SLA Contract Job Trends in Central London

Service Level Agreement (SLA)
London > Central London

The table below provides summary statistics and contractor rates for jobs advertised in Central London requiring SLA skills. It covers vacancies from the 6 months leading up to 15 September 2025, with comparisons to the same periods in the previous two years.

6 months to
15 Sep 2025
Same period 2024 Same period 2023
Rank 107 100 129
Rank change year-on-year -7 +29 +40
Contract jobs citing SLA 19 29 36
As % of all contract jobs advertised in Central London 0.98% 1.26% 1.09%
As % of the Quality Assurance & Compliance category 5.14% 7.69% 7.30%
Number of daily rates quoted 15 12 20
10th Percentile £224 £147 £199
25th Percentile £344 £195 £255
Median daily rate (50th Percentile) £508 £488 £500
Median % change year-on-year +4.10% -2.55% +35.20%
75th Percentile £580 £659 £638
90th Percentile £588 £699 £675
London median daily rate £408 £300 £400
% change year-on-year +35.83% -25.00% -5.88%
Number of hourly rates quoted 2 3 0
10th Percentile £22.46 £17.20 -
25th Percentile £23.14 £19.00 -
Median hourly rate £24.29 £23.00 -
Median % change year-on-year +5.59% - -
75th Percentile £25.43 £23.90 -
90th Percentile £26.11 £23.96 -
London median hourly rate £25.15 £23.80 £18.42
% change year-on-year +5.67% +29.22% -50.22%

All Quality Assurance and Compliance Skills
Central London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Central London.

Contract vacancies with a requirement for quality assurance or compliance skills 370 377 493
As % of all contract IT jobs advertised in Central London 19.17% 16.41% 14.92%
Number of daily rates quoted 254 220 377
10th Percentile £307 £361 £390
25th Percentile £413 £463 £495
Median daily rate (50th Percentile) £550 £556 £600
Median % change year-on-year -0.99% -7.42% +3.45%
75th Percentile £709 £675 £700
90th Percentile £835 £752 £813
London median daily rate £525 £550 £565
% change year-on-year -4.55% -2.65% +2.73%
Number of hourly rates quoted 9 6 0
10th Percentile £22.60 £19.00 -
25th Percentile £22.75 £22.45 -
Median hourly rate £34.00 £25.18 -
Median % change year-on-year +35.03% - -
75th Percentile £35.50 £32.89 -
90th Percentile £63.15 £35.00 -
London median hourly rate £34.00 £29.81 £35.00
% change year-on-year +14.06% -14.83% +41.19%

SLA
Job Vacancy Trend in Central London

Job postings citing SLA as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for SLA in Central London

SLA
Daily Rate Trend in Central London

Contractor daily rate distribution trend for jobs in Central London citing SLA.

Contractor daily rate distribution trend for jobs in Central London citing SLA

SLA
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing SLA in Central London over the 6 months to 15 September 2025.

Daily rate histogram for SLA in Central London

SLA
Hourly Rate Trend in Central London

Contractor hourly rate distribution trend for jobs in Central London citing SLA.

Contractor hourly rate distribution trend for jobs in Central London citing SLA

SLA
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Central London region over the 6 months to 15 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +7 17 £525 -12.50% 14
West End of London 0 1 £215 +46.26%
Kensington and Chelsea -1 1 £450 +150.00% 1
SLA
London

