Period
to 5 March 2021

The table below provides summary statistics for contract job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 5 March 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > London
6 months to
5 Mar 2021
Same period 2020 Same period 2019
Rank 203 221 199
Rank change year-on-year +18 -22 +21
Contract jobs citing ServiceNow 250 325 624
As % of all contract jobs advertised in London 1.24% 1.16% 1.42%
As % of the Vendors category 3.29% 2.96% 3.59%
Number of daily rates quoted 217 261 471
Median daily rate £500 £500 £550
Median daily rate % change year-on-year - -9.09% +10.00%
10th Percentile £313 £213 £231
90th Percentile £625 £588 £638
England median daily rate £486 £450 £500
% change year-on-year +8.06% -10.00% +5.26%
Number of hourly rates quoted 3 18 11
Median hourly rate £43.50 £23.47 £24.50
Median hourly rate % change year-on-year +85.38% -4.22% +13.95%
10th Percentile £28.95 £17.10 £12.75
90th Percentile £45.25 £26.75 £27.25
England median hourly rate £22.00 £21.17 £17.50
% change year-on-year +3.92% +20.97% +9.38%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 7,602 10,995 17,367
As % of all contract IT jobs advertised in London 37.81% 39.19% 39.63%
Number of daily rates quoted 5,080 7,615 11,749
Median daily rate £500 £500 £500
10th Percentile £306 £255 £288
90th Percentile £675 £688 £675
England median daily rate £473 £450 £450
% change year-on-year +5.00% - -
Number of hourly rates quoted 85 191 269
Median hourly rate £27.50 £21.00 £19.85
Median hourly rate % change year-on-year +30.95% +5.79% -3.17%
10th Percentile £13.72 £12.44 £12.70
90th Percentile £68.00 £48.75 £38.70
Median hourly rate £22.38 £18.70 £17.50
% change year-on-year +19.65% +6.86% +0.72%

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a proportion of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing ServiceNow in London.

Daily rate trend for ServiceNow in London

ServiceNow
Daily Rate Histogram in London

Daily rate distribution for jobs citing ServiceNow in London over the 6 months to 5 March 2021.

Daily rate histogram for ServiceNow in London

ServiceNow
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing ServiceNow in London.

Hourly rate trend for ServiceNow in London

ServiceNow
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing ServiceNow in London over the 6 months to 5 March 2021.

Hourly rate histogram for ServiceNow in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the London region over the 6 months to 5 March 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +54 22 £527 +31.81% 20
East London +30 2 £484 +22.10% 2
West London +33 1 £140 -68.89% 9
North London +8 1 - -
ServiceNow
England

For the 6 months to 5 March 2021, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for ServiceNow.

1 71 (28.40%) ITSM
2 58 (23.20%) Service Management
3 56 (22.40%) Agile Software Development
4 50 (20.00%) ITIL
5 41 (16.40%) JavaScript
6 38 (15.20%) XML
7 37 (14.80%) Windows
7 37 (14.80%) Active Directory
8 35 (14.00%) JIRA
9 34 (13.60%) Azure
10 33 (13.20%) Ajax
11 32 (12.80%) Security Cleared
12 31 (12.40%) HTML
12 31 (12.40%) Change Management
13 30 (12.00%) CSS
13 30 (12.00%) SC Cleared
13 30 (12.00%) AngularJS
14 28 (11.20%) Finance
14 28 (11.20%) CMS
15 24 (9.60%) Configuration Management
15 24 (9.60%) Problem-Solving
16 23 (9.20%) REST
17 21 (8.40%) Web Services
17 21 (8.40%) LDAP
17 21 (8.40%) DevOps
18 20 (8.00%) Linux
18 20 (8.00%) Migration
18 20 (8.00%) CMDB
19 19 (7.60%) Python
19 19 (7.60%) Microsoft

