CRM Contracts in London

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM) England / London
Location	3 months to 27 Jun 2017	Same period 2016	Same period 2015
Rank	103	59	54
Rank change year-on-year	-44	-5
Contract jobs citing CRM	542	760	860
As % of all contract IT jobs advertised in London	2.60%	3.49%	3.73%
As % of the Processes & Methodologies category	3.00%	4.09%	4.54%
Number of daily rates quoted	372	539	584
Median daily rate	£450	£430	£425
Median daily rate % change year-on-year	+4.65%	+1.17%
90% offered a daily rate of more than	£289	£290	£284
10% offered a daily rate of more than	£600	£600	£550
UK excluding London median daily rate	£415	£400	£388
% change year-on-year	+3.75%	+3.22%
Number of hourly rates quoted	6	10	10
Median hourly rate	£32.02	£19.25	£21.59
Median hourly rate % change year-on-year	+66.31%	-10.83%
90% offered a hourly rate of more than	£27.00	£10.00	£14.35
10% offered a hourly rate of more than	£55.00	£33.40	£62.50
UK excluding London median hourly rate	£35.00	£20.00	£16.00
% change year-on-year	+75.00%	+25.00%

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process and methodology skills.

Contract Process & Methodology Skills London
Contract job vacancies with a requirement for process and methodology skills	18040	18590	18928
As % of all contract IT job vacancies advertised in London	86.66%	85.36%	82.17%
Number of daily rates quoted	12911	13593	13436
Median daily rate	£500	£475	£450
Median daily rate % change year-on-year	+5.26%	+5.55%
90% offered a daily rate of more than	£350	£325	£310
10% offered a daily rate of more than	£625	£638	£625
UK excluding London median daily rate	£415	£400	£385
% change year-on-year	+3.75%	+3.89%
Number of hourly rates quoted	189	157	253
Median hourly rate	£25.00	£21.00	£22.00
Median hourly rate % change year-on-year	+19.04%	-4.54%
90% offered a hourly rate of more than	£14.75	£12.50	£11.00
10% offered a hourly rate of more than	£51.00	£46.00	£55.50
UK excluding London median hourly rate	£34.00	£28.50	£30.00
% change year-on-year	+19.29%	-5.00%

CRM
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing CRM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

CRM
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in London.

Contractor daily rate trend for CRM in London

CRM
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing CRM in London over the 3 months to 27 June 2017.

Contractor daily rate histogram for CRM in London

CRM
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in London.

Contractor hourly rate trend for CRM in London

CRM
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing CRM in London over the 3 months to 27 June 2017.

Contractor hourly rate histogram for CRM in London

CRM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the London region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Contract IT Job Ads	Median Daily Rate Last 3 Months	Median Daily Rate % Change on Same Period Last Year	Live Job Vacancies
City of London	-28	86	£450	+7.14%	49
Brentford	-	6	£375	-
Kingston Upon Thames	-8	3	£215	-	1
Southwark	-	3	£480	-
Canary Wharf	+2	2	£288	-36.11%
Uxbridge	-3	2	£538	+169.42%
Hayes	+2	1	-	-
West End of London	-5	1	-	-	4
Croydon	-10	1	-	-	1
Ilford	-	1	-	-
Isleworth	-	1	£270	-
Chiswick	-	1	-	-
Heathrow	-	1	£363	-
CRM England

CRM
Top 30 Co-occurring IT Skills in London

For the 6 months to 27 June 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for CRM.

