Period
to 23 May 2018

The following table provides summary statistics for contract job vacancies advertised in Bristol with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 23 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West > Bristol
6 months to
23 May 2018
Same period 2017 Same period 2016
Rank 84 79 60
Rank change year-on-year -5 -19 +21
Contract jobs citing Service Management 19 21 41
As % of all contract IT jobs advertised in Bristol 1.11% 1.31% 2.39%
As % of the Processes & Methodologies category 1.34% 1.57% 2.88%
Number of daily rates quoted 15 17 29
Bristol median daily rate £365 £415 £340
Median daily rate % change year-on-year -12.05% +22.06% -12.82%
10th Percentile £292 £162 £115
90th Percentile £520 £568 £489
South West median daily rate £420 £493 £350
% change year-on-year -14.72% +40.71% -11.39%
Number of hourly rates quoted 0 0 0
Bristol median hourly rate - - -
South West median hourly rate £23.00 £20.00 £12.00
% change year-on-year +15.00% +66.67% -57.71%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bristol with a requirement for process or methodology skills.

All Process and Methodology Skills
Bristol
Contract vacancies with a requirement for process or methodology skills 1,413 1,334 1,426
As % of all contract IT jobs advertised in Bristol 82.83% 83.06% 83.25%
Number of daily rates quoted 900 893 1,031
Bristol median daily rate £400 £375 £370
Median daily rate % change year-on-year +6.67% +1.35% -2.63%
10th Percentile £269 £245 £250
90th Percentile £525 £550 £525
South West median daily rate £405 £393 £375
% change year-on-year +3.12% +4.73% -3.23%
Number of hourly rates quoted 33 32 57
Bristol median hourly rate £27.50 £37.50 £37.50
Median hourly rate % change year-on-year -26.67% - +5.04%
10th Percentile £11.17 £12.92 £13.79
90th Percentile £47.40 £50.10 £52.35
South West median hourly rate £31.00 £39.50 £40.00
% change year-on-year -21.52% -1.25% +19.69%

Service Management
Job Vacancy Trend in Bristol

Job postings citing Service Management as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Service Management in Bristol

Service Management
Contractor Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Bristol.

Contractor daily rate trend for Service Management in Bristol

Service Management
Contractor Daily Rate Histogram in Bristol

The daily rate distribution of IT jobs citing Service Management in Bristol over the 6 months to 23 May 2018.

Contractor daily rate histogram for Service Management in Bristol

Service Management
Contractor Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Bristol.

Contractor hourly rate trend for Service Management in Bristol

For the 6 months to 23 May 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bristol region with a requirement for Service Management.

1 14 (73.68%) ITIL
2 8 (42.11%) Finance
3 6 (31.58%) Telecoms
4 5 (26.32%) Service Delivery
5 4 (21.05%) Stakeholder Management
5 4 (21.05%) Project Management
5 4 (21.05%) SLA
6 3 (15.79%) PRINCE2
6 3 (15.79%) Linux
6 3 (15.79%) Analytical Skills
7 2 (10.53%) NGN
7 2 (10.53%) ITIL V3
7 2 (10.53%) DevOps
7 2 (10.53%) Target Operating Model
7 2 (10.53%) Business Change Management
7 2 (10.53%) PMO
7 2 (10.53%) Electronics
7 2 (10.53%) Change Management
7 2 (10.53%) Firewall
7 2 (10.53%) Business Intelligence
7 2 (10.53%) Internet
7 2 (10.53%) Six Sigma
7 2 (10.53%) Unix
7 2 (10.53%) Windows
7 2 (10.53%) SQL
7 2 (10.53%) Oracle
7 2 (10.53%) SAP
7 2 (10.53%) VoIP
7 2 (10.53%) Marketing
7 2 (10.53%) Agile Software Development

