Period
to 5 December 2019

The table below provides summary statistics for contract job vacancies advertised in Central London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 5 December 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
London > Central London
6 months to
5 Dec 2019
Same period 2018 Same period 2017
Rank 153 176 201
Rank change year-on-year +23 +25 +2
Contract jobs citing ServiceNow 98 122 79
As % of all contract IT jobs advertised in Central London 1.35% 1.31% 0.92%
As % of the Vendors category 3.29% 3.42% 2.39%
Number of daily rates quoted 71 88 60
Central London median daily rate £463 £550 £450
Median daily rate % change year-on-year -15.91% +22.22% +18.03%
10th Percentile £185 £185 £185
90th Percentile £638 £625 £539
London median daily rate £500 £525 £500
% change year-on-year -4.76% +5.00% +5.26%
Number of hourly rates quoted 7 5 0
Central London median hourly rate £21.50 £22.93 -
Median hourly rate % change year-on-year -6.24% - -
London median hourly rate £20.23 £22.93 £25.74
% change year-on-year -11.76% -10.91% -74.26%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in Central London.

All Vendors
Central London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,982 3,570 3,308
As % of all contract IT jobs advertised in Central London 41.02% 38.26% 38.42%
Number of daily rates quoted 2,274 2,613 2,460
Central London median daily rate £488 £488 £475
Median daily rate % change year-on-year - +2.63% +5.56%
10th Percentile £255 £228 £263
90th Percentile £650 £650 £675
London median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 55 81 72
Central London median hourly rate £20.83 £18.70 £18.70
Median hourly rate % change year-on-year +11.39% - -0.13%
10th Percentile £12.33 £13.00 £11.25
90th Percentile £46.25 £27.25 £31.45
London median hourly rate £21.00 £19.00 £20.00
% change year-on-year +10.53% -5.00% +11.11%

ServiceNow
Job Vacancy Trend in Central London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in Central London.

Job vacancy trend for ServiceNow in Central London

ServiceNow
Contractor Daily Rate Trend in Central London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in Central London.

Contractor daily rate trend for ServiceNow in Central London

ServiceNow
Contractor Daily Rate Histogram in Central London

The daily rate distribution of IT jobs citing ServiceNow in Central London over the 6 months to 5 December 2019.

Contractor daily rate histogram for ServiceNow in Central London

ServiceNow
Contractor Hourly Rate Trend in Central London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in Central London.

Contractor hourly rate trend for ServiceNow in Central London

ServiceNow
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the Central London region over the 6 months to 5 December 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +55 65 £463 +8.82% 10
Southwark +43 4 £275 -
Kensington and Chelsea - 3 £190 -
West End of London +5 2 - -
ServiceNow
London

For the 6 months to 5 December 2019, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Central London region with a requirement for ServiceNow.

1 57 (58.16%) ITIL
2 32 (32.65%) Service Management
3 31 (31.63%) ITSM
4 26 (26.53%) Agile Software Development
5 20 (20.41%) Finance
5 20 (20.41%) Windows
6 17 (17.35%) Microsoft
7 16 (16.33%) Active Directory
8 15 (15.31%) Web Services
8 15 (15.31%) Python
9 14 (14.29%) JavaScript
9 14 (14.29%) Office 365
9 14 (14.29%) DevOps
10 13 (13.27%) User Stories
10 13 (13.27%) Continuous Integration
10 13 (13.27%) Scrum
10 13 (13.27%) Perl
11 11 (11.22%) SQL
11 11 (11.22%) Kanban
11 11 (11.22%) Git (software)
11 11 (11.22%) AWS
12 10 (10.20%) Windows 10
12 10 (10.20%) PowerShell
12 10 (10.20%) REST
12 10 (10.20%) Linux
12 10 (10.20%) Configuration Management
12 10 (10.20%) Stakeholder Management
13 9 (9.18%) Workflow
13 9 (9.18%) Service Delivery
13 9 (9.18%) ITIL Certification

