Service Analyst Contracts in England

Service Analyst
UK > England

The median Service Analyst daily rate in England is £200 according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 177 216 212
Rank change year-on-year +39 -4 +54
Contract jobs requiring a Service Analyst 487 597 993
As % of all contract jobs advertised in England 1.34% 1.22% 1.40%
As % of the Job Titles category 1.44% 1.29% 1.47%
Number of daily rates quoted 217 357 581
10th Percentile £132 £130 £120
25th Percentile £155 £163 £150
Median daily rate (50th Percentile) £200 £225 £200
Median % change year-on-year -11.11% +12.50% +33.33%
75th Percentile £358 £430 £475
90th Percentile £550 £538 £575
UK median daily rate £200 £225 £200
% change year-on-year -11.11% +12.50% +33.33%
Number of hourly rates quoted 197 119 205
10th Percentile £12.86 £12.63 £11.05
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £14.81 £15.50 £14.50
Median % change year-on-year -4.45% +6.90% +3.72%
75th Percentile £18.75 £18.82 £17.50
90th Percentile £21.46 £20.64 £20.56
UK median hourly rate £14.84 £15.50 £14.50
% change year-on-year -4.26% +6.90% +3.65%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,813 46,135 67,590
% of contract IT jobs with a recognized job title 92.72% 94.65% 95.47%
Number of daily rates quoted 22,418 32,774 48,161
10th Percentile £281 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.69%
75th Percentile £645 £663 £644
90th Percentile £750 £760 £743
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.01%
Number of hourly rates quoted 2,438 1,361 1,875
10th Percentile £12.87 £14.52 £12.50
25th Percentile £16.30 £20.00 £15.52
Median hourly rate £37.18 £45.00 £23.00
Median % change year-on-year -17.38% +95.65% +4.03%
75th Percentile £61.30 £65.02 £48.75
90th Percentile £73.75 £77.00 £63.75
UK median hourly rate £37.18 £45.00 £23.91
% change year-on-year -17.38% +88.21% +6.27%

Service Analyst
Job Vacancy Trend in England

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Analyst in England

Service Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Analyst in England.

Daily rate trend for Service Analyst in England

Service Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Analyst in England over the 6 months to 14 May 2024.

Daily rate histogram for Service Analyst in England

Service Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Analyst in England.

Hourly rate trend for Service Analyst in England

Service Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Analyst in England over the 6 months to 14 May 2024.

Hourly rate histogram for Service Analyst in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the England region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +14 140 £158 -10.00% 22
London -14 128 £325 +17.12% 17
South West +49 74 £275 +66.67% 12
North of England +14 68 £158 -30.00% 30
North West +32 42 £200 - 17
South East +2 41 £170 -21.84% 23
Midlands -9 34 £155 +8.77% 25
Yorkshire +9 26 £150 -42.86% 11
West Midlands -3 19 £150 -16.67% 14
East Midlands +6 15 £160 +31.15% 11
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 14 May 2024, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Service Analyst in the job title.

1 235 (48.25%) Customer Service
2 169 (34.70%) ITIL
3 148 (30.39%) Windows
4 144 (29.57%) Microsoft
5 138 (28.34%) Problem-Solving
6 135 (27.72%) Social Skills
6 135 (27.72%) Microsoft 365
7 125 (25.67%) Active Directory
8 122 (25.05%) Security Cleared
9 118 (24.23%) Incident Management
10 102 (20.94%) ServiceNow
11 95 (19.51%) SC Cleared
12 84 (17.25%) SLA
13 81 (16.63%) Windows 10
14 79 (16.22%) Microsoft Office
14 79 (16.22%) Finance
15 65 (13.35%) Service Management
16 63 (12.94%) ITSM
16 63 (12.94%) Citrix
17 60 (12.32%) Service Delivery
18 52 (10.68%) Analytical Skills
19 50 (10.27%) Public Sector
19 50 (10.27%) Microsoft Certification
19 50 (10.27%) Microsoft Excel
20 45 (9.24%) Banking
21 43 (8.83%) A+ Certification
21 43 (8.83%) Mathematics
22 42 (8.62%) Microsoft PowerPoint
22 42 (8.62%) Wi-Fi
23 41 (8.42%) MCSA

