SLA Contract Job Trends in Central London

Service Level Agreement (SLA)
London > Central London

The table below provides summary statistics and contractor rates for jobs advertised in Central London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 3 October 2026, with comparisons to the same periods in the previous two years.

6 months to
3 Oct 2026
Same period 2025 Same period 2024
Rank 119 108 104
Rank change year-on-year -11 -4 +18
Contract jobs citing SLA 31 18 24
As % of all contract jobs in Central London 1.27% 0.93% 1.03%
As % of the Quality Assurance & Compliance category 5.94% 4.84% 6.05%
Number of daily rates quoted 27 14 12
10th Percentile £164 £217 £147
25th Percentile £200 £442 £189
Median daily rate (50th Percentile) £350 £516 £350
Median % change year-on-year -32.20% +47.50% -28.21%
75th Percentile £491 £583 £613
90th Percentile £562 £588 £684
London median daily rate £411 £420 £300
% change year-on-year -2.08% +40.00% -33.33%
Number of hourly rates quoted 0 2 3
10th Percentile - £22.46 £17.20
25th Percentile - £23.14 £19.00
Median hourly rate - £24.29 £23.00
Median % change year-on-year - +5.59% -
75th Percentile - £25.43 £23.90
90th Percentile - £26.11 £23.96
London median hourly rate £20.02 £25.15 £23.80
% change year-on-year -20.40% +5.67% +26.01%

All Quality Assurance and Compliance Skills
Central London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Central London.

Contract vacancies with a requirement for quality assurance or compliance skills 522 372 397
As % of all contract IT jobs advertised in Central London 21.40% 19.28% 16.97%
Number of daily rates quoted 387 257 231
10th Percentile £330 £313 £340
25th Percentile £449 £413 £450
Median daily rate (50th Percentile) £550 £550 £550
Median % change year-on-year - - -5.78%
75th Percentile £650 £688 £650
90th Percentile £750 £832 £751
London median daily rate £530 £525 £550
% change year-on-year +0.95% -4.55% -2.22%
Number of hourly rates quoted 4 9 5
10th Percentile - £22.60 £18.40
25th Percentile £25.00 £22.75 £22.00
Median hourly rate £30.41 £34.00 £23.80
Median % change year-on-year -10.56% +42.86% -
75th Percentile £41.55 £35.50 £35.00
90th Percentile £51.87 £63.15 -
London median hourly rate £28.00 £34.00 £31.62
% change year-on-year -17.65% +7.53% +12.43%

SLA
Job Vacancy Trend in Central London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in Central London.

SLA job vacancy trend in Central London

SLA
Daily Rate Trend in Central London

Contractor daily rate distribution trend for jobs in Central London citing SLA.

Contractor daily rate distribution trend for jobs in Central London citing SLA

SLA
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing SLA in Central London over the 6 months to 3 October 2026.

Daily rate histogram for SLA in Central London

SLA
Hourly Rate Trend in Central London

Contractor hourly rate distribution trend for jobs in Central London citing SLA.

Contractor hourly rate distribution trend for jobs in Central London citing SLA

SLA
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Central London region over the 6 months to 3 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London -16 19 £433 -19.53% 24
Kensington and Chelsea -1 3 £150 -66.67%
City of Westminster - 3 £175 - 3
West End of London -8 1 £585 +172.09% 1
SLA
London

