Period
to 16 January 2022

The median annual salary for a Support Analyst was £32,000 in advertised job vacancies in Manchester during the 6 months to 16 January 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Manchester
6 months to
16 Jan 2022
Same period 2021 Same period 2020
Rank 176 153 169
Rank change year-on-year -23 +16 +9
Permanent jobs requiring a Support Analyst 66 23 74
As % of all permanent jobs advertised in Manchester 1.23% 0.76% 1.30%
As % of the Job Titles category 1.31% 0.79% 1.35%
Number of salaries quoted 55 22 65
10th Percentile £23,200 £21,400 £19,000
25th Percentile £26,250 £26,250 £22,000
Median annual salary (50th Percentile) £32,000 £29,000 £28,000
Median % change year-on-year +10.34% +3.57% +6.67%
75th Percentile £37,500 £33,750 £35,250
90th Percentile £42,750 £40,100 £41,000
North West median annual salary £32,000 £32,000 £28,000
% change year-on-year - +14.29% +1.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 5,051 2,923 5,500
% of permanent IT jobs with a recognized job title 94.16% 96.66% 96.66%
Number of salaries quoted 3,851 2,620 4,465
10th Percentile £31,571 £31,500 £27,600
25th Percentile £41,250 £38,750 £35,750
Median annual salary (50th Percentile) £55,000 £50,000 £47,500
Median % change year-on-year +10.00% +5.26% +4.73%
75th Percentile £68,750 £63,750 £60,000
90th Percentile £82,500 £75,000 £70,000
North West median annual salary £50,000 £50,000 £45,000
% change year-on-year - +11.11% -

Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Support Analyst in Manchester

Support Analyst
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Support Analyst in Manchester.

Salary trend for Support Analyst in Manchester

Support Analyst
Salary Histogram in Manchester

Salary distribution for jobs citing Support Analyst in Manchester over the 6 months to 16 January 2022.

Salary histogram for Support Analyst in Manchester

Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Manchester region over the 6 months to 16 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +6 4 £31,000 +58.97%
Bolton - 4 £25,000 -
Wigan - 2 £37,500 - 2
Bury - 1 £25,000 -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 16 January 2022, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Support Analyst in the job title.

1 32 (48.48%) Microsoft
2 27 (40.91%) Microsoft 365
3 25 (37.88%) Windows
4 23 (34.85%) Azure
5 22 (33.33%) Active Directory
6 19 (28.79%) Social Skills
7 17 (25.76%) SQL
8 16 (24.24%) ERP
9 15 (22.73%) Microsoft Office
10 13 (19.70%) Finance
10 13 (19.70%) Windows 10
11 11 (16.67%) Problem-Solving
12 9 (13.64%) Citrix
13 8 (12.12%) LAN
13 8 (12.12%) WAN
13 8 (12.12%) Law
13 8 (12.12%) Legal
13 8 (12.12%) Service Delivery
13 8 (12.12%) SQL Server Reporting Services
13 8 (12.12%) SQL Server Integration Services
13 8 (12.12%) Marketing
13 8 (12.12%) Windows Server
13 8 (12.12%) PowerShell
14 7 (10.61%) iPhone
14 7 (10.61%) Hyper-V
14 7 (10.61%) iManage
14 7 (10.61%) HP
14 7 (10.61%) Blackberry
14 7 (10.61%) Project Management
14 7 (10.61%) ITIL

