Period
to 23 November 2017

The table below provides summary statistics for contract job vacancies advertised in London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
England > London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 204 226 271
Rank change year-on-year +22 +45 +175
Contract jobs citing ServiceNow 629 517 416
As % of all contract IT jobs advertised in London 1.34% 1.14% 0.89%
As % of the Vendors category 3.30% 2.67% 2.13%
Number of daily rates quoted 492 414 277
London median daily rate £500 £480 £475
Median daily rate % change year-on-year +4.17% +1.05% +25.00%
10th Percentile £257 £257 £300
90th Percentile £625 £584 £600
England median daily rate £475 £450 £475
% change year-on-year +5.56% -5.26% +30.14%
Number of hourly rates quoted 2 2 3
London median hourly rate £25.74 £106.25 £22.00
Median hourly rate % change year-on-year -75.78% +382.95% +68.13%
10th Percentile £19.68 £100.63 £17.20
90th Percentile £33.09 £116.88 £23.40
England median hourly rate £15.75 £36.75 £20.00
% change year-on-year -57.14% +83.75% +50.46%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in London.

All Vendors
London
Contract vacancies with a requirement for knowledge or experience of vendor products and services 19079 19373 19491
As % of all contract IT jobs advertised in London 40.50% 42.87% 41.82%
Number of daily rates quoted 12973 12890 12917
London median daily rate £475 £450 £430
Median daily rate % change year-on-year +5.56% +4.65% +1.18%
10th Percentile £263 £263 £250
90th Percentile £650 £625 £625
England median daily rate £448 £425 £400
% change year-on-year +5.29% +6.25% -
Number of hourly rates quoted 299 287 391
London median hourly rate £20.00 £18.00 £18.00
Median hourly rate % change year-on-year +11.11% - +2.86%
10th Percentile £12.00 £11.25 £11.17
90th Percentile £47.83 £50.00 £45.00
England median hourly rate £17.38 £17.00 £17.50
% change year-on-year +2.21% -2.86% +6.06%

ServiceNow
Job Vacancy Trend in London

Job postings citing ServiceNow as a percentage of all IT jobs advertised in London.

Job vacancy trend for ServiceNow in London

ServiceNow
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in London.

Contractor daily rate trend for ServiceNow in London

ServiceNow
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing ServiceNow in London over the 6 months to 23 November 2017.

Contractor daily rate histogram for ServiceNow in London

ServiceNow
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ServiceNow in London.

Contractor hourly rate trend for ServiceNow in London

ServiceNow
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing ServiceNow in London over the 6 months to 23 November 2017.

Contractor hourly rate histogram for ServiceNow in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the London region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +13 85 £450 +8.43% 9
South London -18 23 £450 +28.57% 2
West London +3 21 £513 -6.82% 4
East London -4 9 £475 +18.75% 3
North London -13 1 - -
ServiceNow
England

For the 6 months to 23 November 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ServiceNow.

1 235 (37.36%) ITSM
2 232 (36.88%) ITIL
3 174 (27.66%) Service Management
4 116 (18.44%) Finance
5 115 (18.28%) JavaScript
6 96 (15.26%) Windows
7 88 (13.99%) XML
8 85 (13.51%) HTML
9 81 (12.88%) Agile Software Development
10 76 (12.08%) CSS
10 76 (12.08%) Web Services
11 70 (11.13%) Asset Management
12 67 (10.65%) SQL
13 63 (10.02%) Banking
14 59 (9.38%) Active Directory
15 57 (9.06%) Microsoft
16 55 (8.74%) CMDB
17 54 (8.59%) AngularJS
18 52 (8.27%) Change Management
18 52 (8.27%) Stakeholder Management
19 50 (7.95%) Data Modelling
19 50 (7.95%) DevOps
20 49 (7.79%) Ajax
21 45 (7.15%) Configuration Management
22 44 (7.00%) User Acceptance Testing
23 43 (6.84%) Microsoft Azure
24 42 (6.68%) Business Analysis
25 41 (6.52%) Python
25 41 (6.52%) Microsoft Office
26 38 (6.04%) Linux