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (11.20%) CMS
2 13 (5.20%) Confluence
3 7 (2.80%) SharePoint
4 2 (0.80%) Camunda
4 2 (0.80%) SAS
4 2 (0.80%) Skype for Business
5 1 (0.40%) DataSynapse
5 1 (0.40%) Exchange Server 2007
5 1 (0.40%) Exchange Server 2013
5 1 (0.40%) IIS
5 1 (0.40%) MS Exchange
5 1 (0.40%) Oracle SOA Suite
5 1 (0.40%) Oracle Workflow
Applications
1 10 (4.00%) Microsoft Office
2 8 (3.20%) Microsoft Project
3 4 (1.60%) Microsoft Excel
4 2 (0.80%) Microsoft PowerPoint
4 2 (0.80%) MS Visio
5 1 (0.40%) Chatbot
Business Applications
1 6 (2.40%) Remedy ITSM
2 1 (0.40%) Maximo
2 1 (0.40%) SAP S/4HANA
Cloud Services
1 34 (13.60%) Azure
2 18 (7.20%) AWS
3 17 (6.80%) Microsoft 365
3 17 (6.80%) SaaS
4 8 (3.20%) PaaS
5 6 (2.40%) GCP
5 6 (2.40%) GitHub
6 5 (2.00%) Azure Active Directory
7 4 (1.60%) Cloud Computing
7 4 (1.60%) IaaS
8 2 (0.80%) Google Analytics
8 2 (0.80%) Power Platform
8 2 (0.80%) ServiceMax
8 2 (0.80%) SuccessFactors
9 1 (0.40%) Amazon ECS
9 1 (0.40%) AWS CodeCommit
9 1 (0.40%) AWS OpsWorks
9 1 (0.40%) IBM Cloud
9 1 (0.40%) Logic Apps
9 1 (0.40%) Slack
Communications & Networking
1 8 (3.20%) DNS
1 8 (3.20%) TCP/IP
2 6 (2.40%) SSL
3 5 (2.00%) HTTP
4 4 (1.60%) Firewall
4 4 (1.60%) Kerberos
4 4 (1.60%) VPN
5 3 (1.20%) NetScaler
5 3 (1.20%) Wireless
6 2 (0.80%) FTP
6 2 (0.80%) IMAP
6 2 (0.80%) LAN
6 2 (0.80%) Network Security
6 2 (0.80%) Remote Desktop
6 2 (0.80%) Skype
6 2 (0.80%) SMTP
6 2 (0.80%) VoIP
6 2 (0.80%) VSAN
6 2 (0.80%) WAN
6 2 (0.80%) Wi-Fi
Database & Business Intelligence
1 11 (4.40%) SQL Server
2 7 (2.80%) DTS
2 7 (2.80%) SQL Server 2008
3 6 (2.40%) SQL Server Integration Services
4 5 (2.00%) Relational Database
5 4 (1.60%) MySQL
5 4 (1.60%) PostgreSQL
6 3 (1.20%) MongoDB
6 3 (1.20%) Tableau
7 2 (0.80%) Apache Hive
7 2 (0.80%) Big Data
7 2 (0.80%) Data Lake
7 2 (0.80%) Hadoop
7 2 (0.80%) Power BI
7 2 (0.80%) PowerCenter
8 1 (0.40%) Oracle Database 11g
8 1 (0.40%) SQL Server 2014
8 1 (0.40%) SQL Server 2016
8 1 (0.40%) SQL Server 2017
8 1 (0.40%) SQL Server 2019
Development Applications
1 35 (14.00%) JIRA
2 8 (3.20%) Git (software)
2 8 (3.20%) Jenkins
3 7 (2.80%) TeamCity
4 6 (2.40%) GitLab
4 6 (2.40%) Team Foundation Server
4 6 (2.40%) Visual Studio
5 5 (2.00%) Subversion
6 4 (1.60%) Serena SBM
7 3 (1.20%) Artifactory
7 3 (1.20%) Atlassian Bamboo
7 3 (1.20%) Selenium
7 3 (1.20%) SonarQube
8 2 (0.80%) Bitbucket
8 2 (0.80%) Gerrit
8 2 (0.80%) JUnit
8 2 (0.80%) Toad
8 2 (0.80%) Visual Studio Team System
9 1 (0.40%) HP UFT
9 1 (0.40%) JMeter
General
1 28 (11.20%) Finance
2 9 (3.60%) Banking
3 8 (3.20%) Telecoms
4 6 (2.40%) Public Sector
5 4 (1.60%) Spanish Language
6 3 (1.20%) French Language
6 3 (1.20%) International Banking
