Period
to 26 June 2019

The table below provides summary statistics for contract job vacancies advertised in Central London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 26 June 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
London > Central London
6 months to
26 Jun 2019
Same period 2018 Same period 2017
Rank 142 184 172
Rank change year-on-year +42 -12 +48
Contract jobs citing ServiceNow 142 115 83
As % of all contract IT jobs advertised in Central London 1.68% 1.26% 1.12%
As % of the Vendors category 4.36% 3.32% 2.85%
Number of daily rates quoted 115 78 63
Central London median daily rate £525 £500 £450
Median daily rate % change year-on-year +5.00% +11.11% -8.63%
10th Percentile £363 £155 £146
90th Percentile £638 £616 £673
London median daily rate £525 £520 £500
% change year-on-year +0.96% +4.00% -
Number of hourly rates quoted 4 10 0
Central London median hourly rate £19.50 £21.50 -
Median hourly rate % change year-on-year -9.30% - -
London median hourly rate £21.50 £21.50 -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in Central London.

All Vendors
Central London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 3,254 3,459 2,911
As % of all contract IT jobs advertised in Central London 38.50% 37.92% 39.24%
Number of daily rates quoted 2,361 2,508 2,088
Central London median daily rate £500 £488 £475
Median daily rate % change year-on-year +2.56% +2.63% +5.56%
10th Percentile £305 £260 £270
90th Percentile £650 £650 £638
London median daily rate £500 £490 £475
% change year-on-year +2.04% +3.16% +5.56%
Number of hourly rates quoted 71 86 49
Central London median hourly rate £21.00 £20.00 £16.00
Median hourly rate % change year-on-year +5.00% +25.00% -18.99%
10th Percentile £11.25 £12.49 £12.44
90th Percentile £44.80 £37.50 £26.23
London median hourly rate £21.00 £21.50 £20.00
% change year-on-year -2.33% +7.50% +6.67%

ServiceNow
Job Vacancy Trend in Central London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in Central London.

Job vacancy trend for ServiceNow in Central London

ServiceNow
Contractor Daily Rate Trend in Central London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in Central London.

Contractor daily rate trend for ServiceNow in Central London

ServiceNow
Contractor Daily Rate Histogram in Central London

The daily rate distribution of IT jobs citing ServiceNow in Central London over the 6 months to 26 June 2019.

Contractor daily rate histogram for ServiceNow in Central London

ServiceNow
Contractor Hourly Rate Trend in Central London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in Central London.

Contractor hourly rate trend for ServiceNow in Central London

ServiceNow
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the Central London region over the 6 months to 26 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +24 81 £485 +15.48% 10
West End of London +15 13 £418 -24.94%
ServiceNow
London

For the 6 months to 26 June 2019, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Central London region with a requirement for ServiceNow.

1 88 (61.97%) ITIL
2 80 (56.34%) ITSM
3 51 (35.92%) Service Management
4 40 (28.17%) Agile Software Development
5 37 (26.06%) Finance
6 30 (21.13%) JavaScript
7 22 (15.49%) Active Directory
8 21 (14.79%) ITIL Certification
9 19 (13.38%) Windows
9 19 (13.38%) CMDB
10 17 (11.97%) Microsoft Azure
10 17 (11.97%) Microsoft
11 16 (11.27%) XML
11 16 (11.27%) HTML
12 14 (9.86%) User Experience
13 13 (9.15%) AngularJS
14 12 (8.45%) Security Operations
14 12 (8.45%) Microsoft Office
14 12 (8.45%) CSS
14 12 (8.45%) HTML5
15 11 (7.75%) ITIL V3
15 11 (7.75%) Office 365
15 11 (7.75%) Configuration Management
16 10 (7.04%) DevOps
16 10 (7.04%) Windows 10
16 10 (7.04%) Python
16 10 (7.04%) PowerShell
17 9 (6.34%) JIRA
17 9 (6.34%) Web Services
18 8 (5.63%) Nagios

