Period
to 21 February 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 21 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > London
6 months to
21 Feb 2018
Same period 2017 Same period 2016
Rank 82 76 69
Rank change year-on-year -6 -7 -12
Contract jobs citing CRM 1,393 1,359 1,421
As % of all contract IT jobs advertised in London 2.97% 3.29% 3.25%
As % of the Processes & Methodologies category 3.42% 3.83% 3.82%
Number of daily rates quoted 959 1,023 971
London median daily rate £465 £450 £425
Median daily rate % change year-on-year +3.33% +5.88% -
10th Percentile £304 £300 £263
90th Percentile £625 £613 £625
England median daily rate £450 £430 £425
% change year-on-year +4.65% +1.18% +0.74%
Number of hourly rates quoted 17 5 15
London median hourly rate £19.00 £20.00 £14.50
Median hourly rate % change year-on-year -5.00% +37.93% -63.75%
10th Percentile £10.00 £9.32 £11.25
90th Percentile £48.50 £98.25 £24.20
England median hourly rate £18.50 £27.50 £19.50
% change year-on-year -32.73% +41.06% -2.53%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,705 35,466 37,245
As % of all contract IT jobs advertised in London 86.70% 85.83% 85.06%
Number of daily rates quoted 29,713 25,509 26,675
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% -
10th Percentile £313 £313 £300
90th Percentile £675 £650 £644
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +4.42%
Number of hourly rates quoted 469 419 456
London median hourly rate £22.50 £25.00 £19.95
Median hourly rate % change year-on-year -10.00% +25.30% +5.04%
10th Percentile £13.70 £12.25 £11.25
90th Percentile £53.75 £52.75 £50.50
England median hourly rate £24.09 £25.00 £23.50
% change year-on-year -3.64% +6.38% +16.77%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in London.

Contractor daily rate trend for CRM in London

CRM
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing CRM in London over the 6 months to 21 February 2018.

Contractor daily rate histogram for CRM in London

CRM
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in London.

Contractor hourly rate trend for CRM in London

CRM
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing CRM in London over the 6 months to 21 February 2018.

Contractor hourly rate histogram for CRM in London

CRM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the London region over the 6 months to 21 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +2 276 £475 +5.56% 90
West London -35 48 £500 +17.65% 62
East London -5 33 £481 +29.80% 18
South London -46 20 £400 +4.92% 9
North London +6 16 £325 -36.59% 5
CRM
England

For the 6 months to 21 February 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for CRM.

1 545 (39.12%) Dynamics CRM
2 407 (29.22%) Microsoft
3 400 (28.72%) Agile Software Development
4 352 (25.27%) Finance
5 321 (23.04%) Salesforce.com
6 265 (19.02%) SQL
7 210 (15.08%) Marketing
8 189 (13.57%) Stakeholder Management
9 168 (12.06%) Project Management
10 163 (11.70%) Dynamics 365
11 151 (10.84%) .NET
12 143 (10.27%) Migration
13 134 (9.62%) Analytics
14 127 (9.12%) JavaScript
15 126 (9.05%) SharePoint
16 125 (8.97%) Business Intelligence
16 125 (8.97%) Retail
17 124 (8.90%) Scrum
18 123 (8.83%) C#
19 116 (8.33%) Analytical Skills
20 112 (8.04%) Java
21 110 (7.90%) Banking
22 106 (7.61%) ERP
23 102 (7.32%) E-Commerce
24 101 (7.25%) SQL Server
25 97 (6.96%) Business Analysis
26 88 (6.32%) Data Migration
27 86 (6.17%) Salesforce.com CRM
28 84 (6.03%) Microsoft Excel
29 80 (5.74%) Workflow

