The median contractor rate for a Service Analyst was £300 per day in advertised job vacancies in England during the 3 months to 27 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
UK / England
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 213 173 138
Rank change year-on-year -40 -35  
Contract jobs requiring a Service Analyst 522 746 882
As % of all contract IT jobs advertised in England 1.21% 1.50% 1.76%
As % of the Job Titles category 1.27% 1.58% 1.85%
Number of daily rates quoted 310 396 403
Median daily rate £300 £220 £300
Median daily rate % change year-on-year +36.36% -26.66%  
90% offered a daily rate of more than £105 £106 £118
10% offered a daily rate of more than £475 £474 £475
UK excluding London median daily rate £263 £188 £300
% change year-on-year +40.00% -37.50%  
Number of hourly rates quoted 95 169 240
Median hourly rate £13.60 £14.00 £13.20
Median hourly rate % change year-on-year -2.85% +6.04%  
90% offered a hourly rate of more than £11.07 £10.34 £10.44
10% offered a hourly rate of more than £18.60 £19.00 £19.00
UK excluding London median hourly rate £12.50 £14.00 £13.00
% change year-on-year -10.71% +7.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 40980 47134 47634
As % of all contract IT job vacancies advertised in England 94.76% 95.05% 94.86%
Number of daily rates quoted 26691 31127 30520
Median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25%  
90% offered a daily rate of more than £275 £263 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1258 1393 1823
Median hourly rate £18.10 £17.50 £16.50
Median hourly rate % change year-on-year +3.42% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £43.50 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

Service Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in England

Service Analyst
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in England.

Contractor daily rate trend for Service Analyst in England

Service Analyst
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Service Analyst in England over the 3 months to 27 June 2017.

Contractor daily rate histogram for Service Analyst in England

Service Analyst
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Analyst in England.

Contractor hourly rate trend for Service Analyst in England

Service Analyst
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Service Analyst in England over the 3 months to 27 June 2017.

Contractor hourly rate histogram for Service Analyst in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -37 187 £325 +8.33% 30
South East -13 127 £388 +49.03% 23
Yorkshire +31 52 £175 -37.50% 17
West Midlands +20 43 £185 +60.86% 5
East of England -54 32 £211 +62.50% 9
South West -20 29 £300 +57.89% 5
North West -3 26 £120 -58.90% 4
East Midlands -15 25 £95 -13.63% 2
North East +72 7 £325 +217.07% 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 27 June 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Analyst in the job title.

1 379 (37.08%) Windows
2 337 (32.97%) ITIL
3 336 (32.88%) Active Directory
4 268 (26.22%) Finance
5 267 (26.13%) Microsoft
6 252 (24.66%) Microsoft Office
7 197 (19.28%) Windows 7
8 157 (15.36%) Service Management
9 129 (12.62%) SLA
10 96 (9.39%) ITSM
11 81 (7.93%) Analytical Skills
12 73 (7.14%) Agile Software Development
13 68 (6.65%) Security Cleared
13 68 (6.65%) ITIL Certification
14 66 (6.46%) Microsoft Excel
14 66 (6.46%) Windows XP
14 66 (6.46%) Business Analysis
15 64 (6.26%) Incident Management
16 63 (6.16%) Service Delivery
17 62 (6.07%) Change Management
18 61 (5.97%) Windows 10
19 60 (5.87%) Office 365
20 58 (5.68%) Banking
21 56 (5.48%) SQL
22 55 (5.38%) MS Exchange
23 53 (5.19%) Stakeholder Management
24 51 (4.99%) ServiceNow
25 49 (4.79%) Citrix
25 49 (4.79%) Problem Management
26 47 (4.60%) Legal

