Period
to 17 December 2018

The following table provides summary statistics for contract job vacancies advertised in Bristol with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 17 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West > Bristol
6 months to
17 Dec 2018
Same period 2017 Same period 2016
Rank 106 89 81
Rank change year-on-year -17 -8 -13
Contract jobs citing Service Management 27 25 22
As % of all contract IT jobs advertised in Bristol 1.23% 1.28% 1.31%
As % of the Processes & Methodologies category 1.44% 1.56% 1.54%
Number of daily rates quoted 24 17 20
Bristol median daily rate £408 £383 £366
Median daily rate % change year-on-year +6.54% +4.44% -6.09%
10th Percentile £228 £313 £248
90th Percentile £522 £610 £613
South West median daily rate £425 £475 £325
% change year-on-year -10.53% +46.15% -13.91%
Number of hourly rates quoted 1 0 1
Bristol median hourly rate £37.50 - £18.50
10th Percentile £36.25 - £17.75
90th Percentile £38.75 - £19.25
South West median hourly rate £40.50 £11.40 £18.50
% change year-on-year +255.42% -38.41% -10.30%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bristol with a requirement for process or methodology skills.

All Process and Methodology Skills
Bristol
Contract vacancies with a requirement for process or methodology skills 1,869 1,602 1,433
As % of all contract IT jobs advertised in Bristol 84.84% 82.15% 85.60%
Number of daily rates quoted 1,299 1,065 1,004
Bristol median daily rate £420 £388 £375
Median daily rate % change year-on-year +8.39% +3.33% -
10th Percentile £280 £256 £258
90th Percentile £538 £538 £563
South West median daily rate £425 £400 £375
% change year-on-year +6.25% +6.67% -
Number of hourly rates quoted 77 47 69
Bristol median hourly rate £39.00 £23.00 £25.00
Median hourly rate % change year-on-year +69.57% -8.00% +40.85%
10th Percentile £15.30 £11.90 £12.00
90th Percentile £65.85 £48.50 £46.70
South West median hourly rate £41.00 £33.00 £33.00
% change year-on-year +24.24% - -15.92%

Service Management
Job Vacancy Trend in Bristol

Job postings citing Service Management as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Service Management in Bristol

Service Management
Contractor Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Bristol.

Contractor daily rate trend for Service Management in Bristol

Service Management
Contractor Daily Rate Histogram in Bristol

The daily rate distribution of IT jobs citing Service Management in Bristol over the 6 months to 17 December 2018.

Contractor daily rate histogram for Service Management in Bristol

Service Management
Contractor Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Bristol.

Contractor hourly rate trend for Service Management in Bristol

For the 6 months to 17 December 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bristol region with a requirement for Service Management.

1 20 (74.07%) ITIL
2 8 (29.63%) Service Delivery
2 8 (29.63%) Finance
3 7 (25.93%) ITSM
4 5 (18.52%) Virtual Team
5 4 (14.81%) Service Design
5 4 (14.81%) Project Management
5 4 (14.81%) ITIL Certification
5 4 (14.81%) Internet
5 4 (14.81%) SLA
5 4 (14.81%) Problem-Solving
6 3 (11.11%) Self-Motivation
6 3 (11.11%) Data Management
6 3 (11.11%) Manufacturing
6 3 (11.11%) Stakeholder Management
6 3 (11.11%) Change Management
6 3 (11.11%) Wireless
6 3 (11.11%) Electronics
6 3 (11.11%) Telecoms
6 3 (11.11%) Programme Management
6 3 (11.11%) Cisco
6 3 (11.11%) SAP
6 3 (11.11%) Business Intelligence
6 3 (11.11%) Linux
6 3 (11.11%) Data Modelling
6 3 (11.11%) Juniper
6 3 (11.11%) OSPF
6 3 (11.11%) BGP
6 3 (11.11%) Technical Analysis
6 3 (11.11%) Aerohive Networks

