Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Hampshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
South East > Hampshire
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 135 121 99
Rank change year-on-year -14 -22 -14
Permanent jobs citing Service Delivery 138 162 214
As % of all permanent IT jobs advertised in Hampshire 2.18% 2.37% 2.94%
As % of the Processes & Methodologies category 2.52% 2.71% 3.36%
Number of salaries quoted 113 134 177
Hampshire median annual salary £40,000 £51,250 £45,000
Median salary % change year-on-year -21.95% +13.89% +0.56%
10th Percentile £23,500 £24,000 £24,600
90th Percentile £62,500 £75,875 £67,500
South East median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hampshire
Permanent vacancies with a requirement for process or methodology skills 5475 5981 6367
As % of all permanent IT jobs advertised in Hampshire 86.51% 87.40% 87.60%
Number of salaries quoted 4706 5127 5354
Hampshire median annual salary £42,500 £41,000 £42,500
Median salary % change year-on-year +3.66% -3.53% +1.19%
10th Percentile £26,250 £26,250 £25,000
90th Percentile £65,000 £62,500 £62,500
South East median annual salary £45,000 £45,000 £45,000

Service Delivery
Job Vacancy Trend in Hampshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Delivery in Hampshire

Service Delivery
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Hampshire.

Salary trend for Service Delivery in Hampshire

Service Delivery
Salary Histogram in Hampshire

The salary distribution of IT jobs citing Service Delivery in Hampshire over the 6 months to 17 November 2017.

Salary histogram for Service Delivery in Hampshire

Service Delivery
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Hampshire region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Portsmouth -1 30 £28,500 -40.00%
Fareham +6 27 £31,000 -43.12% 1
Farnborough +10 24 £42,000 +40.00%
Basingstoke -1 20 £40,000 -5.88% 3
Southampton -4 11 £45,000 +8.62%
Winchester -1 8 £22,000 -58.49%
Fleet +33 2 £55,000 -
Havant +1 1 £67,500 +132.76% 1
Eastleigh - 1 £72,500 -
Service Delivery
South East

For the 6 months to 17 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region with a requirement for Service Delivery.

1 76 (55.07%) Microsoft
2 67 (48.55%) Windows
3 56 (40.58%) ITIL
4 53 (38.41%) VMware
5 51 (36.96%) Active Directory
6 43 (31.16%) Windows Server
7 41 (29.71%) Cisco
8 39 (28.26%) WAN
9 38 (27.54%) VMware Infrastructure
9 38 (27.54%) Windows Server 2008
10 34 (24.64%) Firewall
11 33 (23.91%) Windows Server 2012
11 33 (23.91%) Windows 10
12 30 (21.74%) Microsoft Certification
13 29 (21.01%) Microsoft Office
14 27 (19.57%) Problem Management
15 26 (18.84%) MCSE
15 26 (18.84%) MS Exchange
16 25 (18.12%) LAN
16 25 (18.12%) VoIP
16 25 (18.12%) VPN
16 25 (18.12%) SLA
16 25 (18.12%) Service Management
16 25 (18.12%) Security Cleared
17 24 (17.39%) SC Cleared
17 24 (17.39%) Cisco Certification
17 24 (17.39%) Presales
18 23 (16.67%) HP
19 22 (15.94%) IIS
19 22 (15.94%) MCP

