Period
to 20 February 2020

The following table provides summary statistics for contract job vacancies advertised in Bristol with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 February 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West > Bristol
6 months to
20 Feb 2020
Same period 2019 Same period 2018
Rank 96 96 92
Rank change year-on-year 0 -4 -11
Contract jobs citing Service Management 23 34 24
As % of all contract IT jobs advertised in Bristol 1.27% 1.63% 1.27%
As % of the Processes & Methodologies category 1.55% 1.92% 1.53%
Number of daily rates quoted 15 28 19
Bristol median daily rate £525 £425 £370
Median daily rate % change year-on-year +23.53% +14.86% -7.21%
10th Percentile £304 £244 £305
90th Percentile £990 £616 £593
South West median daily rate £469 £425 £450
% change year-on-year +10.29% -5.56% +14.65%
Number of hourly rates quoted 0 1 0
Bristol median hourly rate - £37.50 -
South West median hourly rate £28.04 £41.00 £13.20
% change year-on-year -31.61% +210.66% -56.73%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bristol with a requirement for process or methodology skills.

All Process and Methodology Skills
Bristol
Contract vacancies with a requirement for process or methodology skills 1,485 1,768 1,570
As % of all contract IT jobs advertised in Bristol 81.86% 84.92% 83.20%
Number of daily rates quoted 969 1,218 1,033
Bristol median daily rate £450 £425 £390
Median daily rate % change year-on-year +5.88% +8.97% +4.00%
10th Percentile £310 £295 £263
90th Percentile £625 £575 £538
South West median daily rate £450 £438 £400
% change year-on-year +2.86% +9.38% +6.67%
Number of hourly rates quoted 58 63 34
Bristol median hourly rate £35.00 £38.00 £17.50
Median hourly rate % change year-on-year -7.89% +117.14% -30.00%
10th Percentile £15.04 £13.00 £11.40
90th Percentile £52.50 £60.63 £49.25
South West median hourly rate £35.00 £40.25 £30.00
% change year-on-year -13.04% +34.17% -20.00%

Service Management
Job Vacancy Trend in Bristol

Job postings citing Service Management as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Service Management in Bristol

Service Management
Contractor Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Bristol.

Contractor daily rate trend for Service Management in Bristol

Service Management
Contractor Daily Rate Histogram in Bristol

The daily rate distribution of IT jobs citing Service Management in Bristol over the 6 months to 20 February 2020.

Contractor daily rate histogram for Service Management in Bristol

Service Management
Contractor Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Bristol.

Contractor hourly rate trend for Service Management in Bristol

For the 6 months to 20 February 2020, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bristol region with a requirement for Service Management.

1 21 (91.30%) ITIL
2 9 (39.13%) Risk Management
3 8 (34.78%) Change Management
4 7 (30.43%) Migration
4 7 (30.43%) Agile Software Development
5 6 (26.09%) Security Cleared
5 6 (26.09%) PRINCE2
5 6 (26.09%) Data Centre
6 5 (21.74%) Mentoring
6 5 (21.74%) Coaching
6 5 (21.74%) .NET
6 5 (21.74%) SC Cleared
6 5 (21.74%) JIRA
7 4 (17.39%) QA
7 4 (17.39%) Incident Management
7 4 (17.39%) Business Analysis
7 4 (17.39%) Risk Assessment
7 4 (17.39%) Release Management
7 4 (17.39%) Confluence
7 4 (17.39%) hybris
7 4 (17.39%) DSDM
7 4 (17.39%) Finance
7 4 (17.39%) Salesforce.com
7 4 (17.39%) Project Management
7 4 (17.39%) Continuous Delivery
7 4 (17.39%) DevOps
7 4 (17.39%) Service Design
7 4 (17.39%) Public Sector
8 3 (13.04%) Business Change Management
8 3 (13.04%) BPSS Clearance

