The median contractor rate for a 2nd Line Support was £160 per day in advertised job vacancies in London during the 3 months to 26 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Second Line Support
England / London
Rank 311 304 279
Rank change year-on-year -7 -25  
Contract jobs requiring a 2nd Line Support 95 132 141
As % of all contract IT jobs advertised in London 0.49% 0.60% 0.67%
As % of the Job Titles category 0.52% 0.63% 0.70%
Number of daily rates quoted 59 79 56
Median daily rate £160 £175 £165
Median daily rate % change year-on-year -8.57% +6.06%  
90% offered a daily rate of more than £110 £120 £120
10% offered a daily rate of more than £228 £285 £225
UK excluding London median daily rate £150 £160 £160
% change year-on-year -6.25% -  
Number of hourly rates quoted 13 14 47
Median hourly rate £20.00 £13.75 £18.70
Median hourly rate % change year-on-year +45.45% -26.47%  
90% offered a hourly rate of more than £18.60 £13.00 £13.60
10% offered a hourly rate of more than £24.60 £18.05 £22.50
UK excluding London median hourly rate £15.00 £14.50 £14.68
% change year-on-year +3.44% -1.19%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
London
Contract job vacancies with a job title containing a recognized job role 18251 21034 20113
As % of all contract IT job vacancies advertised in London 94.83% 95.00% 94.90%
Number of daily rates quoted 12983 15075 13890
Median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.55% -  
90% offered a daily rate of more than £301 £300 £275
10% offered a daily rate of more than £643 £625 £600
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 240 283 373
Median hourly rate £22.50 £17.00 £19.00
Median hourly rate % change year-on-year +32.35% -10.52%  
90% offered a hourly rate of more than £13.70 £11.50 £12.50
10% offered a hourly rate of more than £55.00 £43.57 £55.00
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

2nd Line Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in London

2nd Line Support
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in London.

Contractor daily rate trend for 2nd Line Support in London

2nd Line Support
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing 2nd Line Support in London over the 3 months to 26 March 2017.

Contractor daily rate histogram for 2nd Line Support in London

2nd Line Support
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support in London.

Contractor hourly rate trend for 2nd Line Support in London

2nd Line Support
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing 2nd Line Support in London over the 3 months to 26 March 2017.

Contractor hourly rate histogram for 2nd Line Support in London

2nd Line Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the London region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 19 £110 -48.23% 6
Chiswick +2 2 £185 -
Ilford - 2 - -
Bromley +11 1 - -
Kingston Upon Thames - 1 - - 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 March 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 2nd Line Support in the job title.

1 191 (83.41%) Windows
2 151 (65.94%) Active Directory
3 114 (49.78%) Windows 7
4 112 (48.91%) Microsoft
5 108 (47.16%) MS Office
6 63 (27.51%) ITIL
7 57 (24.89%) Windows 10
8 56 (24.45%) Blackberry
9 51 (22.27%) MS Excel
10 46 (20.09%) Windows Server
10 46 (20.09%) Citrix
11 45 (19.65%) MS Exchange
12 44 (19.21%) Cisco
13 42 (18.34%) VMware
14 36 (15.72%) Office 365
15 32 (13.97%) Mac OS X
16 31 (13.54%) Finance
17 30 (13.10%) Windows 8
17 30 (13.10%) VMware Infrastructure
18 28 (12.23%) Banking
19 27 (11.79%) Retail
19 27 (11.79%) TCP/IP
20 25 (10.92%) Apple
20 25 (10.92%) ITIL Certification
21 24 (10.48%) Blackberry Enterprise Server
22 23 (10.04%) Wireless
23 22 (9.61%) Windows Server 2008
23 22 (9.61%) SCCM
23 22 (9.61%) Windows Server 2003
23 22 (9.61%) SLA

