Customer Engagement Contracts in Leeds

Customer Engagement
West Yorkshire > Leeds

The table below provides summary statistics for contract job vacancies advertised in Leeds requiring Customer Engagement skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Engagement over the 6 months leading up to 29 August 2025, comparing them to the same period in the previous two years.

6 months to
29 Aug 2025
Same period 2024 Same period 2023
Rank 63 - 80
Rank change year-on-year - - +36
Contract jobs citing Customer Engagement 6 0 2
As % of all contract jobs advertised in Leeds 1.00% - 0.18%
As % of the Processes & Methodologies category 1.11% - 0.20%
Number of daily rates quoted 3 0 2
10th Percentile £383 - £541
25th Percentile £413 - £584
Median daily rate (50th Percentile) £475 - £663
Median % change year-on-year - - +194.44%
75th Percentile £606 - £734
90th Percentile £678 - £774
West Yorkshire median daily rate £475 - £663
% change year-on-year - - +194.44%

All Process and Methodology Skills
Leeds

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Leeds.

Contract vacancies with a requirement for process or methodology skills 541 621 991
As % of all contract IT jobs advertised in Leeds 89.87% 84.60% 90.75%
Number of daily rates quoted 357 407 695
10th Percentile £303 £350 £350
25th Percentile £400 £425 £463
Median daily rate (50th Percentile) £490 £500 £550
Median % change year-on-year -2.00% -9.09% +7.84%
75th Percentile £573 £575 £638
90th Percentile £650 £658 £717
West Yorkshire median daily rate £495 £500 £535
% change year-on-year -1.00% -6.54% +7.00%
Number of hourly rates quoted 4 25 13
10th Percentile £25.15 - £12.00
25th Percentile £25.38 £12.15 £15.75
Median hourly rate £29.56 £15.00 £19.00
Median % change year-on-year +97.03% -21.05% -10.59%
75th Percentile £50.48 £33.75 £21.31
90th Percentile £79.33 £38.75 £23.26
West Yorkshire median hourly rate £25.50 £15.17 £17.82
% change year-on-year +68.09% -14.87% -10.90%

Customer Engagement
Job Vacancy Trend in Leeds

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Customer Engagement in Leeds

Customer Engagement
Daily Rate Trend in Leeds

Contractor daily rate distribution trend for jobs in Leeds citing Customer Engagement.

Contractor daily rate distribution trend for jobs in Leeds citing Customer Engagement

Customer Engagement
Daily Rate Histogram in Leeds

Daily rate distribution for jobs citing Customer Engagement in Leeds over the 6 months to 29 August 2025.

Daily rate histogram for Customer Engagement in Leeds

Customer Engagement
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (33.33%) Dynamics CRM
Cloud Services
1 6 (100.00%) Dynamics 365
2 5 (83.33%) Power Platform
3 4 (66.67%) Power Automate
3 4 (66.67%) PowerApps
4 3 (50.00%) Azure
5 2 (33.33%) Azure DevOps
5 2 (33.33%) Azure Logic Apps
6 1 (16.67%) AWS
6 1 (16.67%) GCP
Database & Business Intelligence
1 4 (66.67%) Power BI
2 2 (33.33%) SQL Server
General
1 3 (50.00%) Finance
2 2 (33.33%) Public Sector
3 1 (16.67%) Analytical Skills
3 1 (16.67%) Retail
3 1 (16.67%) Social Skills
Job Titles
1 3 (50.00%) Consultant
1 3 (50.00%) Dynamics 365 Consultant
2 2 (33.33%) Developer
3 1 (16.67%) Architect
3 1 (16.67%) Dynamics 365 Developer
3 1 (16.67%) Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (33.33%) .NET
1 2 (33.33%) CSS
1 2 (33.33%) HTML
2 1 (16.67%) EDI
2 1 (16.67%) Middleware
Miscellaneous
1 1 (16.67%) Product Ownership
Processes & Methodologies
1 4 (66.67%) Business Intelligence
1 4 (66.67%) Translating Business Requirements
2 3 (50.00%) Data Modelling
3 2 (33.33%) API Integration
3 2 (33.33%) CI/CD
3 2 (33.33%) Clean Code
3 2 (33.33%) CRM
3 2 (33.33%) DevOps
4 1 (16.67%) Agile
4 1 (16.67%) API Management
4 1 (16.67%) B2B
4 1 (16.67%) Collaborative Working
4 1 (16.67%) Customer-Centricity
4 1 (16.67%) Presales
4 1 (16.67%) Problem-Solving
4 1 (16.67%) Process Improvement
4 1 (16.67%) Release Management
Programming Languages
1 5 (83.33%) JavaScript
2 4 (66.67%) C#
3 2 (33.33%) SQL
Qualifications
1 2 (33.33%) Microsoft Certification
Vendors
1 6 (100.00%) Microsoft
2 1 (16.67%) Google