2nd Line Support Contracts in Central London

Second Line Support
London > Central London

The median Second Line Support daily rate in Central London is £188 according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 127 160 157
Rank change year-on-year +33 -3 +6
Contract jobs requiring a 2nd Line Support 6 14 38
As % of all contract jobs advertised in Central London 0.25% 0.37% 0.84%
As % of the Job Titles category 0.26% 0.38% 0.89%
Number of daily rates quoted 5 11 29
10th Percentile £148 £150 £146
25th Percentile £156 £175 £169
Median daily rate (50th Percentile) £188 £200 £225
Median % change year-on-year -6.25% -11.11% +2.86%
75th Percentile £219 £238 £250
90th Percentile £235 - £340
London median daily rate £200 £225 £220
% change year-on-year -11.11% +2.27% +15.79%
Number of hourly rates quoted 1 1 1
10th Percentile - - -
25th Percentile - £15.50 £127.50
Median hourly rate £23.80 £16.00 £135.00
Median % change year-on-year +48.75% -88.15% +671.43%
75th Percentile - £16.50 £142.50
90th Percentile - - -
London median hourly rate £23.45 £24.25 £23.91
% change year-on-year -3.32% +1.42% +19.55%

All Contract IT Job Vacancies
Central London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Central London with a recognized job title 2,304 3,649 4,292
% of contract IT jobs with a recognized job title 95.32% 95.20% 94.39%
Number of daily rates quoted 1,643 2,501 3,269
10th Percentile £350 £325 £360
25th Percentile £450 £463 £463
Median daily rate (50th Percentile) £550 £590 £560
Median % change year-on-year -6.78% +5.36% +6.67%
75th Percentile £688 £725 £675
90th Percentile £800 £813 £763
London median daily rate £550 £575 £575
% change year-on-year -4.35% - +9.52%
Number of hourly rates quoted 31 27 52
10th Percentile £19.92 £15.50 £13.88
25th Percentile £21.63 £19.36 £18.50
Median hourly rate £25.00 £35.00 £37.25
Median % change year-on-year -28.57% -6.04% +107.23%
75th Percentile £27.81 £58.75 £51.00
90th Percentile £40.00 £86.32 £65.43
London median hourly rate £27.50 £35.25 £35.00
% change year-on-year -21.99% +0.71% +10.62%

2nd Line Support
Job Vacancy Trend in Central London

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for 2nd Line Support in Central London

2nd Line Support
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Central London.

Daily rate trend for 2nd Line Support in Central London

2nd Line Support
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Central London.

Hourly rate trend for 2nd Line Support in Central London

2nd Line Support
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Central London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +42 4 £188 -11.87% 1
Lambeth 0 1 £188 -1.32%
Southwark - 1 - -
2nd Line Support
London

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Central London

For the 6 months to 5 May 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Central London region featuring 2nd Line Support in the job title.

1 5 (83.33%) Windows
1 5 (83.33%) Microsoft
2 3 (50.00%) Microsoft 365
2 3 (50.00%) Customer Service
3 2 (33.33%) Social Skills
3 2 (33.33%) Analytical Skills
3 2 (33.33%) Mac OS
3 2 (33.33%) Active Directory
3 2 (33.33%) Microsoft Office
3 2 (33.33%) LAN
3 2 (33.33%) WAN
3 2 (33.33%) Degree
3 2 (33.33%) Apple
4 1 (16.67%) ITSM
4 1 (16.67%) Management Information System
4 1 (16.67%) Advertising
4 1 (16.67%) Asset Management
4 1 (16.67%) Local Government
4 1 (16.67%) Microsoft PowerPoint
4 1 (16.67%) Google
4 1 (16.67%) MCITP
4 1 (16.67%) Marketing
4 1 (16.67%) Computer Science
4 1 (16.67%) Cisco IOS
4 1 (16.67%) Video Conferencing
4 1 (16.67%) Security Cleared
4 1 (16.67%) Android
4 1 (16.67%) TCP/IP
4 1 (16.67%) SLA
4 1 (16.67%) Cisco

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) SharePoint
Applications
1 2 (33.33%) Microsoft Office
2 1 (16.67%) Microsoft Excel
2 1 (16.67%) Microsoft PowerPoint
Cloud Services
1 3 (50.00%) Microsoft 365
2 1 (16.67%) Azure
2 1 (16.67%) Google Workspace
2 1 (16.67%) OneDrive
2 1 (16.67%) WhatsApp
Communications & Networking
1 2 (33.33%) LAN
1 2 (33.33%) WAN
2 1 (16.67%) Cisco IOS
2 1 (16.67%) Remote Desktop
2 1 (16.67%) TCP/IP
General
1 2 (33.33%) Analytical Skills
1 2 (33.33%) Social Skills
2 1 (16.67%) Advertising
2 1 (16.67%) Local Government
2 1 (16.67%) Marketing
2 1 (16.67%) Public Sector
Miscellaneous
1 1 (16.67%) Data Centre
1 1 (16.67%) Digital Signage
1 1 (16.67%) Management Information System
1 1 (16.67%) Video Conferencing
1 1 (16.67%) Virtual Team
Operating Systems
1 5 (83.33%) Windows
2 2 (33.33%) Mac OS
3 1 (16.67%) Android
3 1 (16.67%) Windows 10
Processes & Methodologies
1 3 (50.00%) Customer Service
2 1 (16.67%) Asset Management
2 1 (16.67%) Computer Science
2 1 (16.67%) Escalation Management
2 1 (16.67%) ITIL
2 1 (16.67%) ITSM
2 1 (16.67%) Network Optimisation
2 1 (16.67%) Problem-Solving
Qualifications
1 2 (33.33%) Degree
2 1 (16.67%) A+ Certification
2 1 (16.67%) CCNA
2 1 (16.67%) Cisco Certification
2 1 (16.67%) MCITP
2 1 (16.67%) Microsoft Certification
2 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 2 (33.33%) Active Directory
Vendors
1 5 (83.33%) Microsoft
2 2 (33.33%) Apple
3 1 (16.67%) Cisco
3 1 (16.67%) Dell
3 1 (16.67%) Google
3 1 (16.67%) HP
3 1 (16.67%) Meraki
3 1 (16.67%) ServiceNow