The statistics below represent IT jobs advertised across the England region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 789 755 745
Rank change year-on-year
-34 -10
Permanent jobs requiring a Service Desk Manager 88 184 195
As % of all permanent IT jobs located in England 0.10% 0.19% 0.18%
As % of the Job Titles category 0.11% 0.19% 0.19%
Number of salaries quoted 79 160 170
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £32,500 £37,450 £31,500
10% offered a salary of more than £65,500 £57,500 £55,000
UK excluding London median salary £40,000 £42,500 £37,500
% change year-on-year
-5.88% +13.33%
Service Desk Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
81095 95808 102984
As % of all permanent IT jobs located in England 96.50% 96.64% 96.62%
Number of salaries quoted 67904 80693 85946
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £69,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Desk Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in England

Service Desk Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the England region.

Service Desk Manager Salary Trend in England

Service Desk Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the England region over the 3 months to 10 December 2016.

Service Desk Manager Salary Histogram in England

Service Desk Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the England region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +6 35 £50,000 +11.11% 6
South East +28 17 £45,000 - 1
North West -21 11 £42,500 - 1
Yorkshire +30 8 £36,000 +10.76% 2
South West +11 8 £32,500 -18.75% 2
East of England +9 7 £40,000 -8.57%
East Midlands +2 2 £37,250 +35.45%
Service Desk Manager
UK

Service Desk Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 10 December 2016, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Desk Manager in the job title.

1 141 (71.57%) ITIL
2 71 (36.04%) Windows
3 55 (27.92%) SLA
4 48 (24.37%) Service Delivery
5 44 (22.34%) Microsoft
6 42 (21.32%) Finance
7 36 (18.27%) ITIL Certification
8 32 (16.24%) Problem Management
8 32 (16.24%) Windows Server
9 30 (15.23%) Incident Management
10 29 (14.72%) Active Directory
10 29 (14.72%) MS Office
10 29 (14.72%) Service Management
11 28 (14.21%) MS Excel
12 25 (12.69%) Line Management
13 24 (12.18%) Change Management
14 23 (11.68%) Coaching
15 20 (10.15%) VMware
15 20 (10.15%) Windows 7
16 19 (9.64%) Mentoring
17 18 (9.14%) ITIL V3
17 18 (9.14%) SQL
18 17 (8.63%) MS Exchange
18 17 (8.63%) Citrix
18 17 (8.63%) Stakeholder Management
19 16 (8.12%) Legal
19 16 (8.12%) Cisco
19 16 (8.12%) Continuous Improvement
19 16 (8.12%) Service Desk Management
20 15 (7.61%) Performance Management

