Period
to 20 October 2018

The following table provides summary statistics for contract job vacancies advertised in Bristol with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 20 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West > Bristol
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 108 85 83
Rank change year-on-year -23 -2 -1
Contract jobs citing Service Management 19 27 24
As % of all contract IT jobs advertised in Bristol 0.92% 1.42% 1.40%
As % of the Processes & Methodologies category 1.09% 1.72% 1.65%
Number of daily rates quoted 17 17 22
Bristol median daily rate £375 £415 £325
Median daily rate % change year-on-year -9.64% +27.69% -14.47%
10th Percentile £200 £313 £236
90th Percentile £519 £610 £497
South West median daily rate £425 £450 £350
% change year-on-year -5.56% +28.57% -12.50%
Number of hourly rates quoted 0 0 1
Bristol median hourly rate - - £18.50
South West median hourly rate £40.00 £42.00 £18.50
% change year-on-year -4.76% +127.03% -17.78%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bristol with a requirement for process or methodology skills.

All Process and Methodology Skills
Bristol
Contract vacancies with a requirement for process or methodology skills 1,748 1,567 1,452
As % of all contract IT jobs advertised in Bristol 84.24% 82.65% 84.76%
Number of daily rates quoted 1,174 1,061 1,048
Bristol median daily rate £410 £375 £375
Median daily rate % change year-on-year +9.33% - -
10th Percentile £275 £256 £253
90th Percentile £538 £538 £550
South West median daily rate £425 £400 £375
% change year-on-year +6.25% +6.67% -
Number of hourly rates quoted 58 43 69
Bristol median hourly rate £41.75 £28.00 £28.15
Median hourly rate % change year-on-year +49.11% -0.53% +48.86%
10th Percentile £14.35 £12.40 £12.00
90th Percentile £67.88 £49.50 £45.40
South West median hourly rate £41.53 £35.00 £35.00
% change year-on-year +18.66% - -6.67%

Service Management
Job Vacancy Trend in Bristol

Job postings citing Service Management as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Service Management in Bristol

Service Management
Contractor Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Bristol.

Contractor daily rate trend for Service Management in Bristol

Service Management
Contractor Daily Rate Histogram in Bristol

The daily rate distribution of IT jobs citing Service Management in Bristol over the 6 months to 20 October 2018.

Contractor daily rate histogram for Service Management in Bristol

Service Management
Contractor Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Bristol.

Contractor hourly rate trend for Service Management in Bristol

For the 6 months to 20 October 2018, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bristol region with a requirement for Service Management.

1 17 (89.47%) ITIL
2 7 (36.84%) Finance
2 7 (36.84%) Service Delivery
3 5 (26.32%) ITSM
3 5 (26.32%) Virtual Team
4 4 (21.05%) Stakeholder Management
4 4 (21.05%) Project Management
4 4 (21.05%) Telecoms
5 3 (15.79%) Incident Management
5 3 (15.79%) Marketing
5 3 (15.79%) Data Management
5 3 (15.79%) Digital Marketing
5 3 (15.79%) Test Management
5 3 (15.79%) Linux
5 3 (15.79%) Data Modelling
5 3 (15.79%) Business Intelligence
5 3 (15.79%) ITIL Certification
5 3 (15.79%) Manufacturing
5 3 (15.79%) Programme Management
5 3 (15.79%) Change Management
5 3 (15.79%) SAP
5 3 (15.79%) Electronics
5 3 (15.79%) Virtual Team Management
5 3 (15.79%) People Management
5 3 (15.79%) Service Design
5 3 (15.79%) Problem-Solving
6 2 (10.53%) Self-Motivation
6 2 (10.53%) Operational Acceptance Criteria
6 2 (10.53%) Analytical Skills
6 2 (10.53%) Data Protection

Service Management
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (5.26%) Amazon AWS
1 1 (5.26%) Cloud Computing
1 1 (5.26%) IaaS
1 1 (5.26%) Microsoft Azure
Communications & Networking
1 1 (5.26%) Internet
Database & Business Intelligence
1 1 (5.26%) Relational Database
General
1 7 (36.84%) Finance
2 4 (21.05%) Telecoms
3 3 (15.79%) Electronics
3 3 (15.79%) Manufacturing
3 3 (15.79%) Marketing
Job Titles
1 8 (42.11%) Service Manager
2 4 (21.05%) IT Manager
2 4 (21.05%) IT Services Manager
3 3 (15.79%) Analyst
3 3 (15.79%) Desktop Engineer
3 3 (15.79%) Desktop Support
3 3 (15.79%) Desktop Support Engineer
3 3 (15.79%) ITIL Manager
3 3 (15.79%) ITIL Service Manager
3 3 (15.79%) Service Analyst
3 3 (15.79%) Service Design Analyst
3 3 (15.79%) Service Transition Leader
3 3 (15.79%) Service Transition Manager
3 3 (15.79%) Support Engineer
3 3 (15.79%) Transition Manager
4 2 (10.53%) Delivery Manager
4 2 (10.53%) IT Analyst
5 1 (5.26%) IT Services Delivery Manager
5 1 (5.26%) Network Manager
5 1 (5.26%) Senior Systems Administrator
Miscellaneous
1 5 (26.32%) Virtual Team
2 2 (10.53%) Analytical Skills
2 2 (10.53%) Self-Motivation
3 1 (5.26%) Hybrid Cloud
Operating Systems
1 3 (15.79%) Linux
2 1 (5.26%) Mac OS
2 1 (5.26%) Windows
Processes & Methodologies
1 17 (89.47%) ITIL
2 7 (36.84%) Service Delivery
3 5 (26.32%) ITSM
4 4 (21.05%) Project Management
4 4 (21.05%) Stakeholder Management
5 3 (15.79%) Business Intelligence
5 3 (15.79%) Change Management
5 3 (15.79%) Data Management
5 3 (15.79%) Data Modelling
5 3 (15.79%) Digital Marketing
5 3 (15.79%) Incident Management
5 3 (15.79%) People Management
5 3 (15.79%) Problem-Solving
5 3 (15.79%) Programme Management
5 3 (15.79%) Service Design
5 3 (15.79%) Test Management
5 3 (15.79%) Virtual Team Management
6 2 (10.53%) Enterprise Architecture
6 2 (10.53%) Operational Acceptance Criteria
6 2 (10.53%) TOGAF
Qualifications
1 3 (15.79%) ITIL Certification
2 1 (5.26%) DV Cleared
2 1 (5.26%) SC Cleared
2 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 1 (5.26%) ISO/IEC 20000
1 1 (5.26%) SLA
System Software
1 1 (5.26%) OpenAM
Systems Management
1 1 (5.26%) Microsoft Intune
1 1 (5.26%) Systems Management Server (SMS)
Vendors
1 3 (15.79%) SAP
2 1 (5.26%) Microsoft
2 1 (5.26%) ServiceNow