The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
UK / Scotland
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 96 131 122
Rank change year-on-year +35 -9  
Contract jobs citing ITSM 21 20 17
As % of all contract IT jobs advertised in Scotland 0.96% 0.69% 0.56%
As % of the Processes & Methodologies category 1.17% 0.81% 0.69%
Number of daily rates quoted 7 12 8
Median daily rate £330 £425 £255
Median daily rate % change year-on-year -22.35% +66.66%  
90% offered a daily rate of more than £108 £380 £145
10% offered a daily rate of more than £363 £495 £391
UK excluding London median daily rate £400 £365 £387
% change year-on-year +9.58% -5.68%  
Number of hourly rates quoted 10 0 1
Median hourly rate £31.93 - £20.00
UK excluding London median hourly rate £17.50 £17.38 £12.50
% change year-on-year +0.71% +39.00%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Scotland
Contract job vacancies with a requirement for process and methodology skills 1800 2473 2451
As % of all contract IT job vacancies advertised in Scotland 82.42% 85.42% 81.29%
Number of daily rates quoted 1018 1405 1258
Median daily rate £400 £375 £360
Median daily rate % change year-on-year +6.66% +4.16%  
90% offered a daily rate of more than £290 £247 £262
10% offered a daily rate of more than £550 £500 £475
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 44 56 66
Median hourly rate £33.50 £37.50 £30.50
Median hourly rate % change year-on-year -10.66% +22.95%  
90% offered a hourly rate of more than £13.75 £13.72 £13.18
10% offered a hourly rate of more than £50.00 £43.00 £40.00
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

ITSM
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Scotland

ITSM
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Scotland.

Contractor daily rate trend for ITSM in Scotland

ITSM
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing ITSM in Scotland over the 3 months to 26 June 2017.

Contractor daily rate histogram for ITSM in Scotland

ITSM
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Scotland.

Contractor hourly rate trend for ITSM in Scotland

ITSM
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing ITSM in Scotland over the 3 months to 26 June 2017.

Contractor hourly rate histogram for ITSM in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Aberdeen - 12 £375 -
Edinburgh +12 8 £330 -26.66% 4
Glasgow +7 1 £216 -
ITSM
UK

For the 6 months to 26 June 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for ITSM.

1 37 (92.50%) ITIL
1 37 (92.50%) Service Management
2 19 (47.50%) Firewall
2 19 (47.50%) Wireless
2 19 (47.50%) CCSA
2 19 (47.50%) CCSE
2 19 (47.50%) LAN
2 19 (47.50%) WAN
2 19 (47.50%) CCIE
2 19 (47.50%) CCNP
2 19 (47.50%) CCIP
2 19 (47.50%) CCDP
2 19 (47.50%) Cisco
2 19 (47.50%) HP
2 19 (47.50%) Cisco Certification
2 19 (47.50%) Juniper
2 19 (47.50%) CheckPoint
2 19 (47.50%) JNCIA
2 19 (47.50%) JNCIE
2 19 (47.50%) Fortinet
2 19 (47.50%) Riverbed
2 19 (47.50%) F5
2 19 (47.50%) FortiGate
3 17 (42.50%) HP ASE
3 17 (42.50%) HP MASE
4 16 (40.00%) Aruba
4 16 (40.00%) BIG-IP
5 13 (32.50%) Degree
5 13 (32.50%) Network Design
6 12 (30.00%) Telecoms

