The statistics below represent IT jobs advertised across the England region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 776 750 786
Rank change year-on-year
-26 +36
Permanent jobs requiring a Service Desk Manager 119 198 187
As % of all permanent IT jobs located in England 0.13% 0.19% 0.17%
As % of the Job Titles category 0.14% 0.20% 0.17%
Number of salaries quoted 94 181 173
Median salary £42,500 £42,500 £47,500
Median salary % change year-on-year
- -10.52%
90% offered a salary of more than £32,500 £34,500 £34,000
10% offered a salary of more than £50,000 £55,000 £65,000
UK excluding London median salary £42,000 £40,250 £42,500
% change year-on-year
+4.34% -5.29%
Service Desk Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
87554 99617 109098
As % of all permanent IT jobs located in England 96.39% 96.53% 96.51%
Number of salaries quoted 74678 83101 90011
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Manager
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in England

Service Desk Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the England region.

Service Desk Manager Salary Trend in England

Service Desk Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the England region over the 3 months to 25 June 2016.

Service Desk Manager Salary Histogram in England

Service Desk Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the England region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -5 34 £42,500 -5.55% 2
South East +49 30 £47,500 +9.19% 2
Yorkshire +26 16 £42,000 +12.75% 1
South West +9 12 £32,500 -8.86%
East Midlands +9 10 £27,500 -22.53% 1
West Midlands -27 7 £45,000 +12.50% 1
North West +16 5 £45,000 +12.50%
North East - 3 £32,500 -
East of England +14 2 £48,750 +21.87% 1
Service Desk Manager
UK

Service Desk Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 June 2016, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Desk Manager in the job title.

1 201 (71.02%) ITIL
2 92 (32.51%) Finance
3 91 (32.16%) SLA
4 86 (30.39%) Windows
4 86 (30.39%) Service Delivery
5 83 (29.33%) ITIL Certification
6 69 (24.38%) Incident Management
7 55 (19.43%) Microsoft
8 48 (16.96%) Active Directory
8 48 (16.96%) Service Management
9 41 (14.49%) Service Desk Management
9 41 (14.49%) Mentoring
10 40 (14.13%) Continuous Improvement
11 38 (13.43%) Line Management
12 36 (12.72%) Change Management
13 35 (12.37%) Problem Management
14 34 (12.01%) Windows 7
15 33 (11.66%) Performance Management
15 33 (11.66%) ITIL V3
16 31 (10.95%) Coaching
16 31 (10.95%) Analytical Skills
17 30 (10.60%) People Management
18 27 (9.54%) MS Office
19 26 (9.19%) Windows Server
20 22 (7.77%) MS Excel
21 18 (6.36%) Windows Server 2008
22 17 (6.01%) Statistics
22 17 (6.01%) ITSM
22 17 (6.01%) VMware
23 16 (5.65%) MS Exchange

