Period
to 17 August 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 17 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > London
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 123 90 70
Rank change year-on-year -33 -20 -10
Contract jobs citing CRM 1,054 1,239 1,550
As % of all contract IT jobs advertised in London 2.30% 2.90% 3.43%
As % of the Processes & Methodologies category 2.62% 3.31% 3.94%
Number of daily rates quoted 742 864 1,092
London median daily rate £475 £450 £445
Median daily rate % change year-on-year +5.56% +1.12% +4.71%
10th Percentile £282 £300 £285
90th Percentile £638 £625 £600
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 10 12 21
London median hourly rate £31.00 £27.75 £23.50
Median hourly rate % change year-on-year +11.71% +18.09% +5.95%
10th Percentile £14.00 £15.17 £10.00
90th Percentile £96.08 £57.50 £33.75
England median hourly rate £16.45 £28.50 £23.25
% change year-on-year -42.28% +22.58% +4.82%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,262 37,462 39,334
As % of all contract IT jobs advertised in London 87.76% 87.67% 86.93%
Number of daily rates quoted 29,112 26,800 28,511
London median daily rate £500 £499 £463
Median daily rate % change year-on-year +0.30% +7.78% +2.78%
10th Percentile £325 £313 £300
90th Percentile £675 £656 £638
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.66%
Number of hourly rates quoted 526 376 340
London median hourly rate £23.50 £24.00 £21.42
Median hourly rate % change year-on-year -2.08% +12.04% +7.10%
10th Percentile £14.00 £13.24 £11.25
90th Percentile £54.81 £50.00 £52.75
England median hourly rate £21.50 £24.00 £23.50
% change year-on-year -10.42% +2.13% +9.05%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in London.

Contractor daily rate trend for CRM in London

CRM
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing CRM in London over the 6 months to 17 August 2018.

Contractor daily rate histogram for CRM in London

CRM
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in London.

Contractor hourly rate trend for CRM in London

CRM
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing CRM in London over the 6 months to 17 August 2018.

Contractor hourly rate histogram for CRM in London

CRM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the London region over the 6 months to 17 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -44 204 £463 +2.78% 78
West London -32 45 £425 +11.84% 50
North London +11 17 £450 -5.26% 2
South London -61 17 £450 +5.88% 10
East London -20 13 £500 +17.65% 8
CRM
England

For the 6 months to 17 August 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for CRM.

1 304 (28.84%) Dynamics CRM
2 281 (26.66%) Agile Software Development
3 275 (26.09%) Microsoft
4 259 (24.57%) Salesforce.com
5 243 (23.06%) Finance
6 180 (17.08%) Marketing
7 178 (16.89%) SQL
8 140 (13.28%) Project Management
9 127 (12.05%) Microsoft Azure
10 123 (11.67%) SQL Server
11 120 (11.39%) ERP
12 111 (10.53%) Migration
13 110 (10.44%) JavaScript
14 108 (10.25%) Retail
15 105 (9.96%) .NET
16 102 (9.68%) Dynamics 365
17 101 (9.58%) E-Commerce
17 101 (9.58%) Analytics
18 91 (8.63%) Analytical Skills
19 89 (8.44%) SharePoint
20 87 (8.25%) Stakeholder Management
21 86 (8.16%) Banking
22 85 (8.06%) C#
23 75 (7.12%) Scrum
23 75 (7.12%) Salesforce.com CRM
24 74 (7.02%) Oracle
24 74 (7.02%) Business Intelligence
25 67 (6.36%) Windows
26 66 (6.26%) HTML
27 65 (6.17%) Java

