Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > London
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 84 78 69
Rank change year-on-year -6 -9 -14
Contract jobs citing CRM 1435 1479 1461
As % of all contract IT jobs advertised in London 3.05% 3.29% 3.14%
As % of the Processes & Methodologies category 3.51% 3.82% 3.74%
Number of daily rates quoted 1002 1093 977
London median daily rate £450 £450 £413
Median daily rate % change year-on-year - +9.09% -5.77%
10th Percentile £300 £285 £242
90th Percentile £600 £600 £600
England median daily rate £425 £425 £413
% change year-on-year - +3.03% -2.94%
Number of hourly rates quoted 11 10 26
London median hourly rate £21.50 £18.55 £22.00
Median hourly rate % change year-on-year +15.93% -15.70% +46.67%
10th Percentile £15.00 £9.50 £11.63
90th Percentile £60.00 £108.75 £76.88
England median hourly rate £22.00 £27.50 £23.50
% change year-on-year -20.00% +17.02% +17.76%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40937 38731 39019
As % of all contract IT jobs advertised in London 86.98% 86.21% 83.82%
Number of daily rates quoted 29768 27769 27882
London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.86%
10th Percentile £313 £305 £288
90th Percentile £675 £643 £638
England median daily rate £450 £425 £423
% change year-on-year +5.88% +0.47% +5.75%
Number of hourly rates quoted 383 401 470
London median hourly rate £22.50 £22.00 £20.00
Median hourly rate % change year-on-year +2.27% +10.00% +11.11%
10th Percentile £13.31 £12.25 £11.25
90th Percentile £51.60 £50.14 £50.00
England median hourly rate £23.75 £24.42 £22.50
% change year-on-year -2.74% +8.53% +18.42%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in London.

Contractor daily rate trend for CRM in London

CRM
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing CRM in London over the 6 months to 21 November 2017.

Contractor daily rate histogram for CRM in London

CRM
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in London.

Contractor hourly rate trend for CRM in London

CRM
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing CRM in London over the 6 months to 21 November 2017.

Contractor hourly rate histogram for CRM in London

CRM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the London region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +9 311 £450 - 48
West London -23 44 £400 -11.11% 12
East London +5 31 £475 +26.67% 9
South London -34 23 £400 +6.67% 3
North London -6 9 £325 +12.07% 4
CRM
England

For the 6 months to 21 November 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for CRM.

1 583 (40.63%) Dynamics CRM
2 463 (32.26%) Microsoft
3 413 (28.78%) Agile Software Development
4 385 (26.83%) Finance
5 330 (23.00%) Salesforce.com
6 300 (20.91%) SQL
7 210 (14.63%) Stakeholder Management
8 207 (14.43%) Marketing
9 189 (13.17%) Banking
10 180 (12.54%) Project Management
11 178 (12.40%) .NET
12 144 (10.03%) Migration
13 138 (9.62%) JavaScript
14 136 (9.48%) ERP
15 135 (9.41%) C#
16 130 (9.06%) Analytical Skills
17 128 (8.92%) SharePoint
18 127 (8.85%) Analytics
19 125 (8.71%) Business Intelligence
20 119 (8.29%) Scrum
21 117 (8.15%) SQL Server
22 114 (7.94%) Dynamics 365
23 113 (7.87%) Retail
24 104 (7.25%) Business Analysis
25 103 (7.18%) Workflow
25 103 (7.18%) E-Commerce
26 100 (6.97%) HTML
27 97 (6.76%) Salesforce.com CRM
28 93 (6.48%) Data Migration
29 90 (6.27%) Oracle

