The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 668 732 766
Rank change year-on-year
+64 +34
Permanent jobs requiring a Service Desk Manager 209 176 106
As % of all permanent IT jobs located in England 0.20% 0.16% 0.10%
As % of the Job Titles category 0.21% 0.17% 0.11%
Number of salaries quoted 196 155 92
Average salary £42,500 £45,000 £50,000
Average salary % change year-on-year
-5.55% -10.00%
90% offered a salary of more than £34,450 £34,400 £33,000
10% offered a salary of more than £55,050 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £45,000
% change year-on-year
- -11.11%
Service Desk Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97876 106372 100372
As % of all permanent IT jobs located in England 94.70% 94.57% 94.78%
Number of salaries quoted 80918 87012 84539
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in England

Service Desk Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the England region.

Service Desk Manager Salary Trend in England

Service Desk Manager
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the England region over the 3 months to 17 April 2015.

Service Desk Manager Salary Histogram in England

Service Desk Manager
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the England region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +22 96 £50,000 +5.26% 4
South East +5 48 £42,000 -6.66% 2
East of England +32 17 £40,000 -11.11% 2
South West +3 17 £36,000 +10.76% 1
West Midlands -7 10 £34,500 -6.75% 2
Yorkshire +4 9 £35,000 -2.77% 3
North West +3 8 £39,250 -7.64% 5
East Midlands +13 5 £45,000 +9.09%
Service Desk Manager
UK

Service Desk Manager
Top 30 Related IT Skills in England

For the 6 months to 17 April 2015, IT jobs across the England region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 322 (81.73%) ITIL
2 151 (38.32%) SLA
3 138 (35.03%) Service Delivery
4 113 (28.68%) Windows
5 111 (28.17%) ITIL Certification
6 88 (22.34%) Service Management
7 72 (18.27%) Microsoft
8 70 (17.77%) Incident Management
9 65 (16.50%) MS Office
10 62 (15.74%) MS Excel
10 62 (15.74%) Problem Management
11 50 (12.69%) Line Management
12 44 (11.17%) Analytical Skills
12 44 (11.17%) Change Management
13 43 (10.91%) Finance
13 43 (10.91%) Active Directory
14 42 (10.66%) Retail
15 41 (10.41%) Windows 7
15 41 (10.41%) Legal
15 41 (10.41%) Service Desk Management
16 40 (10.15%) Continuous Improvement
17 38 (9.64%) Law
18 37 (9.39%) ITSM
18 37 (9.39%) Degree
19 34 (8.63%) People Management
20 33 (8.38%) Mentoring
21 32 (8.12%) Coaching
22 27 (6.85%) Banking
23 26 (6.60%) VMware
24 23 (5.84%) Root Cause Analysis