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 89 (8.44%) SharePoint
2 50 (4.74%) CMS
3 32 (3.04%) Confluence
4 21 (1.99%) Sitecore CMS
5 20 (1.90%) Skype for Business
6 17 (1.61%) SAS
7 16 (1.52%) WebSphere
8 12 (1.14%) Commerce Server
9 10 (0.95%) Apache Solr
9 10 (0.95%) BizTalk Server
9 10 (0.95%) Mule
9 10 (0.95%) WordPress
10 9 (0.85%) Mule ESB
11 8 (0.76%) Adobe Experience Manager
11 8 (0.76%) WebLogic Portal
12 7 (0.66%) Apache Spark
12 7 (0.66%) Oracle SOA Suite
13 6 (0.57%) SharePoint 2013
14 5 (0.47%) Apache
14 5 (0.47%) Tomcat
Applications
1 46 (4.36%) Microsoft Excel
1 46 (4.36%) Microsoft Office
2 26 (2.47%) Microsoft PowerPoint
3 20 (1.90%) MS Visio
4 9 (0.85%) Microsoft Project
5 6 (0.57%) Photoshop
6 3 (0.28%) InDesign
6 3 (0.28%) SPSS
7 2 (0.19%) Adobe Creative Suite
7 2 (0.19%) Adobe Illustrator
7 2 (0.19%) Chatbot
8 1 (0.095%) Adobe After Effects
8 1 (0.095%) Adobe Premiere
8 1 (0.095%) InVision
8 1 (0.095%) Lectora
8 1 (0.095%) Moqups
8 1 (0.095%) Spreadsheet
8 1 (0.095%) Stata
Business Applications
1 304 (28.84%) Dynamics CRM
2 75 (7.12%) Salesforce.com CRM
3 23 (2.18%) Dynamics AX
4 17 (1.61%) Oracle CRM
5 11 (1.04%) NetSuite
6 10 (0.95%) Dynamics NAV
6 10 (0.95%) Eloqua
7 9 (0.85%) Oracle ERP
8 8 (0.76%) Adobe Campaign
9 7 (0.66%) SAP CRM
10 6 (0.57%) Oracle EBS
10 6 (0.57%) Sage 300 ERP
10 6 (0.57%) Temenos T24
10 6 (0.57%) Unit4 Business World
11 5 (0.47%) Line 500
11 5 (0.47%) Sage X3
11 5 (0.47%) Siebel CRM
12 4 (0.38%) Social Studio
13 3 (0.28%) Oracle Retail
13 3 (0.28%) Sprinklr
Cloud Services
1 127 (12.05%) Microsoft Azure
2 102 (9.68%) Dynamics 365
3 61 (5.79%) Office 365
4 47 (4.46%) Amazon AWS
5 36 (3.42%) SaaS
6 31 (2.94%) Salesforce Service Cloud
7 19 (1.80%) PaaS
8 16 (1.52%) Google Analytics
9 14 (1.33%) Azure Active Directory
9 14 (1.33%) Salesforce Sales Cloud
10 12 (1.14%) IaaS
11 11 (1.04%) Force.com
12 10 (0.95%) Google Tag Manager
12 10 (0.95%) Heroku
13 9 (0.85%) GitHub
13 9 (0.85%) OneDrive
14 8 (0.76%) Amazon S3
14 8 (0.76%) Yammer
15 7 (0.66%) Amazon EMR
16 6 (0.57%) Trello
Communications & Networking
1 25 (2.37%) Skype
2 16 (1.52%) SMS
3 10 (0.95%) Intranet
4 9 (0.85%) Internet
4 9 (0.85%) VPN
5 8 (0.76%) HTTP
6 5 (0.47%) DNS
6 5 (0.47%) Firewall
7 4 (0.38%) WAN
8 3 (0.28%) DHCP
8 3 (0.28%) LAN
8 3 (0.28%) VLAN
9 2 (0.19%) Network Security
9 2 (0.19%) SSL
9 2 (0.19%) TCP/IP
9 2 (0.19%) VoIP
9 2 (0.19%) Wi-Fi
10 1 (0.095%) CTI
10 1 (0.095%) ICMP
10 1 (0.095%) MPLS
Database & Business Intelligence
1 123 (11.67%) SQL Server
2 33 (3.13%) Power BI
3 30 (2.85%) Relational Database
4 25 (2.37%) SQL Server Reporting Services
5 24 (2.28%) Big Data
6 22 (2.09%) SQL Server Integration Services
7 21 (1.99%) Data Warehouse
8 20 (1.90%) NoSQL
9 14 (1.33%) MongoDB
9 14 (1.33%) MySQL
10 11 (1.04%) Endeca
11 10 (0.95%) Crystal Reports
12 9 (0.85%) Amazon Redshift
12 9 (0.85%) Hadoop
12 9 (0.85%) Oracle Reports
12 9 (0.85%) SQL Server 2012
13 8 (0.76%) BusinessObjects
13 8 (0.76%) PostgreSQL
14 7 (0.66%) SQL Server 2008
