The following table provides summary statistics for contract job vacancies advertised in Gloucestershire with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
South West / Gloucestershire
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 45 38 53
Rank change year-on-year -7 +15  
Contract jobs citing Service Management 1 13 4
As % of all contract IT jobs advertised in Gloucestershire 0.30% 2.90% 0.85%
As % of the Processes & Methodologies category 0.35% 3.82% 1.11%
Number of daily rates quoted 0 8 0
Median daily rate - £179 -
UK excluding London median daily rate £406 £399 £358
% change year-on-year +1.64% +11.60%  
Number of hourly rates quoted 0 1 0
Median hourly rate - £12.00 -
UK excluding London median hourly rate £15.90 £14.00 £13.35
% change year-on-year +13.57% +4.86%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Gloucestershire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Gloucestershire
Contract job vacancies with a requirement for process and methodology skills 285 340 359
As % of all contract IT job vacancies advertised in Gloucestershire 84.82% 75.72% 75.90%
Number of daily rates quoted 174 174 214
Median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% -  
90% offered a daily rate of more than £269 £225 £300
10% offered a daily rate of more than £525 £550 £475
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 27 25 20
Median hourly rate £30.00 £43.50 £40.50
Median hourly rate % change year-on-year -31.03% +7.40%  
90% offered a hourly rate of more than £20.66 £27.50 £27.50
10% offered a hourly rate of more than £43.50 £46.20 £43.50
UK excluding London median hourly rate £35.75 £38.50 £30.00
% change year-on-year -7.14% +28.33%  

Service Management
Job Vacancy Trend in Gloucestershire

The job posting trend of jobs advertised in Gloucestershire citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Gloucestershire

Service Management
Contractor Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Gloucestershire.

Contractor daily rate trend for Service Management in Gloucestershire

Service Management
Contractor Hourly Rate Trend in Gloucestershire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Gloucestershire.

Contractor hourly rate trend for Service Management in Gloucestershire

Service Management
Contract Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tewkesbury - 1 - -
Service Management
South West

For the 6 months to 29 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Gloucestershire region with a requirement for Service Management.

1 2 (66.67%) Windows
1 2 (66.67%) Cisco
1 2 (66.67%) IBM
1 2 (66.67%) Microsoft
1 2 (66.67%) HP
1 2 (66.67%) BMC
1 2 (66.67%) Remedy
1 2 (66.67%) ITSM
1 2 (66.67%) Windows Vista
1 2 (66.67%) Remedy ITSM
1 2 (66.67%) Data Centre
2 1 (33.33%) Escalation Management
2 1 (33.33%) Problem Management
2 1 (33.33%) Incident Management

Service Management
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (66.67%) Remedy ITSM
Job Titles
1 2 (66.67%) Data Network Engineer
1 2 (66.67%) Network Engineer
1 2 (66.67%) Voice Engineer
1 2 (66.67%) Voice Network Engineer
2 1 (33.33%) Cabling Engineer
2 1 (33.33%) Data Centre Engineer
2 1 (33.33%) Incident Manager
2 1 (33.33%) IT Manager
2 1 (33.33%) Senior Incident Manager
2 1 (33.33%) Senior IT Manager
2 1 (33.33%) Senior Manager
Miscellaneous
1 2 (66.67%) Data Centre
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows Vista
Processes & Methodologies
1 2 (66.67%) ITSM
2 1 (33.33%) Escalation Management
2 1 (33.33%) Incident Management
2 1 (33.33%) Problem Management
Vendors
1 2 (66.67%) BMC
1 2 (66.67%) Cisco
1 2 (66.67%) HP
1 2 (66.67%) IBM
1 2 (66.67%) Microsoft
1 2 (66.67%) Remedy