The median contractor rate for a Service Analyst was £213 per day in advertised job vacancies in England during the 3 months to 28 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Analyst
UK / England
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 216 177 135
Rank change year-on-year -39 -42  
Contract jobs requiring a Service Analyst 506 680 848
As % of all contract IT jobs advertised in England 1.22% 1.38% 1.73%
As % of the Job Titles category 1.28% 1.44% 1.82%
Number of daily rates quoted 264 362 403
Median daily rate £213 £265 £250
Median daily rate % change year-on-year -19.65% +5.80%  
90% offered a daily rate of more than £110 £110 £114
10% offered a daily rate of more than £475 £475 £471
UK excluding London median daily rate £225 £260 £250
% change year-on-year -13.46% +4.00%  
Number of hourly rates quoted 116 145 227
Median hourly rate £13.50 £13.50 £13.00
Median hourly rate % change year-on-year - +3.84%  
90% offered a hourly rate of more than £10.25 £10.59 £10.00
10% offered a hourly rate of more than £18.00 £19.00 £17.70
UK excluding London median hourly rate £12.50 £13.00 £12.50
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
England
Contract job vacancies with a job title containing a recognized job role 39444 47062 46529
As % of all contract IT job vacancies advertised in England 94.81% 95.27% 94.84%
Number of daily rates quoted 25724 30895 28569
Median daily rate £435 £425 £400
Median daily rate % change year-on-year +2.35% +6.25%  
90% offered a daily rate of more than £265 £263 £248
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1347 1459 1887
Median hourly rate £18.40 £18.50 £17.50
Median hourly rate % change year-on-year -0.54% +5.71%  
90% offered a hourly rate of more than £11.25 £11.30 £11.00
10% offered a hourly rate of more than £47.00 £47.50 £42.50
UK excluding London median hourly rate £17.50 £19.63 £17.00
% change year-on-year -10.82% +15.44%  

Service Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in England

Service Analyst
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Analyst in England.

Contractor daily rate trend for Service Analyst in England

Service Analyst
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Service Analyst in England over the 3 months to 28 March 2017.

Contractor daily rate histogram for Service Analyst in England

Service Analyst
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst in England.

Contractor hourly rate trend for Service Analyst in England

Service Analyst
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Service Analyst in England over the 3 months to 28 March 2017.

Contractor hourly rate histogram for Service Analyst in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the England region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -13 184 £200 -31.62% 23
South East -21 119 £390 +34.48% 27
West Midlands +27 44 £190 -9.52% 9
Yorkshire +13 41 £130 - 11
East of England -34 38 £175 -50.00% 12
North West +3 31 £135 -22.85% 7
East Midlands -16 20 £425 +282.88% 3
South West -19 17 £160 -48.80% 5
North East -13 8 £276 -38.61% 1
Midlands +10 3 £350 -12.50%
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 28 March 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Analyst in the job title.

1 428 (40.53%) Windows
2 365 (34.56%) Active Directory
3 360 (34.09%) ITIL
4 309 (29.26%) Microsoft
5 284 (26.89%) MS Office
6 250 (23.67%) Finance
7 231 (21.88%) Windows 7
8 168 (15.91%) MS Excel
9 164 (15.53%) Service Management
10 122 (11.55%) SLA
11 92 (8.71%) Windows XP
12 87 (8.24%) Analytical Skills
13 81 (7.67%) ITSM
14 77 (7.29%) Agile Software Development
15 75 (7.10%) Service Delivery
16 74 (7.01%) Citrix
17 73 (6.91%) Security Cleared
18 71 (6.72%) Incident Management
19 70 (6.63%) Legal
20 69 (6.53%) Problem Management
21 68 (6.44%) Change Management
21 68 (6.44%) Blackberry
22 63 (5.97%) ITIL Certification
23 56 (5.30%) Banking
24 55 (5.21%) MS Exchange
24 55 (5.21%) SQL
25 53 (5.02%) Stakeholder Management
25 53 (5.02%) Business Analysis
26 48 (4.55%) SC Cleared
26 48 (4.55%) Office 365