14 7 (0.66%) SQL Server Analysis Services
Development Applications
1 55 (5.22%) JIRA
2 37 (3.51%) Team Foundation Server
3 25 (2.37%) Git (software)
4 23 (2.18%) Visual Studio
5 13 (1.23%) Eclipse
6 8 (0.76%) JIRA Agile
7 7 (0.66%) Jenkins
7 7 (0.66%) Moq
7 7 (0.66%) NUnit
8 6 (0.57%) SQL Server Management Studio (SSMS)
9 5 (0.47%) Selenium
9 5 (0.47%) Visual Studio Team System
9 5 (0.47%) WebObjects
10 4 (0.38%) Oracle APEX
10 4 (0.38%) SpecFlow
11 3 (0.28%) Dreamweaver
11 3 (0.28%) HP UFT
12 2 (0.19%) Octopus Deploy
12 2 (0.19%) SoapUI
13 1 (0.095%) Rational Software Modeler
General
1 243 (23.06%) Finance
2 180 (17.08%) Marketing
3 108 (10.25%) Retail
4 86 (8.16%) Banking
5 42 (3.98%) Advertising
6 27 (2.56%) Investment Banking
7 26 (2.47%) Billing
7 26 (2.47%) Front Office
8 24 (2.28%) Legal
9 21 (1.99%) Publishing
10 19 (1.80%) Law
11 18 (1.71%) Telecoms
12 13 (1.23%) Back Office
13 11 (1.04%) Financial Institution
14 10 (0.95%) French Language
15 9 (0.85%) German Language
16 7 (0.66%) Mandarin Language
16 7 (0.66%) Pharmaceutical
16 7 (0.66%) Retail Banking
16 7 (0.66%) Spanish Language
Job Titles
1 255 (24.19%) Analyst
2 183 (17.36%) Developer
3 158 (14.99%) Architect
4 134 (12.71%) Business Analyst
5 122 (11.57%) Project Manager
6 93 (8.82%) Consultant
7 80 (7.59%) CRM Analyst
8 79 (7.50%) Solutions Architect
9 65 (6.17%) CRM Manager
10 61 (5.79%) CRM Architect
11 57 (5.41%) CRM Business Analyst
11 57 (5.41%) CRM Developer
12 48 (4.55%) Salesforce Analyst
13 47 (4.46%) CRM Project Manager
14 46 (4.36%) .NET Developer
15 42 (3.98%) Dynamics CRM Developer
16 41 (3.89%) Salesforce Architect
17 38 (3.61%) Data Analyst
18 36 (3.42%) Support Analyst
19 35 (3.32%) CRM Solutions Architect
Libraries, Frameworks & Software Standards
1 105 (9.96%) .NET
2 66 (6.26%) HTML
3 58 (5.50%) Web Services
4 51 (4.84%) CSS
5 46 (4.36%) ASP.NET
6 36 (3.42%) SOAP
7 26 (2.47%) Middleware
8 24 (2.28%) J2EE
8 24 (2.28%) WCF
9 23 (2.18%) REST
9 23 (2.18%) XML
10 22 (2.09%) RESTful
10 22 (2.09%) Visualforce
11 19 (1.80%) HTML5
12 16 (1.52%) AngularJS
13 15 (1.42%) ASP.NET MVC
14 14 (1.33%) ASP.NET Web API
15 13 (1.23%) CSS3
15 13 (1.23%) JSON
15 13 (1.23%) Oracle Fusion
Miscellaneous
1 91 (8.63%) Analytical Skills
2 46 (4.36%) User Experience
3 26 (2.47%) Fintech
4 25 (2.37%) Management Information System
5 23 (2.18%) Greenfield Project
6 22 (2.09%) Mobile App
7 18 (1.71%) Self-Motivation
7 18 (1.71%) Social Media
8 10 (0.95%) Computer Science
8 10 (0.95%) Public Cloud
9 9 (0.85%) Fixed Income
9 9 (0.85%) PMI
9 9 (0.85%) Virtual Team
10 8 (0.76%) Enterprise Software
10 8 (0.76%) Equities
10 8 (0.76%) PKI
11 7 (0.66%) FMCG
11 7 (0.66%) Private Cloud
12 6 (0.57%) EPoS
13 5 (0.47%) Data Structures
Operating Systems
1 67 (6.36%) Windows
2 49 (4.65%) Unix
3 32 (3.04%) Windows Server
4 28 (2.66%) Linux
5 20 (1.90%) Windows 10
6 6 (0.57%) Windows 7
6 6 (0.57%) Windows Server 2012
7 5 (0.47%) Windows Server 2008
8 3 (0.28%) Mac OS X
9 1 (0.095%) Android
9 1 (0.095%) Apple iOS