Service Delivery
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (18.84%) MS Exchange
2 22 (15.94%) IIS
3 14 (10.14%) Exchange Server 2007
3 14 (10.14%) Exchange Server 2010
3 14 (10.14%) Exchange Server 2013
4 13 (9.42%) Skype for Business
5 10 (7.25%) SharePoint
6 9 (6.52%) SharePoint 2010
6 9 (6.52%) SharePoint 2013
7 4 (2.90%) Exchange Server 2003
8 2 (1.45%) Apache
8 2 (1.45%) IBM HTTP Server
8 2 (1.45%) JBoss
8 2 (1.45%) Tomcat
8 2 (1.45%) WebSphere
8 2 (1.45%) WebSphere Application Server
Applications
1 29 (21.01%) Microsoft Office
2 9 (6.52%) Microsoft Excel
3 5 (3.62%) Microsoft PowerPoint
Business Applications
1 2 (1.45%) Remedy ITSM
Cloud Services
1 15 (10.87%) Microsoft Azure
2 8 (5.80%) Office 365
3 7 (5.07%) IaaS
3 7 (5.07%) PaaS
4 5 (3.62%) Cloud Computing
4 5 (3.62%) SaaS
5 1 (0.72%) Amazon AWS
Communications & Networking
1 39 (28.26%) WAN
2 34 (24.64%) Firewall
3 25 (18.12%) LAN
3 25 (18.12%) VoIP
3 25 (18.12%) VPN
4 20 (14.49%) MPLS
5 17 (12.32%) Ethernet
6 16 (11.59%) Cisco ASA
7 14 (10.14%) Cisco PIX
7 14 (10.14%) DSL
7 14 (10.14%) Remote Desktop
7 14 (10.14%) SSL
7 14 (10.14%) TCP/IP
8 11 (7.97%) DHCP
8 11 (7.97%) DNS
9 10 (7.25%) Skype
9 10 (7.25%) Wireless
10 5 (3.62%) BGP
10 5 (3.62%) Internet
10 5 (3.62%) OSPF
Database & Business Intelligence
1 5 (3.62%) SQL Server
2 1 (0.72%) BusinessObjects
2 1 (0.72%) MySQL
Development Applications
1 1 (0.72%) Visual Studio
General
1 16 (11.59%) Finance
2 6 (4.35%) Retail
3 4 (2.90%) Electronics
3 4 (2.90%) Telecoms
4 1 (0.72%) Advertising
4 1 (0.72%) Automotive
4 1 (0.72%) Law
4 1 (0.72%) Legal
Job Titles
1 30 (21.74%) Service Manager
2 25 (18.12%) Consultant
3 22 (15.94%) Technical Consultant
4 21 (15.22%) Analyst
5 20 (14.49%) Delivery Manager
5 20 (14.49%) Services Delivery Manager
6 19 (13.77%) Support Analyst
7 16 (11.59%) VMware Consultant
7 16 (11.59%) VMware Technical Consultant
8 14 (10.14%) IT Consultant
9 13 (9.42%) 2nd Line Support
10 12 (8.70%) 2nd Line Support Analyst
11 10 (7.25%) Service Desk Manager
11 10 (7.25%) Support Engineer
12 9 (6.52%) 2nd Line Engineer
13 7 (5.07%) ITIL Manager
13 7 (5.07%) ITIL Service Delivery Manager
13 7 (5.07%) ITIL Service Manager
14 6 (4.35%) 3rd Line Server Support
14 6 (4.35%) 3rd Line Support Engineer
Libraries, Frameworks & Software Standards
1 5 (3.62%) XML
2 3 (2.17%) RFC 2547
3 2 (1.45%) Middleware
4 1 (0.72%) .NET
4 1 (0.72%) Web Services
4 1 (0.72%) XSLT
Miscellaneous
1 14 (10.14%) Clustering
1 14 (10.14%) Replication
2 9 (6.52%) Fat Client
2 9 (6.52%) Thin Client
3 6 (4.35%) Analytical Skills
4 5 (3.62%) Data Centre
4 5 (3.62%) Video Conferencing
5 4 (2.90%) Driving Licence
6 3 (2.17%) Virtual Team
7 2 (1.45%) CMDB
7 2 (1.45%) Management Information System
7 2 (1.45%) PMI
8 1 (0.72%) Computer Science
