The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
Scotland / Glasgow
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 62 60 53
Rank change year-on-year -2 -7  
Contract jobs citing Service Management 2 11 23
As % of all contract IT jobs advertised in Glasgow 0.30% 1.56% 2.52%
As % of the Processes & Methodologies category 0.36% 1.94% 3.04%
Number of daily rates quoted 2 5 8
Median daily rate £275 £362 £400
Median daily rate % change year-on-year -24.03% -9.50%  
UK excluding London median daily rate £400 £404 £375
% change year-on-year -0.99% +7.74%  
Number of hourly rates quoted 0 0 3
Median hourly rate - - £12.10
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Glasgow
Contract job vacancies with a requirement for process and methodology skills 551 568 757
As % of all contract IT job vacancies advertised in Glasgow 83.11% 80.68% 83.00%
Number of daily rates quoted 290 342 389
Median daily rate £380 £350 £350
Median daily rate % change year-on-year +8.57% -  
90% offered a daily rate of more than £300 £247 £250
10% offered a daily rate of more than £475 £450 £450
UK excluding London median daily rate £415 £400 £383
% change year-on-year +3.75% +4.57%  
Number of hourly rates quoted 7 1 29
Median hourly rate £25.00 £43.00 £36.00
Median hourly rate % change year-on-year -41.86% +19.44%  
90% offered a hourly rate of more than £13.75 £43.00 £13.00
10% offered a hourly rate of more than £40.00 £43.00 £42.00
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

Service Management
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Glasgow

Service Management
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Glasgow.

Contractor daily rate trend for Service Management in Glasgow

Service Management
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Glasgow.

Contractor hourly rate trend for Service Management in Glasgow

For the 6 months to 23 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Service Management.

1 11 (57.89%) ITIL
2 10 (52.63%) Microsoft
3 9 (47.37%) Windows
4 8 (42.11%) Windows Server
5 7 (36.84%) Change Control
6 6 (31.58%) Problem Management
6 6 (31.58%) Windows Server 2008
6 6 (31.58%) Change Management
6 6 (31.58%) ITSM
7 5 (26.32%) VMware
7 5 (26.32%) Active Directory
7 5 (26.32%) Citrix
7 5 (26.32%) ITIL V3
8 4 (21.05%) Degree
9 3 (15.79%) WSUS
9 3 (15.79%) SCCM
9 3 (15.79%) SCOM
9 3 (15.79%) VMware Infrastructure
9 3 (15.79%) PowerShell
9 3 (15.79%) Continuous Improvement
9 3 (15.79%) NAS
9 3 (15.79%) Windows Server 2012
9 3 (15.79%) Private Cloud
9 3 (15.79%) Data Centre
9 3 (15.79%) Server Virtualisation
9 3 (15.79%) Virtual Servers
9 3 (15.79%) Terminal Server
9 3 (15.79%) SAN
9 3 (15.79%) Telecoms
9 3 (15.79%) Windows Server 2003

Service Management
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) Exchange Server 2010
1 2 (10.53%) MS Exchange
Business Applications
1 2 (10.53%) Remedy ITSM
Communications & Networking
1 3 (15.79%) NAS
1 3 (15.79%) SAN
2 1 (5.26%) BIG-IP
2 1 (5.26%) Firewall
2 1 (5.26%) LAN
2 1 (5.26%) WAN
2 1 (5.26%) Wireless
General
1 3 (15.79%) Telecoms
2 1 (5.26%) Finance
2 1 (5.26%) French Language
2 1 (5.26%) Law
2 1 (5.26%) Spanish Language
Job Titles
1 5 (26.32%) Analyst
2 3 (15.79%) Consultant
2 3 (15.79%) Microsoft Consultant
2 3 (15.79%) Technical Analyst
3 2 (10.53%) Administrator
3 2 (10.53%) Infrastructure Engineer
3 2 (10.53%) Technical Administrator
4 1 (5.26%) Architect
4 1 (5.26%) Business Analyst
4 1 (5.26%) Deployment Manager
4 1 (5.26%) IT Support Engineer
4 1 (5.26%) Linux Engineer
4 1 (5.26%) Linux Support
4 1 (5.26%) Network Engineer
4 1 (5.26%) Project Manager
4 1 (5.26%) Service Manager
4 1 (5.26%) Solutions Architect
4 1 (5.26%) Systems Engineer
4 1 (5.26%) Unix Engineer
4 1 (5.26%) Unix Support Engineer
Miscellaneous
1 3 (15.79%) Data Centre
1 3 (15.79%) Private Cloud
2 2 (10.53%) Analytical Skills
2 2 (10.53%) CMDB
3 1 (5.26%) Computer Science
3 1 (5.26%) Driving Licence
Operating Systems
1 9 (47.37%) Windows
2 8 (42.11%) Windows Server
3 6 (31.58%) Windows Server 2008
4 3 (15.79%) Windows Server 2003
4 3 (15.79%) Windows Server 2012
5 1 (5.26%) Linux
5 1 (5.26%) Unix
5 1 (5.26%) Windows 10
Processes & Methodologies
1 11 (57.89%) ITIL
2 7 (36.84%) Change Control
3 6 (31.58%) Change Management
3 6 (31.58%) ITSM
3 6 (31.58%) Problem Management
4 5 (26.32%) ITIL V3
5 3 (15.79%) Continuous Improvement
5 3 (15.79%) Server Virtualisation
6 2 (10.53%) Capacity Planning
6 2 (10.53%) Disaster Recovery
6 2 (10.53%) Incident Management
6 2 (10.53%) Security Patching
6 2 (10.53%) Service Delivery
7 1 (5.26%) Agile Software Development
7 1 (5.26%) Network Design
7 1 (5.26%) Supplier Management
7 1 (5.26%) UML
7 1 (5.26%) Waterfall
7 1 (5.26%) Workflow
7 1 (5.26%) Workflow Management
Programming Languages
1 3 (15.79%) PowerShell
2 2 (10.53%) SQL
Qualifications
1 4 (21.05%) Degree
2 1 (5.26%) CCDP
2 1 (5.26%) CCIE
2 1 (5.26%) CCIP
2 1 (5.26%) CCNP
2 1 (5.26%) CCSA
2 1 (5.26%) CCSE
2 1 (5.26%) Cisco Certification
2 1 (5.26%) Computer Science Degree
2 1 (5.26%) HND
2 1 (5.26%) HP ASE
2 1 (5.26%) HP MASE
2 1 (5.26%) JNCIA
2 1 (5.26%) JNCIE
2 1 (5.26%) SC Cleared
2 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 5 (26.32%) Active Directory
2 3 (15.79%) Terminal Server
2 3 (15.79%) Virtual Servers
2 3 (15.79%) VMware Infrastructure
3 2 (10.53%) vSphere
3 2 (10.53%) XenApp
Systems Management
1 3 (15.79%) SCCM
1 3 (15.79%) SCOM
1 3 (15.79%) WSUS
2 1 (5.26%) FortiGate
Vendors
1 10 (52.63%) Microsoft
2 5 (26.32%) Citrix
2 5 (26.32%) VMware
3 2 (10.53%) BMC
3 2 (10.53%) CommVault
3 2 (10.53%) EMC
3 2 (10.53%) NetApp
3 2 (10.53%) Remedy
4 1 (5.26%) Aruba
4 1 (5.26%) CheckPoint
4 1 (5.26%) Cisco
4 1 (5.26%) F5
4 1 (5.26%) Fortinet
4 1 (5.26%) HP
4 1 (5.26%) Juniper
4 1 (5.26%) Riverbed