Period
to 17 February 2018

The following table provides summary statistics for contract job vacancies advertised in Bristol with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 17 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West > Bristol
6 months to
17 Feb 2018
Same period 2017 Same period 2016
Rank 86 83 65
Rank change year-on-year -3 -18 +23
Contract jobs citing Service Management 23 19 39
As % of all contract IT jobs advertised in Bristol 1.22% 1.18% 2.32%
As % of the Processes & Methodologies category 1.53% 1.42% 2.82%
Number of daily rates quoted 18 16 33
Bristol median daily rate £373 £399 £375
Median daily rate % change year-on-year -6.58% +6.33% -11.76%
10th Percentile £301 £177 £118
90th Percentile £601 £613 £494
South West median daily rate £450 £384 £375
% change year-on-year +17.26% +2.33% -9.09%
Number of hourly rates quoted 0 1 0
Bristol median hourly rate - £18.50 -
South West median hourly rate £13.20 £41.00 £12.00
% change year-on-year -67.81% +241.67% -35.14%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bristol with a requirement for process or methodology skills.

All Process and Methodology Skills
Bristol
Contract vacancies with a requirement for process or methodology skills 1,500 1,335 1,384
As % of all contract IT jobs advertised in Bristol 79.83% 82.92% 82.43%
Number of daily rates quoted 980 920 1,036
Bristol median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -6.19%
10th Percentile £263 £250 £256
90th Percentile £538 £550 £500
South West median daily rate £400 £380 £375
% change year-on-year +5.26% +1.33% -3.85%
Number of hourly rates quoted 33 52 50
Bristol median hourly rate £17.50 £25.00 £31.00
Median hourly rate % change year-on-year -30.00% -19.35% -19.48%
10th Percentile £11.35 £12.07 £12.95
90th Percentile £49.50 £48.53 £52.28
South West median hourly rate £31.00 £37.50 £39.27
% change year-on-year -17.33% -4.51% +33.12%

Service Management
Job Vacancy Trend in Bristol

Job postings citing Service Management as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Service Management in Bristol

Service Management
Contractor Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Bristol.

Contractor daily rate trend for Service Management in Bristol

Service Management
Contractor Daily Rate Histogram in Bristol

The daily rate distribution of IT jobs citing Service Management in Bristol over the 6 months to 17 February 2018.

Contractor daily rate histogram for Service Management in Bristol

Service Management
Contractor Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Bristol.

Contractor hourly rate trend for Service Management in Bristol

For the 6 months to 17 February 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bristol region with a requirement for Service Management.

1 16 (69.57%) ITIL
2 8 (34.78%) Finance
3 6 (26.09%) Linux
3 6 (26.09%) Unix
3 6 (26.09%) Continuous Improvement
4 5 (21.74%) Analytical Skills
4 5 (21.74%) ISO/IEC 27001
4 5 (21.74%) Telecoms
4 5 (21.74%) Agile Software Development
5 4 (17.39%) Red Hat
5 4 (17.39%) Service Delivery
5 4 (17.39%) Change Management
5 4 (17.39%) Configuration Management
5 4 (17.39%) Project Management
5 4 (17.39%) Python
5 4 (17.39%) Web Services
5 4 (17.39%) Perl
5 4 (17.39%) Atlassian Bamboo
5 4 (17.39%) Alfresco
5 4 (17.39%) Mule
5 4 (17.39%) Groovy
5 4 (17.39%) Data Protection
5 4 (17.39%) PCI DSS
5 4 (17.39%) CentOS
5 4 (17.39%) Git (software)
5 4 (17.39%) Continuous Delivery
5 4 (17.39%) DevOps
5 4 (17.39%) Puppet
5 4 (17.39%) Jenkins
5 4 (17.39%) SDLC