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 128 (8.92%) SharePoint
2 57 (3.97%) CMS
3 38 (2.65%) BizTalk Server
4 27 (1.88%) MS Exchange
5 26 (1.81%) SAS
6 18 (1.25%) Apache Spark
6 18 (1.25%) WebSphere
7 17 (1.18%) Drupal
7 17 (1.18%) Skype for Business
8 13 (0.91%) NServiceBus
9 11 (0.77%) Apache
10 9 (0.63%) IIS
10 9 (0.63%) Tomcat
11 8 (0.56%) SharePoint 2010
11 8 (0.56%) WordPress
12 7 (0.49%) Apache Solr
12 7 (0.49%) Sitecore CMS
13 6 (0.42%) SharePoint 2013
14 5 (0.35%) Adobe Experience Manager
14 5 (0.35%) Mule
Applications
1 87 (6.06%) Microsoft Excel
2 51 (3.55%) MS Visio
3 50 (3.48%) Microsoft Office
4 42 (2.93%) Microsoft PowerPoint
5 26 (1.81%) Microsoft Project
6 10 (0.70%) SPSS
7 4 (0.28%) Spreadsheet
8 3 (0.21%) Photoshop
9 2 (0.14%) Stata
10 1 (0.070%) AutoCAD
10 1 (0.070%) Chatbot
10 1 (0.070%) InfoPath
10 1 (0.070%) InVision
10 1 (0.070%) UXPin
Business Applications
1 583 (40.63%) Dynamics CRM
2 97 (6.76%) Salesforce.com CRM
3 60 (4.18%) Dynamics AX
4 27 (1.88%) Dynamics NAV
5 26 (1.81%) SAP CRM
6 20 (1.39%) Adobe Campaign
7 17 (1.18%) NetSuite
8 13 (0.91%) SAP ERP
9 12 (0.84%) Siebel CRM
10 11 (0.77%) SAP Hybris
11 10 (0.70%) Oracle CRM
12 8 (0.56%) Eloqua
13 7 (0.49%) Oracle Retail
13 7 (0.49%) Unica
14 6 (0.42%) SAP FI
14 6 (0.42%) SAP MM
14 6 (0.42%) SAP SD
14 6 (0.42%) Social Studio
15 5 (0.35%) Oracle Financials
15 5 (0.35%) SAP HR
Cloud Services
1 114 (7.94%) Dynamics 365
2 69 (4.81%) Microsoft Azure
3 44 (3.07%) Office 365
4 35 (2.44%) SaaS
5 33 (2.30%) Amazon AWS
6 20 (1.39%) Salesforce Sales Cloud
7 15 (1.05%) PaaS
8 14 (0.98%) Salesforce Service Cloud
9 13 (0.91%) Force.com
9 13 (0.91%) Veeva
10 11 (0.77%) Google Analytics
11 10 (0.70%) Yammer
12 9 (0.63%) IaaS
13 8 (0.56%) GitHub
14 7 (0.49%) Amazon EMR
14 7 (0.49%) Amazon S3
14 7 (0.49%) Google Cloud Platform
15 6 (0.42%) Adobe Analytics
15 6 (0.42%) Heroku
16 5 (0.35%) Cloud Computing
Communications & Networking
1 14 (0.98%) LAN
2 12 (0.84%) WAN
3 11 (0.77%) Firewall
3 11 (0.77%) Internet
3 11 (0.77%) SAN
4 9 (0.63%) Skype
4 9 (0.63%) SMS
5 8 (0.56%) HTTP
6 7 (0.49%) MPLS
6 7 (0.49%) NAS
7 6 (0.42%) iSCSI
7 6 (0.42%) NetScaler
7 6 (0.42%) TCP/IP
7 6 (0.42%) Wireless
8 5 (0.35%) DHCP
8 5 (0.35%) DNS
9 4 (0.28%) OSPF
9 4 (0.28%) SNMP
9 4 (0.28%) VoIP
9 4 (0.28%) WLAN
Database & Business Intelligence
1 117 (8.15%) SQL Server
2 55 (3.83%) Data Warehouse
3 44 (3.07%) SQL Server Reporting Services
4 43 (3.00%) SQL Server Integration Services
5 31 (2.16%) Power BI
6 27 (1.88%) Big Data
7 20 (1.39%) NoSQL
7 20 (1.39%) Relational Database
8 18 (1.25%) Hadoop
9 16 (1.11%) MySQL
10 15 (1.05%) SQL Server 2008
10 15 (1.05%) SQL Server Analysis Services
11 14 (0.98%) SAP Data Services
12 13 (0.91%) PostgreSQL
12 13 (0.91%) SAP HANA
13 12 (0.84%) RDBMS
14 10 (0.70%) Data Mining
15 8 (0.56%) Azure SQL Database
15 8 (0.56%) MongoDB
15 8 (0.56%) MS Access
Development Applications
1 40 (2.79%) JIRA
2 30 (2.09%) Visual Studio
3 27 (1.88%) Team Foundation Server
4 22 (1.53%) Git (software)
5 20 (1.39%) Jenkins
6 18 (1.25%) MSTest
7 14 (0.98%) NUnit
