SLA Contract Job Trends in Central London

Service Level Agreement (SLA)
London > Central London

The table below provides summary statistics and contractor rates for jobs advertised in Central London requiring SLA skills. It covers contract job vacancies from the 6 months leading up to 29 December 2025, with comparisons to the same periods in the previous two years.

6 months to
29 Dec 2025
Same period 2024 Same period 2023
Rank 110 112 106
Rank change year-on-year +2 -6 +66
Contract jobs citing SLA 22 20 35
As % of all contract jobs in Central London 1.09% 0.87% 1.31%
As % of the Quality Assurance & Compliance category 5.43% 5.75% 8.16%
Number of daily rates quoted 16 11 19
10th Percentile £232 £185 £278
25th Percentile £463 £192 £420
Median daily rate (50th Percentile) £525 £300 £500
Median % change year-on-year +75.00% -40.00% +53.85%
75th Percentile £570 £508 £575
90th Percentile £586 £525 £637
London median daily rate £500 £260 £475
% change year-on-year +92.31% -45.26% +14.46%
Number of hourly rates quoted 4 2 0
10th Percentile - £18.41 -
25th Percentile - £18.88 -
Median hourly rate £26.11 £20.35 -
Median % change year-on-year +28.34% - -
75th Percentile £26.23 £22.38 -
90th Percentile £26.43 £23.20 -
London median hourly rate £25.15 £23.80 £28.74
% change year-on-year +5.67% -17.17% +38.48%

All Quality Assurance and Compliance Skills
Central London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Central London.

Contract vacancies with a requirement for quality assurance or compliance skills 405 348 429
As % of all contract IT jobs advertised in Central London 20.08% 15.16% 16.10%
Number of daily rates quoted 279 188 313
10th Percentile £325 £313 £400
25th Percentile £419 £425 £488
Median daily rate (50th Percentile) £525 £561 £575
Median % change year-on-year -6.46% -2.39% -
75th Percentile £669 £675 £688
90th Percentile £825 £758 £788
London median daily rate £525 £525 £563
% change year-on-year - -6.67% +2.18%
Number of hourly rates quoted 6 4 1
10th Percentile - £19.04 -
25th Percentile £26.11 £20.46 £71.25
Median hourly rate £26.34 £28.75 £72.50
Median % change year-on-year -8.38% -60.34% +271.79%
75th Percentile £28.77 £35.00 £73.75
90th Percentile £32.50 - -
London median hourly rate £27.75 £35.00 £32.50
% change year-on-year -20.71% +7.69% -7.80%

SLA
Job Vacancy Trend in Central London

Historical trend showing the proportion of contract IT job postings citing SLA relative to all contract IT jobs advertised in Central London.

SLA job vacancy trend in Central London

SLA
Daily Rate Trend in Central London

Contractor daily rate distribution trend for jobs in Central London citing SLA.

Contractor daily rate distribution trend for jobs in Central London citing SLA

SLA
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing SLA in Central London over the 6 months to 29 December 2025.

Daily rate histogram for SLA in Central London

SLA
Hourly Rate Trend in Central London

Contractor hourly rate distribution trend for jobs in Central London citing SLA.

Contractor hourly rate distribution trend for jobs in Central London citing SLA

SLA
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Central London region over the 6 months to 29 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London -3 17 £525 +75.00% 42
West End of London +11 5 £475 +222.03% 1
City of Westminster - 5 £475 -
SLA
London

