ITSM Contracts in Glasgow

IT Service Management (ITSM)
Scotland > Glasgow

The table below provides summary statistics for contract job vacancies advertised in Glasgow requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 50 64 61
Rank change year-on-year +14 -3 +13
Contract jobs citing ITSM 30 18 23
As % of all contract jobs advertised in Glasgow 3.76% 2.05% 2.52%
As % of the Processes & Methodologies category 4.02% 2.23% 2.67%
Number of daily rates quoted 20 13 19
10th Percentile £368 £150 £116
25th Percentile £425 £253 £222
Median daily rate (50th Percentile) £545 £425 £420
Median % change year-on-year +28.24% +1.19% +110.00%
75th Percentile £607 £708 £486
90th Percentile £629 £825 £705
Scotland median daily rate £503 £281 £443
% change year-on-year +79.00% -36.50% +42.28%

All Process and Methodology Skills
Glasgow

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Glasgow.

Contract vacancies with a requirement for process or methodology skills 747 806 862
As % of all contract IT jobs advertised in Glasgow 93.61% 91.90% 94.31%
Number of daily rates quoted 478 515 629
10th Percentile £311 £280 £325
25th Percentile £393 £400 £410
Median daily rate (50th Percentile) £463 £475 £475
Median % change year-on-year -2.63% - +5.56%
75th Percentile £550 £588 £600
90th Percentile £603 £675 £701
Scotland median daily rate £463 £475 £475
% change year-on-year -2.63% - +2.15%
Number of hourly rates quoted 9 40 27
10th Percentile £16.18 £13.75 -
25th Percentile £16.75 £16.00 £10.63
Median hourly rate £19.83 £21.13 £13.50
Median % change year-on-year -6.14% +56.50% -66.24%
75th Percentile £65.00 £44.14 £35.00
90th Percentile £76.83 £63.75 £59.47
Scotland median hourly rate £21.59 £19.34 £17.72
% change year-on-year +11.66% +9.11% -55.69%

ITSM
Job Vacancy Trend in Glasgow

Job postings citing ITSM as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for ITSM in Glasgow

ITSM
Contractor Daily Rate Trend in Glasgow

3-month moving average daily rate quoted in jobs citing ITSM in Glasgow.

Daily rate trend for ITSM in Glasgow

ITSM
Daily Rate Histogram in Glasgow

Daily rate distribution for jobs citing ITSM in Glasgow over the 6 months to 1 May 2025.

Daily rate histogram for ITSM in Glasgow

ITSM
Contractor Hourly Rate Trend in Glasgow

3-month moving average hourly rates quoted in jobs citing ITSM in Glasgow.