Service Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (5.38%) MS Exchange
2 37 (3.62%) SharePoint
3 25 (2.45%) Blackberry Enterprise Server
4 19 (1.86%) Exchange Server 2010
5 14 (1.37%) IBM Notes
6 12 (1.17%) Skype for Business
7 9 (0.88%) Exchange Server 2003
8 8 (0.78%) Exchange Server 2007
8 8 (0.78%) SharePoint 2013
9 4 (0.39%) Exchange Server 2013
9 4 (0.39%) Oracle SOA Suite
9 4 (0.39%) Oracle Workflow
9 4 (0.39%) SharePoint 2010
10 3 (0.29%) Confluence
10 3 (0.29%) IIS
11 2 (0.20%) JBoss
11 2 (0.20%) SAS
11 2 (0.20%) Tomcat
11 2 (0.20%) WildFly
12 1 (0.098%) Apache
Applications
1 252 (24.66%) Microsoft Office
2 66 (6.46%) Microsoft Excel
3 31 (3.03%) Microsoft PowerPoint
3 31 (3.03%) MS Visio
4 7 (0.68%) Microsoft Project
5 6 (0.59%) Spreadsheet
6 3 (0.29%) InfoPath
Business Applications
1 21 (2.05%) Remedy ITSM
2 9 (0.88%) Dynamics CRM
3 3 (0.29%) SystmOne
4 2 (0.20%) assyst
4 2 (0.20%) Dynamics AX
4 2 (0.20%) Workday HCM
5 1 (0.098%) CA PPM
5 1 (0.098%) Dynamics NAV
5 1 (0.098%) Eagle PACE
5 1 (0.098%) Payment Gateway
5 1 (0.098%) Salesforce.com CRM
5 1 (0.098%) SAP Oil and Gas
Cloud Services
1 60 (5.87%) Office 365
2 11 (1.08%) Microsoft Azure
3 7 (0.68%) Azure Active Directory
4 3 (0.29%) Amazon AWS
4 3 (0.29%) Cloud Computing
4 3 (0.29%) SaaS
5 2 (0.20%) G Suite
5 2 (0.20%) IaaS
5 2 (0.20%) OneDrive
6 1 (0.098%) Google Drive
6 1 (0.098%) Oracle Service Cloud
Communications & Networking
1 37 (3.62%) TCP/IP
2 36 (3.52%) VPN
3 25 (2.45%) DHCP
3 25 (2.45%) DNS
4 21 (2.05%) WAN
5 20 (1.96%) LAN
5 20 (1.96%) Remote Desktop
6 18 (1.76%) Wireless
7 16 (1.57%) Internet
8 9 (0.88%) Firewall
8 9 (0.88%) Skype
9 7 (0.68%) Intranet
10 6 (0.59%) Wi-Fi
11 5 (0.49%) SAN
11 5 (0.49%) VoIP
12 4 (0.39%) HTTP
13 2 (0.20%) Cisco Nexus
13 2 (0.20%) LDAP
13 2 (0.20%) PBX
13 2 (0.20%) Unified Communications
Database & Business Intelligence
1 12 (1.17%) SQL Server
2 9 (0.88%) Relational Database
3 5 (0.49%) IBM InfoSphere
4 4 (0.39%) DataStage
4 4 (0.39%) DB2
4 4 (0.39%) MS Access
5 3 (0.29%) Power BI
6 2 (0.20%) Big Data
6 2 (0.20%) Blockchain
6 2 (0.20%) Crystal Reports
6 2 (0.20%) Data Warehouse
6 2 (0.20%) SQL Server Integration Services
6 2 (0.20%) SQL Server Reporting Services
7 1 (0.098%) BusinessObjects
7 1 (0.098%) MySQL
7 1 (0.098%) Oracle Database 10g
7 1 (0.098%) QlikView
7 1 (0.098%) SQL Server 2005
7 1 (0.098%) SQL Server 2008
7 1 (0.098%) SQL Server 2012
Development Applications
1 13 (1.27%) JIRA
2 6 (0.59%) LoadRunner
2 6 (0.59%) SoapUI
3 5 (0.49%) Visual Studio
4 4 (0.39%) ERwin
4 4 (0.39%) Fiddler
4 4 (0.39%) PowerDesigner
4 4 (0.39%) Talend Open Studio
4 4 (0.39%) Team Foundation Server
5 2 (0.20%) Selenium