ServiceNow
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.52%) MS Exchange
2 3 (2.11%) Confluence
2 3 (2.11%) Elasticsearch
2 3 (2.11%) SharePoint
3 2 (1.41%) Exchange Server 2013
4 1 (0.70%) Skype for Business
Applications
1 12 (8.45%) Microsoft Office
2 7 (4.93%) Microsoft PowerPoint
3 4 (2.82%) MS Visio
4 3 (2.11%) Microsoft Excel
Business Applications
1 5 (3.52%) Remedy ITSM
Cloud Services
1 17 (11.97%) Microsoft Azure
2 11 (7.75%) Office 365
3 7 (4.93%) Amazon AWS
4 4 (2.82%) Azure Active Directory
4 4 (2.82%) GitHub
4 4 (2.82%) npm
5 3 (2.11%) Datadog
5 3 (2.11%) Slack
6 2 (1.41%) Google Sheets
6 2 (1.41%) IaaS
7 1 (0.70%) Amazon CloudWatch
7 1 (0.70%) Amazon EC2
7 1 (0.70%) Amazon S3
7 1 (0.70%) Mimecast
7 1 (0.70%) OneDrive
7 1 (0.70%) PaaS
Communications & Networking
1 4 (2.82%) TCP/IP
1 4 (2.82%) WAN
2 3 (2.11%) DNS
2 3 (2.11%) LAN
2 3 (2.11%) VPN
3 2 (1.41%) Firewall
3 2 (1.41%) FTP
3 2 (1.41%) SSL
3 2 (1.41%) Wireless
4 1 (0.70%) Cisco IOS
4 1 (0.70%) Converged Networks
4 1 (0.70%) Ethernet
4 1 (0.70%) Internet
4 1 (0.70%) Intranet
4 1 (0.70%) Junos
4 1 (0.70%) MPLS
4 1 (0.70%) Remote Desktop
4 1 (0.70%) Skype
4 1 (0.70%) SMTP
4 1 (0.70%) VoIP
Database & Business Intelligence
1 5 (3.52%) Relational Database
2 3 (2.11%) Apache Cassandra
2 3 (2.11%) InfluxDB
2 3 (2.11%) Redis
3 1 (0.70%) KDB
3 1 (0.70%) Oracle Database
3 1 (0.70%) Oracle Database 10g
3 1 (0.70%) Oracle Database 11g
3 1 (0.70%) Oracle Database 12c
3 1 (0.70%) Oracle Exadata
3 1 (0.70%) Oracle Reports
3 1 (0.70%) PostgreSQL
3 1 (0.70%) RDBMS
Development Applications
1 9 (6.34%) JIRA
2 8 (5.63%) Git (software)
3 4 (2.82%) Maven
3 4 (2.82%) MSBuild
3 4 (2.82%) Subversion
4 3 (2.11%) Visual Studio Team System
5 2 (1.41%) Jenkins
6 1 (0.70%) CircleCI
6 1 (0.70%) GitLab
6 1 (0.70%) Selenium
General
1 37 (26.06%) Finance
2 5 (3.52%) Front Office
3 4 (2.82%) Banking
4 3 (2.11%) Financial Institution
5 2 (1.41%) Dutch Language
5 2 (1.41%) Investment Banking
5 2 (1.41%) Telecoms
6 1 (0.70%) Advertising
6 1 (0.70%) Games
6 1 (0.70%) Law
6 1 (0.70%) Legal
6 1 (0.70%) Retail
Job Titles
1 32 (22.54%) Architect
2 29 (20.42%) Developer
3 28 (19.72%) ServiceNow Developer
4 21 (14.79%) Analyst
5 14 (9.86%) Consultant
6 11 (7.75%) ServiceNow Consultant
7 9 (6.34%) Support Analyst
8 8 (5.63%) Desktop Support
9 7 (4.93%) Administrator
9 7 (4.93%) DevOps Engineer
10 6 (4.23%) Implementation Specialist
11 5 (3.52%) Business Analyst
12 4 (2.82%) Java Engineer
12 4 (2.82%) Junior
12 4 (2.82%) Process Analyst
12 4 (2.82%) Service Manager
12 4 (2.82%) Trade Floor Support Analyst
13 3 (2.11%) Desktop Analyst
13 3 (2.11%) Desktop Support Analyst
13 3 (2.11%) IT Support
Libraries, Frameworks & Software Standards
1 16 (11.27%) HTML
1 16 (11.27%) XML
2 13 (9.15%) AngularJS
3 12 (8.45%) CSS
3 12 (8.45%) HTML5
4 9 (6.34%) Web Services
5 8 (5.63%) Node.js
6 6 (4.23%) SAML
7 5 (3.52%) LDAP
7 5 (3.52%) REST
8 4 (2.82%) .NET
8 4 (2.82%) Elastic Stack
8 4 (2.82%) RESTful
9 3 (2.11%) GraphQL
9 3 (2.11%) gRPC
9 3 (2.11%) Kafka
9 3 (2.11%) Memcached
9 3 (2.11%) React Native
9 3 (2.11%) Swagger
10 1 (0.70%) Express
Miscellaneous
1 19 (13.38%) CMDB
2 14 (9.86%) User Experience
3 5 (3.52%) Self-Motivation
