Period
to

The table below provides summary statistics for contract job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 23 May 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > London
6 months to
23 May 2022
Same period 2021 Same period 2020
Rank 153 223 214
Rank change year-on-year +70 -9 -32
Contract jobs citing ServiceNow 697 289 231
As % of all contract jobs advertised in London 1.82% 1.19% 1.16%
As % of the Vendors category 4.82% 3.10% 3.01%
Number of daily rates quoted 505 194 171
10th Percentile £216 £216 £180
25th Percentile £413 £400 £313
Median daily rate (50th Percentile) £525 £500 £475
Median % change year-on-year +5.00% +5.26% -9.52%
75th Percentile £615 £549 £538
90th Percentile £700 £650 £590
England median daily rate £500 £475 £400
% change year-on-year +5.26% +18.75% -20.00%
Number of hourly rates quoted 7 5 7
10th Percentile £20.64 - £21.88
25th Percentile £21.25 £25.75 £24.75
Median hourly rate £32.50 £27.00 £26.00
Median % change year-on-year +20.37% +3.85% +20.93%
75th Percentile £42.50 £28.00 £26.75
90th Percentile £102.50 £38.35 £26.95
England median hourly rate £15.50 £18.34 £22.00
% change year-on-year -15.49% -16.64% +27.54%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 14,453 9,309 7,684
As % of all contract IT jobs advertised in London 37.76% 38.34% 38.65%
Number of daily rates quoted 10,284 6,192 5,221
10th Percentile £356 £330 £263
25th Percentile £461 £413 £400
Median daily rate (50th Percentile) £550 £520 £500
Median % change year-on-year +5.77% +4.00% -
75th Percentile £675 £625 £600
90th Percentile £775 £700 £700
England median daily rate £525 £480 £455
% change year-on-year +9.38% +5.49% -2.15%
Number of hourly rates quoted 172 112 119
10th Percentile £17.06 £13.89 £12.49
25th Percentile £23.91 £18.25 £17.63
Median hourly rate £35.00 £26.65 £24.00
Median % change year-on-year +31.33% +11.04% +14.29%
75th Percentile £49.25 £50.44 £33.03
90th Percentile £52.54 £66.35 £47.83
England median hourly rate £21.35 £20.50 £18.60
% change year-on-year +4.15% +10.22% +1.92%

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a proportion of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing ServiceNow in London.

Daily rate trend for ServiceNow in London

ServiceNow
Daily Rate Histogram in London

Daily rate distribution for jobs citing ServiceNow in London over the 6 months to 23 May 2022.

Daily rate histogram for ServiceNow in London

ServiceNow
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing ServiceNow in London.

Hourly rate trend for ServiceNow in London

ServiceNow
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing ServiceNow in London over the 6 months to 23 May 2022.

Hourly rate histogram for ServiceNow in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the London region over the 6 months to 23 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +32 91 £500 +26.98% 27
West London -1 10 £450 -3.23% 7
South London -16 5 £450 +5.88% 2
ServiceNow
England

For the 6 months to 23 May 2022, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ServiceNow.

1 199 (28.55%) ITIL
2 182 (26.11%) Finance
3 181 (25.97%) Agile
4 179 (25.68%) ITSM
5 176 (25.25%) Social Skills
6 159 (22.81%) Service Management
7 128 (18.36%) Microsoft
8 116 (16.64%) Windows
9 105 (15.06%) Active Directory
9 105 (15.06%) Azure
10 104 (14.92%) JIRA
11 84 (12.05%) DevOps
11 84 (12.05%) Problem-Solving
12 79 (11.33%) Change Management
13 78 (11.19%) Microsoft 365
14 72 (10.33%) Confluence
15 71 (10.19%) Stakeholder Management
15 71 (10.19%) Project Management
15 71 (10.19%) CMDB
16 69 (9.90%) JavaScript
17 60 (8.61%) PowerShell
18 58 (8.32%) Scrum
18 58 (8.32%) Banking
19 56 (8.03%) Python
20 55 (7.89%) Linux
21 54 (7.75%) Migration
22 51 (7.32%) Terraform
23 50 (7.17%) Windows 10
23 50 (7.17%) Degree
23 50 (7.17%) Project Delivery

