CRM Contract Job Trends in London

Customer Relationship Management (CRM)
England > London

The table below provides summary statistics and contractor rates for jobs advertised in London requiring CRM skills. It covers vacancies from the 6 months leading up to 17 September 2025, with comparisons to the same periods in the previous two years.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 98 125 135
Rank change year-on-year +27 +10 +2
Contract jobs citing CRM 375 338 424
As % of all contract jobs advertised in London 2.79% 2.09% 1.93%
As % of the Processes & Methodologies category 3.02% 2.35% 2.14%
Number of daily rates quoted 223 206 292
10th Percentile £271 £294 £300
25th Percentile £400 £413 £413
Median daily rate (50th Percentile) £500 £513 £500
Median % change year-on-year -2.49% +2.55% -9.09%
75th Percentile £613 £625 £638
90th Percentile £693 £688 £873
England median daily rate £500 £501 £513
% change year-on-year -0.10% -2.34% -5.09%
Number of hourly rates quoted 11 7 9
10th Percentile £16.50 £27.10 £16.93
25th Percentile £24.54 £30.50 £17.00
Median hourly rate £34.48 £35.00 £26.00
Median % change year-on-year -1.49% +34.62% +8.33%
75th Percentile £37.25 £87.00 £27.00
90th Percentile £46.75 £137.50 £30.00
England median hourly rate £17.00 £35.00 £19.00
% change year-on-year -51.43% +84.21% +15.15%

All Process and Methodology Skills
London

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in London.

Contract vacancies with a requirement for process or methodology skills 12,434 14,409 19,841
As % of all contract IT jobs advertised in London 92.57% 89.23% 90.46%
Number of daily rates quoted 8,225 9,616 14,380
10th Percentile £325 £350 £363
25th Percentile £425 £450 £463
Median daily rate (50th Percentile) £540 £550 £575
Median % change year-on-year -1.82% -4.35% -0.86%
75th Percentile £675 £675 £695
90th Percentile £775 £800 £800
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% -
Number of hourly rates quoted 251 180 226
10th Percentile £17.00 £17.25 £18.08
25th Percentile £25.00 £23.80 £21.56
Median hourly rate £31.50 £35.00 £39.63
Median % change year-on-year -10.00% -11.67% +7.82%
75th Percentile £48.13 £55.00 £63.75
90th Percentile £63.75 £72.19 £76.88
England median hourly rate £25.15 £43.00 £43.79
% change year-on-year -41.51% -1.81% +51.01%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a proportion of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Daily Rate Trend in London

Contractor daily rate distribution trend for jobs in London citing CRM.

Contractor daily rate distribution trend for jobs in London citing CRM

CRM
Daily Rate Histogram in London

Daily rate distribution for jobs citing CRM in London over the 6 months to 17 September 2025.

Daily rate histogram for CRM in London

CRM
Hourly Rate Trend in London

Contractor hourly rate distribution trend for jobs in London citing CRM.

Contractor hourly rate distribution trend for jobs in London citing CRM

CRM
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing CRM in London over the 6 months to 17 September 2025.

Hourly rate histogram for CRM in London

CRM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the London region over the 6 months to 17 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +9 67 £500 -13.04% 172
West London -4 7 £550 -7.56% 28
South London -11 2 £531 +39.64% 17
CRM
England

