Period
to 29 February 2020

The table below provides summary statistics for contract job vacancies advertised in Central London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 29 February 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
London > Central London
6 months to
29 Feb 2020
Same period 2019 Same period 2018
Rank 161 158 199
Rank change year-on-year -3 +41 +2
Contract jobs citing ServiceNow 51 139 93
As % of all contract IT jobs advertised in Central London 0.88% 1.55% 1.03%
As % of the Vendors category 2.20% 4.01% 2.71%
Number of daily rates quoted 37 99 64
Central London median daily rate £400 £550 £475
Median daily rate % change year-on-year -27.27% +15.79% +18.75%
10th Percentile £250 £194 £182
90th Percentile £626 £638 £525
London median daily rate £480 £538 £500
% change year-on-year -10.70% +7.50% +5.26%
Number of hourly rates quoted 2 3 5
Central London median hourly rate £24.25 £26.50 £21.50
Median hourly rate % change year-on-year -8.49% +23.26% -
10th Percentile £21.68 £19.15 £21.25
90th Percentile £26.23 £27.25 £21.75
London median hourly rate £23.47 £25.00 £21.50
% change year-on-year -6.14% +16.28% -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in Central London.

All Vendors
Central London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 2,316 3,469 3,428
As % of all contract IT jobs advertised in Central London 39.86% 38.72% 37.99%
Number of daily rates quoted 1,696 2,502 2,573
Central London median daily rate £475 £500 £475
Median daily rate % change year-on-year -5.00% +5.26% +5.56%
10th Percentile £250 £230 £258
90th Percentile £650 £650 £663
London median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 44 65 82
Central London median hourly rate £20.00 £18.70 £20.25
Median hourly rate % change year-on-year +6.95% -7.65% +6.58%
10th Percentile £12.44 £12.86 £11.25
90th Percentile £33.76 £35.00 £37.50
London median hourly rate £23.00 £20.00 £21.50
% change year-on-year +15.00% -6.98% +2.38%

ServiceNow
Job Vacancy Trend in Central London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in Central London.

Job vacancy trend for ServiceNow in Central London

ServiceNow
Contractor Daily Rate Trend in Central London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in Central London.

Contractor daily rate trend for ServiceNow in Central London

ServiceNow
Contractor Daily Rate Histogram in Central London

The daily rate distribution of IT jobs citing ServiceNow in Central London over the 6 months to 29 February 2020.

Contractor daily rate histogram for ServiceNow in Central London

ServiceNow
Contractor Hourly Rate Trend in Central London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in Central London.

Contractor hourly rate trend for ServiceNow in Central London

ServiceNow
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the Central London region over the 6 months to 29 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +49 39 £413 -8.33% 15
Southwark +44 3 £275 -
ServiceNow
London

For the 6 months to 29 February 2020, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Central London region with a requirement for ServiceNow.

1 26 (50.98%) ITIL
2 15 (29.41%) ITSM
3 14 (27.45%) Microsoft
3 14 (27.45%) Service Management
4 12 (23.53%) Agile Software Development
5 11 (21.57%) Active Directory
5 11 (21.57%) Windows
6 10 (19.61%) Azure
6 10 (19.61%) Office 365
7 8 (15.69%) Web Services
8 7 (13.73%) SQL
8 7 (13.73%) Cisco
8 7 (13.73%) AWS
9 6 (11.76%) Microsoft Intune
9 6 (11.76%) PowerShell
9 6 (11.76%) Windows Server
9 6 (11.76%) Service Delivery
9 6 (11.76%) JavaScript
9 6 (11.76%) SharePoint
9 6 (11.76%) Incident Management
9 6 (11.76%) Finance
9 6 (11.76%) VMware
10 5 (9.80%) Migration
10 5 (9.80%) Stakeholder Management
10 5 (9.80%) Workflow
10 5 (9.80%) Degree
10 5 (9.80%) Microsoft Excel
10 5 (9.80%) SOAP
10 5 (9.80%) Skype
10 5 (9.80%) SCCM

