Customer Experience Contracts in Bristol

Customer Experience (CX)
South West > Bristol

The following table provides summary statistics for contract job vacancies advertised in Bristol with a requirement for Customer Experience skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Experience over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 73 75 92
Rank change year-on-year +2 +17 -30
Contract jobs citing Customer Experience 5 23 7
As % of all contract jobs advertised in Bristol 0.47% 1.84% 0.50%
As % of the Processes & Methodologies category 0.57% 2.07% 0.57%
Number of daily rates quoted 2 15 3
10th Percentile £357 £318 £455
25th Percentile £359 - £500
Median daily rate (50th Percentile) £366 £400 £600
Median % change year-on-year -8.63% -33.33% +64.27%
75th Percentile £369 £588 £675
90th Percentile £370 £645 £705
South West median daily rate £370 £400 £450
% change year-on-year -7.50% -11.11% +5.88%
Number of hourly rates quoted 3 4 1
10th Percentile £12.45 £12.07 -
25th Percentile £12.57 £12.18 -
Median hourly rate £13.13 £12.74 £24.00
Median % change year-on-year +3.00% -46.91% +51.32%
75th Percentile £13.67 £14.45 -
90th Percentile £13.78 £16.18 -
South West median hourly rate £11.87 £12.74 £21.06
% change year-on-year -6.85% -39.49% +50.09%

All Process and Methodology Skills
Bristol

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bristol with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 876 1,109 1,234
As % of all contract IT jobs advertised in Bristol 83.11% 88.86% 87.46%
Number of daily rates quoted 480 747 846
10th Percentile £257 £300 £313
25th Percentile £363 £413 £413
Median daily rate (50th Percentile) £500 £525 £500
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £600 £638 £588
90th Percentile £688 £725 £657
South West median daily rate £525 £550 £500
% change year-on-year -4.55% +10.00% +6.21%
Number of hourly rates quoted 187 217 104
10th Percentile £40.00 - -
25th Percentile £45.00 £9.80 £15.90
Median hourly rate £65.00 £61.50 £43.79
Median % change year-on-year +5.69% +40.46% -2.70%
75th Percentile £72.50 £70.00 £65.00
90th Percentile £80.00 £83.75 £66.80
South West median hourly rate £55.00 £61.50 £48.61
% change year-on-year -10.57% +26.52% +8.02%

Customer Experience
Job Vacancy Trend in Bristol

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Bristol.

Job vacancy trend for Customer Experience in Bristol

Customer Experience
Contractor Daily Rate Trend in Bristol

3-month moving average daily rate quoted in jobs citing Customer Experience in Bristol.

Daily rate trend for Customer Experience in Bristol

Customer Experience
Contractor Hourly Rate Trend in Bristol

3-month moving average hourly rates quoted in jobs citing Customer Experience in Bristol.

Hourly rate trend for Customer Experience in Bristol

Customer Experience
Co-occurring Skills and Capabilities in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (60.00%) Microsoft 365
Communications & Networking
1 3 (60.00%) VPN
General
1 4 (80.00%) Social Skills
2 1 (20.00%) Public Sector
2 1 (20.00%) Telecoms
Job Titles
1 3 (60.00%) IT Engineer
2 2 (40.00%) IT Support
2 2 (40.00%) IT Support Engineer
2 2 (40.00%) Support Engineer
3 1 (20.00%) Coordinator
3 1 (20.00%) Project Coordinator
3 1 (20.00%) Project Manager
Miscellaneous
1 3 (60.00%) BYOD
Operating Systems
1 3 (60.00%) Windows
1 3 (60.00%) Windows 10
1 3 (60.00%) Windows 7
Processes & Methodologies
1 3 (60.00%) Customer Service
2 2 (40.00%) Project Management
2 2 (40.00%) Service Delivery
3 1 (20.00%) Agile
3 1 (20.00%) Business Analysis
3 1 (20.00%) Change Management
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Decision-Making
3 1 (20.00%) Matrix Organization
3 1 (20.00%) Programme Management
3 1 (20.00%) Requirements Gathering
3 1 (20.00%) Requirements Management
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Work Breakdown Structure
3 1 (20.00%) Workflow
Qualifications
1 2 (40.00%) Security Cleared
2 1 (20.00%) PMP
2 1 (20.00%) SC Cleared
Quality Assurance & Compliance
1 3 (60.00%) SLA
2 1 (20.00%) PMO
Vendors
1 2 (40.00%) ServiceNow
2 1 (20.00%) BT