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 126 (9.05%) SharePoint
2 69 (4.95%) CMS
3 35 (2.51%) SAS
4 26 (1.87%) BizTalk Server
4 26 (1.87%) MS Exchange
5 25 (1.79%) WebSphere
6 19 (1.36%) Sitecore CMS
7 18 (1.29%) Apache Spark
8 17 (1.22%) Apache Solr
9 16 (1.15%) Drupal
9 16 (1.15%) Mule
10 12 (0.86%) Mule ESB
11 11 (0.79%) NServiceBus
12 10 (0.72%) WebLogic Portal
13 9 (0.65%) Adobe Experience Manager
13 9 (0.65%) Apache
13 9 (0.65%) IIS
13 9 (0.65%) Tomcat
13 9 (0.65%) WordPress
14 8 (0.57%) EPiServer
Applications
1 84 (6.03%) Microsoft Excel
2 48 (3.45%) Microsoft Office
3 38 (2.73%) MS Visio
4 35 (2.51%) Microsoft PowerPoint
5 32 (2.30%) Microsoft Project
6 11 (0.79%) SPSS
7 8 (0.57%) Spreadsheet
8 5 (0.36%) Photoshop
9 1 (0.072%) Chatbot
9 1 (0.072%) InVision
9 1 (0.072%) Notepad++
9 1 (0.072%) Stata
9 1 (0.072%) UXPin
Business Applications
1 545 (39.12%) Dynamics CRM
2 86 (6.17%) Salesforce.com CRM
3 36 (2.58%) Dynamics AX
4 31 (2.23%) NetSuite
5 17 (1.22%) SAP CRM
6 13 (0.93%) Adobe Campaign
7 10 (0.72%) Siebel CRM
7 10 (0.72%) Unit4 Business World
8 9 (0.65%) SAP Hybris
9 8 (0.57%) Dynamics NAV
9 8 (0.57%) Eloqua
9 8 (0.57%) Temenos T24
10 7 (0.50%) Infor CRM
10 7 (0.50%) Payment Gateway
11 6 (0.43%) Oracle Retail
11 6 (0.43%) SAP ERP
11 6 (0.43%) SAP FI
12 5 (0.36%) Oracle CRM
12 5 (0.36%) SAP FI/CO
12 5 (0.36%) Temenos Globus
Cloud Services
1 163 (11.70%) Dynamics 365
2 79 (5.67%) Microsoft Azure
3 59 (4.24%) Office 365
4 50 (3.59%) Amazon AWS
5 48 (3.45%) SaaS
6 26 (1.87%) PaaS
7 25 (1.79%) Salesforce Service Cloud
8 23 (1.65%) Force.com
9 21 (1.51%) Google Analytics
10 18 (1.29%) Salesforce Sales Cloud
11 13 (0.93%) Heroku
12 11 (0.79%) Amazon S3
13 10 (0.72%) Google Cloud Platform
13 10 (0.72%) IaaS
14 9 (0.65%) Adobe Analytics
14 9 (0.65%) GitHub
15 8 (0.57%) OneDrive
16 7 (0.50%) Amazon EMR
16 7 (0.50%) Boomi
16 7 (0.50%) Cloud Computing
Communications & Networking
1 15 (1.08%) HTTP
2 12 (0.86%) Firewall
3 11 (0.79%) WAN
4 10 (0.72%) Skype
5 9 (0.65%) Internet
5 9 (0.65%) Intranet
5 9 (0.65%) LAN
6 8 (0.57%) SMS
7 6 (0.43%) NetScaler
7 6 (0.43%) SAN
8 5 (0.36%) DNS
8 5 (0.36%) MPLS
9 4 (0.29%) DHCP
9 4 (0.29%) Network Security
9 4 (0.29%) OSPF
9 4 (0.29%) VoIP
9 4 (0.29%) Wi-Fi
9 4 (0.29%) WLAN
10 3 (0.22%) VLAN
10 3 (0.22%) Wireless
Database & Business Intelligence
1 101 (7.25%) SQL Server
2 68 (4.88%) Data Warehouse
3 54 (3.88%) SQL Server Reporting Services
4 42 (3.02%) SQL Server Integration Services
5 38 (2.73%) Power BI
6 37 (2.66%) Relational Database
7 31 (2.23%) NoSQL
8 29 (2.08%) Big Data
9 21 (1.51%) Hadoop
10 19 (1.36%) Data Mining
11 18 (1.29%) MongoDB
12 17 (1.22%) MySQL
13 16 (1.15%) PostgreSQL
14 13 (0.93%) SQL Server 2008
15 11 (0.79%) Amazon Redshift
15 11 (0.79%) Endeca
16 10 (0.72%) Azure SQL Database
16 10 (0.72%) BigQuery
17 9 (0.65%) SQL Server Analysis Services
18 8 (0.57%) BusinessObjects
Development Applications
1 49 (3.52%) JIRA
2 39 (2.80%) Git (software)
3 32 (2.30%) Visual Studio
4 24 (1.72%) Jenkins