4 4 (2.82%) Analytical Skills
4 4 (2.82%) Wiki
5 3 (2.11%) Mobile App
5 3 (2.11%) Virtual Team
6 2 (1.41%) Data Centre
6 2 (1.41%) FMCG
6 2 (1.41%) Management Information System
7 1 (0.70%) Derivative
7 1 (0.70%) e-Learning
7 1 (0.70%) Enterprise Software
7 1 (0.70%) Fixed Income
7 1 (0.70%) iPad
7 1 (0.70%) iPhone
7 1 (0.70%) Mobile Computing
7 1 (0.70%) PDA
7 1 (0.70%) Replication
7 1 (0.70%) Taxonomies
Operating Systems
1 19 (13.38%) Windows
2 10 (7.04%) Windows 10
3 8 (5.63%) Windows 7
4 7 (4.93%) Android
4 7 (4.93%) Linux
5 6 (4.23%) Apple iOS
6 4 (2.82%) Windows Server 2008
7 3 (2.11%) Windows Server 2012
8 2 (1.41%) Mac OS
9 1 (0.70%) Unix
9 1 (0.70%) Windows Server
9 1 (0.70%) Windows Server 2003
Processes & Methodologies
1 88 (61.97%) ITIL
2 80 (56.34%) ITSM
3 51 (35.92%) Service Management
4 40 (28.17%) Agile Software Development
5 12 (8.45%) Security Operations
6 11 (7.75%) Configuration Management
6 11 (7.75%) ITIL V3
7 10 (7.04%) DevOps
8 8 (5.63%) Incident Management
9 7 (4.93%) Continuous Improvement
9 7 (4.93%) Process Improvement
9 7 (4.93%) Release Management
9 7 (4.93%) Scrum
10 6 (4.23%) Continuous Integration
10 6 (4.23%) Information Security
10 6 (4.23%) Problem-Solving
10 6 (4.23%) Service Delivery
10 6 (4.23%) Translating Business Requirements
10 6 (4.23%) Workflow
11 5 (3.52%) Proactive Monitoring
Programming Languages
1 30 (21.13%) JavaScript
2 10 (7.04%) PowerShell
2 10 (7.04%) Python
3 7 (4.93%) Perl
3 7 (4.93%) SQL
4 6 (4.23%) Java
5 4 (2.82%) Bash Shell
6 1 (0.70%) C
6 1 (0.70%) ES6
6 1 (0.70%) Java 8
6 1 (0.70%) TypeScript
Qualifications
1 21 (14.79%) ITIL Certification
2 8 (5.63%) SC Cleared
2 8 (5.63%) Security Cleared
3 3 (2.11%) CCA
3 3 (2.11%) CCEA
3 3 (2.11%) Citrix Certification
3 3 (2.11%) MCSE
3 3 (2.11%) Microsoft Certification
3 3 (2.11%) VCP5
3 3 (2.11%) VMware Certified Professional (VCP)
4 2 (1.41%) Degree
4 2 (1.41%) FFIEC
5 1 (0.70%) AWS Certification
5 1 (0.70%) BC Cleared
5 1 (0.70%) BPSS Clearance
5 1 (0.70%) CCDA
5 1 (0.70%) CCIE
5 1 (0.70%) CCNA
5 1 (0.70%) CCNP
5 1 (0.70%) DBS Check
Quality Assurance & Compliance
1 5 (3.52%) SLA
2 2 (1.41%) ISO/IEC 27001
2 2 (1.41%) QA
2 2 (1.41%) Sarbanes-Oxley
3 1 (0.70%) Data Quality
3 1 (0.70%) MiFID
System Software
1 22 (15.49%) Active Directory
2 4 (2.82%) Docker
3 3 (2.11%) VMware ESXi
3 3 (2.11%) XenApp
4 1 (0.70%) Oracle RAC
Systems Management
1 8 (5.63%) Nagios
2 7 (4.93%) Single Sign-On
2 7 (4.93%) ZABBIX
3 5 (3.52%) Ansible
3 5 (3.52%) Puppet
3 5 (3.52%) SCCM
3 5 (3.52%) Terraform
4 4 (2.82%) ITRS Geneos
4 4 (2.82%) Kibana
4 4 (2.82%) Kubernetes
4 4 (2.82%) logstash
5 3 (2.11%) Consul
5 3 (2.11%) Grafana
5 3 (2.11%) Graphite
6 2 (1.41%) Check_MK
6 2 (1.41%) FlexNet
6 2 (1.41%) Jamf Pro
6 2 (1.41%) Netcool
7 1 (0.70%) RANCID
7 1 (0.70%) SCOM
Vendors
1 17 (11.97%) Microsoft
2 6 (4.23%) Bloomberg
3 5 (3.52%) BMC
3 5 (3.52%) Remedy
3 5 (3.52%) Reuters
3 5 (3.52%) Splunk
4 4 (2.82%) Perforce
4 4 (2.82%) VMware
5 3 (2.11%) Citrix
5 3 (2.11%) Oracle
5 3 (2.11%) SaltStack
6 2 (1.41%) Apple
6 2 (1.41%) Atlassian
6 2 (1.41%) Cisco
6 2 (1.41%) CommVault
6 2 (1.41%) Google
7 1 (0.70%) Adobe
7 1 (0.70%) Amdocs
7 1 (0.70%) NetCracker
7 1 (0.70%) Symantec