Service Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (7.39%) Microsoft Exchange
2 19 (3.90%) SharePoint
3 7 (1.44%) Confluence
4 5 (1.03%) SharePoint Server
5 1 (0.21%) Apache Spark
5 1 (0.21%) SAS
5 1 (0.21%) Skype for Business
Applications
1 79 (16.22%) Microsoft Office
2 50 (10.27%) Microsoft Excel
3 42 (8.62%) Microsoft PowerPoint
4 5 (1.03%) MS Visio
5 1 (0.21%) Chatbot
5 1 (0.21%) Microsoft Project
Business Applications
1 5 (1.03%) Remedy ITSM
2 1 (0.21%) SAP MM
Cloud Services
1 135 (27.72%) Microsoft 365
2 26 (5.34%) Azure
3 12 (2.46%) Power Platform
4 10 (2.05%) Entra ID
5 6 (1.23%) WhatsApp
6 5 (1.03%) Azure Stack
6 5 (1.03%) OneDrive
7 4 (0.82%) AWS
7 4 (0.82%) IBM Blueworks
7 4 (0.82%) Lucidchart
8 3 (0.62%) Google Workspace
8 3 (0.62%) Slack
9 2 (0.41%) Cloud Computing
9 2 (0.41%) Dynamics 365
9 2 (0.41%) Mimecast
9 2 (0.41%) SaaS
10 1 (0.21%) Asana
10 1 (0.21%) Datadog
10 1 (0.21%) IaaS
10 1 (0.21%) Zapier
Communications & Networking
1 42 (8.62%) Wi-Fi
2 20 (4.11%) VPN
3 14 (2.87%) Wireless
4 13 (2.67%) Firewall
5 9 (1.85%) DHCP
5 9 (1.85%) DNS
6 5 (1.03%) BGP
6 5 (1.03%) WAN
7 4 (0.82%) Internet
7 4 (0.82%) LAN
7 4 (0.82%) TCP/IP
8 3 (0.62%) Structured Cabling
9 2 (0.41%) Remote Desktop
9 2 (0.41%) VoIP
10 1 (0.21%) Broadband
10 1 (0.21%) Cisco IOS
10 1 (0.21%) MPLS
10 1 (0.21%) Skype
10 1 (0.21%) Unified Communications
Database & Business Intelligence
1 12 (2.46%) Power BI
2 3 (0.62%) Oracle Reports
3 1 (0.21%) Data Warehouse
3 1 (0.21%) Hadoop
3 1 (0.21%) PostgreSQL
3 1 (0.21%) Relational Database
3 1 (0.21%) SAS Enterprise Guide
3 1 (0.21%) SQL Server
3 1 (0.21%) Tableau
Development Applications
1 11 (2.26%) JIRA
2 1 (0.21%) GitLab
General
1 135 (27.72%) Social Skills
2 79 (16.22%) Finance
3 52 (10.68%) Analytical Skills
4 50 (10.27%) Public Sector
5 45 (9.24%) Banking
6 40 (8.21%) Retail
7 12 (2.46%) Legal
8 11 (2.26%) Organisational Skills
9 9 (1.85%) Financial Institution
10 6 (1.23%) Advertising
11 5 (1.03%) Telecoms
12 4 (0.82%) Documentation Skills
13 3 (0.62%) Aerospace
13 3 (0.62%) Manufacturing
14 2 (0.41%) Automotive
14 2 (0.41%) Back Office
14 2 (0.41%) Billing
14 2 (0.41%) Front Office
14 2 (0.41%) Law
14 2 (0.41%) Military
Libraries, Frameworks & Software Standards
1 1 (0.21%) SAP PI
Miscellaneous
1 34 (6.98%) Management Information System
2 18 (3.70%) NHS
3 9 (1.85%) Analytical Mindset
4 8 (1.64%) Hedge funds
5 6 (1.23%) CMDB
5 6 (1.23%) Onboarding
6 5 (1.03%) iPhone
6 5 (1.03%) Private Cloud
7 4 (0.82%) Self-Motivation
7 4 (0.82%) Video Conferencing
8 3 (0.62%) Derivative
8 3 (0.62%) iPad
9 2 (0.41%) Legacy Systems
9 2 (0.41%) SWIFT Messaging Network
10 1 (0.21%) Data Centre
10 1 (0.21%) Enterprise Software
10 1 (0.21%) Operational Technology
10 1 (0.21%) Product Ownership