6 1 (0.098%) Gatling
6 1 (0.098%) Git (software)
6 1 (0.098%) Jenkins
6 1 (0.098%) JUnit
6 1 (0.098%) NUnit
6 1 (0.098%) SonarQube
6 1 (0.098%) Sonatype Nexus
6 1 (0.098%) SpecFlow
6 1 (0.098%) SQL Server Management Studio (SSMS)
6 1 (0.098%) WebDriver
General
1 268 (26.22%) Finance
2 58 (5.68%) Banking
3 47 (4.60%) Legal
4 26 (2.54%) Retail
5 24 (2.35%) Law
5 24 (2.35%) Telecoms
6 19 (1.86%) Financial Institution
7 17 (1.66%) Investment Banking
8 12 (1.17%) French Language
9 11 (1.08%) Italian Language
10 8 (0.78%) Manufacturing
10 8 (0.78%) Marketing
10 8 (0.78%) Publishing
10 8 (0.78%) Retail Banking
11 7 (0.68%) Back Office
11 7 (0.68%) Billing
11 7 (0.68%) Japanese Language
12 5 (0.49%) German Language
12 5 (0.49%) Spanish Language
13 4 (0.39%) Portuguese Language
Libraries, Frameworks & Software Standards
1 13 (1.27%) Web Services
2 12 (1.17%) FIX Protocol
3 11 (1.08%) XML
4 6 (0.59%) .NET
4 6 (0.59%) HTML
4 6 (0.59%) Middleware
4 6 (0.59%) Oracle Fusion
5 5 (0.49%) CSS
6 4 (0.39%) AngularJS
6 4 (0.39%) REST
6 4 (0.39%) XML Messaging
6 4 (0.39%) XML Schema
7 2 (0.20%) jQuery
7 2 (0.20%) OAuth
7 2 (0.20%) React
7 2 (0.20%) Twitter Bootstrap
8 1 (0.098%) Java EE
8 1 (0.098%) JSF
8 1 (0.098%) RESTful
8 1 (0.098%) Spring
Miscellaneous
1 81 (7.93%) Analytical Skills
2 47 (4.60%) Blackberry
3 30 (2.94%) Management Information System
4 19 (1.86%) Data Centre
4 19 (1.86%) Video Conferencing
5 18 (1.76%) NHS
6 15 (1.47%) iPhone
7 12 (1.17%) Smartphone
7 12 (1.17%) User Experience
8 11 (1.08%) Driving Licence
8 11 (1.08%) Enterprise Software
9 9 (0.88%) Greenfield Project
10 8 (0.78%) Computer Science
11 6 (0.59%) Client/Server
11 6 (0.59%) CMDB
11 6 (0.59%) iPad
11 6 (0.59%) PDA
11 6 (0.59%) Replication
12 5 (0.49%) Derivative
12 5 (0.49%) SWIFT
Operating Systems
1 379 (37.08%) Windows
2 197 (19.28%) Windows 7
3 66 (6.46%) Windows XP
4 61 (5.97%) Windows 10
5 45 (4.40%) Windows Server
6 31 (3.03%) Mac OS X
7 26 (2.54%) Android
7 26 (2.54%) Windows 8
8 17 (1.66%) Windows Server 2008
9 15 (1.47%) Apple iOS
9 15 (1.47%) Windows Vista
10 14 (1.37%) Linux
11 13 (1.27%) Unix
12 12 (1.17%) Windows Server 2012
13 10 (0.98%) Windows Server 2003
14 8 (0.78%) Mac OS
14 8 (0.78%) Windows 2000
15 3 (0.29%) Solaris
16 1 (0.098%) MVS
16 1 (0.098%) Windows NT
Processes & Methodologies
1 337 (32.97%) ITIL
2 157 (15.36%) Service Management
3 96 (9.39%) ITSM
4 73 (7.14%) Agile Software Development
5 66 (6.46%) Business Analysis
6 64 (6.26%) Incident Management
7 63 (6.16%) Service Delivery
8 62 (6.07%) Change Management
9 53 (5.19%) Stakeholder Management
10 49 (4.79%) Problem Management
11 43 (4.21%) Migration
12 38 (3.72%) Data Analysis
