Period
to 19 May 2019

The following table provides summary statistics for contract job vacancies advertised in Central London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 19 May 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
London > Central London
6 months to
19 May 2019
Same period 2018 Same period 2017
Rank 216 220 183
Rank change year-on-year +4 -37 -19
Contract jobs citing SLA 68 79 72
As % of all contract IT jobs advertised in Central London 0.80% 0.86% 0.99%
As % of the Quality Assurance & Compliance category 8.92% 7.41% 7.16%
Number of daily rates quoted 35 48 47
Central London median daily rate £350 £325 £500
Median daily rate % change year-on-year +7.69% -35.00% +53.85%
10th Percentile £138 £138 £124
90th Percentile £554 £579 £618
London median daily rate £375 £350 £375
% change year-on-year +7.14% -6.67% +7.14%
Number of hourly rates quoted 3 5 10
Central London median hourly rate £17.66 £15.00 £14.63
Median hourly rate % change year-on-year +17.73% +2.56% -33.52%
10th Percentile £16.74 £14.85 £12.88
90th Percentile £22.72 £20.45 £30.43
London median hourly rate £15.00 £15.12 £15.00
% change year-on-year -0.81% +0.82% -18.92%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Central London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Central London
Contract vacancies with a requirement for quality assurance or compliance skills 762 1,066 1,006
As % of all contract IT jobs advertised in Central London 9.02% 11.57% 13.83%
Number of daily rates quoted 558 774 747
Central London median daily rate £500 £499 £500
Median daily rate % change year-on-year +0.25% -0.25% +11.11%
10th Percentile £325 £313 £313
90th Percentile £650 £659 £675
London median daily rate £500 £500 £483
% change year-on-year - +3.63% +7.22%
Number of hourly rates quoted 11 10 10
Central London median hourly rate £17.66 £15.53 £14.63
Median hourly rate % change year-on-year +13.75% +6.15% -45.33%
10th Percentile £11.75 £14.44 £12.88
90th Percentile £43.01 £67.10 £30.43
London median hourly rate £21.18 £23.25 £22.25
% change year-on-year -8.90% +4.49% +1.14%

SLA
Job Vacancy Trend in Central London

Job postings citing SLA as a percentage of all IT jobs advertised in Central London.

Job vacancy trend for SLA in Central London

SLA
Contractor Daily Rate Trend in Central London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Central London.

Contractor daily rate trend for SLA in Central London

SLA
Contractor Daily Rate Histogram in Central London

The daily rate distribution of IT jobs citing SLA in Central London over the 6 months to 19 May 2019.

Contractor daily rate histogram for SLA in Central London

SLA
Contractor Hourly Rate Trend in Central London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Central London.

Contractor hourly rate trend for SLA in Central London

SLA
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Central London region over the 6 months to 19 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -9 42 £350 +7.69% 3
West End of London +4 7 £300 -
City of Westminster - 4 - -
Camden - 1 £300 -
SLA
London

For the 6 months to 19 May 2019, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Central London region with a requirement for SLA.

1 27 (39.71%) Windows
2 22 (32.35%) Active Directory
3 21 (30.88%) Finance
4 18 (26.47%) Microsoft
5 17 (25.00%) ITIL
6 15 (22.06%) Microsoft Office
6 15 (22.06%) Service Management
6 15 (22.06%) Problem Management
7 13 (19.12%) Microsoft Certification
8 12 (17.65%) Web Services
9 11 (16.18%) ITSM
9 11 (16.18%) Analytical Skills
9 11 (16.18%) Windows Server
10 10 (14.71%) ServiceNow
10 10 (14.71%) Change Management
11 9 (13.24%) Incident Management
11 9 (13.24%) Business Analysis
11 9 (13.24%) Microsoft Azure
11 9 (13.24%) Problem-Solving
12 8 (11.76%) Windows 7
12 8 (11.76%) Release Management
12 8 (11.76%) Workflow
12 8 (11.76%) VMware
12 8 (11.76%) SQL
12 8 (11.76%) MCSE
13 7 (10.29%) Security Cleared
14 6 (8.82%) User Acceptance Testing
14 6 (8.82%) Integration Testing
14 6 (8.82%) Degree
14 6 (8.82%) CMDB

