The median contractor rate for a 2nd Line Support was £175 per day in advertised job vacancies in the City of London during the 3 months to 28 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
London / City of London
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 154 153 172
Rank change year-on-year -1 +19  
Contract jobs requiring a 2nd Line Support 12 12 33
As % of all contract IT jobs advertised in the City of London 0.37% 0.36% 0.57%
As % of the Job Titles category 0.39% 0.37% 0.61%
Number of daily rates quoted 9 6 18
Median daily rate £175 £183 £225
Median daily rate % change year-on-year -4.10% -18.88%  
90% offered a daily rate of more than £110 £131 £137
10% offered a daily rate of more than £198 £275 £350
UK excluding London median daily rate £145 £150 £165
% change year-on-year -3.33% -9.09%  
Number of hourly rates quoted 2 4 8
Median hourly rate £23.46 £19.00 £19.50
Median hourly rate % change year-on-year +23.46% -2.56%  
90% offered a hourly rate of more than £18.22 £17.95 £15.36
10% offered a hourly rate of more than £28.69 £20.93 £21.83
UK excluding London median hourly rate £15.25 £15.00 £15.00
% change year-on-year +1.66% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
City of London
Contract job vacancies with a job title containing a recognized job role 3113 3230 5440
As % of all contract IT job vacancies advertised in the City of London 95.40% 95.93% 94.76%
Number of daily rates quoted 2382 2617 4191
Median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.55%  
90% offered a daily rate of more than £325 £313 £275
10% offered a daily rate of more than £650 £625 £625
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 39 39 96
Median hourly rate £18.70 £19.00 £19.72
Median hourly rate % change year-on-year -1.57% -3.62%  
90% offered a hourly rate of more than £12.93 £14.70 £10.50
10% offered a hourly rate of more than £30.00 £31.50 £37.05
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

2nd Line Support
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in the City of London.

Contractor daily rate trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in the City of London.

Contractor hourly rate trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing 2nd Line Support in the City of London over the 3 months to 28 June 2017.

Contractor hourly rate histogram for 2nd Line Support in the City of London

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 28 June 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 2nd Line Support in the job title.

1 23 (74.19%) Windows
2 21 (67.74%) Active Directory
3 17 (54.84%) Windows 7
4 14 (45.16%) Microsoft
5 12 (38.71%) Cisco Certification
5 12 (38.71%) MS Exchange
6 11 (35.48%) CCNA
7 10 (32.26%) Microsoft Certification
7 10 (32.26%) Windows 10
8 9 (29.03%) Remote Desktop
8 9 (29.03%) Windows 8
9 8 (25.81%) SLA
9 8 (25.81%) Microsoft Office
9 8 (25.81%) MCSE
9 8 (25.81%) WAN
9 8 (25.81%) Office 365
10 7 (22.58%) Windows Server
11 6 (19.35%) Cisco
11 6 (19.35%) Citrix
12 5 (16.13%) LAN
12 5 (16.13%) VPN
12 5 (16.13%) ITIL
12 5 (16.13%) Firewall
12 5 (16.13%) Finance
12 5 (16.13%) SCCM
12 5 (16.13%) SC Cleared
12 5 (16.13%) Security Cleared
13 4 (12.90%) Wireless
13 4 (12.90%) Service Management
13 4 (12.90%) VMware

2nd Line Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (38.71%) MS Exchange
2 2 (6.45%) Exchange Server 2010
3 1 (3.23%) SharePoint
3 1 (3.23%) Skype for Business
Applications
1 8 (25.81%) Microsoft Office
2 1 (3.23%) Microsoft Excel
2 1 (3.23%) Microsoft PowerPoint
Cloud Services
1 8 (25.81%) Office 365
2 1 (3.23%) G Suite
Communications & Networking
1 9 (29.03%) Remote Desktop
2 8 (25.81%) WAN
3 5 (16.13%) Firewall
3 5 (16.13%) LAN
3 5 (16.13%) VPN
4 4 (12.90%) TCP/IP
4 4 (12.90%) Wireless
5 3 (9.68%) VLAN
6 1 (3.23%) ADSL
6 1 (3.23%) Cisco IOS
6 1 (3.23%) DHCP
6 1 (3.23%) DNS
6 1 (3.23%) FTP
6 1 (3.23%) HTTP
6 1 (3.23%) HTTPS
6 1 (3.23%) Internet
6 1 (3.23%) MPLS
6 1 (3.23%) SMTP
6 1 (3.23%) SSL
6 1 (3.23%) VoIP
Development Applications
1 1 (3.23%) JIRA
General
1 5 (16.13%) Finance
2 1 (3.23%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.23%) XMPP
Miscellaneous
1 3 (9.68%) Smartphone
2 2 (6.45%) Blackberry
2 2 (6.45%) Management Information System
3 1 (3.23%) Analytical Skills
3 1 (3.23%) Digital Media
3 1 (3.23%) iPhone
3 1 (3.23%) Public Cloud
3 1 (3.23%) Video Conferencing
Operating Systems
1 23 (74.19%) Windows
2 17 (54.84%) Windows 7
3 10 (32.26%) Windows 10
4 9 (29.03%) Windows 8
5 7 (22.58%) Windows Server
6 3 (9.68%) Android
7 2 (6.45%) Windows Server 2008
7 2 (6.45%) Windows Server 2012
8 1 (3.23%) Apple iOS
8 1 (3.23%) Windows Server 2003
Processes & Methodologies
1 5 (16.13%) ITIL
2 4 (12.90%) Service Management
3 2 (6.45%) Incident Management
3 2 (6.45%) ITSM
4 1 (3.23%) Asset Management
4 1 (3.23%) Change Control
4 1 (3.23%) Configuration Management
4 1 (3.23%) IT Strategy
4 1 (3.23%) Kalman Filter
4 1 (3.23%) Multi-Factor Authentication
4 1 (3.23%) Project Management
4 1 (3.23%) Statistics
4 1 (3.23%) Two-Factor Authentication
Qualifications
1 12 (38.71%) Cisco Certification
2 11 (35.48%) CCNA
3 10 (32.26%) Microsoft Certification
4 8 (25.81%) MCSE
5 5 (16.13%) SC Cleared
5 5 (16.13%) Security Cleared
6 2 (6.45%) DBS Check
7 1 (3.23%) A+ Certification
7 1 (3.23%) CCIE
7 1 (3.23%) CCNP
7 1 (3.23%) MCDST
7 1 (3.23%) MCSA
7 1 (3.23%) Network+ Certification
Quality Assurance & Compliance
1 8 (25.81%) SLA
System Software
1 21 (67.74%) Active Directory
2 3 (9.68%) vSphere
3 1 (3.23%) Virtual Desktop
3 1 (3.23%) VMware Infrastructure
3 1 (3.23%) XenApp
Systems Management
1 5 (16.13%) SCCM
Vendors
1 14 (45.16%) Microsoft
2 6 (19.35%) Cisco
2 6 (19.35%) Citrix
3 4 (12.90%) VMware
4 2 (6.45%) Apple
4 2 (6.45%) Bloomberg
5 1 (3.23%) Barracuda Networks
5 1 (3.23%) Google
5 1 (3.23%) Remedy
5 1 (3.23%) Sage