Period
to 16 December 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 16 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > London
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 108 85 80
Rank change year-on-year -23 -5 -6
Contract jobs citing CRM 1,136 1,464 1,437
As % of all contract IT jobs advertised in London 2.44% 3.10% 3.23%
As % of the Processes & Methodologies category 2.78% 3.52% 3.70%
Number of daily rates quoted 750 1,011 1,069
London median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.56% - +6.38%
10th Percentile £300 £300 £296
90th Percentile £650 £613 £600
England median daily rate £450 £430 £425
% change year-on-year +4.65% +1.18% -
Number of hourly rates quoted 12 14 6
London median hourly rate £28.00 £21.00 £18.55
Median hourly rate % change year-on-year +33.33% +13.24% -11.69%
10th Percentile £10.73 £10.98 £7.50
90th Percentile £115.00 £55.50 £104.40
England median hourly rate £22.00 £21.00 £28.50
% change year-on-year +4.76% -26.32% +34.91%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,865 41,572 38,853
As % of all contract IT jobs advertised in London 87.92% 88.06% 87.37%
Number of daily rates quoted 29,457 30,220 27,777
London median daily rate £501 £500 £475
Median daily rate % change year-on-year +0.10% +5.26% +5.56%
10th Percentile £325 £313 £306
90th Percentile £675 £675 £646
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% -
Number of hourly rates quoted 459 389 441
London median hourly rate £24.08 £22.50 £22.50
Median hourly rate % change year-on-year +7.02% - +12.50%
10th Percentile £13.10 £13.29 £12.13
90th Percentile £53.82 £49.29 £50.00
England median hourly rate £22.10 £25.00 £23.00
% change year-on-year -11.61% +8.70% +4.55%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in London.

Contractor daily rate trend for CRM in London

CRM
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing CRM in London over the 6 months to 16 December 2018.

Contractor daily rate histogram for CRM in London

CRM
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in London.

Contractor hourly rate trend for CRM in London

CRM
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing CRM in London over the 6 months to 16 December 2018.

Contractor hourly rate histogram for CRM in London

CRM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the London region over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -64 205 £475 +5.56% 85
West London +19 67 £450 +5.88% 47
East London -35 31 £484 -3.20% 23
South London -18 20 £475 +15.15% 9
North London -8 11 £450 +38.46% 3
CRM
England

For the 6 months to 16 December 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for CRM.

1 395 (34.77%) Dynamics CRM
2 338 (29.75%) Microsoft
3 325 (28.61%) Agile Software Development
4 271 (23.86%) Finance
5 263 (23.15%) Salesforce.com
6 203 (17.87%) SQL
7 179 (15.76%) Marketing
7 179 (15.76%) Dynamics 365
8 156 (13.73%) JavaScript
9 154 (13.56%) Microsoft Azure
10 131 (11.53%) Project Management
10 131 (11.53%) .NET
11 125 (11.00%) Analytical Skills
12 124 (10.92%) C#
13 114 (10.04%) Stakeholder Management
14 109 (9.60%) Scrum
14 109 (9.60%) ERP
14 109 (9.60%) Business Intelligence
15 105 (9.24%) HTML
16 101 (8.89%) Analytics
17 97 (8.54%) SQL Server
18 92 (8.10%) Migration
19 91 (8.01%) E-Commerce
20 88 (7.75%) Banking
21 80 (7.04%) Retail
22 78 (6.87%) Data Modelling
23 75 (6.60%) Degree
24 72 (6.34%) Java
25 71 (6.25%) Oracle
26 69 (6.07%) SharePoint

