Period
to 24 May 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 24 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > London
6 months to
24 May 2018
Same period 2017 Same period 2016
Rank 110 78 66
Rank change year-on-year -32 -12 -9
Contract jobs citing CRM 1,110 1,256 1,467
As % of all contract IT jobs advertised in London 2.43% 3.18% 3.39%
As % of the Processes & Methodologies category 2.79% 3.68% 3.94%
Number of daily rates quoted 762 915 1,009
London median daily rate £475 £450 £430
Median daily rate % change year-on-year +5.56% +4.65% +1.18%
10th Percentile £300 £305 £270
90th Percentile £638 £625 £625
England median daily rate £450 £448 £418
% change year-on-year +0.56% +7.19% +2.58%
Number of hourly rates quoted 18 9 17
London median hourly rate £18.00 £51.25 £22.00
Median hourly rate % change year-on-year -64.88% +132.95% -29.24%
10th Percentile £10.00 £27.00 £12.38
90th Percentile £72.48 £71.50 £29.25
England median hourly rate £16.00 £34.00 £20.00
% change year-on-year -52.94% +70.00% -9.83%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 39,812 34,121 37,253
As % of all contract IT jobs advertised in London 87.30% 86.50% 86.01%
Number of daily rates quoted 28,800 24,477 26,970
London median daily rate £500 £475 £451
Median daily rate % change year-on-year +5.26% +5.44% +0.11%
10th Percentile £325 £313 £300
90th Percentile £675 £650 £650
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.42%
Number of hourly rates quoted 557 382 400
London median hourly rate £25.00 £25.00 £21.00
Median hourly rate % change year-on-year - +19.05% +10.09%
10th Percentile £14.00 £12.53 £11.25
90th Percentile £50.20 £52.50 £51.77
England median hourly rate £22.00 £25.06 £23.00
% change year-on-year -12.21% +8.96% +9.52%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in London.

Contractor daily rate trend for CRM in London

CRM
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing CRM in London over the 6 months to 24 May 2018.

Contractor daily rate histogram for CRM in London

CRM
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in London.

Contractor hourly rate trend for CRM in London

CRM
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing CRM in London over the 6 months to 24 May 2018.

Contractor hourly rate histogram for CRM in London

CRM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the London region over the 6 months to 24 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -48 192 £475 +5.56% 70
West London -35 52 £495 +23.75% 42
North London +11 18 £488 -7.14% 6
South London -62 16 £461 +2.50% 7
East London -23 10 £544 +45.97% 18
CRM
England

For the 6 months to 24 May 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for CRM.

1 403 (36.31%) Dynamics CRM
2 335 (30.18%) Microsoft
3 278 (25.05%) Agile Software Development
4 256 (23.06%) Finance
5 247 (22.25%) Salesforce.com
6 216 (19.46%) SQL
7 185 (16.67%) Marketing
8 143 (12.88%) Dynamics 365
9 134 (12.07%) Project Management
9 134 (12.07%) Retail
10 128 (11.53%) .NET
11 120 (10.81%) Migration
12 119 (10.72%) Stakeholder Management
13 115 (10.36%) JavaScript
13 115 (10.36%) SharePoint
14 112 (10.09%) SQL Server
15 103 (9.28%) Analytics
16 99 (8.92%) C#
17 95 (8.56%) Scrum
18 94 (8.47%) Analytical Skills
19 92 (8.29%) Java
19 92 (8.29%) ERP
20 89 (8.02%) Business Intelligence
21 88 (7.93%) E-Commerce
22 86 (7.75%) Microsoft Azure
23 79 (7.12%) Banking
24 77 (6.94%) Business Analysis
25 75 (6.76%) Data Migration
26 69 (6.22%) Salesforce.com CRM
27 64 (5.77%) MVC