6 3 (1.20%) Law
6 3 (1.20%) Legal
6 3 (1.20%) Retail
7 2 (0.80%) Front Office
7 2 (0.80%) German Language
7 2 (0.80%) Italian Language
7 2 (0.80%) Manufacturing
7 2 (0.80%) Marketing
8 1 (0.40%) Back Office
8 1 (0.40%) Electronics
8 1 (0.40%) Financial Institution
8 1 (0.40%) Pharmaceutical
8 1 (0.40%) Private Banking
Job Titles
1 71 (28.40%) Developer
2 65 (26.00%) ServiceNow Developer
3 35 (14.00%) Analyst
4 31 (12.40%) Consultant
5 25 (10.00%) Architect
6 15 (6.00%) Solutions Architect
7 14 (5.60%) ServiceNow Consultant
8 12 (4.80%) Administrator
9 11 (4.40%) Project Manager
10 9 (3.60%) Service Analyst
11 8 (3.20%) Support Engineer
12 7 (2.80%) Business Analyst
12 7 (2.80%) ITIL Manager
12 7 (2.80%) Service Manager
13 6 (2.40%) Senior Architect
13 6 (2.40%) Service Desk Analyst
14 5 (2.00%) Change Manager
14 5 (2.00%) Data Analyst
14 5 (2.00%) Technical Consultant
14 5 (2.00%) Technical Leader
Libraries, Frameworks & Software Standards
1 38 (15.20%) XML
2 33 (13.20%) Ajax
3 31 (12.40%) HTML
4 30 (12.00%) AngularJS
4 30 (12.00%) CSS
5 23 (9.20%) REST
6 21 (8.40%) LDAP
6 21 (8.40%) Web Services
7 17 (6.80%) SOAP
8 11 (4.40%) SailPoint
9 8 (3.20%) JSON
9 8 (3.20%) SAML
10 7 (2.80%) .NET
11 6 (2.40%) XSLT
12 5 (2.00%) Node.js
12 5 (2.00%) ODBC
13 4 (1.60%) Spring
13 4 (1.60%) Twitter Bootstrap
14 3 (1.20%) JDBC
14 3 (1.20%) YAML
Miscellaneous
1 20 (8.00%) CMDB
2 10 (4.00%) Analytical Skills
3 8 (3.20%) Self-Motivation
4 7 (2.80%) Management Information System
5 6 (2.40%) User Experience
6 4 (1.60%) Data Centre
6 4 (1.60%) Private Cloud
6 4 (1.60%) Smartphone
7 3 (1.20%) Enterprise Cloud
7 3 (1.20%) Hybrid Cloud
7 3 (1.20%) Life Science
7 3 (1.20%) Replication
8 2 (0.80%) Clustering
8 2 (0.80%) Linux Command Line
8 2 (0.80%) PMI
9 1 (0.40%) Credit Derivative
9 1 (0.40%) Derivative
9 1 (0.40%) Foreign Exchange (FX)
9 1 (0.40%) Photography
9 1 (0.40%) Web 2.0
Operating Systems
1 37 (14.80%) Windows
2 20 (8.00%) Linux
3 17 (6.80%) Windows 10
4 15 (6.00%) Unix
5 11 (4.40%) Windows 7
6 9 (3.60%) Windows Server
7 8 (3.20%) Red Hat Enterprise Linux
8 5 (2.00%) Windows Server 2008
8 5 (2.00%) Windows Server 2016
9 4 (1.60%) CentOS
9 4 (1.60%) Windows Server 2012
9 4 (1.60%) Windows Server 2019
10 3 (1.20%) Mac OS
10 3 (1.20%) Ubuntu
10 3 (1.20%) VMS
11 2 (0.80%) Apple iOS
11 2 (0.80%) Solaris
11 2 (0.80%) SUSE
Processes & Methodologies
1 71 (28.40%) ITSM
2 58 (23.20%) Service Management
3 56 (22.40%) Agile Software Development
4 50 (20.00%) ITIL
5 31 (12.40%) Change Management
6 24 (9.60%) Configuration Management
6 24 (9.60%) Problem-Solving
7 21 (8.40%) DevOps
8 20 (8.00%) Migration
9 18 (7.20%) Incident Management
9 18 (7.20%) Knowledge Management
