence
1 9 (4.55%) SQL Server
2 3 (1.52%) SQL Server 2008
3 1 (0.51%) Crystal Reports
Development Applications
1 3 (1.52%) SQL Server Management Studio (SSMS)
2 1 (0.51%) JIRA
General
1 46 (23.23%) Finance
2 16 (8.08%) Legal
3 12 (6.06%) Banking
4 6 (3.03%) Telecoms
5 4 (2.02%) Law
5 4 (2.02%) Manufacturing
5 4 (2.02%) Marketing
6 3 (1.52%) Electronics
6 3 (1.52%) Retail
7 1 (0.51%) Advertising
7 1 (0.51%) Billing
7 1 (0.51%) French Language
7 1 (0.51%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.52%) WCF
2 2 (1.01%) .NET
3 1 (0.51%) Software Packaging
Miscellaneous
1 10 (5.05%) Management Information System
2 6 (3.03%) Analytical Skills
3 3 (1.52%) Performance Metrics
4 2 (1.01%) Blackberry
4 2 (1.01%) Fat Client
4 2 (1.01%) Thin Client
5 1 (0.51%) Clustering
5 1 (0.51%) CMDB
5 1 (0.51%) Computer Science
5 1 (0.51%) Data Protection Act
5 1 (0.51%) Freedom of Information
5 1 (0.51%) IVR
5 1 (0.51%) NHS
5 1 (0.51%) Statistics
5 1 (0.51%) Tandem
5 1 (0.51%) User Experience
Operating Systems
1 56 (28.28%) Windows
2 25 (12.63%) Windows Server
3 20 (10.10%) Windows 7
4 7 (3.54%) Apple iOS
5 6 (3.03%) Windows 8
6 5 (2.53%) Android
6 5 (2.53%) Windows 10
6 5 (2.53%) Windows Server 2012
7 4 (2.02%) Mac OS
7 4 (2.02%) Mac OS X
7 4 (2.02%) Windows Server 2008
8 3 (1.52%) Windows Mobile
9 1 (0.51%) Linux
9 1 (0.51%) Windows XP
Processes & Methodologies
1 152 (76.77%) ITIL
2 55 (27.78%) Service Delivery
3 39 (19.70%) Incident Management
3 39 (19.70%) Problem Management
4 36 (18.18%) Service Management
5 26 (13.13%) Change Management
6 23 (11.62%) Coaching
6 23 (11.62%) Line Management
6 23 (11.62%) Service Desk Management
7 21 (10.61%) ITIL V3
8 19 (9.60%) Continuous Improvement
8 19 (9.60%) Mentoring
9 18 (9.09%) Performance Management
9 18 (9.09%) Stakeholder Management
10 16 (8.08%) People Management
11 15 (7.58%) Project Management
12 13 (6.57%) ITSM
12 13 (6.57%) Time Management
13 10 (5.05%) Business Intelligence
14 8 (4.04%) PRINCE2
Programming Languages
1 11 (5.56%) SQL
2 3 (1.52%) C
2 3 (1.52%) PowerShell
3 2 (1.01%) C#
3 2 (1.01%) Java
3 2 (1.01%) VB
Qualifications
1 39 (19.70%) ITIL Certification
2 11 (5.56%) Microsoft Certification
2 11 (5.56%) Security Cleared
3 10 (5.05%) SC Cleared
4 8 (4.04%) MCSE
5 7 (3.54%) Degree
5 7 (3.54%) MCP
6 6 (3.03%) MCSA
7 5 (2.53%) MCITP
8 4 (2.02%) ITIL Foundation Certificate
8 4 (2.02%) MCDST
9 3 (1.52%) A+ Certification
10 2 (1.01%) CCNA
10 2 (1.01%) Cisco Certification
11 1 (0.51%) BPSS Clearance
11 1 (0.51%) CCNP
11 1 (0.51%) GNVQ
Quality Assurance & Compliance
1 63 (31.82%) SLA
2 9 (4.55%) ISO/IEC 27001
3 6 (3.03%) ISO 9000
4 3 (1.52%) QA
5 2 (1.01%) ISO 9001
5 2 (1.01%) Sarbanes-Oxley
System Software
1 26 (13.13%) Active Directory
2 8 (4.04%) VMware Infrastructure
3 3 (1.52%) Hyper-V
4 2 (1.01%) Terminal Services
4 2 (1.01%) XenApp
5 1 (0.51%) XenDesktop
Systems Management
1 4 (2.02%) AirWatch
2 2 (1.01%) Backup Exec
3 1 (0.51%) Failover Clustering
Vendors
1 46 (23.23%) Microsoft
2 14 (7.07%) VMware
3 11 (5.56%) Cisco
4 10 (5.05%) ServiceNow
5 9 (4.55%) Citrix
6 6 (3.03%) Apple
7 4 (2.02%) LANDesk
7 4 (2.02%) Oracle
8 3 (1.52%) NetApp
8 3 (1.52%) SAP
9 2 (1.01%) Google
9 2 (1.01%) HP
9 2 (1.01%) Toshiba
10 1 (0.51%) Atlassian
10 1 (0.51%) Avaya
10 1 (0.51%) iManage
10 1 (0.51%) SonicWALL
London
Nigel Frank International
Salary: £40000 - £450000 per annum
Posted: 22 hours ago
London
Nigel Frank International
Salary: £45000 - £50000 per annum
Posted: 22 hours ago
City, London
Harris Global
Salary: From £48,000 to £52,000 per annum + bonus and benefits
Posted: 13 hours ago
London
Recruitment Genius Ltd
Salary: £45000 - £55000 per annum
Posted: Yesterday
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 2 days ago
London
Head Resourcing
Salary: £40000 per annum + bonus, pension, healthcare
Posted: Yesterday
London
Plan-net
Salary: Unspecified Competitive rate
Posted: Yesterday
London
McGregor Boyall
Salary: £38000 - £47000 per annum
Posted: 3 days ago
Dudley, West Midlands (County)
Senitor Associates
Salary: £30000 - £35000 per annum
Posted: 2 days ago
London
Venn Group
Salary: £43000 - £51000 Per Annum + London Weighting
Posted: 6 days ago
London
First Point
Salary: £45000.00 - £55000.00 per annum + Bonus + Benefits
Posted: 6 days ago
Swindon, Wiltshire
Resourcing People Ltd.
Salary: + Benefits Package
Posted: 5 days ago
Newcastle
RCDTS
Salary: £45,000 - £60,000 per year
Posted: 23 days ago