The table below looks at the prevalence of the term IVR in contract job vacancies advertised in London. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 3 months to 27 March 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Interactive Voice Response (IVR)
England / London
Rank 378 411 394
Rank change year-on-year +33 -17  
Contract jobs citing IVR 20 20 21
As % of all contract IT jobs advertised in London 0.10% 0.090% 0.098%
As % of the Miscellaneous category 0.29% 0.26% 0.28%
Number of daily rates quoted 14 16 15
Median daily rate £385 £395 £370
Median daily rate % change year-on-year -2.53% +6.75%  
90% offered a daily rate of more than £339 £303 £254
10% offered a daily rate of more than £475 £625 £545
UK excluding London median daily rate £375 £388 £381
% change year-on-year -3.22% +1.63%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £18.00 -

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for generic IT skills.

Generic IT Skills
London
Contract job vacancies with a requirement for generic IT skills 6799 7660 7621
As % of all contract IT job vacancies advertised in London 35.12% 34.59% 35.42%
Number of daily rates quoted 4739 5446 5176
Median daily rate £500 £475 £463
Median daily rate % change year-on-year +5.26% +2.70%  
90% offered a daily rate of more than £313 £299 £290
10% offered a daily rate of more than £650 £650 £640
UK excluding London median daily rate £395 £375 £375
% change year-on-year +5.33% -  
Number of hourly rates quoted 123 120 143
Median hourly rate £28.35 £20.00 £18.85
Median hourly rate % change year-on-year +41.76% +6.07%  
90% offered a hourly rate of more than £13.85 £12.50 £13.25
10% offered a hourly rate of more than £55.00 £42.10 £40.00
UK excluding London median hourly rate £18.68 £27.75 £18.75
% change year-on-year -32.68% +48.00%  

IVR
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing IVR as a proportion of all contract or permanent IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in London

IVR
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in London.

Contractor daily rate trend for IVR in London

IVR
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing IVR in London over the 3 months to 27 March 2017.

Contractor daily rate histogram for IVR in London

IVR
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR in London.

Contractor hourly rate trend for IVR in London

IVR
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the London region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon - 6 - -
IVR
England

IVR
Top 30 Related IT Skills in London

For the 6 months to 27 March 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for IVR.

1 13 (48.15%) Microsoft
2 10 (37.04%) MS Office
2 10 (37.04%) MS Excel
2 10 (37.04%) CRM
2 10 (37.04%) Cisco
2 10 (37.04%) Verint
3 9 (33.33%) VMware Infrastructure
3 9 (33.33%) VoIP
3 9 (33.33%) Migration
3 9 (33.33%) VMware
4 8 (29.63%) Analytical Skills
5 7 (25.93%) Handset
5 7 (25.93%) Validation
5 7 (25.93%) Avaya
6 6 (22.22%) Salesforce.com
6 6 (22.22%) MPLS
6 6 (22.22%) Foreign Exchange (FX)
6 6 (22.22%) MS Visio
6 6 (22.22%) Firewall
6 6 (22.22%) CMS
6 6 (22.22%) Fortinet
6 6 (22.22%) Unified Communications
6 6 (22.22%) F5
6 6 (22.22%) Data Centre
6 6 (22.22%) Payment Gateway
7 5 (18.52%) CTI
8 4 (14.81%) Genesys
8 4 (14.81%) WAN
8 4 (14.81%) LAN
8 4 (14.81%) SLA

