Period
to 16 December 2017

The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Manchester during the 6 months to 16 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Manchester
6 months to
16 Dec 2017
Same period 2016 Same period 2015
Rank 183 151 107
Rank change year-on-year -32 -44 0
Permanent jobs requiring a Support Analyst 113 144 205
As % of all permanent IT jobs advertised in Manchester 1.45% 1.94% 2.78%
As % of the Job Titles category 1.49% 1.99% 2.88%
Number of salaries quoted 95 135 168
Manchester median annual salary £27,500 £28,500 £26,375
Median salary % change year-on-year -3.51% +8.06% +17.22%
10th Percentile £21,000 £19,000 £18,675
90th Percentile £41,500 £41,250 £40,000
North West median annual salary £27,500 £30,000 £26,500
% change year-on-year -8.33% +13.21% +6.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7561 7243 7120
% of permanent IT jobs with a recognized job title 97.21% 97.38% 96.39%
Number of salaries quoted 6266 6243 5909
Manchester median annual salary £43,500 £42,500 £40,000
Median salary % change year-on-year +2.35% +6.25% +6.67%
10th Percentile £26,250 £25,750 £24,750
90th Percentile £66,000 £62,500 £58,750
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Support Analyst in Manchester

Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Manchester.

Salary trend for Support Analyst in Manchester

Support Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing Support Analyst in Manchester over the 6 months to 16 December 2017.

Salary histogram for Support Analyst in Manchester

Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Manchester region over the 6 months to 16 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +3 10 £23,500 +11.90%
Rochdale +7 7 £22,000 -4.35%
Wigan 0 3 £32,500 +32.65% 1
Bury +12 2 £18,000 -40.00%
Bolton -1 2 £32,500 +25.00% 2
Salford -2 2 £26,250 -7.49% 2
Cheadle -7 2 £23,000 +9.52%
Altrincham -18 2 £25,000 +26.58%
Oldham +14 1 £18,500 -40.32%
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 16 December 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Support Analyst in the job title.

1 45 (39.82%) ITIL
2 43 (38.05%) Windows
3 37 (32.74%) Microsoft
4 35 (30.97%) Active Directory
5 20 (17.70%) SAP
6 19 (16.81%) SQL Server
7 18 (15.93%) Office 365
7 18 (15.93%) SQL
7 18 (15.93%) SAP SD
8 17 (15.04%) Windows 7
8 17 (15.04%) Windows Server
9 16 (14.16%) Windows 10
9 16 (14.16%) Microsoft Office
9 16 (14.16%) Service Management
10 15 (13.27%) LAN
11 14 (12.39%) Degree
11 14 (12.39%) EDI
11 14 (12.39%) SLA
11 14 (12.39%) Microsoft Certification
11 14 (12.39%) Finance
12 13 (11.50%) VMware
12 13 (11.50%) WAN
12 13 (11.50%) MS Exchange
12 13 (11.50%) Windows 8
13 12 (10.62%) TCP/IP
13 12 (10.62%) Oracle
13 12 (10.62%) Manufacturing
14 10 (8.85%) Firewall
14 10 (8.85%) Citrix
15 9 (7.96%) Stakeholder Management

