Period
to 11 August 2020

The median contractor rate for a 2nd Line Support was £190 per day in advertised job vacancies in the City of London during the 6 months to 11 August 2020.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
Central London > City of London
6 months to
11 Aug 2020
Same period 2019 Same period 2018
Rank 119 184 203
Rank change year-on-year +65 +19 +13
Contract jobs requiring a 2nd Line Support 10 57 55
As % of all contract jobs advertised in the City of London 0.46% 0.88% 0.78%
As % of the Job Titles category 0.49% 0.94% 0.82%
Number of daily rates quoted 7 36 24
Median daily rate £190 £163 £173
Median daily rate % change year-on-year +16.92% -5.80% +23.21%
10th Percentile £147 £125 £147
90th Percentile £241 £224 £232
Central London median daily rate £190 £164 £161
% change year-on-year +16.03% +1.55% +13.16%
Number of hourly rates quoted 0 12 22
Median hourly rate - £21.00 £19.25
Median hourly rate % change year-on-year - +9.09% +13.52%
Central London median hourly rate - £21.00 £19.25
% change year-on-year - +9.09% +6.94%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 2,037 6,080 6,676
% of contract IT jobs with a recognized job title 93.06% 93.93% 94.99%
Number of daily rates quoted 1,425 4,751 5,235
Median daily rate £510 £520 £500
Median daily rate % change year-on-year -1.92% +4.00% -
10th Percentile £313 £325 £313
90th Percentile £675 £675 £688
Central London median daily rate £500 £513 £500
% change year-on-year -2.44% +2.50% +1.52%
Number of hourly rates quoted 44 77 129
Median hourly rate £35.00 £21.00 £18.70
Median hourly rate % change year-on-year +66.67% +12.30% +7.56%
10th Percentile £13.28 £11.25 £13.25
90th Percentile £47.75 £57.90 £30.00
Median hourly rate £35.00 £21.00 £18.70
% change year-on-year +66.67% +12.30% +6.04%

2nd Line Support
Job Vacancy Trend in the City of London

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing 2nd Line Support in the City of London.

Daily rate trend for 2nd Line Support in the City of London

2nd Line Support
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing 2nd Line Support in the City of London over the 6 months to 11 August 2020.

Daily rate histogram for 2nd Line Support in the City of London

2nd Line Support
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in the City of London.

Hourly rate trend for 2nd Line Support in the City of London

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 11 August 2020, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring 2nd Line Support in the job title.

1 9 (90.00%) Windows
2 7 (70.00%) Active Directory
3 5 (50.00%) Windows 10
3 5 (50.00%) Windows 7
4 4 (40.00%) Microsoft Office
4 4 (40.00%) Microsoft
4 4 (40.00%) Windows Server
5 3 (30.00%) Cisco
5 3 (30.00%) Bloomberg
5 3 (30.00%) Blackberry
5 3 (30.00%) Finance
5 3 (30.00%) VMware
5 3 (30.00%) Office 365
6 2 (20.00%) Banking
6 2 (20.00%) Degree
6 2 (20.00%) Telecoms
6 2 (20.00%) Fidessa
6 2 (20.00%) HP
7 1 (10.00%) Virtual Machines
7 1 (10.00%) Virtual Desktop
7 1 (10.00%) Creative Problem-Solving
7 1 (10.00%) Decision-Making
7 1 (10.00%) Self-Motivation
7 1 (10.00%) Problem-Solving
7 1 (10.00%) Dell
7 1 (10.00%) Citrix
7 1 (10.00%) Lotus
7 1 (10.00%) Apple
7 1 (10.00%) Terminal Server
7 1 (10.00%) Reuters

2nd Line Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) IBM Notes
Applications
1 4 (40.00%) Microsoft Office
Cloud Services
1 3 (30.00%) Office 365
2 1 (10.00%) AWS
Communications & Networking
1 1 (10.00%) Cisco IOS
1 1 (10.00%) Firewall
1 1 (10.00%) IP Telephony
1 1 (10.00%) NAS
1 1 (10.00%) Skype
1 1 (10.00%) VoIP
General
1 3 (30.00%) Finance
2 2 (20.00%) Banking
2 2 (20.00%) Telecoms
3 1 (10.00%) Investment Banking
Miscellaneous
1 3 (30.00%) Blackberry
2 1 (10.00%) Analytical Skills
2 1 (10.00%) BYOD
2 1 (10.00%) Data Centre
2 1 (10.00%) Enterprise Software
2 1 (10.00%) iSeries
2 1 (10.00%) Management Information System
2 1 (10.00%) Self-Motivation
Operating Systems
1 9 (90.00%) Windows
2 5 (50.00%) Windows 10
2 5 (50.00%) Windows 7
3 4 (40.00%) Windows Server
4 1 (10.00%) Android
4 1 (10.00%) Linux
4 1 (10.00%) Mac OS
4 1 (10.00%) Windows Server 2012
Processes & Methodologies
1 1 (10.00%) Application Packaging
1 1 (10.00%) Change Control
1 1 (10.00%) Creative Problem-Solving
1 1 (10.00%) Decision-Making
1 1 (10.00%) ITIL
1 1 (10.00%) ITSM
1 1 (10.00%) Problem-Solving
1 1 (10.00%) Product Management
1 1 (10.00%) Service Delivery
1 1 (10.00%) Service Management
Qualifications
1 2 (20.00%) Degree
System Software
1 7 (70.00%) Active Directory
2 1 (10.00%) Hyper-V
2 1 (10.00%) Terminal Server
2 1 (10.00%) Virtual Desktop
2 1 (10.00%) Virtual Machines
2 1 (10.00%) vSphere
Systems Management
1 1 (10.00%) SCCM
Vendors
1 4 (40.00%) Microsoft
2 3 (30.00%) Bloomberg
2 3 (30.00%) Cisco
2 3 (30.00%) VMware
3 2 (20.00%) Fidessa
3 2 (20.00%) HP
4 1 (10.00%) Apple
4 1 (10.00%) Citrix
4 1 (10.00%) Dell
4 1 (10.00%) Lotus
4 1 (10.00%) Meraki
4 1 (10.00%) MobileIron
4 1 (10.00%) Reuters
4 1 (10.00%) ServiceNow