Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in Gloucestershire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West > Gloucestershire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 55 68 81
Rank change year-on-year +13 +13 -26
Contract jobs citing Service Management 3 13 5
As % of all contract IT jobs advertised in Gloucestershire 0.46% 1.41% 0.50%
As % of the Processes & Methodologies category 0.56% 1.78% 0.65%
Number of daily rates quoted 1 7 2
Gloucestershire median daily rate £525 £350 £521
Median daily rate % change year-on-year +50.00% -32.85% +24.85%
10th Percentile £513 £313 £427
90th Percentile £538 £585 £622
South West median daily rate £475 £325 £400
% change year-on-year +46.15% -18.75% -
Number of hourly rates quoted 1 1 0
Gloucestershire median hourly rate £11.00 £11.50 -
Median hourly rate % change year-on-year -4.35% - -
South West median hourly rate £11.20 £29.75 £22.50
% change year-on-year -62.36% +32.22% -10.00%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Gloucestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Gloucestershire
Contract vacancies with a requirement for process or methodology skills 533 730 775
As % of all contract IT jobs advertised in Gloucestershire 81.37% 79.26% 76.81%
Number of daily rates quoted 242 427 473
Gloucestershire median daily rate £400 £388 £400
Median daily rate % change year-on-year +3.23% -3.13% +6.67%
10th Percentile £232 £216 £213
90th Percentile £549 £550 £502
South West median daily rate £400 £375 £375
% change year-on-year +6.67% - -
Number of hourly rates quoted 47 67 41
Gloucestershire median hourly rate £31.00 £38.00 £41.50
Median hourly rate % change year-on-year -18.42% -8.43% +12.16%
10th Percentile £10.50 £13.20 £26.25
90th Percentile £56.23 £46.60 £54.90
South West median hourly rate £35.00 £31.50 £38.77
% change year-on-year +11.11% -18.75% +47.70%

Service Management
Job Vacancy Trend in Gloucestershire

Job postings citing Service Management as a percentage of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Service Management in Gloucestershire

Service Management
Contractor Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Gloucestershire.

Contractor daily rate trend for Service Management in Gloucestershire

Service Management
Contractor Hourly Rate Trend in Gloucestershire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Gloucestershire.

Contractor hourly rate trend for Service Management in Gloucestershire

Service Management
Contract Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Gloucestershire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -5 3 £525 +13.33%
Service Management
South West

For the 6 months to 19 November 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Gloucestershire region with a requirement for Service Management.

1 2 (66.67%) ITSM
1 2 (66.67%) ITIL
2 1 (33.33%) Windows
2 1 (33.33%) SLA
2 1 (33.33%) Cisco
2 1 (33.33%) IBM
2 1 (33.33%) Microsoft
2 1 (33.33%) HP
2 1 (33.33%) CISSP
2 1 (33.33%) BMC
2 1 (33.33%) Remedy
2 1 (33.33%) Configuration Management
2 1 (33.33%) Project Management
2 1 (33.33%) CISM
2 1 (33.33%) Change Management
2 1 (33.33%) Disaster Recovery
2 1 (33.33%) Microsoft Office
2 1 (33.33%) Information Security Management
2 1 (33.33%) Security Management
2 1 (33.33%) Management Information System
2 1 (33.33%) Finance
2 1 (33.33%) Validation
2 1 (33.33%) Scrum
2 1 (33.33%) Business Continuity
2 1 (33.33%) Information Security
2 1 (33.33%) Programme Management
2 1 (33.33%) Agile Software Development
2 1 (33.33%) TDD
2 1 (33.33%) Business Analysis
2 1 (33.33%) Incident Management

Service Management
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Office
Business Applications
1 1 (33.33%) Remedy ITSM
Development Applications
1 1 (33.33%) Jenkins
General
1 1 (33.33%) Finance
Job Titles
1 1 (33.33%) Cabling Engineer
1 1 (33.33%) Data Centre Engineer
1 1 (33.33%) IT Manager
1 1 (33.33%) IT Security Manager
1 1 (33.33%) Lead DevOps
1 1 (33.33%) Security Manager
Miscellaneous
1 1 (33.33%) Data Centre
1 1 (33.33%) Management Information System
1 1 (33.33%) Reinsurance
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows Vista
Processes & Methodologies
1 2 (66.67%) ITIL
1 2 (66.67%) ITSM
2 1 (33.33%) Agile Software Development
2 1 (33.33%) Business Analysis
2 1 (33.33%) Business Continuity
2 1 (33.33%) Change Management
2 1 (33.33%) Configuration Management
2 1 (33.33%) Continuous Integration
2 1 (33.33%) Disaster Recovery
2 1 (33.33%) Incident Management
2 1 (33.33%) Information Security
2 1 (33.33%) Information Security Management
2 1 (33.33%) Programme Management
2 1 (33.33%) Project Management
2 1 (33.33%) Release Management
2 1 (33.33%) Risk Analysis
2 1 (33.33%) Scrum
2 1 (33.33%) Security Management
2 1 (33.33%) TDD
2 1 (33.33%) Validation
Qualifications
1 1 (33.33%) CASP
1 1 (33.33%) CISM
1 1 (33.33%) CISSP
1 1 (33.33%) SC Cleared
1 1 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (33.33%) ISO/IEC 27001
1 1 (33.33%) PMO
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Docker
Systems Management
1 1 (33.33%) Opscode Chef
1 1 (33.33%) Puppet
Vendors
1 1 (33.33%) BMC
1 1 (33.33%) Cisco
1 1 (33.33%) HP
1 1 (33.33%) IBM
1 1 (33.33%) Microsoft
1 1 (33.33%) Remedy