Period
to 19 May 2019

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 19 May 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > London
6 months to
19 May 2019
Same period 2018 Same period 2017
Rank 94 110 77
Rank change year-on-year +16 -33 -11
Contract jobs citing CRM 1,099 1,148 1,281
As % of all contract IT jobs advertised in London 2.73% 2.49% 3.23%
As % of the Processes & Methodologies category 3.07% 2.83% 3.71%
Number of daily rates quoted 781 785 939
London median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% +4.05%
10th Percentile £280 £300 £300
90th Percentile £650 £638 £625
England median daily rate £465 £450 £440
% change year-on-year +3.33% +2.27% +3.53%
Number of hourly rates quoted 20 19 9
London median hourly rate £16.00 £18.50 £51.25
Median hourly rate % change year-on-year -13.51% -63.90% +122.83%
10th Percentile £11.25 £10.00 £27.00
90th Percentile £41.68 £69.15 £71.50
England median hourly rate £19.68 £16.00 £32.50
% change year-on-year +22.97% -50.77% +62.50%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 35,780 40,525 34,540
As % of all contract IT jobs advertised in London 88.74% 87.91% 87.08%
Number of daily rates quoted 25,503 29,256 24,766
London median daily rate £520 £500 £475
Median daily rate % change year-on-year +4.00% +5.26% +5.56%
10th Percentile £338 £323 £313
90th Percentile £675 £675 £650
England median daily rate £475 £463 £450
% change year-on-year +2.70% +2.78% +5.88%
Number of hourly rates quoted 401 566 392
London median hourly rate £26.00 £25.00 £25.00
Median hourly rate % change year-on-year +4.00% - +19.05%
10th Percentile £12.75 £13.75 £12.25
90th Percentile £53.75 £50.98 £52.50
England median hourly rate £24.70 £22.00 £25.00
% change year-on-year +12.25% -12.00% +8.70%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in London.

Contractor daily rate trend for CRM in London

CRM
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing CRM in London over the 6 months to 19 May 2019.

Contractor daily rate histogram for CRM in London

CRM
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in London.

Contractor hourly rate trend for CRM in London

CRM
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing CRM in London over the 6 months to 19 May 2019.

Contractor hourly rate histogram for CRM in London

CRM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the London region over the 6 months to 19 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +25 229 £475 - 59
West London +16 43 £413 -17.09% 18
South London +25 27 £450 -2.70% 3
East London -4 20 £431 -17.86% 10
North London -22 5 £444 -8.97%
CRM
England

For the 6 months to 19 May 2019, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for CRM.

1 399 (36.31%) Dynamics CRM
2 342 (31.12%) Microsoft
3 328 (29.85%) Agile Software Development
4 292 (26.57%) Salesforce.com
5 249 (22.66%) Marketing
6 239 (21.75%) Finance
7 177 (16.11%) Dynamics 365
8 174 (15.83%) SQL
9 151 (13.74%) Analytics
10 139 (12.65%) Microsoft Azure
11 132 (12.01%) JavaScript
12 123 (11.19%) C#
13 122 (11.10%) Stakeholder Management
14 121 (11.01%) .NET
15 117 (10.65%) Business Intelligence
16 114 (10.37%) Scrum
17 106 (9.65%) SQL Server
18 93 (8.46%) Project Management
19 89 (8.10%) Migration
20 86 (7.83%) Degree
21 84 (7.64%) Analytical Skills
22 82 (7.46%) ERP
23 81 (7.37%) HTML
24 79 (7.19%) SharePoint
25 76 (6.92%) Banking
26 73 (6.64%) CSS
27 72 (6.55%) Power Platform
28 71 (6.46%) E-Commerce
29 67 (6.10%) JIRA
29 67 (6.10%) DevOps

