Period
to 17 July 2019

The following table provides summary statistics for contract job vacancies advertised in Edinburgh with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 17 July 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Scotland > Edinburgh
6 months to
17 Jul 2019
Same period 2018 Same period 2017
Rank 103 121 99
Rank change year-on-year +18 -22 +17
Contract jobs citing ITSM 16 18 19
As % of all contract IT jobs advertised in Edinburgh 0.68% 0.60% 0.85%
As % of the Processes & Methodologies category 0.79% 0.68% 1.00%
Number of daily rates quoted 9 6 15
Edinburgh median daily rate £425 £123 £355
Median daily rate % change year-on-year +246.94% -65.49% -21.11%
10th Percentile £117 £100 £189
90th Percentile £550 £394 £465
Scotland median daily rate £425 £215 £350
% change year-on-year +97.67% -38.57% -17.65%
Number of hourly rates quoted 0 1 0
Edinburgh median hourly rate - £10.57 -
Scotland median hourly rate £22.37 £10.57 £31.85
% change year-on-year +111.64% -66.81% +132.06%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Contract vacancies with a requirement for process or methodology skills 2,035 2,647 1,898
As % of all contract IT jobs advertised in Edinburgh 86.23% 87.71% 84.81%
Number of daily rates quoted 1,061 1,534 1,165
Edinburgh median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% -
10th Percentile £275 £290 £258
90th Percentile £594 £574 £550
Scotland median daily rate £425 £400 £380
% change year-on-year +6.25% +5.26% +1.33%
Number of hourly rates quoted 27 23 20
Edinburgh median hourly rate £17.50 £18.50 £16.93
Median hourly rate % change year-on-year -5.41% +9.27% +7.05%
10th Percentile £11.15 £10.75 £12.37
90th Percentile £42.20 £46.10 £43.77
Scotland median hourly rate £22.50 £17.50 £27.50
% change year-on-year +28.57% -36.36% -23.61%

ITSM
Job Vacancy Trend in Edinburgh

Job postings citing ITSM as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for ITSM in Edinburgh

ITSM
Contractor Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Edinburgh.

Contractor daily rate trend for ITSM in Edinburgh

ITSM
Contractor Daily Rate Histogram in Edinburgh

The daily rate distribution of IT jobs citing ITSM in Edinburgh over the 6 months to 17 July 2019.

Contractor daily rate histogram for ITSM in Edinburgh

ITSM
Contractor Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Edinburgh.

Contractor hourly rate trend for ITSM in Edinburgh

For the 6 months to 17 July 2019, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Edinburgh region with a requirement for ITSM.

1 13 (81.25%) ITIL
2 6 (37.50%) Windows
2 6 (37.50%) Finance
3 5 (31.25%) Service Management
3 5 (31.25%) ITIL Certification
3 5 (31.25%) Microsoft
3 5 (31.25%) Service Design
4 4 (25.00%) ServiceNow
4 4 (25.00%) Active Directory
4 4 (25.00%) Microsoft Office
4 4 (25.00%) Incident Management
5 3 (18.75%) Asset Management
5 3 (18.75%) Agile Software Development
5 3 (18.75%) Programme Management
5 3 (18.75%) Windows 8
5 3 (18.75%) SCCM
5 3 (18.75%) Windows 7
6 2 (12.50%) API Integration
6 2 (12.50%) Windows 10
6 2 (12.50%) Self-Awareness
6 2 (12.50%) Microsoft Azure
6 2 (12.50%) Amazon AWS
6 2 (12.50%) SaaS
6 2 (12.50%) PaaS
6 2 (12.50%) Confluence
6 2 (12.50%) Atlassian
6 2 (12.50%) jQuery
6 2 (12.50%) Performance Management
6 2 (12.50%) Kanban
6 2 (12.50%) Android

