IT Service Management (ITSM)
South Wales > Cardiff
The table below provides summary statistics and contractor rates for jobs advertised in Cardiff requiring ITSM skills. It covers contract job vacancies from the 6 months leading up to 19 October 2025, with comparisons to the same periods in the previous two years.
| 6 months to 19 Oct 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 27 | 31 | 28 |
| Rank change year-on-year | +4 | -3 | +14 |
| Contract jobs citing ITSM | 5 | 1 | 9 |
| As % of all contract jobs in Cardiff | 2.39% | 0.43% | 3.80% |
| As % of the Processes & Methodologies category | 2.78% | 0.59% | 4.19% |
| Number of daily rates quoted | 5 | 1 | 4 |
| 10th Percentile | £200 | - | £293 |
| 25th Percentile | - | £161 | £338 |
| Median daily rate (50th Percentile) | £230 | £163 | £400 |
| Median % change year-on-year | +41.54% | -59.38% | -20.00% |
| 75th Percentile | £325 | £164 | £438 |
| 90th Percentile | £333 | - | - |
| South Wales median daily rate | £230 | £163 | £350 |
| % change year-on-year | +41.54% | -53.57% | -40.43% |
All Process and Methodology Skills
Cardiff
ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Cardiff.
| Contract vacancies with a requirement for process or methodology skills | 180 | 170 | 215 |
| As % of all contract IT jobs advertised in Cardiff | 86.12% | 73.59% | 90.72% |
| Number of daily rates quoted | 132 | 112 | 168 |
| 10th Percentile | £226 | £140 | £178 |
| 25th Percentile | £300 | £209 | £220 |
| Median daily rate (50th Percentile) | £414 | £425 | £425 |
| Median % change year-on-year | -2.71% | - | -10.53% |
| 75th Percentile | £503 | £550 | £541 |
| 90th Percentile | £675 | £643 | £625 |
| South Wales median daily rate | £413 | £406 | £450 |
| % change year-on-year | +1.54% | -9.72% | -13.46% |
| Number of hourly rates quoted | 8 | 10 | 5 |
| 10th Percentile | - | - | £18.70 |
| 25th Percentile | £13.08 | £15.48 | £21.25 |
| Median hourly rate | £14.54 | £20.08 | £26.00 |
| Median % change year-on-year | -27.59% | -22.77% | +44.44% |
| 75th Percentile | £18.36 | £25.60 | £26.50 |
| 90th Percentile | £22.82 | £25.79 | £36.10 |
| South Wales median hourly rate | £17.50 | £25.18 | £29.83 |
| % change year-on-year | -30.50% | -15.60% | +49.16% |
ITSM
Job Vacancy Trend in Cardiff
Historical trend showing the proportion of contract IT job postings citing ITSM relative to all contract IT jobs advertised in Cardiff.
ITSM
Daily Rate Trend in Cardiff
Contractor daily rate distribution trend for jobs in Cardiff citing ITSM.
ITSM
Daily Rate Histogram in Cardiff
Daily rate distribution for jobs citing ITSM in Cardiff over the 6 months to 19 October 2025.
ITSM
Hourly Rate Trend in Cardiff
Contractor hourly rate distribution trend for jobs in Cardiff citing ITSM.
ITSM
Co-Occurring Skills & Capabilities in Cardiff by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category: