IVR Contract Job Trends in London

Interactive Voice Response (IVR)
England > London

The table below looks at the prevalence of the term IVR in contract job vacancies in London. Included is a benchmarking guide to the contractor rates offered in vacancies that cited IVR over the 6 months leading up to 19 December 2025, comparing them to the same period in the previous two years.

6 months to
19 Dec 2025
Same period 2024 Same period 2023
Rank 370 343 393
Rank change year-on-year -27 +50 +167
Contract jobs citing IVR 10 26 12
As % of all contract jobs in London 0.070% 0.17% 0.063%
As % of the Miscellaneous category 0.18% 0.50% 0.19%
Number of daily rates quoted 7 19 8
10th Percentile £369 £440 £343
25th Percentile £438 £473 £463
Median daily rate (50th Percentile) £519 £487 £575
Median % change year-on-year +6.57% -15.30% -6.12%
75th Percentile £553 £584 £739
90th Percentile £567 £660 £810
England median daily rate £528 £483 £425
% change year-on-year +9.31% +13.71% -15.00%

All Generic Skills
London

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring generic IT skills in London.

Contract vacancies with a requirement for generic IT skills 5,602 5,157 6,376
As % of all contract IT jobs advertised in London 38.94% 34.22% 33.70%
Number of daily rates quoted 3,589 3,296 4,547
10th Percentile £340 £325 £325
25th Percentile £430 £450 £463
Median daily rate (50th Percentile) £550 £575 £588
Median % change year-on-year -4.35% -2.13% -2.08%
75th Percentile £675 £713 £725
90th Percentile £800 £850 £825
England median daily rate £514 £550 £550
% change year-on-year -6.55% - -4.35%
Number of hourly rates quoted 132 66 106
10th Percentile £17.50 £17.25 £18.86
25th Percentile £19.95 £23.80 £19.99
Median hourly rate £26.11 £34.50 £30.00
Median % change year-on-year -24.32% +15.00% -12.82%
75th Percentile £46.15 £55.94 £49.68
90th Percentile £66.50 £80.75 £65.93
England median hourly rate £29.00 £37.00 £43.84
% change year-on-year -21.62% -15.60% +25.16%

IVR
Job Vacancy Trend in London

Historical trend showing the proportion of contract IT job postings citing IVR relative to all contract IT jobs advertised in London.

IVR job vacancy trend in London

IVR
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing IVR.

Contractor daily rate distribution trend for jobs in London citing IVR

IVR
Daily Rate Histogram in London

Daily rate distribution for jobs citing IVR in London over the 6 months to 19 December 2025.

Daily rate histogram for IVR in London

IVR
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing IVR.

Contractor hourly rate distribution trend for jobs in London citing IVR

IVR
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the London region over the 6 months to 19 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -3 1 £495 +4.65%
South London - 1 £575 -
IVR
England

IVR
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (10.00%) Chatbot
Cloud Services
1 1 (10.00%) Apigee
1 1 (10.00%) Azure
1 1 (10.00%) Azure DevOps
1 1 (10.00%) Azure Key Vault
1 1 (10.00%) Azure Logic Apps
1 1 (10.00%) Azure Service Bus
1 1 (10.00%) Copilot Studio
1 1 (10.00%) Dialogflow
1 1 (10.00%) Dynamics 365
1 1 (10.00%) GCP
1 1 (10.00%) GitHub
1 1 (10.00%) Google Kubernetes Engine
1 1 (10.00%) Microsoft Copilot
1 1 (10.00%) Power Automate
1 1 (10.00%) Power Platform
1 1 (10.00%) PowerApps
1 1 (10.00%) Stackdriver
1 1 (10.00%) Twilio
1 1 (10.00%) WhatsApp
Communications & Networking
1 5 (50.00%) CTI
1 5 (50.00%) VoIP
2 1 (10.00%) Cisco ICM
2 1 (10.00%) SMS
Database & Business Intelligence
1 1 (10.00%) Power BI
Development Applications
1 1 (10.00%) GitLab
1 1 (10.00%) Gradle
1 1 (10.00%) Maven
General
1 5 (50.00%) Analytical Skills
2 2 (20.00%) Marketing
3 1 (10.00%) Local Government
3 1 (10.00%) Pharmaceutical
3 1 (10.00%) Public Sector
3 1 (10.00%) Telecoms
Job Titles
1 7 (70.00%) Developer
2 5 (50.00%) Genesys Developer
3 1 (10.00%) Architect
3 1 (10.00%) Automation Specialist
3 1 (10.00%) Customer Experience Designer
3 1 (10.00%) Designer
3 1 (10.00%) Dynamics 365 Developer
3 1 (10.00%) Lead
3 1 (10.00%) Lead Architect
3 1 (10.00%) Marketing Specialist
3 1 (10.00%) Senior
3 1 (10.00%) Senior Designer
3 1 (10.00%) Senior Service Designer
3 1 (10.00%) Service Designer
3 1 (10.00%) Voice Specialist
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
1 1 (10.00%) GraphQL
1 1 (10.00%) HTML
1 1 (10.00%) HTML5 Canvas
1 1 (10.00%) JSON
1 1 (10.00%) Node.js
Miscellaneous
1 1 (10.00%) AI Agents
Processes & Methodologies
1 5 (50.00%) Capacity Planning
1 5 (50.00%) Computer Science
1 5 (50.00%) Knowledge Transfer
1 5 (50.00%) Performance Optimisation
1 5 (50.00%) Problem-Solving
1 5 (50.00%) Roadmaps
1 5 (50.00%) Stakeholder Management
1 5 (50.00%) Use Case
1 5 (50.00%) Value Proposition
2 3 (30.00%) Customer Experience
3 2 (20.00%) Agile
3 2 (20.00%) CRM
3 2 (20.00%) Customer Engagement
3 2 (20.00%) DevOps
4 1 (10.00%) Microservices
4 1 (10.00%) Performance Metrics
4 1 (10.00%) Performance Tuning
4 1 (10.00%) Stakeholder Engagement
4 1 (10.00%) Target Operating Model
4 1 (10.00%) Translating Business Requirements
Programming Languages
1 1 (10.00%) C#
1 1 (10.00%) JavaScript
1 1 (10.00%) SQL
Qualifications
1 5 (50.00%) Computer Science Degree
1 5 (50.00%) Degree
1 5 (50.00%) Master's Degree
2 1 (10.00%) CCA
2 1 (10.00%) SC Cleared
2 1 (10.00%) Security Cleared
System Software
1 1 (10.00%) Docker
Systems Management
1 1 (10.00%) Ansible
1 1 (10.00%) Cisco UCCE
1 1 (10.00%) Cisco UCCX
1 1 (10.00%) Istio
1 1 (10.00%) Kubernetes
1 1 (10.00%) Puppet
1 1 (10.00%) Terraform
Vendors
1 6 (60.00%) Genesys
2 2 (20.00%) Google
2 2 (20.00%) Salesforce
3 1 (10.00%) Avaya
3 1 (10.00%) Cisco
3 1 (10.00%) HubSpot
3 1 (10.00%) Microsoft
3 1 (10.00%) MuleSoft
3 1 (10.00%) ServiceNow
3 1 (10.00%) Splunk
3 1 (10.00%) Zoho