CRM
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (4.53%) CMS
2 14 (3.73%) SharePoint
3 7 (1.87%) Confluence
4 5 (1.33%) Microsoft Exchange
5 2 (0.53%) Apache Airflow
5 2 (0.53%) Headless CMS
5 2 (0.53%) Moodle
6 1 (0.27%) Adobe Experience Manager
6 1 (0.27%) Alfresco
6 1 (0.27%) Apache
6 1 (0.27%) Apache Solr
6 1 (0.27%) Apache Spark
6 1 (0.27%) NetWeaver
6 1 (0.27%) SAP Portal
6 1 (0.27%) SAS
6 1 (0.27%) SugarCRM
Applications
1 24 (6.40%) Microsoft Excel
2 12 (3.20%) Microsoft Office
3 8 (2.13%) Microsoft PowerPoint
4 6 (1.60%) Chatbot
5 4 (1.07%) Adobe Illustrator
5 4 (1.07%) Microsoft Project
5 4 (1.07%) Photoshop
6 3 (0.80%) InVision
6 3 (0.80%) MS Visio
6 3 (0.80%) OmniGraffle
6 3 (0.80%) Sketch
6 3 (0.80%) UXPin
7 1 (0.27%) Adobe After Effects
7 1 (0.27%) Spreadsheet
7 1 (0.27%) SPSS
Business Applications
1 128 (34.13%) Dynamics CRM
2 29 (7.73%) Salesforce CRM
3 12 (3.20%) SAP S/4HANA
4 5 (1.33%) Workday HCM
5 4 (1.07%) SAP CX
5 4 (1.07%) Shopify
6 3 (0.80%) NetSuite
6 3 (0.80%) SAP CRM
6 3 (0.80%) Workfront
7 2 (0.53%) Dynamics AX
7 2 (0.53%) Magento
7 2 (0.53%) Oracle Retail
8 1 (0.27%) Bloomberg TOMS
8 1 (0.27%) Dynamics GP
8 1 (0.27%) Dynamics NAV
8 1 (0.27%) FastStats
8 1 (0.27%) Oracle ERP
8 1 (0.27%) SAP ERP
8 1 (0.27%) SAP FI-CA
8 1 (0.27%) SAP SM
Cloud Services
1 85 (22.67%) Dynamics 365
2 76 (20.27%) Power Platform
3 70 (18.67%) Azure
4 38 (10.13%) Power Automate
5 29 (7.73%) PowerApps
6 26 (6.93%) AWS
7 20 (5.33%) SaaS
8 19 (5.07%) Azure DevOps
9 16 (4.27%) Salesforce Sales Cloud
10 15 (4.00%) GCP
11 12 (3.20%) Azure Logic Apps
12 11 (2.93%) Microsoft 365
12 11 (2.93%) PaaS
13 10 (2.67%) Serverless
14 8 (2.13%) Entra ID
15 7 (1.87%) Figma
15 7 (1.87%) Miro
16 6 (1.60%) Azure Data Factory
16 6 (1.60%) Azure Functions
16 6 (1.60%) Snowflake
Communications & Networking
1 6 (1.60%) Firewall
2 5 (1.33%) VPN
3 2 (0.53%) ISDN
3 2 (0.53%) PSTN
4 1 (0.27%) DHCP
4 1 (0.27%) DNS
4 1 (0.27%) Internet
4 1 (0.27%) Intranet
4 1 (0.27%) IP Telephony
4 1 (0.27%) LAN
4 1 (0.27%) MPLS
4 1 (0.27%) Radio Access Network
4 1 (0.27%) SMS
4 1 (0.27%) TCP/IP
4 1 (0.27%) WAN
4 1 (0.27%) WebEx
Database & Business Intelligence
1 40 (10.67%) Power BI
2 12 (3.20%) Tableau
3 11 (2.93%) SQL Server
4 10 (2.67%) Data Warehouse
4 10 (2.67%) SQL Server Integration Services
5 9 (2.40%) Metadata
5 9 (2.40%) SQL Server Reporting Services
6 8 (2.13%) Data Lake
6 8 (2.13%) Relational Database
7 7 (1.87%) BigQuery
8 6 (1.60%) NoSQL
9 4 (1.07%) Amazon Redshift
10 3 (0.80%) Looker
10 3 (0.80%) PostgreSQL
10 3 (0.80%) SAP HANA
11 2 (0.53%) Amazon RDS
11 2 (0.53%) BusinessObjects
11 2 (0.53%) SAP BW
11 2 (0.53%) SAP Data Services
12 1 (0.27%) DynamoDB
