The table below provides summary statistics for contract job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England / London
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 150 193 279
Rank change year-on-year +43 +86  
Contract jobs citing ServiceNow 353 276 156
As % of all contract IT jobs advertised in London 1.70% 1.27% 0.66%
As % of the Vendors category 4.12% 3.08% 1.51%
Number of daily rates quoted 255 221 106
Median daily rate £500 £500 £438
Median daily rate % change year-on-year - +14.28%  
90% offered a daily rate of more than £293 £350 £236
10% offered a daily rate of more than £625 £620 £550
UK excluding London median daily rate £400 £375 £388
% change year-on-year +6.66% -3.22%  
Number of hourly rates quoted 0 1 7
Median hourly rate - £112.50 £8.50
Median hourly rate % change year-on-year - +1223.52%  
UK excluding London median hourly rate £15.00 £20.50 £11.00
% change year-on-year -26.82% +86.36%  

ServiceNow is in the vendor products and services category. The following table is for comparison with the above and provides summary statistics for all vendor product and service related skills in contract job vacancies advertised in London.

Contract Vendor Product & Service Skills
London
Contract job vacancies with a requirement for skills associated with vendor products and/or services 8559 8971 10328
As % of all contract IT job vacancies advertised in London 41.29% 41.33% 44.03%
Number of daily rates quoted 5792 6194 6826
Median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.55% +5.88%  
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £625 £603 £600
UK excluding London median daily rate £400 £375 £363
% change year-on-year +6.66% +3.44%  
Number of hourly rates quoted 111 115 257
Median hourly rate £23.75 £18.70 £20.00
Median hourly rate % change year-on-year +27.00% -6.50%  
90% offered a hourly rate of more than £12.93 £12.50 £13.00
10% offered a hourly rate of more than £50.00 £42.65 £52.17
UK excluding London median hourly rate £17.50 £20.50 £18.50
% change year-on-year -14.63% +10.81%  

ServiceNow
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing ServiceNow as a proportion of all contract or permanent IT jobs with a match in the Vendors category.

Job vacancy trend for ServiceNow in London

ServiceNow
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in London.

Contractor daily rate trend for ServiceNow in London

ServiceNow
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ServiceNow in London over the 3 months to 22 June 2017.

Contractor daily rate histogram for ServiceNow in London

ServiceNow
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in London.

Contractor hourly rate trend for ServiceNow in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +15 34 £420 -16.00% 11
Kingston Upon Thames -4 5 £850 -
Canary Wharf +2 2 - -
Hammersmith - 2 £380 -
Croydon - 1 - -
Wimbledon - 1 - -
ServiceNow
England

For the 6 months to 22 June 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ServiceNow.

1 226 (39.51%) ITSM
2 217 (37.94%) ITIL
3 161 (28.15%) Service Management
4 147 (25.70%) Finance
5 134 (23.43%) JavaScript
6 128 (22.38%) HTML
7 109 (19.06%) Windows
8 87 (15.21%) CSS
9 84 (14.69%) Web Services
10 77 (13.46%) XML
11 74 (12.94%) Active Directory
12 71 (12.41%) PowerShell
13 70 (12.24%) CMDB
14 69 (12.06%) Banking
15 62 (10.84%) Configuration Management
16 60 (10.49%) Agile Software Development
17 57 (9.97%) Workflow
17 57 (9.97%) Microsoft
18 52 (9.09%) SQL
19 49 (8.57%) Java
20 46 (8.04%) Asset Management
21 44 (7.69%) CMS
22 41 (7.17%) AngularJS
22 41 (7.17%) Windows Server
23 38 (6.64%) VMware
24 37 (6.47%) Microsoft Azure
24 37 (6.47%) Ajax
25 36 (6.29%) Incident Management
25 36 (6.29%) Change Management
26 35 (6.12%) Data Centre