Support Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (11.50%) MS Exchange
2 7 (6.19%) Exchange Server 2013
3 6 (5.31%) SharePoint
4 5 (4.42%) Exchange Server 2010
5 4 (3.54%) Apache
5 4 (3.54%) IIS
5 4 (3.54%) Tomcat
6 2 (1.77%) Skype for Business
7 1 (0.88%) Blackberry Enterprise Server
Applications
1 16 (14.16%) Microsoft Office
2 1 (0.88%) Microsoft Excel
Business Applications
1 18 (15.93%) SAP SD
2 2 (1.77%) SAP MM
2 2 (1.77%) SAP PP
3 1 (0.88%) Dynamics NAV
3 1 (0.88%) Fredhopper
3 1 (0.88%) Magento
3 1 (0.88%) Movex
Cloud Services
1 18 (15.93%) Office 365
2 6 (5.31%) Microsoft Azure
3 3 (2.65%) Amazon AWS
4 2 (1.77%) G Suite
5 1 (0.88%) Akamai
5 1 (0.88%) Cloud Computing
5 1 (0.88%) Google Analytics
5 1 (0.88%) IaaS
5 1 (0.88%) PaaS
Communications & Networking
1 15 (13.27%) LAN
2 13 (11.50%) WAN
3 12 (10.62%) TCP/IP
4 10 (8.85%) Firewall
5 9 (7.96%) DHCP
5 9 (7.96%) DNS
6 4 (3.54%) VLAN
7 3 (2.65%) WLAN
8 2 (1.77%) Cisco IPT
8 2 (1.77%) Internet
8 2 (1.77%) Skype
8 2 (1.77%) Wi-Fi
9 1 (0.88%) Fibre Channel
9 1 (0.88%) IP Telephony
9 1 (0.88%) iSCSI
9 1 (0.88%) Remote Desktop
9 1 (0.88%) VPN
9 1 (0.88%) WebEx
9 1 (0.88%) WinSCP
9 1 (0.88%) Wireless
Database & Business Intelligence
1 19 (16.81%) SQL Server
2 4 (3.54%) Crystal Reports
2 4 (3.54%) MySQL
2 4 (3.54%) Oracle Database
3 1 (0.88%) Power BI
3 1 (0.88%) SAP BW
3 1 (0.88%) SQL Server Integration Services
3 1 (0.88%) SQL Server Reporting Services
Development Applications
1 1 (0.88%) Git (software)
1 1 (0.88%) JIRA
General
1 14 (12.39%) Finance
2 12 (10.62%) Manufacturing
3 8 (7.08%) Retail
4 6 (5.31%) Legal
5 4 (3.54%) Law
6 3 (2.65%) Automotive
6 3 (2.65%) Back Office
7 2 (1.77%) Telecoms
Libraries, Frameworks & Software Standards
1 14 (12.39%) EDI
2 8 (7.08%) ODBC
3 5 (4.42%) .NET
4 4 (3.54%) HTML
5 2 (1.77%) ASP.NET
5 2 (1.77%) EDIFACT
6 1 (0.88%) .NET Framework
6 1 (0.88%) AngularJS
6 1 (0.88%) ASP.NET MVC
6 1 (0.88%) ASP.NET Web API
6 1 (0.88%) COM
6 1 (0.88%) CSS
6 1 (0.88%) Entity Framework
6 1 (0.88%) jQuery
6 1 (0.88%) Middleware
6 1 (0.88%) Ninject
6 1 (0.88%) SAP CAF
6 1 (0.88%) Spring
6 1 (0.88%) Twitter Bootstrap
6 1 (0.88%) Web Services
Miscellaneous
1 8 (7.08%) Computer Science
2 7 (6.19%) Analytical Skills
2 7 (6.19%) Driving Licence
3 5 (4.42%) iPad
3 5 (4.42%) Life Science
4 3 (2.65%) EPoS
4 3 (2.65%) FMCG
5 2 (1.77%) Blackberry
5 2 (1.77%) iPhone
5 2 (1.77%) Management Information System
5 2 (1.77%) TRADACOMS
5 2 (1.77%) User Experience
6 1 (0.88%) Enterprise Software
6 1 (0.88%) Linux Command Line
6 1 (0.88%) Renewable Energy
6 1 (0.88%) RSA SecurID
6 1 (0.88%) Wiki
Operating Systems
1 43 (38.05%) Windows
2 17 (15.04%) Windows 7
2 17 (15.04%) Windows Server
3 16 (14.16%) Windows 10
4 13 (11.50%) Windows 8
5 7 (6.19%) Windows Server 2012
6 6 (5.31%) Linux
6 6 (5.31%) Windows Server 2008
7 2 (1.77%) Android
7 2 (1.77%) Windows Phone
7 2 (1.77%) Windows XP
8 1 (0.88%) Unix
8 1 (0.88%) Windows Server 2003
Processes & Methodologies
1 45 (39.82%) ITIL
2 16 (14.16%) Service Management
3 9 (7.96%) Stakeholder Management
4 8 (7.08%) Agile Software Development
4 8 (7.08%) Ticket Management
5 7 (6.19%) Open Source
5 7 (6.19%) Service Delivery
6 6 (5.31%) Change Management
6 6 (5.31%) Document Management
6 6 (5.31%) E-Commerce
6 6 (5.31%) PRINCE2
6 6 (5.31%) Web Development
7 5 (4.42%) CRM
7 5 (4.42%) ITSM
7 5 (4.42%) Logistics
7 5 (4.42%) Problem Management
7 5 (4.42%) Workflow
8 4 (3.54%) Project Management
8 4 (3.54%) User Acceptance Testing
9 3 (2.65%) ITIL V3
Programming Languages
1 18 (15.93%) SQL
2 6 (5.31%) T-SQL
3 5 (4.42%) Korn
4 4 (3.54%) Bash Shell
4 4 (3.54%) Shell Script
5 3 (2.65%) PowerShell
6 2 (1.77%) C#
6 2 (1.77%) PL/SQL
6 2 (1.77%) VB.NET
7 1 (0.88%) C
7 1 (0.88%) C-shell
7 1 (0.88%) JavaScript
7 1 (0.88%) Perl
7 1 (0.88%) VB
Qualifications
1 14 (12.39%) Degree
1 14 (12.39%) Microsoft Certification
2 8 (7.08%) Computer Science Degree
3 6 (5.31%) Master's Degree
3 6 (5.31%) MCP
3 6 (5.31%) MCPD
3 6 (5.31%) MCSD
4 4 (3.54%) MCSA
5 2 (1.77%) ITIL Certification
5 2 (1.77%) MCSE
6 1 (0.88%) ACSP
6 1 (0.88%) HP AIS
6 1 (0.88%) MCITP
6 1 (0.88%) MCTS
6 1 (0.88%) MOS
6 1 (0.88%) Network+ Certification
6 1 (0.88%) SAP Certification
6 1 (0.88%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (12.39%) SLA
2 2 (1.77%) QA
System Software
1 35 (30.97%) Active Directory
2 8 (7.08%) Hyper-V
2 8 (7.08%) VMware Infrastructure
3 5 (4.42%) Terminal Services
4 4 (3.54%) Samba
4 4 (3.54%) Virtual Desktop
5 3 (2.65%) XenApp
6 2 (1.77%) vSphere
Systems Management
1 5 (4.42%) SCCM
2 2 (1.77%) AirWatch
2 2 (1.77%) Cisco CUCM
2 2 (1.77%) WSUS
3 1 (0.88%) Systems Management Server (SMS)
Vendors
1 37 (32.74%) Microsoft
2 20 (17.70%) SAP
3 13 (11.50%) VMware
4 12 (10.62%) Oracle
5 10 (8.85%) Citrix
6 9 (7.96%) Cisco
7 6 (5.31%) iManage
8 5 (4.42%) Apple
8 5 (4.42%) HP
9 4 (3.54%) Google
10 3 (2.65%) SolarWinds
11 2 (1.77%) Capita
11 2 (1.77%) Splunk
12 1 (0.88%) Canon
12 1 (0.88%) DataCash
12 1 (0.88%) Dell
12 1 (0.88%) Palo Alto
12 1 (0.88%) Pegasus
12 1 (0.88%) ServiceNow
12 1 (0.88%) Sophos