The median annual salary for a Support Analyst was £29,250 in advertised job vacancies in Manchester during the 3 months to 25 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West / Manchester
3 months to
25 Apr 2017
Same period 2016 Same period 2015
Rank 130 97 130
Rank change year-on-year -33 +33  
Permanent jobs requiring a Support Analyst 66 90 65
As % of all permanent IT jobs advertised in Manchester 1.67% 2.59% 1.74%
As % of the Job Titles category 1.72% 2.66% 1.80%
Number of salaries quoted 58 77 60
Median salary £29,250 £30,000 £26,000
Median salary % change year-on-year -2.50% +15.38%  
90% offered a salary of more than £20,850 £23,000 £20,000
10% offered a salary of more than £42,000 £42,500 £40,000
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year +3.63% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Manchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Manchester
Permanent job vacancies with a job title containing a recognized job role 3837 3384 3603
As % of all permanent IT job vacancies advertised in Manchester 97.14% 97.52% 96.67%
Number of salaries quoted 3238 2855 2933
Median salary £42,000 £41,500 £40,000
Median salary % change year-on-year +1.20% +3.75%  
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Manchester

Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Manchester.

Salary trend for Support Analyst in Manchester

Support Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing Support Analyst in Manchester over the 3 months to 25 April 2017.

Salary histogram for Support Analyst in Manchester

Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Manchester region over the 3 months to 25 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury - 13 £32,500 -
Heywood - 5 £21,000 -
Oldham -21 3 £30,000 -3.93%
Stockport - 3 £27,000 - 2
Wigan - 1 £28,500 - 1
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 25 April 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Support Analyst in the job title.

1 65 (50.00%) Microsoft
2 52 (40.00%) Active Directory
3 51 (39.23%) Windows
4 42 (32.31%) SQL
5 36 (27.69%) ITIL
6 31 (23.85%) TCP/IP
6 31 (23.85%) VMware
7 30 (23.08%) Firewall
7 30 (23.08%) IIS
8 28 (21.54%) MS Exchange
9 26 (20.00%) WSUS
10 25 (19.23%) LAN
10 25 (19.23%) WAN
11 24 (18.46%) SLA
12 22 (16.92%) Windows Server
13 20 (15.38%) DNS
14 19 (14.62%) DHCP
14 19 (14.62%) VLAN
15 18 (13.85%) Office 365
15 18 (13.85%) Windows 7
15 18 (13.85%) Avaya
15 18 (13.85%) SQL Server
16 17 (13.08%) SAN
16 17 (13.08%) NetApp
16 17 (13.08%) Terminal Services
17 16 (12.31%) Microsoft Office
17 16 (12.31%) Analytical Skills
18 14 (10.77%) .NET
19 13 (10.00%) Dell
19 13 (10.00%) Microsoft Certification