ServiceNow
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (5.25%) CMS
2 24 (3.82%) Confluence
3 23 (3.66%) IIS
4 21 (3.34%) SharePoint
5 11 (1.75%) Apache
6 10 (1.59%) Blackberry Enterprise Server
7 8 (1.27%) MS Exchange
7 8 (1.27%) Skype for Business
8 5 (0.79%) nginx
9 4 (0.64%) OpenStack
9 4 (0.64%) Tomcat
10 2 (0.32%) Apache Pig
10 2 (0.32%) Elasticsearch
10 2 (0.32%) WebLogic
11 1 (0.16%) Documentum
11 1 (0.16%) JBoss
11 1 (0.16%) MS Project Server
11 1 (0.16%) Oracle Workflow
11 1 (0.16%) WebSphere
11 1 (0.16%) WebSphere Application Server
Applications
1 41 (6.52%) Microsoft Office
2 26 (4.13%) Microsoft Excel
3 12 (1.91%) Microsoft PowerPoint
4 9 (1.43%) Microsoft Project
5 3 (0.48%) MS Visio
6 1 (0.16%) Spreadsheet
Business Applications
1 12 (1.91%) NetSuite
2 6 (0.95%) Remedy ITSM
3 4 (0.64%) Dynamics CRM
3 4 (0.64%) Markit EDM
4 2 (0.32%) Salerio
5 1 (0.16%) Dynamics AX
5 1 (0.16%) WebTrends
Cloud Services
1 43 (6.84%) Microsoft Azure
2 34 (5.41%) Amazon AWS
3 29 (4.61%) SaaS
4 28 (4.45%) Office 365
5 18 (2.86%) IaaS
6 16 (2.54%) PaaS
7 11 (1.75%) G Suite
8 8 (1.27%) GitHub
9 7 (1.11%) Cloud Computing
9 7 (1.11%) Slack
9 7 (1.11%) Trello
10 5 (0.79%) AWS CloudFormation
11 4 (0.64%) Amazon EC2
11 4 (0.64%) SuccessFactors
12 3 (0.48%) Amazon ELB
12 3 (0.48%) Amazon S3
12 3 (0.48%) Cortana Intelligence Suite
12 3 (0.48%) Google Cloud Platform
12 3 (0.48%) Serverless
13 2 (0.32%) npm
Communications & Networking
1 16 (2.54%) LDAP
2 12 (1.91%) SAN
3 11 (1.75%) LAN
3 11 (1.75%) TCP/IP
3 11 (1.75%) Wireless
4 8 (1.27%) DNS
4 8 (1.27%) Firewall
4 8 (1.27%) SSL
4 8 (1.27%) Wi-Fi
5 7 (1.11%) Internet
5 7 (1.11%) WAN
6 6 (0.95%) DHCP
6 6 (0.95%) Skype
6 6 (0.95%) VSAN
7 5 (0.79%) 4G
7 5 (0.79%) Broadband
7 5 (0.79%) SMS
8 4 (0.64%) DMZ
8 4 (0.64%) Ethernet
8 4 (0.64%) SMTP
Database & Business Intelligence
1 15 (2.38%) SQL Server
2 6 (0.95%) MySQL
3 4 (0.64%) PostgreSQL
4 3 (0.48%) Amazon RDS
4 3 (0.48%) BusinessObjects
4 3 (0.48%) MongoDB
4 3 (0.48%) Pentaho
4 3 (0.48%) Relational Database
4 3 (0.48%) SQL Server Integration Services
4 3 (0.48%) SQL Server Reporting Services
5 2 (0.32%) Data Warehouse
5 2 (0.32%) GIS
5 2 (0.32%) NoSQL
5 2 (0.32%) Oracle Database
5 2 (0.32%) Oracle Database 10g
5 2 (0.32%) Oracle Database 11g
5 2 (0.32%) RDBMS
6 1 (0.16%) MS Access
6 1 (0.16%) Power BI
Development Applications
1 35 (5.56%) JIRA
2 17 (2.70%) Jenkins
3 12 (1.91%) Git (software)
4 11 (1.75%) Zephyr
5 6 (0.95%) Bitbucket
6 5 (0.79%) Atlassian Bamboo
7 3 (0.48%) TeamCity
8 2 (0.32%) Babel
8 2 (0.32%) JMeter
8 2 (0.32%) Selenium
8 2 (0.32%) SoapUI
8 2 (0.32%) webpack
9 1 (0.16%) Artifactory
9 1 (0.16%) Cucumber
9 1 (0.16%) Gerrit
9 1 (0.16%) HP UFT
9 1 (0.16%) Jasmine
9 1 (0.16%) JUnit
