The median contractor rate for a 2nd Line Support was £175 per day in advertised job vacancies in London during the 3 months to 27 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
England / London
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 330 296 266
Rank change year-on-year -34 -30  
Contract jobs requiring a 2nd Line Support 94 133 176
As % of all contract IT jobs advertised in London 0.45% 0.61% 0.76%
As % of the Job Titles category 0.48% 0.64% 0.81%
Number of daily rates quoted 68 96 92
Median daily rate £175 £163 £161
Median daily rate % change year-on-year +7.69% +0.77%  
90% offered a daily rate of more than £130 £118 £113
10% offered a daily rate of more than £221 £253 £297
UK excluding London median daily rate £145 £150 £165
% change year-on-year -3.33% -9.09%  
Number of hourly rates quoted 8 16 39
Median hourly rate £19.96 £18.29 £18.00
Median hourly rate % change year-on-year +9.10% +1.62%  
90% offered a hourly rate of more than £12.58 £13.75 £14.00
10% offered a hourly rate of more than £27.90 £27.50 £46.00
UK excluding London median hourly rate £15.50 £15.00 £15.00
% change year-on-year +3.33% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 19752 20748 21808
As % of all contract IT job vacancies advertised in London 94.88% 95.27% 94.67%
Number of daily rates quoted 14071 15056 15231
Median daily rate £500 £463 £440
Median daily rate % change year-on-year +8.10% +5.11%  
90% offered a daily rate of more than £315 £298 £275
10% offered a daily rate of more than £650 £625 £601
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 251 228 364
Median hourly rate £19.82 £17.89 £19.61
Median hourly rate % change year-on-year +10.81% -8.78%  
90% offered a hourly rate of more than £12.50 £11.85 £11.00
10% offered a hourly rate of more than £47.00 £42.60 £52.17
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

2nd Line Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in London

2nd Line Support
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in London.

Contractor daily rate trend for 2nd Line Support in London

2nd Line Support
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing 2nd Line Support in London over the 3 months to 27 June 2017.

Contractor daily rate histogram for 2nd Line Support in London

2nd Line Support
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in London.

Contractor hourly rate trend for 2nd Line Support in London

2nd Line Support
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing 2nd Line Support in London over the 3 months to 27 June 2017.

Contractor hourly rate histogram for 2nd Line Support in London

2nd Line Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the London region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -1 12 £175 -4.10% 4
Westminster - 4 £200 -
West End of London +11 2 £135 - 4
Chiswick +1 1 - -
Uxbridge - 1 - -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 27 June 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 2nd Line Support in the job title.

1 138 (72.25%) Windows
2 123 (64.40%) Active Directory
3 85 (44.50%) Microsoft
4 79 (41.36%) Windows 7
5 62 (32.46%) Microsoft Office
6 50 (26.18%) Windows 10
7 46 (24.08%) ITIL
8 43 (22.51%) Cisco
9 35 (18.32%) MS Exchange
9 35 (18.32%) Office 365
10 34 (17.80%) Citrix
11 29 (15.18%) Windows Server
12 28 (14.66%) Blackberry
12 28 (14.66%) Android
13 27 (14.14%) Finance
14 26 (13.61%) SCCM
15 25 (13.09%) WAN
15 25 (13.09%) Windows 8
16 24 (12.57%) VPN
16 24 (12.57%) SLA
17 23 (12.04%) Microsoft Certification
17 23 (12.04%) Apple
18 22 (11.52%) LAN
18 22 (11.52%) VMware
19 21 (10.99%) TCP/IP
19 21 (10.99%) Blackberry Enterprise Server
20 19 (9.95%) Wireless
20 19 (9.95%) Mac OS X
21 18 (9.42%) Security Cleared
21 18 (9.42%) Service Management

