Period
to

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for CRM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CRM over the 6 months to 19 August 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management (CRM)
England > London
6 months to
19 Aug 2022
Same period 2021 Same period 2020
Rank 133 127 125
Rank change year-on-year -6 -2 -32
Contract jobs citing CRM 815 713 320
As % of all contract jobs advertised in London 2.05% 2.26% 2.20%
As % of the Processes & Methodologies category 2.23% 2.47% 2.43%
Number of daily rates quoted 606 478 226
10th Percentile £388 £323 £316
25th Percentile £463 £405 £400
Median daily rate (50th Percentile) £550 £500 £481
Median % change year-on-year +10.00% +3.90% +1.32%
75th Percentile £650 £600 £600
90th Percentile £750 £688 £675
England median daily rate £538 £475 £475
% change year-on-year +13.16% - +2.15%
Number of hourly rates quoted 5 3 4
10th Percentile £11.85 - £15.20
25th Percentile £12.75 £13.13 £19.25
Median hourly rate £24.00 £13.75 £24.50
Median % change year-on-year +74.55% -43.88% +96.00%
75th Percentile £62.75 £24.69 £37.50
90th Percentile £65.60 £30.88 £53.25
England median hourly rate £16.50 £12.00 £15.50
% change year-on-year +37.50% -22.58% -9.28%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Contract vacancies with a requirement for process or methodology skills 36,528 28,922 13,158
As % of all contract IT jobs advertised in London 91.81% 91.85% 90.51%
Number of daily rates quoted 26,532 20,716 9,406
10th Percentile £395 £363 £325
25th Percentile £475 £450 £425
Median daily rate (50th Percentile) £575 £550 £525
Median % change year-on-year +4.55% +4.76% +1.94%
75th Percentile £700 £650 £625
90th Percentile £788 £725 £715
England median daily rate £550 £500 £488
% change year-on-year +10.00% +2.56% +2.63%
Number of hourly rates quoted 315 286 148
10th Percentile £16.50 £14.36 £14.96
25th Percentile £23.91 £20.00 £20.50
Median hourly rate £37.22 £32.47 £35.25
Median % change year-on-year +14.63% -7.89% +67.86%
75th Percentile £57.50 £51.00 £47.47
90th Percentile £73.70 £66.63 £58.25
England median hourly rate £26.98 £20.50 £22.50
% change year-on-year +31.61% -8.89% +7.14%

CRM
Job Vacancy Trend in London

Job postings citing CRM as a proportion of all IT jobs advertised in London.

Job vacancy trend for CRM in London

CRM
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing CRM in London.

Daily rate trend for CRM in London

CRM
Daily Rate Histogram in London

Daily rate distribution for jobs citing CRM in London over the 6 months to 19 August 2022.

Daily rate histogram for CRM in London

CRM
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing CRM in London.

Hourly rate trend for CRM in London

CRM
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing CRM in London over the 6 months to 19 August 2022.

Hourly rate histogram for CRM in London

CRM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the London region over the 6 months to 19 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London -9 108 £548 -0.45% 63
West London +24 23 £500 +20.85% 10
East London -7 4 - - 18
South London -15 2 £600 +63.27% 3
North London - 2 £463 -
CRM
England

For the 6 months to 19 August 2022, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region with a requirement for CRM.

1 269 (33.01%) Agile
2 250 (30.67%) Dynamics CRM
3 243 (29.82%) Salesforce.com
4 228 (27.98%) Microsoft
5 191 (23.44%) Social Skills
6 190 (23.31%) Dynamics 365
6 190 (23.31%) Finance
7 180 (22.09%) Azure
8 150 (18.40%) Marketing
9 122 (14.97%) Power Platform
10 121 (14.85%) Stakeholder Management
11 113 (13.87%) DevOps
12 105 (12.88%) SQL
12 105 (12.88%) Business Intelligence
13 96 (11.78%) Project Management
13 96 (11.78%) AWS
14 92 (11.29%) Scrum
14 92 (11.29%) Migration
15 91 (11.17%) Analytics
16 84 (10.31%) C#
16 84 (10.31%) SAP
16 84 (10.31%) Project Delivery
17 80 (9.82%) PowerApps
17 80 (9.82%) JavaScript
18 77 (9.45%) ERP
19 75 (9.20%) .NET
20 74 (9.08%) Business Analysis
20 74 (9.08%) Retail
21 73 (8.96%) SaaS
22 69 (8.47%) Analytical Skills

