Period
to 22 October 2018

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 22 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > London
6 months to
22 Oct 2018
Same period 2017 Same period 2016
Rank 119 87 80
Rank change year-on-year -32 -7 -12
Contract jobs citing CRM 1,071 1,345 1,433
As % of all contract IT jobs advertised in London 2.32% 2.98% 3.23%
As % of the Processes & Methodologies category 2.65% 3.39% 3.71%
Number of daily rates quoted 728 928 1,042
London median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.56% - +8.43%
10th Percentile £300 £299 £285
90th Percentile £638 £613 £599
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +3.66%
Number of hourly rates quoted 14 12 12
London median hourly rate £15.30 £27.00 £18.55
Median hourly rate % change year-on-year -43.33% +45.59% -11.69%
10th Percentile £11.18 £15.17 £10.00
90th Percentile £109.23 £58.50 £92.53
England median hourly rate £20.04 £27.75 £21.00
% change year-on-year -27.79% +32.14% -4.55%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 40,396 39,675 38,619
As % of all contract IT jobs advertised in London 87.48% 88.03% 87.15%
Number of daily rates quoted 29,171 28,721 27,765
London median daily rate £500 £500 £464
Median daily rate % change year-on-year - +7.76% +3.11%
10th Percentile £325 £313 £300
90th Percentile £675 £663 £643
England median daily rate £473 £450 £425
% change year-on-year +5.00% +5.88% +3.03%
Number of hourly rates quoted 468 362 404
London median hourly rate £21.00 £22.81 £21.50
Median hourly rate % change year-on-year -7.94% +6.09% +7.50%
10th Percentile £13.31 £13.02 £11.43
90th Percentile £52.88 £50.00 £52.50
England median hourly rate £21.00 £24.82 £22.50
% change year-on-year -15.39% +10.31% +3.97%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a percentage of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM in London.

Contractor daily rate trend for CRM in London

CRM
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing CRM in London over the 6 months to 22 October 2018.

Contractor daily rate histogram for CRM in London

CRM
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM in London.

Contractor hourly rate trend for CRM in London

CRM
Contractor Hourly Rate Histogram in London

The hourly rate distribution of IT jobs citing CRM in London over the 6 months to 22 October 2018.

Contractor hourly rate histogram for CRM in London

CRM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the London region over the 6 months to 22 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -52 196 £450 - 78
West London +8 61 £450 +20.00% 50
South London -23 25 £450 +5.88% 14
East London -15 23 £484 +1.89% 17
North London +5 14 £413 +26.92% 4
CRM
England

For the 6 months to 22 October 2018, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for CRM.

1 326 (30.44%) Dynamics CRM
2 294 (27.45%) Agile Software Development
3 270 (25.21%) Microsoft
4 263 (24.56%) Salesforce.com
5 246 (22.97%) Finance
6 183 (17.09%) SQL
7 169 (15.78%) Marketing
8 147 (13.73%) Microsoft Azure
9 141 (13.17%) Project Management
10 131 (12.23%) Dynamics 365
11 125 (11.67%) .NET
12 122 (11.39%) JavaScript
13 118 (11.02%) Analytical Skills
14 110 (10.27%) ERP
15 107 (9.99%) Analytics
16 106 (9.90%) SQL Server
17 103 (9.62%) E-Commerce
18 101 (9.43%) Stakeholder Management
19 96 (8.96%) Migration
20 94 (8.78%) Retail
21 93 (8.68%) C#
22 81 (7.56%) Business Intelligence
22 81 (7.56%) Banking
23 79 (7.38%) HTML
24 74 (6.91%) Oracle
25 73 (6.82%) Windows
25 73 (6.82%) Scrum
26 70 (6.54%) Degree
26 70 (6.54%) Salesforce.com CRM
27 69 (6.44%) Business Analysis