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 115 (10.36%) SharePoint
2 52 (4.68%) CMS
3 27 (2.43%) Sitecore CMS
3 27 (2.43%) WebSphere
4 26 (2.34%) SAS
5 18 (1.62%) BizTalk Server
5 18 (1.62%) Mule
5 18 (1.62%) Mule ESB
6 17 (1.53%) Apache Solr
6 17 (1.53%) Commerce Server
6 17 (1.53%) Skype for Business
6 17 (1.53%) WebLogic Portal
7 10 (0.90%) Confluence
7 10 (0.90%) MS Exchange
8 8 (0.72%) SharePoint 2013
9 7 (0.63%) Adobe Experience Manager
9 7 (0.63%) EPiServer
10 5 (0.45%) SharePoint 2010
10 5 (0.45%) Tomcat
10 5 (0.45%) WordPress
Applications
1 59 (5.32%) Microsoft Excel
2 51 (4.59%) Microsoft Office
3 31 (2.79%) Microsoft PowerPoint
4 30 (2.70%) MS Visio
5 29 (2.61%) Microsoft Project
6 6 (0.54%) Spreadsheet
7 5 (0.45%) Photoshop
8 4 (0.36%) SPSS
9 3 (0.27%) InDesign
10 2 (0.18%) Adobe Creative Suite
10 2 (0.18%) Adobe Illustrator
11 1 (0.090%) Adobe After Effects
11 1 (0.090%) Adobe Premiere
11 1 (0.090%) InVision
11 1 (0.090%) Lectora
11 1 (0.090%) Moqups
11 1 (0.090%) Notepad++
11 1 (0.090%) Stata
Business Applications
1 403 (36.31%) Dynamics CRM
2 69 (6.22%) Salesforce.com CRM
3 22 (1.98%) Dynamics AX
3 22 (1.98%) NetSuite
4 15 (1.35%) Unit4 Business World
5 12 (1.08%) SAP CRM
6 8 (0.72%) Oracle CRM
7 7 (0.63%) Dynamics NAV
7 7 (0.63%) Infor CRM
8 6 (0.54%) Oracle ERP
8 6 (0.54%) Temenos T24
9 5 (0.45%) Eloqua
9 5 (0.45%) Line 500
9 5 (0.45%) Oracle EBS
9 5 (0.45%) Payment Gateway
9 5 (0.45%) Sage X3
10 4 (0.36%) Sage 300 ERP
11 3 (0.27%) Maximo
11 3 (0.27%) Northgate Housing
11 3 (0.27%) SAP S/4HANA
Cloud Services
1 143 (12.88%) Dynamics 365
2 86 (7.75%) Microsoft Azure
3 60 (5.41%) Office 365
4 46 (4.14%) Amazon AWS
5 38 (3.42%) SaaS
6 24 (2.16%) Salesforce Service Cloud
7 21 (1.89%) Salesforce Sales Cloud
8 19 (1.71%) PaaS
9 18 (1.62%) Heroku
10 17 (1.53%) Force.com
11 12 (1.08%) Google Analytics
12 8 (0.72%) Adobe Analytics
12 8 (0.72%) Amazon S3
12 8 (0.72%) OneDrive
13 7 (0.63%) Azure Active Directory
14 6 (0.54%) IaaS
14 6 (0.54%) Trello
15 5 (0.45%) Cloud Computing
16 4 (0.36%) Serverless
17 3 (0.27%) Google Cloud Platform
Communications & Networking
1 17 (1.53%) HTTP
2 12 (1.08%) SMS
3 11 (0.99%) Internet
3 11 (0.99%) Skype
4 9 (0.81%) Intranet
5 7 (0.63%) Firewall
5 7 (0.63%) WAN
6 6 (0.54%) DNS
7 5 (0.45%) DHCP
7 5 (0.45%) VLAN
7 5 (0.45%) VPN
8 4 (0.36%) VoIP
8 4 (0.36%) Wi-Fi
9 3 (0.27%) LAN
10 2 (0.18%) ADSL
10 2 (0.18%) CTI
10 2 (0.18%) FTP
10 2 (0.18%) Intrusion Detection
10 2 (0.18%) IPsec
10 2 (0.18%) Wireless
Database & Business Intelligence
1 112 (10.09%) SQL Server
2 45 (4.05%) Relational Database
3 41 (3.69%) SQL Server Reporting Services
4 40 (3.60%) Data Warehouse
5 36 (3.24%) SQL Server Integration Services
6 31 (2.79%) Power BI
7 28 (2.52%) NoSQL
8 20 (1.80%) Endeca
8 20 (1.80%) MongoDB
9 18 (1.62%) Big Data
10 14 (1.26%) Data Mining
11 10 (0.90%) SQL Server 2012
12 9 (0.81%) Hadoop
12 9 (0.81%) SQL Server 2008
13 8 (0.72%) BusinessObjects
13 8 (0.72%) MySQL
13 8 (0.72%) PostgreSQL
13 8 (0.72%) SQL Server Analysis Services