9 1 (0.095%) VMS
9 1 (0.095%) Windows Phone
9 1 (0.095%) Windows XP
Processes & Methodologies
1 281 (26.66%) Agile Software Development
2 140 (13.28%) Project Management
3 120 (11.39%) ERP
4 111 (10.53%) Migration
5 101 (9.58%) Analytics
5 101 (9.58%) E-Commerce
6 87 (8.25%) Stakeholder Management
7 75 (7.12%) Scrum
8 74 (7.02%) Business Intelligence
9 65 (6.17%) Business Analysis
10 63 (5.98%) Data Migration
11 59 (5.60%) Workflow
12 56 (5.31%) Problem-Solving
13 53 (5.03%) MVC
14 52 (4.93%) Data Modelling
15 47 (4.46%) ITIL
16 46 (4.36%) Validation
17 43 (4.08%) Digital Marketing
18 42 (3.98%) Change Management
18 42 (3.98%) SOA
Programming Languages
1 178 (16.89%) SQL
2 110 (10.44%) JavaScript
3 85 (8.06%) C#
4 65 (6.17%) Java
5 30 (2.85%) Python
6 27 (2.56%) Apex Code
7 16 (1.52%) T-SQL
8 13 (1.23%) R
9 12 (1.14%) PowerShell
9 12 (1.14%) VBA
10 8 (0.76%) TypeScript
11 6 (0.57%) C
11 6 (0.57%) Java 8
11 6 (0.57%) Perl
12 5 (0.47%) Bash Shell
12 5 (0.47%) PL/SQL
13 4 (0.38%) PHP
13 4 (0.38%) SOQL
13 4 (0.38%) XAML
14 3 (0.28%) VBScript
Qualifications
1 62 (5.88%) Degree
2 32 (3.04%) Security Cleared
3 28 (2.66%) SC Cleared
4 16 (1.52%) PMI Certification
5 13 (1.23%) Microsoft Certification
6 8 (0.76%) Numerate Degree
6 8 (0.76%) PMP
7 7 (0.66%) ISEB
8 6 (0.57%) PRINCE2 Certification
9 5 (0.47%) DBS Check
9 5 (0.47%) Master's Degree
10 4 (0.38%) Computer Science Degree
10 4 (0.38%) MCSE
11 3 (0.28%) DV Cleared
11 3 (0.28%) MBA
11 3 (0.28%) Six Sigma Black Belt
11 3 (0.28%) Six Sigma Master Black Belt
11 3 (0.28%) TOGAF Certification
12 2 (0.19%) BPSS Clearance
12 2 (0.19%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 39 (3.70%) QA
2 28 (2.66%) GDPR
3 19 (1.80%) Data Quality
4 12 (1.14%) PMO
5 11 (1.04%) SLA
6 3 (0.28%) GxP
7 1 (0.095%) Actionable Recommendations
7 1 (0.095%) COBIT
7 1 (0.095%) EMIR
7 1 (0.095%) GCP
7 1 (0.095%) ISO 22301
7 1 (0.095%) ISO 9001
7 1 (0.095%) ISO/IEC 27001
7 1 (0.095%) MiFID
7 1 (0.095%) PCI DSS
7 1 (0.095%) Sarbanes-Oxley
System Software
1 33 (3.13%) Active Directory
2 14 (1.33%) Hyper-V
3 10 (0.95%) Docker
4 6 (0.57%) HDFS
5 5 (0.47%) Apache Flume
6 3 (0.28%) Virtual Machines
7 2 (0.19%) VMware Infrastructure
8 1 (0.095%) Terminal Services
8 1 (0.095%) vSphere
Systems Management
1 23 (2.18%) Single Sign-On
2 15 (1.42%) SCCM
3 12 (1.14%) SCOM
4 11 (1.04%) Systems Management Server (SMS)
5 8 (0.76%) OpenSSO
6 7 (0.66%) CA Single Sign-On
7 5 (0.47%) Oozie
8 3 (0.28%) Kubernetes
9 1 (0.095%) HP Quality Center
9 1 (0.095%) Microsoft Intune
9 1 (0.095%) Perfmon
9 1 (0.095%) WhatsUp Gold
Vendors
1 275 (26.09%) Microsoft
2 259 (24.57%) Salesforce.com
3 74 (7.02%) Oracle
4 49 (4.65%) SAP
5 36 (3.42%) Sitecore
6 32 (3.04%) Adobe
7 24 (2.28%) Salesforce Marketing Cloud
8 21 (1.99%) Google
9 20 (1.90%) Sage
9 20 (1.90%) Tableau
10 15 (1.42%) Marketo
11 11 (1.04%) ATG
12 10 (0.95%) Citrix
12 10 (0.95%) MuleSoft
12 10 (0.95%) Siebel
13 9 (0.85%) JD Edwards
14 8 (0.76%) BEA
14 8 (0.76%) Demandware
14 8 (0.76%) IBM
14 8 (0.76%) Informatica