Service Management
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) Confluence
2 3 (13.04%) Adobe Experience Manager
2 3 (13.04%) IIS
3 2 (8.70%) Skype for Business
3 2 (8.70%) Tomcat
Business Applications
1 3 (13.04%) Magento
Cloud Services
1 3 (13.04%) Azure
1 3 (13.04%) IaaS
Communications & Networking
1 2 (8.70%) DHCP
1 2 (8.70%) DNS
1 2 (8.70%) ISDN
1 2 (8.70%) PSTN
1 2 (8.70%) Skype
1 2 (8.70%) VoIP
1 2 (8.70%) Wi-Fi
2 1 (4.35%) BGP
2 1 (4.35%) Cisco ISE
2 1 (4.35%) Cisco Nexus
2 1 (4.35%) DMVPN
2 1 (4.35%) EIGRP
2 1 (4.35%) Firewall
2 1 (4.35%) Intrusion Detection
2 1 (4.35%) LAN
2 1 (4.35%) Network Security
2 1 (4.35%) OSPF
2 1 (4.35%) Sourcefire
2 1 (4.35%) Unified Communications
2 1 (4.35%) WAN
Database & Business Intelligence
1 2 (8.70%) SQL Server
Development Applications
1 5 (21.74%) JIRA
General
1 4 (17.39%) Finance
1 4 (17.39%) Public Sector
2 3 (13.04%) Telecoms
3 1 (4.35%) Aerospace
3 1 (4.35%) Electronics
3 1 (4.35%) Manufacturing
3 1 (4.35%) Marketing
Job Titles
1 4 (17.39%) Designer
1 4 (17.39%) Release Manager
2 3 (13.04%) Analyst
3 2 (8.70%) Architect
3 2 (8.70%) Cisco Engineer
3 2 (8.70%) Communications Engineer
3 2 (8.70%) Communications Manager
3 2 (8.70%) Information Officer
3 2 (8.70%) Information Security Officer
3 2 (8.70%) Infrastructure Engineer
3 2 (8.70%) ITIL Service Designer
3 2 (8.70%) Security Officer
3 2 (8.70%) Service Manager
3 2 (8.70%) Solutions Architect
4 1 (4.35%) 3rd Line Engineer
4 1 (4.35%) Collaboration Engineer
4 1 (4.35%) IT Services Delivery Manager
4 1 (4.35%) Network Communications Engineer
4 1 (4.35%) Service Management Designer
4 1 (4.35%) Transition Analyst
Libraries, Frameworks & Software Standards
1 5 (21.74%) .NET
2 2 (8.70%) Apache Flex
2 2 (8.70%) Middleware
Miscellaneous
1 6 (26.09%) Data Centre
2 3 (13.04%) Management Information System
3 1 (4.35%) Data Protection Act
3 1 (4.35%) Security Operations Centre
Operating Systems
1 2 (8.70%) Windows
1 2 (8.70%) Windows Server
2 1 (4.35%) Linux
Processes & Methodologies
1 21 (91.30%) ITIL
2 9 (39.13%) Risk Management
3 8 (34.78%) Change Management
4 7 (30.43%) Agile Software Development
4 7 (30.43%) Migration
5 6 (26.09%) PRINCE2
6 5 (21.74%) Coaching
6 5 (21.74%) Mentoring
7 4 (17.39%) Business Analysis
7 4 (17.39%) Continuous Delivery
7 4 (17.39%) DevOps
7 4 (17.39%) DSDM
7 4 (17.39%) Incident Management
7 4 (17.39%) Project Management
7 4 (17.39%) Release Management
7 4 (17.39%) Risk Assessment
7 4 (17.39%) Service Design
8 3 (13.04%) ITSM
8 3 (13.04%) Knowledge Management
8 3 (13.04%) Programme Management
Programming Languages
1 3 (13.04%) Java
1 3 (13.04%) SQL
2 2 (8.70%) C
3 1 (4.35%) Python
Qualifications
1 6 (26.09%) Security Cleared
2 5 (21.74%) SC Cleared
3 3 (13.04%) BPSS Clearance
4 2 (8.70%) DV Cleared
4 2 (8.70%) ITIL Certification
4 2 (8.70%) PMP
5 1 (4.35%) CCDA
5 1 (4.35%) CCIE
5 1 (4.35%) CCIE Collaboration
5 1 (4.35%) CCIE Routing and Switching
5 1 (4.35%) CCNP
5 1 (4.35%) Cisco Certification
5 1 (4.35%) GCIA
5 1 (4.35%) GCIH
5 1 (4.35%) GIAC
Quality Assurance & Compliance
1 4 (17.39%) QA
2 2 (8.70%) ISO/IEC 20000
2 2 (8.70%) ISO/IEC 27001
3 1 (4.35%) GDPR
3 1 (4.35%) ISO 9001
System Software
1 1 (4.35%) Snort
Systems Management
1 2 (8.70%) Cisco UCCX
Vendors
1 4 (17.39%) hybris
1 4 (17.39%) Salesforce.com
2 3 (13.04%) Adobe
2 3 (13.04%) Cisco
2 3 (13.04%) Microsoft
3 2 (8.70%) Splunk
4 1 (4.35%) ArcSight
4 1 (4.35%) Blue Coat
4 1 (4.35%) Citrix
4 1 (4.35%) Dell
4 1 (4.35%) FireEye
4 1 (4.35%) Juniper
4 1 (4.35%) LogRhythm
4 1 (4.35%) Oracle
4 1 (4.35%) SAP
4 1 (4.35%) ServiceNow
4 1 (4.35%) SolarWinds