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (7.19%) SharePoint
2 43 (3.91%) Confluence
3 27 (2.46%) CMS
4 21 (1.91%) Adobe Experience Manager
5 18 (1.64%) MS Exchange
6 11 (1.00%) Apache
6 11 (1.00%) Exchange Server 2010
7 9 (0.82%) IIS
8 8 (0.73%) SAS
9 7 (0.64%) Apache Spark
9 7 (0.64%) Umbraco
10 6 (0.55%) Skype for Business
10 6 (0.55%) Tomcat
11 5 (0.45%) Exchange Server 2013
11 5 (0.45%) Sitecore CMS
11 5 (0.45%) WordPress
12 4 (0.36%) BizTalk Server
12 4 (0.36%) Jupyter
12 4 (0.36%) SugarCRM
12 4 (0.36%) WebSphere
Applications
1 57 (5.19%) Microsoft Excel
2 51 (4.64%) Microsoft Office
3 12 (1.09%) Spreadsheet
4 11 (1.00%) MS Visio
5 10 (0.91%) Photoshop
6 9 (0.82%) Microsoft PowerPoint
7 8 (0.73%) Microsoft Project
8 5 (0.45%) Sketch
9 3 (0.27%) Chatbot
9 3 (0.27%) SPSS
9 3 (0.27%) Zeplin
10 2 (0.18%) InVision
11 1 (0.091%) Adobe Creative Suite
11 1 (0.091%) AutoCAD
Business Applications
1 399 (36.31%) Dynamics CRM
2 62 (5.64%) Salesforce.com CRM
3 43 (3.91%) Dynamics AX
4 27 (2.46%) Dynamics NAV
5 20 (1.82%) SAP CRM
6 15 (1.36%) NetSuite
7 13 (1.18%) Adobe Campaign
8 8 (0.73%) Payment Gateway
9 7 (0.64%) SAP S/4HANA
10 6 (0.55%) FastStats
11 5 (0.45%) Eloqua
11 5 (0.45%) Magento
11 5 (0.45%) SAP Business One
12 4 (0.36%) SAP Hybris
12 4 (0.36%) Unica
13 3 (0.27%) SAP IS-U
13 3 (0.27%) SAP Retail
14 2 (0.18%) Oracle BPM
14 2 (0.18%) Raiser's Edge
14 2 (0.18%) SAP PM
Cloud Services
1 177 (16.11%) Dynamics 365
2 139 (12.65%) Microsoft Azure
3 72 (6.55%) Power Platform
4 67 (6.10%) Office 365
5 52 (4.73%) Amazon AWS
6 29 (2.64%) Salesforce Service Cloud
7 25 (2.27%) Google Analytics
8 23 (2.09%) SaaS
9 22 (2.00%) Adobe Analytics
10 18 (1.64%) Amazon S3
11 17 (1.55%) Amazon EC2
12 15 (1.36%) Google Cloud Platform
12 15 (1.36%) Salesforce Sales Cloud
13 14 (1.27%) Serverless
14 13 (1.18%) AWS Lambda
14 13 (1.18%) PaaS
15 12 (1.09%) Amazon Kinesis
16 11 (1.00%) Amazon CloudWatch
16 11 (1.00%) AWS CloudTrail
16 11 (1.00%) Virtual Private Cloud
Communications & Networking
1 14 (1.27%) Internet
2 12 (1.09%) LAN
3 10 (0.91%) TCP/IP
4 7 (0.64%) PABX
4 7 (0.64%) VPN
4 7 (0.64%) WAN
5 6 (0.55%) DHCP
5 6 (0.55%) SMS
6 5 (0.45%) DNS
6 5 (0.45%) Skype
7 4 (0.36%) Firewall
7 4 (0.36%) Intranet
8 3 (0.27%) Ethernet
8 3 (0.27%) PBX
8 3 (0.27%) Remote Desktop
8 3 (0.27%) SNMP
9 2 (0.18%) iSCSI
9 2 (0.18%) SSL
9 2 (0.18%) Wi-Fi
9 2 (0.18%) Wireless
Database & Business Intelligence
1 106 (9.65%) SQL Server
2 67 (6.10%) Power BI
3 54 (4.91%) SQL Server Reporting Services
4 48 (4.37%) SQL Server Integration Services
5 44 (4.00%) Data Warehouse
6 39 (3.55%) Relational Database
7 36 (3.28%) MySQL
8 32 (2.91%) Big Data
9 25 (2.27%) Data Lake
10 17 (1.55%) Hadoop
11 14 (1.27%) PostgreSQL
11 14 (1.27%) RDBMS
11 14 (1.27%) Redis
12 13 (1.18%) Amazon RDS
13 12 (1.09%) Apache Hive
13 12 (1.09%) SQL Server Analysis Services
14 11 (1.00%) Azure SQL Database
15 9 (0.82%) NoSQL
16 8 (0.73%) GIS
17 7 (0.64%) Amazon Redshift
Development Applications