Service Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (5.21%) MS Exchange
2 41 (3.88%) Blackberry Enterprise Server
3 24 (2.27%) IBM Notes
3 24 (2.27%) SharePoint
4 21 (1.99%) Exchange Server 2010
5 10 (0.95%) Skype for Business
6 9 (0.85%) Exchange Server 2003
6 9 (0.85%) Exchange Server 2007
7 8 (0.76%) Exchange Server 2013
8 6 (0.57%) SAS
9 4 (0.38%) IIS
9 4 (0.38%) Oracle SOA Suite
9 4 (0.38%) SharePoint 2010
9 4 (0.38%) SharePoint 2013
10 2 (0.19%) Confluence
10 2 (0.19%) Oracle Workflow
11 1 (0.095%) Apache Pig
11 1 (0.095%) Apache Spark
11 1 (0.095%) CMS
11 1 (0.095%) WebSphere
Applications
1 284 (26.89%) MS Office
2 168 (15.91%) MS Excel
3 16 (1.52%) MS Visio
4 12 (1.14%) MS PowerPoint
5 11 (1.04%) MS Project
6 9 (0.85%) Spreadsheet
7 2 (0.19%) InfoPath
8 1 (0.095%) Open Workbench
8 1 (0.095%) SPSS
Business Applications
1 13 (1.23%) Remedy ITSM
2 10 (0.95%) Dynamics CRM
3 2 (0.19%) Dynamics AX
3 2 (0.19%) Payment Gateway
3 2 (0.19%) SAP Oil and Gas
3 2 (0.19%) Workday HCM
4 1 (0.095%) Adaptiv
4 1 (0.095%) assyst
4 1 (0.095%) Dynamics NAV
4 1 (0.095%) Eikon
4 1 (0.095%) Salesforce.com CRM
4 1 (0.095%) SystmOne
4 1 (0.095%) Visualfiles
Cloud Services
1 48 (4.55%) Office 365
2 9 (0.85%) Microsoft Azure
3 5 (0.47%) Amazon AWS
4 3 (0.28%) Azure Active Directory
4 3 (0.28%) Cloud Computing
4 3 (0.28%) SaaS
5 2 (0.19%) IaaS
5 2 (0.19%) OneDrive
6 1 (0.095%) Taleo
Communications & Networking
1 36 (3.41%) TCP/IP
2 21 (1.99%) DNS
3 19 (1.80%) DHCP
3 19 (1.80%) Internet
3 19 (1.80%) Remote Desktop
3 19 (1.80%) VPN
4 17 (1.61%) Wireless
5 16 (1.52%) LAN
6 15 (1.42%) WAN
7 11 (1.04%) Firewall
8 9 (0.85%) Intranet
8 9 (0.85%) VoIP
9 5 (0.47%) Skype
10 4 (0.38%) HTTP
11 3 (0.28%) IP Telephony
11 3 (0.28%) LDAP
12 2 (0.19%) ATM
12 2 (0.19%) BGP
12 2 (0.19%) Wi-Fi
13 1 (0.095%) OSPF
Database & Business Intelligence
1 10 (0.95%) Data Warehouse
2 6 (0.57%) Relational Database
2 6 (0.57%) SQL Server
3 5 (0.47%) MS Access
4 4 (0.38%) BusinessObjects
5 3 (0.28%) Big Data
5 3 (0.28%) Hadoop
6 2 (0.19%) DB2
6 2 (0.19%) Oracle BI EE
7 1 (0.095%) Apache Hive
7 1 (0.095%) DataStage
7 1 (0.095%) IBM InfoSphere
7 1 (0.095%) Impala
7 1 (0.095%) Oracle Database
7 1 (0.095%) Power BI
7 1 (0.095%) QlikView
7 1 (0.095%) SQL Server 2005
7 1 (0.095%) SQL Server 2008
7 1 (0.095%) SQL Server 2012
7 1 (0.095%) SQL Server 2014
Development Applications
1 10 (0.95%) JIRA
2 6 (0.57%) SoapUI
3 4 (0.38%) Fiddler
3 4 (0.38%) LoadRunner
4 3 (0.28%) Team Foundation Server
5 2 (0.19%) JMeter
5 2 (0.19%) NeoLoad