SLA
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.88%) OpenStack
2 3 (4.41%) MS Exchange
3 1 (1.47%) CMS
3 1 (1.47%) Confluence
3 1 (1.47%) Exchange Server 2010
3 1 (1.47%) IIS
3 1 (1.47%) Oracle Workflow
3 1 (1.47%) SharePoint
3 1 (1.47%) Skype for Business
3 1 (1.47%) Umbraco
Applications
1 15 (22.06%) Microsoft Office
2 2 (2.94%) Microsoft Excel
3 1 (1.47%) Microsoft PowerPoint
3 1 (1.47%) MS Visio
3 1 (1.47%) Revit
Business Applications
1 4 (5.88%) Dynamics CRM
1 4 (5.88%) Oracle EBS
2 3 (4.41%) Oracle Payables
2 3 (4.41%) Oracle Procure-to-Pay
3 2 (2.94%) Oracle EBS R12
4 1 (1.47%) BPCS
4 1 (1.47%) Dynamics NAV
4 1 (1.47%) Eikon
4 1 (1.47%) HFM
4 1 (1.47%) Oracle Assets
4 1 (1.47%) Oracle E-Business Tax
4 1 (1.47%) Oracle Financials
4 1 (1.47%) Oracle General Ledger
4 1 (1.47%) Oracle Internet Expenses
4 1 (1.47%) Oracle iProcurement
4 1 (1.47%) Oracle Receivables
4 1 (1.47%) Oracle Subledger Accounting
4 1 (1.47%) SAP GTS
Cloud Services
1 9 (13.24%) Microsoft Azure
2 5 (7.35%) Office 365
3 4 (5.88%) Amazon AWS
3 4 (5.88%) IaaS
3 4 (5.88%) PaaS
4 2 (2.94%) Dynamics 365
5 1 (1.47%) Power Platform
Communications & Networking
1 5 (7.35%) TCP/IP
1 5 (7.35%) WAN
2 4 (5.88%) SAN
2 4 (5.88%) VPN
2 4 (5.88%) Wireless
3 3 (4.41%) Internet
3 3 (4.41%) LAN
4 2 (2.94%) Cisco ASA
4 2 (2.94%) DHCP
4 2 (2.94%) DNS
4 2 (2.94%) IP Telephony
4 2 (2.94%) PBX
5 1 (1.47%) Cisco IOS
5 1 (1.47%) DWDM
5 1 (1.47%) MPLS
5 1 (1.47%) Multicast
5 1 (1.47%) Network Security
5 1 (1.47%) Skype
5 1 (1.47%) SONET
5 1 (1.47%) Wireshark
Database & Business Intelligence
1 5 (7.35%) SQL Server
2 3 (4.41%) SQL Server Reporting Services
3 2 (2.94%) Oracle Reports
3 2 (2.94%) Relational Database
3 2 (2.94%) SQL Server Integration Services
4 1 (1.47%) MySQL
4 1 (1.47%) Power BI
Development Applications
1 2 (2.94%) Hudson
2 1 (1.47%) JIRA
General
1 21 (30.88%) Finance
2 6 (8.82%) Banking
2 6 (8.82%) Telecoms
3 3 (4.41%) Legal
4 2 (2.94%) Back Office
4 2 (2.94%) Corporate Banking
4 2 (2.94%) Retail
5 1 (1.47%) Billing
5 1 (1.47%) Law
Job Titles
1 22 (32.35%) Analyst
2 9 (13.24%) Developer
3 8 (11.76%) ServiceNow Developer
4 7 (10.29%) Administrator
4 7 (10.29%) Support Analyst
5 6 (8.82%) Service Analyst
6 5 (7.35%) Desktop Support
6 5 (7.35%) Remote Support Analyst
7 4 (5.88%) Architect
7 4 (5.88%) Cloud Architect
7 4 (5.88%) Cloud Infrastructure Architect
7 4 (5.88%) Cloud Solutions Architect
7 4 (5.88%) Consultant
7 4 (5.88%) Designer
7 4 (5.88%) Infrastructure Architect
7 4 (5.88%) Infrastructure Designer
7 4 (5.88%) Infrastructure Solutions Architect
7 4 (5.88%) IT Analyst
7 4 (5.88%) Service Desk Analyst
7 4 (5.88%) Solutions Designer
Libraries, Frameworks & Software Standards
1 12 (17.65%) Web Services
2 5 (7.35%) HTML
2 5 (7.35%) SOAP
3 3 (4.41%) LDAP
4 2 (2.94%) Middleware
4 2 (2.94%) Oracle Fusion
4 2 (2.94%) SAML
5 1 (1.47%) .NET
5 1 (1.47%) ASP.NET