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 65 (6.07%) SharePoint
2 43 (4.01%) CMS
3 34 (3.17%) Confluence
4 22 (2.05%) WebSphere
5 18 (1.68%) Commerce Server
6 16 (1.49%) BizTalk Server
7 13 (1.21%) Sitecore CMS
8 10 (0.93%) SAS
8 10 (0.93%) Skype for Business
8 10 (0.93%) WordPress
9 9 (0.84%) Apache Solr
10 7 (0.65%) Oracle SOA Suite
11 6 (0.56%) Adobe Experience Manager
11 6 (0.56%) Apache Spark
11 6 (0.56%) Mule
12 5 (0.47%) Mule ESB
12 5 (0.47%) WebLogic Portal
13 4 (0.37%) Elasticsearch
13 4 (0.37%) Jupyter
14 3 (0.28%) Oracle Service Bus
Applications
1 48 (4.48%) Microsoft Excel
2 26 (2.43%) Microsoft Office
3 22 (2.05%) Microsoft PowerPoint
4 16 (1.49%) MS Visio
5 7 (0.65%) Microsoft Project
6 6 (0.56%) Photoshop
7 2 (0.19%) Adobe Creative Suite
7 2 (0.19%) Chatbot
7 2 (0.19%) InDesign
7 2 (0.19%) SPSS
8 1 (0.093%) Adobe Illustrator
8 1 (0.093%) InVision
8 1 (0.093%) Moqups
8 1 (0.093%) Spreadsheet
Business Applications
1 326 (30.44%) Dynamics CRM
2 70 (6.54%) Salesforce.com CRM
3 36 (3.36%) Dynamics AX
4 19 (1.77%) Dynamics NAV
5 13 (1.21%) Oracle CRM
6 9 (0.84%) NetSuite
7 8 (0.75%) Adobe Campaign
7 8 (0.75%) Eloqua
7 8 (0.75%) Unica
8 6 (0.56%) Oracle ERP
8 6 (0.56%) Payment Gateway
9 5 (0.47%) Oracle Retail
9 5 (0.47%) SAP CRM
10 4 (0.37%) Oracle Financials
10 4 (0.37%) PeopleSoft Financials
10 4 (0.37%) SAP Hybris
10 4 (0.37%) SAP S/4HANA
10 4 (0.37%) Social Studio
11 3 (0.28%) Oracle EBS
11 3 (0.28%) Unit4 Business World
Cloud Services
1 147 (13.73%) Microsoft Azure
2 131 (12.23%) Dynamics 365
3 56 (5.23%) Office 365
4 48 (4.48%) Amazon AWS
5 38 (3.55%) Salesforce Service Cloud
6 37 (3.45%) SaaS
7 21 (1.96%) PaaS
8 19 (1.77%) Google Analytics
9 15 (1.40%) Azure Active Directory
9 15 (1.40%) IaaS
10 14 (1.31%) Amazon S3
11 13 (1.21%) Google Tag Manager
12 11 (1.03%) Amazon Kinesis
13 10 (0.93%) OneDrive
13 10 (0.93%) Serverless
14 9 (0.84%) Amazon EMR
14 9 (0.84%) Force.com
14 9 (0.84%) GitHub
14 9 (0.84%) Salesforce Sales Cloud
15 8 (0.75%) Yammer
Communications & Networking
1 22 (2.05%) Skype
2 21 (1.96%) HTTP
3 12 (1.12%) SMS
4 10 (0.93%) DNS
4 10 (0.93%) Intranet
4 10 (0.93%) VPN
5 9 (0.84%) TCP/IP
6 8 (0.75%) Firewall
7 6 (0.56%) DHCP
7 6 (0.56%) LAN
7 6 (0.56%) WAN
8 5 (0.47%) Internet
8 5 (0.47%) Remote Desktop
9 4 (0.37%) SNMP
10 3 (0.28%) SSL
11 2 (0.19%) Ethernet
11 2 (0.19%) ICMP
11 2 (0.19%) Network Security
11 2 (0.19%) VLAN
12 1 (0.093%) Unified Communications
Database & Business Intelligence
1 106 (9.90%) SQL Server
2 46 (4.30%) Power BI
3 38 (3.55%) Relational Database
4 25 (2.33%) Big Data
4 25 (2.33%) SQL Server Integration Services
5 21 (1.96%) MySQL
5 21 (1.96%) SQL Server Reporting Services
6 16 (1.49%) Data Warehouse
7 15 (1.40%) BusinessObjects
7 15 (1.40%) NoSQL
8 9 (0.84%) Amazon Redshift
9 8 (0.75%) MongoDB
10 7 (0.65%) Hadoop
10 7 (0.65%) SAP HANA
11 6 (0.56%) Crystal Reports
11 6 (0.56%) HBase
11 6 (0.56%) Impala
11 6 (0.56%) Oracle Reports
11 6 (0.56%) QlikView