5 2 (0.19%) Selenium
5 2 (0.19%) WebDriver
6 1 (0.095%) ERwin
6 1 (0.095%) Git (software)
6 1 (0.095%) Jenkins
6 1 (0.095%) JUnit
6 1 (0.095%) MSTest
6 1 (0.095%) NUnit
6 1 (0.095%) PowerDesigner
6 1 (0.095%) SpecFlow
6 1 (0.095%) Talend Open Studio
6 1 (0.095%) Visual Studio
6 1 (0.095%) Visual Studio Team System
General
1 250 (23.67%) Finance
2 70 (6.63%) Legal
3 56 (5.30%) Banking
4 45 (4.26%) Law
5 31 (2.94%) Retail
5 31 (2.94%) Telecoms
6 15 (1.42%) Financial Institution
6 15 (1.42%) French Language
7 12 (1.14%) Investment Banking
8 8 (0.76%) German Language
8 8 (0.76%) Manufacturing
8 8 (0.76%) Publishing
9 7 (0.66%) Japanese Language
9 7 (0.66%) Marketing
9 7 (0.66%) Spanish Language
10 5 (0.47%) Billing
10 5 (0.47%) Front Office
10 5 (0.47%) Italian Language
10 5 (0.47%) Portuguese Language
10 5 (0.47%) Retail Banking
Libraries, Frameworks & Software Standards
1 9 (0.85%) Web Services
2 8 (0.76%) FIX Protocol
3 5 (0.47%) HTML
4 4 (0.38%) XML
5 3 (0.28%) .NET
5 3 (0.28%) CSS
6 2 (0.19%) AngularJS
6 2 (0.19%) REST
6 2 (0.19%) Twitter Bootstrap
7 1 (0.095%) ASP.NET
7 1 (0.095%) Middleware
7 1 (0.095%) RabbitMQ
7 1 (0.095%) Rendezvous
7 1 (0.095%) RESTful
7 1 (0.095%) WebSphere MQ
7 1 (0.095%) XML Messaging
7 1 (0.095%) XML Schema
7 1 (0.095%) X-Windows
Miscellaneous
1 87 (8.24%) Analytical Skills
2 68 (6.44%) Blackberry
3 27 (2.56%) iPhone
4 23 (2.18%) iPad
5 22 (2.08%) Management Information System
6 21 (1.99%) NHS
7 18 (1.70%) Video Conferencing
8 15 (1.42%) Computer Science
9 13 (1.23%) Data Centre
10 10 (0.95%) Driving Licence
10 10 (0.95%) Smartphone
11 9 (0.85%) Enterprise Software
12 8 (0.76%) CMDB
12 8 (0.76%) Fat Client
12 8 (0.76%) Thin Client
13 7 (0.66%) User Experience
14 6 (0.57%) Clustering
14 6 (0.57%) e-Learning
14 6 (0.57%) EPoS
14 6 (0.57%) Life Science
Operating Systems
1 428 (40.53%) Windows
2 231 (21.88%) Windows 7
3 92 (8.71%) Windows XP
4 47 (4.45%) Windows 10
5 44 (4.17%) Windows Server
6 33 (3.13%) Windows 8
7 26 (2.46%) Android
7 26 (2.46%) Windows Server 2008
8 22 (2.08%) Mac OS X
9 14 (1.33%) Windows Server 2012
10 13 (1.23%) Unix
10 13 (1.23%) Windows Server 2003
11 12 (1.14%) Windows Vista
12 11 (1.04%) Linux
13 9 (0.85%) Windows 2000
14 6 (0.57%) Mac OS
15 4 (0.38%) Apple iOS
16 3 (0.28%) Windows Mobile
17 1 (0.095%) Solaris
Processes & Methodologies
1 360 (34.09%) ITIL
2 164 (15.53%) Service Management
3 81 (7.67%) ITSM
4 77 (7.29%) Agile Software Development
5 75 (7.10%) Service Delivery
6 71 (6.72%) Incident Management
7 69 (6.53%) Problem Management