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (7.69%) CMS
2 23 (4.02%) SharePoint
3 8 (1.40%) MS Exchange
4 7 (1.22%) Blackberry Enterprise Server
4 7 (1.22%) Exchange Server 2010
4 7 (1.22%) Exchange Server 2013
5 5 (0.87%) IIS
6 4 (0.70%) Skype for Business
7 2 (0.35%) Apache Pig
7 2 (0.35%) Apache Spark
7 2 (0.35%) Confluence
7 2 (0.35%) Documentum
7 2 (0.35%) Elasticsearch
7 2 (0.35%) MS Project Server
7 2 (0.35%) SharePoint 2013
7 2 (0.35%) WebSphere
7 2 (0.35%) WebSphere Application Server
8 1 (0.17%) Apache
8 1 (0.17%) IBM Notes
8 1 (0.17%) JBoss
Applications
1 31 (5.42%) Microsoft Office
2 14 (2.45%) Microsoft Excel
3 6 (1.05%) Microsoft PowerPoint
4 5 (0.87%) Microsoft Project
5 1 (0.17%) MS Visio
Business Applications
1 7 (1.22%) SAP Oil and Gas
2 6 (1.05%) NetSuite
3 3 (0.52%) Remedy ITSM
4 2 (0.35%) thinkFolio
4 2 (0.35%) WebTrends
5 1 (0.17%) Payment Gateway
5 1 (0.17%) RMDS
Cloud Services
1 37 (6.47%) Microsoft Azure
2 33 (5.77%) Amazon AWS
3 31 (5.42%) Office 365
4 21 (3.67%) SaaS
5 16 (2.80%) PaaS
6 10 (1.75%) SuccessFactors
7 9 (1.57%) IaaS
8 8 (1.40%) AWS CloudFormation
9 7 (1.22%) G Suite
10 3 (0.52%) GitHub
10 3 (0.52%) OpenShift
11 1 (0.17%) Amazon S3
11 1 (0.17%) OneDrive
11 1 (0.17%) Virtual Private Cloud
Communications & Networking
1 19 (3.32%) LDAP
2 16 (2.80%) VPN
3 14 (2.45%) SAN
4 13 (2.27%) SNMP
4 13 (2.27%) SSL
5 11 (1.92%) DNS
5 11 (1.92%) NAS
5 11 (1.92%) TCP/IP
6 10 (1.75%) DHCP
7 9 (1.57%) Firewall
7 9 (1.57%) SMTP
7 9 (1.57%) Wi-Fi
8 8 (1.40%) Remote Desktop
9 7 (1.22%) Internet
9 7 (1.22%) Intranet
10 6 (1.05%) TACACS
11 5 (0.87%) Cisco ASA
11 5 (0.87%) HTTP
11 5 (0.87%) SSH
12 4 (0.70%) Cisco IOS
Database & Business Intelligence
1 17 (2.97%) SQL Server
2 6 (1.05%) Relational Database
3 5 (0.87%) MySQL
4 4 (0.70%) Data Warehouse
5 3 (0.52%) Oracle Reports
5 3 (0.52%) SQL Server 2008
6 2 (0.35%) Apache Cassandra
6 2 (0.35%) Apache Hive
6 2 (0.35%) Big Data
6 2 (0.35%) BusinessObjects
6 2 (0.35%) GIS
6 2 (0.35%) Hadoop
6 2 (0.35%) HBase
6 2 (0.35%) MongoDB
6 2 (0.35%) NoSQL
7 1 (0.17%) Data Mining
7 1 (0.17%) Oracle Database
7 1 (0.17%) PostgreSQL
7 1 (0.17%) QlikView
7 1 (0.17%) SQL Server 2012
Development Applications
1 22 (3.85%) JIRA
2 10 (1.75%) Jenkins
3 6 (1.05%) Git (software)
4 3 (0.52%) Subversion
5 2 (0.35%) Atlassian Bamboo
5 2 (0.35%) Gradle
5 2 (0.35%) Maven
6 1 (0.17%) Artifactory
6 1 (0.17%) git-flow
6 1 (0.17%) Selenium
6 1 (0.17%) Team Foundation Server
General
1 147 (25.70%) Finance
2 69 (12.06%) Banking
3 22 (3.85%) Telecoms
4 16 (2.80%) Investment Banking
5 13 (2.27%) Manufacturing
6 11 (1.92%) Retail
7 7 (1.22%) Electronics
7 7 (1.22%) Financial Institution
7 7 (1.22%) Law
7 7 (1.22%) Legal