Support Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.55%) Apache
1 3 (4.55%) MS Exchange
1 3 (4.55%) SharePoint
2 2 (3.03%) Elasticsearch
2 2 (3.03%) IIS
2 2 (3.03%) Moodle
2 2 (3.03%) Tomcat
3 1 (1.52%) Exchange Server 2003
3 1 (1.52%) Exchange Server 2007
3 1 (1.52%) Exchange Server 2010
3 1 (1.52%) Exchange Server 2013
3 1 (1.52%) Oracle SOA Suite
3 1 (1.52%) WebLogic
Applications
1 15 (22.73%) Microsoft Office
2 1 (1.52%) Microsoft Excel
2 1 (1.52%) Microsoft PowerPoint
2 1 (1.52%) Spreadsheet
Business Applications
1 5 (7.58%) Alphatax
1 5 (7.58%) Dynamics GP
2 2 (3.03%) Dynamics NAV
2 2 (3.03%) NetSuite
2 2 (3.03%) SAP Business One
2 2 (3.03%) Unit4 Business World
3 1 (1.52%) Oracle Assets
3 1 (1.52%) Oracle Payables
3 1 (1.52%) Oracle Receivables
Cloud Services
1 27 (40.91%) Microsoft 365
2 23 (34.85%) Azure
3 3 (4.55%) AWS
3 3 (4.55%) Azure Data Factory
3 3 (4.55%) Azure Synapse Analytics
3 3 (4.55%) IaaS
3 3 (4.55%) Power Platform
3 3 (4.55%) SaaS
4 2 (3.03%) Azure Service Fabric
4 2 (3.03%) Mimecast
5 1 (1.52%) PaaS
Communications & Networking
1 8 (12.12%) LAN
1 8 (12.12%) WAN
2 6 (9.09%) DHCP
2 6 (9.09%) Firewall
3 5 (7.58%) DNS
3 5 (7.58%) VLAN
4 3 (4.55%) TCP/IP
4 3 (4.55%) Wireless
5 2 (3.03%) MPLS
6 1 (1.52%) Intranet
6 1 (1.52%) Remote Desktop
6 1 (1.52%) SAN
6 1 (1.52%) VoIP
Database & Business Intelligence
1 8 (12.12%) SQL Server Integration Services
1 8 (12.12%) SQL Server Reporting Services
2 5 (7.58%) Crystal Reports
2 5 (7.58%) MS Access
2 5 (7.58%) SQL Server Analysis Services
3 4 (6.06%) SQL Server
4 3 (4.55%) Azure SQL Database
4 3 (4.55%) Data Warehouse
4 3 (4.55%) Power BI
4 3 (4.55%) RDBMS
4 3 (4.55%) Relational Database
4 3 (4.55%) SQL Server 2008
4 3 (4.55%) Tableau
5 2 (3.03%) MongoDB
5 2 (3.03%) MySQL
6 1 (1.52%) Oracle Database
Development Applications
1 5 (7.58%) SQL Server Management Studio (SSMS)
2 2 (3.03%) Git (software)
2 2 (3.03%) Subversion
3 1 (1.52%) JIRA
3 1 (1.52%) Team Foundation Server
General
1 19 (28.79%) Social Skills
2 13 (19.70%) Finance
3 8 (12.12%) Law
3 8 (12.12%) Legal
3 8 (12.12%) Marketing
4 6 (9.09%) Analytical Skills
5 5 (7.58%) Inclusion and Diversity
6 3 (4.55%) Manufacturing
6 3 (4.55%) Retail
7 2 (3.03%) Pharmaceutical
8 1 (1.52%) Automotive
8 1 (1.52%) Digital Economy
8 1 (1.52%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (7.58%) XML
2 3 (4.55%) .NET
2 3 (4.55%) HTML
3 2 (3.03%) CSS
3 2 (3.03%) RabbitMQ
3 2 (3.03%) REST
4 1 (1.52%) .NET Core
4 1 (1.52%) ADO
Miscellaneous
1 7 (10.61%) Blackberry
1 7 (10.61%) iPhone
2 3 (4.55%) Self-Motivation
3 2 (3.03%) Clustering
3 2 (3.03%) Data Protection Act
3 2 (3.03%) EPoS
3 2 (3.03%) Learning Management System
4 1 (1.52%) Freedom of Information
4 1 (1.52%) Freedom of Information Act
4 1 (1.52%) Life Science
4 1 (1.52%) Renewable Energy
Operating Systems
1 25 (37.88%) Windows
2 13 (19.70%) Windows 10
3 8 (12.12%) Windows Server
4 5 (7.58%) Windows Server 2008
5 4 (6.06%) Android
5 4 (6.06%) Apple iOS
6 3 (4.55%) Windows Server 2012
7 2 (3.03%) Linux
7 2 (3.03%) Windows 8
8 1 (1.52%) Windows 7
8 1 (1.52%) Windows Vista
8 1 (1.52%) Windows XP
Processes & Methodologies
1 16 (24.24%) ERP
2 11 (16.67%) Problem-Solving
3 8 (12.12%) Service Delivery
4 7 (10.61%) ITIL
4 7 (10.61%) Project Management
5 6 (9.09%) CRM
5 6 (9.09%) ITSM
5 6 (9.09%) Migration
6 5 (7.58%) Break/Fix
6 5 (7.58%) Creative Thinking
6 5 (7.58%) Risk Management
6 5 (7.58%) Strategic Thinking
6 5 (7.58%) Tech Ops
7 3 (4.55%) Analytics
7 3 (4.55%) Asset Management
7 3 (4.55%) Change Management
7 3 (4.55%) Continuous Improvement
7 3 (4.55%) Logistics
7 3 (4.55%) Service Management
7 3 (4.55%) Workflow
Programming Languages
1 17 (25.76%) SQL
2 8 (12.12%) PowerShell
3 6 (9.09%) T-SQL
4 5 (7.58%) VBA
5 4 (6.06%) C#
6 2 (3.03%) Java
6 2 (3.03%) JavaScript
6 2 (3.03%) VB
6 2 (3.03%) VB.NET
7 1 (1.52%) Bash
7 1 (1.52%) Perl
Qualifications
1 6 (9.09%) Microsoft Certification
2 5 (7.58%) MCP
3 4 (6.06%) Degree
4 1 (1.52%) AAT
4 1 (1.52%) ACCA
Quality Assurance & Compliance
1 4 (6.06%) SLA
2 1 (1.52%) Cyber Essentials
2 1 (1.52%) GDPR
System Software
1 22 (33.33%) Active Directory
2 7 (10.61%) Hyper-V
3 3 (4.55%) VMware Infrastructure
3 3 (4.55%) XenApp
4 1 (1.52%) Virtual Machines
4 1 (1.52%) VMware ESXi
Systems Management
1 5 (7.58%) SCCM
2 2 (3.03%) Microsoft Intune
Vendors
1 32 (48.48%) Microsoft
2 9 (13.64%) Citrix
3 7 (10.61%) HP
3 7 (10.61%) iManage
4 6 (9.09%) VMware
5 5 (7.58%) Sophos
6 3 (4.55%) Oracle
6 3 (4.55%) Snow
7 2 (3.03%) Cisco
7 2 (3.03%) Dell
7 2 (3.03%) McAfee
7 2 (3.03%) Sage
7 2 (3.03%) SAP
7 2 (3.03%) SYSPRO
7 2 (3.03%) Veeam
8 1 (1.52%) Apple
8 1 (1.52%) Barracuda Networks
8 1 (1.52%) ServiceNow
8 1 (1.52%) Sitecore
8 1 (1.52%) SonicWALL