Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
UK > Scotland
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 132 134 148
Rank change year-on-year +2 +14 +16
Contract jobs citing ITSM 55 48 46
As % of all contract IT jobs advertised in Scotland 1.09% 1.11% 0.75%
As % of the Processes & Methodologies category 1.30% 1.33% 0.91%
Number of daily rates quoted 25 32 33
Scotland median daily rate £355 £363 £180
Median daily rate % change year-on-year -2.07% +101.39% -60.00%
10th Percentile £147 £313 £110
90th Percentile £483 £474 £400
UK median daily rate £420 £400 £409
% change year-on-year +5.00% -2.20% +2.25%
Number of hourly rates quoted 9 0 0
Scotland median hourly rate £24.00 - -
UK median hourly rate £16.69 £14.25 £19.00
% change year-on-year +17.11% -25.00% +26.67%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process or methodology skills.

All Process and Methodology Skills
Scotland
Contract vacancies with a requirement for process or methodology skills 4228 3604 5062
As % of all contract IT jobs advertised in Scotland 84.12% 83.60% 82.19%
Number of daily rates quoted 2405 2107 2642
Scotland median daily rate £388 £360 £375
Median daily rate % change year-on-year +7.64% -4.00% -
10th Percentile £250 £250 £250
90th Percentile £538 £488 £500
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 105 87 103
Scotland median hourly rate £25.00 £21.00 £25.00
Median hourly rate % change year-on-year +19.05% -16.00% +11.11%
10th Percentile £13.00 £10.67 £12.35
90th Percentile £45.00 £43.00 £47.00
UK median hourly rate £23.50 £24.00 £22.50
% change year-on-year -2.08% +6.67% +18.42%

ITSM
Job Vacancy Trend in Scotland

Job postings citing ITSM as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for ITSM in Scotland

ITSM
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Scotland.

Contractor daily rate trend for ITSM in Scotland

ITSM
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing ITSM in Scotland over the 6 months to 21 November 2017.

Contractor daily rate histogram for ITSM in Scotland

ITSM
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Scotland.

Contractor hourly rate trend for ITSM in Scotland

ITSM
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing ITSM in Scotland over the 6 months to 21 November 2017.

Contractor hourly rate histogram for ITSM in Scotland

ITSM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Scotland region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +9 36 £355 -21.11% 3
Glasgow -14 7 £216 -34.24% 5
Aberdeen - 7 £375 -
Inverclyde - 2 - -
Lanarkshire - 1 £275 -
ITSM
UK

For the 6 months to 21 November 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for ITSM.

1 34 (61.82%) ITIL
1 34 (61.82%) Service Management
2 14 (25.45%) ServiceNow
3 13 (23.64%) Workflow
3 13 (23.64%) HTML
3 13 (23.64%) JavaScript
3 13 (23.64%) Web Services
3 13 (23.64%) XML
3 13 (23.64%) Project Management
4 12 (21.82%) CSS
4 12 (21.82%) SOAP
4 12 (21.82%) Ajax
4 12 (21.82%) Git (software)
4 12 (21.82%) REST
4 12 (21.82%) GitHub
4 12 (21.82%) AngularJS
4 12 (21.82%) Analytics
4 12 (21.82%) Twitter Bootstrap
4 12 (21.82%) Presales
5 11 (20.00%) Stakeholder Management
6 10 (18.18%) PRINCE2
6 10 (18.18%) Process Management
7 9 (16.36%) Service Delivery
7 9 (16.36%) Quality Management
7 9 (16.36%) Microsoft
7 9 (16.36%) Release Management
7 9 (16.36%) Programme Management
7 9 (16.36%) Planning and Forecasting
8 8 (14.55%) Cisco
9 7 (12.73%) Firewall