1	550 (44.75%)	Dynamics CRM
2	462 (37.59%)	Microsoft
3	339 (27.58%)	Agile Software Development
4	317 (25.79%)	Finance
5	287 (23.35%)	Salesforce.com
6	270 (21.97%)	SQL
7	179 (14.56%)	.NET
8	177 (14.40%)	Project Management
9	173 (14.08%)	Marketing
10	166 (13.51%)	Stakeholder Management
11	153 (12.45%)	C#
12	143 (11.64%)	Banking
13	138 (11.23%)	Migration
14	135 (10.98%)	ERP
15	133 (10.82%)	SQL Server

16	129 (10.50%)	SAP
17	125 (10.17%)	SharePoint
18	123 (10.01%)	Retail
19	120 (9.76%)	Analytical Skills
20	118 (9.60%)	JavaScript
21	116 (9.44%)	Business Intelligence
22	109 (8.87%)	Scrum
23	104 (8.46%)	Data Migration
24	102 (8.30%)	Analytics
25	98 (7.97%)	Business Analysis
25	98 (7.97%)	Oracle
26	88 (7.16%)	HTML
27	87 (7.08%)	SDLC
28	84 (6.83%)	Dynamics 365
28	84 (6.83%)	E-Commerce

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Business Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Job Titles
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
System Software
Systems Management
Vendors

Application Platforms
1	125 (10.17%)	SharePoint
2	61 (4.96%)	BizTalk Server
3	51 (4.15%)	CMS
4	38 (3.09%)	IIS
5	25 (2.03%)	Skype for Business
6	16 (1.30%)	SAS
7	13 (1.06%)	Confluence
8	11 (0.90%)	Drupal
9	10 (0.81%)	Apache
10	7 (0.57%)	MS Exchange
11	6 (0.49%)	DNN
11	6 (0.49%)	SharePoint 2010
12	5 (0.41%)	Exchange Server 2007
12	5 (0.41%)	JBoss
12	5 (0.41%)	Sitecore CMS
12	5 (0.41%)	WebLogic
12	5 (0.41%)	WebSphere
12	5 (0.41%)	WordPress
13	4 (0.33%)	Mule
13	4 (0.33%)	Oracle Application Server

Applications
1	63 (5.13%)	Microsoft Excel
2	41 (3.34%)	Microsoft Office
3	31 (2.52%)	MS Visio
4	29 (2.36%)	Microsoft Project
5	25 (2.03%)	Microsoft PowerPoint
6	9 (0.73%)	Spreadsheet
7	6 (0.49%)	Photoshop
8	5 (0.41%)	SPSS
9	3 (0.24%)	Adobe Illustrator
10	1 (0.081%)	AutoCAD
10	1 (0.081%)	Stata

Business Applications
1	550 (44.75%)	Dynamics CRM
2	74 (6.02%)	Salesforce.com CRM
3	54 (4.39%)	Dynamics AX
4	35 (2.85%)	SAP CRM
5	24 (1.95%)	Siebel CRM
6	19 (1.55%)	Dynamics NAV
7	11 (0.90%)	SAP SD
8	10 (0.81%)	Eloqua
8	10 (0.81%)	SAP ERP
8	10 (0.81%)	Unica
9	9 (0.73%)	Adobe Campaign
9	9 (0.73%)	FastStats
9	9 (0.73%)	Oracle EBS
9	9 (0.73%)	SAP MM
9	9 (0.73%)	Unit4 Business World
10	8 (0.65%)	Oracle Applications
10	8 (0.65%)	Oracle iStore
10	8 (0.65%)	Payment Gateway
11	7 (0.57%)	NetSuite
11	7 (0.57%)	Oracle CRM

Cloud Services
1	84 (6.83%)	Dynamics 365
2	79 (6.43%)	Microsoft Azure
3	37 (3.01%)	Office 365
4	22 (1.79%)	IaaS
5	19 (1.55%)	SaaS
6	18 (1.46%)	PaaS
6	18 (1.46%)	SuccessFactors
7	17 (1.38%)	Salesforce Service Cloud
8	16 (1.30%)	Heroku
9	14 (1.14%)	Force.com
10	13 (1.06%)	Google Analytics
10	13 (1.06%)	Salesforce Sales Cloud
10	13 (1.06%)	Yammer
11	11 (0.90%)	Amazon AWS
12	5 (0.41%)	CloudSense
12	5 (0.41%)	GitHub
12	5 (0.41%)	Oracle CX
12	5 (0.41%)	Veeva
13	4 (0.33%)	Azure Active Directory
13	4 (0.33%)	Responsys