Service Management
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) Alfresco
1 1 (5.26%) Mule
1 1 (5.26%) Oracle SOA Suite
Applications
1 1 (5.26%) MS Visio
Cloud Services
1 2 (10.53%) Amazon AWS
2 1 (5.26%) AWS CloudFormation
2 1 (5.26%) Cloud Computing
2 1 (5.26%) IaaS
2 1 (5.26%) Microsoft Azure
Communications & Networking
1 2 (10.53%) Firewall
1 2 (10.53%) Internet
1 2 (10.53%) NGN
1 2 (10.53%) VoIP
2 1 (5.26%) ADSL
2 1 (5.26%) BGP
2 1 (5.26%) DHCP
2 1 (5.26%) DNS
2 1 (5.26%) EIGRP
2 1 (5.26%) Kerberos
2 1 (5.26%) LAN
2 1 (5.26%) MPLS
2 1 (5.26%) OSPF
2 1 (5.26%) SNMP
2 1 (5.26%) TACACS
2 1 (5.26%) TCP/IP
2 1 (5.26%) VLAN
2 1 (5.26%) VPN
2 1 (5.26%) WAN
2 1 (5.26%) Wi-Fi
Database & Business Intelligence
1 1 (5.26%) Oracle Database
Development Applications
1 1 (5.26%) Atlassian Bamboo
1 1 (5.26%) Git (software)
1 1 (5.26%) Jenkins
1 1 (5.26%) Maven
General
1 8 (42.11%) Finance
2 6 (31.58%) Telecoms
3 2 (10.53%) Electronics
3 2 (10.53%) Manufacturing
3 2 (10.53%) Marketing
Job Titles
1 6 (31.58%) Service Manager
2 4 (21.05%) Analyst
2 4 (21.05%) Delivery Manager
3 3 (15.79%) Services Delivery Manager
4 2 (10.53%) Business Change Analyst
4 2 (10.53%) Change Analyst
4 2 (10.53%) IT Manager
4 2 (10.53%) IT Services Manager
4 2 (10.53%) ITIL Change Analyst
4 2 (10.53%) Service Analyst
5 1 (5.26%) AWS DevOps
5 1 (5.26%) AWS DevOps Engineer
5 1 (5.26%) AWS Engineer
5 1 (5.26%) DevOps Engineer
5 1 (5.26%) IT Analyst
5 1 (5.26%) ITIL Service Analyst
5 1 (5.26%) Linux DevOps Engineer
5 1 (5.26%) Linux/Unix DevOps
5 1 (5.26%) Senior DevOps
5 1 (5.26%) Transition Analyst
Libraries, Frameworks & Software Standards
1 1 (5.26%) Elastic Stack
1 1 (5.26%) LDAP
1 1 (5.26%) SAML
1 1 (5.26%) Web Services
Miscellaneous
1 3 (15.79%) Analytical Skills
2 1 (5.26%) Algorithms
2 1 (5.26%) CCTV
2 1 (5.26%) Data Centre
2 1 (5.26%) Hybrid Cloud
2 1 (5.26%) Management Information System
2 1 (5.26%) N-Tier
2 1 (5.26%) PKI
Operating Systems
1 3 (15.79%) Linux
2 2 (10.53%) Unix
2 2 (10.53%) Windows
3 1 (5.26%) CentOS
3 1 (5.26%) Mac OS
Processes & Methodologies
1 14 (73.68%) ITIL
2 5 (26.32%) Service Delivery
3 4 (21.05%) Project Management
3 4 (21.05%) Stakeholder Management
4 3 (15.79%) PRINCE2
5 2 (10.53%) Agile Software Development
5 2 (10.53%) Business Change Management
5 2 (10.53%) Business Intelligence
5 2 (10.53%) Change Management
5 2 (10.53%) Continuous Improvement
5 2 (10.53%) DevOps
5 2 (10.53%) Digital Marketing
5 2 (10.53%) ITIL V3
5 2 (10.53%) Programme Management
5 2 (10.53%) Six Sigma
5 2 (10.53%) Target Operating Model
6 1 (5.26%) Commercial Awareness
6 1 (5.26%) Proactive Monitoring
6 1 (5.26%) Problem-Solving
6 1 (5.26%) Security Monitoring
Programming Languages
1 2 (10.53%) SQL
2 1 (5.26%) Groovy
2 1 (5.26%) Perl
2 1 (5.26%) Python
Qualifications
1 1 (5.26%) CISM
1 1 (5.26%) CISSP
1 1 (5.26%) Degree
1 1 (5.26%) ITIL Certification
1 1 (5.26%) OSCP
1 1 (5.26%) SANS
1 1 (5.26%) SC Cleared
1 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 4 (21.05%) SLA
2 2 (10.53%) PMO
3 1 (5.26%) GDPR
3 1 (5.26%) ISO/IEC 20000
3 1 (5.26%) ISO/IEC 27001
3 1 (5.26%) PCI DSS
3 1 (5.26%) QA
3 1 (5.26%) Sarbanes-Oxley
System Software
1 1 (5.26%) Active Directory
1 1 (5.26%) Docker
1 1 (5.26%) Firmware
1 1 (5.26%) IAG
1 1 (5.26%) OpenAM
Systems Management
1 1 (5.26%) Microsoft Intune
1 1 (5.26%) Puppet
1 1 (5.26%) Single Sign-On
1 1 (5.26%) Systems Management Server (SMS)
Vendors
1 2 (10.53%) Oracle
1 2 (10.53%) SAP
2 1 (5.26%) Aruba
2 1 (5.26%) Cisco
2 1 (5.26%) HP
2 1 (5.26%) Microsoft
2 1 (5.26%) Red Hat
2 1 (5.26%) Remedy
2 1 (5.26%) SolarWinds