Period
to 26 May 2020

The table below provides summary statistics for contract job vacancies advertised in Manchester with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 26 May 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
North West > Manchester
6 months to
26 May 2020
Same period 2019 Same period 2018
Rank 73 109 104
Rank change year-on-year +36 -5 -20
Contract jobs citing ServiceNow 21 33 55
As % of all contract jobs advertised in Manchester 1.42% 1.23% 1.79%
As % of the Vendors category 3.14% 3.33% 4.45%
Number of daily rates quoted 18 24 30
Median daily rate £383 £425 £438
Median daily rate % change year-on-year -10.00% -2.86% -1.69%
10th Percentile £120 £267 £325
90th Percentile £497 £518 £641
North West median daily rate £358 £425 £463
% change year-on-year -15.88% -8.11% +7.56%
Number of hourly rates quoted 3 0 3
Median hourly rate £25.00 - £15.00
10th Percentile £24.00 - £13.40
90th Percentile £31.69 - £31.00
North West median hourly rate £25.00 £17.50 £26.25
% change year-on-year +42.86% -33.33% -

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in Manchester.

All Vendors
Manchester
Contract vacancies with a requirement for knowledge or experience of vendor products and services 669 990 1,235
As % of all contract IT jobs advertised in Manchester 45.20% 36.78% 40.19%
Number of daily rates quoted 392 659 753
Median daily rate £400 £425 £400
Median daily rate % change year-on-year -5.88% +6.25% -
10th Percentile £178 £244 £239
90th Percentile £600 £600 £600
North West median daily rate £425 £425 £413
% change year-on-year - +3.03% +3.13%
Number of hourly rates quoted 22 33 64
Median hourly rate £18.83 £16.75 £15.25
Median hourly rate % change year-on-year +12.43% +9.84% +12.96%
10th Percentile £13.00 £12.87 £12.08
90th Percentile £33.69 £31.21 £38.75
Median hourly rate £27.18 £23.79 £16.64
% change year-on-year +14.22% +43.01% +3.98%

ServiceNow
Job Vacancy Trend in Manchester

Job postings citing ServiceNow as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for ServiceNow in Manchester

ServiceNow
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing ServiceNow in Manchester.

Daily rate trend for ServiceNow in Manchester

ServiceNow
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing ServiceNow in Manchester over the 6 months to 26 May 2020.

Daily rate histogram for ServiceNow in Manchester

ServiceNow
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing ServiceNow in Manchester.

Hourly rate trend for ServiceNow in Manchester

ServiceNow
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the Manchester region over the 6 months to 26 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford +11 3 - -
Bolton - 1 £400 -
ServiceNow
North West

For the 6 months to 26 May 2020, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Manchester region with a requirement for ServiceNow.

1 12 (57.14%) ITIL
2 10 (47.62%) Windows
3 8 (38.10%) Microsoft
4 7 (33.33%) Problem Management
5 6 (28.57%) Active Directory
5 6 (28.57%) ITSM
6 5 (23.81%) Change Management
6 5 (23.81%) Incident Management
6 5 (23.81%) Agile Software Development
6 5 (23.81%) Office 365
6 5 (23.81%) Data Centre
6 5 (23.81%) Windows Server
7 4 (19.05%) DevOps
7 4 (19.05%) Problem-Solving
7 4 (19.05%) VMware
7 4 (19.05%) Portfolio Management
7 4 (19.05%) Azure
7 4 (19.05%) Service Management
7 4 (19.05%) Linux
7 4 (19.05%) SQL
7 4 (19.05%) SQL Server
8 3 (14.29%) MS Access
8 3 (14.29%) HP
8 3 (14.29%) Dell
8 3 (14.29%) NetApp
8 3 (14.29%) Mac OS X
8 3 (14.29%) Firewall
8 3 (14.29%) Identity Management
8 3 (14.29%) Blackberry
8 3 (14.29%) Waterfall

