The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Cisco ICM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Cisco ICM over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Cisco Unified Intelligent Contact Management Enterprise
UK / England
Rank 568 608 536
Rank change year-on-year +40 -72  
Contract jobs citing Cisco ICM 6 5 58
As % of all contract IT jobs advertised in England 0.015% 0.010% 0.12%
As % of the Communications & Networking category 0.099% 0.069% 0.80%
Number of daily rates quoted 4 1 24
Median daily rate £438 £500 £370
Median daily rate % change year-on-year -12.50% +35.13%  
90% offered a daily rate of more than £238 £500 £327
10% offered a daily rate of more than £450 £500 £518
UK excluding London median daily rate £291 £500 £370
% change year-on-year -41.75% +35.13%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

Cisco ICM is in the communications and computer networking skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for communications and computer networking skills.

Contract Communications & Computer Network Skills
England
Contract job vacancies with a requirement for communications and computer networking skills 6049 7248 7261
As % of all contract IT job vacancies advertised in England 14.66% 14.77% 15.02%
Number of daily rates quoted 3746 4383 4012
Median daily rate £401 £385 £370
Median daily rate % change year-on-year +4.15% +4.05%  
90% offered a daily rate of more than £250 £238 £213
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £375 £363 £347
% change year-on-year +3.44% +4.32%  
Number of hourly rates quoted 316 308 405
Median hourly rate £22.85 £27.83 £26.00
Median hourly rate % change year-on-year -17.89% +7.03%  
90% offered a hourly rate of more than £13.00 £13.00 £13.00
10% offered a hourly rate of more than £50.00 £50.00 £46.08
UK excluding London median hourly rate £22.85 £37.00 £30.00
% change year-on-year -38.24% +23.33%  

Cisco ICM
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Cisco ICM as a proportion of all contract or permanent IT jobs with a match in the Communications & Networking category.

Job vacancy trend for Cisco ICM in England

Cisco ICM
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Cisco ICM in England.

Contractor daily rate trend for Cisco ICM in England

Cisco ICM
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Cisco ICM in England over the 3 months to 26 March 2017.

Contractor daily rate histogram for Cisco ICM in England

Cisco ICM
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM in England.

Contractor hourly rate trend for Cisco ICM in England

Cisco ICM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +27 3 £291 -41.75%
London - 3 £450 -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 26 March 2017, IT contractor jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Cisco ICM.

1 9 (100.00%) Cisco
2 7 (77.78%) Verint
3 6 (66.67%) Cisco ICM Scripting
3 6 (66.67%) CTI
3 6 (66.67%) Cisco IPCC
3 6 (66.67%) IVR
3 6 (66.67%) Cisco UCCE
3 6 (66.67%) Cisco CUCM
4 5 (55.56%) IP Telephony
4 5 (55.56%) Cisco IPT
4 5 (55.56%) WFM
5 4 (44.44%) Change Management
5 4 (44.44%) Telecoms
5 4 (44.44%) BCP
5 4 (44.44%) ITIL
5 4 (44.44%) CRM
5 4 (44.44%) LAN
5 4 (44.44%) WAN
6 3 (33.33%) NICE Systems
6 3 (33.33%) Microsoft
6 3 (33.33%) MS Office
6 3 (33.33%) Continuous Improvement
7 2 (22.22%) Cisco UCCX
7 2 (22.22%) MS Excel
8 1 (11.11%) Workforce Optimisation
8 1 (11.11%) VMware
8 1 (11.11%) Cisco Certification
8 1 (11.11%) QA
8 1 (11.11%) VMware Infrastructure
8 1 (11.11%) Speech Recognition

Cisco ICM
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (33.33%) MS Office
2 2 (22.22%) MS Excel
Communications & Networking
1 6 (66.67%) CTI
2 5 (55.56%) Cisco IPT
2 5 (55.56%) IP Telephony
3 4 (44.44%) LAN
3 4 (44.44%) WAN
4 1 (11.11%) Unified Communications
General
1 4 (44.44%) Telecoms
Job Titles
1 4 (44.44%) Cisco Specialist
1 4 (44.44%) IP Specialist
2 3 (33.33%) Cisco IPT Specialist
2 3 (33.33%) Telephony Specialist
3 2 (22.22%) Cisco Consultant
3 2 (22.22%) Cisco Engineer
3 2 (22.22%) Consultant
3 2 (22.22%) Unified Communications Engineer
4 1 (11.11%) Communications Engineer
4 1 (11.11%) Junior
4 1 (11.11%) Junior Consultant
4 1 (11.11%) Network Communications Engineer
4 1 (11.11%) Network Engineer
4 1 (11.11%) Test Engineer
4 1 (11.11%) Unified Communications Consultant
Miscellaneous
1 6 (66.67%) IVR
Processes & Methodologies
1 6 (66.67%) Cisco ICM Scripting
2 5 (55.56%) WFM
3 4 (44.44%) BCP
3 4 (44.44%) Change Management
3 4 (44.44%) CRM
3 4 (44.44%) ITIL
4 3 (33.33%) Continuous Improvement
5 1 (11.11%) Speech Recognition
5 1 (11.11%) Workforce Optimisation
Qualifications
1 1 (11.11%) Cisco Certification
Quality Assurance & Compliance
1 1 (11.11%) QA
System Software
1 1 (11.11%) VMware Infrastructure
Systems Management
1 6 (66.67%) Cisco CUCM
1 6 (66.67%) Cisco IPCC
1 6 (66.67%) Cisco UCCE
2 2 (22.22%) Cisco UCCX
Vendors
1 9 (100.00%) Cisco
2 7 (77.78%) Verint
3 3 (33.33%) Microsoft
3 3 (33.33%) NICE Systems
4 1 (11.11%) VMware