8 1 (0.72%) Data Structures
Operating Systems
1 67 (48.55%) Windows
2 43 (31.16%) Windows Server
3 38 (27.54%) Windows Server 2008
4 33 (23.91%) Windows 10
4 33 (23.91%) Windows Server 2012
5 18 (13.04%) Windows Server 2003
6 15 (10.87%) Linux
7 14 (10.14%) Windows 7
8 8 (5.80%) CentOS
9 5 (3.62%) Red Hat Enterprise Linux
10 2 (1.45%) Unix
11 1 (0.72%) Mac OS X
11 1 (0.72%) Solaris
Processes & Methodologies
1 56 (40.58%) ITIL
2 27 (19.57%) Problem Management
3 25 (18.12%) Service Management
4 24 (17.39%) Presales
5 22 (15.94%) High Availability
6 21 (15.22%) Mentoring
7 19 (13.77%) Incident Management
8 15 (10.87%) CRM
9 14 (10.14%) Integration Testing
9 14 (10.14%) Load Balancing
9 14 (10.14%) Migration
9 14 (10.14%) Server Building
10 13 (9.42%) Project Management
11 11 (7.97%) ITIL V2
12 10 (7.25%) Continuous Improvement
12 10 (7.25%) Release Management
12 10 (7.25%) Stakeholder Management
13 9 (6.52%) ITSM
13 9 (6.52%) Root Cause Analysis
13 9 (6.52%) Time Management
Programming Languages
1 18 (13.04%) SQL
2 17 (12.32%) PowerShell
3 2 (1.45%) Python
4 1 (0.72%) Bash Shell
4 1 (0.72%) C
4 1 (0.72%) C#
4 1 (0.72%) C++
4 1 (0.72%) Go
4 1 (0.72%) Java
4 1 (0.72%) Perl
4 1 (0.72%) Ruby
Qualifications
1 30 (21.74%) Microsoft Certification
2 26 (18.84%) MCSE
3 25 (18.12%) Security Cleared
4 24 (17.39%) Cisco Certification
4 24 (17.39%) SC Cleared
5 22 (15.94%) MCP
6 21 (15.22%) CCNA
7 16 (11.59%) CCIE
8 15 (10.87%) DV Cleared
9 14 (10.14%) MCITP
9 14 (10.14%) VERITAS Certified Professional (VCP)
9 14 (10.14%) VMware Certified Professional (VCP)
10 9 (6.52%) ITIL Foundation Certificate
11 6 (4.35%) CCNP
11 6 (4.35%) Degree
12 4 (2.90%) A+ Certification
12 4 (2.90%) HNC
12 4 (2.90%) MCSA
12 4 (2.90%) Network+ Certification
13 3 (2.17%) HND
Quality Assurance & Compliance
1 25 (18.12%) SLA
2 5 (3.62%) PMO
3 4 (2.90%) QA
System Software
1 51 (36.96%) Active Directory
2 38 (27.54%) VMware Infrastructure
3 14 (10.14%) Terminal Services
4 13 (9.42%) Hyper-V
5 1 (0.72%) VMware ESXi
Systems Management
1 15 (10.87%) vCenter Server
2 14 (10.14%) Backup Exec
3 8 (5.80%) WSUS
4 6 (4.35%) SCCM
5 5 (3.62%) HP SIM
5 5 (3.62%) NetBackup
5 5 (3.62%) Symantec Endpoint Protection
6 2 (1.45%) CA Single Sign-On
6 2 (1.45%) Norton AntiVirus
7 1 (0.72%) EMC NetWorker
7 1 (0.72%) FortiGate
7 1 (0.72%) Opscode Chef
7 1 (0.72%) Puppet
Vendors
1 76 (55.07%) Microsoft
2 53 (38.41%) VMware
3 41 (29.71%) Cisco
4 23 (16.67%) HP
5 21 (15.22%) Symantec
6 20 (14.49%) Dell
7 19 (13.77%) Juniper
8 14 (10.14%) Draytek
8 14 (10.14%) ProCurve
8 14 (10.14%) SonicWALL
8 14 (10.14%) Veeam
8 14 (10.14%) Veritas
8 14 (10.14%) WatchGuard
8 14 (10.14%) ZyXEL
9 12 (8.70%) Citrix
10 8 (5.80%) NetApp
10 8 (5.80%) Red Hat
11 6 (4.35%) EMC
11 6 (4.35%) F5
12 4 (2.90%) Polycom