Development Applications
1 30 (8.00%) JIRA
2 5 (1.33%) Git
3 4 (1.07%) Postman
4 3 (0.80%) Axure RP
4 3 (0.80%) Balsamiq
4 3 (0.80%) CircleCI
4 3 (0.80%) ER Studio
4 3 (0.80%) ERwin
5 2 (0.53%) Eclipse
5 2 (0.53%) GitLab
5 2 (0.53%) Jenkins
5 2 (0.53%) Selenium
6 1 (0.27%) PowerDesigner
6 1 (0.27%) Visual Studio
6 1 (0.27%) Zephyr
General
1 136 (36.27%) Social Skills
2 100 (26.67%) Marketing
3 98 (26.13%) Finance
4 49 (13.07%) Analytical Skills
5 26 (6.93%) Public Sector
6 23 (6.13%) Banking
6 23 (6.13%) Retail
7 18 (4.80%) Inclusion and Diversity
8 15 (4.00%) Billing
9 14 (3.73%) Advertising
10 12 (3.20%) Presentation Skills
11 10 (2.67%) Legal
11 10 (2.67%) Telecoms
12 9 (2.40%) Documentation Skills
13 8 (2.13%) Back Office
13 8 (2.13%) Local Government
14 5 (1.33%) Italian Language
14 5 (1.33%) Organisational Skills
15 4 (1.07%) Brand Awareness
15 4 (1.07%) Multimedia
Job Titles
1 58 (15.47%) Analyst
2 46 (12.27%) Architect
3 36 (9.60%) Consultant
3 36 (9.60%) Developer
4 34 (9.07%) Business Analyst
5 33 (8.80%) Senior
6 32 (8.53%) Lead
7 25 (6.67%) Solutions Architect
8 22 (5.87%) Project Manager
9 17 (4.53%) Dynamics 365 Consultant
9 17 (4.53%) Functional Consultant
10 14 (3.73%) CRM Consultant
11 13 (3.47%) CRM Analyst
11 13 (3.47%) CRM Developer
12 12 (3.20%) CRM Manager
12 12 (3.20%) Data Analyst
12 12 (3.20%) Senior Manager
13 11 (2.93%) CRM Business Analyst
13 11 (2.93%) Dynamics 365 Developer
13 11 (2.93%) Salesforce Analyst
Libraries, Frameworks & Software Standards
1 21 (5.60%) Web Services
2 20 (5.33%) .NET
3 18 (4.80%) REST
4 17 (4.53%) Lightning Web Components
5 14 (3.73%) HTML
5 14 (3.73%) SOAP
6 9 (2.40%) ASP.NET Web API
6 9 (2.40%) RESTful
7 8 (2.13%) CSS
7 8 (2.13%) Middleware
8 7 (1.87%) ASP.NET
9 6 (1.60%) JSON
9 6 (1.60%) Visualforce
10 5 (1.33%) .NET Core
10 5 (1.33%) Node.js
11 4 (1.07%) .NET Framework
11 4 (1.07%) ASP.NET MVC
11 4 (1.07%) SAP Fiori
12 3 (0.80%) SAP PI
12 3 (0.80%) WCF
Miscellaneous
1 21 (5.60%) Product Ownership
2 15 (4.00%) Legacy Systems
3 13 (3.47%) Management Information System
4 12 (3.20%) Onboarding
5 11 (2.93%) Enterprise Software
6 10 (2.67%) Low-Code
7 9 (2.40%) Data Structures
7 9 (2.40%) Marketing Technology
8 6 (1.60%) Social Media
9 5 (1.33%) AI Agents
9 5 (1.33%) Analytical Mindset
9 5 (1.33%) Cloud Native
9 5 (1.33%) Greenfield Project
9 5 (1.33%) Linux Command Line
9 5 (1.33%) Mobile App
10 3 (0.80%) Data Protection Act
10 3 (0.80%) Hybrid Cloud
10 3 (0.80%) Reinsurance
10 3 (0.80%) Self-Motivation
10 3 (0.80%) Virtual Team
Operating Systems
1 5 (1.33%) Linux
2 3 (0.80%) Android
2 3 (0.80%) Apple iOS
3 2 (0.53%) Windows
3 2 (0.53%) Windows 10
4 1 (0.27%) Mac OS X
