Period
to 18 November 2017

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in London. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 18 November 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
England > London
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 596 559 567
Rank change year-on-year -37 +8 +27
Contract jobs citing IVR 30 60 50
As % of all contract IT jobs advertised in London 0.064% 0.13% 0.11%
As % of the Miscellaneous category 0.17% 0.36% 0.28%
Number of daily rates quoted 19 41 26
London median daily rate £450 £475 £400
Median daily rate % change year-on-year -5.26% +18.75% -3.61%
10th Percentile £292 £375 £254
90th Percentile £575 £575 £600
England median daily rate £450 £473 £438
% change year-on-year -4.76% +8.00% +25.00%
Number of hourly rates quoted 0 0 0
London median hourly rate - - -
England median hourly rate £22.50 £21.50 £22.22
% change year-on-year +4.65% -3.24% -30.02%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for generic IT skills.

All Generic IT Skills
London
Contract vacancies with a requirement for generic IT skills 18161 16646 17581
As % of all contract IT jobs advertised in London 39.02% 36.80% 37.28%
Number of daily rates quoted 13007 11811 12365
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% -
10th Percentile £313 £293 £275
90th Percentile £675 £650 £652
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 222 253 308
London median hourly rate £21.21 £20.00 £20.00
Median hourly rate % change year-on-year +6.06% - +11.11%
10th Percentile £12.75 £11.78 £12.01
90th Percentile £47.25 £50.00 £50.00
England median hourly rate £20.50 £20.83 £19.03
% change year-on-year -1.58% +9.46% +5.72%

IVR
Job Vacancy Trend in London

Job postings citing IVR as a percentage of all IT jobs advertised in London.

Job vacancy trend for IVR in London

IVR
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in London.

Contractor daily rate trend for IVR in London

IVR
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing IVR in London over the 6 months to 18 November 2017.

Contractor daily rate histogram for IVR in London

IVR
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IVR in London.

Contractor hourly rate trend for IVR in London

IVR
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the London region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -1 8 £450 -14.29%
West London -4 4 £340 -20.00%
East London -10 1 £425 +6.25%
South London - 1 £215 -
IVR
England

For the 6 months to 18 November 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for IVR.

1 10 (33.33%) Telecoms
1 10 (33.33%) Finance
2 9 (30.00%) Computer Science
3 8 (26.67%) Avaya
4 7 (23.33%) Cisco
4 7 (23.33%) Degree
4 7 (23.33%) Analytical Skills
5 6 (20.00%) Agile Software Development
5 6 (20.00%) SLA
5 6 (20.00%) CRM
5 6 (20.00%) Computer Science Degree
6 5 (16.67%) VoIP
6 5 (16.67%) Salesforce.com
6 5 (16.67%) Genesys
7 4 (13.33%) WFM
7 4 (13.33%) Cisco IOS
7 4 (13.33%) Banking
7 4 (13.33%) CCVP
7 4 (13.33%) Cisco CUCM
7 4 (13.33%) Business Transformation
7 4 (13.33%) Digital Signal Processing
7 4 (13.33%) Signal Processing
7 4 (13.33%) Stakeholder Management
7 4 (13.33%) H.323
7 4 (13.33%) Quality Management
7 4 (13.33%) CCIE
7 4 (13.33%) Cisco Certification
7 4 (13.33%) CTI
7 4 (13.33%) ISDN
7 4 (13.33%) PBX

