2nd Line Support Contracts in the City of London

Second Line Support
Central London > City of London

The median Second Line Support daily rate in the City of London is £275, according to job vacancies posted in the 6 months leading up to 2 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 111 121 163
Rank change year-on-year +10 +42 -1
Contract jobs requiring a 2nd Line Support 8 5 9
As % of all contract jobs advertised in the City of London 0.46% 0.23% 0.25%
As % of the Job Titles category 0.49% 0.24% 0.26%
Number of daily rates quoted 6 4 8
10th Percentile £253 £147 £148
25th Percentile £263 £153 £188
Median daily rate (50th Percentile) £275 £188 £213
Median % change year-on-year +46.67% -11.87% +6.04%
75th Percentile £288 £226 £238
90th Percentile £302 £238 £262
Central London median daily rate £275 £188 £200
% change year-on-year +46.67% -6.37% -10.00%
Number of hourly rates quoted 1 0 1
10th Percentile - - -
25th Percentile - - £15.50
Median hourly rate £24.66 - £16.00
75th Percentile - - £16.50
90th Percentile - - -
Central London median hourly rate £26.45 £23.80 £16.00
% change year-on-year +11.13% +48.75% -88.15%

All Contract IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the City of London with a recognized job title 1,634 2,090 3,462
% of contract IT jobs with a recognized job title 93.00% 95.13% 95.21%
Number of daily rates quoted 1,025 1,486 2,357
10th Percentile £350 £350 £350
25th Percentile £463 £450 £475
Median daily rate (50th Percentile) £575 £563 £600
Median % change year-on-year +2.22% -6.25% +6.19%
75th Percentile £684 £688 £725
90th Percentile £775 £800 £820
Central London median daily rate £575 £550 £585
% change year-on-year +4.55% -5.98% +4.46%
Number of hourly rates quoted 13 15 22
10th Percentile £22.00 £15.62 £15.50
25th Percentile £24.66 £20.22 £18.50
Median hourly rate £31.00 £23.00 £35.00
Median % change year-on-year +34.78% -34.29% -6.04%
75th Percentile £48.75 £27.25 £58.75
90th Percentile £92.75 £40.00 £87.97
Central London median hourly rate £29.07 £25.00 £35.00
% change year-on-year +16.28% -28.57% -6.04%

2nd Line Support
Job Vacancy Trend in the City of London

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing 2nd Line Support in the City of London.

Daily rate trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in the City of London.

Hourly rate trend for 2nd Line Support in the City of London

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 2 May 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring 2nd Line Support in the job title.

1 7 (87.50%) Finance
2 5 (62.50%) Windows
2 5 (62.50%) Microsoft
2 5 (62.50%) Active Directory
3 4 (50.00%) Microsoft 365
4 3 (37.50%) Mobile Device Management
4 3 (37.50%) Azure
4 3 (37.50%) Windows 10
5 2 (25.00%) Social Skills
5 2 (25.00%) Customer Service
5 2 (25.00%) Incident Management
5 2 (25.00%) Apple iOS
5 2 (25.00%) JIRA
5 2 (25.00%) ServiceNow
5 2 (25.00%) WebEx
5 2 (25.00%) Entra ID
5 2 (25.00%) Asset Management
5 2 (25.00%) Citrix
5 2 (25.00%) Microsoft Office
5 2 (25.00%) ITIL
5 2 (25.00%) SLA
6 1 (12.50%) PRINCE2
6 1 (12.50%) Apple
6 1 (12.50%) Salesforce
6 1 (12.50%) Microsoft Excel
6 1 (12.50%) SharePoint
6 1 (12.50%) Microsoft Exchange
6 1 (12.50%) VMS
6 1 (12.50%) DHCP
6 1 (12.50%) TCP/IP

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Microsoft Exchange
1 1 (12.50%) SharePoint
Applications
1 2 (25.00%) Microsoft Office
2 1 (12.50%) Microsoft Excel
2 1 (12.50%) Microsoft PowerPoint
Cloud Services
1 4 (50.00%) Microsoft 365
2 3 (37.50%) Azure
3 2 (25.00%) Entra ID
Communications & Networking
1 2 (25.00%) WebEx
2 1 (12.50%) DHCP
2 1 (12.50%) DNS
2 1 (12.50%) Firewall
2 1 (12.50%) TCP/IP
2 1 (12.50%) VPN
Development Applications
1 2 (25.00%) JIRA
General
1 7 (87.50%) Finance
2 2 (25.00%) Social Skills
3 1 (12.50%) Analytical Skills
3 1 (12.50%) Law
3 1 (12.50%) Military
3 1 (12.50%) Public Sector
Miscellaneous
1 1 (12.50%) Hedge funds
1 1 (12.50%) iPad
1 1 (12.50%) iPhone
Operating Systems
1 5 (62.50%) Windows
2 3 (37.50%) Windows 10
3 2 (25.00%) Apple iOS
4 1 (12.50%) VMS
4 1 (12.50%) Windows Server
Processes & Methodologies
1 3 (37.50%) Mobile Device Management
2 2 (25.00%) Asset Management
2 2 (25.00%) Customer Service
2 2 (25.00%) Incident Management
2 2 (25.00%) ITIL
3 1 (12.50%) Change Control
3 1 (12.50%) Change Management
3 1 (12.50%) Customer Requirements
3 1 (12.50%) Data Protection
3 1 (12.50%) Identity Access Management
3 1 (12.50%) Information Security
3 1 (12.50%) Investment Management
3 1 (12.50%) ITSM
3 1 (12.50%) PRINCE2
3 1 (12.50%) Proactive Monitoring
3 1 (12.50%) Problem Management
3 1 (12.50%) Problem-Solving
3 1 (12.50%) Service Delivery
3 1 (12.50%) Service Management
3 1 (12.50%) Technical Leadership
Programming Languages
1 1 (12.50%) PowerShell
Qualifications
1 1 (12.50%) Azure Certification
1 1 (12.50%) Degree
1 1 (12.50%) ITIL Foundation Certificate
1 1 (12.50%) SC Cleared
1 1 (12.50%) Security Cleared
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 5 (62.50%) Active Directory
2 1 (12.50%) Virtual Desktop
Systems Management
1 1 (12.50%) Microsoft Intune
1 1 (12.50%) SCCM
Vendors
1 5 (62.50%) Microsoft
2 2 (25.00%) Citrix
2 2 (25.00%) ServiceNow
3 1 (12.50%) Apple
3 1 (12.50%) Salesforce
3 1 (12.50%) Zscaler