10 1 (0.21%) Reference Data
10 1 (0.21%) Smartphone
Operating Systems
1 148 (30.39%) Windows
2 81 (16.63%) Windows 10
3 13 (2.67%) Windows 7
4 8 (1.64%) Windows Server
5 6 (1.23%) Android
5 6 (1.23%) Linux
6 5 (1.03%) Mac OS
6 5 (1.03%) Unix
7 4 (0.82%) Apple iOS
8 3 (0.62%) Windows Server 2012
9 2 (0.41%) Windows Server 2008
9 2 (0.41%) Windows Server 2016
9 2 (0.41%) Windows Server 2019
10 1 (0.21%) Mac OS X
10 1 (0.21%) VMS
Processes & Methodologies
1 235 (48.25%) Customer Service
2 169 (34.70%) ITIL
3 138 (28.34%) Problem-Solving
4 118 (24.23%) Incident Management
5 65 (13.35%) Service Management
6 63 (12.94%) ITSM
7 60 (12.32%) Service Delivery
8 43 (8.83%) Mathematics
9 26 (5.34%) Problem Management
10 24 (4.93%) Change Management
11 19 (3.90%) Asset Management
11 19 (3.90%) Line Management
12 18 (3.70%) Continuous Improvement
12 18 (3.70%) Migration
13 14 (2.87%) Decision-Making
13 14 (2.87%) GAP Analysis
13 14 (2.87%) Time Management
14 13 (2.67%) Agile
14 13 (2.67%) Stakeholder Management
15 12 (2.46%) User Stories
Programming Languages
1 6 (1.23%) SQL
2 4 (0.82%) Python
3 2 (0.41%) Bash
4 1 (0.21%) Google Apps Script
4 1 (0.21%) PowerShell
4 1 (0.21%) Scala
Qualifications
1 122 (25.05%) Security Cleared
2 95 (19.51%) SC Cleared
3 50 (10.27%) Microsoft Certification
4 43 (8.83%) A+ Certification
5 41 (8.42%) MCSA
6 36 (7.39%) DV Cleared
7 35 (7.19%) MCP
8 34 (6.98%) Degree
9 11 (2.26%) ITIL Certification
10 10 (2.05%) CCNA
10 10 (2.05%) Cisco Certification
11 7 (1.44%) ITIL Foundation Certificate
12 6 (1.23%) BPSS Clearance
13 5 (1.03%) Computer Science Degree
14 3 (0.62%) ECDL
14 3 (0.62%) MCSE
15 2 (0.41%) CISA
15 2 (0.41%) CISM
15 2 (0.41%) CISSP
15 2 (0.41%) MOS
Quality Assurance & Compliance
1 84 (17.25%) SLA
2 13 (2.67%) Disclosure Scotland
3 9 (1.85%) QA
4 6 (1.23%) Data Quality
5 5 (1.03%) Government Security Classifications
6 3 (0.62%) ISO/IEC 27001
6 3 (0.62%) PMO
7 2 (0.41%) EMIR
7 2 (0.41%) ISO 9001
7 2 (0.41%) ISO/IEC 20000
7 2 (0.41%) MiFID
8 1 (0.21%) GDPR
8 1 (0.21%) ISO 22301
System Software
1 125 (25.67%) Active Directory
2 2 (0.41%) BitLocker
2 2 (0.41%) Terminal Services
2 2 (0.41%) Virtual Desktop
2 2 (0.41%) VMware Infrastructure
3 1 (0.21%) vSphere
Systems Management
1 22 (4.52%) SCCM
2 10 (2.05%) Microsoft Intune
3 5 (1.03%) IBM BigFix
3 5 (1.03%) Tivoli
4 2 (0.41%) Jamf Pro
5 1 (0.21%) Single Sign-On
Vendors
1 144 (29.57%) Microsoft
2 102 (20.94%) ServiceNow
3 63 (12.94%) Citrix
4 12 (2.46%) Sun
5 8 (1.64%) Remedy
6 7 (1.44%) Apple
7 6 (1.23%) Oracle
8 5 (1.03%) Atlassian
8 5 (1.03%) Cisco
9 4 (0.82%) NetApp
10 3 (0.62%) BMC
10 3 (0.62%) Kofax
10 3 (0.62%) SAP
11 2 (0.41%) Bloomberg
11 2 (0.41%) Dell
11 2 (0.41%) Google
11 2 (0.41%) HP
11 2 (0.41%) McAfee
11 2 (0.41%) Sophos
11 2 (0.41%) VMware