Period
to 24 November 2017

The median contractor rate for a Support Analyst was £190 per day in advertised job vacancies in Manchester during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
North West > Manchester
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 101 117 112
Rank change year-on-year +16 -5 -9
Contract jobs requiring a Support Analyst 40 45 39
As % of all contract IT jobs advertised in Manchester 1.36% 1.27% 1.02%
As % of the Job Titles category 1.44% 1.35% 1.08%
Number of daily rates quoted 15 13 15
Manchester median daily rate £190 £135 £175
Median daily rate % change year-on-year +40.74% -22.86% -41.18%
10th Percentile £113 £97 £89
90th Percentile £334 £251 £338
North West median daily rate £185 £213 £275
% change year-on-year -13.18% -22.73% +29.41%
Number of hourly rates quoted 10 12 6
Manchester median hourly rate £13.00 £12.58 £29.00
Median hourly rate % change year-on-year +3.34% -56.62% +114.81%
10th Percentile £11.75 £10.55 £14.00
90th Percentile £16.73 £15.25 £31.25
North West median hourly rate £13.00 £13.50 £15.00
% change year-on-year -3.70% -10.00% +15.38%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Manchester
Contract vacancies in Manchester with a recognized job title 2785 3343 3619
% of contract IT jobs with a recognized job title 94.86% 94.46% 94.54%
Number of daily rates quoted 1766 2136 2088
Manchester median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +11.11%
10th Percentile £233 £238 £225
90th Percentile £575 £538 £525
North West median daily rate £400 £400 £400
Number of hourly rates quoted 120 79 144
Manchester median hourly rate £17.22 £14.50 £16.00
Median hourly rate % change year-on-year +18.72% -9.38% +8.47%
10th Percentile £11.34 £10.20 £10.58
90th Percentile £41.10 £37.50 £40.00
North West median hourly rate £17.74 £16.11 £20.50
% change year-on-year +10.14% -21.43% +28.13%

Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Support Analyst in Manchester

Support Analyst
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Manchester.

Contractor daily rate trend for Support Analyst in Manchester

Support Analyst
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing Support Analyst in Manchester over the 6 months to 24 November 2017.

Contractor daily rate histogram for Support Analyst in Manchester

Support Analyst
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Manchester.

Contractor hourly rate trend for Support Analyst in Manchester

Support Analyst
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Manchester region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 3 £275 -
Oldham -3 1 - -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 24 November 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region featuring Support Analyst in the job title.

1 24 (60.00%) ITIL
2 22 (55.00%) Microsoft
3 20 (50.00%) Active Directory
4 16 (40.00%) Windows
5 10 (25.00%) DNS
5 10 (25.00%) Windows 7
6 9 (22.50%) Microsoft Certification
6 9 (22.50%) SQL
7 8 (20.00%) MS Exchange
7 8 (20.00%) Internet
7 8 (20.00%) Retail
7 8 (20.00%) VMware
8 7 (17.50%) Windows Server
8 7 (17.50%) VMware Infrastructure
8 7 (17.50%) Automotive
8 7 (17.50%) Agile Software Development
9 5 (12.50%) SCCM
9 5 (12.50%) Finance
9 5 (12.50%) Citrix
9 5 (12.50%) SLA
9 5 (12.50%) Cisco
9 5 (12.50%) Microsoft Office
10 4 (10.00%) LAN
10 4 (10.00%) MCSE
10 4 (10.00%) MCSA
10 4 (10.00%) WAN
10 4 (10.00%) Apple
10 4 (10.00%) TCP/IP
10 4 (10.00%) MCITP
10 4 (10.00%) VMware Certified Professional (VCP)