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (10.33%) Confluence
2 30 (4.30%) SharePoint
3 14 (2.01%) MS Exchange
4 11 (1.58%) IIS
5 7 (1.00%) Skype for Business
6 6 (0.86%) Elasticsearch
6 6 (0.86%) Exchange Server 2010
7 4 (0.57%) Adobe Experience Manager
7 4 (0.57%) Apache
7 4 (0.57%) CMS
7 4 (0.57%) OpenStack
7 4 (0.57%) WebSphere
8 2 (0.29%) JBoss
8 2 (0.29%) Oracle SOA Suite
9 1 (0.14%) Cloud Foundry
9 1 (0.14%) Exchange Server 2013
9 1 (0.14%) nginx
9 1 (0.14%) Tomcat
9 1 (0.14%) WebSphere Application Server
Applications
1 38 (5.45%) Microsoft Office
2 27 (3.87%) Microsoft Excel
3 16 (2.30%) Microsoft PowerPoint
4 11 (1.58%) Microsoft Project
5 6 (0.86%) MS Visio
6 4 (0.57%) Chatbot
6 4 (0.57%) Photoshop
7 2 (0.29%) Spreadsheet
8 1 (0.14%) Snagit
Business Applications
1 19 (2.73%) Remedy ITSM
2 5 (0.72%) Oracle SCM
3 3 (0.43%) assyst
3 3 (0.43%) Eikon
3 3 (0.43%) SAP S/4HANA
4 2 (0.29%) BPCS
4 2 (0.29%) CA PPM
4 2 (0.29%) Dynamics AX
4 2 (0.29%) Dynamics CRM
4 2 (0.29%) SAP BPC
4 2 (0.29%) SAP CO
4 2 (0.29%) SAP FI
4 2 (0.29%) SAP FI/CO
5 1 (0.14%) NetSuite
5 1 (0.14%) Salesforce.com CRM
5 1 (0.14%) Sparx Enterprise Architect
Cloud Services
1 105 (15.06%) Azure
2 78 (11.19%) Microsoft 365
3 39 (5.60%) AWS
4 34 (4.88%) SaaS
5 23 (3.30%) GitHub
5 23 (3.30%) PaaS
6 17 (2.44%) Azure Active Directory
7 16 (2.30%) Azure Monitor
7 16 (2.30%) Google Workspace
8 14 (2.01%) IaaS
9 13 (1.87%) Cloud Computing
9 13 (1.87%) Power Platform
9 13 (1.87%) Slack
10 10 (1.43%) IBM Blueworks
11 8 (1.15%) Serverless
12 7 (1.00%) GCP
12 7 (1.00%) Google Data Studio
12 7 (1.00%) Rubrik
13 6 (0.86%) Alation
14 5 (0.72%) Power Automate
Communications & Networking
1 38 (5.45%) DNS
2 26 (3.73%) DHCP
3 20 (2.87%) VoIP
4 18 (2.58%) Internet
5 16 (2.30%) TCP/IP
6 9 (1.29%) Kerberos
6 9 (1.29%) LAN
7 8 (1.15%) DMZ
7 8 (1.15%) SAN
7 8 (1.15%) SSL
8 7 (1.00%) Firewall
8 7 (1.00%) HTTP
9 6 (0.86%) iSCSI
9 6 (0.86%) Network Security
10 5 (0.72%) Skype
10 5 (0.72%) WAN
11 4 (0.57%) Broadband
11 4 (0.57%) VPN
12 3 (0.43%) POP3
12 3 (0.43%) SNMP
Database & Business Intelligence
1 17 (2.44%) SQL Server
2 12 (1.72%) Power BI
3 11 (1.58%) Relational Database
4 6 (0.86%) DTS
4 6 (0.86%) Metadata
4 6 (0.86%) Metadata Repository
4 6 (0.86%) SQL Server Integration Services
5 5 (0.72%) Data Lake
5 5 (0.72%) MySQL
5 5 (0.72%) NoSQL
5 5 (0.72%) RDBMS
6 4 (0.57%) Oracle Database
6 4 (0.57%) Oracle Database 12c
7 3 (0.43%) Oracle Database 11g
7 3 (0.43%) PostgreSQL
7 3 (0.43%) SAP HANA
7 3 (0.43%) Sybase ASE
8 2 (0.29%) Crystal Reports
8 2 (0.29%) PowerCenter
8 2 (0.29%) SAP BW
Development Applications
1 104 (14.92%) JIRA
2 26 (3.73%) Git (software)
3 11 (1.58%) Jenkins
4 10 (1.43%) GitLab
5 7 (1.00%) Team Foundation Server
6 6 (0.86%) IntelliJ
6 6 (0.86%) PyCharm
6 6 (0.86%) TeamCity
6 6 (0.86%) Visual Studio
6 6 (0.86%) Visual Studio Code
7 5 (0.72%) Serena SBM
7 5 (0.72%) Subversion
8 4 (0.57%) Atlassian Bamboo
8 4 (0.57%) Bitbucket
9 3 (0.43%) Oracle Forms
9 3 (0.43%) ScriptRunner
10 2 (0.29%) git-flow
10 2 (0.29%) JIRA Agile