7 14 (0.98%) Visual Studio Team System
8 9 (0.63%) Cucumber
9 8 (0.56%) LSMW
9 8 (0.56%) WebObjects
10 7 (0.49%) TeamCity
11 6 (0.42%) Selenium
12 5 (0.35%) Octopus Deploy
12 5 (0.35%) SpecFlow
12 5 (0.35%) Subversion
12 5 (0.35%) Toad
13 4 (0.28%) Dreamweaver
13 4 (0.28%) Eclipse
13 4 (0.28%) ERwin
General
1 385 (26.83%) Finance
2 207 (14.43%) Marketing
3 189 (13.17%) Banking
4 113 (7.87%) Retail
5 64 (4.46%) Advertising
6 53 (3.69%) Investment Banking
7 33 (2.30%) Legal
8 25 (1.74%) Telecoms
9 24 (1.67%) Financial Institution
10 22 (1.53%) Front Office
11 19 (1.32%) Billing
12 17 (1.18%) Retail Banking
13 15 (1.05%) Local Government
14 14 (0.98%) Back Office
14 14 (0.98%) Publishing
15 13 (0.91%) Manufacturing
16 10 (0.70%) Electronics
17 9 (0.63%) French Language
18 8 (0.56%) Private Banking
19 7 (0.49%) Law
Job Titles
1 365 (25.44%) Analyst
2 258 (17.98%) Developer
3 227 (15.82%) Business Analyst
4 171 (11.92%) Project Manager
5 160 (11.15%) Consultant
6 123 (8.57%) Architect
7 122 (8.50%) CRM Analyst
7 122 (8.50%) CRM Developer
8 96 (6.69%) CRM Manager
9 92 (6.41%) Dynamics CRM Developer
10 91 (6.34%) CRM Business Analyst
11 89 (6.20%) CRM Consultant
12 67 (4.67%) Dynamics CRM Consultant
13 66 (4.60%) Microsoft Developer
14 63 (4.39%) CRM Project Manager
15 58 (4.04%) Solutions Architect
16 50 (3.48%) Data Analyst
17 49 (3.41%) Salesforce Analyst
18 48 (3.34%) Microsoft CRM Consultant
19 43 (3.00%) Salesforce Business Analyst
Libraries, Frameworks & Software Standards
1 178 (12.40%) .NET
2 100 (6.97%) HTML
3 62 (4.32%) CSS
4 60 (4.18%) Web Services
5 52 (3.62%) AngularJS
6 44 (3.07%) jQuery
7 42 (2.93%) .NET Framework
8 35 (2.44%) REST
9 34 (2.37%) ASP.NET
10 32 (2.23%) WCF
11 31 (2.16%) HTML5
12 30 (2.09%) ASP.NET Web API
12 30 (2.09%) Entity Framework
13 28 (1.95%) XML
14 25 (1.74%) SOAP
15 23 (1.60%) Middleware
15 23 (1.60%) RESTful
15 23 (1.60%) Spring
15 23 (1.60%) Visualforce
16 19 (1.32%) ASP.NET MVC
Miscellaneous
1 130 (9.06%) Analytical Skills
2 61 (4.25%) User Experience
3 44 (3.07%) Management Information System
4 37 (2.58%) Virtual Team
5 32 (2.23%) Greenfield Project
6 30 (2.09%) Mobile App
7 26 (1.81%) Enterprise Software
8 23 (1.60%) Fintech
9 21 (1.46%) Social Media
10 18 (1.25%) Computer Science
11 14 (0.98%) FMCG
12 11 (0.77%) Data Centre
12 11 (0.77%) Reference Data
13 10 (0.70%) Fixed Income
13 10 (0.70%) NHS
14 9 (0.63%) Data Structures
15 8 (0.56%) Digital Media
16 7 (0.49%) iPad
17 6 (0.42%) Foreign Exchange (FX)
17 6 (0.42%) PMI
Operating Systems
1 45 (3.14%) Windows
2 26 (1.81%) Linux
3 21 (1.46%) Windows Server
4 11 (0.77%) Windows Server 2003
5 9 (0.63%) Unix
6 8 (0.56%) Windows Server 2008
7 6 (0.42%) Windows Server 2012
8 5 (0.35%) Apple iOS
8 5 (0.35%) Windows 10
8 5 (0.35%) Windows 7
9 4 (0.28%) CentOS
10 3 (0.21%) Android
11 2 (0.14%) Windows XP
12 1 (0.070%) AIX
12 1 (0.070%) Mac OS X
12 1 (0.070%) Oracle Linux
12 1 (0.070%) Solaris
12 1 (0.070%) Windows 2000
Processes & Methodologies
1 413 (28.78%) Agile Software Development
2 210 (14.63%) Stakeholder Management
3 180 (12.54%) Project Management
4 144 (10.03%) Migration