7 7 (1.22%) Marketing
7 7 (1.22%) Pharmaceutical
8 4 (0.70%) Japanese Language
9 3 (0.52%) Front Office
10 2 (0.35%) Advertising
10 2 (0.35%) French Language
10 2 (0.35%) Italian Language
11 1 (0.17%) Publishing
11 1 (0.17%) Spanish Language
Job Titles
1 194 (33.92%) Developer
2 174 (30.42%) ServiceNow Developer
3 117 (20.45%) Analyst
4 91 (15.91%) Architect
5 59 (10.31%) Consultant
6 53 (9.27%) Business Analyst
7 40 (6.99%) ServiceNow Consultant
8 33 (5.77%) Service Analyst
9 32 (5.59%) Administrator
10 25 (4.37%) Lead Developer
11 20 (3.50%) Lead Architect
12 15 (2.62%) Service Desk Analyst
13 14 (2.45%) Cloud Architect
14 13 (2.27%) Desktop Support
15 11 (1.92%) Incident Manager
15 11 (1.92%) Service Manager
16 10 (1.75%) IT Analyst
16 10 (1.75%) Project Manager
17 9 (1.57%) Identity and Access Management Analyst
17 9 (1.57%) Infrastructure Architect
Libraries, Frameworks & Software Standards
1 128 (22.38%) HTML
2 87 (15.21%) CSS
3 84 (14.69%) Web Services
4 77 (13.46%) XML
5 41 (7.17%) AngularJS
6 37 (6.47%) Ajax
7 30 (5.24%) REST
8 22 (3.85%) SOAP
9 21 (3.67%) .NET
10 19 (3.32%) Twitter Bootstrap
11 18 (3.15%) JSON
12 17 (2.97%) SAML
13 14 (2.45%) HTML5
14 12 (2.10%) SailPoint
15 11 (1.92%) OAuth
16 6 (1.05%) Middleware
17 5 (0.87%) jQuery
17 5 (0.87%) XHTML
18 4 (0.70%) OpenID
19 3 (0.52%) Node.js
Miscellaneous
1 70 (12.24%) CMDB
2 35 (6.12%) Data Centre
3 19 (3.32%) Analytical Skills
4 16 (2.80%) Enterprise Software
4 16 (2.80%) Greenfield Project
5 9 (1.57%) Blackberry
5 9 (1.57%) User Experience
6 7 (1.22%) Private Cloud
7 6 (1.05%) Security Operations Centre
7 6 (1.05%) Virtual Team
8 5 (0.87%) Replication
8 5 (0.87%) Video Conferencing
9 4 (0.70%) Computer Science
9 4 (0.70%) Web 2.0
10 3 (0.52%) Enterprise Cloud
10 3 (0.52%) Hedge funds
10 3 (0.52%) iPad
10 3 (0.52%) iPhone
10 3 (0.52%) iSeries
10 3 (0.52%) Management Information System
Operating Systems
1 109 (19.06%) Windows
2 41 (7.17%) Windows Server
3 30 (5.24%) Unix
4 27 (4.72%) Linux
4 27 (4.72%) Windows 7
5 16 (2.80%) Windows Server 2012
6 9 (1.57%) Android
6 9 (1.57%) Windows 10
7 8 (1.40%) Mac OS X
8 4 (0.70%) Red Hat Enterprise Linux
8 4 (0.70%) Solaris
9 3 (0.52%) Apple iOS
9 3 (0.52%) CentOS
10 2 (0.35%) OpenVMS
10 2 (0.35%) Windows XP
11 1 (0.17%) Mac OS
11 1 (0.17%) Ubuntu
11 1 (0.17%) VMS
11 1 (0.17%) Windows 8
11 1 (0.17%) Windows Server 2008
Processes & Methodologies
1 226 (39.51%) ITSM
2 217 (37.94%) ITIL
3 161 (28.15%) Service Management
4 62 (10.84%) Configuration Management
5 60 (10.49%) Agile Software Development
6 57 (9.97%) Workflow
7 46 (8.04%) Asset Management
8 36 (6.29%) Change Management
8 36 (6.29%) Incident Management
9 33 (5.77%) Data Modelling
