Period
to 6 April 2020

The following table provides summary statistics for contract job vacancies advertised in Central London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 6 April 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
London > Central London
6 months to
6 Apr 2020
Same period 2019 Same period 2018
Rank 157 218 218
Rank change year-on-year +61 0 -38
Contract jobs citing SLA 46 72 75
As % of all contract jobs advertised in Central London 0.88% 0.80% 0.81%
As % of the Quality Assurance & Compliance category 8.49% 9.05% 6.90%
Number of daily rates quoted 27 37 41
Median daily rate £325 £325 £350
Median daily rate % change year-on-year - -7.14% -26.32%
10th Percentile £144 £147 £125
90th Percentile £573 £550 £588
London median daily rate £395 £350 £325
% change year-on-year +12.86% +7.69% -20.49%
Number of hourly rates quoted 1 7 7
Median hourly rate £18.70 £22.00 £15.00
Median hourly rate % change year-on-year -15.00% +46.67% +3.45%
London median hourly rate £18.70 £17.66 £15.25
% change year-on-year +5.89% +15.82% -15.29%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Central London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Central London
Contract vacancies with a requirement for quality assurance or compliance skills 542 796 1,087
As % of all contract IT jobs advertised in Central London 10.34% 8.85% 11.78%
Number of daily rates quoted 369 567 778
Median daily rate £475 £500 £500
Median daily rate % change year-on-year -5.00% - -
10th Percentile £293 £313 £313
90th Percentile £638 £650 £664
London median daily rate £488 £500 £498
% change year-on-year -2.50% +0.50% +4.74%
Number of hourly rates quoted 6 12 12
Median hourly rate £38.48 £22.00 £15.50
Median hourly rate % change year-on-year +74.89% +41.94% +6.90%
10th Percentile £22.73 £14.27 £15.00
90th Percentile £50.00 £41.44 £67.28
Median hourly rate £27.50 £22.00 £21.00
% change year-on-year +25.00% +4.76% -16.00%

SLA
Job Vacancy Trend in Central London

Job postings citing SLA as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for SLA in Central London

SLA
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing SLA in Central London.

Daily rate trend for SLA in Central London

SLA
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing SLA in Central London over the 6 months to 6 April 2020.

Daily rate histogram for SLA in Central London

SLA
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing SLA in Central London.

Hourly rate trend for SLA in Central London

SLA
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Central London region over the 6 months to 6 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +55 34 £325 -7.14% 18
Southwark +53 2 £325 +8.33%
West End of London +35 1 £120 -60.00%
City of Westminster +15 1 £120 -
Camden +7 1 £300 -
SLA
London

For the 6 months to 6 April 2020, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Central London region with a requirement for SLA.

1 16 (34.78%) Windows
2 15 (32.61%) Microsoft
3 12 (26.09%) Active Directory
3 12 (26.09%) ITIL
3 12 (26.09%) Finance
4 10 (21.74%) Service Management
5 9 (19.57%) Azure
5 9 (19.57%) Office 365
6 8 (17.39%) ITSM
6 8 (17.39%) CRM
6 8 (17.39%) SharePoint
7 7 (15.22%) SQL
7 7 (15.22%) Agile Software Development
7 7 (15.22%) PowerShell
8 6 (13.04%) Analytical Skills
8 6 (13.04%) Problem-Solving
8 6 (13.04%) Incident Management
8 6 (13.04%) Stakeholder Management
8 6 (13.04%) Business Intelligence
8 6 (13.04%) Salesforce.com
8 6 (13.04%) Public Sector
9 5 (10.87%) SQL Server
9 5 (10.87%) Microsoft Office
9 5 (10.87%) LAN
9 5 (10.87%) WAN
9 5 (10.87%) Change Management
9 5 (10.87%) Scrum
9 5 (10.87%) VMware
9 5 (10.87%) Windows Server
9 5 (10.87%) Marketing