IVR
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (22.22%) CMS
2 3 (11.11%) Skype for Business
Applications
1 10 (37.04%) MS Excel
1 10 (37.04%) MS Office
2 6 (22.22%) MS Visio
Business Applications
1 6 (22.22%) Payment Gateway
Cloud Services
1 1 (3.70%) Microsoft Azure
Communications & Networking
1 9 (33.33%) VoIP
2 6 (22.22%) Firewall
2 6 (22.22%) MPLS
2 6 (22.22%) Unified Communications
3 5 (18.52%) CTI
4 4 (14.81%) LAN
4 4 (14.81%) WAN
5 3 (11.11%) IP Telephony
5 3 (11.11%) Skype
6 2 (7.41%) BIG-IP
6 2 (7.41%) Cisco ICM
6 2 (7.41%) Cisco IPT
6 2 (7.41%) DHCP
6 2 (7.41%) DNS
6 2 (7.41%) ISDN
6 2 (7.41%) SNMP
6 2 (7.41%) TCP/IP
General
1 4 (14.81%) Finance
2 3 (11.11%) Telecoms
3 1 (3.70%) Front Office
3 1 (3.70%) Local Government
3 1 (3.70%) Multimedia
Job Titles
1 7 (25.93%) Avaya Engineer
2 5 (18.52%) Analyst
2 5 (18.52%) Site Manager
3 4 (14.81%) Architect
4 3 (11.11%) Business Analyst
4 3 (11.11%) Consultant
4 3 (11.11%) Genesys Consultant
5 2 (7.41%) Cisco IPT Specialist
5 2 (7.41%) Cisco Specialist
5 2 (7.41%) Infrastructure Architect
5 2 (7.41%) IP Specialist
5 2 (7.41%) Project Manager
5 2 (7.41%) Technical Architect
5 2 (7.41%) Telephony Analyst
5 2 (7.41%) Telephony Specialist
5 2 (7.41%) Unified Communications Manager
5 2 (7.41%) Windows Infrastructure Architect
6 1 (3.70%) IT Project Manager
6 1 (3.70%) Service Manager
6 1 (3.70%) Services Delivery Manager
Miscellaneous
1 8 (29.63%) Analytical Skills
2 7 (25.93%) Handset
3 6 (22.22%) Data Centre
3 6 (22.22%) Foreign Exchange (FX)
4 1 (3.70%) Driving Licence
Operating Systems
1 2 (7.41%) Linux
1 2 (7.41%) Solaris
1 2 (7.41%) Unix
1 2 (7.41%) Windows
1 2 (7.41%) Windows 10
Processes & Methodologies
1 10 (37.04%) CRM
2 9 (33.33%) Migration
3 7 (25.93%) Validation
4 3 (11.11%) ITIL
4 3 (11.11%) Project Management
5 2 (7.41%) BCP
5 2 (7.41%) Case Management
5 2 (7.41%) Change Management
5 2 (7.41%) Cisco ICM Scripting
5 2 (7.41%) Configuration Management
5 2 (7.41%) Continuous Improvement
5 2 (7.41%) Disaster Recovery
5 2 (7.41%) Infrastructure Transformation
5 2 (7.41%) Matrix Management
5 2 (7.41%) Performance Improvement
5 2 (7.41%) Risk Management
5 2 (7.41%) Service Delivery
5 2 (7.41%) Service Management
5 2 (7.41%) Stakeholder Management
5 2 (7.41%) WFM
Qualifications
1 2 (7.41%) SC Cleared
1 2 (7.41%) Security Cleared
2 1 (3.70%) CCNP
2 1 (3.70%) CCNP Voice
2 1 (3.70%) Cisco Certification
2 1 (3.70%) ITIL Certification
Quality Assurance & Compliance
1 4 (14.81%) SLA
2 1 (3.70%) PMO
System Software
1 9 (33.33%) VMware Infrastructure
2 2 (7.41%) VMware Workstation
2 2 (7.41%) XenApp
2 2 (7.41%) XenDesktop
Systems Management
1 2 (7.41%) Cisco CUCM
1 2 (7.41%) Cisco IPCC
2 1 (3.70%) Cisco UCCE
Vendors
1 13 (48.15%) Microsoft
2 10 (37.04%) Cisco
2 10 (37.04%) Verint
3 9 (33.33%) VMware
4 7 (25.93%) Avaya
5 6 (22.22%) F5
5 6 (22.22%) Fortinet
5 6 (22.22%) Salesforce.com
6 4 (14.81%) Genesys
6 4 (14.81%) Mitel
7 2 (7.41%) Citrix
7 2 (7.41%) NICE Systems
7 2 (7.41%) Sun