Service Management
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) Alfresco
1 4 (17.39%) Mule
2 2 (8.70%) Oracle SOA Suite
Cloud Services
1 1 (4.35%) Amazon AWS
1 1 (4.35%) AWS CloudFormation
1 1 (4.35%) IaaS
Communications & Networking
1 3 (13.04%) Firewall
1 3 (13.04%) Intrusion Detection
1 3 (13.04%) Network Security
2 2 (8.70%) Kerberos
3 1 (4.35%) NGN
3 1 (4.35%) SMS
3 1 (4.35%) VoIP
Database & Business Intelligence
1 1 (4.35%) Oracle Database
Development Applications
1 4 (17.39%) Atlassian Bamboo
1 4 (17.39%) Git (software)
1 4 (17.39%) Jenkins
2 1 (4.35%) Maven
General
1 8 (34.78%) Finance
2 5 (21.74%) Telecoms
3 2 (8.70%) Electronics
3 2 (8.70%) Manufacturing
3 2 (8.70%) Marketing
3 2 (8.70%) Retail
Job Titles
1 6 (26.09%) Analyst
2 5 (21.74%) IT Manager
2 5 (21.74%) Service Manager
3 4 (17.39%) AWS DevOps
3 4 (17.39%) IT Services Manager
3 4 (17.39%) Linux/Unix DevOps
4 3 (13.04%) Service Analyst
4 3 (13.04%) Services Delivery Manager
5 2 (8.70%) Architect
5 2 (8.70%) Business Change Analyst
5 2 (8.70%) Change Analyst
5 2 (8.70%) Cybersecurity Architect
5 2 (8.70%) Delivery Manager
5 2 (8.70%) Developer
5 2 (8.70%) IT Analyst
5 2 (8.70%) ITIL Change Analyst
5 2 (8.70%) Security Architect
5 2 (8.70%) Service Management Analyst
5 2 (8.70%) ServiceNow Developer
6 1 (4.35%) ITIL Service Analyst
Libraries, Frameworks & Software Standards
1 4 (17.39%) Elastic Stack
1 4 (17.39%) Web Services
2 2 (8.70%) .NET
2 2 (8.70%) LDAP
2 2 (8.70%) SAML
Miscellaneous
1 5 (21.74%) Analytical Skills
2 2 (8.70%) Algorithms
2 2 (8.70%) Management Information System
2 2 (8.70%) N-Tier
2 2 (8.70%) PKI
3 1 (4.35%) Data Centre
3 1 (4.35%) EPoS
3 1 (4.35%) Hybrid Cloud
3 1 (4.35%) User Experience
Operating Systems
1 6 (26.09%) Linux
1 6 (26.09%) Unix
2 4 (17.39%) CentOS
3 3 (13.04%) Red Hat Enterprise Linux
4 2 (8.70%) Windows
Processes & Methodologies
1 16 (69.57%) ITIL
2 6 (26.09%) Continuous Improvement
3 5 (21.74%) Agile Software Development
4 4 (17.39%) Change Management
4 4 (17.39%) Configuration Management
4 4 (17.39%) Continuous Delivery
4 4 (17.39%) Data Protection
4 4 (17.39%) DevOps
4 4 (17.39%) Performance Optimisation
4 4 (17.39%) Project Management
4 4 (17.39%) SDLC
4 4 (17.39%) Service Delivery
5 3 (13.04%) Information Security
5 3 (13.04%) PRINCE2
5 3 (13.04%) Scrum
6 2 (8.70%) Migration
6 2 (8.70%) Programme Management
6 2 (8.70%) Six Sigma
6 2 (8.70%) TOGAF
6 2 (8.70%) Zachman Framework
Programming Languages
1 4 (17.39%) Groovy
1 4 (17.39%) Perl
1 4 (17.39%) Python
2 3 (13.04%) Java
2 3 (13.04%) SQL
Qualifications
1 3 (13.04%) CISSP
2 2 (8.70%) CISM
2 2 (8.70%) ITIL Certification
2 2 (8.70%) OSCP
2 2 (8.70%) SANS
3 1 (4.35%) Degree
Quality Assurance & Compliance
1 5 (21.74%) ISO/IEC 27001
2 4 (17.39%) GDPR
2 4 (17.39%) PCI DSS
3 2 (8.70%) ISO/IEC 20000
3 2 (8.70%) Sarbanes-Oxley
4 1 (4.35%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 1 (4.35%) PMO
4 1 (4.35%) SLA
System Software
1 4 (17.39%) Docker
2 2 (8.70%) Active Directory
2 2 (8.70%) IAG
Systems Management
1 4 (17.39%) Puppet
2 2 (8.70%) Single Sign-On
Vendors
1 4 (17.39%) Red Hat
2 3 (13.04%) Oracle
3 2 (8.70%) Pegasus
3 2 (8.70%) SAP
3 2 (8.70%) ServiceNow
4 1 (4.35%) LogLogic
4 1 (4.35%) McAfee
4 1 (4.35%) Microsoft
4 1 (4.35%) Remedy