ServiceNow
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (11.76%) SharePoint
2 4 (7.84%) MS Exchange
3 2 (3.92%) Confluence
3 2 (3.92%) Exchange Server 2007
4 1 (1.96%) IIS
4 1 (1.96%) Skype for Business
Applications
1 5 (9.80%) Microsoft Excel
2 3 (5.88%) Microsoft Office
3 1 (1.96%) Microsoft PowerPoint
Business Applications
1 3 (5.88%) SAP Oil and Gas
Cloud Services
1 10 (19.61%) Azure
1 10 (19.61%) Office 365
2 7 (13.73%) AWS
3 3 (5.88%) Azure Active Directory
4 2 (3.92%) Amazon EC2
4 2 (3.92%) Amazon ECS
4 2 (3.92%) Amazon S3
4 2 (3.92%) Amazon SQS
4 2 (3.92%) AWS CloudFormation
4 2 (3.92%) AWS CodeDeploy
4 2 (3.92%) AWS CodePipeline
4 2 (3.92%) AWS Fargate
4 2 (3.92%) AWS Lambda
4 2 (3.92%) Cloud Computing
4 2 (3.92%) CloudFront
4 2 (3.92%) GitHub
4 2 (3.92%) SaaS
4 2 (3.92%) Serverless
5 1 (1.96%) PaaS
5 1 (1.96%) Power Platform
Communications & Networking
1 5 (9.80%) Skype
2 3 (5.88%) Firewall
2 3 (5.88%) Intranet
2 3 (5.88%) Network Security
3 2 (3.92%) DHCP
3 2 (3.92%) DNS
4 1 (1.96%) Cisco IOS
4 1 (1.96%) IP Telephony
4 1 (1.96%) NAS
4 1 (1.96%) SAN
4 1 (1.96%) Softphone
Database & Business Intelligence
1 2 (3.92%) Amazon DynamoDB
1 2 (3.92%) MySQL
1 2 (3.92%) NoSQL
1 2 (3.92%) PostgreSQL
1 2 (3.92%) Redis
2 1 (1.96%) Power BI
2 1 (1.96%) Relational Database
2 1 (1.96%) SQL Server Reporting Services
Development Applications
1 3 (5.88%) JIRA
2 2 (3.92%) Cucumber
2 2 (3.92%) Git (software)
2 2 (3.92%) Gradle
2 2 (3.92%) Selenium
General
1 6 (11.76%) Finance
2 2 (3.92%) Telecoms
3 1 (1.96%) Advertising
3 1 (1.96%) Banking
3 1 (1.96%) Law
3 1 (1.96%) Marketing
3 1 (1.96%) Public Sector
3 1 (1.96%) Publishing
3 1 (1.96%) Retail
Job Titles
1 11 (21.57%) Analyst
1 11 (21.57%) Developer
2 6 (11.76%) ServiceNow Developer
3 5 (9.80%) Consultant
3 5 (9.80%) Support Analyst
4 4 (7.84%) Desktop Engineer
4 4 (7.84%) Network Engineer
5 3 (5.88%) Mobile Developer
5 3 (5.88%) Network Security Engineer
5 3 (5.88%) Security Engineer
5 3 (5.88%) ServiceNow Consultant
5 3 (5.88%) Support Engineer
6 2 (3.92%) Administrator
6 2 (3.92%) Android Developer
6 2 (3.92%) DevOps Engineer
6 2 (3.92%) Incident Manager
6 2 (3.92%) IT Analyst
6 2 (3.92%) Mobile Applications Developer
6 2 (3.92%) Service Management Analyst
6 2 (3.92%) Video On Demand Analyst
Libraries, Frameworks & Software Standards
1 8 (15.69%) Web Services
2 5 (9.80%) Node.js
2 5 (9.80%) REST
2 5 (9.80%) SOAP
3 4 (7.84%) Ajax
3 4 (7.84%) AngularJS
3 4 (7.84%) HTML
3 4 (7.84%) XML
4 3 (5.88%) Apache Cordova
4 3 (5.88%) CSS
4 3 (5.88%) Flutter
4 3 (5.88%) SAPUI5
5 2 (3.92%) LDAP
5 2 (3.92%) Twitter Bootstrap
6 1 (1.96%) iOS SDK
6 1 (1.96%) SAML
Miscellaneous
1 4 (7.84%) Analytical Skills
