The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 25 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
Scotland / Glasgow
3 months to
25 Apr 2017
Same period 2016 Same period 2015
Rank 60 57 64
Rank change year-on-year -3 +7  
Contract jobs citing ITSM 3 7 9
As % of all contract IT jobs advertised in Glasgow 0.52% 1.06% 0.99%
As % of the Processes & Methodologies category 0.62% 1.28% 1.16%
Number of daily rates quoted 3 0 4
Median daily rate £400 - £338
UK excluding London median daily rate £400 £385 £369
% change year-on-year +3.89% +4.40%  
Number of hourly rates quoted 0 2 1
Median hourly rate - £13.59 £12.10
Median hourly rate % change year-on-year - +12.29%  
UK excluding London median hourly rate £13.00 £13.00 £13.14
% change year-on-year - -1.06%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Glasgow
Contract job vacancies with a requirement for process and methodology skills 485 546 773
As % of all contract IT job vacancies advertised in Glasgow 83.77% 82.98% 85.23%
Number of daily rates quoted 264 301 426
Median daily rate £375 £350 £375
Median daily rate % change year-on-year +7.14% -6.66%  
90% offered a daily rate of more than £275 £225 £245
10% offered a daily rate of more than £475 £450 £515
UK excluding London median daily rate £413 £400 £393
% change year-on-year +3.12% +1.91%  
Number of hourly rates quoted 4 6 27
Median hourly rate £37.50 £30.00 £27.50
Median hourly rate % change year-on-year +25.00% +9.09%  
UK excluding London median hourly rate £36.00 £36.52 £30.35
% change year-on-year -1.42% +20.32%  

ITSM
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Glasgow

ITSM
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Glasgow.

Contractor daily rate trend for ITSM in Glasgow

ITSM
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing ITSM in Glasgow over the 3 months to 25 April 2017.

Contractor daily rate histogram for ITSM in Glasgow

ITSM
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Glasgow.

Contractor hourly rate trend for ITSM in Glasgow

For the 6 months to 25 April 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for ITSM.

1 10 (100.00%) Service Management
2 8 (80.00%) ITIL
3 4 (40.00%) LAN
3 4 (40.00%) WAN
3 4 (40.00%) Firewall
4 3 (30.00%) Windows
4 3 (30.00%) BMC
4 3 (30.00%) Microsoft
4 3 (30.00%) WSUS
4 3 (30.00%) SCCM
4 3 (30.00%) SCOM
4 3 (30.00%) PowerShell
4 3 (30.00%) Windows Server 2008
4 3 (30.00%) Continuous Improvement
4 3 (30.00%) Change Control
4 3 (30.00%) Windows Server 2012
4 3 (30.00%) Private Cloud
4 3 (30.00%) Windows Server
5 2 (20.00%) Security Cleared
5 2 (20.00%) CMDB
5 2 (20.00%) Problem Management
5 2 (20.00%) Remedy ITSM
5 2 (20.00%) Incident Management
5 2 (20.00%) SQL
5 2 (20.00%) Juniper
5 2 (20.00%) Cisco
5 2 (20.00%) Change Management
5 2 (20.00%) Remedy
6 1 (10.00%) Configuration Management
6 1 (10.00%) Wireless

ITSM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (20.00%) Remedy ITSM
Communications & Networking
1 4 (40.00%) Firewall
1 4 (40.00%) LAN
1 4 (40.00%) WAN
2 1 (10.00%) BIG-IP
2 1 (10.00%) Wireless
General
1 1 (10.00%) Telecoms
Job Titles
1 4 (40.00%) Network Engineer
2 3 (30.00%) Consultant
2 3 (30.00%) Microsoft Consultant
3 2 (20.00%) Administrator
3 2 (20.00%) Build Engineer
3 2 (20.00%) Technical Administrator
4 1 (10.00%) DV Cleared Network Engineer
4 1 (10.00%) Infrastructure Specialist
4 1 (10.00%) IP Network Engineer
4 1 (10.00%) LAN Engineer
4 1 (10.00%) LAN/WAN Engineer
4 1 (10.00%) Monitoring Specialist
4 1 (10.00%) SC Cleared Network Engineer
4 1 (10.00%) Switch Engineer
4 1 (10.00%) WAN Engineer
Miscellaneous
1 3 (30.00%) Private Cloud
2 2 (20.00%) CMDB
3 1 (10.00%) Computer Science
Operating Systems
1 3 (30.00%) Windows
1 3 (30.00%) Windows Server
1 3 (30.00%) Windows Server 2008
1 3 (30.00%) Windows Server 2012
Processes & Methodologies
1 10 (100.00%) Service Management
2 8 (80.00%) ITIL
3 3 (30.00%) Change Control
3 3 (30.00%) Continuous Improvement
4 2 (20.00%) Change Management
4 2 (20.00%) Incident Management
4 2 (20.00%) Problem Management
5 1 (10.00%) Application Performance Management
5 1 (10.00%) Asset Management
5 1 (10.00%) Configuration Management
5 1 (10.00%) Infrastructure Monitoring
5 1 (10.00%) Network Design
5 1 (10.00%) Performance Management
Programming Languages
1 3 (30.00%) PowerShell
2 2 (20.00%) SQL
Qualifications
1 2 (20.00%) Security Cleared
2 1 (10.00%) CCDP
2 1 (10.00%) CCIE
2 1 (10.00%) CCIP
2 1 (10.00%) CCNP
2 1 (10.00%) CCSA
2 1 (10.00%) CCSE
2 1 (10.00%) Cisco Certification
2 1 (10.00%) Degree
2 1 (10.00%) DV Cleared
2 1 (10.00%) HP ASE
2 1 (10.00%) HP MASE
2 1 (10.00%) ITIL Certification
2 1 (10.00%) JNCIA
2 1 (10.00%) JNCIE
2 1 (10.00%) SC Cleared
Systems Management
1 3 (30.00%) SCCM
1 3 (30.00%) SCOM
1 3 (30.00%) WSUS
2 1 (10.00%) BMC PATROL
2 1 (10.00%) FortiGate
Vendors
1 3 (30.00%) BMC
1 3 (30.00%) Microsoft
2 2 (20.00%) Cisco
2 2 (20.00%) Juniper
2 2 (20.00%) Remedy
3 1 (10.00%) Aruba
3 1 (10.00%) CheckPoint
3 1 (10.00%) F5
3 1 (10.00%) Fortinet
3 1 (10.00%) HP
3 1 (10.00%) Riverbed