Period
to 24 April 2018

The median annual salary for a Support Analyst was £26,500 in advertised job vacancies in Manchester during the 6 months to 24 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Manchester
6 months to
24 Apr 2018
Same period 2017 Same period 2016
Rank 202 172 122
Rank change year-on-year -30 -50 +19
Permanent jobs requiring a Support Analyst 76 131 153
As % of all permanent IT jobs advertised in Manchester 1.03% 1.71% 2.29%
As % of the Job Titles category 1.06% 1.76% 2.36%
Number of salaries quoted 63 111 123
Manchester median annual salary £26,500 £28,500 £29,000
Median salary % change year-on-year -7.02% -1.72% +11.54%
10th Percentile £19,250 £18,750 £19,250
90th Percentile £42,350 £42,000 £43,750
North West median annual salary £27,500 £27,500 £26,500
% change year-on-year - +3.77% +1.92%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,178 7,429 6,486
% of permanent IT jobs with a recognized job title 96.82% 97.11% 96.99%
Number of salaries quoted 6,036 6,333 5,439
Manchester median annual salary £45,000 £42,500 £41,500
Median salary % change year-on-year +5.88% +2.41% +10.67%
10th Percentile £26,250 £25,750 £23,750
90th Percentile £67,500 £62,500 £62,500
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +2.56%

Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Support Analyst in Manchester

Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Manchester.

Salary trend for Support Analyst in Manchester

Support Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing Support Analyst in Manchester over the 6 months to 24 April 2018.

Salary histogram for Support Analyst in Manchester

Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Manchester region over the 6 months to 24 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale +7 8 - -
Wigan +4 4 £32,500 +41.30%
Bolton +5 3 £32,500 +18.18% 1
Cheadle -1 3 £20,500 - 2
Oldham +33 1 - - 1
Salford +1 1 £27,500 -4.35% 1
Altrincham -6 1 £22,000 +11.39%
Bury -15 1 - -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 24 April 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Support Analyst in the job title.

1 31 (40.79%) Windows
2 28 (36.84%) ITIL
3 25 (32.89%) Active Directory
4 22 (28.95%) Microsoft
5 21 (27.63%) SQL
6 20 (26.32%) Windows Server
7 14 (18.42%) VMware
8 12 (15.79%) Service Management
8 12 (15.79%) Cisco
8 12 (15.79%) Office 365
8 12 (15.79%) Hyper-V
8 12 (15.79%) Windows 7
9 11 (14.47%) Citrix
9 11 (14.47%) SQL Server
9 11 (14.47%) Firewall
9 11 (14.47%) Legal
9 11 (14.47%) Finance
10 10 (13.16%) .NET
10 10 (13.16%) Microsoft Certification
10 10 (13.16%) Microsoft Excel
10 10 (13.16%) SCCM
11 9 (11.84%) Microsoft Azure
11 9 (11.84%) Exchange Server 2013
11 9 (11.84%) ITIL V3
11 9 (11.84%) Windows 10
11 9 (11.84%) MCSA
11 9 (11.84%) T-SQL
11 9 (11.84%) MCP
12 8 (10.53%) Microsoft Office
12 8 (10.53%) C#