12 38 (3.72%) Project Management
13 34 (3.33%) Waterfall
14 31 (3.03%) Root Cause Analysis
15 25 (2.45%) ITIL V3
15 25 (2.45%) Workflow
16 22 (2.15%) SDLC
17 21 (2.05%) CRM
17 21 (2.05%) Test Scripting
Programming Languages
1 56 (5.48%) SQL
2 13 (1.27%) Java
3 8 (0.78%) C#
3 8 (0.78%) VBA
4 7 (0.68%) Perl
4 7 (0.68%) PowerShell
5 4 (0.39%) C
5 4 (0.39%) JavaScript
5 4 (0.39%) PL/SQL
5 4 (0.39%) Python
6 1 (0.098%) C++
6 1 (0.098%) PHP
6 1 (0.098%) R
6 1 (0.098%) VB
Qualifications
1 68 (6.65%) ITIL Certification
1 68 (6.65%) Security Cleared
2 46 (4.50%) SC Cleared
3 36 (3.52%) Degree
4 23 (2.25%) Microsoft Certification
5 18 (1.76%) ISEB
6 15 (1.47%) MCP
7 13 (1.27%) ISTQB
8 11 (1.08%) DV Cleared
8 11 (1.08%) MCSE
9 7 (0.68%) BPSS Clearance
10 6 (0.59%) A+ Certification
10 6 (0.59%) MCSA
10 6 (0.59%) MOS
11 4 (0.39%) Computer Science Degree
11 4 (0.39%) IIBA
11 4 (0.39%) ITIL Foundation Certificate
12 3 (0.29%) DBS Check
13 2 (0.20%) ISTQB Foundation Certification
13 2 (0.20%) Master's Degree
Quality Assurance & Compliance
1 129 (12.62%) SLA
2 20 (1.96%) PMO
3 14 (1.37%) QA
4 8 (0.78%) MiFID
5 7 (0.68%) EMIR
6 4 (0.39%) ISO 20022
7 3 (0.29%) Data Quality
7 3 (0.29%) Disclosure Scotland
7 3 (0.29%) Dodd-Frank
7 3 (0.29%) GDPR
8 2 (0.20%) FATCA
8 2 (0.20%) ISO 9000
8 2 (0.20%) ISO/IEC 20000
9 1 (0.098%) COBIT
9 1 (0.098%) IFRS
9 1 (0.098%) ISO 9001
9 1 (0.098%) ISO/IEC 27001
9 1 (0.098%) P3O
9 1 (0.098%) PCI DSS
9 1 (0.098%) Sarbanes-Oxley
System Software
1 336 (32.88%) Active Directory
2 17 (1.66%) VMware Infrastructure
3 16 (1.57%) vSphere
4 8 (0.78%) Virtual Desktop
5 6 (0.59%) XenApp
6 3 (0.29%) Hyper-V
7 2 (0.20%) Terminal Services
7 2 (0.20%) VMware ESXi
8 1 (0.098%) Oracle RAC
8 1 (0.098%) Tivoli Workload Scheduler
8 1 (0.098%) XenDesktop
Systems Management
1 37 (3.62%) SCCM
2 7 (0.68%) Microsoft Intune
2 7 (0.68%) Systems Management Server (SMS)
3 5 (0.49%) AirWatch
3 5 (0.49%) HP Quality Center
3 5 (0.49%) SCOM
4 3 (0.29%) Microsoft Clustering
4 3 (0.29%) Symantec Enterprise Vault
5 2 (0.20%) DameWare
5 2 (0.20%) EMC NetWorker
5 2 (0.20%) Symantec Endpoint Protection
5 2 (0.20%) Tivoli
5 2 (0.20%) vRealize
6 1 (0.098%) Cisco CUCM
6 1 (0.098%) PowerCLI
6 1 (0.098%) SafeCom
Vendors
1 267 (26.13%) Microsoft
2 51 (4.99%) ServiceNow
3 49 (4.79%) Citrix
4 43 (4.21%) Cisco
5 40 (3.91%) Remedy
6 36 (3.52%) LANDesk
7 30 (2.94%) Oracle
8 26 (2.54%) VMware
9 24 (2.35%) HP
10 23 (2.25%) Apple
11 14 (1.37%) Lotus
12 10 (0.98%) Google
13 9 (0.88%) Avaya
13 9 (0.88%) SAP
14 7 (0.68%) Altiris
14 7 (0.68%) BMC
14 7 (0.68%) Workday
15 6 (0.59%) iManage
15 6 (0.59%) Intel
15 6 (0.59%) Polycom
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