2nd Line Support Contracts in the City of London

Second Line Support
Central London > City of London

The median Second Line Support daily rate in the City of London is £213 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 125 167 165
Rank change year-on-year +42 -2 -21
Contract jobs requiring a 2nd Line Support 6 9 27
As % of all contract jobs advertised in the City of London 0.27% 0.24% 0.63%
As % of the Job Titles category 0.28% 0.26% 0.67%
Number of daily rates quoted 5 7 20
10th Percentile £148 £180 £126
25th Percentile £156 £200 £159
Median daily rate (50th Percentile) £213 £225 £200
Median % change year-on-year -5.56% +12.50% -8.57%
75th Percentile £246 £238 £263
90th Percentile £264 £270 £349
Central London median daily rate £200 £201 £201
% change year-on-year -0.25% -0.37% -8.00%
Number of hourly rates quoted 0 2 1
10th Percentile - £15.53 -
25th Percentile - £15.56 £127.50
Median hourly rate - £16.25 £135.00
Median % change year-on-year - -87.96% +486.96%
75th Percentile - £17.06 £142.50
90th Percentile - £17.18 -
Central London median hourly rate - £16.25 £135.00
% change year-on-year - -87.96% +486.96%

All Contract IT Job Vacancies
City of London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the City of London with a recognized job title 2,111 3,519 4,037
% of contract IT jobs with a recognized job title 95.05% 95.24% 94.52%
Number of daily rates quoted 1,504 2,375 3,064
10th Percentile £350 £350 £365
25th Percentile £450 £469 £475
Median daily rate (50th Percentile) £563 £600 £565
Median % change year-on-year -6.25% +6.19% +7.62%
75th Percentile £688 £725 £675
90th Percentile £789 £820 £775
Central London median daily rate £550 £575 £560
% change year-on-year -4.35% +2.68% +6.67%
Number of hourly rates quoted 17 28 50
10th Percentile £16.46 £15.50 £13.74
25th Percentile £20.22 £18.49 £18.50
Median hourly rate £23.00 £35.00 £37.25
Median % change year-on-year -34.29% -6.04% +77.47%
75th Percentile £27.50 £58.75 £51.50
90th Percentile £44.10 £85.99 £62.83
Central London median hourly rate £26.56 £35.00 £37.25
% change year-on-year -24.11% -6.04% +77.47%

2nd Line Support
Job Vacancy Trend in the City of London

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing 2nd Line Support in the City of London.

Daily rate trend for 2nd Line Support in the City of London

2nd Line Support
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing 2nd Line Support in the City of London over the 6 months to 19 April 2024.

Daily rate histogram for 2nd Line Support in the City of London

2nd Line Support
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in the City of London.

Hourly rate trend for 2nd Line Support in the City of London

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 19 April 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring 2nd Line Support in the job title.

1 6 (100.00%) Windows
2 4 (66.67%) Microsoft
2 4 (66.67%) Mac OS
2 4 (66.67%) Microsoft 365
2 4 (66.67%) Social Skills
2 4 (66.67%) Customer Service
3 3 (50.00%) ServiceNow
3 3 (50.00%) Active Directory
3 3 (50.00%) Asset Management
3 3 (50.00%) Android
4 2 (33.33%) SCCM
4 2 (33.33%) Service Management
4 2 (33.33%) Degree
4 2 (33.33%) Finance
4 2 (33.33%) Dell
4 2 (33.33%) Microsoft Certification
4 2 (33.33%) Microsoft Office
4 2 (33.33%) Analytical Skills
4 2 (33.33%) Jamf Pro
4 2 (33.33%) Apple iOS
4 2 (33.33%) Software Deployment
4 2 (33.33%) Organisational Awareness
5 1 (16.67%) Problem-Solving
5 1 (16.67%) WhatsApp
5 1 (16.67%) Public Sector
5 1 (16.67%) Escalation Management
5 1 (16.67%) Digital Signage
5 1 (16.67%) Azure
5 1 (16.67%) Windows 10
5 1 (16.67%) Remote Desktop

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (33.33%) Microsoft Office
2 1 (16.67%) Microsoft Excel
2 1 (16.67%) Microsoft PowerPoint
Cloud Services
1 4 (66.67%) Microsoft 365
2 1 (16.67%) Azure
2 1 (16.67%) WhatsApp
Communications & Networking
1 1 (16.67%) Cisco IOS
1 1 (16.67%) LAN
1 1 (16.67%) Remote Desktop
1 1 (16.67%) WAN
General
1 4 (66.67%) Social Skills
2 2 (33.33%) Analytical Skills
2 2 (33.33%) Finance
3 1 (16.67%) Advertising
3 1 (16.67%) Marketing
3 1 (16.67%) Public Sector
Miscellaneous
1 1 (16.67%) Digital Signage
1 1 (16.67%) Management Information System
1 1 (16.67%) Video Conferencing
Operating Systems
1 6 (100.00%) Windows
2 4 (66.67%) Mac OS
3 3 (50.00%) Android
4 2 (33.33%) Apple iOS
5 1 (16.67%) Windows 10
Processes & Methodologies
1 4 (66.67%) Customer Service
2 3 (50.00%) Asset Management
3 2 (33.33%) Organisational Awareness
3 2 (33.33%) Service Management
3 2 (33.33%) Software Deployment
4 1 (16.67%) Computer Science
4 1 (16.67%) Escalation Management
4 1 (16.67%) ITIL
4 1 (16.67%) ITSM
4 1 (16.67%) Problem-Solving
Qualifications
1 2 (33.33%) Degree
1 2 (33.33%) Microsoft Certification
2 1 (16.67%) A+ Certification
2 1 (16.67%) CCNA
2 1 (16.67%) Cisco Certification
2 1 (16.67%) MCITP
2 1 (16.67%) MCSA
2 1 (16.67%) MCSE
2 1 (16.67%) Security Cleared
System Software
1 3 (50.00%) Active Directory
Systems Management
1 2 (33.33%) Jamf Pro
1 2 (33.33%) SCCM
Vendors
1 4 (66.67%) Microsoft
2 3 (50.00%) ServiceNow
3 2 (33.33%) Dell
4 1 (16.67%) Apple
4 1 (16.67%) Cisco