Support Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (23.08%) IIS
2 28 (21.54%) MS Exchange
3 8 (6.15%) SharePoint
4 6 (4.62%) Confluence
5 4 (3.08%) Exchange Server 2010
6 3 (2.31%) Skype for Business
7 2 (1.54%) CMS
7 2 (1.54%) Oracle Workflow
8 1 (0.77%) Apache
8 1 (0.77%) EPiServer
8 1 (0.77%) Exchange Server 2013
8 1 (0.77%) JBoss
8 1 (0.77%) nginx
8 1 (0.77%) Tomcat
8 1 (0.77%) Umbraco
Applications
1 16 (12.31%) Microsoft Office
2 3 (2.31%) Microsoft Excel
Business Applications
1 3 (2.31%) Oracle Payables
2 2 (1.54%) Dynamics AX
2 2 (1.54%) Dynamics CRM
2 2 (1.54%) Oracle Applications
2 2 (1.54%) Oracle Assets
2 2 (1.54%) Oracle Cash Management
2 2 (1.54%) Oracle EBS
2 2 (1.54%) Oracle E-Business Tax
2 2 (1.54%) Oracle ERP
2 2 (1.54%) Oracle Financials
2 2 (1.54%) Oracle General Ledger
2 2 (1.54%) Oracle Receivables
2 2 (1.54%) Sage 1000
3 1 (0.77%) Demantra
3 1 (0.77%) Oracle ASCP
3 1 (0.77%) Oracle iProcurement
3 1 (0.77%) Oracle Procure-to-Pay
3 1 (0.77%) SAP BPC
3 1 (0.77%) SAP SRM
Cloud Services
1 18 (13.85%) Office 365
2 8 (6.15%) Microsoft Azure
2 8 (6.15%) SaaS
3 1 (0.77%) G Suite
3 1 (0.77%) Google Drive
Communications & Networking
1 31 (23.85%) TCP/IP
2 30 (23.08%) Firewall
3 25 (19.23%) LAN
3 25 (19.23%) WAN
4 20 (15.38%) DNS
5 19 (14.62%) DHCP
5 19 (14.62%) VLAN
6 17 (13.08%) SAN
7 9 (6.92%) VoIP
8 5 (3.85%) Remote Desktop
9 3 (2.31%) Cisco IOS
9 3 (2.31%) DMZ
9 3 (2.31%) Internet
9 3 (2.31%) VPN
9 3 (2.31%) Wi-Fi
10 2 (1.54%) IP Telephony
10 2 (1.54%) WLAN
11 1 (0.77%) Skype
Database & Business Intelligence
1 18 (13.85%) SQL Server
2 4 (3.08%) MySQL
2 4 (3.08%) Oracle Reports
3 3 (2.31%) Oracle Database
3 3 (2.31%) SQLPlus
4 2 (1.54%) Relational Database
5 1 (0.77%) SAP BW
5 1 (0.77%) SQL Server Reporting Services
Development Applications
1 6 (4.62%) JIRA
2 3 (2.31%) Oracle Forms
General
1 11 (8.46%) Finance
2 10 (7.69%) Manufacturing
3 7 (5.38%) Marketing
4 6 (4.62%) Banking
5 2 (1.54%) Advertising
5 2 (1.54%) Back Office
5 2 (1.54%) General Ledger
5 2 (1.54%) Investment Banking
5 2 (1.54%) Law
5 2 (1.54%) Legal
5 2 (1.54%) Retail
6 1 (0.77%) German Language
6 1 (0.77%) Pharmaceutical
6 1 (0.77%) Publishing
6 1 (0.77%) Telecoms
Libraries, Frameworks & Software Standards
1 14 (10.77%) .NET
2 5 (3.85%) HTML
3 3 (2.31%) ASP.NET
3 3 (2.31%) CSS
4 1 (0.77%) EDI
Miscellaneous
1 16 (12.31%) Analytical Skills
2 9 (6.92%) Clustering
2 9 (6.92%) iPad
2 9 (6.92%) Life Science
3 7 (5.38%) Management Information System
4 4 (3.08%) Enterprise Software
5 2 (1.54%) User Experience
6 1 (0.77%) Computer Science
6 1 (0.77%) Driving Licence
6 1 (0.77%) Replication
6 1 (0.77%) Video Conferencing
Operating Systems
1 51 (39.23%) Windows
2 22 (16.92%) Windows Server
3 18 (13.85%) Windows 7
4 12 (9.23%) Linux
5 11 (8.46%) Windows Server 2008
6 7 (5.38%) Windows Server 2012
7 6 (4.62%) Unix
7 6 (4.62%) Windows XP
8 4 (3.08%) Windows Server 2003
9 2 (1.54%) Windows 8
10 1 (0.77%) AIX
10 1 (0.77%) Android
10 1 (0.77%) Apple iOS
10 1 (0.77%) CentOS
10 1 (0.77%) Debian
10 1 (0.77%) Mac OS
10 1 (0.77%) Red Hat Enterprise Linux
10 1 (0.77%) Ubuntu
10 1 (0.77%) Windows 10
Processes & Methodologies
1 36 (27.69%) ITIL
2 8 (6.15%) Logistics
3 7 (5.38%) ERP
3 7 (5.38%) Service Management
3 7 (5.38%) Time Management
4 6 (4.62%) IT Strategy
5 5 (3.85%) Project Management