ServiceNow
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) OpenStack
1 1 (4.76%) SharePoint
Applications
1 2 (9.52%) Microsoft Office
Business Applications
1 1 (4.76%) assyst
1 1 (4.76%) Remedy ITSM
Cloud Services
1 5 (23.81%) Office 365
2 4 (19.05%) Azure
3 1 (4.76%) Azure Active Directory
3 1 (4.76%) IaaS
3 1 (4.76%) PaaS
3 1 (4.76%) SaaS
Communications & Networking
1 3 (14.29%) Firewall
2 2 (9.52%) BGP
2 2 (9.52%) DHCP
2 2 (9.52%) DNS
2 2 (9.52%) OSPF
2 2 (9.52%) SAN
2 2 (9.52%) TCP/IP
2 2 (9.52%) VPN
2 2 (9.52%) WAN
3 1 (4.76%) EIGRP
3 1 (4.76%) Ethernet
3 1 (4.76%) FCAPS
3 1 (4.76%) FCoE
3 1 (4.76%) Fibre Channel
3 1 (4.76%) LAN
3 1 (4.76%) MPLS
3 1 (4.76%) NAS
3 1 (4.76%) NGN
3 1 (4.76%) Wireless
Database & Business Intelligence
1 4 (19.05%) SQL Server
2 3 (14.29%) MS Access
3 1 (4.76%) DB2
3 1 (4.76%) SQL Server 2008
3 1 (4.76%) SQL Server 2012
3 1 (4.76%) SQL Server 2014
3 1 (4.76%) SQL Server 2016
Development Applications
1 1 (4.76%) Hudson
General
1 2 (9.52%) Advertising
1 2 (9.52%) Public Sector
2 1 (4.76%) Legal
2 1 (4.76%) Telecoms
Job Titles
1 5 (23.81%) Service Manager
2 3 (14.29%) Analyst
2 3 (14.29%) Desktop Support
2 3 (14.29%) DevOps Engineer
2 3 (14.29%) Service Improvement Manager
3 2 (9.52%) Azure DevOps Engineer
3 2 (9.52%) Azure Engineer
3 2 (9.52%) Project Manager
3 2 (9.52%) Test Leader
4 1 (4.76%) 1st Line Support Analyst
4 1 (4.76%) Azure DevOps
4 1 (4.76%) Continual Service Improvement Manager
4 1 (4.76%) Desktop Support Technician
4 1 (4.76%) Desktop Technician
4 1 (4.76%) IT Services Manager
4 1 (4.76%) ITIL Manager
4 1 (4.76%) Office 365 Manager
4 1 (4.76%) Office 365 Project Manager
4 1 (4.76%) Operations Engineer
4 1 (4.76%) ServiceNow Developer
Miscellaneous
1 5 (23.81%) Data Centre
2 3 (14.29%) Analytical Skills
2 3 (14.29%) Blackberry
2 3 (14.29%) iPhone
2 3 (14.29%) Mobile App
2 3 (14.29%) Video Conferencing
3 2 (9.52%) Management Information System
4 1 (4.76%) CMDB
4 1 (4.76%) Hybrid Cloud
4 1 (4.76%) Microsoft Licensing
4 1 (4.76%) User Experience
4 1 (4.76%) Virtual Team
Operating Systems
1 10 (47.62%) Windows
2 5 (23.81%) Windows Server
3 4 (19.05%) Linux
4 3 (14.29%) Android
4 3 (14.29%) Apple iOS
4 3 (14.29%) Mac OS X
4 3 (14.29%) Windows 10
5 2 (9.52%) Windows 7
6 1 (4.76%) Red Hat Enterprise Linux
6 1 (4.76%) Windows Server 2008
6 1 (4.76%) Windows Server 2012
6 1 (4.76%) Windows Server 2016
Processes & Methodologies
1 12 (57.14%) ITIL
2 7 (33.33%) Problem Management
3 6 (28.57%) ITSM
4 5 (23.81%) Agile Software Development
4 5 (23.81%) Change Management
4 5 (23.81%) Incident Management
5 4 (19.05%) DevOps
5 4 (19.05%) Portfolio Management
5 4 (19.05%) Problem-Solving
5 4 (19.05%) Service Management
6 3 (14.29%) Identity Management
6 3 (14.29%) Mobile Device Management
6 3 (14.29%) Storage Management
6 3 (14.29%) Waterfall
7 2 (9.52%) Business Analysis
7 2 (9.52%) Configuration Management
7 2 (9.52%) Mentoring
7 2 (9.52%) PRINCE2
7 2 (9.52%) Project Management
7 2 (9.52%) Service Delivery
Programming Languages
1 4 (19.05%) SQL
2 3 (14.29%) PowerShell
Qualifications
1 2 (9.52%) CCIE
1 2 (9.52%) Cisco Certification
1 2 (9.52%) Degree
1 2 (9.52%) Microsoft Certification
2 1 (4.76%) BPSS Clearance
2 1 (4.76%) DBS Check
2 1 (4.76%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 6 (28.57%) Active Directory
2 2 (9.52%) Hyper-V
2 2 (9.52%) Virtual Machines
3 1 (4.76%) VMware ESXi
3 1 (4.76%) VMware Infrastructure
Systems Management
1 3 (14.29%) SCOM
2 1 (4.76%) Amdocs OSS
2 1 (4.76%) Cisco Prime
2 1 (4.76%) Icinga
2 1 (4.76%) Observium
Vendors
1 8 (38.10%) Microsoft
2 4 (19.05%) VMware
3 3 (14.29%) Dell
3 3 (14.29%) HP
3 3 (14.29%) NetApp
4 2 (9.52%) Cisco
5 1 (4.76%) BMC
5 1 (4.76%) Cramer
5 1 (4.76%) EMC
5 1 (4.76%) Infoblox
5 1 (4.76%) Oracle
5 1 (4.76%) Red Hat
5 1 (4.76%) Remedy