ITSM Jobs in Glasgow

IT Service Management (ITSM)
Scotland > Glasgow

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 211 112 116
Rank change year-on-year -99 +4 -18
Permanent jobs citing ITSM 24 20 11
As % of all permanent jobs advertised in Glasgow 0.61% 1.27% 0.68%
As % of the Processes & Methodologies category 0.63% 1.33% 0.73%
Number of salaries quoted 15 15 7
10th Percentile £36,800 £30,700 £25,750
25th Percentile £39,625 £41,250 £28,125
Median annual salary (50th Percentile) £42,500 £61,500 £32,500
Median % change year-on-year -30.89% +89.23% -43.48%
75th Percentile £52,500 £65,625 £50,125
90th Percentile £61,250 £72,150 £66,150
Scotland median annual salary £45,000 £61,500 £40,000
% change year-on-year -26.83% +53.75% -12.09%

All Process and Methodology Skills
Glasgow

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,821 1,507 1,516
As % of all permanent jobs advertised in Glasgow 96.69% 96.05% 94.34%
Number of salaries quoted 814 664 855
10th Percentile £31,250 £31,698 £28,750
25th Percentile £41,250 £41,250 £36,250
Median annual salary (50th Percentile) £53,886 £55,000 £48,500
Median % change year-on-year -2.03% +13.40% +2.11%
75th Percentile £65,000 £70,000 £62,500
90th Percentile £77,500 £78,375 £75,000
Scotland median annual salary £52,500 £57,905 £52,500
% change year-on-year -9.33% +10.30% +5.00%

ITSM
Job Vacancy Trend in Glasgow

Job postings citing ITSM as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for ITSM in Glasgow

ITSM
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing ITSM in Glasgow.

Salary trend for ITSM in Glasgow

ITSM
Salary Histogram in Glasgow

Salary distribution for jobs citing ITSM in Glasgow over the 6 months to 27 April 2024.

Salary histogram for ITSM in Glasgow

ITSM
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.33%) SAS
Business Applications
1 3 (12.50%) Remedy ITSM
Cloud Services
1 11 (45.83%) Microsoft 365
2 3 (12.50%) Azure
Communications & Networking
1 7 (29.17%) NAS
1 7 (29.17%) SAN
1 7 (29.17%) VoIP
2 2 (8.33%) Structured Cabling
2 2 (8.33%) TCP/IP
2 2 (8.33%) Unified Communications
2 2 (8.33%) VLAN
2 2 (8.33%) WAN
Database & Business Intelligence
1 2 (8.33%) DTS
General
1 16 (66.67%) Social Skills
2 5 (20.83%) Analytical Skills
3 3 (12.50%) Banking
3 3 (12.50%) Finance
3 3 (12.50%) Public Sector
4 1 (4.17%) Law
Job Titles
1 7 (29.17%) IT Manager
2 6 (25.00%) Architect
3 3 (12.50%) Analyst
3 3 (12.50%) Incident Manager
3 3 (12.50%) ITSM Architect
3 3 (12.50%) Service Architect
3 3 (12.50%) ServiceNow Architect
3 3 (12.50%) Support Analyst
4 2 (8.33%) Deskside Analyst
4 2 (8.33%) Deskside Support
4 2 (8.33%) Deskside Support Analyst
4 2 (8.33%) Desktop Support
4 2 (8.33%) Developer
4 2 (8.33%) ServiceNow Developer
5 1 (4.17%) Help Desk Team Lead
5 1 (4.17%) IT Support Analyst
5 1 (4.17%) Service Analyst
5 1 (4.17%) Service Desk Analyst
5 1 (4.17%) Support Engineer
5 1 (4.17%) Team Leader
Libraries, Frameworks & Software Standards
1 2 (8.33%) AngularJS
1 2 (8.33%) CSS
1 2 (8.33%) HTML
1 2 (8.33%) Twitter Bootstrap
1 2 (8.33%) Web Services
Miscellaneous
1 2 (8.33%) CMDB
1 2 (8.33%) iPhone
1 2 (8.33%) Legacy Systems
1 2 (8.33%) Onboarding
1 2 (8.33%) Video Conferencing
Operating Systems
1 10 (41.67%) Windows
2 7 (29.17%) Windows Server
3 3 (12.50%) Windows 10
4 2 (8.33%) Android
Processes & Methodologies
1 13 (54.17%) Service Management
2 12 (50.00%) Continuous Improvement
3 11 (45.83%) Problem-Solving
4 10 (41.67%) Service Delivery
5 9 (37.50%) ITIL
6 8 (33.33%) Actionable Insight
7 7 (29.17%) Disaster Recovery
7 7 (29.17%) Infrastructure Management
8 5 (20.83%) Incident Management
9 3 (12.50%) Customer Service
9 3 (12.50%) IT4IT
9 3 (12.50%) Presales
9 3 (12.50%) Project Management
9 3 (12.50%) Service Design
9 3 (12.50%) Stakeholder Management
9 3 (12.50%) Time Management
9 3 (12.50%) TOGAF
9 3 (12.50%) User Experience
10 2 (8.33%) Code Quality
10 2 (8.33%) Service Catalogue
Qualifications
1 6 (25.00%) SC Cleared
1 6 (25.00%) Security Cleared
2 3 (12.50%) Degree
Quality Assurance & Compliance
1 3 (12.50%) COBIT
System Software
1 10 (41.67%) Active Directory
2 7 (29.17%) VMware Infrastructure
3 1 (4.17%) Virtual Desktop
Systems Management
1 7 (29.17%) ZABBIX
2 3 (12.50%) OpenView
Vendors
1 7 (29.17%) Cisco
1 7 (29.17%) Mitel
1 7 (29.17%) VMware
2 6 (25.00%) ServiceNow
3 3 (12.50%) BMC
3 3 (12.50%) HP
3 3 (12.50%) Microsoft
3 3 (12.50%) Remedy
4 2 (8.33%) Polycom