Communications & Networking
1	17 (1.38%)	Firewall
2	11 (0.90%)	Internet
3	9 (0.73%)	MPLS
3	9 (0.73%)	SMS
4	8 (0.65%)	Network Security
4	8 (0.65%)	Skype
4	8 (0.65%)	WAN
5	7 (0.57%)	Intranet
6	6 (0.49%)	LAN
7	5 (0.41%)	HTTPS
7	5 (0.41%)	TCP/IP
8	4 (0.33%)	DHCP
8	4 (0.33%)	DNS
8	4 (0.33%)	VoIP
8	4 (0.33%)	VPN
8	4 (0.33%)	Wireless
8	4 (0.33%)	X.509
9	3 (0.24%)	HTTP
10	2 (0.16%)	CTI
10	2 (0.16%)	SAN

Database & Business Intelligence
1	133 (10.82%)	SQL Server
2	73 (5.94%)	SQL Server Integration Services
3	52 (4.23%)	SQL Server Reporting Services
4	34 (2.77%)	SQL Server 2008
5	28 (2.28%)	Data Warehouse
6	21 (1.71%)	Big Data
7	20 (1.63%)	MySQL
8	19 (1.55%)	Relational Database
9	18 (1.46%)	Power BI
10	13 (1.06%)	NoSQL
11	12 (0.98%)	Oracle BI Publisher
11	12 (0.98%)	SQL Server Analysis Services
12	10 (0.81%)	Hadoop
12	10 (0.81%)	Oracle Reports
12	10 (0.81%)	RDBMS
13	9 (0.73%)	SAP Data Services
13	9 (0.73%)	SAP HANA
14	8 (0.65%)	Oracle BI EE
15	7 (0.57%)	BusinessObjects
15	7 (0.57%)	Microsoft Analysis Services

Development Applications
1	62 (5.04%)	JIRA
2	54 (4.39%)	Team Foundation Server
3	42 (3.42%)	Visual Studio
4	14 (1.14%)	Jenkins
5	12 (0.98%)	Dreamweaver
5	12 (0.98%)	MSTest
5	12 (0.98%)	NUnit
5	12 (0.98%)	TeamCity
6	11 (0.90%)	Oracle APEX
7	9 (0.73%)	LSMW
8	8 (0.65%)	Visual Studio Team System
9	7 (0.57%)	Git (software)
9	7 (0.57%)	Octopus Deploy
9	7 (0.57%)	Selenium
10	6 (0.49%)	HP UFT
10	6 (0.49%)	WebDriver
11	5 (0.41%)	Atlassian Bamboo
11	5 (0.41%)	Eclipse
11	5 (0.41%)	Hudson
11	5 (0.41%)	Vagrant

General
1	317 (25.79%)	Finance
2	173 (14.08%)	Marketing
3	143 (11.64%)	Banking
4	123 (10.01%)	Retail
5	44 (3.58%)	Legal
6	40 (3.25%)	Investment Banking
7	38 (3.09%)	Advertising
8	31 (2.52%)	Billing
9	28 (2.28%)	Telecoms
10	17 (1.38%)	Law
11	13 (1.06%)	Publishing
12	12 (0.98%)	French Language
12	12 (0.98%)	Front Office
12	12 (0.98%)	Manufacturing
13	10 (0.81%)	Financial Institution
14	9 (0.73%)	Private Banking
15	8 (0.65%)	Local Government
15	8 (0.65%)	Music Industry
15	8 (0.65%)	Pharmaceutical
16	6 (0.49%)	General Ledger

Job Titles
1	275 (22.38%)	Developer
2	248 (20.18%)	Analyst
3	186 (15.13%)	Consultant
4	154 (12.53%)	Project Manager
5	146 (11.88%)	Business Analyst
6	134 (10.90%)	CRM Developer
7	120 (9.76%)	Architect
8	105 (8.54%)	CRM Analyst
8	105 (8.54%)	CRM Consultant
9	99 (8.06%)	CRM Manager
10	97 (7.89%)	Dynamics CRM Developer
11	89 (7.24%)	Microsoft Developer
12	78 (6.35%)	Dynamics CRM Consultant
12	78 (6.35%)	Microsoft Consultant
13	71 (5.78%)	Microsoft CRM Consultant
14	59 (4.80%)	Salesforce Developer
15	57 (4.64%)	CRM Business Analyst
16	52 (4.23%)	Solutions Architect
17	46 (3.74%)	CRM Project Manager
18	41 (3.34%)	Data Analyst