Support Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (11.84%) Exchange Server 2013
2 5 (6.58%) MS Exchange
3 4 (5.26%) IIS
3 4 (5.26%) SharePoint
4 2 (2.63%) Apache
5 1 (1.32%) ColdFusion
5 1 (1.32%) Exchange Server 2010
5 1 (1.32%) Tomcat
5 1 (1.32%) WebLogic
Applications
1 10 (13.16%) Microsoft Excel
2 8 (10.53%) Microsoft Office
3 4 (5.26%) Microsoft PowerPoint
Business Applications
1 5 (6.58%) SAP SD
2 4 (5.26%) Carpe Diem
2 4 (5.26%) Elite 3E
3 2 (2.63%) Dynamics AX
3 2 (2.63%) SAP MM
3 2 (2.63%) SAP PP
4 1 (1.32%) Fredhopper
4 1 (1.32%) Movex
4 1 (1.32%) NetSuite
Cloud Services
1 12 (15.79%) Office 365
2 9 (11.84%) Microsoft Azure
3 6 (7.89%) SaaS
4 1 (1.32%) Akamai
4 1 (1.32%) Amazon AWS
4 1 (1.32%) G Suite
4 1 (1.32%) Google Analytics
4 1 (1.32%) OneDrive
Communications & Networking
1 11 (14.47%) Firewall
2 3 (3.95%) VoIP
3 2 (2.63%) DHCP
3 2 (2.63%) DNS
3 2 (2.63%) Internet
3 2 (2.63%) Remote Desktop
3 2 (2.63%) TCP/IP
4 1 (1.32%) Fibre Channel
4 1 (1.32%) HTTP
4 1 (1.32%) IMAP
4 1 (1.32%) iSCSI
4 1 (1.32%) VLAN
4 1 (1.32%) WinSCP
Database & Business Intelligence
1 11 (14.47%) SQL Server
2 4 (5.26%) BusinessObjects
2 4 (5.26%) Crystal Reports
3 3 (3.95%) MySQL
3 3 (3.95%) SQL Server Reporting Services
4 2 (2.63%) Data Mining
4 2 (2.63%) Oracle Database
4 2 (2.63%) Oracle Database 10g
4 2 (2.63%) Oracle Database 11g
4 2 (2.63%) Oracle8/8i Database
4 2 (2.63%) SQL Server 2008
4 2 (2.63%) SQL Server Integration Services
5 1 (1.32%) Electronic Patient Records
5 1 (1.32%) MS Access
5 1 (1.32%) Power BI
5 1 (1.32%) SAP BW
5 1 (1.32%) SQL Server 2005
Development Applications
1 2 (2.63%) Visual Studio
2 1 (1.32%) JIRA
General
1 11 (14.47%) Finance
1 11 (14.47%) Legal
2 5 (6.58%) Law
2 5 (6.58%) Retail
3 2 (2.63%) Automotive
3 2 (2.63%) Games
3 2 (2.63%) Telecoms
4 1 (1.32%) Advertising
4 1 (1.32%) Back Office
4 1 (1.32%) Electronics
4 1 (1.32%) Manufacturing
4 1 (1.32%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 10 (13.16%) .NET
2 4 (5.26%) cXML
2 4 (5.26%) EDI
2 4 (5.26%) ODBC
3 3 (3.95%) SOAP
3 3 (3.95%) Web Services
4 2 (2.63%) ASP.NET
5 1 (1.32%) AngularJS
5 1 (1.32%) ASP.NET Web API
5 1 (1.32%) COM
5 1 (1.32%) CSS
5 1 (1.32%) Entity Framework
5 1 (1.32%) HTML
5 1 (1.32%) LAMP
5 1 (1.32%) Middleware
5 1 (1.32%) Ninject
5 1 (1.32%) React
5 1 (1.32%) SAP CAF
5 1 (1.32%) Twitter Bootstrap
5 1 (1.32%) XML
Miscellaneous
1 5 (6.58%) Analytical Skills
2 4 (5.26%) Mobile App
3 1 (1.32%) Blackberry
3 1 (1.32%) BYOD
3 1 (1.32%) Chip and PIN
3 1 (1.32%) Computer Science
3 1 (1.32%) Contactless
3 1 (1.32%) Data Centre
3 1 (1.32%) Enterprise Software
3 1 (1.32%) Linux Command Line
3 1 (1.32%) Self-Motivation
3 1 (1.32%) Smartphone
Operating Systems
1 31 (40.79%) Windows
2 20 (26.32%) Windows Server
3 12 (15.79%) Windows 7
4 9 (11.84%) Windows 10
5 8 (10.53%) Windows Server 2012
6 4 (5.26%) Linux
7 1 (1.32%) Red Hat Enterprise Linux
7 1 (1.32%) Unix
7 1 (1.32%) Windows 8
7 1 (1.32%) Windows Server 2008
Processes & Methodologies
1 28 (36.84%) ITIL
2 12 (15.79%) Service Management
3 9 (11.84%) ITIL V3
4 8 (10.53%) ERP
4 8 (10.53%) Problem-Solving
5 7 (9.21%) Workflow
6 6 (7.89%) E-Commerce
7 5 (6.58%) Change Management
7 5 (6.58%) CRM
7 5 (6.58%) Document Management
7 5 (6.58%) Process Improvement
8 4 (5.26%) Data Integration
8 4 (5.26%) Data Mapping
8 4 (5.26%) ITSM
8 4 (5.26%) Stakeholder Management
9 3 (3.95%) Case Management
9 3 (3.95%) Process Management
9 3 (3.95%) Workflow Management
10 2 (2.63%) DevOps
10 2 (2.63%) Mobile Device Management
Programming Languages
1 21 (27.63%) SQL
2 9 (11.84%) T-SQL
3 8 (10.53%) C#
4 3 (3.95%) JavaScript
4 3 (3.95%) PL/SQL
5 2 (2.63%) Java
5 2 (2.63%) VBScript
6 1 (1.32%) PHP
6 1 (1.32%) PowerShell
6 1 (1.32%) VB.NET
6 1 (1.32%) VBA
Qualifications
1 10 (13.16%) Microsoft Certification
2 9 (11.84%) MCP
2 9 (11.84%) MCSA
3 3 (3.95%) Degree
4 2 (2.63%) ITIL Certification
4 2 (2.63%) MCSE
5 1 (1.32%) Computer Science Degree
5 1 (1.32%) SAP Certification
Quality Assurance & Compliance
1 5 (6.58%) SLA
2 4 (5.26%) QA
3 2 (2.63%) Data Quality
System Software
1 25 (32.89%) Active Directory
2 12 (15.79%) Hyper-V
3 4 (5.26%) Terminal Services
3 4 (5.26%) Virtual Desktop
4 1 (1.32%) VMware Infrastructure
4 1 (1.32%) vSphere
Systems Management
1 10 (13.16%) SCCM
Vendors
1 22 (28.95%) Microsoft
2 14 (18.42%) VMware
3 12 (15.79%) Cisco
4 11 (14.47%) Citrix
5 7 (9.21%) SAP
6 5 (6.58%) iManage
6 5 (6.58%) Oracle
7 3 (3.95%) Apple
8 2 (2.63%) Google
8 2 (2.63%) Sage
8 2 (2.63%) Salesforce.com
9 1 (1.32%) Adyen
9 1 (1.32%) Capita
9 1 (1.32%) DataCash
9 1 (1.32%) JD Edwards
9 1 (1.32%) Palo Alto
9 1 (1.32%) Red Hat
9 1 (1.32%) ServiceNow
9 1 (1.32%) Sophos