Support Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (20.00%) MS Exchange
2 4 (10.00%) Exchange Server 2010
3 3 (7.50%) Blackberry Enterprise Server
4 2 (5.00%) Oracle Self-Service HR
5 1 (2.50%) Apache
5 1 (2.50%) EPiServer
5 1 (2.50%) IIS
5 1 (2.50%) JBoss
5 1 (2.50%) SharePoint
5 1 (2.50%) Tomcat
5 1 (2.50%) WebLogic
Applications
1 5 (12.50%) Microsoft Office
2 1 (2.50%) Microsoft Excel
2 1 (2.50%) Microsoft Project
Business Applications
1 2 (5.00%) Oracle Applications
1 2 (5.00%) Oracle EBS
1 2 (5.00%) Oracle EBS R12
1 2 (5.00%) Oracle HRMS
1 2 (5.00%) Oracle Payroll
2 1 (2.50%) Remedy ITSM
Cloud Services
1 3 (7.50%) Amazon AWS
2 2 (5.00%) Office 365
Communications & Networking
1 10 (25.00%) DNS
2 8 (20.00%) Internet
3 4 (10.00%) LAN
3 4 (10.00%) TCP/IP
3 4 (10.00%) WAN
4 3 (7.50%) DHCP
4 3 (7.50%) ISDN
4 3 (7.50%) VoIP
5 1 (2.50%) Firewall
5 1 (2.50%) Reverse Proxy
Database & Business Intelligence
1 1 (2.50%) SAP BW
1 1 (2.50%) SQL Server
General
1 8 (20.00%) Retail
2 7 (17.50%) Automotive
3 5 (12.50%) Finance
4 2 (5.00%) Banking
4 2 (5.00%) Manufacturing
5 1 (2.50%) Back Office
5 1 (2.50%) Investment Banking
5 1 (2.50%) Law
5 1 (2.50%) Legal
5 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (7.50%) Web Services
2 1 (2.50%) .NET
2 1 (2.50%) ASP.NET
2 1 (2.50%) CSS
2 1 (2.50%) J2EE
2 1 (2.50%) Middleware
Miscellaneous
1 3 (7.50%) Analytical Skills
1 3 (7.50%) Blackberry
1 3 (7.50%) iPhone
2 1 (2.50%) Computer Science
2 1 (2.50%) iPad
2 1 (2.50%) Smartphone
Operating Systems
1 16 (40.00%) Windows
2 10 (25.00%) Windows 7
3 7 (17.50%) Windows Server
4 3 (7.50%) Apple iOS
4 3 (7.50%) Windows 10
4 3 (7.50%) Windows Server 2003
4 3 (7.50%) Windows Server 2008
5 2 (5.00%) Windows 8
6 1 (2.50%) Android
6 1 (2.50%) Linux
6 1 (2.50%) Mac OS
6 1 (2.50%) Red Hat Enterprise Linux
6 1 (2.50%) Solaris
6 1 (2.50%) Unix
6 1 (2.50%) Windows Server 2012
6 1 (2.50%) Windows XP
Processes & Methodologies
1 24 (60.00%) ITIL
2 7 (17.50%) Agile Software Development
3 3 (7.50%) Change Management
3 3 (7.50%) E-Commerce
3 3 (7.50%) PRINCE2
4 2 (5.00%) CRM
4 2 (5.00%) Problem Management
4 2 (5.00%) Root Cause Analysis
5 1 (2.50%) Chat Support
5 1 (2.50%) Coaching
5 1 (2.50%) IT Strategy
5 1 (2.50%) Load Balancing
5 1 (2.50%) Mentoring
5 1 (2.50%) Network Management
5 1 (2.50%) Proactive Management
5 1 (2.50%) Release Management
5 1 (2.50%) Service Desk Management
5 1 (2.50%) Software Distribution
5 1 (2.50%) Ticket Management
5 1 (2.50%) Time Management
Programming Languages
1 9 (22.50%) SQL
2 1 (2.50%) Java
2 1 (2.50%) Shell Script
Qualifications
1 9 (22.50%) Microsoft Certification
2 4 (10.00%) MCITP
2 4 (10.00%) MCSA
2 4 (10.00%) MCSE
2 4 (10.00%) VMware Certified Professional (VCP)
3 2 (5.00%) SC Cleared
3 2 (5.00%) Security Cleared
4 1 (2.50%) A+ Certification
4 1 (2.50%) ACSP
4 1 (2.50%) CCNA
4 1 (2.50%) Cisco Certification
4 1 (2.50%) Degree
4 1 (2.50%) HP AIS
4 1 (2.50%) ITIL Certification
4 1 (2.50%) ITIL Foundation Certificate
4 1 (2.50%) MCP
4 1 (2.50%) MOS
4 1 (2.50%) Network+ Certification
4 1 (2.50%) SAP Certification
Quality Assurance & Compliance
1 5 (12.50%) SLA
2 1 (2.50%) PMO
System Software
1 20 (50.00%) Active Directory
2 7 (17.50%) VMware Infrastructure
3 4 (10.00%) Virtual Desktop
4 3 (7.50%) VMware ESXi
5 2 (5.00%) Hyper-V
5 2 (5.00%) XenApp
5 2 (5.00%) XenDesktop
6 1 (2.50%) ISA Server
6 1 (2.50%) vSphere
Systems Management
1 5 (12.50%) SCCM
2 1 (2.50%) Systems Management Server (SMS)
Vendors
1 22 (55.00%) Microsoft
2 8 (20.00%) VMware
3 5 (12.50%) Cisco
3 5 (12.50%) Citrix
4 4 (10.00%) Apple
5 3 (7.50%) Oracle
5 3 (7.50%) Remedy
5 3 (7.50%) SAP
6 2 (5.00%) Google
6 2 (5.00%) HP
6 2 (5.00%) ServiceNow
7 1 (2.50%) Altiris
7 1 (2.50%) AppSense
7 1 (2.50%) BEA
7 1 (2.50%) Hummingbird
7 1 (2.50%) Interwoven
7 1 (2.50%) Juniper
7 1 (2.50%) Northgate
7 1 (2.50%) Red Hat
7 1 (2.50%) Xerox