ITSM
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.00%) Blackberry Enterprise Server
Applications
1 3 (7.50%) Microsoft Office
2 1 (2.50%) Microsoft Excel
Business Applications
1 2 (5.00%) Remedy ITSM
Communications & Networking
1 19 (47.50%) Firewall
1 19 (47.50%) LAN
1 19 (47.50%) WAN
1 19 (47.50%) Wireless
2 16 (40.00%) BIG-IP
3 1 (2.50%) Remote Desktop
General
1 12 (30.00%) Telecoms
2 6 (15.00%) Finance
3 2 (5.00%) Banking
4 1 (2.50%) Retail
4 1 (2.50%) Retail Banking
Job Titles
1 19 (47.50%) Network Engineer
2 5 (12.50%) Operations Manager
3 4 (10.00%) Consultant
3 4 (10.00%) IT Manager
3 4 (10.00%) Project Manager
4 3 (7.50%) Analyst
4 3 (7.50%) Microsoft Consultant
4 3 (7.50%) Operations Project Manager
4 3 (7.50%) SC Cleared Network Engineer
4 3 (7.50%) Service Manager
5 2 (5.00%) Administrator
5 2 (5.00%) IT Operations Manager
5 2 (5.00%) IT Project Manager
5 2 (5.00%) LAN Engineer
5 2 (5.00%) LAN/WAN Engineer
5 2 (5.00%) Service Analyst
5 2 (5.00%) Service Desk Analyst
5 2 (5.00%) Service Operations Manager
5 2 (5.00%) Technical Administrator
5 2 (5.00%) WAN Engineer
Miscellaneous
1 12 (30.00%) Computer Science
2 3 (7.50%) Private Cloud
3 2 (5.00%) Blackberry
3 2 (5.00%) CMDB
4 1 (2.50%) Analytical Skills
4 1 (2.50%) Driving Licence
Operating Systems
1 5 (12.50%) Windows
2 3 (7.50%) Windows Server
2 3 (7.50%) Windows Server 2008
2 3 (7.50%) Windows Server 2012
3 2 (5.00%) Windows 7
3 2 (5.00%) Windows 8
Processes & Methodologies
1 37 (92.50%) ITIL
1 37 (92.50%) Service Management
2 13 (32.50%) Network Design
3 7 (17.50%) Project Management
3 7 (17.50%) Service Delivery
4 6 (15.00%) Continuous Improvement
4 6 (15.00%) Planning and Forecasting
4 6 (15.00%) Process Management
4 6 (15.00%) Release Management
4 6 (15.00%) Stakeholder Management
5 5 (12.50%) PRINCE2
5 5 (12.50%) Programme Management
5 5 (12.50%) Quality Management
5 5 (12.50%) Supplier Management
6 4 (10.00%) Incident Management
6 4 (10.00%) PRINCE
6 4 (10.00%) Service Design
7 3 (7.50%) Change Control
7 3 (7.50%) Change Management
7 3 (7.50%) Line Management
Programming Languages
1 3 (7.50%) PowerShell
2 2 (5.00%) SQL
Qualifications
1 19 (47.50%) CCDP
1 19 (47.50%) CCIE
1 19 (47.50%) CCIP
1 19 (47.50%) CCNP
1 19 (47.50%) CCSA
1 19 (47.50%) CCSE
1 19 (47.50%) Cisco Certification
1 19 (47.50%) JNCIA
1 19 (47.50%) JNCIE
2 17 (42.50%) HP ASE
2 17 (42.50%) HP MASE
3 13 (32.50%) Degree
4 12 (30.00%) Computer Science Degree
5 7 (17.50%) SC Cleared
5 7 (17.50%) Security Cleared
6 1 (2.50%) CISM
6 1 (2.50%) CISSP
6 1 (2.50%) ITIL Certification
6 1 (2.50%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (10.00%) QA
2 3 (7.50%) SLA
3 1 (2.50%) COBIT
3 1 (2.50%) ISO/IEC 27001
System Software
1 2 (5.00%) Active Directory
1 2 (5.00%) BitLocker
Systems Management
1 19 (47.50%) FortiGate
2 3 (7.50%) SCCM
2 3 (7.50%) SCOM
2 3 (7.50%) WSUS
Vendors
1 19 (47.50%) CheckPoint
1 19 (47.50%) Cisco
1 19 (47.50%) F5
1 19 (47.50%) Fortinet
1 19 (47.50%) HP
1 19 (47.50%) Juniper
1 19 (47.50%) Riverbed
2 16 (40.00%) Aruba
3 6 (15.00%) Microsoft
4 2 (5.00%) BMC
4 2 (5.00%) Remedy
5 1 (2.50%) Mitel
5 1 (2.50%) ServiceNow
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