ServiceNow
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.10%) SharePoint
2 4 (4.08%) Skype for Business
3 3 (3.06%) MS Exchange
4 2 (2.04%) Confluence
4 2 (2.04%) Exchange Server 2007
5 1 (1.02%) CMS
5 1 (1.02%) IIS
Applications
1 8 (8.16%) Microsoft Office
2 5 (5.10%) Microsoft Excel
3 1 (1.02%) Microsoft PowerPoint
Business Applications
1 3 (3.06%) Remedy ITSM
1 3 (3.06%) SAP Oil and Gas
2 1 (1.02%) Q-Pulse
Cloud Services
1 14 (14.29%) Office 365
2 11 (11.22%) AWS
3 9 (9.18%) Azure
4 6 (6.12%) Datadog
4 6 (6.12%) Virtual Private Cloud
5 5 (5.10%) GitHub
6 3 (3.06%) Azure Active Directory
6 3 (3.06%) npm
7 2 (2.04%) Amazon EC2
7 2 (2.04%) Amazon ECS
7 2 (2.04%) Amazon S3
7 2 (2.04%) Amazon SQS
7 2 (2.04%) AWS CloudFormation
7 2 (2.04%) AWS CodeDeploy
7 2 (2.04%) AWS CodePipeline
7 2 (2.04%) AWS Fargate
7 2 (2.04%) AWS Lambda
7 2 (2.04%) Cloud Computing
7 2 (2.04%) OneDrive
7 2 (2.04%) Serverless
Communications & Networking
1 7 (7.14%) Skype
2 6 (6.12%) Internet
2 6 (6.12%) VPN
3 4 (4.08%) Intranet
4 3 (3.06%) Firewall
4 3 (3.06%) Network Security
5 2 (2.04%) DHCP
5 2 (2.04%) DNS
6 1 (1.02%) Cisco IOS
6 1 (1.02%) HTTP
6 1 (1.02%) LAN
6 1 (1.02%) NAS
6 1 (1.02%) SAN
6 1 (1.02%) Softphone
6 1 (1.02%) TCP/IP
6 1 (1.02%) VoIP
6 1 (1.02%) WAN
Database & Business Intelligence
1 2 (2.04%) Amazon DynamoDB
1 2 (2.04%) MySQL
1 2 (2.04%) NoSQL
1 2 (2.04%) PostgreSQL
1 2 (2.04%) Redis
1 2 (2.04%) Relational Database
2 1 (1.02%) Electronic Patient Records
2 1 (1.02%) SQL Server Reporting Services
Development Applications
1 11 (11.22%) Git (software)
2 9 (9.18%) JIRA
3 6 (6.12%) Jenkins
3 6 (6.12%) Sonatype Nexus
4 4 (4.08%) Selenium
5 3 (3.06%) Maven
5 3 (3.06%) MSBuild
5 3 (3.06%) Subversion
6 2 (2.04%) Cucumber
6 2 (2.04%) Gradle
General
1 20 (20.41%) Finance
2 2 (2.04%) Banking
2 2 (2.04%) Front Office
2 2 (2.04%) Law
2 2 (2.04%) Public Sector
2 2 (2.04%) Telecoms
3 1 (1.02%) Advertising
3 1 (1.02%) Financial Institution
3 1 (1.02%) Investment Banking
3 1 (1.02%) Legal
3 1 (1.02%) Publishing
3 1 (1.02%) Retail
Job Titles
1 17 (17.35%) Analyst
1 17 (17.35%) Architect
2 14 (14.29%) Developer
3 11 (11.22%) DevOps Engineer
4 10 (10.20%) Desktop Support
4 10 (10.20%) ServiceNow Developer
5 8 (8.16%) Desktop Engineer
5 8 (8.16%) Support Engineer
6 7 (7.14%) Desktop Support Engineer
7 6 (6.12%) Service Analyst
8 5 (5.10%) Consultant
8 5 (5.10%) Support Analyst
9 4 (4.08%) Service Desk Analyst
9 4 (4.08%) Service Manager
10 3 (3.06%) Exchange Engineer
10 3 (3.06%) Java Engineer
10 3 (3.06%) Mobile Developer
10 3 (3.06%) Security Engineer
10 3 (3.06%) Windows Engineer
10 3 (3.06%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 15 (15.31%) Web Services
2 10 (10.20%) REST
3 8 (8.16%) Node.js
4 6 (6.12%) JSON
4 6 (6.12%) SOAP
5 5 (5.10%) Ajax
5 5 (5.10%) RESTful
6 4 (4.08%) AngularJS
6 4 (4.08%) CSS
6 4 (4.08%) HTML
6 4 (4.08%) XML
7 3 (3.06%) .NET
7 3 (3.06%) Apache Cordova
7 3 (3.06%) Flutter
7 3 (3.06%) SAPUI5
8 2 (2.04%) LDAP
8 2 (2.04%) SAML
8 2 (2.04%) Twitter Bootstrap
9 1 (1.02%) iOS SDK
9 1 (1.02%) SAP PI
Miscellaneous
1 4 (4.08%) Analytical Skills