IVR
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.67%) CMS
1 2 (6.67%) Skype for Business
2 1 (3.33%) SharePoint
Applications
1 3 (10.00%) MS Visio
2 1 (3.33%) Microsoft Excel
2 1 (3.33%) OmniGraffle
Business Applications
1 3 (10.00%) Radian6
1 3 (10.00%) Social Studio
2 2 (6.67%) Payment Gateway
Cloud Services
1 3 (10.00%) Salesforce Sales Cloud
1 3 (10.00%) Salesforce Service Cloud
Communications & Networking
1 5 (16.67%) VoIP
2 4 (13.33%) Cisco IOS
2 4 (13.33%) CTI
2 4 (13.33%) H.323
2 4 (13.33%) ISDN
2 4 (13.33%) PBX
3 3 (10.00%) MPLS
4 2 (6.67%) Firewall
4 2 (6.67%) Intranet
4 2 (6.67%) Skype
4 2 (6.67%) WebEx
5 1 (3.33%) Cisco ICM
5 1 (3.33%) IPsec
5 1 (3.33%) Multicast
5 1 (3.33%) Wireless
5 1 (3.33%) Wireless Security
5 1 (3.33%) WPA2
Development Applications
1 1 (3.33%) Axure RP
1 1 (3.33%) JIRA
General
1 10 (33.33%) Finance
1 10 (33.33%) Telecoms
2 4 (13.33%) Banking
3 3 (10.00%) Marketing
4 2 (6.67%) Retail
5 1 (3.33%) Back Office
5 1 (3.33%) Front Office
5 1 (3.33%) Legal
5 1 (3.33%) Local Government
Job Titles
1 7 (23.33%) Project Manager
2 5 (16.67%) Analyst
2 5 (16.67%) Architect
2 5 (16.67%) Business Analyst
2 5 (16.67%) Cisco Engineer
2 5 (16.67%) Voice Engineer
3 4 (13.33%) Cisco Voice Engineer
3 4 (13.33%) Telephony Manager
3 4 (13.33%) Telephony Project Manager
4 3 (10.00%) Senior Cisco Engineer
4 3 (10.00%) Senior Voice Engineer
4 3 (10.00%) Technical Architect
5 2 (6.67%) Infrastructure Manager
5 2 (6.67%) Lync Specialist
5 2 (6.67%) Network Engineer
5 2 (6.67%) Salesforce Architect
5 2 (6.67%) Salesforce Solution Architect
5 2 (6.67%) Solutions Architect
6 1 (3.33%) Call Centre Project Manager
6 1 (3.33%) Digital Technical Architect
Libraries, Frameworks & Software Standards
1 3 (10.00%) REST
1 3 (10.00%) scikit-learn
1 3 (10.00%) SOAP
1 3 (10.00%) Web Services
1 3 (10.00%) XML
2 1 (3.33%) 802.1X
Miscellaneous
1 9 (30.00%) Computer Science
2 7 (23.33%) Analytical Skills
3 3 (10.00%) Algorithms
3 3 (10.00%) Fintech
3 3 (10.00%) Management Information System
3 3 (10.00%) Mobile App
3 3 (10.00%) Social Media
4 2 (6.67%) Data Centre
4 2 (6.67%) Foreign Exchange (FX)
4 2 (6.67%) Online Banking
4 2 (6.67%) User Experience
5 1 (3.33%) Graphic Design
5 1 (3.33%) Handset
5 1 (3.33%) Virtual Team
Processes & Methodologies
1 6 (20.00%) Agile Software Development
1 6 (20.00%) CRM
2 4 (13.33%) Business Transformation
2 4 (13.33%) Digital Signal Processing
2 4 (13.33%) DNA
2 4 (13.33%) Quality Management
2 4 (13.33%) Signal Processing
2 4 (13.33%) Stakeholder Management
2 4 (13.33%) WFM
3 3 (10.00%) Artificial Intelligence
3 3 (10.00%) Data Management
3 3 (10.00%) Data Modelling
3 3 (10.00%) Information Management
3 3 (10.00%) Logistic Regression
3 3 (10.00%) Machine Learning
3 3 (10.00%) Master Data Management
3 3 (10.00%) Project Management
3 3 (10.00%) Service Delivery
3 3 (10.00%) Time Management
3 3 (10.00%) User Acceptance Testing
Programming Languages
1 3 (10.00%) Groovy
1 3 (10.00%) Java
1 3 (10.00%) Python
Qualifications
1 7 (23.33%) Degree
2 6 (20.00%) Computer Science Degree
3 4 (13.33%) CCIE
3 4 (13.33%) CCVP
3 4 (13.33%) Cisco Certification
4 3 (10.00%) CCNA
5 1 (3.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (20.00%) SLA
2 3 (10.00%) QA
System Software
1 2 (6.67%) VMware Infrastructure
Systems Management
1 4 (13.33%) Cisco CUCM
2 1 (3.33%) Cisco UCCE
Vendors
1 8 (26.67%) Avaya
2 7 (23.33%) Cisco
3 5 (16.67%) Genesys
3 5 (16.67%) Salesforce.com
4 3 (10.00%) Conga
4 3 (10.00%) DocuSign
4 3 (10.00%) Informatica
4 3 (10.00%) Pardot
4 3 (10.00%) Salesforce Marketing Cloud
5 2 (6.67%) F5
5 2 (6.67%) Fortinet
5 2 (6.67%) VMware
6 1 (3.33%) Siemens
6 1 (3.33%) Verint