Libraries, Frameworks & Software Standards
1	179 (14.56%)	.NET
2	88 (7.16%)	HTML
3	77 (6.27%)	WCF
4	73 (5.94%)	Web Services
5	59 (4.80%)	CSS
6	52 (4.23%)	REST
7	43 (3.50%)	Visualforce
7	43 (3.50%)	XML
8	38 (3.09%)	ASP.NET
9	32 (2.60%)	jQuery
10	31 (2.52%)	AngularJS
11	29 (2.36%)	SOAP
12	26 (2.12%)	JSON
13	25 (2.03%)	.NET Framework
14	22 (1.79%)	HTML5
15	21 (1.71%)	COM
15	21 (1.71%)	Spring
16	19 (1.55%)	Hibernate
17	18 (1.46%)	J2SE
18	16 (1.30%)	ASP.NET Web API

Miscellaneous
1	120 (9.76%)	Analytical Skills
2	35 (2.85%)	User Experience
3	27 (2.20%)	Greenfield Project
4	26 (2.12%)	Management Information System
4	26 (2.12%)	Virtual Team
5	23 (1.87%)	Mobile App
6	20 (1.63%)	Enterprise Software
7	19 (1.55%)	Social Media
8	18 (1.46%)	PMI
9	17 (1.38%)	Data Centre
10	14 (1.14%)	Computer Science
11	12 (0.98%)	IVR
12	11 (0.90%)	Digital Media
12	11 (0.90%)	Foreign Exchange (FX)
13	7 (0.57%)	Data Structures
13	7 (0.57%)	Fintech
14	6 (0.49%)	EPoS
14	6 (0.49%)	Fixed Income
14	6 (0.49%)	FMCG
15	5 (0.41%)	Equities

Operating Systems
1	76 (6.18%)	Windows
2	16 (1.30%)	Windows Server
3	9 (0.73%)	Windows Server 2003
4	6 (0.49%)	Windows 10
4	6 (0.49%)	Windows Server 2008
5	5 (0.41%)	Linux
5	5 (0.41%)	Unix
5	5 (0.41%)	Windows Server 2012
6	3 (0.24%)	Android
7	2 (0.16%)	Apple iOS
7	2 (0.16%)	Windows 7
7	2 (0.16%)	Windows 8
8	1 (0.081%)	Windows XP

Processes & Methodologies
1	339 (27.58%)	Agile Software Development
2	177 (14.40%)	Project Management
3	166 (13.51%)	Stakeholder Management
4	138 (11.23%)	Migration
5	135 (10.98%)	ERP
6	116 (9.44%)	Business Intelligence
7	109 (8.87%)	Scrum
8	104 (8.46%)	Data Migration
9	102 (8.30%)	Analytics
10	98 (7.97%)	Business Analysis
11	87 (7.08%)	SDLC
12	84 (6.83%)	E-Commerce
13	79 (6.43%)	Waterfall
14	72 (5.86%)	Data Modelling
15	67 (5.45%)	Change Management
15	67 (5.45%)	PRINCE2
16	66 (5.37%)	User Acceptance Testing
16	66 (5.37%)	Workflow
17	62 (5.04%)	TDD
18	55 (4.48%)	Data Management