4 24 (1.72%) Team Foundation Server
5 12 (0.86%) Cucumber
6 11 (0.79%) Visual Studio Team System
7 8 (0.57%) SQL Server Management Studio (SSMS)
7 8 (0.57%) TeamCity
7 8 (0.57%) WebObjects
8 7 (0.50%) Octopus Deploy
9 5 (0.36%) MSTest
9 5 (0.36%) Subversion
10 4 (0.29%) NUnit
10 4 (0.29%) SpecFlow
11 3 (0.22%) Eclipse
12 2 (0.14%) Ant
12 2 (0.14%) Dreamweaver
12 2 (0.14%) MorphX
12 2 (0.14%) SoapUI
General
1 352 (25.27%) Finance
2 210 (15.08%) Marketing
3 125 (8.97%) Retail
4 110 (7.90%) Banking
5 72 (5.17%) Advertising
6 33 (2.37%) Legal
7 22 (1.58%) Investment Banking
8 21 (1.51%) Billing
8 21 (1.51%) Telecoms
9 19 (1.36%) Financial Institution
10 16 (1.15%) Publishing
11 15 (1.08%) Front Office
12 14 (1.01%) Back Office
13 13 (0.93%) Games
14 12 (0.86%) Local Government
14 12 (0.86%) Manufacturing
15 6 (0.43%) Electronics
15 6 (0.43%) Private Banking
16 5 (0.36%) Law
17 4 (0.29%) Pharmaceutical
Job Titles
1 325 (23.33%) Analyst
2 236 (16.94%) Developer
3 185 (13.28%) Business Analyst
4 169 (12.13%) Consultant
5 161 (11.56%) Architect
6 156 (11.20%) Project Manager
7 108 (7.75%) CRM Manager
8 101 (7.25%) CRM Analyst
9 99 (7.11%) CRM Developer
10 91 (6.53%) CRM Consultant
11 76 (5.46%) CRM Business Analyst
12 73 (5.24%) CRM Project Manager
13 72 (5.17%) Dynamics CRM Developer
13 72 (5.17%) Solutions Architect
14 64 (4.59%) Dynamics CRM Consultant
15 46 (3.30%) CRM Architect
15 46 (3.30%) Microsoft Developer
16 44 (3.16%) Data Analyst
17 43 (3.09%) Salesforce Analyst
18 38 (2.73%) Microsoft Consultant
Libraries, Frameworks & Software Standards
1 151 (10.84%) .NET
2 75 (5.38%) HTML
3 52 (3.73%) CSS
4 48 (3.45%) Web Services
5 44 (3.16%) REST
6 37 (2.66%) ASP.NET
6 37 (2.66%) RESTful
7 36 (2.58%) HTML5
7 36 (2.58%) SOAP
8 33 (2.37%) XML
9 28 (2.01%) AngularJS
9 28 (2.01%) WCF
10 26 (1.87%) .NET Framework
11 23 (1.65%) Visualforce
12 22 (1.58%) ASP.NET Web API
12 22 (1.58%) Middleware
13 21 (1.51%) jQuery
13 21 (1.51%) JSON
14 15 (1.08%) Ajax
14 15 (1.08%) Mason
Miscellaneous
1 116 (8.33%) Analytical Skills
2 61 (4.38%) User Experience
3 39 (2.80%) Management Information System
4 38 (2.73%) Greenfield Project
5 31 (2.23%) Mobile App
6 26 (1.87%) Social Media
7 21 (1.51%) Computer Science
8 20 (1.44%) Enterprise Software
9 18 (1.29%) Fintech
10 17 (1.22%) FMCG
11 15 (1.08%) Data Centre
12 12 (0.86%) NHS
12 12 (0.86%) Virtual Team
13 11 (0.79%) PKI
14 9 (0.65%) Data Structures
15 8 (0.57%) EPoS
15 8 (0.57%) Linked Data
16 7 (0.50%) Analytical Mindset
16 7 (0.50%) Reference Data
17 6 (0.43%) Marketing Technology
Operating Systems
1 38 (2.73%) Windows
2 23 (1.65%) Windows Server
3 19 (1.36%) Linux
3 19 (1.36%) Unix
4 10 (0.72%) Windows 10
4 10 (0.72%) Windows 7
5 9 (0.65%) Windows Server 2008
6 7 (0.50%) Windows Server 2003
7 5 (0.36%) Windows 2000
7 5 (0.36%) Windows Server 2012
8 4 (0.29%) CentOS
9 3 (0.22%) Apple iOS
9 3 (0.22%) Mac OS X
10 2 (0.14%) Android
10 2 (0.14%) Windows XP
11 1 (0.072%) Oracle Linux
Processes & Methodologies
1 400 (28.72%) Agile Software Development