5 1 (1.47%) ASP.NET MVC
5 1 (1.47%) XML
Miscellaneous
1 11 (16.18%) Analytical Skills
2 6 (8.82%) CMDB
2 6 (8.82%) Self-Motivation
3 4 (5.88%) Hybrid Cloud
3 4 (5.88%) Private Cloud
4 3 (4.41%) iPhone
5 2 (2.94%) Fat Client
5 2 (2.94%) iPad
5 2 (2.94%) Management Information System
5 2 (2.94%) Smartphone
5 2 (2.94%) Thin Client
5 2 (2.94%) User Experience
5 2 (2.94%) Virtual Team
6 1 (1.47%) Reinsurance
Operating Systems
1 27 (39.71%) Windows
2 11 (16.18%) Windows Server
3 8 (11.76%) Windows 7
4 6 (8.82%) Windows 10
5 5 (7.35%) Linux
6 3 (4.41%) Windows Server 2012
7 2 (2.94%) Windows Mobile
8 1 (1.47%) Android
8 1 (1.47%) Apple iOS
8 1 (1.47%) Mac OS X
8 1 (1.47%) Mac OS X Server
8 1 (1.47%) Windows 8
Processes & Methodologies
1 17 (25.00%) ITIL
2 15 (22.06%) Problem Management
2 15 (22.06%) Service Management
3 11 (16.18%) ITSM
4 10 (14.71%) Change Management
5 9 (13.24%) Business Analysis
5 9 (13.24%) Incident Management
5 9 (13.24%) Problem-Solving
6 8 (11.76%) Release Management
6 8 (11.76%) Workflow
7 6 (8.82%) CRM
7 6 (8.82%) Disaster Recovery
7 6 (8.82%) Integration Testing
7 6 (8.82%) Project Management
7 6 (8.82%) User Acceptance Testing
8 5 (7.35%) Business Intelligence
8 5 (7.35%) Contract Management
8 5 (7.35%) Portfolio Management
8 5 (7.35%) SDLC
8 5 (7.35%) Service Delivery
Programming Languages
1 8 (11.76%) SQL
2 4 (5.88%) Perl
3 3 (4.41%) Bash Shell
3 3 (4.41%) Java
3 3 (4.41%) PHP
4 2 (2.94%) JavaScript
4 2 (2.94%) PowerShell
4 2 (2.94%) T-SQL
5 1 (1.47%) C#
5 1 (1.47%) Data Analysis Expressions (DAX)
5 1 (1.47%) Python
5 1 (1.47%) VBA
Qualifications
1 13 (19.12%) Microsoft Certification
2 8 (11.76%) MCSE
3 7 (10.29%) Security Cleared
4 6 (8.82%) Degree
5 4 (5.88%) AWS Certification
5 4 (5.88%) MCP
6 2 (2.94%) ITIL Foundation Certificate
6 2 (2.94%) MCSA
7 1 (1.47%) A+ Certification
7 1 (1.47%) ACSP
7 1 (1.47%) ACTC
7 1 (1.47%) Avaya Certification
7 1 (1.47%) BC Cleared
7 1 (1.47%) BPSS Clearance
7 1 (1.47%) CCNA
7 1 (1.47%) CCNP
7 1 (1.47%) Cisco Certification
7 1 (1.47%) MCITP
7 1 (1.47%) MCTS
7 1 (1.47%) SC Cleared
Quality Assurance & Compliance
1 1 (1.47%) Basel II
1 1 (1.47%) EMIR
1 1 (1.47%) HIPAA
1 1 (1.47%) MiFID
1 1 (1.47%) PMO
1 1 (1.47%) Sarbanes-Oxley
System Software
1 22 (32.35%) Active Directory
2 5 (7.35%) VMware Infrastructure
3 4 (5.88%) Hyper-V
4 2 (2.94%) Virtual Machines
4 2 (2.94%) XenDesktop
5 1 (1.47%) Firmware
5 1 (1.47%) vSphere
Systems Management
1 3 (4.41%) AirWatch
1 3 (4.41%) Single Sign-On
2 2 (2.94%) SCCM
Vendors
1 18 (26.47%) Microsoft
2 10 (14.71%) ServiceNow
3 8 (11.76%) VMware
4 5 (7.35%) xMatters
5 4 (5.88%) Oracle
6 3 (4.41%) Cisco
6 3 (4.41%) Citrix
6 3 (4.41%) Dell
6 3 (4.41%) HP
6 3 (4.41%) StorageTek
6 3 (4.41%) Sun
7 2 (2.94%) Google
8 1 (1.47%) Adobe
8 1 (1.47%) Amdocs
8 1 (1.47%) Apple
8 1 (1.47%) Aruba
8 1 (1.47%) CheckPoint
8 1 (1.47%) Ivanti
8 1 (1.47%) SolarWinds
8 1 (1.47%) Twitter