The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Cisco ICM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Cisco ICM over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Cisco Unified Intelligent Contact Management Enterprise
England / London
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank - 431 430
Contract jobs citing Cisco ICM 0 1 6
As % of all contract IT jobs advertised in London - 0.005% 0.026%
As % of the Communications & Networking category - 0.033% 0.19%
Number of daily rates quoted 0 1 3
Median daily rate - £525 £338
Median daily rate % change year-on-year - +55.55%  
UK excluding London median daily rate £400 £425 £434
% change year-on-year -5.88% -2.01%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

Cisco ICM is in the communications and computer networking skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for communications and computer networking skills.

Contract Communications & Computer Network Skills
London
Contract job vacancies with a requirement for communications and computer networking skills 2313 2996 3120
As % of all contract IT job vacancies advertised in London 11.13% 13.85% 13.32%
Number of daily rates quoted 3950 5122 5873
Median daily rate £450 £425 £388
Median daily rate % change year-on-year +5.88% +9.67%  
90% offered a daily rate of more than £225 £235 £215
10% offered a daily rate of more than £616 £600 £550
UK excluding London median daily rate £380 £365 £340
% change year-on-year +4.10% +7.35%  
Number of hourly rates quoted 215 105 194
Median hourly rate £24.86 £22.00 £19.00
Median hourly rate % change year-on-year +13.00% +15.78%  
90% offered a hourly rate of more than £12.88 £10.80 £12.25
10% offered a hourly rate of more than £50.00 £43.75 £50.00
UK excluding London median hourly rate £27.50 £31.50 £23.00
% change year-on-year -12.69% +36.95%  

Cisco ICM
Job Vacancy Trend in London

Job postings citing Cisco ICM as a percentage of all IT jobs advertised in London.

Job vacancy trend for Cisco ICM in London

Cisco ICM
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Cisco ICM in London.

Contractor daily rate trend for Cisco ICM in London

For the 6 months to 29 June 2017, IT contractor jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Cisco ICM.

1 3 (100.00%) Cisco
1 3 (100.00%) WFM
1 3 (100.00%) Verint
2 2 (66.67%) Cisco ICM Scripting
2 2 (66.67%) NICE Systems
2 2 (66.67%) Cisco IPT
2 2 (66.67%) IP Telephony
2 2 (66.67%) Cisco UCCE
2 2 (66.67%) Continuous Improvement
2 2 (66.67%) Cisco CUCM
2 2 (66.67%) Microsoft
2 2 (66.67%) CTI
2 2 (66.67%) BCP
2 2 (66.67%) Change Management
2 2 (66.67%) Telecoms
2 2 (66.67%) Cisco IPCC
2 2 (66.67%) Microsoft Office
2 2 (66.67%) ITIL
2 2 (66.67%) CRM
2 2 (66.67%) LAN
2 2 (66.67%) WAN
2 2 (66.67%) IVR
3 1 (33.33%) VMware
3 1 (33.33%) Speech Recognition
3 1 (33.33%) QA
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) Workforce Optimisation

Cisco ICM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (66.67%) Microsoft Office
Communications & Networking
1 2 (66.67%) Cisco IPT
1 2 (66.67%) CTI
1 2 (66.67%) IP Telephony
1 2 (66.67%) LAN
1 2 (66.67%) WAN
General
1 2 (66.67%) Telecoms
Job Titles
1 2 (66.67%) Cisco IPT Specialist
1 2 (66.67%) Cisco Specialist
1 2 (66.67%) IP Specialist
1 2 (66.67%) Telephony Specialist
2 1 (33.33%) Cisco Engineer
2 1 (33.33%) Communications Engineer
Miscellaneous
1 2 (66.67%) IVR
Processes & Methodologies
1 3 (100.00%) WFM
2 2 (66.67%) BCP
2 2 (66.67%) Change Management
2 2 (66.67%) Cisco ICM Scripting
2 2 (66.67%) Continuous Improvement
2 2 (66.67%) CRM
2 2 (66.67%) ITIL
3 1 (33.33%) Speech Recognition
3 1 (33.33%) Workforce Optimisation
Quality Assurance & Compliance
1 1 (33.33%) QA
System Software
1 1 (33.33%) VMware Infrastructure
Systems Management
1 2 (66.67%) Cisco CUCM
1 2 (66.67%) Cisco IPCC
1 2 (66.67%) Cisco UCCE
Vendors
1 3 (100.00%) Cisco
1 3 (100.00%) Verint
2 2 (66.67%) Microsoft
2 2 (66.67%) NICE Systems
3 1 (33.33%) VMware