Period
to 22 July 2017

The median annual salary for a Support Analyst was £27,000 in advertised job vacancies in Manchester during the 6 months to 22 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Manchester
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 166 115 157
Rank change year-on-year -51 +42 -56
Permanent jobs requiring a Support Analyst 147 165 123
As % of all permanent IT jobs advertised in Manchester 1.78% 2.33% 1.69%
As % of the Job Titles category 1.83% 2.38% 1.75%
Number of salaries quoted 125 148 110
Manchester median annual salary £27,000 £30,000 £26,375
Median salary % change year-on-year -10.00% +13.74% +9.90%
10th Percentile £18,750 £21,250 £19,450
90th Percentile £42,000 £43,750 £40,023
North West median annual salary £27,000 £27,000 £26,500
% change year-on-year - +1.89% +6.00%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Manchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Manchester
Permanent job vacancies with a job title containing a recognized job role 8053 6924 7033
As % of all permanent IT job vacancies advertised in Manchester 97.53% 97.84% 96.83%
Number of salaries quoted 6780 5863 5768
Manchester median annual salary £42,500 £41,500 £40,000
Median salary % change year-on-year +2.41% +3.75% +6.67%
10th Percentile £25,750 £25,000 £23,500
90th Percentile £64,750 £63,250 £58,750
North West median annual salary £40,000 £40,000 £40,000

Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Support Analyst in Manchester

Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Manchester.

Salary trend for Support Analyst in Manchester

Support Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing Support Analyst in Manchester over the 6 months to 22 July 2017.

Salary histogram for Support Analyst in Manchester

Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Manchester region over the 6 months to 22 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury - 21 £32,500 -
Stockport +2 16 £27,250 +29.76% 3
Wigan -24 5 £28,500 +34.12%
Heywood - 5 £21,000 -
Oldham -10 3 £30,000 +17.12% 1
Altrincham -7 2 £24,000 +4.35% 3
Cheadle -10 2 £23,000 -45.88%
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 22 July 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Support Analyst in the job title.

1 76 (51.70%) Microsoft
2 60 (40.82%) Windows
3 58 (39.46%) Active Directory
4 48 (32.65%) SQL
5 47 (31.97%) ITIL
6 35 (23.81%) VMware
7 29 (19.73%) Windows Server
8 28 (19.05%) IIS
8 28 (19.05%) SLA
9 27 (18.37%) LAN
9 27 (18.37%) WAN
9 27 (18.37%) TCP/IP
10 26 (17.69%) MS Exchange
11 25 (17.01%) Firewall
12 24 (16.33%) WSUS
13 23 (15.65%) Microsoft Office
13 23 (15.65%) Office 365
14 19 (12.93%) SQL Server
14 19 (12.93%) DNS
15 18 (12.24%) DHCP
16 16 (10.88%) .NET
17 15 (10.20%) Linux
18 14 (9.52%) Windows 8
18 14 (9.52%) VLAN
18 14 (9.52%) PowerShell
18 14 (9.52%) Microsoft Certification
18 14 (9.52%) Avaya
18 14 (9.52%) Terminal Services
19 13 (8.84%) SAN
19 13 (8.84%) NetApp