10 2 (0.29%) SonarQube
10 2 (0.29%) Sonatype Nexus
General
1 182 (26.11%) Finance
2 176 (25.25%) Social Skills
3 58 (8.32%) Banking
4 46 (6.60%) Analytical Skills
5 42 (6.03%) Public Sector
6 33 (4.73%) Presentation Skills
6 33 (4.73%) Telecoms
7 17 (2.44%) Front Office
7 17 (2.44%) Law
8 15 (2.15%) Influencing Skills
8 15 (2.15%) Manufacturing
9 13 (1.87%) Financial Institution
10 11 (1.58%) Advertising
11 10 (1.43%) Electronics
11 10 (1.43%) Marketing
12 9 (1.29%) Investment Banking
12 9 (1.29%) Retail
13 8 (1.15%) Pharmaceutical
14 6 (0.86%) Documentation Skills
15 5 (0.72%) Organisational Skills
Job Titles
1 127 (18.22%) Analyst
2 80 (11.48%) Architect
3 79 (11.33%) Developer
4 63 (9.04%) ServiceNow Developer
5 59 (8.46%) Consultant
6 51 (7.32%) Business Analyst
7 43 (6.17%) Project Manager
8 31 (4.45%) Support Analyst
9 30 (4.30%) Service Analyst
10 26 (3.73%) Support Engineer
11 22 (3.16%) IT Manager
12 21 (3.01%) Service Manager
13 20 (2.87%) IT Analyst
14 19 (2.73%) ServiceNow Consultant
14 19 (2.73%) Solutions Architect
15 18 (2.58%) Desktop Support
15 18 (2.58%) IT Support
16 17 (2.44%) Programme Manager
17 16 (2.30%) 2nd Line Support
18 15 (2.15%) Enterprise Architect
Libraries, Frameworks & Software Standards
1 38 (5.45%) Web Services
2 37 (5.31%) REST
3 26 (3.73%) HTML
4 25 (3.59%) XML
5 24 (3.44%) LDAP
6 22 (3.16%) AngularJS
7 21 (3.01%) JSON
8 20 (2.87%) CSS
8 20 (2.87%) Node.js
9 19 (2.73%) SOAP
10 11 (1.58%) .NET
11 10 (1.43%) SailPoint
11 10 (1.43%) XSLT
12 9 (1.29%) ADO
13 6 (0.86%) Elastic Stack
13 6 (0.86%) JDBC
13 6 (0.86%) RESTful
14 5 (0.72%) Ajax
14 5 (0.72%) Kafka
14 5 (0.72%) SAML
Miscellaneous
1 71 (10.19%) CMDB
2 42 (6.03%) Data Centre
3 31 (4.45%) Virtual Team
4 28 (4.02%) Management Information System
5 27 (3.87%) Self-Motivation
6 20 (2.87%) Replication
7 19 (2.73%) Enterprise Software
8 16 (2.30%) Private Cloud
9 15 (2.15%) Public Cloud
9 15 (2.15%) User Experience
10 14 (2.01%) Clustering
11 12 (1.72%) Video Conferencing
12 10 (1.43%) PKI
13 8 (1.15%) Hybrid Cloud
14 7 (1.00%) Foreign Exchange (FX)
14 7 (1.00%) iPad
14 7 (1.00%) iPhone
15 6 (0.86%) BYOD
15 6 (0.86%) Enterprise Storage
16 5 (0.72%) Blackberry
Operating Systems
1 116 (16.64%) Windows
2 55 (7.89%) Linux
3 50 (7.17%) Windows 10
4 31 (4.45%) Android
5 22 (3.16%) Apple iOS
5 22 (3.16%) Red Hat Enterprise Linux
6 21 (3.01%) Windows Server
7 12 (1.72%) Mac OS
8 11 (1.58%) Unix
9 9 (1.29%) Windows 7
10 8 (1.15%) Windows Server 2019
11 7 (1.00%) Oracle Linux
11 7 (1.00%) Windows Server 2016
12 6 (0.86%) Solaris
13 4 (0.57%) Mac OS X
14 2 (0.29%) CentOS
14 2 (0.29%) SUSE
14 2 (0.29%) Ubuntu
15 1 (0.14%) Windows Server 2008
15 1 (0.14%) Windows Server 2012
Processes & Methodologies
1 199 (28.55%) ITIL
2 181 (25.97%) Agile
3 179 (25.68%) ITSM
4 159 (22.81%) Service Management
5 84 (12.05%) DevOps
5 84 (12.05%) Problem-Solving
6 79 (11.33%) Change Management
7 71 (10.19%) Project Management
7 71 (10.19%) Stakeholder Management
8 58 (8.32%) Scrum
9 54 (7.75%) Migration
10 50 (7.17%) Project Delivery