ITSM
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) Confluence
Applications
1 4 (25.00%) Microsoft Office
2 1 (6.25%) Microsoft Excel
2 1 (6.25%) Microsoft PowerPoint
2 1 (6.25%) Microsoft Project
Business Applications
1 1 (6.25%) assyst
Cloud Services
1 2 (12.50%) Amazon AWS
1 2 (12.50%) Microsoft Azure
1 2 (12.50%) PaaS
1 2 (12.50%) SaaS
2 1 (6.25%) Office 365
Development Applications
1 2 (12.50%) JIRA
General
1 6 (37.50%) Finance
2 1 (6.25%) Marketing
Job Titles
1 6 (37.50%) Analyst
2 5 (31.25%) Service Analyst
3 3 (18.75%) IT Analyst
3 3 (18.75%) Service Desk Analyst
3 3 (18.75%) Service Manager
4 2 (12.50%) Consultant
4 2 (12.50%) IT Support
4 2 (12.50%) Product Manager
4 2 (12.50%) Service Design Analyst
5 1 (6.25%) 2nd Line Support
5 1 (6.25%) Delivery Manager
5 1 (6.25%) Deployment Engineer
5 1 (6.25%) IT Manager
5 1 (6.25%) IT Support Analyst
5 1 (6.25%) Management Consultant
5 1 (6.25%) Service Desk Manager
5 1 (6.25%) Support Analyst
5 1 (6.25%) Technical Manager
5 1 (6.25%) Technical Product Manager
5 1 (6.25%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 2 (12.50%) jQuery
2 1 (6.25%) REST
2 1 (6.25%) SOAP
2 1 (6.25%) Web Services
Miscellaneous
1 2 (12.50%) Blackberry
1 2 (12.50%) CMDB
2 1 (6.25%) Data Centre
2 1 (6.25%) PMI
2 1 (6.25%) User Experience
Operating Systems
1 6 (37.50%) Windows
2 3 (18.75%) Windows 7
2 3 (18.75%) Windows 8
3 2 (12.50%) Android
3 2 (12.50%) Apple iOS
3 2 (12.50%) Windows 10
4 1 (6.25%) Linux
4 1 (6.25%) Unix
4 1 (6.25%) Windows Server
4 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 13 (81.25%) ITIL
2 5 (31.25%) Service Design
2 5 (31.25%) Service Management
3 4 (25.00%) Incident Management
4 3 (18.75%) Agile Software Development
4 3 (18.75%) Asset Management
4 3 (18.75%) Programme Management
5 2 (12.50%) API Integration
5 2 (12.50%) Coaching
5 2 (12.50%) Kanban
5 2 (12.50%) Knowledge Management
5 2 (12.50%) Performance Management
5 2 (12.50%) Scrum
5 2 (12.50%) Self-Awareness
6 1 (6.25%) Enterprise Architecture
6 1 (6.25%) Migration
6 1 (6.25%) Operations Management
6 1 (6.25%) Project Planning
6 1 (6.25%) Quality Management
6 1 (6.25%) Stakeholder Management
Programming Languages
1 2 (12.50%) JavaScript
1 2 (12.50%) Python
2 1 (6.25%) PowerShell
Qualifications
1 5 (31.25%) ITIL Certification
2 1 (6.25%) MCP
2 1 (6.25%) PMI Certification
Quality Assurance & Compliance
1 2 (12.50%) SLA
2 1 (6.25%) PMO
System Software
1 4 (25.00%) Active Directory
2 2 (12.50%) BitLocker
3 1 (6.25%) Tivoli Workload Scheduler
3 1 (6.25%) VMware Infrastructure
Systems Management
1 3 (18.75%) SCCM
2 1 (6.25%) BMC PATROL
2 1 (6.25%) Icinga
2 1 (6.25%) SCOM
2 1 (6.25%) Tivoli
Vendors
1 5 (31.25%) Microsoft
2 4 (25.00%) ServiceNow
3 2 (12.50%) Atlassian
3 2 (12.50%) Mitel
4 1 (6.25%) AppDynamics
4 1 (6.25%) BMC
4 1 (6.25%) IBM
4 1 (6.25%) Snow
4 1 (6.25%) VMware