Service Desk Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (8.63%) MS Exchange
2 4 (2.03%) SharePoint
3 3 (1.52%) IIS
3 3 (1.52%) Oracle Workflow
4 2 (1.02%) CMS
4 2 (1.02%) Exchange Server 2010
5 1 (0.51%) Exchange Server 2007
5 1 (0.51%) Exchange Server 2013
5 1 (0.51%) Skype for Business
Applications
1 29 (14.72%) MS Office
2 28 (14.21%) MS Excel
3 4 (2.03%) MS PowerPoint
4 1 (0.51%) MS Visio
Business Applications
1 3 (1.52%) Oracle Assets
1 3 (1.52%) Oracle Financials
1 3 (1.52%) Oracle General Ledger
1 3 (1.52%) Oracle Internet Expenses
1 3 (1.52%) Oracle iProcurement
1 3 (1.52%) Oracle Payables
1 3 (1.52%) Oracle Receivables
1 3 (1.52%) SAP Oil and Gas
2 2 (1.02%) Dynamics NAV
3 1 (0.51%) Oracle EBS R12
Cloud Services
1 9 (4.57%) Microsoft Azure
2 8 (4.06%) Office 365
3 6 (3.05%) Amazon AWS
4 4 (2.03%) SaaS
Communications & Networking
1 11 (5.58%) Firewall
2 8 (4.06%) TCP/IP
3 7 (3.55%) LAN
3 7 (3.55%) WAN
4 6 (3.05%) IP Telephony
5 5 (2.54%) VPN
6 4 (2.03%) DHCP
6 4 (2.03%) DNS
6 4 (2.03%) Wireless
7 1 (0.51%) Cisco IOS
7 1 (0.51%) Ethernet
7 1 (0.51%) Intranet
7 1 (0.51%) SMTP
7 1 (0.51%) Unified Communications
7 1 (0.51%) VLAN
7 1 (0.51%) VoIP
7 1 (0.51%) Wi-Fi
Database & Business Intelligence
1 8 (4.06%) SQL Server
2 3 (1.52%) SQL Server 2008
3 1 (0.51%) Crystal Reports
Development Applications
1 3 (1.52%) SQL Server Management Studio (SSMS)
2 1 (0.51%) JIRA
General
1 42 (21.32%) Finance
2 16 (8.12%) Legal
3 6 (3.05%) Banking
3 6 (3.05%) Telecoms
4 5 (2.54%) Manufacturing
4 5 (2.54%) Marketing
5 3 (1.52%) Electronics
5 3 (1.52%) Law
6 2 (1.02%) Advertising
6 2 (1.02%) Retail
7 1 (0.51%) Billing
Libraries, Frameworks & Software Standards
1 3 (1.52%) WCF
2 2 (1.02%) .NET
3 1 (0.51%) Software Packaging
Miscellaneous
1 12 (6.09%) Analytical Skills
1 12 (6.09%) Management Information System
2 6 (3.05%) Fat Client
2 6 (3.05%) Thin Client
3 4 (2.03%) Replication
4 3 (1.52%) Performance Metrics
4 3 (1.52%) User Experience
5 2 (1.02%) Blackberry
5 2 (1.02%) Driving Licence
5 2 (1.02%) Telematics
6 1 (0.51%) Clustering
6 1 (0.51%) CMDB
6 1 (0.51%) Computer Science
6 1 (0.51%) Data Protection Act
6 1 (0.51%) Freedom of Information
6 1 (0.51%) IVR
6 1 (0.51%) Mobile Computing
6 1 (0.51%) NHS
6 1 (0.51%) Statistics
6 1 (0.51%) Tandem
Operating Systems
1 71 (36.04%) Windows
2 32 (16.24%) Windows Server
3 20 (10.15%) Windows 7
4 9 (4.57%) Windows 10
4 9 (4.57%) Windows Server 2008
5 6 (3.05%) Windows 8
5 6 (3.05%) Windows XP
6 5 (2.54%) Apple iOS
6 5 (2.54%) Linux
6 5 (2.54%) Windows Server 2012
7 4 (2.03%) Mac OS X
7 4 (2.03%) Unix
8 3 (1.52%) Android
8 3 (1.52%) Mac OS
8 3 (1.52%) Windows Mobile
9 1 (0.51%) Windows Server 2003
Processes & Methodologies
1 141 (71.57%) ITIL
2 48 (24.37%) Service Delivery
3 32 (16.24%) Problem Management
4 30 (15.23%) Incident Management
5 29 (14.72%) Service Management
6 25 (12.69%) Line Management
7 24 (12.18%) Change Management
8 23 (11.68%) Coaching
9 19 (9.64%) Mentoring
10 18 (9.14%) ITIL V3
