Period
to 23 November 2020

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 23 November 2020 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Scotland > Glasgow
6 months to
23 Nov 2020
Same period 2019 Same period 2018
Rank 78 119 144
Rank change year-on-year +41 +25 -16
Permanent jobs citing ITSM 4 12 16
As % of all permanent jobs advertised in Glasgow 0.51% 0.68% 0.76%
As % of the Processes & Methodologies category 0.54% 0.72% 0.80%
Number of salaries quoted 1 11 21
Median annual salary £50,000 £51,570 £23,000
Median salary % change year-on-year -3.04% +124.22% -42.50%
Scotland median annual salary £40,000 £40,500 £29,798
% change year-on-year -1.23% +35.92% -25.51%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Permanent vacancies with a requirement for process or methodology skills 740 1,663 1,988
As % of all permanent IT jobs advertised in Glasgow 94.51% 94.22% 94.31%
Number of salaries quoted 525 1,141 1,427
Median annual salary £47,500 £45,000 £47,500
Median salary % change year-on-year +5.56% -5.26% -
10th Percentile £32,500 £31,250 £31,250
90th Percentile £68,750 £65,000 £65,000
Scotland median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +0.66%

ITSM
Job Vacancy Trend in Glasgow

Job postings citing ITSM as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for ITSM in Glasgow

ITSM
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing ITSM in Glasgow.

Salary trend for ITSM in Glasgow

For the 6 months to 23 November 2020, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region with a requirement for ITSM.

1 3 (75.00%) ITIL
2 2 (50.00%) Service Management
2 2 (50.00%) Migration
2 2 (50.00%) Agile Software Development
2 2 (50.00%) Asset Management
2 2 (50.00%) Data Management
2 2 (50.00%) Incident Management
2 2 (50.00%) Problem Management
2 2 (50.00%) Release Management
2 2 (50.00%) Change Control
2 2 (50.00%) ServiceNow
2 2 (50.00%) User Experience
2 2 (50.00%) Software Asset Management
2 2 (50.00%) Security Operations
2 2 (50.00%) Backlog Management
2 2 (50.00%) Backlog Prioritisation
2 2 (50.00%) Web Services
3 1 (25.00%) Workshop Facilitation
3 1 (25.00%) Target Operating Model
3 1 (25.00%) DevOps
3 1 (25.00%) Root Cause Analysis
3 1 (25.00%) Stakeholder Management
3 1 (25.00%) Scrum
3 1 (25.00%) Service Delivery

ITSM
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 2 (50.00%) Administrator
2 1 (25.00%) Agile Project Manager
2 1 (25.00%) Delivery Manager
2 1 (25.00%) Project Manager
2 1 (25.00%) Service Delivery Manager
2 1 (25.00%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (50.00%) Web Services
Miscellaneous
1 2 (50.00%) User Experience
Processes & Methodologies
1 3 (75.00%) ITIL
2 2 (50.00%) Agile Software Development
2 2 (50.00%) Asset Management
2 2 (50.00%) Backlog Management
2 2 (50.00%) Backlog Prioritisation
2 2 (50.00%) Change Control
2 2 (50.00%) Data Management
2 2 (50.00%) Incident Management
2 2 (50.00%) Migration
2 2 (50.00%) Problem Management
2 2 (50.00%) Release Management
2 2 (50.00%) Security Operations
2 2 (50.00%) Service Management
2 2 (50.00%) Software Asset Management
3 1 (25.00%) DevOps
3 1 (25.00%) Root Cause Analysis
3 1 (25.00%) Scrum
3 1 (25.00%) Stakeholder Management
3 1 (25.00%) Target Operating Model
3 1 (25.00%) Workshop Facilitation
Vendors
1 2 (50.00%) ServiceNow