Service Desk Manager Jobs in England
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
 3 months to
22 May 2013		 Same period 2012 Same period 2011
Service Desk Manager
Rank 727 753 752
Rank change year-on-year
+26 -1
Permanent jobs requiring a Service Desk Manager 113 119 86
As % of all permanent IT jobs located in England 0.111% 0.103% 0.074%
As % of the Job Titles category 0.118% 0.109% 0.079%
Number of salaries quoted 97 90 73
Average salary £46,000 £37,500 £38,500
Average salary % change year-on-year
+22.66% -2.59%
90% offered a salary of more than £31,900 £29,300 £34,200
10% offered a salary of more than £60,000 £55,000 £61,100
UK excluding London average salary £40,000 £38,750 £36,500
% change year-on-year
+3.22% +6.16%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category		 96074 109197 109157
As % of all permanent IT jobs located in England 94.44% 94.79% 94.29%
Number of salaries quoted 80838 94319 92814
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,000 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Manager
UK

Service Desk Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager across the England region as a proportion of the total demand within the Job Titles category.

England Service Desk Manager Jobs Demand Trend

Service Desk Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the England region.

England Service Desk Manager Salary Trend

Service Desk Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the England region over the 3 months to 22 May 2013.

England Service Desk Manager Salary Histogram

Service Desk Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the England region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
London +43 47 £55,000 +46.66%
South East +25 26 £50,000 +19.76%
East Midlands +18 20 £40,000 +29.03%
Yorkshire +2 20 £33,250 +2.30%
East of England +9 4 £50,000 +81.81%
South West -4 2 £40,000 -33.33%
North West -10 1 - -
Service Desk Manager
UK

Service Desk Manager
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the England region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 134 (80.24%) ITIL
2 59 (35.33%) Windows
3 52 (31.14%) SLA
4 46 (27.54%) Service Delivery
5 42 (25.15%) Service Management
6 40 (23.95%) Active Directory
7 39 (23.35%) Microsoft
8 38 (22.75%) Service Desk Management
9 36 (21.56%) ITIL Certification
10 33 (19.76%) Finance
11 31 (18.56%) MS Excel
12 30 (17.96%) Incident Management
13 24 (14.37%) MS Exchange
14 20 (11.98%) Citrix
14 20 (11.98%) Windows 7
15 19 (11.38%) Windows XP
16 18 (10.78%) MS Office
17 17 (10.18%) Microsoft Certification
18 16 (9.581%) Retail
18 16 (9.581%) ITSM
19 13 (7.784%) VMware
19 13 (7.784%) Problem Management
20 12 (7.186%) Degree
20 12 (7.186%) Remedy
21 11 (6.587%) Blackberry Enterprise Server
21 11 (6.587%) Banking
21 11 (6.587%) Continuous Improvement
21 11 (6.587%) Windows Server 2008
22 10 (5.988%) SharePoint
23 8 (4.790%) Legal