Support Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (19.05%) IIS
2 26 (17.69%) MS Exchange
3 10 (6.80%) Tomcat
4 6 (4.08%) Apache
4 6 (4.08%) Confluence
5 5 (3.40%) Exchange Server 2010
6 4 (2.72%) GlassFish
6 4 (2.72%) SharePoint
6 4 (2.72%) Skype for Business
6 4 (2.72%) WebSphere
7 2 (1.36%) CMS
7 2 (1.36%) Oracle Workflow
8 1 (0.68%) EPiServer
8 1 (0.68%) Exchange Server 2007
8 1 (0.68%) JBoss
8 1 (0.68%) nginx
8 1 (0.68%) Umbraco
Applications
1 23 (15.65%) Microsoft Office
2 3 (2.04%) Microsoft Excel
Business Applications
1 3 (2.04%) Dynamics NAV
1 3 (2.04%) Oracle Payables
1 3 (2.04%) Payment Gateway
2 2 (1.36%) Oracle Applications
2 2 (1.36%) Oracle Assets
2 2 (1.36%) Oracle Cash Management
2 2 (1.36%) Oracle E-Business Tax
2 2 (1.36%) Oracle ERP
2 2 (1.36%) Oracle Financials
2 2 (1.36%) Oracle General Ledger
2 2 (1.36%) Oracle Receivables
3 1 (0.68%) Dynamics CRM
3 1 (0.68%) Oracle iProcurement
3 1 (0.68%) Oracle Procure-to-Pay
3 1 (0.68%) SAP SRM
Cloud Services
1 23 (15.65%) Office 365
2 10 (6.80%) SaaS
3 9 (6.12%) Microsoft Azure
4 6 (4.08%) G Suite
5 2 (1.36%) Amazon AWS
5 2 (1.36%) Cloud Computing
5 2 (1.36%) Google Drive
Communications & Networking
1 27 (18.37%) LAN
1 27 (18.37%) TCP/IP
1 27 (18.37%) WAN
2 25 (17.01%) Firewall
3 19 (12.93%) DNS
4 18 (12.24%) DHCP
5 14 (9.52%) VLAN
6 13 (8.84%) SAN
7 8 (5.44%) VoIP
8 3 (2.04%) Internet
8 3 (2.04%) Remote Desktop
9 2 (1.36%) Skype
9 2 (1.36%) VPN
10 1 (0.68%) Cisco IPT
10 1 (0.68%) IP Telephony
10 1 (0.68%) SMS
10 1 (0.68%) WLAN
Database & Business Intelligence
1 19 (12.93%) SQL Server
2 6 (4.08%) MySQL
3 5 (3.40%) Crystal Reports
3 5 (3.40%) Oracle Database
4 3 (2.04%) SQL Server Integration Services
4 3 (2.04%) SQL Server Reporting Services
5 2 (1.36%) Oracle Reports
5 2 (1.36%) Relational Database
5 2 (1.36%) SQLPlus
6 1 (0.68%) QlikView
Development Applications
1 6 (4.08%) JIRA
2 2 (1.36%) Oracle Forms
General
1 13 (8.84%) Manufacturing
2 12 (8.16%) Retail
3 9 (6.12%) Banking
4 8 (5.44%) Finance
5 5 (3.40%) Telecoms
6 4 (2.72%) Corporate Banking
7 3 (2.04%) Law
7 3 (2.04%) Marketing
8 2 (1.36%) Automotive
8 2 (1.36%) Back Office
8 2 (1.36%) General Ledger
8 2 (1.36%) Publishing
9 1 (0.68%) Advertising
9 1 (0.68%) German Language
9 1 (0.68%) Investment Banking
9 1 (0.68%) Legal
Libraries, Frameworks & Software Standards
1 16 (10.88%) .NET
2 13 (8.84%) HTML
3 6 (4.08%) CSS
4 5 (3.40%) ODBC
5 3 (2.04%) ASP.NET
6 2 (1.36%) EDI
7 1 (0.68%) Web Services
7 1 (0.68%) X-Windows
Miscellaneous
1 13 (8.84%) Analytical Skills
2 11 (7.48%) Clustering
2 11 (7.48%) Life Science
3 7 (4.76%) Driving Licence
4 6 (4.08%) EPoS
5 5 (3.40%) Management Information System
6 4 (2.72%) iPad
7 3 (2.04%) Enterprise Software
7 3 (2.04%) Replication
7 3 (2.04%) User Experience
8 1 (0.68%) Computer Science
8 1 (0.68%) Fat Client
8 1 (0.68%) Renewable Energy
8 1 (0.68%) Thin Client
Operating Systems
1 60 (40.82%) Windows
2 29 (19.73%) Windows Server
3 15 (10.20%) Linux
4 14 (9.52%) Windows 8
5 13 (8.84%) Windows 7
6 9 (6.12%) Unix
7 8 (5.44%) Windows 10