11 6 (0.56%) SQL Server Analysis Services
Development Applications
1 62 (5.79%) JIRA
2 47 (4.39%) Git (software)
3 29 (2.71%) Team Foundation Server
4 23 (2.15%) Visual Studio
5 15 (1.40%) Visual Studio Team System
6 11 (1.03%) Eclipse
6 11 (1.03%) Selenium
7 9 (0.84%) Jenkins
7 9 (0.84%) JIRA Agile
8 5 (0.47%) HP UFT
9 4 (0.37%) Dreamweaver
10 3 (0.28%) NUnit
10 3 (0.28%) Octopus Deploy
10 3 (0.28%) Oracle APEX
10 3 (0.28%) SoapUI
10 3 (0.28%) SQL Server Management Studio (SSMS)
10 3 (0.28%) TestRail
11 2 (0.19%) Moq
11 2 (0.19%) PowerDesigner
12 1 (0.093%) WinDbg
General
1 246 (22.97%) Finance
2 169 (15.78%) Marketing
3 94 (8.78%) Retail
4 81 (7.56%) Banking
5 34 (3.17%) Advertising
6 31 (2.89%) Billing
7 27 (2.52%) Front Office
8 24 (2.24%) Legal
9 19 (1.77%) Investment Banking
10 15 (1.40%) Law
10 15 (1.40%) Telecoms
11 13 (1.21%) Publishing
12 11 (1.03%) French Language
13 10 (0.93%) Back Office
14 8 (0.75%) Financial Institution
14 8 (0.75%) Private Banking
14 8 (0.75%) Retail Banking
15 7 (0.65%) Automotive
15 7 (0.65%) Mandarin Language
16 6 (0.56%) Games
Job Titles
1 256 (23.90%) Analyst
2 200 (18.67%) Developer
3 149 (13.91%) Business Analyst
4 134 (12.51%) Architect
5 112 (10.46%) Project Manager
6 82 (7.66%) Consultant
7 74 (6.91%) CRM Analyst
8 69 (6.44%) Solutions Architect
9 56 (5.23%) CRM Business Analyst
10 55 (5.14%) CRM Manager
11 49 (4.58%) Salesforce Analyst
12 45 (4.20%) CRM Developer
13 38 (3.55%) .NET Developer
13 38 (3.55%) CRM Project Manager
14 37 (3.45%) CRM Architect
14 37 (3.45%) Dynamics CRM Developer
15 35 (3.27%) Salesforce Developer
16 34 (3.17%) Data Analyst
17 31 (2.89%) Microsoft Developer
18 26 (2.43%) CRM Solutions Architect
Libraries, Frameworks & Software Standards
1 125 (11.67%) .NET
2 79 (7.38%) HTML
3 53 (4.95%) Web Services
4 52 (4.86%) CSS
5 47 (4.39%) ASP.NET
6 38 (3.55%) SOAP
7 37 (3.45%) XML
8 34 (3.17%) J2EE
9 33 (3.08%) HTML5
9 33 (3.08%) REST
10 32 (2.99%) Middleware
11 27 (2.52%) Visualforce
12 23 (2.15%) CSS3
13 22 (2.05%) jQuery
14 20 (1.87%) JSON
15 19 (1.77%) AngularJS
16 15 (1.40%) ASP.NET MVC
16 15 (1.40%) DOM
16 15 (1.40%) RESTful
16 15 (1.40%) WCF
Miscellaneous
1 118 (11.02%) Analytical Skills
2 43 (4.01%) User Experience
3 26 (2.43%) Greenfield Project
4 23 (2.15%) Mobile App
5 21 (1.96%) Fintech
6 19 (1.77%) Self-Motivation
7 18 (1.68%) Management Information System
8 16 (1.49%) Social Media
9 10 (0.93%) Data Structures
10 9 (0.84%) Public Cloud
10 9 (0.84%) Virtual Team
11 8 (0.75%) Enterprise Software
12 7 (0.65%) Computer Science
12 7 (0.65%) PMI
12 7 (0.65%) Private Cloud
13 6 (0.56%) Fixed Income
13 6 (0.56%) Reference Data
14 5 (0.47%) Equities
14 5 (0.47%) FMCG
14 5 (0.47%) PKI
Operating Systems
1 73 (6.82%) Windows
2 57 (5.32%) Unix
3 30 (2.80%) Windows Server
4 27 (2.52%) Linux
5 20 (1.87%) Windows 10
6 10 (0.93%) Apple iOS
7 6 (0.56%) Android
8 4 (0.37%) Mac OS X
8 4 (0.37%) Windows 7
9 2 (0.19%) Red Hat Enterprise Linux
10 1 (0.093%) VMS