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (6.07%) SharePoint
2 45 (3.96%) CMS
3 27 (2.38%) Confluence
4 26 (2.29%) NServiceBus
5 21 (1.85%) WebSphere
6 20 (1.76%) BizTalk Server
7 18 (1.58%) Commerce Server
8 13 (1.14%) IIS
9 11 (0.97%) Sitecore CMS
10 10 (0.88%) Adobe Experience Manager
11 9 (0.79%) WordPress
12 8 (0.70%) Apache Spark
12 8 (0.70%) Skype for Business
13 7 (0.62%) Jupyter
14 5 (0.44%) Apache
14 5 (0.44%) Apache Solr
15 4 (0.35%) Appian
15 4 (0.35%) Elasticsearch
16 3 (0.26%) Oracle SOA Suite
16 3 (0.26%) SAP Portal
Applications
1 41 (3.61%) Microsoft Excel
2 31 (2.73%) Microsoft Office
3 18 (1.58%) Microsoft PowerPoint
4 11 (0.97%) MS Visio
5 5 (0.44%) Microsoft Project
5 5 (0.44%) Photoshop
6 2 (0.18%) AutoCAD
7 1 (0.088%) Camtasia
7 1 (0.088%) Spreadsheet
7 1 (0.088%) SPSS
Business Applications
1 395 (34.77%) Dynamics CRM
2 68 (5.99%) Salesforce.com CRM
3 43 (3.79%) Dynamics AX
4 26 (2.29%) Dynamics NAV
5 12 (1.06%) NetSuite
5 12 (1.06%) Payment Gateway
6 11 (0.97%) Unica
7 10 (0.88%) FastStats
8 9 (0.79%) Oracle CRM
9 7 (0.62%) Eloqua
10 6 (0.53%) Magento
10 6 (0.53%) SAP Hybris
11 5 (0.44%) Adobe Campaign
11 5 (0.44%) Social Studio
11 5 (0.44%) Temenos T24
12 4 (0.35%) IBM Operational Decision Manager
12 4 (0.35%) Oracle Retail
12 4 (0.35%) SAP CRM
13 3 (0.26%) Raiser's Edge
13 3 (0.26%) Sprinklr
Cloud Services
1 179 (15.76%) Dynamics 365
2 154 (13.56%) Microsoft Azure
3 57 (5.02%) Amazon AWS
4 53 (4.67%) Office 365
5 39 (3.43%) Salesforce Service Cloud
6 37 (3.26%) SaaS
7 24 (2.11%) Google Analytics
8 20 (1.76%) Amazon S3
9 19 (1.67%) PaaS
10 16 (1.41%) OneDrive
11 14 (1.23%) Amazon Kinesis
11 14 (1.23%) Serverless
12 13 (1.14%) IaaS
12 13 (1.14%) Yammer
13 12 (1.06%) Amazon EC2
13 12 (1.06%) Salesforce Sales Cloud
14 10 (0.88%) Amazon EMR
14 10 (0.88%) AWS Lambda
14 10 (0.88%) Azure Active Directory
14 10 (0.88%) Google Tag Manager
Communications & Networking
1 27 (2.38%) Internet
2 21 (1.85%) HTTP
3 16 (1.41%) Skype
4 10 (0.88%) Intranet
5 9 (0.79%) DNS
5 9 (0.79%) TCP/IP
6 6 (0.53%) DHCP
7 5 (0.44%) Firewall
7 5 (0.44%) LAN
7 5 (0.44%) Remote Desktop
8 4 (0.35%) SMS
8 4 (0.35%) SNMP
8 4 (0.35%) VPN
8 4 (0.35%) WAN
9 3 (0.26%) SSL
10 2 (0.18%) Ethernet
10 2 (0.18%) ICMP
10 2 (0.18%) PABX
10 2 (0.18%) Wireless
11 1 (0.088%) DWDM
Database & Business Intelligence
1 97 (8.54%) SQL Server
2 57 (5.02%) Power BI
3 46 (4.05%) Relational Database
4 33 (2.90%) Big Data
5 31 (2.73%) MySQL
6 26 (2.29%) SQL Server Integration Services
7 23 (2.02%) SQL Server Reporting Services
8 15 (1.32%) Data Warehouse
9 14 (1.23%) Hadoop
10 13 (1.14%) BusinessObjects
10 13 (1.14%) NoSQL
11 11 (0.97%) Data Lake
12 10 (0.88%) Amazon Redshift
12 10 (0.88%) Redis
13 9 (0.79%) Amazon RDS
14 7 (0.62%) Apache Hive
14 7 (0.62%) SAP BW
15 6 (0.53%) Crystal Reports
15 6 (0.53%) GIS
15 6 (0.53%) Oracle Reports
Development Applications
1 53 (4.67%) Git (software)