7 8 (5.44%) Windows Server 2012
8 4 (2.72%) Windows Server 2008
9 3 (2.04%) Windows Server 2003
10 2 (1.36%) Windows XP
11 1 (0.68%) AIX
11 1 (0.68%) Android
11 1 (0.68%) Apple iOS
11 1 (0.68%) CentOS
11 1 (0.68%) Debian
11 1 (0.68%) Mac OS
11 1 (0.68%) Mac OS X
11 1 (0.68%) Ubuntu
Processes & Methodologies
1 47 (31.97%) ITIL
2 10 (6.80%) Time Management
3 8 (5.44%) Problem Management
4 7 (4.76%) IT Strategy
4 7 (4.76%) Logistics
4 7 (4.76%) Project Management
4 7 (4.76%) Service Delivery
5 6 (4.08%) Business Intelligence
5 6 (4.08%) Change Management
5 6 (4.08%) CRM
5 6 (4.08%) ERP
6 5 (3.40%) Data Integration
6 5 (3.40%) Workflow
7 4 (2.72%) Business Analysis
7 4 (2.72%) Software Engineering
8 3 (2.04%) Incident Management
8 3 (2.04%) Information Management
8 3 (2.04%) Knowledge Management
8 3 (2.04%) Service Management
8 3 (2.04%) Telesales
Programming Languages
1 48 (32.65%) SQL
2 14 (9.52%) PowerShell
3 10 (6.80%) VBScript
4 8 (5.44%) C#
5 6 (4.08%) Java
5 6 (4.08%) Korn
5 6 (4.08%) Perl
5 6 (4.08%) T-SQL
6 5 (3.40%) Bash Shell
6 5 (3.40%) Python
6 5 (3.40%) RPG
6 5 (3.40%) RPG IV
6 5 (3.40%) Shell Script
6 5 (3.40%) VB.NET
7 3 (2.04%) JavaScript
7 3 (2.04%) PL/SQL
7 3 (2.04%) Uniface
8 1 (0.68%) C
8 1 (0.68%) C++
8 1 (0.68%) PHP
Qualifications
1 14 (9.52%) Microsoft Certification
2 12 (8.16%) Degree
3 11 (7.48%) MCSE
4 8 (5.44%) Cisco Certification
4 8 (5.44%) MCP
5 7 (4.76%) CCNA
6 4 (2.72%) ITIL Certification
7 3 (2.04%) Master's Degree
8 2 (1.36%) MCITP
8 2 (1.36%) MCSA
8 2 (1.36%) MOS
9 1 (0.68%) ACSP
9 1 (0.68%) HP AIS
9 1 (0.68%) MCDST
9 1 (0.68%) MCTS
9 1 (0.68%) Network+ Certification
9 1 (0.68%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 28 (19.05%) SLA
2 5 (3.40%) QA
3 1 (0.68%) ISO/IEC 27001
3 1 (0.68%) PCI DSS
3 1 (0.68%) PMO
System Software
1 58 (39.46%) Active Directory
2 14 (9.52%) Terminal Services
3 13 (8.84%) Hyper-V
4 11 (7.48%) VMware Infrastructure
5 5 (3.40%) Samba
6 3 (2.04%) Microsoft Virtual Server
7 2 (1.36%) vSphere
7 2 (1.36%) XenApp
8 1 (0.68%) Microsoft App-V
8 1 (0.68%) Postfix
8 1 (0.68%) qmail
8 1 (0.68%) XenDesktop
Systems Management
1 24 (16.33%) WSUS
2 13 (8.84%) SCCM
3 4 (2.72%) Control-M
4 1 (0.68%) AirWatch
4 1 (0.68%) Cisco CUCM
4 1 (0.68%) Nagios
4 1 (0.68%) SCOM
4 1 (0.68%) Systems Management Server (SMS)
4 1 (0.68%) TeamSite
Vendors
1 76 (51.70%) Microsoft
2 35 (23.81%) VMware
3 14 (9.52%) Avaya
4 13 (8.84%) NetApp
5 12 (8.16%) HP
6 11 (7.48%) Dell
6 11 (7.48%) Oracle
7 10 (6.80%) Cisco
7 10 (6.80%) IBM
8 6 (4.08%) Atlassian
8 6 (4.08%) Google
9 5 (3.40%) Citrix
10 4 (2.72%) Apple
11 2 (1.36%) Northgate
11 2 (1.36%) SAP
11 2 (1.36%) ServiceNow
12 1 (0.68%) MobileIron
12 1 (0.68%) SolarWinds
12 1 (0.68%) Splunk
12 1 (0.68%) Wonderware
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FT Select
Salary: From £25,000 to £35,000 per annum plus benefits
Posted: Yesterday
Altrincham, Cheshire
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Salary: £18000.00 - £22000.00 per annum + Incredible Career Path, + benefits
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