10 1 (0.093%) Windows Phone
10 1 (0.093%) Windows Server 2012
10 1 (0.093%) Windows XP
Processes & Methodologies
1 294 (27.45%) Agile Software Development
2 141 (13.17%) Project Management
3 110 (10.27%) ERP
4 107 (9.99%) Analytics
5 103 (9.62%) E-Commerce
6 101 (9.43%) Stakeholder Management
7 96 (8.96%) Migration
8 81 (7.56%) Business Intelligence
9 73 (6.82%) Scrum
10 69 (6.44%) Business Analysis
11 64 (5.98%) Data Modelling
11 64 (5.98%) Problem-Solving
12 62 (5.79%) Validation
13 61 (5.70%) Workflow
14 60 (5.60%) MVC
15 54 (5.04%) User Acceptance Testing
16 51 (4.76%) Data Migration
17 48 (4.48%) Waterfall
18 47 (4.39%) Change Management
19 43 (4.01%) ETL
Programming Languages
1 183 (17.09%) SQL
2 122 (11.39%) JavaScript
3 93 (8.68%) C#
4 69 (6.44%) Java
5 32 (2.99%) Apex Code
5 32 (2.99%) Python
6 20 (1.87%) T-SQL
7 10 (0.93%) R
8 8 (0.75%) TypeScript
8 8 (0.75%) VBA
9 7 (0.65%) C
9 7 (0.65%) PHP
9 7 (0.65%) PowerShell
9 7 (0.65%) SOQL
10 6 (0.56%) ES6
11 5 (0.47%) Ruby
12 4 (0.37%) Bash Shell
12 4 (0.37%) Perl
12 4 (0.37%) VBScript
13 3 (0.28%) XQuery
Qualifications
1 70 (6.54%) Degree
2 25 (2.33%) Security Cleared
3 20 (1.87%) SC Cleared
4 13 (1.21%) Microsoft Certification
5 12 (1.12%) PMI Certification
6 10 (0.93%) ISEB
7 7 (0.65%) Numerate Degree
7 7 (0.65%) PMP
8 6 (0.56%) ISTQB
9 5 (0.47%) DBS Check
9 5 (0.47%) ISEB Practitioner
9 5 (0.47%) Master's Degree
9 5 (0.47%) PRINCE2 Certification
10 4 (0.37%) Computer Science Degree
11 3 (0.28%) APMP
11 3 (0.28%) BPSS Clearance
11 3 (0.28%) PhD
11 3 (0.28%) PRINCE2 Practitioner
11 3 (0.28%) TOGAF Certification
12 2 (0.19%) MCSE
Quality Assurance & Compliance
1 49 (4.58%) QA
2 28 (2.61%) GDPR
3 24 (2.24%) Data Quality
4 11 (1.03%) PMO
5 8 (0.75%) SLA
6 3 (0.28%) GxP
7 1 (0.093%) COBIT
7 1 (0.093%) EMIR
7 1 (0.093%) ISO 22301
7 1 (0.093%) ISO 9001
7 1 (0.093%) MiFID
7 1 (0.093%) Sarbanes-Oxley
System Software
1 35 (3.27%) Active Directory
2 17 (1.59%) Docker
3 13 (1.21%) Hyper-V
4 6 (0.56%) Apache Flume
4 6 (0.56%) HDFS
5 3 (0.28%) VMware Infrastructure
6 2 (0.19%) Virtual Machines
7 1 (0.093%) BitLocker
7 1 (0.093%) Microsoft App-V
7 1 (0.093%) Terminal Services
7 1 (0.093%) vSphere
Systems Management
1 17 (1.59%) SCCM
2 13 (1.21%) Single Sign-On
3 12 (1.12%) SCOM
4 7 (0.65%) Kubernetes
5 6 (0.56%) HP Quality Center
5 6 (0.56%) Oozie
6 5 (0.47%) HP ALM
6 5 (0.47%) OpenSSO
7 4 (0.37%) CA Single Sign-On
7 4 (0.37%) Systems Management Server (SMS)
8 1 (0.093%) AirWatch
8 1 (0.093%) Microsoft Intune
8 1 (0.093%) Perfmon
Vendors
1 270 (25.21%) Microsoft
2 263 (24.56%) Salesforce.com
3 74 (6.91%) Oracle
4 48 (4.48%) SAP
5 29 (2.71%) Adobe
6 26 (2.43%) Sitecore
7 24 (2.24%) Google
8 18 (1.68%) MuleSoft
9 16 (1.49%) Tableau
10 15 (1.40%) Salesforce Marketing Cloud
11 12 (1.12%) Sage
12 11 (1.03%) HP
13 10 (0.93%) IBM
14 9 (0.84%) ATG
14 9 (0.84%) Demandware
14 9 (0.84%) Marketo
15 8 (0.75%) Hyperion
15 8 (0.75%) Tealium
16 7 (0.65%) Cisco
16 7 (0.65%) Siebel