Period
to 22 January 2018

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Manchester during the 6 months to 22 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
North West > Manchester
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 186 157 103
Rank change year-on-year -29 -54 +13
Permanent jobs requiring a Support Analyst 99 136 196
As % of all permanent IT jobs advertised in Manchester 1.33% 1.85% 2.79%
As % of the Job Titles category 1.37% 1.91% 2.89%
Number of salaries quoted 87 123 162
Manchester median annual salary £30,000 £28,500 £26,000
Median salary % change year-on-year +5.26% +9.62% +10.64%
10th Percentile £22,000 £19,000 £18,500
90th Percentile £43,000 £41,250 £40,000
North West median annual salary £29,000 £30,000 £26,500
% change year-on-year -3.33% +13.21% +6.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,206 7,128 6,787
% of permanent IT jobs with a recognized job title 97.13% 97.18% 96.46%
Number of salaries quoted 5,976 6,149 5,630
Manchester median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% +6.67%
10th Percentile £26,250 £26,000 £24,000
90th Percentile £66,250 £62,500 £60,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +5.26%

Support Analyst
Job Vacancy Trend in Manchester

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Support Analyst in Manchester

Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Manchester.

Salary trend for Support Analyst in Manchester

Support Analyst
Salary Histogram in Manchester

The salary distribution of IT jobs citing Support Analyst in Manchester over the 6 months to 22 January 2018.

Salary histogram for Support Analyst in Manchester

Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Manchester region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale +13 8 £22,000 -4.35% 1
Wigan +4 5 £31,250 +37.36%
Bolton +3 2 £32,500 +8.33%
Salford 0 2 £26,250 -7.49%
Stockport -2 2 £24,000 -14.29% 1
Altrincham -18 2 £25,000 +26.58%
Oldham +21 1 £18,500 -40.32% 1
Bury +5 1 - -
Support Analyst
North West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 22 January 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Support Analyst in the job title.

1 41 (41.41%) ITIL
2 38 (38.38%) Windows
3 30 (30.30%) Active Directory
4 28 (28.28%) Microsoft
5 21 (21.21%) SAP
6 20 (20.20%) SQL
7 18 (18.18%) Service Management
7 18 (18.18%) SAP SD
8 17 (17.17%) Windows Server
9 15 (15.15%) Finance
9 15 (15.15%) SQL Server
9 15 (15.15%) EDI
9 15 (15.15%) Degree
9 15 (15.15%) Windows 7
9 15 (15.15%) Windows 10
10 14 (14.14%) Office 365
10 14 (14.14%) Microsoft Certification
11 13 (13.13%) MS Exchange
11 13 (13.13%) Microsoft Office
12 12 (12.12%) VMware
13 11 (11.11%) Firewall
13 11 (11.11%) Oracle
13 11 (11.11%) SLA
14 10 (10.10%) Citrix
15 9 (9.09%) Windows 8
15 9 (9.09%) Hyper-V
15 9 (9.09%) Stakeholder Management
15 9 (9.09%) Manufacturing
16 8 (8.08%) Legal
16 8 (8.08%) LAN