1 67 (6.10%) JIRA
2 42 (3.82%) Git (software)
3 26 (2.37%) Visual Studio
4 20 (1.82%) Jenkins
5 16 (1.46%) Selenium
6 13 (1.18%) Bitbucket
7 12 (1.09%) Team Foundation Server
8 10 (0.91%) Eclipse
9 9 (0.82%) Visual Studio Team System
9 9 (0.82%) WebDriver
10 8 (0.73%) SpecFlow
11 7 (0.64%) Moq
11 7 (0.64%) MSTest
11 7 (0.64%) NUnit
11 7 (0.64%) TeamCity
12 6 (0.55%) Maven
13 5 (0.45%) QUnit
13 5 (0.45%) SQL Server Management Studio (SSMS)
14 4 (0.36%) Subversion
14 4 (0.36%) VSS/SourceSafe
General
1 249 (22.66%) Marketing
2 239 (21.75%) Finance
3 76 (6.92%) Banking
4 65 (5.91%) Retail
5 33 (3.00%) Back Office
6 27 (2.46%) Front Office
7 24 (2.18%) Advertising
8 19 (1.73%) Legal
9 16 (1.46%) Investment Banking
9 16 (1.46%) Telecoms
10 11 (1.00%) Billing
10 11 (1.00%) Publishing
11 8 (0.73%) Automotive
11 8 (0.73%) Manufacturing
12 7 (0.64%) French Language
12 7 (0.64%) Pharmaceutical
12 7 (0.64%) Private Banking
13 5 (0.45%) Electronics
13 5 (0.45%) Local Government
14 4 (0.36%) Law
Job Titles
1 261 (23.75%) Analyst
2 244 (22.20%) Developer
3 142 (12.92%) Consultant
4 124 (11.28%) Business Analyst
5 118 (10.74%) Architect
6 97 (8.83%) Project Manager
7 79 (7.19%) CRM Developer
8 72 (6.55%) CRM Analyst
9 64 (5.82%) Dynamics CRM Developer
10 61 (5.55%) CRM Manager
11 56 (5.10%) CRM Consultant
12 54 (4.91%) Solutions Architect
13 49 (4.46%) Data Analyst
14 44 (4.00%) Salesforce Consultant
15 42 (3.82%) Salesforce Analyst
16 40 (3.64%) CRM Project Manager
16 40 (3.64%) Salesforce Developer
17 39 (3.55%) Microsoft Developer
18 35 (3.18%) CRM Business Analyst
19 32 (2.91%) Dynamics CRM Consultant
Libraries, Frameworks & Software Standards
1 121 (11.01%) .NET
2 81 (7.37%) HTML
3 73 (6.64%) CSS
4 62 (5.64%) Web Services
5 56 (5.10%) REST
6 50 (4.55%) SOAP
7 48 (4.37%) XML
8 36 (3.28%) ASP.NET
9 34 (3.09%) JSON
10 32 (2.91%) Visualforce
11 29 (2.64%) RESTful
12 28 (2.55%) HTML5
12 28 (2.55%) Node.js
13 23 (2.09%) jQuery
14 22 (2.00%) AngularJS
14 22 (2.00%) ASP.NET Web API
15 20 (1.82%) WCF
16 18 (1.64%) Ajax
17 17 (1.55%) .NET Framework
17 17 (1.55%) Spring
Miscellaneous
1 84 (7.64%) Analytical Skills
2 54 (4.91%) User Experience
3 49 (4.46%) Greenfield Project
4 27 (2.46%) Self-Motivation
5 24 (2.18%) Fintech
6 21 (1.91%) Management Information System
7 19 (1.73%) Mobile App
8 16 (1.46%) Social Media
9 9 (0.82%) Enterprise Software
9 9 (0.82%) Over-the-Top Content
10 8 (0.73%) Market Risk
10 8 (0.73%) Wiki
11 7 (0.64%) Handset
12 6 (0.55%) Data Structures
12 6 (0.55%) Marketing Technology
13 5 (0.45%) FMCG
13 5 (0.45%) iPad
13 5 (0.45%) Learning Management System
13 5 (0.45%) Reinsurance
14 4 (0.36%) Web 2.0
Operating Systems
1 64 (5.82%) Windows
2 31 (2.82%) Windows Server
3 29 (2.64%) Linux
4 22 (2.00%) Windows Server 2012
5 20 (1.82%) Windows 10
5 20 (1.82%) Windows Server 2008
6 18 (1.64%) Unix
7 13 (1.18%) Windows 7
8 11 (1.00%) Apple iOS
9 8 (0.73%) Android
10 1 (0.091%) CoreOS
10 1 (0.091%) Windows XP
Processes & Methodologies