Service Desk Manager
Top Related IT Skills in England by Category

For the 6 months to 17 April 2015, IT jobs across the England region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (5.33%) MS Exchange
2 16 (4.06%) WorkSite
3 10 (2.54%) SharePoint
4 7 (1.78%) Exchange Server 2010
5 5 (1.27%) Lync
6 4 (1.02%) Blackberry Enterprise Server
7 3 (0.76%) IIS
8 2 (0.51%) Drupal
Applications
1 65 (16.50%) MS Office
2 62 (15.74%) MS Excel
3 9 (2.28%) MS PowerPoint
4 7 (1.78%) MS Visio
5 2 (0.51%) Spreadsheet
5 2 (0.51%) Adobe Creative Suite
5 2 (0.51%) MS Project
Business Applications
1 4 (1.02%) Dynamics CRM
2 3 (0.76%) Remedy ITSM
3 2 (0.51%) SAP BPC
4 1 (0.25%) Advent Moxy
4 1 (0.25%) SAP SD
4 1 (0.25%) SAP Oil and Gas
4 1 (0.25%) assyst
Cloud Services
1 8 (2.03%) Office 365
2 3 (0.76%) Mimecast
2 3 (0.76%) Microsoft Azure
3 1 (0.25%) SaaS
3 1 (0.25%) Cloud Computing
Communications & Networking
1 17 (4.31%) Firewall
2 9 (2.28%) LAN
2 9 (2.28%) TCP/IP
2 9 (2.28%) VPN
3 8 (2.03%) Internet
4 7 (1.78%) SAN
5 5 (1.27%) Intranet
5 5 (1.27%) WAN
5 5 (1.27%) Extranet
6 4 (1.02%) MPLS
6 4 (1.02%) VLAN
7 3 (0.76%) NAS
7 3 (0.76%) Structured Cabling
7 3 (0.76%) ISDN
8 2 (0.51%) VoIP
9 1 (0.25%) DNS
9 1 (0.25%) Wi-Fi
9 1 (0.25%) Wireless
Database & Business Intelligence
1 5 (1.27%) SQL Server
2 2 (0.51%) SAP BW
2 2 (0.51%) SQL Server 2008
General
1 43 (10.91%) Finance
2 42 (10.66%) Retail
3 41 (10.41%) Legal
4 38 (9.64%) Law
5 27 (6.85%) Banking
6 13 (3.30%) Telecoms
7 8 (2.03%) Marketing
8 7 (1.78%) Publishing
9 6 (1.52%) Front Office
10 5 (1.27%) Manufacturing
10 5 (1.27%) Advertising
10 5 (1.27%) Investment Banking
11 4 (1.02%) French Language
11 4 (1.02%) German Language
11 4 (1.02%) Spanish Language
12 3 (0.76%) Aerospace
12 3 (0.76%) Back Office
13 1 (0.25%) Electronics
13 1 (0.25%) Financial Institution
13 1 (0.25%) Games
Libraries, Frameworks & Software Standards
1 6 (1.52%) Doctrine
2 1 (0.25%) Application Packaging
Miscellaneous
1 44 (11.17%) Analytical Skills
2 21 (5.33%) User Experience
3 20 (5.08%) Statistics
4 19 (4.82%) Blackberry
5 18 (4.57%) Hedge funds
6 14 (3.55%) EPoS
7 13 (3.30%) Performance Metrics
8 10 (2.54%) Management Information System
9 7 (1.78%) FMCG
10 4 (1.02%) Equities
10 4 (1.02%) Foreign Exchange (FX)
11 3 (0.76%) PDA
12 2 (0.51%) iPhone
13 1 (0.25%) Social Media
13 1 (0.25%) iPad
13 1 (0.25%) Mathematics
13 1 (0.25%) Computer Science
13 1 (0.25%) CMDB
13 1 (0.25%) Fat Client
13 1 (0.25%) Data Extraction
Operating Systems
1 113 (28.68%) Windows
2 41 (10.41%) Windows 7
3 14 (3.55%) Windows Server 2008
4 8 (2.03%) Windows Server 2003
4 8 (2.03%) Linux
5 7 (1.78%) Windows XP
6 4 (1.02%) UNIX
6 4 (1.02%) Mac OS
7 3 (0.76%) Windows 8
7 3 (0.76%) Windows Server 2012
7 3 (0.76%) Windows 2000 Server
8 2 (0.51%) Mac OS X
9 1 (0.25%) Windows 2000
9 1 (0.25%) Android
Processes & Methodologies
1 322 (81.73%) ITIL
2 138 (35.03%) Service Delivery
3 88 (22.34%) Service Management
4 70 (17.77%) Incident Management
5 62 (15.74%) Problem Management
6 50 (12.69%) Line Management
7 44 (11.17%) Change Management
8 41 (10.41%) Service Desk Management
