Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in Edinburgh with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Scotland > Edinburgh
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 90 74 51
Rank change year-on-year -16 -23 +34
Contract jobs citing Service Management 44 53 96
As % of all contract IT jobs advertised in Edinburgh 1.50% 2.51% 3.02%
As % of the Processes & Methodologies category 1.78% 2.99% 3.63%
Number of daily rates quoted 22 14 31
Edinburgh median daily rate £381 £450 £350
Median daily rate % change year-on-year -15.28% +28.57% -10.26%
10th Percentile £315 £271 £175
90th Percentile £499 £500 £488
Scotland median daily rate £353 £325 £300
% change year-on-year +8.46% +8.33% -14.29%
Number of hourly rates quoted 0 1 0
Edinburgh median hourly rate - £19.50 -
Scotland median hourly rate £37.50 £27.50 -
% change year-on-year +36.36% - -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Contract vacancies with a requirement for process or methodology skills 2476 1775 2647
As % of all contract IT jobs advertised in Edinburgh 84.25% 84.00% 83.16%
Number of daily rates quoted 1444 1016 1367
Edinburgh median daily rate £400 £388 £388
Median daily rate % change year-on-year +3.23% - -3.13%
10th Percentile £261 £260 £263
90th Percentile £550 £525 £525
Scotland median daily rate £388 £360 £375
% change year-on-year +7.64% -4.00% -
Number of hourly rates quoted 18 26 20
Edinburgh median hourly rate £21.00 £19.75 £17.76
Median hourly rate % change year-on-year +6.33% +11.20% +5.18%
10th Percentile £11.22 £11.25 £11.87
90th Percentile £37.52 £46.69 £40.38
Scotland median hourly rate £25.00 £21.00 £25.00
% change year-on-year +19.05% -16.00% +11.11%

Service Management
Job Vacancy Trend in Edinburgh

Job postings citing Service Management as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Management in Edinburgh

Service Management
Contractor Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Edinburgh.

Contractor daily rate trend for Service Management in Edinburgh

Service Management
Contractor Daily Rate Histogram in Edinburgh

The daily rate distribution of IT jobs citing Service Management in Edinburgh over the 6 months to 21 November 2017.

Contractor daily rate histogram for Service Management in Edinburgh

Service Management
Contractor Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Edinburgh.

Contractor hourly rate trend for Service Management in Edinburgh

For the 6 months to 21 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Edinburgh region with a requirement for Service Management.

1 26 (59.09%) ITIL
2 21 (47.73%) ITSM
3 15 (34.09%) Service Delivery
4 14 (31.82%) Banking
5 13 (29.55%) Stakeholder Management
5 13 (29.55%) Finance
6 12 (27.27%) Project Management
7 9 (20.45%) Process Management
7 9 (20.45%) Continuous Improvement
8 8 (18.18%) Planning and Forecasting
8 8 (18.18%) Programme Management
8 8 (18.18%) Release Management
9 7 (15.91%) Quality Management
9 7 (15.91%) PRINCE2
9 7 (15.91%) Microsoft
9 7 (15.91%) Active Directory
10 6 (13.64%) Analytical Skills
10 6 (13.64%) Windows
10 6 (13.64%) Supplier Management
11 5 (11.36%) VMware
11 5 (11.36%) VMware Infrastructure
11 5 (11.36%) Incident Management
11 5 (11.36%) QA
11 5 (11.36%) PRINCE
12 4 (9.09%) VMware ESXi
12 4 (9.09%) Time Sharing Option
12 4 (9.09%) IBM
12 4 (9.09%) ITIL Certification
12 4 (9.09%) FTP
12 4 (9.09%) Citrix