2nd Line Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (19.65%) MS Exchange
2 24 (10.48%) Blackberry Enterprise Server
3 20 (8.73%) Exchange Server 2010
4 19 (8.30%) IBM Notes
4 19 (8.30%) Skype for Business
5 11 (4.80%) Exchange Server 2013
6 10 (4.37%) Exchange Server 2007
7 8 (3.49%) SharePoint
8 3 (1.31%) IIS
9 2 (0.87%) Exchange Server 2003
10 1 (0.44%) Office Communications Server
10 1 (0.44%) SharePoint 2010
10 1 (0.44%) SharePoint 2013
Applications
1 108 (47.16%) MS Office
2 51 (22.27%) MS Excel
3 5 (2.18%) MS PowerPoint
4 1 (0.44%) Adobe Creative Suite
Business Applications
1 12 (5.24%) Eikon
2 2 (0.87%) thinkFolio
3 1 (0.44%) Dynamics CRM
3 1 (0.44%) Hyperion Planning
3 1 (0.44%) Lorenzo
3 1 (0.44%) Oracle 11i
3 1 (0.44%) Oracle Cash Management
3 1 (0.44%) Oracle EBS
3 1 (0.44%) Oracle EBS R12
3 1 (0.44%) Oracle Financials
3 1 (0.44%) Oracle General Ledger
3 1 (0.44%) Oracle iProcurement
3 1 (0.44%) Oracle Payables
3 1 (0.44%) Oracle Receivables
Cloud Services
1 36 (15.72%) Office 365
2 2 (0.87%) Microsoft Azure
3 1 (0.44%) GitHub
3 1 (0.44%) OneDrive
Communications & Networking
1 27 (11.79%) TCP/IP
2 23 (10.04%) Wireless
3 21 (9.17%) LAN
4 20 (8.73%) DHCP
4 20 (8.73%) DNS
5 19 (8.30%) WAN
6 15 (6.55%) VPN
7 12 (5.24%) Firewall
8 10 (4.37%) Wi-Fi
9 9 (3.93%) Skype
10 8 (3.49%) PBX
10 8 (3.49%) Remote Desktop
11 6 (2.62%) Cisco IOS
11 6 (2.62%) Internet
12 5 (2.18%) SAN
12 5 (2.18%) VoIP
13 3 (1.31%) Network Security
13 3 (1.31%) PCoIP
14 2 (0.87%) Cisco ASA
14 2 (0.87%) NAS
Database & Business Intelligence
1 8 (3.49%) SQL Server
2 3 (1.31%) Crystal Reports
3 2 (0.87%) MS Access
3 2 (0.87%) SQL Server 2012
4 1 (0.44%) BusinessObjects
4 1 (0.44%) Electronic Patient Records
4 1 (0.44%) Essbase
4 1 (0.44%) InterSystems Cache
4 1 (0.44%) Oracle Database
4 1 (0.44%) Oracle Database 11g
4 1 (0.44%) SQL Server 2008
Development Applications
1 2 (0.87%) JIRA
2 1 (0.44%) Jenkins
2 1 (0.44%) Sonatype Nexus
General
1 31 (13.54%) Finance
2 28 (12.23%) Banking
3 27 (11.79%) Retail
4 13 (5.68%) Retail Banking
5 12 (5.24%) Law
5 12 (5.24%) Legal
6 5 (2.18%) Investment Banking
6 5 (2.18%) Telecoms
7 2 (0.87%) Advertising
8 1 (0.44%) Games
8 1 (0.44%) Manufacturing
8 1 (0.44%) Marketing
8 1 (0.44%) Private Banking
Libraries, Frameworks & Software Standards
1 1 (0.44%) MSMQ
1 1 (0.44%) Software Packaging
1 1 (0.44%) XMPP
1 1 (0.44%) X-Windows
Miscellaneous
1 56 (24.45%) Blackberry
2 13 (5.68%) iPhone
3 12 (5.24%) Analytical Skills
4 11 (4.80%) iPad
5 7 (3.06%) Driving Licence
6 6 (2.62%) BYOD
6 6 (2.62%) Smartphone
6 6 (2.62%) Video Conferencing
7 4 (1.75%) Fat Client
7 4 (1.75%) Thin Client
8 3 (1.31%) Data Centre
8 3 (1.31%) RSA SecurID
9 2 (0.87%) EPoS
10 1 (0.44%) Computer Science
10 1 (0.44%) Life Science
10 1 (0.44%) Mainframe
10 1 (0.44%) Management Information System
10 1 (0.44%) NHS
10 1 (0.44%) Online Banking
10 1 (0.44%) PACS
Operating Systems