9 1 (0.16%) Team Foundation Server
9 1 (0.16%) TestRail
General
1 116 (18.44%) Finance
2 63 (10.02%) Banking
3 32 (5.09%) Telecoms
4 19 (3.02%) Investment Banking
5 14 (2.23%) Legal
6 13 (2.07%) Electronics
7 12 (1.91%) Front Office
8 11 (1.75%) Manufacturing
8 11 (1.75%) Marketing
8 11 (1.75%) Retail
9 10 (1.59%) Pharmaceutical
10 9 (1.43%) Law
11 7 (1.11%) Billing
12 4 (0.64%) Financial Institution
13 3 (0.48%) Advertising
13 3 (0.48%) Japanese Language
13 3 (0.48%) Spanish Language
14 2 (0.32%) Publishing
15 1 (0.16%) Corporate Banking
15 1 (0.16%) French Language
Job Titles
1 171 (27.19%) Developer
2 157 (24.96%) Analyst
3 148 (23.53%) ServiceNow Developer
4 108 (17.17%) Architect
5 84 (13.35%) Business Analyst
6 54 (8.59%) Consultant
7 49 (7.79%) Administrator
8 40 (6.36%) Lead Developer
9 39 (6.20%) Lead Architect
10 34 (5.41%) ServiceNow Consultant
11 33 (5.25%) Service Analyst
12 20 (3.18%) Service Desk Analyst
13 17 (2.70%) Support Analyst
14 16 (2.54%) IT Analyst
15 14 (2.23%) Desktop Support
16 13 (2.07%) Cloud Architect
17 11 (1.75%) IT Support
17 11 (1.75%) JavaScript Developer
17 11 (1.75%) Service Manager
17 11 (1.75%) Support Engineer
Libraries, Frameworks & Software Standards
1 88 (13.99%) XML
2 85 (13.51%) HTML
3 76 (12.08%) CSS
3 76 (12.08%) Web Services
4 54 (8.59%) AngularJS
5 49 (7.79%) Ajax
6 31 (4.93%) REST
7 29 (4.61%) SOAP
8 22 (3.50%) .NET
9 13 (2.07%) XHTML
10 9 (1.43%) SAML
11 8 (1.27%) SailPoint
12 7 (1.11%) Twitter Bootstrap
12 7 (1.11%) XSL
13 6 (0.95%) HTML5
13 6 (0.95%) JSON
13 6 (0.95%) WCF
14 5 (0.79%) CSS3
14 5 (0.79%) Node.js
14 5 (0.79%) XML Schema
Miscellaneous
1 55 (8.74%) CMDB
2 36 (5.72%) Greenfield Project
3 31 (4.93%) Analytical Skills
4 14 (2.23%) Data Structures
5 13 (2.07%) Management Information System
6 12 (1.91%) Data Centre
7 11 (1.75%) User Experience
8 10 (1.59%) Blackberry
9 5 (0.79%) BYOD
9 5 (0.79%) EMC VNX
9 5 (0.79%) Enterprise Software
9 5 (0.79%) iPad
9 5 (0.79%) Linux Command Line
9 5 (0.79%) Public Cloud
10 4 (0.64%) PKI
10 4 (0.64%) Replication
11 3 (0.48%) Computer Science
11 3 (0.48%) Mainframe
11 3 (0.48%) Video Conferencing
11 3 (0.48%) Virtual Team
Operating Systems
1 96 (15.26%) Windows
2 38 (6.04%) Linux
3 33 (5.25%) Unix
4 27 (4.29%) Windows 7
5 17 (2.70%) Windows Server
6 9 (1.43%) Windows 10
7 5 (0.79%) Windows Server 2003
7 5 (0.79%) Windows Server 2012
8 4 (0.64%) CentOS
8 4 (0.64%) Red Hat Enterprise Linux
8 4 (0.64%) VMS
9 3 (0.48%) Apple iOS
9 3 (0.48%) Solaris
10 2 (0.32%) AIX
11 1 (0.16%) Android
11 1 (0.16%) Windows 8
11 1 (0.16%) Windows Vista
Processes & Methodologies
1 235 (37.36%) ITSM
2 232 (36.88%) ITIL
3 174 (27.66%) Service Management
4 81 (12.88%) Agile Software Development
5 70 (11.13%) Asset Management
