Period
to 18 December 2018

The following table provides summary statistics for contract job vacancies advertised in Edinburgh with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 18 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Scotland > Edinburgh
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 117 103 94
Rank change year-on-year -14 -9 +26
Contract jobs citing ITSM 23 38 20
As % of all contract IT jobs advertised in Edinburgh 0.81% 1.28% 1.03%
As % of the Processes & Methodologies category 0.92% 1.49% 1.20%
Number of daily rates quoted 13 20 12
Edinburgh median daily rate £230 £355 £425
Median daily rate % change year-on-year -35.35% -16.47% +41.67%
10th Percentile £114 £157 £313
90th Percentile £388 £489 £498
Scotland median daily rate £245 £355 £393
% change year-on-year -31.06% -9.55% +124.29%
Number of hourly rates quoted 3 0 0
Edinburgh median hourly rate £25.00 - -
Scotland median hourly rate £25.00 £24.00 -
% change year-on-year +4.17% - -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Contract vacancies with a requirement for process or methodology skills 2,497 2,556 1,664
As % of all contract IT jobs advertised in Edinburgh 88.17% 86.38% 85.38%
Number of daily rates quoted 1,249 1,483 980
Edinburgh median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +2.56%
10th Percentile £275 £263 £263
90th Percentile £575 £563 £525
Scotland median daily rate £400 £390 £368
% change year-on-year +2.56% +6.12% -2.00%
Number of hourly rates quoted 33 20 31
Edinburgh median hourly rate £17.50 £21.00 £25.00
Median hourly rate % change year-on-year -16.67% -16.00% +51.52%
10th Percentile £11.03 £11.24 £14.25
90th Percentile £44.45 £35.00 £52.00
Scotland median hourly rate £25.00 £23.25 £21.00
% change year-on-year +7.53% +10.71% +7.64%

ITSM
Job Vacancy Trend in Edinburgh

Job postings citing ITSM as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for ITSM in Edinburgh

ITSM
Contractor Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Edinburgh.

Contractor daily rate trend for ITSM in Edinburgh

ITSM
Contractor Daily Rate Histogram in Edinburgh

The daily rate distribution of IT jobs citing ITSM in Edinburgh over the 6 months to 18 December 2018.

Contractor daily rate histogram for ITSM in Edinburgh

ITSM
Contractor Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Edinburgh.

Contractor hourly rate trend for ITSM in Edinburgh

For the 6 months to 18 December 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Edinburgh region with a requirement for ITSM.

1 16 (69.57%) ITIL
2 14 (60.87%) Service Management
3 8 (34.78%) Microsoft
3 8 (34.78%) ServiceNow
4 7 (30.43%) Windows
4 7 (30.43%) Microsoft Office
5 6 (26.09%) Active Directory
5 6 (26.09%) Finance
6 4 (17.39%) BitLocker
6 4 (17.39%) Windows 7
7 3 (13.04%) CMDB
7 3 (13.04%) Android
7 3 (13.04%) Apple iOS
7 3 (13.04%) Windows 8
7 3 (13.04%) Blackberry
7 3 (13.04%) Incident Management
7 3 (13.04%) Release Management
7 3 (13.04%) Agile Software Development
8 2 (8.70%) Mitel
8 2 (8.70%) Security Management
8 2 (8.70%) Service Delivery
8 2 (8.70%) Change Management
8 2 (8.70%) QA
8 2 (8.70%) Microsoft PowerPoint
8 2 (8.70%) VPN
8 2 (8.70%) SLA
8 2 (8.70%) Microsoft Certification
8 2 (8.70%) SOAP
8 2 (8.70%) XML
8 2 (8.70%) HTML