2nd Line Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (18.32%) MS Exchange
2 21 (10.99%) Blackberry Enterprise Server
3 15 (7.85%) Exchange Server 2010
4 14 (7.33%) Skype for Business
5 9 (4.71%) IBM Notes
5 9 (4.71%) SharePoint
6 4 (2.09%) Exchange Server 2007
6 4 (2.09%) Exchange Server 2013
7 3 (1.57%) IIS
8 2 (1.05%) Exchange Server 2003
9 1 (0.52%) Confluence
9 1 (0.52%) Office Communications Server
9 1 (0.52%) SharePoint 2013
Applications
1 62 (32.46%) Microsoft Office
2 8 (4.19%) Microsoft Excel
2 8 (4.19%) Microsoft PowerPoint
3 1 (0.52%) Adobe Creative Suite
3 1 (0.52%) AutoCAD
3 1 (0.52%) MS Visio
Business Applications
1 5 (2.62%) Eikon
2 2 (1.05%) thinkFolio
3 1 (0.52%) Dynamics CRM
3 1 (0.52%) Hyperion Planning
3 1 (0.52%) Oracle 11i
3 1 (0.52%) Oracle Cash Management
3 1 (0.52%) Oracle EBS
3 1 (0.52%) Oracle EBS R12
3 1 (0.52%) Oracle Financials
3 1 (0.52%) Oracle General Ledger
3 1 (0.52%) Oracle iProcurement
3 1 (0.52%) Oracle Payables
3 1 (0.52%) Oracle Receivables
Cloud Services
1 35 (18.32%) Office 365
2 10 (5.24%) G Suite
3 1 (0.52%) Microsoft Azure
3 1 (0.52%) OneDrive
Communications & Networking
1 25 (13.09%) WAN
2 24 (12.57%) VPN
3 22 (11.52%) LAN
4 21 (10.99%) TCP/IP
5 19 (9.95%) Wireless
6 13 (6.81%) Firewall
6 13 (6.81%) Remote Desktop
7 12 (6.28%) DHCP
7 12 (6.28%) DNS
8 10 (5.24%) Cisco IOS
9 8 (4.19%) Wi-Fi
10 7 (3.66%) Skype
11 6 (3.14%) PBX
12 5 (2.62%) Internet
12 5 (2.62%) VLAN
12 5 (2.62%) VoIP
13 3 (1.57%) MPLS
14 2 (1.05%) 3G
14 2 (1.05%) IP Telephony
14 2 (1.05%) Network Security
Database & Business Intelligence
1 9 (4.71%) SQL Server
2 4 (2.09%) SQL Server 2008
2 4 (2.09%) SQL Server 2014
3 3 (1.57%) SQL Server Integration Services
4 2 (1.05%) Data Warehouse
5 1 (0.52%) Essbase
5 1 (0.52%) Relational Database
5 1 (0.52%) SQL Server 2012
Development Applications
1 7 (3.66%) JIRA
2 1 (0.52%) Toad
General
1 27 (14.14%) Finance
2 12 (6.28%) Banking
3 9 (4.71%) Retail
4 5 (2.62%) Legal
4 5 (2.62%) Retail Banking
4 5 (2.62%) Telecoms
5 3 (1.57%) Law
6 2 (1.05%) Advertising
6 2 (1.05%) Marketing
7 1 (0.52%) Dutch Language
7 1 (0.52%) Investment Banking
7 1 (0.52%) Manufacturing
7 1 (0.52%) Publishing
Libraries, Frameworks & Software Standards
1 1 (0.52%) XMPP
Miscellaneous
1 28 (14.66%) Blackberry
2 13 (6.81%) Analytical Skills
2 13 (6.81%) Smartphone
3 7 (3.66%) iPhone
4 6 (3.14%) BYOD
4 6 (3.14%) Data Centre
4 6 (3.14%) Driving Licence
4 6 (3.14%) Management Information System
4 6 (3.14%) Video Conferencing
5 3 (1.57%) RSA SecurID
6 2 (1.05%) CMDB
6 2 (1.05%) Computer Science
6 2 (1.05%) Digital Media
6 2 (1.05%) Fat Client
6 2 (1.05%) Mainframe
6 2 (1.05%) Thin Client
7 1 (0.52%) EPoS
7 1 (0.52%) IBM Mainframe
7 1 (0.52%) Public Cloud
7 1 (0.52%) Social Media
Operating Systems
1 138 (72.25%) Windows
2 79 (41.36%) Windows 7
