The median contractor rate for a 2nd Line Support was £110 per day in advertised job vacancies in the City of London during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Second Line Support
London / City of London
Rank 135 149 164
Rank change year-on-year +14 +15  
Contract jobs requiring a 2nd Line Support 18 12 32
As % of all contract IT jobs advertised in the City of London 0.60% 0.36% 0.64%
As % of the Job Titles category 0.63% 0.38% 0.66%
Number of daily rates quoted 11 9 16
Median daily rate £110 £213 £194
Median daily rate % change year-on-year -48.23% +9.67%  
UK excluding London median daily rate £150 £160 £161
% change year-on-year -6.25% -0.77%  
Number of hourly rates quoted 3 2 8
Median hourly rate £21.75 £17.00 £17.50
Median hourly rate % change year-on-year +27.94% -2.85%  
90% offered a hourly rate of more than £19.55 £17.00 £12.85
10% offered a hourly rate of more than £144.35 £17.00 £19.32
UK excluding London median hourly rate £15.00 £14.50 £14.50
% change year-on-year +3.44% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
City of London
Contract job vacancies with a job title containing a recognized job role 2852 3136 4830
As % of all contract IT job vacancies advertised in the City of London 95.23% 95.38% 96.06%
Number of daily rates quoted 2214 2501 3637
Median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.55%  
90% offered a daily rate of more than £313 £300 £280
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 30 46 74
Median hourly rate £19.00 £19.99 £18.50
Median hourly rate % change year-on-year -4.96% +8.06%  
90% offered a hourly rate of more than £13.50 £12.00 £12.50
10% offered a hourly rate of more than £29.38 £47.50 £27.37
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

2nd Line Support
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in the City of London.

Contractor daily rate trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing 2nd Line Support in the City of London over the 3 months to 23 March 2017.

Contractor daily rate histogram for 2nd Line Support in the City of London

2nd Line Support
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support in the City of London.

Contractor hourly rate trend for 2nd Line Support in the City of London

2nd Line Support
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing 2nd Line Support in the City of London over the 3 months to 23 March 2017.

Contractor hourly rate histogram for 2nd Line Support in the City of London

2nd Line Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 23 March 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 2nd Line Support in the job title.

1 28 (73.68%) Windows
2 26 (68.42%) Active Directory
3 23 (60.53%) Microsoft
4 19 (50.00%) Windows 7
5 16 (42.11%) MS Exchange
6 14 (36.84%) MS Office
7 10 (26.32%) Citrix
7 10 (26.32%) Cisco Certification
8 9 (23.68%) Microsoft Certification
8 9 (23.68%) CCNA
8 9 (23.68%) ITIL
8 9 (23.68%) Windows Server
9 8 (21.05%) Office 365
9 8 (21.05%) MS Excel
9 8 (21.05%) Cisco
10 7 (18.42%) MCSE
10 7 (18.42%) Finance
10 7 (18.42%) Blackberry
10 7 (18.42%) Remote Desktop
11 6 (15.79%) Exchange Server 2010
11 6 (15.79%) Windows 8
11 6 (15.79%) Windows 10
12 5 (13.16%) Apple
12 5 (13.16%) Exchange Server 2007
13 4 (10.53%) SCCM
13 4 (10.53%) Android
13 4 (10.53%) SLA
13 4 (10.53%) WAN
13 4 (10.53%) VMware
13 4 (10.53%) Wi-Fi

2nd Line Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (42.11%) MS Exchange
2 6 (15.79%) Exchange Server 2010
3 5 (13.16%) Exchange Server 2007
4 3 (7.89%) Blackberry Enterprise Server
4 3 (7.89%) Exchange Server 2013
5 1 (2.63%) Skype for Business
Applications
1 14 (36.84%) MS Office
2 8 (21.05%) MS Excel
3 2 (5.26%) MS PowerPoint
Business Applications
1 1 (2.63%) Dynamics CRM
Cloud Services
1 8 (21.05%) Office 365
Communications & Networking
1 7 (18.42%) Remote Desktop
2 4 (10.53%) WAN
2 4 (10.53%) Wi-Fi
2 4 (10.53%) Wireless
3 3 (7.89%) LAN
4 2 (5.26%) Firewall
4 2 (5.26%) PBX
4 2 (5.26%) SAN
4 2 (5.26%) TCP/IP
5 1 (2.63%) Cisco IOS
5 1 (2.63%) DHCP
5 1 (2.63%) DNS
5 1 (2.63%) FTP
5 1 (2.63%) Internet
5 1 (2.63%) Skype
5 1 (2.63%) VLAN
5 1 (2.63%) VoIP
5 1 (2.63%) VPN
General
1 7 (18.42%) Finance
2 3 (7.89%) Retail
3 1 (2.63%) Banking
3 1 (2.63%) Investment Banking
3 1 (2.63%) Law
3 1 (2.63%) Legal
3 1 (2.63%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.63%) XMPP
Miscellaneous
1 7 (18.42%) Blackberry
2 3 (7.89%) Video Conferencing
3 2 (5.26%) Analytical Skills
3 2 (5.26%) iPhone
4 1 (2.63%) iPad
4 1 (2.63%) Management Information System
Operating Systems
1 28 (73.68%) Windows
2 19 (50.00%) Windows 7
3 9 (23.68%) Windows Server
4 6 (15.79%) Windows 10
4 6 (15.79%) Windows 8
5 4 (10.53%) Android
6 3 (7.89%) Mac OS
6 3 (7.89%) Mac OS X
6 3 (7.89%) Windows Server 2008
7 1 (2.63%) Windows Vista
Processes & Methodologies
1 9 (23.68%) ITIL
2 3 (7.89%) Asset Management
2 3 (7.89%) Incident Management
2 3 (7.89%) ITIL V3
3 2 (5.26%) Change Control
4 1 (2.63%) Configuration Management
4 1 (2.63%) CRM
4 1 (2.63%) Investment Management
4 1 (2.63%) Migration
4 1 (2.63%) Multi-Factor Authentication
4 1 (2.63%) PRINCE2
4 1 (2.63%) Service Management
4 1 (2.63%) Two-Factor Authentication
4 1 (2.63%) Workflow
Qualifications
1 10 (26.32%) Cisco Certification
2 9 (23.68%) CCNA
2 9 (23.68%) Microsoft Certification
3 7 (18.42%) MCSE
4 3 (7.89%) ITIL Certification
5 2 (5.26%) DBS Check
5 2 (5.26%) SC Cleared
5 2 (5.26%) Security Cleared
6 1 (2.63%) A+ Certification
6 1 (2.63%) CCIE
6 1 (2.63%) CCNP
6 1 (2.63%) MCDST
6 1 (2.63%) MCSA
6 1 (2.63%) Network+ Certification
Quality Assurance & Compliance
1 4 (10.53%) SLA
System Software
1 26 (68.42%) Active Directory
2 3 (7.89%) VMware Infrastructure
3 1 (2.63%) Virtual Desktop
3 1 (2.63%) vSphere
Systems Management
1 4 (10.53%) SCCM
Vendors
1 23 (60.53%) Microsoft
2 10 (26.32%) Citrix
3 8 (21.05%) Cisco
4 5 (13.16%) Apple
5 4 (10.53%) VMware
6 2 (5.26%) Avaya
6 2 (5.26%) NetApp
6 2 (5.26%) Wyse
7 1 (2.63%) Google
7 1 (2.63%) Remedy
7 1 (2.63%) Sage
City, London
Nigel Frank International Ltd
Rate: £100 - £120 per day
Posted: 5 days ago