Service Analyst Contracts in the Midlands

Service Analyst
England > Midlands

The median Service Analyst daily rate in the Midlands is £150 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 106 92 91
Rank change year-on-year -14 -1 -20
Contract jobs requiring a Service Analyst 31 73 117
As % of all contract jobs advertised in the Midlands 1.13% 2.11% 2.31%
As % of the Job Titles category 1.23% 2.23% 2.41%
Number of daily rates quoted 21 43 77
10th Percentile £129 £107 £105
25th Percentile - £119 £125
Median daily rate (50th Percentile) £150 £150 £150
Median % change year-on-year - - +50.00%
75th Percentile £200 £190 £243
90th Percentile - £540 £394
England median daily rate £200 £225 £190
% change year-on-year -11.11% +18.42% +31.03%
Number of hourly rates quoted 6 13 16
10th Percentile £14.02 £11.00 -
25th Percentile £14.19 £12.50 £8.37
Median hourly rate £15.45 £13.00 £13.00
Median % change year-on-year +18.81% - +7.33%
75th Percentile £20.17 £15.74 £15.00
90th Percentile £21.73 £18.95 £15.13
England median hourly rate £14.81 £15.50 £14.50
% change year-on-year -4.48% +6.90% +3.72%

All Contract IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the Midlands with a recognized job title 2,522 3,270 4,862
% of contract IT jobs with a recognized job title 91.94% 94.54% 95.88%
Number of daily rates quoted 1,704 2,299 3,556
10th Percentile £213 £224 £205
25th Percentile £325 £363 £357
Median daily rate (50th Percentile) £467 £475 £458
Median % change year-on-year -1.79% +3.66% +14.56%
75th Percentile £588 £579 £550
90th Percentile £688 £675 £650
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 212 130 179
10th Percentile £11.84 £11.98 £10.50
25th Percentile £14.27 £15.13 £13.74
Median hourly rate £19.59 £20.00 £17.11
Median % change year-on-year -2.05% +16.92% +12.16%
75th Percentile £35.00 £28.38 £22.00
90th Percentile £54.80 £60.50 £32.10
England median hourly rate £35.65 £45.00 £22.50
% change year-on-year -20.78% +100.00% +0.36%

Service Analyst
Job Vacancy Trend in the Midlands

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Analyst in the Midlands

Service Analyst
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Service Analyst in the Midlands.

Daily rate trend for Service Analyst in the Midlands

Service Analyst
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing Service Analyst in the Midlands over the 6 months to 25 April 2024.

Daily rate histogram for Service Analyst in the Midlands

Service Analyst
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing Service Analyst in the Midlands.

Hourly rate trend for Service Analyst in the Midlands

Service Analyst
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the Midlands region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +3 17 £150 -6.25% 14
East Midlands +1 14 £155 +27.05% 4
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 25 April 2024, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Midlands region featuring Service Analyst in the job title.

1 17 (54.84%) Windows
2 15 (48.39%) Windows 10
3 13 (41.94%) Customer Service
3 13 (41.94%) Active Directory
4 12 (38.71%) Microsoft 365
5 10 (32.26%) Social Skills
5 10 (32.26%) Microsoft
6 7 (22.58%) Microsoft Exchange
7 6 (19.35%) Problem-Solving
7 6 (19.35%) Microsoft Office
7 6 (19.35%) VPN
8 5 (16.13%) Analytical Skills
9 4 (12.90%) Mobile Device Management
9 4 (12.90%) Digital Strategy
10 3 (9.68%) Microsoft Intune
10 3 (9.68%) Entra ID
10 3 (9.68%) Service Management
10 3 (9.68%) ITIL
10 3 (9.68%) Windows 7
10 3 (9.68%) Azure
10 3 (9.68%) Finance
10 3 (9.68%) Asset Management
11 2 (6.45%) Facilities Management
11 2 (6.45%) VMware
11 2 (6.45%) SC Cleared
11 2 (6.45%) Security Cleared
11 2 (6.45%) VMware Infrastructure
11 2 (6.45%) Windows Server 2008
11 2 (6.45%) VoIP
11 2 (6.45%) DHCP

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (22.58%) Microsoft Exchange
Applications
1 6 (19.35%) Microsoft Office
2 1 (3.23%) Chatbot
Cloud Services
1 12 (38.71%) Microsoft 365
2 3 (9.68%) Azure
2 3 (9.68%) Entra ID
3 1 (3.23%) Dynamics 365
3 1 (3.23%) SaaS
Communications & Networking
1 6 (19.35%) VPN
2 2 (6.45%) DHCP
2 2 (6.45%) DNS
2 2 (6.45%) Firewall
2 2 (6.45%) Remote Desktop
2 2 (6.45%) TCP/IP
2 2 (6.45%) VoIP
3 1 (3.23%) Wireless
General
1 10 (32.26%) Social Skills
2 5 (16.13%) Analytical Skills
3 3 (9.68%) Finance
4 2 (6.45%) Public Sector
5 1 (3.23%) Financial Institution
5 1 (3.23%) Pharmaceutical
Miscellaneous
1 1 (3.23%) Analytical Mindset
1 1 (3.23%) Data Centre
1 1 (3.23%) Hedge funds
1 1 (3.23%) IVR
1 1 (3.23%) Operational Technology
Operating Systems
1 17 (54.84%) Windows
2 15 (48.39%) Windows 10
3 3 (9.68%) Windows 7
4 2 (6.45%) Windows Server
4 2 (6.45%) Windows Server 2008
4 2 (6.45%) Windows Server 2012
4 2 (6.45%) Windows Server 2016
4 2 (6.45%) Windows Server 2019
Processes & Methodologies
1 13 (41.94%) Customer Service
2 6 (19.35%) Problem-Solving
3 4 (12.90%) Digital Strategy
3 4 (12.90%) Mobile Device Management
4 3 (9.68%) Asset Management
4 3 (9.68%) ITIL
4 3 (9.68%) Service Management
5 2 (6.45%) EAM
5 2 (6.45%) ERP
5 2 (6.45%) Facilities Management
5 2 (6.45%) Server Monitoring
6 1 (3.23%) Computer Science
6 1 (3.23%) Contingency Planning
6 1 (3.23%) Continuous Improvement
6 1 (3.23%) Conversational UI
6 1 (3.23%) Customer Experience
6 1 (3.23%) Digital Transformation Programme
6 1 (3.23%) Project Delivery
6 1 (3.23%) Project Management
6 1 (3.23%) WFM
Programming Languages
1 2 (6.45%) SQL
Qualifications
1 2 (6.45%) ITIL Certification
1 2 (6.45%) SC Cleared
1 2 (6.45%) Security Cleared
2 1 (3.23%) BPSS Clearance
2 1 (3.23%) Degree
Quality Assurance & Compliance
1 2 (6.45%) SLA
System Software
1 13 (41.94%) Active Directory
2 2 (6.45%) Terminal Services
2 2 (6.45%) VMware Infrastructure
Systems Management
1 3 (9.68%) Microsoft Intune
Vendors
1 10 (32.26%) Microsoft
2 2 (6.45%) ServiceNow
2 2 (6.45%) VMware
3 1 (3.23%) Citrix
3 1 (3.23%) Sun