11 47 (6.74%) Service Delivery
12 45 (6.46%) Configuration Management
13 42 (6.03%) Incident Management
14 41 (5.88%) Risk Management
15 39 (5.60%) Problem Management
16 38 (5.45%) Information Security
17 37 (5.31%) Decision-Making
18 35 (5.02%) CI/CD
Programming Languages
1 69 (9.90%) JavaScript
2 60 (8.61%) PowerShell
3 56 (8.03%) Python
4 49 (7.03%) SQL
5 30 (4.30%) Bash
6 26 (3.73%) Java
7 16 (2.30%) C#
8 15 (2.15%) Go
9 11 (1.58%) Perl
10 10 (1.43%) C
11 9 (1.29%) Ruby
11 9 (1.29%) Shell Script
11 9 (1.29%) T-SQL
12 7 (1.00%) VB.NET
13 6 (0.86%) VBA
14 4 (0.57%) Groovy
15 3 (0.43%) PL/SQL
15 3 (0.43%) VBScript
16 2 (0.29%) C++
16 2 (0.29%) VB
Qualifications
1 50 (7.17%) Degree
2 44 (6.31%) Security Cleared
3 30 (4.30%) SC Cleared
4 17 (2.44%) ITIL Certification
5 13 (1.87%) ITIL Foundation Certificate
6 10 (1.43%) Microsoft Certification
7 9 (1.29%) DV Cleared
8 8 (1.15%) MCSE
8 8 (1.15%) PMI Certification
9 7 (1.00%) BPSS Clearance
9 7 (1.00%) Computer Science Degree
9 7 (1.00%) IIBA
10 6 (0.86%) PMP
11 4 (0.57%) Master's Degree
11 4 (0.57%) MCP
12 3 (0.43%) CCA
12 3 (0.43%) MBA
12 3 (0.43%) PhD
12 3 (0.43%) PRINCE2 Certification
12 3 (0.43%) RHCE
Quality Assurance & Compliance
1 42 (6.03%) SLA
2 24 (3.44%) GRC
3 23 (3.30%) Data Quality
4 12 (1.72%) GDPR
4 12 (1.72%) QA
5 10 (1.43%) COBIT
5 10 (1.43%) ISO/IEC 27001
6 9 (1.29%) Sarbanes-Oxley
7 8 (1.15%) NIST
8 5 (0.72%) Accessibility
9 4 (0.57%) PMO
10 3 (0.43%) ISO/IEC 20000
10 3 (0.43%) PCI DSS
11 1 (0.14%) Disclosure Scotland
11 1 (0.14%) Government Security Classifications
11 1 (0.14%) NCSC
11 1 (0.14%) WCAG
System Software
1 105 (15.06%) Active Directory
2 40 (5.74%) VMware Infrastructure
3 24 (3.44%) Docker
4 19 (2.73%) Virtual Machines
5 12 (1.72%) Firmware
6 9 (1.29%) Virtual Desktop
7 8 (1.15%) NFS
8 6 (0.86%) Hyper-V
8 6 (0.86%) Microsoft App-V
8 6 (0.86%) VMware ESXi
8 6 (0.86%) vSphere
9 3 (0.43%) Oracle RAC
10 2 (0.29%) Veritas File System
10 2 (0.29%) Veritas Volume Manager
10 2 (0.29%) VMware NSX
11 1 (0.14%) BitLocker
11 1 (0.14%) EMC RecoverPoint
11 1 (0.14%) Virtual Servers
11 1 (0.14%) VMware Workstation
Systems Management
1 51 (7.32%) Terraform
2 42 (6.03%) SCCM
3 30 (4.30%) Single Sign-On
4 24 (3.44%) Ansible
5 20 (2.87%) Kubernetes
5 20 (2.87%) Microsoft Intune
6 18 (2.58%) Active Directory Federation Services
7 13 (1.87%) Jamf Pro
8 9 (1.29%) Kibana
9 7 (1.00%) Argo
9 7 (1.00%) Consul
10 6 (0.86%) Failover Clustering
10 6 (0.86%) logstash
11 5 (0.72%) AirWatch
11 5 (0.72%) Control-M
11 5 (0.72%) Grafana
11 5 (0.72%) ITRS Geneos
11 5 (0.72%) Microsoft Clustering
11 5 (0.72%) QRadar
11 5 (0.72%) RSA Archer
Vendors
1 128 (18.36%) Microsoft
2 48 (6.89%) VMware
3 33 (4.73%) SAP
4 31 (4.45%) Citrix
5 30 (4.30%) Remedy
6 28 (4.02%) Oracle
7 24 (3.44%) Cisco
7 24 (3.44%) Splunk
8 21 (3.01%) Red Hat
9 18 (2.58%) Google
9 18 (2.58%) IBM
10 16 (2.30%) Dynatrace
11 15 (2.15%) Apple
12 14 (2.01%) Snow
13 12 (1.72%) Salesforce.com
14 11 (1.58%) NetApp
15 10 (1.43%) BMC
15 10 (1.43%) CyberArk
15 10 (1.43%) Okta
15 10 (1.43%) Reuters