10 17 (6.80%) Project Management
10 17 (6.80%) Stakeholder Management
11 16 (6.40%) Cybersecurity
12 15 (6.00%) ITIL V3
13 13 (5.20%) SDLC
13 13 (5.20%) Workflow
14 12 (4.80%) Case Management
14 12 (4.80%) Identity Access Management
14 12 (4.80%) Problem Management
Programming Languages
1 41 (16.40%) JavaScript
2 19 (7.60%) Python
3 12 (4.80%) Java
4 10 (4.00%) SQL
5 9 (3.60%) Bash Shell
5 9 (3.60%) Perl
6 8 (3.20%) C#
7 7 (2.80%) PowerShell
7 7 (2.80%) Shell Script
8 6 (2.40%) T-SQL
8 6 (2.40%) VB.NET
9 4 (1.60%) Groovy
10 3 (1.20%) C
10 3 (1.20%) Ruby
11 2 (0.80%) BeanShell
11 2 (0.80%) PL/SQL
12 1 (0.40%) Apex Code
12 1 (0.40%) TypeScript
12 1 (0.40%) VB
Qualifications
1 32 (12.80%) Security Cleared
2 30 (12.00%) SC Cleared
3 10 (4.00%) DV Cleared
4 8 (3.20%) Degree
5 4 (1.60%) CISSP
6 3 (1.20%) CISA
6 3 (1.20%) CISM
7 2 (0.80%) CISMP
7 2 (0.80%) ITIL Certification
7 2 (0.80%) ITIL Foundation Certificate
7 2 (0.80%) MBA
7 2 (0.80%) Microsoft Certification
7 2 (0.80%) PMI Certification
7 2 (0.80%) VCAP
8 1 (0.40%) BPSS Clearance
8 1 (0.40%) CBAP
8 1 (0.40%) Computer Science Degree
8 1 (0.40%) CSPO
8 1 (0.40%) IIBA
8 1 (0.40%) TOGAF Certification
Quality Assurance & Compliance
1 9 (3.60%) SLA
2 7 (2.80%) QA
3 4 (1.60%) Sarbanes-Oxley
4 3 (1.20%) GDPR
5 2 (0.80%) NCSC
5 2 (0.80%) NIST
5 2 (0.80%) PMBOK
5 2 (0.80%) PMO
6 1 (0.40%) Cyber Essentials
6 1 (0.40%) Data Quality
6 1 (0.40%) ISO 31000
6 1 (0.40%) ISO/IEC 27001
6 1 (0.40%) ISO/IEC 27005
6 1 (0.40%) ITGC
System Software
1 37 (14.80%) Active Directory
2 12 (4.80%) VMware Infrastructure
3 10 (4.00%) Docker
4 4 (1.60%) Hyper-V
4 4 (1.60%) VMware ESXi
5 3 (1.20%) NFS
5 3 (1.20%) Virtual Machines
5 3 (1.20%) vSphere
6 2 (0.80%) vCloud
6 2 (0.80%) Veritas File System
6 2 (0.80%) VMware NSX
7 1 (0.40%) GPFS
7 1 (0.40%) Oracle RAC
7 1 (0.40%) Samba
7 1 (0.40%) Virtual Servers
Systems Management
1 10 (4.00%) Ansible
2 9 (3.60%) SCCM
3 7 (2.80%) Single Sign-On
4 6 (2.40%) Kubernetes
4 6 (2.40%) Puppet
4 6 (2.40%) QRadar
5 5 (2.00%) Terraform
6 4 (1.60%) Control-M
6 4 (1.60%) EMC NetWorker
6 4 (1.60%) Microsoft Intune
6 4 (1.60%) Opscode Chef
6 4 (1.60%) SCOM
6 4 (1.60%) Tivoli
6 4 (1.60%) Tivoli Storage Manager
7 3 (1.20%) IBM BigFix
7 3 (1.20%) Icinga
7 3 (1.20%) Nessus
7 3 (1.20%) Netcool
7 3 (1.20%) vRealize
7 3 (1.20%) vRealize Orchestrator
Vendors
1 19 (7.60%) Microsoft
2 14 (5.60%) SAP
3 12 (4.80%) CyberArk
3 12 (4.80%) Oracle
3 12 (4.80%) Splunk
3 12 (4.80%) VMware
4 11 (4.40%) BMC
4 11 (4.40%) Remedy
5 10 (4.00%) IBM
5 10 (4.00%) Snow
6 7 (2.80%) Okta
6 7 (2.80%) Qualys
7 6 (2.40%) Ivanti
8 5 (2.00%) Red Hat
8 5 (2.00%) SolarWinds
9 4 (1.60%) EMC
9 4 (1.60%) Google
9 4 (1.60%) HP
9 4 (1.60%) Qualtrics
9 4 (1.60%) Serena