SLA
Co-Occurring Skills & Capabilities in Central London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (4.55%) Microsoft Exchange
Applications
1 3 (13.64%) Microsoft Excel
2 1 (4.55%) Microsoft Office
2 1 (4.55%) Microsoft PowerPoint
Cloud Services
1 5 (22.73%) AWS
2 4 (18.18%) OpenShift
3 3 (13.64%) Azure
3 3 (13.64%) Microsoft 365
4 2 (9.09%) Cloud Computing
4 2 (9.09%) IaaS
4 2 (9.09%) PaaS
4 2 (9.09%) Power Platform
4 2 (9.09%) SaaS
5 1 (4.55%) Azure DevOps
5 1 (4.55%) ChatGPT
5 1 (4.55%) GCP
5 1 (4.55%) Microsoft Copilot
Communications & Networking
1 3 (13.64%) Broadband
2 2 (9.09%) Firewall
2 2 (9.09%) VPN
2 2 (9.09%) Wi-Fi
Database & Business Intelligence
1 2 (9.09%) Power BI
1 2 (9.09%) SQL Server
Development Applications
1 1 (4.55%) JIRA
General
1 8 (36.36%) Social Skills
2 5 (22.73%) Finance
3 3 (13.64%) Local Government
4 2 (9.09%) Analytical Skills
4 2 (9.09%) Banking
4 2 (9.09%) Legal
5 1 (4.55%) Documentation Skills
5 1 (4.55%) Financial Institution
5 1 (4.55%) Investment Banking
5 1 (4.55%) Marketing
5 1 (4.55%) Presentation Skills
5 1 (4.55%) Public Sector
Job Titles
1 7 (31.82%) Analyst
2 6 (27.27%) Service Analyst
3 4 (18.18%) Service Desk Analyst
4 3 (13.64%) Lead
4 3 (13.64%) Senior
4 3 (13.64%) Senior Analyst
4 3 (13.64%) Senior Service Desk Analyst
4 3 (13.64%) Service Manager
5 2 (9.09%) Architect
5 2 (9.09%) Network Architect
5 2 (9.09%) SIAM Manager
5 2 (9.09%) Support Engineer
6 1 (4.55%) 2nd Line Engineer
6 1 (4.55%) 2nd Line Support Engineer
6 1 (4.55%) Configuration Analyst
6 1 (4.55%) Configuration Management Analyst
6 1 (4.55%) Network Manager
6 1 (4.55%) PMO Manager
6 1 (4.55%) Security Specialist
6 1 (4.55%) Service Management Specialist
Miscellaneous
1 5 (22.73%) Onboarding
2 3 (13.64%) Management Information System
3 2 (9.09%) Product Ownership
3 2 (9.09%) Web Conferencing
4 1 (4.55%) Analytical Mindset
4 1 (4.55%) Cloud Native
4 1 (4.55%) CMDB
4 1 (4.55%) Security Operations Centre
Operating Systems
1 5 (22.73%) Windows
2 3 (13.64%) Windows 10
3 2 (9.09%) Linux
3 2 (9.09%) Windows Server
Processes & Methodologies
1 13 (59.09%) ITIL
2 7 (31.82%) Continuous Improvement
2 7 (31.82%) ITSM
2 7 (31.82%) Stakeholder Management
3 6 (27.27%) Service Management
4 5 (22.73%) Cybersecurity
4 5 (22.73%) Root Cause Analysis
5 4 (18.18%) Compliance Audit
5 4 (18.18%) Customer Experience
5 4 (18.18%) Problem Management
5 4 (18.18%) Runbook
5 4 (18.18%) SIAM
5 4 (18.18%) Supplier Management
5 4 (18.18%) Trend Analysis
6 3 (13.64%) Change Management
7 2 (9.09%) Break/Fix
7 2 (9.09%) Network Management
7 2 (9.09%) Service Delivery
7 2 (9.09%) Service Design
7 2 (9.09%) Stakeholder Engagement
Programming Languages
1 1 (4.55%) PowerShell
Qualifications
1 3 (13.64%) SC Cleared
1 3 (13.64%) Security Cleared
2 2 (9.09%) Degree
2 2 (9.09%) ITIL Certification
2 2 (9.09%) MCITP
2 2 (9.09%) Microsoft Certification
3 1 (4.55%) BPSS Clearance
3 1 (4.55%) PMI Certification
3 1 (4.55%) PMP
Quality Assurance & Compliance
1 3 (13.64%) Data Quality
1 3 (13.64%) ISO/IEC 27001
2 1 (4.55%) COBIT
2 1 (4.55%) Cyber Essentials
2 1 (4.55%) Cyber Essentials PLUS
2 1 (4.55%) NIST
2 1 (4.55%) PMO
2 1 (4.55%) QA
System Software
1 2 (9.09%) Active Directory
Systems Management
1 2 (9.09%) Microsoft Intune
1 2 (9.09%) SCOM
2 1 (4.55%) SCCM
Vendors
1 9 (40.91%) ServiceNow
2 6 (27.27%) Microsoft
3 2 (9.09%) HP
3 2 (9.09%) IBM
3 2 (9.09%) Oracle
3 2 (9.09%) Workday
4 1 (4.55%) Ariba
4 1 (4.55%) Bloomberg
4 1 (4.55%) Reuters
4 1 (4.55%) SAP
4 1 (4.55%) Snow