CRM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (7.12%) SharePoint
2 39 (4.79%) CMS
3 25 (3.07%) BizTalk Server
4 17 (2.09%) Sitefinity
5 15 (1.84%) Confluence
6 14 (1.72%) Apache Pig
6 14 (1.72%) Apache Spark
7 8 (0.98%) Sitecore CMS
8 7 (0.86%) Adobe Experience Manager
9 3 (0.37%) DNN
10 2 (0.25%) Anypoint
10 2 (0.25%) Camunda
10 2 (0.25%) IIS
11 1 (0.12%) Apache Airflow
11 1 (0.12%) Drupal
11 1 (0.12%) MQSeries
11 1 (0.12%) MS Exchange
11 1 (0.12%) SAP EP
11 1 (0.12%) SAS
11 1 (0.12%) SharePoint 2013
Applications
1 32 (3.93%) Microsoft Office
2 25 (3.07%) Microsoft Excel
3 21 (2.58%) Microsoft PowerPoint
4 8 (0.98%) Microsoft Project
5 7 (0.86%) MS Visio
6 3 (0.37%) Camtasia
7 1 (0.12%) Adobe Creative Suite
7 1 (0.12%) Spreadsheet
Business Applications
1 250 (30.67%) Dynamics CRM
2 36 (4.42%) SAP S/4HANA
3 34 (4.17%) Salesforce.com CRM
4 19 (2.33%) Dynamics AX
5 11 (1.35%) SAP CRM
6 7 (0.86%) NetSuite
6 7 (0.86%) Oracle EBS
7 6 (0.74%) Shopify
8 5 (0.61%) Dynamics GP
8 5 (0.61%) SAP CO
8 5 (0.61%) SAP FI
8 5 (0.61%) SAP FI/CO
9 4 (0.49%) SAP Oil and Gas
9 4 (0.49%) SAP SD
10 2 (0.25%) Adobe Campaign
10 2 (0.25%) Dynamics NAV
10 2 (0.25%) Eloqua
10 2 (0.25%) OPENHousing
10 2 (0.25%) SAP Hybris
10 2 (0.25%) Temenos T24
Cloud Services
1 190 (23.31%) Dynamics 365
2 180 (22.09%) Azure
3 122 (14.97%) Power Platform
4 96 (11.78%) AWS
5 80 (9.82%) PowerApps
6 73 (8.96%) SaaS
7 52 (6.38%) Azure DevOps
8 37 (4.54%) Power Automate
9 36 (4.42%) Microsoft 365
10 33 (4.05%) Azure AKS
11 31 (3.80%) Serverless
12 27 (3.31%) Azure Logic Apps
13 25 (3.07%) Azure Functions
14 23 (2.82%) Azure Active Directory
14 23 (2.82%) Salesforce Sales Cloud
15 20 (2.45%) Azure Data Factory
16 19 (2.33%) PaaS
16 19 (2.33%) Salesforce Service Cloud
17 16 (1.96%) AWS CodeDeploy
17 16 (1.96%) Azure Pipelines
Communications & Networking
1 8 (0.98%) Internet
2 7 (0.86%) Broadband
2 7 (0.86%) Firewall
3 5 (0.61%) Intranet
4 4 (0.49%) Wi-Fi
5 3 (0.37%) IP Telephony
5 3 (0.37%) Network Security
6 2 (0.25%) 5G
6 2 (0.25%) DNS
6 2 (0.25%) VPN
6 2 (0.25%) WebEx
7 1 (0.12%) Cisco IOS
7 1 (0.12%) DMZ
7 1 (0.12%) Reverse Proxy
7 1 (0.12%) Softphone
Database & Business Intelligence
1 64 (7.85%) Power BI
2 31 (3.80%) Data Warehouse
3 26 (3.19%) SQL Server
4 21 (2.58%) Data Lake
5 19 (2.33%) Relational Database
6 16 (1.96%) SAP BW
6 16 (1.96%) SQL Server Reporting Services
7 15 (1.84%) Azure SQL Database
7 15 (1.84%) SAP HANA
8 14 (1.72%) Amazon RDS
8 14 (1.72%) RDBMS
9 13 (1.60%) SQL Server Integration Services
10 12 (1.47%) Azure SQL Data Warehouse
11 10 (1.23%) Big Data
11 10 (1.23%) NoSQL
12 6 (0.74%) Oracle Database
12 6 (0.74%) Tableau
13 4 (0.49%) Apache Cassandra
13 4 (0.49%) Couchbase
13 4 (0.49%) Microsoft Analysis Services
Development Applications
1 53 (6.50%) JIRA