9 33 (5.77%) Stakeholder Management
9 33 (5.77%) User Acceptance Testing
10 28 (4.90%) Business Analysis
11 27 (4.72%) Service Delivery
12 23 (4.02%) Problem Management
12 23 (4.02%) SDLC
13 22 (3.85%) SOA
13 22 (3.85%) Systems Analysis
14 21 (3.67%) Identity Access Management
15 20 (3.50%) DevOps
Programming Languages
1 134 (23.43%) JavaScript
2 71 (12.41%) PowerShell
3 52 (9.09%) SQL
4 49 (8.57%) Java
5 25 (4.37%) Python
6 20 (3.50%) Perl
7 14 (2.45%) C
8 12 (2.10%) PHP
9 10 (1.75%) Ruby
10 7 (1.22%) Bash Shell
11 5 (0.87%) C#
12 4 (0.70%) C++
12 4 (0.70%) PL/SQL
13 3 (0.52%) Korn
14 2 (0.35%) R
15 1 (0.17%) COBOL
15 1 (0.17%) Shell Script
15 1 (0.17%) VBA
15 1 (0.17%) VBScript
Qualifications
1 20 (3.50%) Degree
2 16 (2.80%) ITIL Certification
3 14 (2.45%) Security Cleared
4 11 (1.92%) Master's Degree
5 10 (1.75%) SC Cleared
6 9 (1.57%) Microsoft Certification
7 8 (1.40%) VMware Certified Professional (VCP)
8 4 (0.70%) Computer Science Degree
8 4 (0.70%) MCDST
8 4 (0.70%) MCP
9 3 (0.52%) ISEB
10 2 (0.35%) GCIH
10 2 (0.35%) GIAC
10 2 (0.35%) ISEB Practitioner
10 2 (0.35%) ITIL Foundation Certificate
10 2 (0.35%) MCSE
11 1 (0.17%) CBAP
11 1 (0.17%) DV Cleared
11 1 (0.17%) Six Sigma Black Belt
11 1 (0.17%) Six Sigma Green Belt
Quality Assurance & Compliance
1 34 (5.94%) SLA
2 7 (1.22%) QA
3 4 (0.70%) GPG13
3 4 (0.70%) ISO/IEC 27001
3 4 (0.70%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 4 (0.70%) PCI DSS
3 4 (0.70%) PMO
4 3 (0.52%) Data Quality
5 1 (0.17%) ISO/IEC 20000
System Software
1 74 (12.94%) Active Directory
2 10 (1.75%) VMware Infrastructure
2 10 (1.75%) XenDesktop
3 8 (1.40%) vSphere
4 6 (1.05%) Docker
5 3 (0.52%) Hyper-V
6 2 (0.35%) BitLocker
6 2 (0.35%) HDFS
6 2 (0.35%) RACF
6 2 (0.35%) XenApp
7 1 (0.17%) Gluster
7 1 (0.17%) Xen
Systems Management
1 34 (5.94%) SCCM
2 16 (2.80%) Ansible
3 14 (2.45%) Opscode Chef
4 11 (1.92%) SCOM
5 10 (1.75%) Puppet
6 8 (1.40%) vCenter Server
7 3 (0.52%) BMC PATROL
7 3 (0.52%) IBM BigFix
7 3 (0.52%) ITRS Geneos
7 3 (0.52%) Kubernetes
7 3 (0.52%) Salt
7 3 (0.52%) TADDM
8 2 (0.35%) Aspera SmartTrack
8 2 (0.35%) FortiGate
8 2 (0.35%) Hadoop YARN
8 2 (0.35%) Oozie
8 2 (0.35%) Oracle Enterprise Manager
8 2 (0.35%) Pingdom
8 2 (0.35%) Tivoli
8 2 (0.35%) vRealize
Vendors
1 57 (9.97%) Microsoft
2 38 (6.64%) VMware
3 25 (4.37%) Cisco
4 22 (3.85%) Oracle
5 21 (3.67%) Citrix
6 19 (3.32%) Remedy
6 19 (3.32%) Splunk
7 18 (3.15%) SAP
8 15 (2.62%) PagerDuty
9 14 (2.45%) CyberArk
10 12 (2.10%) Palo Alto
11 10 (1.75%) AppDynamics
11 10 (1.75%) EMC
11 10 (1.75%) Salesforce.com
11 10 (1.75%) Snow
12 9 (1.57%) Google
12 9 (1.57%) McAfee
13 8 (1.40%) F5
13 8 (1.40%) HP
14 7 (1.22%) IBM
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