Programming Languages
1	270 (21.97%)	SQL
2	153 (12.45%)	C#
3	118 (9.60%)	JavaScript
4	70 (5.70%)	Java
5	47 (3.82%)	Apex Code
6	31 (2.52%)	T-SQL
7	19 (1.55%)	PL/SQL
8	17 (1.38%)	PHP
8	17 (1.38%)	R
9	16 (1.30%)	Python
9	16 (1.30%)	SOQL
10	9 (0.73%)	PowerShell
10	9 (0.73%)	VBA
11	8 (0.65%)	C++
11	8 (0.65%)	SOSL
12	5 (0.41%)	Ruby
13	4 (0.33%)	C
13	4 (0.33%)	MATLAB
13	4 (0.33%)	VB.NET
14	3 (0.24%)	SPARQL

Qualifications
1	54 (4.39%)	Degree
2	35 (2.85%)	PMI Certification
3	19 (1.55%)	PMP
3	19 (1.55%)	Security Cleared
4	15 (1.22%)	SC Cleared
5	14 (1.14%)	PRINCE2 Practitioner
6	11 (0.90%)	PRINCE2 Certification
7	7 (0.57%)	MCP
8	6 (0.49%)	Microsoft Certification
9	4 (0.33%)	CCNP
9	4 (0.33%)	Cisco Certification
9	4 (0.33%)	ISEB
9	4 (0.33%)	MAPM
9	4 (0.33%)	Master's Degree
9	4 (0.33%)	PgMP
10	3 (0.24%)	APMP
10	3 (0.24%)	CCNA
10	3 (0.24%)	DV Cleared
11	2 (0.16%)	MCSA
11	2 (0.16%)	MCSE

Quality Assurance & Compliance
1	70 (5.70%)	QA
2	15 (1.22%)	Data Quality
3	14 (1.14%)	PMO
4	8 (0.65%)	ISO 9000
4	8 (0.65%)	SLA
5	6 (0.49%)	GDPR
6	4 (0.33%)	PCI DSS
7	2 (0.16%)	GxP
7	2 (0.16%)	MiFID
8	1 (0.081%)	FATCA
8	1 (0.081%)	PMBOK
8	1 (0.081%)	SEPA
8	1 (0.081%)	Solvency II

System Software
1	39 (3.17%)	Active Directory
2	17 (1.38%)	VMware Infrastructure
3	12 (0.98%)	Hyper-V
4	8 (0.65%)	Docker
5	3 (0.24%)	Forefront TMG
5	3 (0.24%)	ISA Server
6	2 (0.16%)	DFS Replication
6	2 (0.16%)	VMware ESXi
6	2 (0.16%)	vSphere
6	2 (0.16%)	XenDesktop
7	1 (0.081%)	Virtual Machines
7	1 (0.081%)	XenApp

Systems Management
1	7 (0.57%)	Puppet
2	6 (0.49%)	Opscode Chef
2	6 (0.49%)	SCCM
3	5 (0.41%)	Ansible
4	4 (0.33%)	MOM
4	4 (0.33%)	Piwik
4	4 (0.33%)	SCOM
5	3 (0.24%)	Microsoft Data Protection Manager
5	3 (0.24%)	Symantec Endpoint Protection
6	2 (0.16%)	Cisco CUCM
6	2 (0.16%)	Cisco IPCC
6	2 (0.16%)	HP Quality Center
6	2 (0.16%)	Systems Management Server (SMS)
6	2 (0.16%)	Tivoli Storage Manager
7	1 (0.081%)	Cisco UCCE
7	1 (0.081%)	Control-M

Vendors
1	462 (37.59%)	Microsoft
2	287 (23.35%)	Salesforce.com
3	129 (10.50%)	SAP
4	98 (7.97%)	Oracle
5	40 (3.25%)	Siebel
6	29 (2.36%)	IBM
7	19 (1.55%)	VMware
8	18 (1.46%)	Adobe
9	16 (1.30%)	Informatica
9	16 (1.30%)	Tableau
10	15 (1.22%)	Avaya
10	15 (1.22%)	Google
11	14 (1.14%)	Cisco
12	13 (1.06%)	Teradata
13	12 (0.98%)	Infor
14	11 (0.90%)	Citrix
15	10 (0.81%)	Marketo
15	10 (0.81%)	Pardot
16	9 (0.73%)	PeopleSoft
16	9 (0.73%)	Salesforce Marketing Cloud