2 52 (4.58%) JIRA
3 30 (2.64%) Visual Studio
3 30 (2.64%) Visual Studio Team System
4 20 (1.76%) Selenium
5 17 (1.50%) Team Foundation Server
6 16 (1.41%) Eclipse
7 8 (0.70%) JIRA Agile
7 8 (0.70%) Octopus Deploy
7 8 (0.70%) TeamCity
8 6 (0.53%) Jenkins
9 4 (0.35%) Dreamweaver
9 4 (0.35%) Maven
9 4 (0.35%) TestRail
10 3 (0.26%) HP UFT
11 2 (0.18%) JMeter
11 2 (0.18%) PowerDesigner
11 2 (0.18%) QUnit
11 2 (0.18%) SoapUI
11 2 (0.18%) SQL Server Management Studio (SSMS)
General
1 271 (23.86%) Finance
2 179 (15.76%) Marketing
3 88 (7.75%) Banking
4 80 (7.04%) Retail
5 32 (2.82%) Advertising
6 25 (2.20%) Front Office
7 24 (2.11%) Billing
8 23 (2.02%) Legal
9 17 (1.50%) Back Office
9 17 (1.50%) Telecoms
10 15 (1.32%) Investment Banking
11 13 (1.14%) Publishing
12 12 (1.06%) Private Banking
13 10 (0.88%) Financial Institution
13 10 (0.88%) Law
14 8 (0.70%) Pharmaceutical
15 7 (0.62%) Retail Banking
16 6 (0.53%) Games
16 6 (0.53%) Manufacturing
17 3 (0.26%) Automotive
Job Titles
1 273 (24.03%) Developer
2 247 (21.74%) Analyst
3 147 (12.94%) Business Analyst
4 122 (10.74%) Architect
5 116 (10.21%) Project Manager
6 99 (8.71%) Consultant
7 68 (5.99%) CRM Developer
8 67 (5.90%) CRM Analyst
9 65 (5.72%) CRM Manager
10 61 (5.37%) Dynamics CRM Developer
11 59 (5.19%) Microsoft Developer
12 55 (4.84%) Solutions Architect
13 47 (4.14%) CRM Business Analyst
14 45 (3.96%) CRM Project Manager
15 40 (3.52%) Salesforce Developer
16 37 (3.26%) .NET Developer
17 35 (3.08%) Salesforce Analyst
18 28 (2.46%) CRM Consultant
19 26 (2.29%) Administrator
19 26 (2.29%) CRM Architect
Libraries, Frameworks & Software Standards
1 131 (11.53%) .NET
2 105 (9.24%) HTML
3 55 (4.84%) CSS
4 54 (4.75%) Web Services
5 51 (4.49%) ASP.NET
6 40 (3.52%) XML
7 39 (3.43%) SOAP
8 36 (3.17%) REST
9 35 (3.08%) J2EE
10 33 (2.90%) HTML5
11 32 (2.82%) Visualforce
12 29 (2.55%) jQuery
13 25 (2.20%) Middleware
14 24 (2.11%) CSS3
14 24 (2.11%) JSON
15 21 (1.85%) Node.js
16 19 (1.67%) AngularJS
17 17 (1.50%) ASP.NET MVC
18 15 (1.32%) ASP.NET Web API
18 15 (1.32%) DOM
Miscellaneous
1 125 (11.00%) Analytical Skills
2 49 (4.31%) User Experience
3 42 (3.70%) Greenfield Project
4 24 (2.11%) Management Information System
5 20 (1.76%) Self-Motivation
6 18 (1.58%) Fintech
7 17 (1.50%) Mobile App
8 10 (0.88%) Data Structures
9 9 (0.79%) PMI
9 9 (0.79%) Public Cloud
10 8 (0.70%) Social Media
11 7 (0.62%) Enterprise Software
11 7 (0.62%) Private Cloud
12 6 (0.53%) Algorithms
12 6 (0.53%) Market Risk
12 6 (0.53%) Reference Data
12 6 (0.53%) Virtual Team
13 5 (0.44%) Fixed Income
13 5 (0.44%) FMCG
13 5 (0.44%) Learning Management System
Operating Systems
1 67 (5.90%) Windows
2 53 (4.67%) Unix
3 23 (2.02%) Windows Server
4 22 (1.94%) Linux
5 19 (1.67%) Windows 10
6 12 (1.06%) Apple iOS
7 8 (0.70%) Android
8 4 (0.35%) Windows 7
8 4 (0.35%) Windows Server 2008
9 3 (0.26%) Mac OS X
10 2 (0.18%) Red Hat Enterprise Linux