Service Management
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) Exchange Server 2013
1 1 (3.70%) GlassFish
1 1 (3.70%) MS Exchange
1 1 (3.70%) nginx
Cloud Services
1 1 (3.70%) IaaS
Communications & Networking
1 4 (14.81%) Internet
2 3 (11.11%) BGP
2 3 (11.11%) Cisco Nexus
2 3 (11.11%) Cisco Wireless
2 3 (11.11%) OSPF
2 3 (11.11%) Wireless
3 2 (7.41%) VPN
4 1 (3.70%) DNS
4 1 (3.70%) Firewall
4 1 (3.70%) LAN
4 1 (3.70%) SSH
4 1 (3.70%) Unified Communications
4 1 (3.70%) WAN
4 1 (3.70%) Wi-Fi
4 1 (3.70%) X.509
Database & Business Intelligence
1 1 (3.70%) Relational Database
1 1 (3.70%) SQL Server
1 1 (3.70%) SQL Server 2012
Development Applications
1 1 (3.70%) Git (software)
1 1 (3.70%) Jenkins
1 1 (3.70%) Liquibase
1 1 (3.70%) Maven
General
1 8 (29.63%) Finance
2 3 (11.11%) Electronics
2 3 (11.11%) Manufacturing
2 3 (11.11%) Marketing
2 3 (11.11%) Telecoms
3 1 (3.70%) Aerospace
3 1 (3.70%) Legal
Job Titles
1 10 (37.04%) Service Manager
2 5 (18.52%) IT Manager
2 5 (18.52%) IT Services Manager
3 4 (14.81%) Administrator
3 4 (14.81%) Service Transition Manager
3 4 (14.81%) Transition Manager
4 3 (11.11%) Analyst
4 3 (11.11%) Desktop Engineer
4 3 (11.11%) Desktop Support
4 3 (11.11%) Desktop Support Engineer
4 3 (11.11%) ITIL Manager
4 3 (11.11%) ITIL Service Manager
4 3 (11.11%) Network Specialist
4 3 (11.11%) Senior Data Warehouse Specialist
4 3 (11.11%) Senior Network Specialist
4 3 (11.11%) Service Analyst
4 3 (11.11%) Service Design Analyst
4 3 (11.11%) Service Transition Leader
4 3 (11.11%) Support Engineer
4 3 (11.11%) Systems Administrator
Libraries, Frameworks & Software Standards
1 1 (3.70%) XMPP
Miscellaneous
1 5 (18.52%) Virtual Team
2 3 (11.11%) Analytical Skills
2 3 (11.11%) Self-Motivation
3 1 (3.70%) CMDB
3 1 (3.70%) Data Centre
3 1 (3.70%) Hybrid Cloud
3 1 (3.70%) Linux Command Line
3 1 (3.70%) Video Conferencing
Operating Systems
1 3 (11.11%) Linux
2 1 (3.70%) Ubuntu
2 1 (3.70%) Windows
2 1 (3.70%) Windows Server
2 1 (3.70%) Windows Server 2008
2 1 (3.70%) Windows Server 2012
Processes & Methodologies
1 20 (74.07%) ITIL
2 8 (29.63%) Service Delivery
3 7 (25.93%) ITSM
4 4 (14.81%) Problem-Solving
4 4 (14.81%) Project Management
4 4 (14.81%) Service Design
5 3 (11.11%) Business Intelligence
5 3 (11.11%) Change Management
5 3 (11.11%) Data Management
5 3 (11.11%) Data Modelling
5 3 (11.11%) Digital Marketing
5 3 (11.11%) Incident Management
5 3 (11.11%) People Management
5 3 (11.11%) Problem Management
5 3 (11.11%) Programme Management
5 3 (11.11%) Stakeholder Management
5 3 (11.11%) Technical Analysis
5 3 (11.11%) Test Management
5 3 (11.11%) Virtual Team Management
6 2 (7.41%) TOGAF
Programming Languages
1 1 (3.70%) Bash Shell
1 1 (3.70%) Python
1 1 (3.70%) SQL
Qualifications
1 4 (14.81%) ITIL Certification
2 2 (7.41%) SC Cleared
2 2 (7.41%) Security Cleared
Quality Assurance & Compliance
1 4 (14.81%) SLA
2 1 (3.70%) COBIT
2 1 (3.70%) ISO/IEC 20000
2 1 (3.70%) ISO/IEC 27001
System Software
1 1 (3.70%) Active Directory
1 1 (3.70%) iptables
Systems Management
1 1 (3.70%) Computer Incident Response Team
1 1 (3.70%) McAfee ePO
1 1 (3.70%) Nagios
1 1 (3.70%) Puppet
Vendors
1 3 (11.11%) Aerohive Networks
1 3 (11.11%) Cisco
1 3 (11.11%) F5
1 3 (11.11%) Juniper
1 3 (11.11%) SAP
2 1 (3.70%) LogRhythm
2 1 (3.70%) McAfee
2 1 (3.70%) Microsoft
2 1 (3.70%) ServiceNow
2 1 (3.70%) VMware