5 136 (9.48%) ERP
6 127 (8.85%) Analytics
7 125 (8.71%) Business Intelligence
8 119 (8.29%) Scrum
9 104 (7.25%) Business Analysis
10 103 (7.18%) E-Commerce
10 103 (7.18%) Workflow
11 93 (6.48%) Data Migration
12 89 (6.20%) SDLC
12 89 (6.20%) User Acceptance Testing
13 80 (5.57%) Waterfall
14 74 (5.16%) Change Management
15 72 (5.02%) Asset Management
16 67 (4.67%) Data Management
17 65 (4.53%) PRINCE2
18 60 (4.18%) Data Modelling
Programming Languages
1 300 (20.91%) SQL
2 138 (9.62%) JavaScript
3 135 (9.41%) C#
4 82 (5.71%) Java
5 35 (2.44%) Python
6 27 (1.88%) Apex Code
7 24 (1.67%) R
8 20 (1.39%) PowerShell
9 18 (1.25%) PHP
10 14 (0.98%) T-SQL
11 10 (0.70%) MATLAB
11 10 (0.70%) TypeScript
11 10 (0.70%) VB.NET
12 8 (0.56%) C
12 8 (0.56%) SPARQL
12 8 (0.56%) VBA
13 6 (0.42%) PL/SQL
13 6 (0.42%) VB
14 5 (0.35%) Ruby
15 3 (0.21%) X++
Qualifications
1 70 (4.88%) Degree
2 15 (1.05%) Security Cleared
3 14 (0.98%) PMP
4 13 (0.91%) PMI Certification
4 13 (0.91%) PRINCE2 Certification
5 10 (0.70%) ISEB
6 9 (0.63%) Computer Science Degree
6 9 (0.63%) Microsoft Certification
7 8 (0.56%) Cisco Certification
7 8 (0.56%) PRINCE2 Practitioner
7 8 (0.56%) SC Cleared
8 7 (0.49%) CTC Cleared
9 6 (0.42%) CCNP
9 6 (0.42%) CISA
9 6 (0.42%) CISSP
10 4 (0.28%) APMP
10 4 (0.28%) CCSE
10 4 (0.28%) CISMP
10 4 (0.28%) ISTQB
10 4 (0.28%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 83 (5.78%) QA
2 35 (2.44%) GDPR
3 27 (1.88%) Data Quality
4 21 (1.46%) PMO
5 7 (0.49%) SLA
6 6 (0.42%) MiFID
7 3 (0.21%) Sarbanes-Oxley
8 2 (0.14%) Solvency II
9 1 (0.070%) Actionable Recommendations
9 1 (0.070%) Cyber Essentials
9 1 (0.070%) Disclosure Scotland
9 1 (0.070%) HL7
9 1 (0.070%) ISO/IEC 27001
9 1 (0.070%) PSD2
9 1 (0.070%) WCAG
System Software
1 30 (2.09%) Active Directory
2 20 (1.39%) VMware Infrastructure
3 8 (0.56%) Hyper-V
3 8 (0.56%) vSphere
4 7 (0.49%) XenApp
5 6 (0.42%) Virtual Machines
5 6 (0.42%) VMware ESXi
5 6 (0.42%) XenDesktop
6 4 (0.28%) DFS Replication
7 3 (0.21%) Terminal Services
8 2 (0.14%) Microsoft App-V
8 2 (0.14%) XenServer
9 1 (0.070%) Docker
9 1 (0.070%) NFS
9 1 (0.070%) OpenAM
9 1 (0.070%) OpenDJ
9 1 (0.070%) Terminal Server
9 1 (0.070%) Virtual Desktop
9 1 (0.070%) Virtual Servers
Systems Management
1 12 (0.84%) Systems Management Server (SMS)
2 10 (0.70%) SCCM
3 4 (0.28%) HP Quality Center
3 4 (0.28%) Microsoft Data Protection Manager
3 4 (0.28%) MOM
3 4 (0.28%) Oozie
3 4 (0.28%) SCOM
4 3 (0.21%) HP SiteScope
4 3 (0.21%) Rundeck
5 2 (0.14%) CFEngine
5 2 (0.14%) Nagios
5 2 (0.14%) Opscode Chef
5 2 (0.14%) Puppet
6 1 (0.070%) Cisco IPCC
6 1 (0.070%) Nessus
6 1 (0.070%) TeamSite
6 1 (0.070%) vMotion
Vendors
1 463 (32.26%) Microsoft
2 330 (23.00%) Salesforce.com
3 90 (6.27%) Oracle
4 88 (6.13%) SAP
5 49 (3.41%) Adobe
6 35 (2.44%) IBM
7 32 (2.23%) Salesforce Marketing Cloud
8 28 (1.95%) Siebel
9 26 (1.81%) Informatica
10 25 (1.74%) VMware
11 24 (1.67%) Citrix
12 20 (1.39%) Tableau
13 18 (1.25%) Cisco
14 16 (1.11%) Google
14 16 (1.11%) Sitecore
15 13 (0.91%) hybris
16 12 (0.84%) HP
17 10 (0.70%) JD Edwards
17 10 (0.70%) Teradata
18 9 (0.63%) ATG