6 52 (8.27%) Change Management
6 52 (8.27%) Stakeholder Management
7 50 (7.95%) Data Modelling
7 50 (7.95%) DevOps
8 45 (7.15%) Configuration Management
9 44 (7.00%) User Acceptance Testing
10 42 (6.68%) Business Analysis
11 35 (5.56%) Incident Management
11 35 (5.56%) Project Management
12 34 (5.41%) ITIL V3
13 31 (4.93%) Problem Management
14 25 (3.97%) Workflow
15 23 (3.66%) Release Management
16 22 (3.50%) Scrum
16 22 (3.50%) Service Delivery
Programming Languages
1 115 (18.28%) JavaScript
2 67 (10.65%) SQL
3 41 (6.52%) Python
4 32 (5.09%) PowerShell
5 27 (4.29%) Java
6 11 (1.75%) Ruby
7 9 (1.43%) Perl
8 7 (1.11%) Bash Shell
8 7 (1.11%) C#
9 6 (0.95%) C
9 6 (0.95%) PHP
10 4 (0.64%) Korn
11 3 (0.48%) ABAP
12 2 (0.32%) ES6
12 2 (0.32%) R
12 2 (0.32%) Shell Script
13 1 (0.16%) Groovy
13 1 (0.16%) VB
Qualifications
1 30 (4.77%) ITIL Certification
1 30 (4.77%) Security Cleared
2 23 (3.66%) SC Cleared
3 15 (2.38%) Degree
4 6 (0.95%) Microsoft Certification
5 5 (0.79%) MCP
6 4 (0.64%) AWS Certification
6 4 (0.64%) MCDST
6 4 (0.64%) MCSA
7 3 (0.48%) ACHDS
7 3 (0.48%) CCNA
7 3 (0.48%) Cisco Certification
7 3 (0.48%) Master's Degree
7 3 (0.48%) MCSE
7 3 (0.48%) MCSM
7 3 (0.48%) Network+ Certification
8 2 (0.32%) ACDT
8 2 (0.32%) ACTC
8 2 (0.32%) Computer Science Degree
8 2 (0.32%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (1.91%) SLA
2 11 (1.75%) QA
3 5 (0.79%) PMO
4 4 (0.64%) COBIT
5 2 (0.32%) Data Quality
5 2 (0.32%) GDPR
6 1 (0.16%) HIPAA
6 1 (0.16%) Sarbanes-Oxley
System Software
1 59 (9.38%) Active Directory
2 15 (2.38%) VMware Infrastructure
3 13 (2.07%) Docker
4 6 (0.95%) VMware ESXi
4 6 (0.95%) XenApp
5 5 (0.79%) Virtual Machines
6 3 (0.48%) Virtual Desktop
6 3 (0.48%) Virtual Servers
7 2 (0.32%) Hyper-V
7 2 (0.32%) KVM
7 2 (0.32%) RHEV
8 1 (0.16%) Gluster
8 1 (0.16%) vSphere
8 1 (0.16%) XenDesktop
Systems Management
1 29 (4.61%) SCCM
2 18 (2.86%) Ansible
3 13 (2.07%) ITRS Geneos
4 11 (1.75%) Opscode Chef
5 10 (1.59%) Puppet
6 7 (1.11%) AirWatch
6 7 (1.11%) Rancher
6 7 (1.11%) vCenter Server
7 5 (0.79%) Kubernetes
8 4 (0.64%) Aspera SmartTrack
8 4 (0.64%) CA Single Sign-On
8 4 (0.64%) Terraform
9 3 (0.48%) BMC PATROL
10 2 (0.32%) IBM BigFix
10 2 (0.32%) Kibana
10 2 (0.32%) logstash
10 2 (0.32%) Nagios
10 2 (0.32%) Salt
10 2 (0.32%) TADDM
10 2 (0.32%) Tivoli Storage Manager
Vendors
1 57 (9.06%) Microsoft
2 25 (3.97%) Remedy
3 24 (3.82%) SAP
4 20 (3.18%) Oracle
5 19 (3.02%) VMware
6 18 (2.86%) Splunk
7 16 (2.54%) Cisco
7 16 (2.54%) Citrix
7 16 (2.54%) HP
8 15 (2.38%) Google
9 12 (1.91%) Apple
9 12 (1.91%) BMC
10 11 (1.75%) IBM
11 10 (1.59%) AppDynamics
11 10 (1.59%) Snow
12 8 (1.27%) EMC
12 8 (1.27%) Salesforce.com
13 6 (0.95%) 3PAR
13 6 (0.95%) LANDesk
14 5 (0.79%) CyberArk