4 1 (0.27%) Windows 7
Processes & Methodologies
1 106 (28.27%) Agile
2 70 (18.67%) Migration
3 68 (18.13%) Stakeholder Management
4 56 (14.93%) Business Intelligence
4 56 (14.93%) Problem-Solving
5 47 (12.53%) Stakeholder Engagement
6 46 (12.27%) ERP
7 45 (12.00%) Data Migration
8 43 (11.47%) Analytics
9 42 (11.20%) Roadmaps
10 41 (10.93%) Project Management
10 41 (10.93%) User Experience
11 38 (10.13%) DevOps
12 33 (8.80%) Artificial Intelligence
13 32 (8.53%) Customer Engagement
14 31 (8.27%) Customer Service
14 31 (8.27%) Data Modelling
15 30 (8.00%) User Stories
16 29 (7.73%) Data Analysis
17 27 (7.20%) Decision-Making
Programming Languages
1 43 (11.47%) SQL
2 33 (8.80%) JavaScript
3 24 (6.40%) C#
4 13 (3.47%) Apex Code
5 10 (2.67%) Python
6 6 (1.60%) TypeScript
7 4 (1.07%) SOQL
8 3 (0.80%) ABAP
8 3 (0.80%) PowerShell
8 3 (0.80%) R
8 3 (0.80%) SOSL
8 3 (0.80%) T-SQL
9 1 (0.27%) Java
9 1 (0.27%) PHP
9 1 (0.27%) PL/SQL
9 1 (0.27%) VB
9 1 (0.27%) VBA
Qualifications
1 49 (13.07%) Degree
2 24 (6.40%) Security Cleared
3 18 (4.80%) SC Cleared
4 17 (4.53%) Computer Science Degree
5 10 (2.67%) Microsoft Certification
5 10 (2.67%) PMP
6 7 (1.87%) PMI Certification
7 3 (0.80%) ISTQB
7 3 (0.80%) MCPD
7 3 (0.80%) MCSD
7 3 (0.80%) Six Sigma Green Belt
8 2 (0.53%) CISSP
8 2 (0.53%) Master's Degree
8 2 (0.53%) SAP Certification
8 2 (0.53%) TOGAF Certification
9 1 (0.27%) APMG
9 1 (0.27%) CISM
9 1 (0.27%) CompTIA CySA+
9 1 (0.27%) CSPO
9 1 (0.27%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 22 (5.87%) Accessibility
2 20 (5.33%) GDPR
2 20 (5.33%) QA
3 13 (3.47%) Data Quality
4 6 (1.60%) PMO
5 5 (1.33%) COBIT
6 4 (1.07%) SLA
7 3 (0.80%) PCI DSS
8 2 (0.53%) California Consumer Privacy Act
8 2 (0.53%) ISO/IEC 27001
8 2 (0.53%) WCAG
9 1 (0.27%) Cyber Essentials
9 1 (0.27%) Cyber Essentials PLUS
9 1 (0.27%) HIPAA
9 1 (0.27%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.27%) NIST
9 1 (0.27%) Sarbanes-Oxley
9 1 (0.27%) Software Quality Assurance
System Software
1 4 (1.07%) Active Directory
2 1 (0.27%) Virtual Desktop
Systems Management
1 3 (0.80%) Grafana
2 2 (0.53%) Single Sign-On
2 2 (0.53%) Systems Management Server (SMS)
3 1 (0.27%) Computer Emergency Response Teams
3 1 (0.27%) SCCM
Vendors
1 124 (33.07%) Microsoft
2 109 (29.07%) Salesforce
3 24 (6.40%) SAP
4 20 (5.33%) Google
5 15 (4.00%) ServiceNow
6 14 (3.73%) Oracle
7 13 (3.47%) Adobe
8 9 (2.40%) Databricks
9 8 (2.13%) Workday
10 5 (1.33%) HubSpot
10 5 (1.33%) Siebel
11 4 (1.07%) Guidewire
12 3 (0.80%) Conga
12 3 (0.80%) Duck Creek
12 3 (0.80%) IFS
12 3 (0.80%) Marketo
12 3 (0.80%) MuleSoft
12 3 (0.80%) OneTrust
12 3 (0.80%) Salesforce Marketing Cloud
13 2 (0.53%) BiZZdesign