1 4 (4.08%) User Experience
2 3 (3.06%) CMDB
2 3 (3.06%) Data Centre
2 3 (3.06%) Mobile App
2 3 (3.06%) Self-Motivation
2 3 (3.06%) Video Conferencing
3 2 (2.04%) Enterprise Software
3 2 (2.04%) Foreign Exchange (FX)
3 2 (2.04%) Taxonomies
4 1 (1.02%) BYOD
4 1 (1.02%) Greenfield Project
4 1 (1.02%) Management Information System
4 1 (1.02%) Mobile Computing
4 1 (1.02%) Public Cloud
4 1 (1.02%) Replication
4 1 (1.02%) SCORM
4 1 (1.02%) Smartphone
4 1 (1.02%) Video\Live Streaming
4 1 (1.02%) Virtual Team
Operating Systems
1 20 (20.41%) Windows
2 10 (10.20%) Linux
2 10 (10.20%) Windows 10
3 8 (8.16%) Windows 7
4 6 (6.12%) Red Hat Enterprise Linux
5 5 (5.10%) Android
6 4 (4.08%) Unix
7 3 (3.06%) Windows Server
8 2 (2.04%) Apple iOS
9 1 (1.02%) Solaris
Processes & Methodologies
1 57 (58.16%) ITIL
2 32 (32.65%) Service Management
3 31 (31.63%) ITSM
4 26 (26.53%) Agile Software Development
5 14 (14.29%) DevOps
6 13 (13.27%) Continuous Integration
6 13 (13.27%) Scrum
6 13 (13.27%) User Stories
7 11 (11.22%) Kanban
8 10 (10.20%) Configuration Management
8 10 (10.20%) Stakeholder Management
9 9 (9.18%) Incident Management
9 9 (9.18%) Service Delivery
9 9 (9.18%) Workflow
10 8 (8.16%) Continuous Delivery
11 7 (7.14%) Cybersecurity
12 6 (6.12%) Infrastructure Automation
12 6 (6.12%) Open Source
12 6 (6.12%) Runbook
12 6 (6.12%) Service Design
Programming Languages
1 15 (15.31%) Python
2 14 (14.29%) JavaScript
3 13 (13.27%) Perl
4 11 (11.22%) SQL
5 10 (10.20%) PowerShell
6 9 (9.18%) Bash Shell
7 8 (8.16%) Java
8 7 (7.14%) Ruby
9 3 (3.06%) Dart
10 2 (2.04%) Apple Swift
10 2 (2.04%) Objective-C
11 1 (1.02%) C
Qualifications
1 9 (9.18%) ITIL Certification
2 6 (6.12%) RHCE
2 6 (6.12%) Security Cleared
3 3 (3.06%) Degree
3 3 (3.06%) ITIL Foundation Certificate
4 1 (1.02%) CISA
4 1 (1.02%) CISM
4 1 (1.02%) CISSP
4 1 (1.02%) CRISC
4 1 (1.02%) ISTQB
4 1 (1.02%) MCP
4 1 (1.02%) Microsoft Certification
Quality Assurance & Compliance
1 7 (7.14%) SLA
2 3 (3.06%) Data Quality
3 2 (2.04%) COBIT
3 2 (2.04%) QA
4 1 (1.02%) PMO
System Software
1 16 (16.33%) Active Directory
2 3 (3.06%) VMware Infrastructure
3 2 (2.04%) Docker
3 2 (2.04%) VMware Workstation
4 1 (1.02%) Microsoft App-V
4 1 (1.02%) Virtual Machines
4 1 (1.02%) VMware ESXi
Systems Management
1 6 (6.12%) Microsoft Intune
1 6 (6.12%) Nagios
1 6 (6.12%) Opscode Chef
1 6 (6.12%) Suricata
2 4 (4.08%) SCCM
3 3 (3.06%) ITRS Geneos
3 3 (3.06%) ZABBIX
4 2 (2.04%) AirWatch
4 2 (2.04%) Check_MK
4 2 (2.04%) Cisco CUCM
4 2 (2.04%) Kubernetes
4 2 (2.04%) Single Sign-On
5 1 (1.02%) HP ALM
5 1 (1.02%) HP Quality Center
5 1 (1.02%) Netcool
5 1 (1.02%) Norton AntiVirus
5 1 (1.02%) OMEGAMON
5 1 (1.02%) SCOM
5 1 (1.02%) Terraform
5 1 (1.02%) Tivoli
Vendors
1 17 (17.35%) Microsoft
2 9 (9.18%) Splunk
3 7 (7.14%) SAP
4 6 (6.12%) Cisco
4 6 (6.12%) Qualys
4 6 (6.12%) Red Hat
4 6 (6.12%) Remedy
4 6 (6.12%) VMware
5 3 (3.06%) Apple
5 3 (3.06%) Bloomberg
5 3 (3.06%) BMC
5 3 (3.06%) Palo Alto
5 3 (3.06%) Perforce
5 3 (3.06%) Reuters
5 3 (3.06%) Xamarin
6 2 (2.04%) CommVault
6 2 (2.04%) Oracle
6 2 (2.04%) Wallstreet Suite
6 2 (2.04%) Workday
7 1 (1.02%) Polycom