Service Desk Manager
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the England region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (2.395%) HTML
2 2 (1.198%) Application Packaging
2 2 (1.198%) COM
2 2 (1.198%) XML
3 1 (0.599%) CSS
Application Platforms
1 24 (14.37%) MS Exchange
2 11 (6.587%) Blackberry Enterprise Server
3 10 (5.988%) SharePoint
4 5 (2.994%) Exchange Server 2003
4 5 (2.994%) SharePoint Server
4 5 (2.994%) Exchange Server 2007
5 4 (2.395%) Exchange Server 2010
6 2 (1.198%) Lotus Notes
6 2 (1.198%) Apache
Applications
1 31 (18.56%) MS Excel
2 18 (10.78%) MS Office
3 3 (1.796%) MS PowerPoint
4 2 (1.198%) Office 365
5 1 (0.599%) MS Visio
Business Applications
1 2 (1.198%) SAP Retail
1 2 (1.198%) Retail-J
2 1 (0.599%) Maximo
2 1 (0.599%) SAP R/3
Communications & Networking
1 6 (3.593%) TCP/IP
2 5 (2.994%) SAN
3 3 (1.796%) LAN
3 3 (1.796%) WAN
3 3 (1.796%) HTTP
4 2 (1.198%) HTTPS
4 2 (1.198%) Internet
4 2 (1.198%) Wireless
5 1 (0.599%) IP Telephony
Database & Business Intelligence
1 6 (3.593%) SQL Server
2 1 (0.599%) MySQL
2 1 (0.599%) Crystal Reports
2 1 (0.599%) Big Data
General
1 33 (19.76%) Finance
2 16 (9.581%) Retail
3 11 (6.587%) Banking
4 8 (4.790%) Legal
5 7 (4.192%) Law
6 5 (2.994%) Manufacturing
7 3 (1.796%) Telecoms
7 3 (1.796%) Financial Institution
8 2 (1.198%) Advertising
8 2 (1.198%) Pharmaceutical
9 1 (0.599%) Back Office
9 1 (0.599%) Marketing
Miscellaneous
1 7 (4.192%) Blackberry
2 5 (2.994%) Management Information System
2 5 (2.994%) Streaming Video
3 4 (2.395%) Statistics
3 4 (2.395%) Hedge funds
3 4 (2.395%) Enterprise Software
3 4 (2.395%) EPoS
4 3 (1.796%) SaaS
5 2 (1.198%) Computer Science
5 2 (1.198%) Open Source
5 2 (1.198%) FMCG
5 2 (1.198%) Client/Server
6 1 (0.599%) E-Learning
6 1 (0.599%) iPad
6 1 (0.599%) CMDB
Operating Systems
1 59 (35.33%) Windows
2 20 (11.98%) Windows 7
3 19 (11.38%) Windows XP
4 11 (6.587%) Windows Server 2008
5 7 (4.192%) UNIX
6 6 (3.593%) Mac OS X
7 5 (2.994%) Linux
8 4 (2.395%) Windows Vista
8 4 (2.395%) Windows Server 2003
9 2 (1.198%) Windows 8
10 1 (0.599%) Windows 2000
Processes & Methodologies
1 134 (80.24%) ITIL
2 46 (27.54%) Service Delivery
3 42 (25.15%) Service Management
4 38 (22.75%) Service Desk Management
5 30 (17.96%) Incident Management
6 16 (9.581%) ITSM
7 13 (7.784%) Problem Management
8 11 (6.587%) Continuous Improvement
9 8 (4.790%) Change Management
10 7 (4.192%) Performance Management
11 6 (3.593%) Risk Management
11 6 (3.593%) Project Management
12 5 (2.994%) Document Management
12 5 (2.994%) Matrix Management
12 5 (2.994%) Process Improvement
13 4 (2.395%) ITIL V3
13 4 (2.395%) Release Management
13 4 (2.395%) Time Management
14 3 (1.796%) Process Management
14 3 (1.796%) Migration
Programming Languages
1 7 (4.192%) SQL
2 4 (2.395%) Java
3 2 (1.198%) JavaScript
3 2 (1.198%) VBScript
3 2 (1.198%) VB
Qualifications
1 36 (21.56%) ITIL Certification
2 17 (10.18%) Microsoft Certification
3 12 (7.186%) Degree
4 7 (4.192%) MCSA
4 7 (4.192%) MCP
5 6 (3.593%) A+ Certification
5 6 (3.593%) CCNA
5 6 (3.593%) Cisco Certification
6 5 (2.994%) MCSE
7 4 (2.395%) MCITP
7 4 (2.395%) Network+ Certification
8 2 (1.198%) CCEE
8 2 (1.198%) CCAA
8 2 (1.198%) SC Cleared
8 2 (1.198%) DV Cleared
8 2 (1.198%) Security Cleared
8 2 (1.198%) CCENT
8 2 (1.198%) Citrix Certification
9 1 (0.599%) ISEB
Quality Assurance & Compliance
1 52 (31.14%) SLA
2 7 (4.192%) Sarbanes-Oxley
3 1 (0.599%) BS7799
3 1 (0.599%) ISO 9001
3 1 (0.599%) PCI DSS
3 1 (0.599%) COBIT
3 1 (0.599%) ISO/IEC 27001
System Software
1 40 (23.95%) Active Directory
2 6 (3.593%) XenApp
3 4 (2.395%) VMware Infrastructure
4 3 (1.796%) Terminal Services
Systems Management
1 2 (1.198%) SCCM
2 1 (0.599%) OVSD
2 1 (0.599%) OpenView
2 1 (0.599%) ServiceCenter
Vendors
1 39 (23.35%) Microsoft
2 20 (11.98%) Citrix
3 13 (7.784%) VMware
4 12 (7.186%) Remedy
5 6 (3.593%) NetApp
5 6 (3.593%) Cisco
6 4 (2.395%) LANDesk
6 4 (2.395%) Apple
6 4 (2.395%) Symantec
7 3 (1.796%) SAP
8 2 (1.198%) Twitter
8 2 (1.198%) Sophos
8 2 (1.198%) Lotus
9 1 (0.599%) ION Trading
9 1 (0.599%) Altiris
9 1 (0.599%) Oracle
9 1 (0.599%) IBM
9 1 (0.599%) HP
Global Service Desk Manager
London
Job Title: Global Service Desk ManagerSalary: £60-80,000Location: Central LondonMy client are a global engineering company. They are a company with ambitious plans, one of which is...
Hays Specialist Recruitment
Salary: £60000.00 - £80000.00 per annum + Full Benefits Package
Posted: 30 April 2013
Service Desk Manager
High Wycombe, Thames Valley
Reporting to the Service Delivery Manager you will be responsible for the delivery and development of the support desk as well as producing regular reports for service performance...
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum + Bonus
Posted: 22 May 2013
IT Service Desk Manager/Support Manager/Helpdesk Manager
Worthing, West Sussex
We are recruiting for a permanent IT Service Desk Manager to work for our leading organisation based in Worthing. They are looking for dependable characters with experience of...
DGH Recruitment Ltd
Salary: £28000 - £33000 per annum + benefits
Posted: 20 May 2013
Service Desk Manager
Leeds, West Yorkshire
Previous service desk management experience is desirable. Experience, understanding and knowledge in the following areas are required: Microsoft Office Suite, especially Outlook. Microsoft Windows Server technologies. Microsoft Office...
Octari Ltd
Salary: From £22,000 to £30,000 per annum
Posted: 20 May 2013
Service Delivery Manager - Service Desk Manager
London
Working for a leading ecommerce Vendor. The role is varied and focuses on: MI, service management/reporting, query management, application management, environment and infrastructure management, release management/transition,...
Epsilium Recruitment
Salary: From £40,000 to £45,000 per annum + Bonus + Pension + Health + 23-28 D
Posted: 21 May 2013
IT Service Desk Manager - Leeds, West Yorkshire
Leeds, West Yorkshire
Leading professional services company based in Leeds city centre have a new role for a talented and customer focused IT Service Delivery Manager This is an exciting role...
Head Resourcing
Salary: £35000 - £50000 per annum + benefits package
Posted: 20 May 2013
Service Desk Manager
City, London
Technical Skills Standard Microsoft Technologies (e.g. Windows Server 2008, Exchange, Sharepoint, SQL)... Experience of Disaster Recovery in line with best practises. Exposure to Unix and Apple technologies...
Search Consultancy
Posted: 17 May 2013
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Last Updated Wednesday 22 May 2013
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