Service Desk Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (5.65%) MS Exchange
2 8 (2.83%) Exchange Server 2010
3 5 (1.77%) SharePoint
3 5 (1.77%) Skype for Business
4 4 (1.41%) Exchange Server 2007
5 3 (1.06%) Exchange Server 2013
6 1 (0.35%) IIS
6 1 (0.35%) SharePoint 2013
Applications
1 27 (9.54%) MS Office
2 22 (7.77%) MS Excel
3 6 (2.12%) MS PowerPoint
Business Applications
1 2 (0.71%) Dynamics CRM
1 2 (0.71%) SAP Oil and Gas
2 1 (0.35%) Remedy ITSM
Cloud Services
1 8 (2.83%) Office 365
2 4 (1.41%) SaaS
3 2 (0.71%) Google Apps
3 2 (0.71%) IaaS
4 1 (0.35%) Microsoft Azure
Communications & Networking
1 13 (4.59%) DHCP
1 13 (4.59%) DNS
2 11 (3.89%) TCP/IP
3 8 (2.83%) LAN
4 7 (2.47%) VPN
4 7 (2.47%) WAN
5 6 (2.12%) Firewall
6 5 (1.77%) ATM
6 5 (1.77%) Broadband
6 5 (1.77%) Wireless
7 4 (1.41%) Intranet
7 4 (1.41%) IP Telephony
7 4 (1.41%) SAN
7 4 (1.41%) VoIP
8 3 (1.06%) Cisco IOS
9 2 (0.71%) Kerberos
9 2 (0.71%) Skype
9 2 (0.71%) VLAN
10 1 (0.35%) Extranet
10 1 (0.35%) MPLS
Database & Business Intelligence
1 8 (2.83%) SQL Server
2 7 (2.47%) Crystal Reports
Development Applications
1 1 (0.35%) JIRA
General
1 92 (32.51%) Finance
2 13 (4.59%) Banking
3 11 (3.89%) Law
4 7 (2.47%) Advertising
4 7 (2.47%) Legal
5 6 (2.12%) Manufacturing
6 5 (1.77%) Marketing
6 5 (1.77%) Retail
7 3 (1.06%) Financial Institution
7 3 (1.06%) Local Government
7 3 (1.06%) Telecoms
8 2 (0.71%) Back Office
8 2 (0.71%) Electronics
8 2 (0.71%) Investment Banking
9 1 (0.35%) Aerospace
9 1 (0.35%) Front Office
Libraries, Frameworks & Software Standards
1 5 (1.77%) .NET
Miscellaneous
1 31 (10.95%) Analytical Skills
2 17 (6.01%) Statistics
3 11 (3.89%) Virtual Team
4 7 (2.47%) Blackberry
5 6 (2.12%) CMDB
6 5 (1.77%) Management Information System
7 4 (1.41%) Driving Licence
7 4 (1.41%) User Experience
8 3 (1.06%) Performance Metrics
9 2 (0.71%) Fat Client
9 2 (0.71%) Hedge funds
9 2 (0.71%) iPad
9 2 (0.71%) Replication
9 2 (0.71%) Social Media
9 2 (0.71%) Thin Client
10 1 (0.35%) Computer Science
10 1 (0.35%) FMCG
10 1 (0.35%) iPhone
10 1 (0.35%) Life Science
10 1 (0.35%) Wiki
Operating Systems
1 86 (30.39%) Windows
2 34 (12.01%) Windows 7
3 26 (9.19%) Windows Server
4 18 (6.36%) Windows Server 2008
5 12 (4.24%) Windows 10
5 12 (4.24%) Windows Server 2012
6 8 (2.83%) Linux
7 6 (2.12%) Mac OS X
7 6 (2.12%) Windows Server 2003
8 5 (1.77%) Windows XP
9 3 (1.06%) Android
10 2 (0.71%) Unix
10 2 (0.71%) Windows 8
11 1 (0.35%) Mac OS X Server
Processes & Methodologies
1 201 (71.02%) ITIL
2 86 (30.39%) Service Delivery
3 69 (24.38%) Incident Management
4 48 (16.96%) Service Management
5 41 (14.49%) Mentoring
5 41 (14.49%) Service Desk Management
6 40 (14.13%) Continuous Improvement
7 38 (13.43%) Line Management
8 36 (12.72%) Change Management
9 35 (12.37%) Problem Management
10 33 (11.66%) ITIL V3
10 33 (11.66%) Performance Management
11 31 (10.95%) Coaching
12 30 (10.60%) People Management
13 17 (6.01%) ITSM
14 16 (5.65%) PRINCE2
15 14 (4.95%) Supplier Management
16 11 (3.89%) E-Commerce
17 10 (3.53%) Configuration Management
17 10 (3.53%) Stakeholder Management
Programming Languages
1 14 (4.95%) SQL
2 8 (2.83%) C
3 2 (0.71%) Java
3 2 (0.71%) JavaScript
4 1 (0.35%) T-SQL
Qualifications
1 83 (29.33%) ITIL Certification
2 12 (4.24%) MCP
3 11 (3.89%) ITIL Foundation Certificate
4 9 (3.18%) Security Cleared
5 7 (2.47%) MOS
6 6 (2.12%) Degree
6 6 (2.12%) HND
7 5 (1.77%) Microsoft Certification
7 5 (1.77%) SC Cleared
8 4 (1.41%) MCITP
9 3 (1.06%) MCSA
9 3 (1.06%) MCSE
9 3 (1.06%) PRINCE2 Certification
10 2 (0.71%) CCNA
10 2 (0.71%) Cisco Certification
11 1 (0.35%) A+ Certification
11 1 (0.35%) Postgraduate
Quality Assurance & Compliance
1 91 (32.16%) SLA
2 11 (3.89%) ISO/IEC 27001
3 4 (1.41%) Sarbanes-Oxley
4 2 (0.71%) BS7799
System Software
1 48 (16.96%) Active Directory
2 10 (3.53%) Hyper-V
3 7 (2.47%) VMware Infrastructure
4 6 (2.12%) XenApp
4 6 (2.12%) XenDesktop
5 3 (1.06%) Terminal Server
5 3 (1.06%) Virtual Desktop
5 3 (1.06%) vSphere
6 2 (0.71%) DFS Replication
7 1 (0.35%) Terminal Services
7 1 (0.35%) Virtual Servers
7 1 (0.35%) VMware ESXi
Systems Management
1 2 (0.71%) Systems Management Server (SMS)
1 2 (0.71%) WSUS
2 1 (0.35%) AirWatch
2 1 (0.35%) SCCM
Vendors
1 55 (19.43%) Microsoft
2 17 (6.01%) VMware
3 16 (5.65%) Citrix
4 14 (4.95%) Sun
5 7 (2.47%) Cisco
6 6 (2.12%) Apple
6 6 (2.12%) Remedy
7 5 (1.77%) AppSense
8 2 (0.71%) Computacenter
8 2 (0.71%) Dell KACE
8 2 (0.71%) EMC
8 2 (0.71%) Facebook
8 2 (0.71%) Google
8 2 (0.71%) HP
8 2 (0.71%) MobileIron
8 2 (0.71%) NetApp
8 2 (0.71%) Nimble Storage
8 2 (0.71%) SAP
8 2 (0.71%) ServiceNow
9 1 (0.35%) Zeacom
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 12 hours ago
Huddersfield, West Yorkshire
Reed Technology
Salary: £30000 - £33000 per annum + benefits car / allowance
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £40000.00 - £50000.00 per annum
Posted: 3 days ago
City, London
Harrington Starr
Salary: £55000 - £65000 per annum
Posted: 12 hours ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive + Benefits
Posted: Yesterday
Cambridge
People Source Consulting
Salary: £40000 - £45000 per annum + Fantastic Benefits Package
Posted: 23 days ago