9 40 (10.15%) Continuous Improvement
10 37 (9.39%) ITSM
11 34 (8.63%) People Management
12 33 (8.38%) Mentoring
13 32 (8.12%) Coaching
14 23 (5.84%) Root Cause Analysis
15 22 (5.58%) Performance Management
16 19 (4.82%) ITIL V3
16 19 (4.82%) Time Management
16 19 (4.82%) Operations Management
17 18 (4.57%) PRINCE2
18 16 (4.06%) Stakeholder Management
Programming Languages
1 15 (3.81%) SQL
2 6 (1.52%) C
Qualifications
1 111 (28.17%) ITIL Certification
2 37 (9.39%) Degree
3 14 (3.55%) MCP
4 7 (1.78%) Microsoft Certification
5 6 (1.52%) MCSE
5 6 (1.52%) CCNA
5 6 (1.52%) Cisco Certification
6 5 (1.27%) ITIL Foundation Certificate
7 4 (1.02%) Security Cleared
7 4 (1.02%) MCITP
7 4 (1.02%) PRINCE2 Certification
8 3 (0.76%) MCSA
8 3 (0.76%) SC Cleared
9 1 (0.25%) ISTQB Foundation Certification
9 1 (0.25%) ISEB
9 1 (0.25%) PMI Certification
Quality Assurance & Compliance
1 151 (38.32%) SLA
2 9 (2.28%) ISO/IEC 27001
3 2 (0.51%) QA
3 2 (0.51%) Sarbanes-Oxley
System Software
1 43 (10.91%) Active Directory
2 12 (3.05%) VMware Infrastructure
3 5 (1.27%) Terminal Services
4 4 (1.02%) Hyper-V
5 3 (0.76%) XenServer
6 1 (0.25%) VMware ESX
Systems Management
1 4 (1.02%) ITRS Geneos
2 2 (0.51%) Tivoli
2 2 (0.51%) Tivoli Storage Manager
3 1 (0.25%) SCCM
3 1 (0.25%) SCOM
Vendors
1 72 (18.27%) Microsoft
2 26 (6.60%) VMware
3 21 (5.33%) Citrix
4 12 (3.05%) Cisco
5 9 (2.28%) ServiceNow
6 8 (2.03%) McAfee
7 7 (1.78%) Remedy
7 7 (1.78%) SolarWinds
8 4 (1.02%) Avaya
8 4 (1.02%) SAP
8 4 (1.02%) Sun
8 4 (1.02%) Apple
8 4 (1.02%) Salesforce.com
9 3 (0.76%) Interwoven
9 3 (0.76%) HP
9 3 (0.76%) Dell
9 3 (0.76%) NetApp
9 3 (0.76%) Websense
9 3 (0.76%) Meraki
9 3 (0.76%) Barracuda Networks
London
Etech Partners
Salary: To £55K + Bens
Posted: Yesterday
Coventry, West Midlands (County)
Orbit
Salary: From £32,632 to £35,728 per annum
Posted: Yesterday
West Sussex
Maclean Moore Consulting
Salary: From £45,000 to £50,000 per annum + benefits
Posted: 2 days ago
Leeds
Computer Futures
Salary: £32000 - £35000 per annum + competitive
Posted: 2 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £35000 - £48000 per annum + 10% Bonus + Benefits
Posted: 3 days ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £34000 - £35000 per annum
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £50000 - £55000 per annum + bens
Posted: 4 days ago
Newbury, Berkshire
Imperative People
Salary: £40000.00 - £50000.00 per annum + 25days
Posted: 4 days ago
City, London
Ashdown IT
Salary: £55000 per annum + pension, bonus, gym, healthcare
Posted: 5 days ago
Liverpool, Merseyside
Reed Professional Services
Salary: £40000 - £50000 per annum
Posted: 5 days ago
Sheffield
Capita - ITIN
Salary: £25000 - £30000 per annum + benefits
Posted: 16 days ago
Manchester, Lancashire
Austin Moore Associates
Salary: Up to £35,000 per annum
Posted: 17 days ago
St. Albans
Hays IT - Uk Posting account
Salary: £30000.00 per annum + Benefits
Posted: 24 days ago
Bristol
Computer Futures
Salary: £40000 - £50000 per annum + competitive
Posted: 26 days ago
Sheffield
Capita - ITIN
Salary: £35000.00 - £40000.00 per annum
Posted: 26 days ago