11 17 (8.63%) Stakeholder Management
12 16 (8.12%) Continuous Improvement
12 16 (8.12%) Service Desk Management
13 15 (7.61%) Performance Management
14 13 (6.60%) People Management
14 13 (6.60%) Time Management
15 10 (5.08%) Project Management
16 9 (4.57%) Business Intelligence
16 9 (4.57%) ITSM
16 9 (4.57%) PRINCE2
Programming Languages
1 18 (9.14%) SQL
2 4 (2.03%) VB
3 3 (1.52%) C
3 3 (1.52%) PowerShell
4 2 (1.02%) C#
4 2 (1.02%) Java
Qualifications
1 36 (18.27%) ITIL Certification
2 11 (5.58%) Security Cleared
3 10 (5.08%) Microsoft Certification
3 10 (5.08%) SC Cleared
4 9 (4.57%) Degree
5 7 (3.55%) MCSE
6 6 (3.05%) MCP
6 6 (3.05%) MCSA
7 5 (2.54%) MCITP
8 4 (2.03%) MCDST
9 3 (1.52%) A+ Certification
10 2 (1.02%) CCNA
10 2 (1.02%) Cisco Certification
10 2 (1.02%) ITIL Foundation Certificate
11 1 (0.51%) BPSS Clearance
11 1 (0.51%) CCNP
11 1 (0.51%) DBS Check
11 1 (0.51%) GNVQ
Quality Assurance & Compliance
1 55 (27.92%) SLA
2 10 (5.08%) ISO/IEC 27001
3 6 (3.05%) ISO 9000
4 4 (2.03%) QA
5 2 (1.02%) ISO 9001
5 2 (1.02%) Sarbanes-Oxley
System Software
1 29 (14.72%) Active Directory
2 12 (6.09%) VMware Infrastructure
3 4 (2.03%) DFS Replication
3 4 (2.03%) Terminal Server
4 3 (1.52%) Hyper-V
5 2 (1.02%) Terminal Services
5 2 (1.02%) XenApp
6 1 (0.51%) Virtual Servers
6 1 (0.51%) XenDesktop
Systems Management
1 4 (2.03%) AirWatch
1 4 (2.03%) Systems Management Server (SMS)
1 4 (2.03%) WSUS
2 2 (1.02%) Backup Exec
3 1 (0.51%) Failover Clustering
Vendors
1 44 (22.34%) Microsoft
2 20 (10.15%) VMware
3 17 (8.63%) Citrix
4 16 (8.12%) Cisco
5 11 (5.58%) ServiceNow
6 5 (2.54%) Apple
6 5 (2.54%) Remedy
7 4 (2.03%) Dell KACE
7 4 (2.03%) LANDesk
7 4 (2.03%) Oracle
8 3 (1.52%) NetApp
8 3 (1.52%) SAP
9 2 (1.02%) Google
10 1 (0.51%) Adobe
10 1 (0.51%) Atlassian
10 1 (0.51%) Avaya
10 1 (0.51%) iManage
10 1 (0.51%) Salesforce.com
10 1 (0.51%) SonicWALL
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 2 hours ago
London
Etech Partners
Salary: Up to £65,000 per annum + Benefits
Posted: Yesterday
Gloucestershire
HAYS INFORMATION TECHNOLOGY
Salary: £35000 - £45000 per annum + 40 Days Annual Leave + Benefits
Posted: 3 days ago
Walsall, West Midlands (County)
Senitor Associates
Salary: £30000 - £35000 per annum + Great company + Benefits
Posted: Yesterday
London
First Point
Salary: £45000.00 - £55000.00 per annum + Bonus + Benefits
Posted: Yesterday
Farnborough, Hampshire
Experis Ltd
Salary: £40000.00 per annum
Posted: 3 days ago
London
Harrington Starr
Salary: £55000 - £65000 per annum + bonus, benefits + training
Posted: 3 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 2 days ago
London
Plan-net
Salary: Unspecified Competitive rate
Posted: 4 days ago
Bradford, West Yorkshire
Yorkshire Water
Salary: From £23,139 to £28,923 per annum depending on experience
Posted: 9 days ago
Gloucester
Hays Specialist Recruitment Ltd
Posted: 15 days ago
City of London
Hays London City Cheapside
Posted: 24 days ago
Wetherby
Computer Futures
Salary: competitive
Posted: 23 days ago