2 22 (2.70%) PowerDesigner
3 15 (1.84%) Jenkins
4 9 (1.10%) Postman
5 8 (0.98%) ERwin
5 8 (0.98%) Visual Studio
6 5 (0.61%) SoapUI
6 5 (0.61%) Visual Studio Team System
7 4 (0.49%) git-flow
7 4 (0.49%) Selenium
8 3 (0.37%) Jasmine
8 3 (0.37%) Moq
8 3 (0.37%) MSTest
8 3 (0.37%) NUnit
8 3 (0.37%) Team Foundation Server
9 2 (0.25%) Git (software)
9 2 (0.25%) Protractor
10 1 (0.12%) Cucumber
10 1 (0.12%) Gatling
10 1 (0.12%) TeamCity
General
1 191 (23.44%) Social Skills
2 190 (23.31%) Finance
3 150 (18.40%) Marketing
4 74 (9.08%) Retail
5 69 (8.47%) Analytical Skills
6 47 (5.77%) Banking
7 38 (4.66%) Presentation Skills
8 29 (3.56%) Back Office
9 26 (3.19%) Public Sector
10 22 (2.70%) Billing
11 21 (2.58%) Influencing Skills
12 19 (2.33%) Telecoms
13 17 (2.09%) Investment Banking
13 17 (2.09%) Organisational Skills
14 16 (1.96%) Manufacturing
15 14 (1.72%) Inclusion and Diversity
16 13 (1.60%) Law
16 13 (1.60%) Legal
17 11 (1.35%) Pharmaceutical
18 10 (1.23%) Front Office
Job Titles
1 161 (19.75%) Analyst
2 151 (18.53%) Architect
3 106 (13.01%) Project Manager
4 102 (12.52%) Business Analyst
5 98 (12.02%) Solutions Architect
6 84 (10.31%) Developer
7 70 (8.59%) Consultant
8 42 (5.15%) CRM Manager
9 37 (4.54%) CRM Analyst
10 33 (4.05%) CRM Project Manager
11 29 (3.56%) CRM Business Analyst
12 25 (3.07%) Programme Manager
13 24 (2.94%) CRM Architect
14 23 (2.82%) Salesforce Architect
15 22 (2.70%) Digital Analyst
15 22 (2.70%) Digital Business Analyst
16 21 (2.58%) Salesforce Project Manager
17 19 (2.33%) Salesforce Analyst
18 18 (2.21%) CRM Consultant
18 18 (2.21%) Senior Manager
Libraries, Frameworks & Software Standards
1 75 (9.20%) .NET
2 29 (3.56%) AngularJS
3 27 (3.31%) ASP.NET
3 27 (3.31%) Lightning Web Components
4 25 (3.07%) HTML
5 22 (2.70%) Web Services
6 21 (2.58%) Node.js
6 21 (2.58%) Visualforce
7 19 (2.33%) Kafka
7 19 (2.33%) RESTful
8 18 (2.21%) CSS
9 17 (2.09%) ASP.NET MVC
9 17 (2.09%) REST
10 15 (1.84%) SOAP
11 12 (1.47%) J2EE
12 11 (1.35%) HTML5
13 9 (1.10%) JSON
14 7 (0.86%) .NET Framework
14 7 (0.86%) COM
14 7 (0.86%) XML
Miscellaneous
1 31 (3.80%) Enterprise Software
1 31 (3.80%) Management Information System
1 31 (3.80%) User Experience
2 25 (3.07%) Mobile App
3 22 (2.70%) Low-Code
4 19 (2.33%) Cloud Native
5 15 (1.84%) Legacy Applications
5 15 (1.84%) Legacy Systems
5 15 (1.84%) Marketing Technology
6 13 (1.60%) Self-Motivation
7 12 (1.47%) Analytical Mindset
7 12 (1.47%) Credit Risk
7 12 (1.47%) Market Risk
7 12 (1.47%) Virtual Team
8 11 (1.35%) Greenfield Project
8 11 (1.35%) Social Media
9 7 (0.86%) Data Centre
9 7 (0.86%) Data Structures
9 7 (0.86%) FMCG
10 6 (0.74%) Reinsurance
Operating Systems
1 33 (4.05%) Windows
2 18 (2.21%) Linux
3 14 (1.72%) Debian
3 14 (1.72%) Red Hat Enterprise Linux
3 14 (1.72%) Ubuntu
4 12 (1.47%) Windows 10