14 7 (0.63%) Amazon Redshift
15 6 (0.54%) Crystal Reports
Development Applications
1 46 (4.14%) JIRA
2 38 (3.42%) Git (software)
3 37 (3.33%) Team Foundation Server
4 25 (2.25%) Visual Studio
5 11 (0.99%) SQL Server Management Studio (SSMS)
6 10 (0.90%) Jenkins
7 8 (0.72%) Cucumber
8 7 (0.63%) Moq
8 7 (0.63%) NUnit
9 5 (0.45%) WebObjects
10 4 (0.36%) Visual Studio Team System
11 3 (0.27%) Eclipse
11 3 (0.27%) SpecFlow
11 3 (0.27%) TeamCity
12 2 (0.18%) Dreamweaver
12 2 (0.18%) Octopus Deploy
13 1 (0.090%) Bitbucket
13 1 (0.090%) Selenium
13 1 (0.090%) SoapUI
13 1 (0.090%) Visual Studio Tools for Office
General
1 256 (23.06%) Finance
2 185 (16.67%) Marketing
3 134 (12.07%) Retail
4 79 (7.12%) Banking
5 56 (5.05%) Advertising
6 36 (3.24%) Legal
7 25 (2.25%) Telecoms
8 22 (1.98%) Investment Banking
9 21 (1.89%) Billing
9 21 (1.89%) Publishing
10 18 (1.62%) Back Office
11 16 (1.44%) Law
12 12 (1.08%) Front Office
13 10 (0.90%) Games
14 9 (0.81%) Manufacturing
15 8 (0.72%) Financial Institution
15 8 (0.72%) German Language
16 7 (0.63%) French Language
16 7 (0.63%) Mandarin Language
17 5 (0.45%) Italian Language
Job Titles
1 254 (22.88%) Analyst
2 218 (19.64%) Developer
3 159 (14.32%) Architect
4 127 (11.44%) Consultant
5 121 (10.90%) Business Analyst
6 120 (10.81%) Project Manager
7 84 (7.57%) CRM Developer
8 78 (7.03%) CRM Analyst
9 73 (6.58%) CRM Architect
10 71 (6.40%) Solutions Architect
11 68 (6.13%) CRM Manager
12 64 (5.77%) Dynamics CRM Developer
13 63 (5.68%) CRM Consultant
14 56 (5.05%) CRM Business Analyst
15 49 (4.41%) CRM Project Manager
16 44 (3.96%) Dynamics CRM Consultant
17 43 (3.87%) Salesforce Analyst
18 42 (3.78%) Data Analyst
19 40 (3.60%) Microsoft Developer
20 35 (3.15%) .NET Developer
Libraries, Frameworks & Software Standards
1 128 (11.53%) .NET
2 62 (5.59%) HTML
2 62 (5.59%) Web Services
3 55 (4.95%) CSS
4 51 (4.59%) SOAP
5 42 (3.78%) ASP.NET
6 40 (3.60%) REST
7 39 (3.51%) RESTful
8 36 (3.24%) XML
9 34 (3.06%) WCF
10 32 (2.88%) J2EE
11 25 (2.25%) HTML5
12 17 (1.53%) Visualforce
13 16 (1.44%) .NET Framework
13 16 (1.44%) ASP.NET Web API
13 16 (1.44%) JSON
13 16 (1.44%) Lucene
14 14 (1.26%) AngularJS
15 12 (1.08%) Mason
16 11 (0.99%) ASP.NET MVC
Miscellaneous
1 94 (8.47%) Analytical Skills
2 47 (4.23%) User Experience
3 33 (2.97%) Greenfield Project
4 27 (2.43%) Management Information System
5 26 (2.34%) Social Media
6 21 (1.89%) Mobile App
7 18 (1.62%) PKI
8 17 (1.53%) Fintech
9 16 (1.44%) Self-Motivation
10 15 (1.35%) Computer Science
11 11 (0.99%) Data Centre
12 9 (0.81%) Data Structures
13 8 (0.72%) Enterprise Software
13 8 (0.72%) FMCG
14 7 (0.63%) Marketing Technology
15 6 (0.54%) EPoS
16 5 (0.45%) Equities
16 5 (0.45%) PMI
17 4 (0.36%) e-Learning
17 4 (0.36%) Fixed Income
Operating Systems
1 47 (4.23%) Windows
2 35 (3.15%) Unix
3 27 (2.43%) Windows Server
4 14 (1.26%) Windows 10
5 13 (1.17%) Linux
6 11 (0.99%) Windows 7
7 9 (0.81%) Windows Server 2008
8 7 (0.63%) Windows Server 2012
9 4 (0.36%) Windows 2000