SLA
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.39%) SharePoint
2 4 (8.70%) Anypoint
3 3 (6.52%) MS Exchange
3 3 (6.52%) Skype for Business
4 2 (4.35%) DataSynapse
4 2 (4.35%) Exchange Server 2007
5 1 (2.17%) CMS
5 1 (2.17%) IIS
5 1 (2.17%) Mendix
5 1 (2.17%) SharePoint 2010
5 1 (2.17%) SharePoint 2013
Applications
1 5 (10.87%) Microsoft Office
2 2 (4.35%) Microsoft Excel
3 1 (2.17%) Adobe Illustrator
3 1 (2.17%) Microsoft PowerPoint
3 1 (2.17%) Photoshop
Business Applications
1 4 (8.70%) Dynamics CRM
2 1 (2.17%) Dynamics AX
2 1 (2.17%) NetSuite
2 1 (2.17%) SAP FS
Cloud Services
1 9 (19.57%) Azure
1 9 (19.57%) Office 365
2 5 (10.87%) SaaS
3 4 (8.70%) Force.com
4 2 (4.35%) AWS
4 2 (4.35%) Dynamics 365
4 2 (4.35%) GCP
4 2 (4.35%) GitHub
5 1 (2.17%) Azure Active Directory
5 1 (2.17%) Mimecast
Communications & Networking
1 5 (10.87%) LAN
1 5 (10.87%) WAN
2 3 (6.52%) VPN
3 2 (4.35%) DHCP
3 2 (4.35%) DNS
3 2 (4.35%) Firewall
4 1 (2.17%) Internet
4 1 (2.17%) IP Telephony
4 1 (2.17%) Network Security
4 1 (2.17%) SSL
4 1 (2.17%) VLAN
4 1 (2.17%) Wi-Fi
4 1 (2.17%) Wireless
4 1 (2.17%) Wireless Security
4 1 (2.17%) WLAN
Database & Business Intelligence
1 5 (10.87%) SQL Server
2 4 (8.70%) Data Warehouse
3 2 (4.35%) MongoDB
3 2 (4.35%) Oracle Database
3 2 (4.35%) Oracle Database 11g
3 2 (4.35%) SQL Server Analysis Services
3 2 (4.35%) SQL Server Integration Services
4 1 (2.17%) Oracle Reports
4 1 (2.17%) Relational Database
Development Applications
1 2 (4.35%) Git (software)
1 2 (4.35%) MSBuild
1 2 (4.35%) Subversion
1 2 (4.35%) TeamCity
General
1 12 (26.09%) Finance
2 6 (13.04%) Public Sector
3 5 (10.87%) Marketing
4 3 (6.52%) Banking
5 1 (2.17%) International Banking
5 1 (2.17%) Italian Language
5 1 (2.17%) Local Government
Job Titles
1 14 (30.43%) Analyst
2 8 (17.39%) Service Analyst
3 7 (15.22%) Service Desk Analyst
4 6 (13.04%) Support Analyst
5 4 (8.70%) Desktop Support
5 4 (8.70%) Support Engineer
6 3 (6.52%) 3rd Line Support
6 3 (6.52%) Architect
6 3 (6.52%) Infrastructure Engineer
6 3 (6.52%) Integration Architect
6 3 (6.52%) Service Manager
7 2 (4.35%) 1st Line Support
7 2 (4.35%) Consultant
7 2 (4.35%) Desktop Analyst
7 2 (4.35%) Desktop Engineer
7 2 (4.35%) Desktop Support Analyst
7 2 (4.35%) Developer
7 2 (4.35%) Engagement Manager
7 2 (4.35%) IT Manager
7 2 (4.35%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 2 (4.35%) .NET
2 1 (2.17%) CSS
2 1 (2.17%) HTML
2 1 (2.17%) LDAP
2 1 (2.17%) SAML
2 1 (2.17%) Web Services