Hourly rate trend for ITSM in Glasgow

ITSM
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.00%) Microsoft Exchange
1 3 (10.00%) SAS
Applications
1 6 (20.00%) Microsoft Office
2 2 (6.67%) Microsoft Excel
2 2 (6.67%) Microsoft PowerPoint
3 1 (3.33%) MS Visio
Business Applications
1 1 (3.33%) Oracle ERP
1 1 (3.33%) Oracle Payables
1 1 (3.33%) Oracle Procure-to-Pay
Cloud Services
1 4 (13.33%) Microsoft 365
2 3 (10.00%) AWS
2 3 (10.00%) Azure
3 1 (3.33%) Azure Sentinel
3 1 (3.33%) Entra ID
3 1 (3.33%) OCI
3 1 (3.33%) OneDrive
Communications & Networking
1 2 (6.67%) Unified Communications
Database & Business Intelligence
1 1 (3.33%) Amazon Aurora
1 1 (3.33%) Amazon RDS
1 1 (3.33%) MariaDB
1 1 (3.33%) MySQL
1 1 (3.33%) Oracle Reports
1 1 (3.33%) SQL Server
1 1 (3.33%) SQLite
Development Applications
1 2 (6.67%) Git
2 1 (3.33%) Jenkins
2 1 (3.33%) SonarQube
General
1 16 (53.33%) Finance
2 12 (40.00%) Social Skills
3 6 (20.00%) Analytical Skills
4 4 (13.33%) Public Sector
5 3 (10.00%) Banking
5 3 (10.00%) Investment Banking
6 1 (3.33%) Documentation Skills
6 1 (3.33%) Organisational Skills
6 1 (3.33%) Publishing
Job Titles
1 10 (33.33%) Analyst
2 7 (23.33%) Architect
2 7 (23.33%) Data Architect
2 7 (23.33%) Senior
3 6 (20.00%) Developer
4 5 (16.67%) ServiceNow Developer
5 4 (13.33%) Business Analyst
6 3 (10.00%) Data Analyst
6 3 (10.00%) Data Modeller
6 3 (10.00%) ITSM Analyst
6 3 (10.00%) ITSM Architect
6 3 (10.00%) SAS Analyst
6 3 (10.00%) SAS Architect
6 3 (10.00%) SAS Data Analyst
6 3 (10.00%) SAS Modeller
6 3 (10.00%) Senior Developer
6 3 (10.00%) Senior ServiceNow Developer
7 2 (6.67%) ServiceNow Architect
7 2 (6.67%) ServiceNow Business Analyst
7 2 (6.67%) ServiceNow Manager
Libraries, Frameworks & Software Standards
1 5 (16.67%) JSON
1 5 (16.67%) XML
2 4 (13.33%) REST
2 4 (13.33%) SOAP
2 4 (13.33%) Web Services
3 1 (3.33%) CSS
3 1 (3.33%) FastAPI
3 1 (3.33%) HTML
3 1 (3.33%) Oracle Fusion
3 1 (3.33%) pytest
3 1 (3.33%) RESTful
3 1 (3.33%) WebCenter
Miscellaneous
1 10 (33.33%) CMDB
2 3 (10.00%) Data Protection Act
2 3 (10.00%) Distributed Systems
2 3 (10.00%) Legacy Systems
2 3 (10.00%) Self-Motivation
3 2 (6.67%) Management Information System
4 1 (3.33%) Blackberry
4 1 (3.33%) Data Structures
4 1 (3.33%) Virtual Team
Operating Systems
1 3 (10.00%) Windows
2 2 (6.67%) Linux
2 2 (6.67%) Windows 10
3 1 (3.33%) Android
3 1 (3.33%) Apple iOS
3 1 (3.33%) CentOS
3 1 (3.33%) Mac OS
3 1 (3.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 16 (53.33%) ITIL
2 15 (50.00%) Service Management
3 13 (43.33%) Agile
4 12 (40.00%) IT Asset Management
5 9 (30.00%) Asset Management
5 9 (30.00%) Data Modelling
6 8 (26.67%) Configuration Management
7 6 (20.00%) Data Analysis
7 6 (20.00%) Problem-Solving
8 5 (16.67%) Programme Management
8 5 (16.67%) Time Management
8 5 (16.67%) Workshop Facilitation
9 4 (13.33%) Backlog Management
9 4 (13.33%) Data Architecture
9 4 (13.33%) Data Protection
9 4 (13.33%) Security Operations
9 4 (13.33%) Thought Leadership
9 4 (13.33%) User Stories
10 3 (10.00%) Customer Requirements
10 3 (10.00%) IT Strategy
Programming Languages
1 5 (16.67%) JavaScript
2 2 (6.67%) Python
3 1 (3.33%) Bash
3 1 (3.33%) Java
3 1 (3.33%) ProC
Qualifications
1 3 (10.00%) ITIL Certification
2 1 (3.33%) BPSS Clearance
2 1 (3.33%) CBAP
2 1 (3.33%) Degree
2 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 4 (13.33%) Data Quality
2 2 (6.67%) Disclosure Scotland
3 1 (3.33%) GRC
3 1 (3.33%) NCSC
3 1 (3.33%) NIST
System Software
1 4 (13.33%) Active Directory
2 1 (3.33%) BitLocker
2 1 (3.33%) Docker
Systems Management
1 2 (6.67%) Terraform
2 1 (3.33%) Ansible
2 1 (3.33%) Kubernetes
2 1 (3.33%) Packer
2 1 (3.33%) Podman
2 1 (3.33%) Puppet
2 1 (3.33%) RSA Archer
Vendors
1 21 (70.00%) ServiceNow
2 8 (26.67%) Microsoft
3 2 (6.67%) Oracle
4 1 (3.33%) Equitrac
4 1 (3.33%) Netskope
4 1 (3.33%) Proofpoint
4 1 (3.33%) Snow
4 1 (3.33%) Splunk
4 1 (3.33%) Symantec