3 50 (26.18%) Windows 10
4 29 (15.18%) Windows Server
5 28 (14.66%) Android
6 25 (13.09%) Windows 8
7 19 (9.95%) Mac OS X
8 16 (8.38%) Windows Server 2008
9 12 (6.28%) Windows Server 2012
10 10 (5.24%) Apple iOS
10 10 (5.24%) Mac OS
11 8 (4.19%) Windows XP
12 6 (3.14%) Windows Server 2003
13 4 (2.09%) Unix
14 3 (1.57%) Linux
15 2 (1.05%) Windows Phone
16 1 (0.52%) CentOS
16 1 (0.52%) NetWare
16 1 (0.52%) Windows Mobile
Processes & Methodologies
1 46 (24.08%) ITIL
2 18 (9.42%) Service Management
3 16 (8.38%) ITSM
4 11 (5.76%) Incident Management
5 10 (5.24%) Problem Management
5 10 (5.24%) Root Cause Analysis
6 8 (4.19%) Information Security
7 7 (3.66%) Service Delivery
8 6 (3.14%) ITIL V3
9 5 (2.62%) Change Management
9 5 (2.62%) Migration
9 5 (2.62%) Statistics
10 4 (2.09%) Business Intelligence
10 4 (2.09%) ETL
10 4 (2.09%) Server Patching
10 4 (2.09%) Time Management
11 3 (1.57%) Break/Fix
11 3 (1.57%) DevOps
11 3 (1.57%) E-Commerce
11 3 (1.57%) Mobile Device Management
Programming Languages
1 9 (4.71%) SQL
2 3 (1.57%) Shell Script
3 2 (1.05%) Perl
Qualifications
1 23 (12.04%) Microsoft Certification
2 18 (9.42%) ITIL Certification
2 18 (9.42%) Security Cleared
3 16 (8.38%) Cisco Certification
4 14 (7.33%) CCNA
5 13 (6.81%) MCSE
6 12 (6.28%) SC Cleared
7 7 (3.66%) MCP
8 5 (2.62%) Degree
9 4 (2.09%) A+ Certification
9 4 (2.09%) DV Cleared
9 4 (2.09%) MCDST
10 3 (1.57%) CTC Cleared
10 3 (1.57%) DBS Check
10 3 (1.57%) ITIL Foundation Certificate
11 2 (1.05%) CCA
11 2 (1.05%) CCNP
11 2 (1.05%) Citrix Certification
11 2 (1.05%) Computer Science Degree
11 2 (1.05%) MCITP
Quality Assurance & Compliance
1 24 (12.57%) SLA
System Software
1 123 (64.40%) Active Directory
2 14 (7.33%) VMware Infrastructure
2 14 (7.33%) vSphere
3 9 (4.71%) Virtual Desktop
4 3 (1.57%) Hyper-V
4 3 (1.57%) XenApp
5 2 (1.05%) XenDesktop
6 1 (0.52%) BitLocker
6 1 (0.52%) VMware ESXi
Systems Management
1 26 (13.61%) SCCM
2 3 (1.57%) Backup Exec
2 3 (1.57%) Puppet
3 2 (1.05%) AirWatch
3 2 (1.05%) NetBackup
4 1 (0.52%) AppManager
4 1 (0.52%) Cisco CUCM
4 1 (0.52%) Control-M
4 1 (0.52%) Jamf Pro
4 1 (0.52%) Symantec Endpoint Protection
4 1 (0.52%) Systems Management Server (SMS)
Vendors
1 85 (44.50%) Microsoft
2 43 (22.51%) Cisco
3 34 (17.80%) Citrix
4 23 (12.04%) Apple
5 22 (11.52%) VMware
6 16 (8.38%) Google
7 11 (5.76%) HP
8 10 (5.24%) LANDesk
9 8 (4.19%) Lotus
10 7 (3.66%) Bloomberg
11 6 (3.14%) Avaya
11 6 (3.14%) ServiceNow
12 5 (2.62%) Dell
12 5 (2.62%) Reuters
13 4 (2.09%) Oracle
14 3 (1.57%) Adobe
14 3 (1.57%) McAfee
14 3 (1.57%) MobileIron
14 3 (1.57%) Polycom
14 3 (1.57%) Toshiba
Central London / West End
Eligo Recruitment Ltd
Rate: £28000 - £30000 per annum + great benefits
Posted: 6 hours ago
London
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TEKsystems
Rate: £175 - £200 per day
Posted: 6 days ago