ITSM
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.45%) Blackberry Enterprise Server
2 1 (1.82%) MS Exchange
Applications
1 5 (9.09%) Microsoft Office
2 2 (3.64%) Microsoft Excel
Cloud Services
1 12 (21.82%) GitHub
2 1 (1.82%) Office 365
Communications & Networking
1 7 (12.73%) Firewall
1 7 (12.73%) LAN
1 7 (12.73%) WAN
1 7 (12.73%) Wireless
2 6 (10.91%) BIG-IP
3 1 (1.82%) LDAP
3 1 (1.82%) Remote Desktop
Development Applications
1 12 (21.82%) Git (software)
General
1 6 (10.91%) Finance
2 5 (9.09%) Banking
3 4 (7.27%) Telecoms
4 3 (5.45%) Retail Banking
Job Titles
1 12 (21.82%) Developer
1 12 (21.82%) ServiceNow Developer
2 11 (20.00%) Project Manager
3 9 (16.36%) IT Manager
4 8 (14.55%) Operations Manager
4 8 (14.55%) Operations Project Manager
5 7 (12.73%) Analyst
5 7 (12.73%) Network Engineer
6 5 (9.09%) IT Services Manager
6 5 (9.09%) Service Manager
6 5 (9.09%) Service Transition Manager
6 5 (9.09%) Transition Manager
7 4 (7.27%) Consultant
8 3 (5.45%) IT Analyst
8 3 (5.45%) Management Consultant
8 3 (5.45%) Service Analyst
8 3 (5.45%) Service Desk Analyst
9 2 (3.64%) IAM Consultant
9 2 (3.64%) Identity and Access Management Consultant
9 2 (3.64%) IT Project Manager
Libraries, Frameworks & Software Standards
1 13 (23.64%) HTML
1 13 (23.64%) Web Services
1 13 (23.64%) XML
2 12 (21.82%) Ajax
2 12 (21.82%) AngularJS
2 12 (21.82%) CSS
2 12 (21.82%) REST
2 12 (21.82%) SOAP
2 12 (21.82%) Twitter Bootstrap
Miscellaneous
1 5 (9.09%) Computer Science
2 4 (7.27%) Analytical Skills
3 3 (5.45%) Blackberry
4 2 (3.64%) Driving Licence
4 2 (3.64%) Management Information System
5 1 (1.82%) FMCG
5 1 (1.82%) iPhone
Operating Systems
1 3 (5.45%) Windows
1 3 (5.45%) Windows 7
1 3 (5.45%) Windows 8
2 1 (1.82%) Android
Processes & Methodologies
1 34 (61.82%) ITIL
1 34 (61.82%) Service Management
2 13 (23.64%) Project Management
2 13 (23.64%) Workflow
3 12 (21.82%) Analytics
3 12 (21.82%) Presales
4 11 (20.00%) Stakeholder Management
5 10 (18.18%) PRINCE2
5 10 (18.18%) Process Management
6 9 (16.36%) Planning and Forecasting
6 9 (16.36%) Programme Management
6 9 (16.36%) Quality Management
6 9 (16.36%) Release Management
6 9 (16.36%) Service Delivery
7 6 (10.91%) PRINCE
7 6 (10.91%) Supplier Management
8 5 (9.09%) Identity Access Management
8 5 (9.09%) Migration
9 4 (7.27%) Continuous Improvement
9 4 (7.27%) Network Design
Programming Languages
1 13 (23.64%) JavaScript
Qualifications
1 7 (12.73%) CCDP
1 7 (12.73%) CCIE
1 7 (12.73%) CCIP
1 7 (12.73%) CCNP
1 7 (12.73%) CCSA
1 7 (12.73%) CCSE
1 7 (12.73%) Cisco Certification
1 7 (12.73%) Degree
1 7 (12.73%) HP ASE
1 7 (12.73%) HP MASE
1 7 (12.73%) JNCIA
1 7 (12.73%) JNCIE
2 5 (9.09%) CISSP
2 5 (9.09%) ITIL Certification
3 4 (7.27%) Computer Science Degree
4 2 (3.64%) CISM
4 2 (3.64%) PRINCE2 Certification
5 1 (1.82%) ISTQB
5 1 (1.82%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 7 (12.73%) QA
2 3 (5.45%) COBIT
2 3 (5.45%) SLA
3 2 (3.64%) ISO/IEC 27001
4 1 (1.82%) Disclosure Scotland
4 1 (1.82%) PMO
System Software
1 7 (12.73%) Active Directory
2 3 (5.45%) BitLocker
Systems Management
1 7 (12.73%) FortiGate
Vendors
1 14 (25.45%) ServiceNow
2 9 (16.36%) Microsoft
3 8 (14.55%) Cisco
4 7 (12.73%) CheckPoint
4 7 (12.73%) F5
4 7 (12.73%) Fortinet
4 7 (12.73%) HP
4 7 (12.73%) Juniper
4 7 (12.73%) Riverbed
5 6 (10.91%) Aruba
6 2 (3.64%) Mitel
7 1 (1.82%) Sun
7 1 (1.82%) VMware