Miscellaneous
1 6 (13.04%) Analytical Skills
2 5 (10.87%) Enterprise Software
3 2 (4.35%) Grid Computing
3 2 (4.35%) Self-Motivation
4 1 (2.17%) BYOD
4 1 (2.17%) Data Centre
4 1 (2.17%) Management Information System
4 1 (2.17%) NHS
4 1 (2.17%) User Experience
Operating Systems
1 16 (34.78%) Windows
2 5 (10.87%) Windows Server
3 4 (8.70%) Windows 10
4 3 (6.52%) Linux
4 3 (6.52%) Mac OS
4 3 (6.52%) Unix
5 2 (4.35%) Windows 7
5 2 (4.35%) Windows Server 2008
6 1 (2.17%) Apple iOS
6 1 (2.17%) Mac OS X
Processes & Methodologies
1 12 (26.09%) ITIL
2 10 (21.74%) Service Management
3 8 (17.39%) CRM
3 8 (17.39%) ITSM
4 7 (15.22%) Agile Software Development
5 6 (13.04%) Business Intelligence
5 6 (13.04%) Incident Management
5 6 (13.04%) Problem-Solving
5 6 (13.04%) Stakeholder Management
6 5 (10.87%) Change Management
6 5 (10.87%) Scrum
7 4 (8.70%) Analytics
7 4 (8.70%) Business Analytics
7 4 (8.70%) Data Visualisation
7 4 (8.70%) DevOps
7 4 (8.70%) ERP
7 4 (8.70%) Infrastructure Engineering
7 4 (8.70%) Visualisation
8 3 (6.52%) Continuous Improvement
8 3 (6.52%) Project Delivery
Programming Languages
1 7 (15.22%) PowerShell
1 7 (15.22%) SQL
2 2 (4.35%) Bash Shell
2 2 (4.35%) JavaScript
2 2 (4.35%) PL/SQL
2 2 (4.35%) Python
2 2 (4.35%) Shell Script
3 1 (2.17%) ABAP
Qualifications
1 4 (8.70%) SC Cleared
1 4 (8.70%) Security Cleared
2 3 (6.52%) BC Cleared
2 3 (6.52%) ITIL Foundation Certificate
3 2 (4.35%) Degree
3 2 (4.35%) MCSA
3 2 (4.35%) Microsoft Certification
4 1 (2.17%) MCSE
4 1 (2.17%) PMP
Quality Assurance & Compliance
1 3 (6.52%) HMG Security Policy Framework
2 1 (2.17%) COBIT
2 1 (2.17%) PMO
2 1 (2.17%) Sarbanes-Oxley
System Software
1 12 (26.09%) Active Directory
2 4 (8.70%) VMware ESXi
2 4 (8.70%) VMware Infrastructure
3 2 (4.35%) Docker
4 1 (2.17%) Hyper-V
4 1 (2.17%) VMware Workstation
4 1 (2.17%) vSphere
Systems Management
1 2 (4.35%) Kubernetes
1 2 (4.35%) Puppet
2 1 (2.17%) Cisco CUCM
2 1 (2.17%) Microsoft Intune
2 1 (2.17%) SCCM
2 1 (2.17%) Single Sign-On
2 1 (2.17%) SolarWinds Orion
2 1 (2.17%) WSUS
Vendors
1 15 (32.61%) Microsoft
2 6 (13.04%) Salesforce.com
3 5 (10.87%) VMware
4 4 (8.70%) Cisco
4 4 (8.70%) MuleSoft
5 2 (4.35%) AppDynamics
5 2 (4.35%) Apple
5 2 (4.35%) Apttus
5 2 (4.35%) Ariba
5 2 (4.35%) Citrix
5 2 (4.35%) Oracle
5 2 (4.35%) ServiceNow
5 2 (4.35%) Splunk
5 2 (4.35%) TIBCO
6 1 (2.17%) Meraki
6 1 (2.17%) Qualys
6 1 (2.17%) SAP
6 1 (2.17%) ShoreTel
6 1 (2.17%) SolarWinds
6 1 (2.17%) TOWER Software