Support Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (13.13%) MS Exchange
2 8 (8.08%) Exchange Server 2013
3 6 (6.06%) SharePoint
4 5 (5.05%) Exchange Server 2010
4 5 (5.05%) IIS
5 2 (2.02%) Apache
6 1 (1.01%) Blackberry Enterprise Server
Applications
1 13 (13.13%) Microsoft Office
2 3 (3.03%) Microsoft Excel
Business Applications
1 18 (18.18%) SAP SD
2 2 (2.02%) Dynamics AX
2 2 (2.02%) SAP MM
2 2 (2.02%) SAP PP
3 1 (1.01%) Fredhopper
3 1 (1.01%) Magento
3 1 (1.01%) Movex
3 1 (1.01%) NetSuite
Cloud Services
1 14 (14.14%) Office 365
2 5 (5.05%) Microsoft Azure
3 2 (2.02%) Amazon AWS
4 1 (1.01%) Akamai
4 1 (1.01%) Google Analytics
4 1 (1.01%) IaaS
4 1 (1.01%) PaaS
4 1 (1.01%) SaaS
Communications & Networking
1 11 (11.11%) Firewall
2 8 (8.08%) LAN
3 6 (6.06%) WAN
4 5 (5.05%) TCP/IP
5 4 (4.04%) DHCP
5 4 (4.04%) DNS
6 3 (3.03%) VLAN
7 2 (2.02%) Internet
7 2 (2.02%) Wi-Fi
7 2 (2.02%) WLAN
8 1 (1.01%) Cisco IPT
8 1 (1.01%) Fibre Channel
8 1 (1.01%) iSCSI
8 1 (1.01%) Remote Desktop
8 1 (1.01%) WebEx
8 1 (1.01%) WinSCP
8 1 (1.01%) Wireless
Database & Business Intelligence
1 15 (15.15%) SQL Server
2 4 (4.04%) Crystal Reports
3 3 (3.03%) Oracle Database
3 3 (3.03%) SQL Server Reporting Services
4 2 (2.02%) MySQL
4 2 (2.02%) Oracle Database 10g
4 2 (2.02%) Oracle Database 11g
4 2 (2.02%) Oracle8/8i Database
4 2 (2.02%) SQL Server 2008
4 2 (2.02%) SQL Server Integration Services
5 1 (1.01%) MS Access
5 1 (1.01%) Power BI
5 1 (1.01%) SAP BW
Development Applications
1 2 (2.02%) Visual Studio
2 1 (1.01%) Git (software)
2 1 (1.01%) JIRA
General
1 15 (15.15%) Finance
2 9 (9.09%) Manufacturing
3 8 (8.08%) Legal
4 6 (6.06%) Retail
5 5 (5.05%) Law
6 4 (4.04%) Telecoms
7 2 (2.02%) Automotive
7 2 (2.02%) Back Office
8 1 (1.01%) Advertising
8 1 (1.01%) Electronics
Libraries, Frameworks & Software Standards
1 15 (15.15%) EDI
2 6 (6.06%) .NET
3 4 (4.04%) ODBC
4 3 (3.03%) Web Services
5 2 (2.02%) ASP.NET
5 2 (2.02%) EDIFACT
5 2 (2.02%) SOAP
6 1 (1.01%) .NET Framework
6 1 (1.01%) AngularJS
6 1 (1.01%) ASP.NET MVC
6 1 (1.01%) ASP.NET Web API
6 1 (1.01%) COM
6 1 (1.01%) CSS
6 1 (1.01%) Entity Framework
6 1 (1.01%) jQuery
6 1 (1.01%) Middleware
6 1 (1.01%) Ninject
6 1 (1.01%) SAP CAF
6 1 (1.01%) Spring
6 1 (1.01%) Twitter Bootstrap
Miscellaneous
1 8 (8.08%) Computer Science
2 7 (7.07%) Driving Licence
3 5 (5.05%) Analytical Skills
4 4 (4.04%) iPad
5 3 (3.03%) FMCG
6 2 (2.02%) Blackberry
6 2 (2.02%) iPhone
6 2 (2.02%) Management Information System
6 2 (2.02%) TRADACOMS
6 2 (2.02%) User Experience
7 1 (1.01%) BYOD
7 1 (1.01%) Data Centre
7 1 (1.01%) Enterprise Software
7 1 (1.01%) Life Science
7 1 (1.01%) Linux Command Line
7 1 (1.01%) Mobile App
7 1 (1.01%) RSA SecurID
7 1 (1.01%) Smartphone
7 1 (1.01%) Wiki
Operating Systems
1 38 (38.38%) Windows
2 17 (17.17%) Windows Server
3 15 (15.15%) Windows 10
3 15 (15.15%) Windows 7
4 9 (9.09%) Windows 8
5 7 (7.07%) Windows Server 2012
6 5 (5.05%) Windows Server 2008
7 4 (4.04%) Linux
8 2 (2.02%) Android
8 2 (2.02%) Windows Phone
9 1 (1.01%) Unix
9 1 (1.01%) Windows XP
Processes & Methodologies
1 41 (41.41%) ITIL
2 18 (18.18%) Service Management
3 9 (9.09%) Stakeholder Management
4 8 (8.08%) Agile Software Development
4 8 (8.08%) E-Commerce
5 7 (7.07%) Open Source
5 7 (7.07%) Ticket Management
6 6 (6.06%) Document Management
6 6 (6.06%) PRINCE2
6 6 (6.06%) Web Development
7 5 (5.05%) ERP
7 5 (5.05%) Logistics
8 4 (4.04%) Change Management
8 4 (4.04%) CRM
8 4 (4.04%) ITIL V3
8 4 (4.04%) ITSM
8 4 (4.04%) Service Delivery
8 4 (4.04%) User Acceptance Testing
8 4 (4.04%) Workflow
9 3 (3.03%) Project Management
Programming Languages
1 20 (20.20%) SQL
2 8 (8.08%) T-SQL
3 5 (5.05%) C#
4 4 (4.04%) PL/SQL
5 3 (3.03%) JavaScript
6 2 (2.02%) Java
6 2 (2.02%) VB.NET
6 2 (2.02%) VBScript
7 1 (1.01%) C-shell
7 1 (1.01%) Korn
7 1 (1.01%) Perl
7 1 (1.01%) VB
7 1 (1.01%) VBA
Qualifications
1 15 (15.15%) Degree
2 14 (14.14%) Microsoft Certification
3 8 (8.08%) Computer Science Degree
4 7 (7.07%) MCP
5 6 (6.06%) Master's Degree
5 6 (6.06%) MCPD
5 6 (6.06%) MCSD
6 5 (5.05%) MCSA
7 3 (3.03%) ITIL Certification
7 3 (3.03%) MCSE
8 1 (1.01%) MCITP
8 1 (1.01%) MCTS
8 1 (1.01%) SAP Certification
Quality Assurance & Compliance
1 11 (11.11%) SLA
2 2 (2.02%) Data Quality
System Software
1 30 (30.30%) Active Directory
2 9 (9.09%) Hyper-V
3 8 (8.08%) VMware Infrastructure
4 4 (4.04%) Terminal Services
4 4 (4.04%) Virtual Desktop
5 2 (2.02%) XenApp
6 1 (1.01%) vSphere
Systems Management
1 5 (5.05%) SCCM
2 1 (1.01%) AirWatch
2 1 (1.01%) Cisco CUCM
2 1 (1.01%) WSUS
Vendors
1 28 (28.28%) Microsoft
2 21 (21.21%) SAP
3 12 (12.12%) VMware
4 11 (11.11%) Oracle
5 10 (10.10%) Citrix
6 7 (7.07%) Cisco
7 6 (6.06%) iManage
8 4 (4.04%) Apple
9 3 (3.03%) HP
10 2 (2.02%) Capita
10 2 (2.02%) Google
10 2 (2.02%) SolarWinds
11 1 (1.01%) Canon
11 1 (1.01%) Dell
11 1 (1.01%) JD Edwards
11 1 (1.01%) Palo Alto
11 1 (1.01%) Pegasus
11 1 (1.01%) ServiceNow
11 1 (1.01%) Sophos
11 1 (1.01%) Splunk