9 4 (0.36%) Windows Server 2003
10 2 (0.18%) Mac OS X
11 1 (0.090%) Android
11 1 (0.090%) Apple iOS
11 1 (0.090%) VMS
11 1 (0.090%) Windows XP
Processes & Methodologies
1 278 (25.05%) Agile Software Development
2 134 (12.07%) Project Management
3 120 (10.81%) Migration
4 119 (10.72%) Stakeholder Management
5 103 (9.28%) Analytics
6 95 (8.56%) Scrum
7 92 (8.29%) ERP
8 89 (8.02%) Business Intelligence
9 88 (7.93%) E-Commerce
10 77 (6.94%) Business Analysis
11 75 (6.76%) Data Migration
12 64 (5.77%) MVC
13 62 (5.59%) Workflow
14 60 (5.41%) Validation
15 58 (5.23%) ITIL
16 56 (5.05%) Problem-Solving
17 55 (4.95%) B2C
18 52 (4.68%) SOA
19 48 (4.32%) ETL
20 44 (3.96%) SDLC
Programming Languages
1 216 (19.46%) SQL
2 115 (10.36%) JavaScript
3 99 (8.92%) C#
4 92 (8.29%) Java
5 36 (3.24%) Python
6 26 (2.34%) T-SQL
7 25 (2.25%) Apex Code
8 19 (1.71%) R
9 16 (1.44%) PowerShell
10 9 (0.81%) C
10 9 (0.81%) VBA
11 7 (0.63%) SOQL
11 7 (0.63%) TypeScript
12 6 (0.54%) Java 8
12 6 (0.54%) Perl
13 5 (0.45%) Bash Shell
13 5 (0.45%) PL/SQL
13 5 (0.45%) SOSL
14 4 (0.36%) PHP
15 3 (0.27%) ABAP
Qualifications
1 55 (4.95%) Degree
2 23 (2.07%) Security Cleared
3 18 (1.62%) SC Cleared
4 14 (1.26%) Microsoft Certification
5 12 (1.08%) ISEB
6 11 (0.99%) PMI Certification
7 9 (0.81%) MCSE
7 9 (0.81%) PMP
8 8 (0.72%) PRINCE2 Certification
9 7 (0.63%) Cisco Certification
9 7 (0.63%) Computer Science Degree
9 7 (0.63%) Numerate Degree
10 5 (0.45%) CCNA
11 4 (0.36%) ITIL Foundation Certificate
11 4 (0.36%) Master's Degree
11 4 (0.36%) Six Sigma Black Belt
12 3 (0.27%) CCNP
12 3 (0.27%) DV Cleared
12 3 (0.27%) MCSA
12 3 (0.27%) Six Sigma Master Black Belt
Quality Assurance & Compliance
1 51 (4.59%) QA
2 24 (2.16%) GDPR
3 15 (1.35%) Data Quality
4 13 (1.17%) SLA
5 8 (0.72%) PMO
6 2 (0.18%) PCI DSS
7 1 (0.090%) Actionable Recommendations
7 1 (0.090%) COBIT
7 1 (0.090%) GxP
7 1 (0.090%) ISO/IEC 27001
System Software
1 35 (3.15%) Active Directory
2 7 (0.63%) Docker
3 5 (0.45%) Hyper-V
3 5 (0.45%) Virtual Machines
3 5 (0.45%) VMware Infrastructure
4 3 (0.27%) HDFS
4 3 (0.27%) Terminal Services
4 3 (0.27%) XenApp
5 2 (0.18%) Apache Flume
6 1 (0.090%) Virtual Servers
6 1 (0.090%) VMware ESXi
6 1 (0.090%) vSphere
Systems Management
1 32 (2.88%) Single Sign-On
2 18 (1.62%) CA Single Sign-On
2 18 (1.62%) OpenSSO
3 11 (0.99%) Systems Management Server (SMS)
4 5 (0.45%) SCCM
5 2 (0.18%) Cisco Prime
5 2 (0.18%) Oozie
5 2 (0.18%) SCOM
5 2 (0.18%) TrustSec
5 2 (0.18%) WhatsUp Gold
6 1 (0.090%) HP ALM
6 1 (0.090%) HP Quality Center
6 1 (0.090%) Jamf Pro
6 1 (0.090%) MOM
Vendors
1 335 (30.18%) Microsoft
2 247 (22.25%) Salesforce.com
3 46 (4.14%) SAP
4 39 (3.51%) Oracle
5 36 (3.24%) Adobe
6 34 (3.06%) Sitecore
7 27 (2.43%) Salesforce Marketing Cloud
8 21 (1.89%) Tableau
9 20 (1.80%) Google
10 19 (1.71%) Informatica
11 18 (1.62%) ATG
11 18 (1.62%) Marketo
12 17 (1.53%) BEA
13 15 (1.35%) Sage
14 13 (1.17%) Demandware
15 12 (1.08%) Citrix
16 10 (0.90%) IBM
16 10 (0.90%) JD Edwards
17 9 (0.81%) Alteryx
18 8 (0.72%) Cisco