5 6 (0.74%) Apple iOS
6 4 (0.49%) Unix
7 3 (0.37%) Android
7 3 (0.37%) HPUX
7 3 (0.37%) VMS
7 3 (0.37%) Windows Server
8 1 (0.12%) Mac OS
8 1 (0.12%) Windows Server 2012
8 1 (0.12%) Windows Server 2016
8 1 (0.12%) Windows Server 2019
Processes & Methodologies
1 269 (33.01%) Agile
2 121 (14.85%) Stakeholder Management
3 113 (13.87%) DevOps
4 105 (12.88%) Business Intelligence
5 96 (11.78%) Project Management
6 92 (11.29%) Migration
6 92 (11.29%) Scrum
7 91 (11.17%) Analytics
8 84 (10.31%) Project Delivery
9 77 (9.45%) ERP
10 74 (9.08%) Business Analysis
11 66 (8.10%) Requirements Gathering
12 63 (7.73%) E-Commerce
13 56 (6.87%) Change Management
13 56 (6.87%) User Stories
14 55 (6.75%) CI/CD
15 54 (6.63%) Microservices
15 54 (6.63%) Problem-Solving
16 47 (5.77%) Configure, Price, Quote (CPQ)
16 47 (5.77%) Data Migration
Programming Languages
1 105 (12.88%) SQL
2 84 (10.31%) C#
3 80 (9.82%) JavaScript
4 40 (4.91%) Java
5 26 (3.19%) Python
6 25 (3.07%) Apex Code
7 23 (2.82%) PowerShell
8 19 (2.33%) VB.NET
9 17 (2.09%) PHP
10 15 (1.84%) T-SQL
11 14 (1.72%) Go
11 14 (1.72%) Perl
12 11 (1.35%) C
13 8 (0.98%) C++
14 6 (0.74%) TypeScript
15 5 (0.61%) R
16 4 (0.49%) SOQL
17 3 (0.37%) Bicep
18 2 (0.25%) Formula Language
18 2 (0.25%) SOSL
Qualifications
1 34 (4.17%) Degree
2 17 (2.09%) Security Cleared
3 16 (1.96%) AWS Certification
4 15 (1.84%) SC Cleared
5 6 (0.74%) Microsoft Certification
5 6 (0.74%) PMP
5 6 (0.74%) TOGAF Certification
6 5 (0.61%) IIBA
6 5 (0.61%) ISEB
6 5 (0.61%) ITIL Certification
6 5 (0.61%) PMI Certification
7 4 (0.49%) Azure Certification
7 4 (0.49%) MCSA
8 3 (0.37%) APMP
8 3 (0.37%) BPSS Clearance
8 3 (0.37%) CIPD
8 3 (0.37%) DV Cleared
8 3 (0.37%) Master's Degree
8 3 (0.37%) PRINCE2 Certification
9 2 (0.25%) Six Sigma Green Belt
Quality Assurance & Compliance
1 33 (4.05%) QA
2 16 (1.96%) Data Quality
3 15 (1.84%) GDPR
4 7 (0.86%) PMO
4 7 (0.86%) SLA
5 6 (0.74%) Accessibility
6 4 (0.49%) GxP
7 1 (0.12%) ISO/IEC 27001
7 1 (0.12%) WCAG
System Software
1 33 (4.05%) Active Directory
2 5 (0.61%) Docker
3 2 (0.25%) Virtual Desktop
4 1 (0.12%) Apache ZooKeeper
4 1 (0.12%) Virtual Machines
Systems Management
1 40 (4.91%) Kubernetes
2 7 (0.86%) Microsoft Intune
3 6 (0.74%) Single Sign-On
4 5 (0.61%) HP ALM
5 4 (0.49%) Terraform
6 1 (0.12%) CASB
6 1 (0.12%) SCCM
6 1 (0.12%) WMI
Vendors
1 243 (29.82%) Salesforce.com
2 228 (27.98%) Microsoft
3 84 (10.31%) SAP
4 45 (5.52%) Oracle
5 32 (3.93%) Sitecore
6 27 (3.31%) Adobe
7 26 (3.19%) BiZZdesign
7 26 (3.19%) MuleSoft
8 25 (3.07%) Google
9 22 (2.70%) Pega
10 14 (1.72%) Red Hat
11 11 (1.35%) Cloudera
12 9 (1.10%) Pardot
12 9 (1.10%) Salesforce Marketing Cloud
12 9 (1.10%) ServiceNow
13 8 (0.98%) Cisco
13 8 (0.98%) Databricks
13 8 (0.98%) Informatica
14 7 (0.86%) Workday
15 6 (0.74%) NN4M