Service Management
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.55%) MS Exchange
2 1 (2.27%) Blackberry Enterprise Server
2 1 (2.27%) IIS
2 1 (2.27%) SharePoint
Cloud Services
1 3 (6.82%) Office 365
Communications & Networking
1 4 (9.09%) FTP
2 3 (6.82%) NetScaler
3 1 (2.27%) DHCP
3 1 (2.27%) DNS
3 1 (2.27%) LDAP
3 1 (2.27%) Skype
3 1 (2.27%) WebEx
Database & Business Intelligence
1 3 (6.82%) SQL Server
2 1 (2.27%) MongoDB
General
1 14 (31.82%) Banking
2 13 (29.55%) Finance
3 4 (9.09%) Law
4 3 (6.82%) Retail Banking
Job Titles
1 11 (25.00%) Project Manager
2 10 (22.73%) IT Manager
3 7 (15.91%) Operations Manager
3 7 (15.91%) Operations Project Manager
3 7 (15.91%) Service Manager
4 5 (11.36%) IT Services Manager
4 5 (11.36%) Service Transition Manager
4 5 (11.36%) Transition Manager
5 4 (9.09%) Developer
5 4 (9.09%) Technical Developer
6 3 (6.82%) 3rd Line Support
6 3 (6.82%) Analyst
6 3 (6.82%) IT Security Manager
6 3 (6.82%) Security Manager
7 2 (4.55%) 3rd Line Support Engineer
7 2 (4.55%) Citrix Engineer
7 2 (4.55%) Citrix Support
7 2 (4.55%) Citrix Support Engineer
7 2 (4.55%) IT Project Manager
7 2 (4.55%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (9.09%) ISPF
2 1 (2.27%) HTML
2 1 (2.27%) Web Services
2 1 (2.27%) XML
Miscellaneous
1 6 (13.64%) Analytical Skills
2 4 (9.09%) Mainframe
2 4 (9.09%) PKI
3 3 (6.82%) Clustering
4 2 (4.55%) Client/Server
4 2 (4.55%) Management Information System
5 1 (2.27%) Blackberry
5 1 (2.27%) CMDB
5 1 (2.27%) Computer Science
5 1 (2.27%) Data Centre
5 1 (2.27%) FMCG
5 1 (2.27%) Smartphone
5 1 (2.27%) Video Conferencing
Operating Systems
1 6 (13.64%) Windows
2 4 (9.09%) Windows Server 2008
3 2 (4.55%) Windows 10
3 2 (4.55%) Windows 7
4 1 (2.27%) Linux
4 1 (2.27%) Red Hat Enterprise Linux
4 1 (2.27%) Ubuntu
4 1 (2.27%) Unix
4 1 (2.27%) Windows Server
4 1 (2.27%) Windows Server 2003
4 1 (2.27%) Windows Server 2012
Processes & Methodologies
1 26 (59.09%) ITIL
2 21 (47.73%) ITSM
3 15 (34.09%) Service Delivery
4 13 (29.55%) Stakeholder Management
5 12 (27.27%) Project Management
6 9 (20.45%) Continuous Improvement
6 9 (20.45%) Process Management
7 8 (18.18%) Planning and Forecasting
7 8 (18.18%) Programme Management
7 8 (18.18%) Release Management
8 7 (15.91%) PRINCE2
8 7 (15.91%) Quality Management
9 6 (13.64%) Supplier Management
10 5 (11.36%) Incident Management
10 5 (11.36%) PRINCE
11 4 (9.09%) Cryptography
12 3 (6.82%) Agile Software Development
12 3 (6.82%) Application Packaging
12 3 (6.82%) Migration
13 2 (4.55%) Information Security
Programming Languages
1 4 (9.09%) JCL
1 4 (9.09%) PowerShell
2 3 (6.82%) VBScript
3 1 (2.27%) JavaScript
3 1 (2.27%) SQL
Qualifications
1 4 (9.09%) ITIL Certification
2 3 (6.82%) CISM
2 3 (6.82%) CISSP
3 1 (2.27%) BPSS Clearance
3 1 (2.27%) Degree
3 1 (2.27%) ITIL Foundation Certificate
3 1 (2.27%) Microsoft Certification
3 1 (2.27%) PRINCE2 Certification
3 1 (2.27%) SC Cleared
3 1 (2.27%) Security Cleared
Quality Assurance & Compliance
1 5 (11.36%) QA
2 4 (9.09%) COBIT
3 3 (6.82%) ISO/IEC 27001
4 1 (2.27%) Disclosure Scotland
System Software
1 7 (15.91%) Active Directory
2 5 (11.36%) VMware Infrastructure
3 4 (9.09%) Time Sharing Option
3 4 (9.09%) VMware ESXi
4 3 (6.82%) XenApp
4 3 (6.82%) XenDesktop
5 2 (4.55%) BitLocker
6 1 (2.27%) Hyper-V
6 1 (2.27%) Microsoft App-V
6 1 (2.27%) Microsoft Virtual Server
6 1 (2.27%) Virtual Servers
Systems Management
1 4 (9.09%) WSUS
2 3 (6.82%) Microsoft Clustering
2 3 (6.82%) SCOM
3 2 (4.55%) Microsoft Intune
4 1 (2.27%) EMC NetWorker
4 1 (2.27%) SCCM
Vendors
1 7 (15.91%) Microsoft
2 5 (11.36%) VMware
3 4 (9.09%) Citrix
3 4 (9.09%) IBM
4 3 (6.82%) AppSense
5 2 (4.55%) Apple
5 2 (4.55%) ServiceNow
5 2 (4.55%) Sophos
6 1 (2.27%) CommVault
6 1 (2.27%) EMC
6 1 (2.27%) NetApp
6 1 (2.27%) Oracle
6 1 (2.27%) Red Hat
6 1 (2.27%) Remedy
6 1 (2.27%) SolarWinds