Period
to 18 August 2019

The following table provides summary statistics for contract job vacancies advertised in Bristol with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 18 August 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West > Bristol
6 months to
18 Aug 2019
Same period 2018 Same period 2017
Rank 96 111 86
Rank change year-on-year +15 -25 -12
Contract jobs citing Service Management 18 11 24
As % of all contract IT jobs advertised in Bristol 0.96% 0.58% 1.40%
As % of the Processes & Methodologies category 1.14% 0.68% 1.68%
Number of daily rates quoted 10 10 15
Bristol median daily rate £425 £420 £375
Median daily rate % change year-on-year +1.12% +12.08% +15.38%
10th Percentile £344 £324 £313
90th Percentile £526 £541 £538
South West median daily rate £450 £425 £450
% change year-on-year +5.88% -5.50% +28.50%
Number of hourly rates quoted 1 0 0
Bristol median hourly rate £17.50 - -
South West median hourly rate £35.99 £40.50 £31.00
% change year-on-year -11.14% +30.64% +188.37%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bristol with a requirement for process or methodology skills.

All Process and Methodology Skills
Bristol
Contract vacancies with a requirement for process or methodology skills 1,577 1,619 1,426
As % of all contract IT jobs advertised in Bristol 84.02% 84.81% 82.91%
Number of daily rates quoted 1,009 1,106 949
Bristol median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% -
10th Percentile £281 £273 £252
90th Percentile £600 £538 £530
South West median daily rate £450 £420 £400
% change year-on-year +7.14% +5.00% +6.67%
Number of hourly rates quoted 63 52 41
Bristol median hourly rate £36.00 £41.00 £35.00
Median hourly rate % change year-on-year -12.20% +17.14% -6.67%
10th Percentile £11.98 £12.80 £12.50
90th Percentile £52.50 £52.25 £46.69
South West median hourly rate £42.50 £40.75 £39.75
% change year-on-year +4.29% +2.52% +4.61%

Service Management
Job Vacancy Trend in Bristol

Job postings citing Service Management as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Service Management in Bristol

Service Management
Contractor Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Bristol.

Contractor daily rate trend for Service Management in Bristol

Service Management
Contractor Daily Rate Histogram in Bristol

The daily rate distribution of IT jobs citing Service Management in Bristol over the 6 months to 18 August 2019.

Contractor daily rate histogram for Service Management in Bristol

Service Management
Contractor Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Bristol.

Contractor hourly rate trend for Service Management in Bristol

For the 6 months to 18 August 2019, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bristol region with a requirement for Service Management.

1 15 (83.33%) ITIL
2 8 (44.44%) ITIL V3
3 7 (38.89%) ITSM
4 5 (27.78%) Service Delivery
4 5 (27.78%) Stakeholder Management
4 5 (27.78%) Security Cleared
5 4 (22.22%) SC Cleared
6 3 (16.67%) Incident Management
6 3 (16.67%) Intrusion Detection
6 3 (16.67%) Network Security
6 3 (16.67%) Windows
6 3 (16.67%) Analytical Skills
6 3 (16.67%) Security Operations
6 3 (16.67%) Service Delivery Management
7 2 (11.11%) Threat Intelligence
7 2 (11.11%) Budgeting and Forecasting
7 2 (11.11%) Infrastructure Engineering
7 2 (11.11%) FireEye
7 2 (11.11%) Cyber Threat Intelligence
7 2 (11.11%) LogRhythm
7 2 (11.11%) DevOps
7 2 (11.11%) Line Management
7 2 (11.11%) Mentoring
7 2 (11.11%) Coaching
7 2 (11.11%) Cybersecurity
7 2 (11.11%) Protective Monitoring
7 2 (11.11%) Splunk
7 2 (11.11%) ArcSight
7 2 (11.11%) SIEM
7 2 (11.11%) Continuous Improvement

