The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
UK / Scotland
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 91 98 110
Rank change year-on-year +7 +12  
Contract jobs citing ITSM 18 33 18
As % of all contract IT jobs advertised in Scotland 1.01% 1.26% 0.61%
As % of the Processes & Methodologies category 1.21% 1.52% 0.76%
Number of daily rates quoted 16 22 8
Median daily rate £380 £425 £375
Median daily rate % change year-on-year -10.58% +13.33%  
90% offered a daily rate of more than £313 £130 £310
10% offered a daily rate of more than £438 £475 £431
UK excluding London median daily rate £400 £400 £350
% change year-on-year - +14.28%  
Number of hourly rates quoted 0 3 3
Median hourly rate - £13.73 £13.14
Median hourly rate % change year-on-year - +4.45%  
UK excluding London median hourly rate £14.25 £13.23 £15.82
% change year-on-year +7.75% -16.40%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Scotland
Contract job vacancies with a requirement for process and methodology skills 1489 2174 2377
As % of all contract IT job vacancies advertised in Scotland 83.60% 83.20% 81.18%
Number of daily rates quoted 911 1218 1304
Median daily rate £390 £398 £400
Median daily rate % change year-on-year -2.01% -0.50%  
90% offered a daily rate of more than £263 £260 £265
10% offered a daily rate of more than £500 £550 £500
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 24 35 45
Median hourly rate £27.50 £37.50 £31.70
Median hourly rate % change year-on-year -26.66% +18.29%  
90% offered a hourly rate of more than £12.00 £13.43 £12.10
10% offered a hourly rate of more than £46.00 £50.00 £50.00
UK excluding London median hourly rate £35.75 £38.00 £30.00
% change year-on-year -5.92% +26.66%  

ITSM
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Scotland

ITSM
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Scotland.

Contractor daily rate trend for ITSM in Scotland

ITSM
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing ITSM in Scotland over the 3 months to 30 March 2017.

Contractor daily rate histogram for ITSM in Scotland

ITSM
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Scotland.

Contractor hourly rate trend for ITSM in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +11 7 £425 - 3
Renfrewshire +12 6 £319 -23.42%
Glasgow +3 5 £400 -
ITSM
UK

For the 6 months to 30 March 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for ITSM.

1 39 (88.64%) Service Management
2 38 (86.36%) ITIL
3 18 (40.91%) Continuous Improvement
4 17 (38.64%) Firewall
5 16 (36.36%) LAN
6 15 (34.09%) WAN
7 14 (31.82%) Finance
7 14 (31.82%) Security Cleared
8 10 (22.73%) SC Cleared
9 9 (20.45%) Supplier Management
9 9 (20.45%) Cisco
9 9 (20.45%) Juniper
9 9 (20.45%) BMC
10 8 (18.18%) HP
10 8 (18.18%) Windows
10 8 (18.18%) Problem Management
10 8 (18.18%) Windows Server
10 8 (18.18%) Service Design
11 7 (15.91%) F5
11 7 (15.91%) Windows Server 2012
11 7 (15.91%) FortiGate
11 7 (15.91%) Fortinet
11 7 (15.91%) CMDB
11 7 (15.91%) Windows Server 2008
11 7 (15.91%) Riverbed
11 7 (15.91%) JNCIA
11 7 (15.91%) JNCIE
11 7 (15.91%) Asset Management
11 7 (15.91%) CCSE
11 7 (15.91%) CCSA