1 328 (29.85%) Agile Software Development
2 151 (13.74%) Analytics
3 122 (11.10%) Stakeholder Management
4 117 (10.65%) Business Intelligence
5 114 (10.37%) Scrum
6 93 (8.46%) Project Management
7 89 (8.10%) Migration
8 82 (7.46%) ERP
9 71 (6.46%) E-Commerce
10 67 (6.10%) DevOps
11 64 (5.82%) Data Modelling
12 60 (5.46%) Test Automation
13 56 (5.10%) User Stories
14 55 (5.00%) Problem-Solving
15 53 (4.82%) Data Analysis
15 53 (4.82%) Data Migration
16 51 (4.64%) Business Analysis
16 51 (4.64%) User Acceptance Testing
17 47 (4.28%) ETL
18 46 (4.19%) Data Management
Programming Languages
1 174 (15.83%) SQL
2 132 (12.01%) JavaScript
3 123 (11.19%) C#
4 63 (5.73%) Java
5 50 (4.55%) Apex Code
6 33 (3.00%) Python
7 27 (2.46%) T-SQL
8 18 (1.64%) SOQL
9 17 (1.55%) R
10 14 (1.27%) TypeScript
11 11 (1.00%) ES6
11 11 (1.00%) SOSL
12 10 (0.91%) C
12 10 (0.91%) PHP
13 8 (0.73%) PowerShell
14 6 (0.55%) Ruby
15 4 (0.36%) Data Analysis Expressions (DAX)
15 4 (0.36%) Groovy
16 3 (0.27%) VBA
17 2 (0.18%) Java 8
Qualifications
1 86 (7.83%) Degree
2 21 (1.91%) Security Cleared
3 19 (1.73%) Computer Science Degree
4 18 (1.64%) SC Cleared
5 13 (1.18%) ISEB
6 7 (0.64%) PMP
7 5 (0.45%) Microsoft Certification
7 5 (0.45%) PMI Certification
8 4 (0.36%) APMP
8 4 (0.36%) CFA
9 3 (0.27%) AAT
9 3 (0.27%) PRINCE2 Practitioner
10 2 (0.18%) BPSS Clearance
10 2 (0.18%) ISEB Practitioner
10 2 (0.18%) ISTQB
10 2 (0.18%) ITIL Certification
10 2 (0.18%) PhD
11 1 (0.091%) CCIE
11 1 (0.091%) CCNA
11 1 (0.091%) CCNP
Quality Assurance & Compliance
1 41 (3.73%) QA
2 31 (2.82%) GDPR
3 28 (2.55%) Data Quality
4 10 (0.91%) SLA
5 5 (0.45%) Actionable Recommendations
6 4 (0.36%) PMO
7 3 (0.27%) ISO/IEC 27001
8 2 (0.18%) PSD2
9 1 (0.091%) COBIT
9 1 (0.091%) PCI DSS
System Software
1 24 (2.18%) Docker
2 20 (1.82%) Active Directory
3 6 (0.55%) VMware Infrastructure
4 4 (0.36%) Hyper-V
4 4 (0.36%) vSphere
5 3 (0.27%) XenDesktop
6 2 (0.18%) VMware ESXi
6 2 (0.18%) XenApp
7 1 (0.091%) Apache Flume
7 1 (0.091%) HDFS
Systems Management
1 5 (0.45%) Kubernetes
1 5 (0.45%) Single Sign-On
2 4 (0.36%) Backup Exec
2 4 (0.36%) SCCM
2 4 (0.36%) Systems Management Server (SMS)
3 3 (0.27%) Opscode Chef
4 2 (0.18%) Failover Clustering
4 2 (0.18%) HP ALM
4 2 (0.18%) HP Quality Center
5 1 (0.091%) Amdocs OSS
5 1 (0.091%) Cisco Prime
5 1 (0.091%) HAProxy
5 1 (0.091%) Host Intrusion Detection System
5 1 (0.091%) Kibana
5 1 (0.091%) logstash
5 1 (0.091%) Microsoft Intune
5 1 (0.091%) Nagios
5 1 (0.091%) Network Intrusion Detection System
5 1 (0.091%) Oozie
5 1 (0.091%) RANCID
Vendors
1 342 (31.12%) Microsoft
2 292 (26.57%) Salesforce.com
3 57 (5.19%) SAP
4 56 (5.10%) Adobe
5 42 (3.82%) Google
6 40 (3.64%) Salesforce Marketing Cloud
7 27 (2.46%) Oracle
8 26 (2.37%) Tableau
9 22 (2.00%) IBM
10 19 (1.73%) Marketo
11 18 (1.64%) Pardot
12 17 (1.55%) MuleSoft
13 15 (1.36%) Citrix
13 15 (1.36%) Sitecore
14 11 (1.00%) Informatica
15 9 (0.82%) Cisco
15 9 (0.82%) HP
15 9 (0.82%) Pega
15 9 (0.82%) Sophos
15 9 (0.82%) VMware