SLA
Co-Occurring Skills & Capabilities in Central London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (29.03%) Microsoft Exchange
2 4 (12.90%) SharePoint
3 3 (9.68%) Confluence
4 1 (3.23%) Exchange Server 2013
Applications
1 3 (9.68%) Microsoft Office
Business Applications
1 3 (9.68%) Remedy ITSM
Cloud Services
1 7 (22.58%) Microsoft 365
2 5 (16.13%) Azure
3 4 (12.90%) Entra ID
4 2 (6.45%) SaaS
5 1 (3.23%) AWS
5 1 (3.23%) AWS CloudFormation
5 1 (3.23%) Datadog
5 1 (3.23%) IaaS
5 1 (3.23%) OneDrive
5 1 (3.23%) PaaS
Communications & Networking
1 7 (22.58%) DNS
2 6 (19.35%) DHCP
3 5 (16.13%) TCP/IP
4 2 (6.45%) SSH
4 2 (6.45%) SSL
4 2 (6.45%) VPN
5 1 (3.23%) Firewall
5 1 (3.23%) SAN
5 1 (3.23%) Unified Communications
5 1 (3.23%) VLAN
5 1 (3.23%) VoIP
5 1 (3.23%) Wi-Fi
5 1 (3.23%) WinSCP
Database & Business Intelligence
1 2 (6.45%) SQL Server
2 1 (3.23%) MySQL
2 1 (3.23%) PostgreSQL
2 1 (3.23%) Relational Database
2 1 (3.23%) Semantic Layer
2 1 (3.23%) SQL Server Integration Services
2 1 (3.23%) Tableau
2 1 (3.23%) Tableau Desktop
Development Applications
1 5 (16.13%) JIRA
General
1 13 (41.94%) Social Skills
2 7 (22.58%) Finance
3 4 (12.90%) Analytical Skills
4 3 (9.68%) Banking
5 1 (3.23%) Back Office
5 1 (3.23%) Documentation Skills
5 1 (3.23%) Front Office
5 1 (3.23%) Marketing
5 1 (3.23%) Organisational Skills
Job Titles
1 10 (32.26%) Support Engineer
2 5 (16.13%) IT Engineer
3 4 (12.90%) Analyst
3 4 (12.90%) IT Support
3 4 (12.90%) IT Support Engineer
4 3 (9.68%) Desktop Support
4 3 (9.68%) ITIL Manager
4 3 (9.68%) ITIL Service Manager
4 3 (9.68%) Service Desk Engineer
4 3 (9.68%) Service Desk Manager
4 3 (9.68%) Service Manager
4 3 (9.68%) ServiceNow Manager
5 2 (6.45%) Applications Support
5 2 (6.45%) Consultant
5 2 (6.45%) Deskside Engineer
5 2 (6.45%) Deskside Support Engineer
5 2 (6.45%) Hardware Engineer
5 2 (6.45%) Senior
5 2 (6.45%) Service Analyst
5 2 (6.45%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (3.23%) OAuth
1 1 (3.23%) REST
1 1 (3.23%) Terraform
Miscellaneous
1 3 (9.68%) iPhone
1 3 (9.68%) Onboarding
1 3 (9.68%) Video Conferencing
2 2 (6.45%) PKI
2 2 (6.45%) Self-Motivation
3 1 (3.23%) AS400
3 1 (3.23%) BYOD
3 1 (3.23%) Credit Derivative
3 1 (3.23%) Data Centre
3 1 (3.23%) Data Structures
3 1 (3.23%) Derivative
3 1 (3.23%) Enterprise Software
3 1 (3.23%) iPad
3 1 (3.23%) PMI
Operating Systems
1 18 (58.06%) Windows
2 8 (25.81%) Windows 10
3 6 (19.35%) Windows Server
4 4 (12.90%) Android
4 4 (12.90%) Windows 7
5 3 (9.68%) Apple iOS
5 3 (9.68%) Mac OS
6 1 (3.23%) OpenVMS
6 1 (3.23%) VMS
6 1 (3.23%) Windows Server 2008
6 1 (3.23%) Windows Server 2012
6 1 (3.23%) Windows Server 2019
Processes & Methodologies
1 19 (61.29%) ITIL
2 10 (32.26%) Stakeholder Management
3 8 (25.81%) Service Management
4 7 (22.58%) Service Delivery
5 6 (19.35%) Customer Service
5 6 (19.35%) Incident Management
5 6 (19.35%) ITSM
5 6 (19.35%) Problem Management
6 5 (16.13%) Change Management
6 5 (16.13%) Problem-Solving
6 5 (16.13%) Ticket Management
7 4 (12.90%) Escalation Management
7 4 (12.90%) Risk Management
8 3 (9.68%) Customer Experience
8 3 (9.68%) Decision-Making
8 3 (9.68%) Mobile Device Management
8 3 (9.68%) Process Improvement
8 3 (9.68%) Root Cause Analysis
8 3 (9.68%) User Experience
9 2 (6.45%) Vulnerability Management
Programming Languages
1 6 (19.35%) SQL
2 4 (12.90%) PowerShell
3 1 (3.23%) COBOL
3 1 (3.23%) Java
3 1 (3.23%) JavaScript
3 1 (3.23%) Python
3 1 (3.23%) RPG
Qualifications
1 5 (16.13%) Security Cleared
2 4 (12.90%) A+ Certification
2 4 (12.90%) SC Cleared
3 3 (9.68%) PMI Certification
4 2 (6.45%) PMP
5 1 (3.23%) Azure Certification
5 1 (3.23%) Computer Science Degree
5 1 (3.23%) Degree
5 1 (3.23%) DV Cleared
5 1 (3.23%) ITIL Foundation Certificate
5 1 (3.23%) Microsoft Certification
5 1 (3.23%) Network+ Certification
5 1 (3.23%) Tableau Certification
Quality Assurance & Compliance
1 1 (3.23%) Cyber Essentials
1 1 (3.23%) Data Quality
1 1 (3.23%) NCSC
1 1 (3.23%) NIST
System Software
1 11 (35.48%) Active Directory
2 2 (6.45%) VMware Infrastructure
3 1 (3.23%) Docker
3 1 (3.23%) Hyper-V
Systems Management
1 7 (22.58%) Microsoft Intune
2 1 (3.23%) Kubernetes
2 1 (3.23%) NetBackup
2 1 (3.23%) PowerCLI
2 1 (3.23%) SCCM
2 1 (3.23%) SCOM
2 1 (3.23%) SCOrch
2 1 (3.23%) WSUS
Vendors
1 17 (54.84%) Microsoft
2 10 (32.26%) ServiceNow
3 3 (9.68%) Remedy
3 3 (9.68%) VMware
4 2 (6.45%) HP
5 1 (3.23%) Apple
5 1 (3.23%) BMC
5 1 (3.23%) Freshdesk
5 1 (3.23%) IBM
5 1 (3.23%) Oracle
5 1 (3.23%) Salesforce
5 1 (3.23%) Salesforce Marketing Cloud
5 1 (3.23%) Veeam
5 1 (3.23%) Veritas