Period
to 17 January 2018

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Scotland > Glasgow
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 89 69 75
Rank change year-on-year -20 +6 +16
Contract jobs citing ITSM 4 12 16
As % of all contract IT jobs advertised in Glasgow 0.35% 1.12% 1.07%
As % of the Processes & Methodologies category 0.40% 1.34% 1.34%
Number of daily rates quoted 1 6 11
Glasgow median daily rate £265 £354 £170
Median daily rate % change year-on-year -25.23% +108.09% -8.11%
10th Percentile £257 £307 £96
90th Percentile £272 £419 £375
Scotland median daily rate £390 £400 £170
% change year-on-year -2.50% +135.29% -56.13%
Number of hourly rates quoted 1 0 0
Glasgow median hourly rate £24.00 - -
Scotland median hourly rate £24.00 - -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Contract vacancies with a requirement for process or methodology skills 995 898 1,192
As % of all contract IT jobs advertised in Glasgow 85.85% 83.77% 79.41%
Number of daily rates quoted 580 459 654
Glasgow median daily rate £375 £350 £350
Median daily rate % change year-on-year +7.14% - -
10th Percentile £250 £205 £213
90th Percentile £506 £451 £475
Scotland median daily rate £400 £375 £375
% change year-on-year +6.67% - -
Number of hourly rates quoted 29 18 12
Glasgow median hourly rate £24.00 £24.50 £29.00
Median hourly rate % change year-on-year -2.04% -15.52% +65.71%
10th Percentile £10.00 £10.50 £12.35
90th Percentile £34.00 £47.03 £55.00
Scotland median hourly rate £21.00 £21.50 £23.35
% change year-on-year -2.33% -7.92% +3.78%

ITSM
Job Vacancy Trend in Glasgow

Job postings citing ITSM as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for ITSM in Glasgow

ITSM
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Glasgow.

Contractor daily rate trend for ITSM in Glasgow

ITSM
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Glasgow.

Contractor hourly rate trend for ITSM in Glasgow

For the 6 months to 17 January 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for ITSM.

1 3 (75.00%) ITIL
1 3 (75.00%) Service Management
2 2 (50.00%) QA
3 1 (25.00%) Lean Six Sigma
3 1 (25.00%) PRINCE2 Practitioner
3 1 (25.00%) Change Control
3 1 (25.00%) Functional Testing
3 1 (25.00%) Non-Functional Testing
3 1 (25.00%) Analytical Skills
3 1 (25.00%) Identity Access Management
3 1 (25.00%) PMO
3 1 (25.00%) Service Delivery Management
3 1 (25.00%) Quality Management
3 1 (25.00%) Service Delivery
3 1 (25.00%) Change Management
3 1 (25.00%) Management Information System
3 1 (25.00%) Risk Management
3 1 (25.00%) Finance
3 1 (25.00%) Validation
3 1 (25.00%) Migration
3 1 (25.00%) Software Testing
3 1 (25.00%) ISTQB
3 1 (25.00%) PRINCE2
3 1 (25.00%) SLA
3 1 (25.00%) Microsoft
3 1 (25.00%) Sun
3 1 (25.00%) Active Directory
3 1 (25.00%) CISSP
3 1 (25.00%) Six Sigma

ITSM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (25.00%) Finance
Job Titles
1 2 (50.00%) Consultant
1 2 (50.00%) Management Consultant
2 1 (25.00%) Applications Specialist
2 1 (25.00%) Applications Support
2 1 (25.00%) Applications Support Specialist
2 1 (25.00%) Applications Tester
2 1 (25.00%) IAM Consultant
2 1 (25.00%) Identity and Access Management Consultant
2 1 (25.00%) Identity Management Consultant
2 1 (25.00%) IT Support
2 1 (25.00%) IT Support Specialist
2 1 (25.00%) PMO Manager
2 1 (25.00%) Process Consultant
2 1 (25.00%) Quality Management Consultant
2 1 (25.00%) Quality Management Support
2 1 (25.00%) Software Tester
2 1 (25.00%) Support Consultant
2 1 (25.00%) Support Specialist
2 1 (25.00%) Tester
Miscellaneous
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Management Information System
Processes & Methodologies
1 3 (75.00%) ITIL
1 3 (75.00%) Service Management
2 1 (25.00%) Change Control
2 1 (25.00%) Change Management
2 1 (25.00%) Functional Testing
2 1 (25.00%) Identity Access Management
2 1 (25.00%) Lean Six Sigma
2 1 (25.00%) Migration
2 1 (25.00%) Non-Functional Testing
2 1 (25.00%) PRINCE2
2 1 (25.00%) Quality Management
2 1 (25.00%) Risk Management
2 1 (25.00%) Service Delivery
2 1 (25.00%) Service Delivery Management
2 1 (25.00%) Six Sigma
2 1 (25.00%) Software Testing
2 1 (25.00%) Validation
Qualifications
1 1 (25.00%) CISSP
1 1 (25.00%) ISTQB
1 1 (25.00%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 2 (50.00%) QA
2 1 (25.00%) PMO
2 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) Sun