1 191 (83.41%) Windows
2 114 (49.78%) Windows 7
3 57 (24.89%) Windows 10
4 46 (20.09%) Windows Server
5 32 (13.97%) Mac OS X
6 30 (13.10%) Windows 8
7 22 (9.61%) Windows Server 2003
7 22 (9.61%) Windows Server 2008
8 21 (9.17%) Windows XP
9 18 (7.86%) Android
10 15 (6.55%) Mac OS
11 12 (5.24%) Windows Server 2012
12 3 (1.31%) Apple iOS
13 2 (0.87%) Windows Vista
14 1 (0.44%) Linux
14 1 (0.44%) Unix
14 1 (0.44%) Windows Phone
Processes & Methodologies
1 63 (27.51%) ITIL
2 16 (6.99%) Service Management
3 13 (5.68%) Root Cause Analysis
4 12 (5.24%) Problem Management
5 11 (4.80%) Information Security
6 10 (4.37%) Incident Management
7 9 (3.93%) ITIL V3
8 6 (2.62%) Asset Management
9 5 (2.18%) Change Management
9 5 (2.18%) Investment Management
10 3 (1.31%) ITSM
10 3 (1.31%) Mobile Device Management
10 3 (1.31%) Release Management
10 3 (1.31%) Service Delivery
10 3 (1.31%) Time Management
10 3 (1.31%) Wealth Management
11 2 (0.87%) Change Control
11 2 (0.87%) Coaching
11 2 (0.87%) Kalman Filter
11 2 (0.87%) Software Deployment
Programming Languages
1 6 (2.62%) SQL
2 4 (1.75%) PowerShell
3 2 (0.87%) Perl
3 2 (0.87%) Shell Script
3 2 (0.87%) VB
3 2 (0.87%) VB6
3 2 (0.87%) VBScript
4 1 (0.44%) C
Qualifications
1 25 (10.92%) ITIL Certification
2 19 (8.30%) Microsoft Certification
3 11 (4.80%) Cisco Certification
4 10 (4.37%) CCNA
4 10 (4.37%) MCSE
5 9 (3.93%) MCP
6 7 (3.06%) DBS Check
7 6 (2.62%) Degree
8 5 (2.18%) Security Cleared
9 4 (1.75%) MCSA
9 4 (1.75%) SC Cleared
10 1 (0.44%) A+ Certification
10 1 (0.44%) CCIE
10 1 (0.44%) CCNP
10 1 (0.44%) ECDL
10 1 (0.44%) MCDST
10 1 (0.44%) Network+ Certification
Quality Assurance & Compliance
1 22 (9.61%) SLA
2 1 (0.44%) DICOM
2 1 (0.44%) HL7
System Software
1 151 (65.94%) Active Directory
2 30 (13.10%) VMware Infrastructure
3 16 (6.99%) vSphere
4 15 (6.55%) Virtual Desktop
5 11 (4.80%) Hyper-V
6 5 (2.18%) XenApp
7 4 (1.75%) XenDesktop
8 2 (0.87%) Microsoft App-V
9 1 (0.44%) BitLocker
9 1 (0.44%) Terminal Services
9 1 (0.44%) VMware ESXi
9 1 (0.44%) VMware Workstation
9 1 (0.44%) XenServer
Systems Management
1 22 (9.61%) SCCM
2 6 (2.62%) AirWatch
3 4 (1.75%) Backup Exec
4 1 (0.44%) ITRS Geneos
4 1 (0.44%) Jamf Pro
4 1 (0.44%) Microsoft Data Protection Manager
4 1 (0.44%) SCOrch
4 1 (0.44%) Sysprep
4 1 (0.44%) ThinApp
4 1 (0.44%) WSUS
Vendors
1 112 (48.91%) Microsoft
2 46 (20.09%) Citrix
3 44 (19.21%) Cisco
4 42 (18.34%) VMware
5 25 (10.92%) Apple
6 19 (8.30%) Lotus
7 17 (7.42%) Bloomberg
7 17 (7.42%) HP
8 15 (6.55%) LANDesk
8 15 (6.55%) Reuters
9 10 (4.37%) Dell
10 6 (2.62%) Google
11 4 (1.75%) Avaya
12 3 (1.31%) Remedy
12 3 (1.31%) ServiceNow
12 3 (1.31%) Sophos
12 3 (1.31%) Toshiba
12 3 (1.31%) Wyse
13 2 (0.87%) F5
13 2 (0.87%) Ruckus Wireless
North London
G2 Recruitment Solutions
Rate: £150 - £230 per day
Posted: 3 days ago
Central London / West End
H&R Talent
Rate: From £15 to £17 per hour
Posted: 5 days ago