SLA
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) Microsoft Exchange
2 1 (5.26%) Confluence
Applications
1 2 (10.53%) Microsoft Office
2 1 (5.26%) Microsoft Excel
2 1 (5.26%) Microsoft PowerPoint
Cloud Services
1 5 (26.32%) Azure
2 3 (15.79%) Microsoft 365
3 2 (10.53%) AWS
3 2 (10.53%) Cloud Computing
3 2 (10.53%) IaaS
3 2 (10.53%) PaaS
3 2 (10.53%) SaaS
4 1 (5.26%) Entra ID
Communications & Networking
1 2 (10.53%) Firewall
1 2 (10.53%) VPN
2 1 (5.26%) DHCP
2 1 (5.26%) DNS
2 1 (5.26%) Network Security
2 1 (5.26%) TCP/IP
2 1 (5.26%) Wi-Fi
Database & Business Intelligence
1 2 (10.53%) SQL Server
Development Applications
1 1 (5.26%) JIRA
General
1 8 (42.11%) Finance
2 7 (36.84%) Social Skills
3 3 (15.79%) Analytical Skills
3 3 (15.79%) Legal
4 2 (10.53%) Banking
4 2 (10.53%) Marketing
5 1 (5.26%) Inclusion and Diversity
5 1 (5.26%) Investment Banking
5 1 (5.26%) Public Sector
5 1 (5.26%) Telecoms
Job Titles
1 5 (26.32%) Analyst
2 3 (15.79%) Procurement Manager
2 3 (15.79%) Service Manager
3 2 (10.53%) 2nd Line Support
3 2 (10.53%) Service Analyst
3 2 (10.53%) Service Desk Analyst
4 1 (5.26%) Configuration Analyst
4 1 (5.26%) Configuration Management Analyst
4 1 (5.26%) Consultant
4 1 (5.26%) IT Manager
4 1 (5.26%) IT Services Manager
4 1 (5.26%) IT Support Analyst
4 1 (5.26%) ITIL Manager
4 1 (5.26%) Management Consultant
4 1 (5.26%) Project Manager
4 1 (5.26%) Security Manager
4 1 (5.26%) Security Specialist
4 1 (5.26%) Senior Manager
4 1 (5.26%) Support Analyst
4 1 (5.26%) Support Engineer
Miscellaneous
1 2 (10.53%) Onboarding
2 1 (5.26%) Analytical Mindset
2 1 (5.26%) CMDB
2 1 (5.26%) Management Information System
2 1 (5.26%) Product Ownership
2 1 (5.26%) Security Posture
2 1 (5.26%) Self-Motivation
Operating Systems
1 6 (31.58%) Windows
2 4 (21.05%) Windows 10
3 2 (10.53%) Linux
3 2 (10.53%) Windows Server
4 1 (5.26%) Windows 7
Processes & Methodologies
1 8 (42.11%) ITIL
2 4 (21.05%) Stakeholder Management
3 3 (15.79%) Change Management
3 3 (15.79%) Continuous Improvement
3 3 (15.79%) Contract Negotiation
3 3 (15.79%) Cybersecurity
3 3 (15.79%) ITSM
3 3 (15.79%) Problem-Solving
3 3 (15.79%) Service Management
3 3 (15.79%) Stakeholder Engagement
4 2 (10.53%) Actionable Insight
4 2 (10.53%) Collaborative Working
4 2 (10.53%) Cost Reduction
4 2 (10.53%) Customer Service
4 2 (10.53%) Indirect Procurement
4 2 (10.53%) Security Operations
4 2 (10.53%) Stakeholder and Relationship Management
4 2 (10.53%) Threat and Vulnerability Management
4 2 (10.53%) Vulnerability Management
4 2 (10.53%) Waterfall
Programming Languages
1 1 (5.26%) PowerShell
Qualifications
1 2 (10.53%) CEH
1 2 (10.53%) CISSP
1 2 (10.53%) Degree
1 2 (10.53%) ITIL Certification
1 2 (10.53%) MCITP
1 2 (10.53%) Microsoft Certification
1 2 (10.53%) SC Cleared
1 2 (10.53%) Security Cleared
2 1 (5.26%) A+ Certification
2 1 (5.26%) CISM
2 1 (5.26%) PMI Certification
2 1 (5.26%) PMP
2 1 (5.26%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (26.32%) ISO/IEC 27001
2 3 (15.79%) NIST
3 2 (10.53%) QA
4 1 (5.26%) COBIT
4 1 (5.26%) Cyber Essentials
4 1 (5.26%) Cyber Essentials PLUS
4 1 (5.26%) Data Quality
4 1 (5.26%) PMO
System Software
1 5 (26.32%) Active Directory
2 1 (5.26%) Virtual Machines
Systems Management
1 2 (10.53%) Microsoft Intune
1 2 (10.53%) SCOM
2 1 (5.26%) Nessus
2 1 (5.26%) SCCM
Vendors
1 10 (52.63%) Microsoft
2 3 (15.79%) ServiceNow
3 2 (10.53%) HP
3 2 (10.53%) Oracle
4 1 (5.26%) Bloomberg
4 1 (5.26%) Dell
4 1 (5.26%) Reuters
4 1 (5.26%) Snow
4 1 (5.26%) Tenable
4 1 (5.26%) Zscaler