2 3 (5.88%) Management Information System
2 3 (5.88%) Mobile App
2 3 (5.88%) Video\Live Streaming
3 2 (3.92%) Digital Media
3 2 (3.92%) Taxonomies
3 2 (3.92%) Video on Demand
4 1 (1.96%) Blackberry
4 1 (1.96%) BYOD
4 1 (1.96%) CMDB
4 1 (1.96%) Data Centre
4 1 (1.96%) Enterprise Software
4 1 (1.96%) Greenfield Project
4 1 (1.96%) Learning Management System
4 1 (1.96%) NHS
4 1 (1.96%) Replication
4 1 (1.96%) SCORM
4 1 (1.96%) Smartphone
4 1 (1.96%) Video Conferencing
Operating Systems
1 11 (21.57%) Windows
2 6 (11.76%) Windows Server
3 4 (7.84%) Android
4 3 (5.88%) Unix
4 3 (5.88%) Windows 7
5 2 (3.92%) Linux
5 2 (3.92%) Windows 10
6 1 (1.96%) Apple iOS
6 1 (1.96%) Solaris
Processes & Methodologies
1 26 (50.98%) ITIL
2 15 (29.41%) ITSM
3 14 (27.45%) Service Management
4 12 (23.53%) Agile Software Development
5 6 (11.76%) Incident Management
5 6 (11.76%) Service Delivery
6 5 (9.80%) Kanban
6 5 (9.80%) Migration
6 5 (9.80%) Stakeholder Management
6 5 (9.80%) Workflow
7 4 (7.84%) Change Management
7 4 (7.84%) DevOps
7 4 (7.84%) Release Management
7 4 (7.84%) Stakeholder Identification
8 3 (5.88%) Android Development
8 3 (5.88%) Computer Science
8 3 (5.88%) Cybersecurity
8 3 (5.88%) Network Monitoring
8 3 (5.88%) Scrum
8 3 (5.88%) Translating Business Requirements
Programming Languages
1 7 (13.73%) SQL
2 6 (11.76%) JavaScript
2 6 (11.76%) PowerShell
3 3 (5.88%) Dart
3 3 (5.88%) Java
4 2 (3.92%) Apple Swift
4 2 (3.92%) Bash Shell
4 2 (3.92%) Objective-C
4 2 (3.92%) Python
5 1 (1.96%) Perl
Qualifications
1 5 (9.80%) Degree
2 3 (5.88%) ITIL Certification
2 3 (5.88%) ITIL Foundation Certificate
3 2 (3.92%) SC Cleared
3 2 (3.92%) Security Cleared
4 1 (1.96%) ISTQB
4 1 (1.96%) MCP
4 1 (1.96%) Microsoft Certification
Quality Assurance & Compliance
1 3 (5.88%) SLA
2 2 (3.92%) COBIT
3 1 (1.96%) Data Quality
3 1 (1.96%) PMO
System Software
1 11 (21.57%) Active Directory
2 3 (5.88%) VMware Infrastructure
3 2 (3.92%) Docker
3 2 (3.92%) Virtual Machines
3 2 (3.92%) VMware Workstation
4 1 (1.96%) Microsoft App-V
4 1 (1.96%) Virtual Desktop
4 1 (1.96%) VMware ESXi
Systems Management
1 6 (11.76%) Microsoft Intune
2 5 (9.80%) SCCM
3 2 (3.92%) Cisco CUCM
3 2 (3.92%) Kubernetes
4 1 (1.96%) AirWatch
4 1 (1.96%) HP ALM
4 1 (1.96%) HP Quality Center
4 1 (1.96%) Jamf Pro
4 1 (1.96%) Single Sign-On
4 1 (1.96%) Terraform
4 1 (1.96%) ZABBIX
Vendors
1 14 (27.45%) Microsoft
2 7 (13.73%) Cisco
3 6 (11.76%) VMware
4 4 (7.84%) SAP
5 3 (5.88%) Apple
5 3 (5.88%) Palo Alto
5 3 (5.88%) Xamarin
6 2 (3.92%) HP
6 2 (3.92%) Remedy
7 1 (1.96%) CheckPoint
7 1 (1.96%) Citrix
7 1 (1.96%) Dell
7 1 (1.96%) Dell Compellent
7 1 (1.96%) EMC
7 1 (1.96%) MobileIron
7 1 (1.96%) Polycom
7 1 (1.96%) Tableau
7 1 (1.96%) Workday