ITSM
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) CMS
Applications
1 7 (30.43%) Microsoft Office
2 2 (8.70%) Microsoft Excel
2 2 (8.70%) Microsoft PowerPoint
Business Applications
1 1 (4.35%) assyst
Cloud Services
1 1 (4.35%) Office 365
Communications & Networking
1 2 (8.70%) VPN
2 1 (4.35%) LAN
2 1 (4.35%) WAN
Database & Business Intelligence
1 1 (4.35%) MySQL
General
1 6 (26.09%) Finance
Job Titles
1 9 (39.13%) Administrator
2 7 (30.43%) Analyst
3 5 (21.74%) Service Analyst
3 5 (21.74%) Service Desk Analyst
4 3 (13.04%) IT Analyst
4 3 (13.04%) IT Support
5 2 (8.70%) Developer
5 2 (8.70%) IT Administrator
5 2 (8.70%) Service Manager
5 2 (8.70%) ServiceNow Developer
5 2 (8.70%) Systems Administrator
6 1 (4.35%) Access Control Administrator
6 1 (4.35%) Analyst Developer
6 1 (4.35%) Change Manager
6 1 (4.35%) Desktop Engineer
6 1 (4.35%) Desktop Support
6 1 (4.35%) Desktop Support Engineer
6 1 (4.35%) IT Support Analyst
6 1 (4.35%) Software Analyst
6 1 (4.35%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (8.70%) HTML
1 2 (8.70%) REST
1 2 (8.70%) SOAP
1 2 (8.70%) XML
2 1 (4.35%) Ajax
2 1 (4.35%) AngularJS
2 1 (4.35%) CSS
2 1 (4.35%) HTML5
2 1 (4.35%) jQuery
2 1 (4.35%) JSON
2 1 (4.35%) Node.js
2 1 (4.35%) Spring
2 1 (4.35%) Twitter Bootstrap
2 1 (4.35%) XHTML
Miscellaneous
1 3 (13.04%) Blackberry
1 3 (13.04%) CMDB
2 1 (4.35%) iPad
2 1 (4.35%) iPhone
2 1 (4.35%) Smartphone
2 1 (4.35%) Video Conferencing
Operating Systems
1 7 (30.43%) Windows
2 4 (17.39%) Windows 7
3 3 (13.04%) Android
3 3 (13.04%) Apple iOS
3 3 (13.04%) Windows 8
4 2 (8.70%) Windows 10
5 1 (4.35%) Linux
5 1 (4.35%) Mac OS X
Processes & Methodologies
1 16 (69.57%) ITIL
2 14 (60.87%) Service Management
3 3 (13.04%) Agile Software Development
3 3 (13.04%) Incident Management
3 3 (13.04%) Release Management
4 2 (8.70%) Analytics
4 2 (8.70%) Change Management
4 2 (8.70%) Identity Access Management
4 2 (8.70%) ITIL V3
4 2 (8.70%) Line Management
4 2 (8.70%) People Management
4 2 (8.70%) Security Management
4 2 (8.70%) Server Management
4 2 (8.70%) Service Delivery
5 1 (4.35%) Benchmarking
5 1 (4.35%) Disaster Recovery
5 1 (4.35%) PRINCE2
5 1 (4.35%) Project Management
5 1 (4.35%) Six Sigma
5 1 (4.35%) Technical Leadership
Programming Languages
1 2 (8.70%) JavaScript
2 1 (4.35%) Java
2 1 (4.35%) PowerShell
Qualifications
1 2 (8.70%) MCP
1 2 (8.70%) MCSE
1 2 (8.70%) Microsoft Certification
1 2 (8.70%) Security Cleared
2 1 (4.35%) BPSS Clearance
2 1 (4.35%) ITIL Certification
2 1 (4.35%) MOS
Quality Assurance & Compliance
1 2 (8.70%) Disclosure Scotland
1 2 (8.70%) QA
1 2 (8.70%) SLA
System Software
1 6 (26.09%) Active Directory
2 4 (17.39%) BitLocker
Systems Management
1 1 (4.35%) SCCM
Vendors
1 8 (34.78%) Microsoft
1 8 (34.78%) ServiceNow
2 2 (8.70%) Mitel
3 1 (4.35%) Adobe
3 1 (4.35%) Apple
3 1 (4.35%) HP
3 1 (4.35%) IBM
3 1 (4.35%) Oracle