ITSM
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.27%) MS Exchange
Applications
1 4 (9.09%) MS Excel
Business Applications
1 6 (13.64%) Remedy ITSM
Cloud Services
1 1 (2.27%) Office 365
Communications & Networking
1 17 (38.64%) Firewall
2 16 (36.36%) LAN
3 15 (34.09%) WAN
4 7 (15.91%) Wireless
5 5 (11.36%) BIG-IP
6 1 (2.27%) HTTP
6 1 (2.27%) HTTPS
6 1 (2.27%) iSCSI
6 1 (2.27%) Junos
6 1 (2.27%) NAS
6 1 (2.27%) SAN
Database & Business Intelligence
1 1 (2.27%) SQL Server
General
1 14 (31.82%) Finance
2 4 (9.09%) Telecoms
3 2 (4.55%) Banking
3 2 (4.55%) Law
3 2 (4.55%) Retail
3 2 (4.55%) Retail Banking
Job Titles
1 16 (36.36%) Network Engineer
2 6 (13.64%) Build Engineer
3 4 (9.09%) Administrator
3 4 (9.09%) Consultant
3 4 (9.09%) IT Manager
3 4 (9.09%) SC Cleared Network Engineer
4 3 (6.82%) DV Cleared Network Engineer
4 3 (6.82%) Microsoft Consultant
4 3 (6.82%) Service Manager
4 3 (6.82%) Technical Specialist
5 2 (4.55%) Analyst
5 2 (4.55%) Data Centre Technician
5 2 (4.55%) Data Technician
5 2 (4.55%) IT Services Manager
5 2 (4.55%) Operations Manager
5 2 (4.55%) Service Design Manager
5 2 (4.55%) Technical Administrator
5 2 (4.55%) Technical Analyst
6 1 (2.27%) Automation Engineer
6 1 (2.27%) ITSM Specialist
Libraries, Frameworks & Software Standards
1 1 (2.27%) Middleware
Miscellaneous
1 7 (15.91%) CMDB
2 4 (9.09%) Computer Science
3 3 (6.82%) Private Cloud
4 2 (4.55%) Data Centre
5 1 (2.27%) Analytical Skills
Operating Systems
1 8 (18.18%) Windows
1 8 (18.18%) Windows Server
2 7 (15.91%) Windows Server 2008
2 7 (15.91%) Windows Server 2012
3 1 (2.27%) Linux
Processes & Methodologies
1 39 (88.64%) Service Management
2 38 (86.36%) ITIL
3 18 (40.91%) Continuous Improvement
4 9 (20.45%) Supplier Management
5 8 (18.18%) Problem Management
5 8 (18.18%) Service Design
6 7 (15.91%) Asset Management
6 7 (15.91%) Configuration Management
6 7 (15.91%) Migration
7 6 (13.64%) Application Performance Management
7 6 (13.64%) Change Management
7 6 (13.64%) Incident Management
7 6 (13.64%) ITIL V3
7 6 (13.64%) Line Management
7 6 (13.64%) Performance Management
7 6 (13.64%) Workflow
8 5 (11.36%) Network Design
8 5 (11.36%) Service Delivery
9 3 (6.82%) Change Control
9 3 (6.82%) Transition Management
Programming Languages
1 5 (11.36%) SQL
2 4 (9.09%) PowerShell
3 1 (2.27%) JavaScript
3 1 (2.27%) Jython
3 1 (2.27%) Python
Qualifications
1 14 (31.82%) Security Cleared
2 10 (22.73%) SC Cleared
3 7 (15.91%) CCDP
3 7 (15.91%) CCIE
3 7 (15.91%) CCIP
3 7 (15.91%) CCNP
3 7 (15.91%) CCSA
3 7 (15.91%) CCSE
3 7 (15.91%) Cisco Certification
3 7 (15.91%) JNCIA
3 7 (15.91%) JNCIE
4 5 (11.36%) DV Cleared
4 5 (11.36%) HP ASE
4 5 (11.36%) HP MASE
5 4 (9.09%) Degree
5 4 (9.09%) ITIL Certification
6 1 (2.27%) CISM
6 1 (2.27%) CISSP
Quality Assurance & Compliance
1 6 (13.64%) SLA
2 2 (4.55%) QA
3 1 (2.27%) COBIT
3 1 (2.27%) ISO/IEC 27001
System Software
1 2 (4.55%) Active Directory
Systems Management
1 7 (15.91%) FortiGate
2 3 (6.82%) SCCM
2 3 (6.82%) SCOM
2 3 (6.82%) WSUS
3 2 (4.55%) BMC PATROL
4 1 (2.27%) BladeLogic
4 1 (2.27%) HP Operations Orchestration
4 1 (2.27%) Puppet
4 1 (2.27%) SCOrch
Vendors
1 9 (20.45%) BMC
1 9 (20.45%) Cisco
1 9 (20.45%) Juniper
2 8 (18.18%) HP
3 7 (15.91%) CheckPoint
3 7 (15.91%) F5
3 7 (15.91%) Fortinet
3 7 (15.91%) Microsoft
3 7 (15.91%) Riverbed
4 6 (13.64%) Remedy
5 5 (11.36%) Aruba
6 2 (4.55%) ServiceNow
7 1 (2.27%) CA
7 1 (2.27%) Dell
7 1 (2.27%) VMware