6 4 (3.08%) Functional Testing
6 4 (3.08%) Incident Management
6 4 (3.08%) Problem Management
6 4 (3.08%) Software Engineering
7 3 (2.31%) Change Management
7 3 (2.31%) High Availability
8 2 (1.54%) Business Analysis
8 2 (1.54%) Cash Management
8 2 (1.54%) CRM
8 2 (1.54%) Integration Testing
8 2 (1.54%) ITSM
8 2 (1.54%) Web Development
8 2 (1.54%) Workflow
Programming Languages
1 42 (32.31%) SQL
2 8 (6.15%) PowerShell
2 8 (6.15%) VBScript
3 6 (4.62%) C#
3 6 (4.62%) T-SQL
4 5 (3.85%) RPG
4 5 (3.85%) RPG IV
5 4 (3.08%) VB.NET
6 3 (2.31%) PL/SQL
7 2 (1.54%) Java
8 1 (0.77%) C++
8 1 (0.77%) JavaScript
8 1 (0.77%) Perl
8 1 (0.77%) PHP
8 1 (0.77%) Python
Qualifications
1 13 (10.00%) Microsoft Certification
2 9 (6.92%) MCP
3 7 (5.38%) CCNA
3 7 (5.38%) Cisco Certification
3 7 (5.38%) Degree
3 7 (5.38%) MCSE
4 6 (4.62%) ITIL Certification
4 6 (4.62%) MCITP
5 5 (3.85%) MCDST
5 5 (3.85%) MCSA
6 2 (1.54%) MOS
7 1 (0.77%) MCTS
7 1 (0.77%) Security Cleared
Quality Assurance & Compliance
1 24 (18.46%) SLA
2 1 (0.77%) PMO
System Software
1 52 (40.00%) Active Directory
2 17 (13.08%) Terminal Services
3 11 (8.46%) Hyper-V
4 9 (6.92%) VMware Infrastructure
5 1 (0.77%) Microsoft App-V
5 1 (0.77%) Postfix
5 1 (0.77%) qmail
5 1 (0.77%) vSphere
5 1 (0.77%) XenApp
5 1 (0.77%) XenDesktop
Systems Management
1 26 (20.00%) WSUS
2 12 (9.23%) SCCM
3 2 (1.54%) McAfee ePO
4 1 (0.77%) Backup Exec
4 1 (0.77%) HP SIM
4 1 (0.77%) Nagios
4 1 (0.77%) Norton AntiVirus
4 1 (0.77%) SCOM
4 1 (0.77%) TeamSite
Vendors
1 65 (50.00%) Microsoft
2 31 (23.85%) VMware
3 18 (13.85%) Avaya
4 17 (13.08%) NetApp
5 13 (10.00%) Dell
6 12 (9.23%) HP
7 9 (6.92%) Oracle
8 8 (6.15%) Cisco
9 6 (4.62%) Atlassian
9 6 (4.62%) IBM
10 5 (3.85%) Citrix
10 5 (3.85%) Intel Security
11 3 (2.31%) SAP
12 2 (1.54%) Northgate
12 2 (1.54%) Sage
12 2 (1.54%) Sitecore
12 2 (1.54%) Veeam
13 1 (0.77%) Google
13 1 (0.77%) MobileIron
13 1 (0.77%) SolarWinds
Manchester, Lancashire
ReThink Recruitment
Posted: 22 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Manchester, Lancashire
Recann
Salary: £0.00 per annum
Posted: 5 days ago
Wigan, Lancashire
The North Starr
Salary: £18000 - £21000 per annum + benefits
Posted: 5 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 6 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to 40k plus benefits
Posted: 3 days ago
Manchester, Lancashire
Redrock Consulting Ltd
Salary: £45000 per annum
Posted: 5 days ago
Manchester, Lancashire
Burns Sheehan
Salary: £30000.00 - £47000.00 per annum
Posted: 4 days ago
Stockport
Energize Recruitment Solutions Ltd
Salary: £20000 - £23000 per annum + benefits
Posted: 11 days ago
Stockport
Energize Recruitment Solutions Ltd
Salary: £20000 - £23000 per annum + benefits
Posted: 11 days ago
Manchester, Lancashire
FT Select
Salary: From £25,000 to £35,000 per annum plus benefits
Posted: 6 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £30000.00 per annum
Posted: 12 days ago
Manchester, Lancashire
Talent HR
Salary: From £25,000 to £30,000 per annum
Posted: 21 days ago
Manchester
CPS Group Limited
Salary: £25000 - £32000 per annum + flexible working, pension
Posted: 26 days ago
Manchester
IQ Telecom
Salary: £23000 - £24000 per annum
Posted: 22 days ago
Manchester, Lancashire
Morson International
Salary: £28000 - £30000 per annum
Posted: 21 days ago