11 1 (0.088%) Windows Phone
11 1 (0.088%) Windows Server 2012
11 1 (0.088%) Windows XP
Processes & Methodologies
1 325 (28.61%) Agile Software Development
2 131 (11.53%) Project Management
3 114 (10.04%) Stakeholder Management
4 109 (9.60%) Business Intelligence
4 109 (9.60%) ERP
4 109 (9.60%) Scrum
5 101 (8.89%) Analytics
6 92 (8.10%) Migration
7 91 (8.01%) E-Commerce
8 78 (6.87%) Data Modelling
9 68 (5.99%) Business Analysis
10 66 (5.81%) MVC
11 65 (5.72%) Problem-Solving
12 63 (5.55%) Test Automation
13 61 (5.37%) User Acceptance Testing
14 59 (5.19%) Validation
15 50 (4.40%) ETL
16 48 (4.23%) Workflow
17 47 (4.14%) Waterfall
18 44 (3.87%) B2B
Programming Languages
1 203 (17.87%) SQL
2 156 (13.73%) JavaScript
3 124 (10.92%) C#
4 72 (6.34%) Java
5 39 (3.43%) Apex Code
6 36 (3.17%) Python
7 20 (1.76%) T-SQL
8 11 (0.97%) ES6
9 10 (0.88%) SOQL
9 10 (0.88%) TypeScript
10 8 (0.70%) PHP
11 7 (0.62%) C
11 7 (0.62%) R
11 7 (0.62%) Ruby
12 6 (0.53%) PowerShell
12 6 (0.53%) VBA
13 4 (0.35%) Groovy
13 4 (0.35%) PL/SQL
13 4 (0.35%) SOSL
14 3 (0.26%) Haskell
Qualifications
1 75 (6.60%) Degree
2 38 (3.35%) Security Cleared
3 25 (2.20%) SC Cleared
4 17 (1.50%) ISEB
4 17 (1.50%) Microsoft Certification
5 16 (1.41%) PMI Certification
6 10 (0.88%) ISTQB
7 9 (0.79%) ISEB Practitioner
8 8 (0.70%) PMP
9 7 (0.62%) Computer Science Degree
9 7 (0.62%) PRINCE2 Practitioner
10 6 (0.53%) APMP
11 4 (0.35%) CFA
12 3 (0.26%) APMG
12 3 (0.26%) BPSS Clearance
12 3 (0.26%) DBS Check
12 3 (0.26%) Master's Degree
13 2 (0.18%) CTC Cleared
13 2 (0.18%) ITIL Certification
13 2 (0.18%) MCP
Quality Assurance & Compliance
1 47 (4.14%) QA
2 30 (2.64%) GDPR
3 21 (1.85%) Data Quality
4 11 (0.97%) SLA
5 10 (0.88%) Disclosure Scotland
5 10 (0.88%) PMO
6 3 (0.26%) GxP
7 1 (0.088%) EMIR
7 1 (0.088%) ISO 22301
7 1 (0.088%) ISO 9001
7 1 (0.088%) ISO/IEC 27001
7 1 (0.088%) MiFID
7 1 (0.088%) PSD2
7 1 (0.088%) Sarbanes-Oxley
System Software
1 34 (2.99%) Active Directory
2 16 (1.41%) Docker
3 9 (0.79%) Hyper-V
4 4 (0.35%) Apache Flume
4 4 (0.35%) HDFS
5 2 (0.18%) VMware Infrastructure
6 1 (0.088%) BitLocker
6 1 (0.088%) Microsoft App-V
Systems Management
1 14 (1.23%) SCCM
2 9 (0.79%) HP ALM
2 9 (0.79%) HP Quality Center
2 9 (0.79%) SCOM
3 5 (0.44%) Kubernetes
4 4 (0.35%) Oozie
4 4 (0.35%) Single Sign-On
4 4 (0.35%) Systems Management Server (SMS)
5 3 (0.26%) Failover Clustering
6 1 (0.088%) AirWatch
6 1 (0.088%) Microsoft Intune
6 1 (0.088%) OpenSSO
Vendors
1 338 (29.75%) Microsoft
2 263 (23.15%) Salesforce.com
3 71 (6.25%) Oracle
4 55 (4.84%) SAP
5 32 (2.82%) Google
6 27 (2.38%) Sitecore
7 23 (2.02%) Adobe
8 22 (1.94%) Tableau
9 16 (1.41%) MuleSoft
10 14 (1.23%) Pega
11 13 (1.14%) HP
12 12 (1.06%) Demandware
13 11 (0.97%) IBM
14 9 (0.79%) Salesforce Marketing Cloud
14 9 (0.79%) Workday
15 8 (0.70%) Citrix
15 8 (0.70%) Informatica
15 8 (0.70%) Tealium
16 7 (0.62%) hybris
16 7 (0.62%) VMware