Service Management
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Cloud Foundry
1 1 (5.56%) Skype for Business
Applications
1 1 (5.56%) Microsoft Office
Cloud Services
1 1 (5.56%) Amazon AWS
1 1 (5.56%) Microsoft Azure
Communications & Networking
1 3 (16.67%) Intrusion Detection
1 3 (16.67%) Network Security
2 2 (11.11%) Sourcefire
3 1 (5.56%) Firewall
3 1 (5.56%) Skype
Development Applications
1 1 (5.56%) Jenkins
1 1 (5.56%) TeamCity
General
1 1 (5.56%) Aerospace
1 1 (5.56%) Banking
1 1 (5.56%) Finance
1 1 (5.56%) Public Sector
Job Titles
1 4 (22.22%) Service Manager
2 3 (16.67%) Delivery Manager
2 3 (16.67%) Services Delivery Manager
3 2 (11.11%) Analyst
3 2 (11.11%) Infrastructure Engineer
3 2 (11.11%) IT Manager
3 2 (11.11%) Project Manager
3 2 (11.11%) Senior Analyst
3 2 (11.11%) Senior Infrastructure Engineer
4 1 (5.56%) Communications Engineer
4 1 (5.56%) Desktop Engineer
4 1 (5.56%) Desktop Support Engineer
4 1 (5.56%) Infrastructure Architect
4 1 (5.56%) IT Services Manager
4 1 (5.56%) IT Support Manager
4 1 (5.56%) Problem Manager
4 1 (5.56%) Senior Security Analyst
4 1 (5.56%) Service Support Manager
4 1 (5.56%) Support Engineer
4 1 (5.56%) Technical Leader
Miscellaneous
1 3 (16.67%) Analytical Skills
2 1 (5.56%) Data Centre
2 1 (5.56%) Distributed Denial-of-Service
2 1 (5.56%) e-Learning
2 1 (5.56%) Management Information System
2 1 (5.56%) Security Operations Centre
Operating Systems
1 3 (16.67%) Windows
2 2 (11.11%) Linux
3 1 (5.56%) Windows 10
3 1 (5.56%) Windows 7
Processes & Methodologies
1 15 (83.33%) ITIL
2 8 (44.44%) ITIL V3
3 7 (38.89%) ITSM
4 5 (27.78%) Service Delivery
4 5 (27.78%) Stakeholder Management
5 3 (16.67%) Incident Management
5 3 (16.67%) Security Operations
5 3 (16.67%) Service Delivery Management
6 2 (11.11%) Budgeting and Forecasting
6 2 (11.11%) Coaching
6 2 (11.11%) Continuous Improvement
6 2 (11.11%) Cyber Threat Intelligence
6 2 (11.11%) Cybersecurity
6 2 (11.11%) DevOps
6 2 (11.11%) Infrastructure Engineering
6 2 (11.11%) Line Management
6 2 (11.11%) Mentoring
6 2 (11.11%) Protective Monitoring
6 2 (11.11%) SIEM
6 2 (11.11%) Threat Intelligence
Programming Languages
1 1 (5.56%) Java
1 1 (5.56%) Python
1 1 (5.56%) Shell Script
Qualifications
1 5 (27.78%) Security Cleared
2 4 (22.22%) SC Cleared
3 2 (11.11%) GCIA
3 2 (11.11%) GCIH
3 2 (11.11%) GIAC
3 2 (11.11%) ITIL Certification
4 1 (5.56%) Degree
4 1 (5.56%) DV Cleared
Quality Assurance & Compliance
1 1 (5.56%) COBIT
1 1 (5.56%) SLA
System Software
1 2 (11.11%) Snort
2 1 (5.56%) Active Directory
2 1 (5.56%) Docker
2 1 (5.56%) Hyper-V
2 1 (5.56%) Virtual Desktop
Systems Management
1 1 (5.56%) Ansible
1 1 (5.56%) Cisco UCCX
1 1 (5.56%) SCCM
Vendors
1 2 (11.11%) ArcSight
1 2 (11.11%) Blue Coat
1 2 (11.11%) FireEye
1 2 (11.11%) LogRhythm
1 2 (11.11%) Microsoft
1 2 (11.11%) Splunk
2 1 (5.56%) Cisco
2 1 (5.56%) McAfee
2 1 (5.56%) Virgin Media