2 189 (13.57%) Stakeholder Management
3 168 (12.06%) Project Management
4 143 (10.27%) Migration
5 134 (9.62%) Analytics
6 125 (8.97%) Business Intelligence
7 124 (8.90%) Scrum
8 106 (7.61%) ERP
9 102 (7.32%) E-Commerce
10 97 (6.96%) Business Analysis
11 88 (6.32%) Data Migration
12 80 (5.74%) Workflow
13 63 (4.52%) User Acceptance Testing
14 60 (4.31%) SDLC
15 58 (4.16%) MVC
16 56 (4.02%) Change Management
16 56 (4.02%) ETL
16 56 (4.02%) User Stories
17 52 (3.73%) Validation
17 52 (3.73%) Waterfall
Programming Languages
1 265 (19.02%) SQL
2 127 (9.12%) JavaScript
3 123 (8.83%) C#
4 112 (8.04%) Java
5 36 (2.58%) Python
6 29 (2.08%) Apex Code
7 28 (2.01%) R
8 22 (1.58%) PowerShell
9 21 (1.51%) T-SQL
10 19 (1.36%) PHP
11 12 (0.86%) C
12 9 (0.65%) MATLAB
12 9 (0.65%) TypeScript
13 8 (0.57%) SPARQL
14 7 (0.50%) VBA
15 6 (0.43%) PL/SQL
15 6 (0.43%) SOQL
15 6 (0.43%) VB
16 4 (0.29%) SOSL
16 4 (0.29%) VB.NET
Qualifications
1 74 (5.31%) Degree
2 18 (1.29%) Security Cleared
3 14 (1.01%) PRINCE2 Certification
4 13 (0.93%) PMI Certification
4 13 (0.93%) PMP
5 12 (0.86%) Cisco Certification
5 12 (0.86%) ISEB
6 11 (0.79%) Microsoft Certification
7 10 (0.72%) SC Cleared
8 8 (0.57%) CCNP
8 8 (0.57%) Computer Science Degree
8 8 (0.57%) CTC Cleared
9 7 (0.50%) MCSE
10 6 (0.43%) CCNA
11 5 (0.36%) ISTQB
12 4 (0.29%) CCSE
12 4 (0.29%) CISA
12 4 (0.29%) CISMP
12 4 (0.29%) CISSP
12 4 (0.29%) Master's Degree
Quality Assurance & Compliance
1 80 (5.74%) QA
2 35 (2.51%) GDPR
3 21 (1.51%) Data Quality
4 11 (0.79%) PMO
4 11 (0.79%) SLA
5 6 (0.43%) MiFID
6 2 (0.14%) PCI DSS
6 2 (0.14%) Sarbanes-Oxley
7 1 (0.072%) Cyber Essentials
7 1 (0.072%) Disclosure Scotland
7 1 (0.072%) GxP
7 1 (0.072%) HL7
7 1 (0.072%) ISO/IEC 27001
7 1 (0.072%) Solvency II
7 1 (0.072%) WCAG
System Software
1 31 (2.23%) Active Directory
2 14 (1.01%) VMware Infrastructure
3 8 (0.57%) Hyper-V
4 7 (0.50%) XenApp
5 5 (0.36%) Virtual Machines
6 3 (0.22%) Terminal Services
7 2 (0.14%) Virtual Servers
7 2 (0.14%) VMware ESXi
8 1 (0.072%) Docker
8 1 (0.072%) OpenAM
8 1 (0.072%) OpenDJ
8 1 (0.072%) Terminal Server
8 1 (0.072%) Virtual Desktop
8 1 (0.072%) vSphere
Systems Management
1 15 (1.08%) Single Sign-On
2 12 (0.86%) Systems Management Server (SMS)
3 11 (0.79%) CA Single Sign-On
3 11 (0.79%) OpenSSO
4 5 (0.36%) MOM
5 4 (0.29%) HP Quality Center
5 4 (0.29%) Microsoft Data Protection Manager
5 4 (0.29%) Oozie
5 4 (0.29%) SCCM
5 4 (0.29%) SCOM
6 3 (0.22%) Rundeck
7 2 (0.14%) Cisco Prime
7 2 (0.14%) TrustSec
8 1 (0.072%) Jamf Pro
8 1 (0.072%) Nessus
8 1 (0.072%) TeamSite
8 1 (0.072%) WhatsUp Gold
Vendors
1 407 (29.22%) Microsoft
2 321 (23.04%) Salesforce.com
3 69 (4.95%) SAP
4 55 (3.95%) Oracle
5 47 (3.37%) Adobe
6 33 (2.37%) Salesforce Marketing Cloud
7 31 (2.23%) Google
8 28 (2.01%) Informatica
9 27 (1.94%) Sitecore
10 22 (1.58%) Tableau
11 21 (1.51%) IBM
12 17 (1.22%) ATG
12 17 (1.22%) Siebel
13 15 (1.08%) VMware
14 14 (1.01%) Citrix
15 11 (0.79%) JD Edwards
16 10 (0.72%) BEA
16 10 (0.72%) Cisco
16 10 (0.72%) hybris
17 9 (0.65%) MuleSoft