8 68 (6.44%) Change Management
9 53 (5.02%) Business Analysis
9 53 (5.02%) Stakeholder Management
10 47 (4.45%) CRM
11 29 (2.75%) Migration
12 28 (2.65%) ITIL V3
12 28 (2.65%) Root Cause Analysis
13 27 (2.56%) Waterfall
14 24 (2.27%) Project Management
14 24 (2.27%) Workflow
15 21 (1.99%) Asset Management
16 20 (1.89%) Data Analysis
16 20 (1.89%) Release Management
Programming Languages
1 55 (5.21%) SQL
2 16 (1.52%) Java
3 6 (0.57%) VBA
4 5 (0.47%) Perl
4 5 (0.47%) PowerShell
5 4 (0.38%) C#
6 3 (0.28%) PHP
6 3 (0.28%) VB
7 2 (0.19%) C
7 2 (0.19%) Go
7 2 (0.19%) Python
7 2 (0.19%) R
8 1 (0.095%) C++
8 1 (0.095%) COBOL
8 1 (0.095%) JavaScript
8 1 (0.095%) JCL
8 1 (0.095%) MATLAB
8 1 (0.095%) PL/SQL
Qualifications
1 73 (6.91%) Security Cleared
2 63 (5.97%) ITIL Certification
3 48 (4.55%) SC Cleared
4 38 (3.60%) Degree
5 27 (2.56%) Microsoft Certification
6 24 (2.27%) ISEB
7 19 (1.80%) MCP
8 13 (1.23%) ISTQB
9 12 (1.14%) MOS
10 11 (1.04%) DV Cleared
10 11 (1.04%) ITIL Foundation Certificate
11 8 (0.76%) MCSE
12 7 (0.66%) BPSS Clearance
12 7 (0.66%) DBS Check
12 7 (0.66%) MCSA
13 4 (0.38%) MCITP
13 4 (0.38%) NVQ Level 3
14 3 (0.28%) A+ Certification
14 3 (0.28%) ISTQB Foundation Certification
14 3 (0.28%) MCDST
Quality Assurance & Compliance
1 122 (11.55%) SLA
2 10 (0.95%) PMO
3 9 (0.85%) QA
4 7 (0.66%) MiFID
5 5 (0.47%) EMIR
6 4 (0.38%) Solvency II
7 3 (0.28%) Disclosure Scotland
7 3 (0.28%) Sarbanes-Oxley
8 2 (0.19%) Data Quality
8 2 (0.19%) Dodd-Frank
8 2 (0.19%) FATCA
8 2 (0.19%) GDPR
8 2 (0.19%) ISO 9000
8 2 (0.19%) ISO/IEC 27001
8 2 (0.19%) ISO20022
9 1 (0.095%) Actionable Recommendations
9 1 (0.095%) COBIT
9 1 (0.095%) GAAP
9 1 (0.095%) IFRS
9 1 (0.095%) ISO 9001
System Software
1 365 (34.56%) Active Directory
2 23 (2.18%) VMware Infrastructure
3 16 (1.52%) vSphere
4 12 (1.14%) Virtual Desktop
5 11 (1.04%) XenApp
6 5 (0.47%) Terminal Services
7 4 (0.38%) Hyper-V
8 3 (0.28%) Firmware
8 3 (0.28%) Microsoft App-V
8 3 (0.28%) Tivoli Workload Scheduler
9 1 (0.095%) KVM
9 1 (0.095%) Virtual Servers
9 1 (0.095%) XenServer
Systems Management
1 29 (2.75%) SCCM
2 13 (1.23%) Systems Management Server (SMS)
3 7 (0.66%) HP Quality Center
3 7 (0.66%) Tivoli
4 6 (0.57%) AirWatch
5 4 (0.38%) SCOM
6 3 (0.28%) EdgeSight
6 3 (0.28%) Microsoft Clustering
6 3 (0.28%) Microsoft Intune
6 3 (0.28%) OVSD
6 3 (0.28%) SafeCom
6 3 (0.28%) Symantec Enterprise Vault
6 3 (0.28%) Tivoli Storage Manager
7 2 (0.19%) DameWare
7 2 (0.19%) NetBackup
7 2 (0.19%) Netcool
8 1 (0.095%) Control-M
8 1 (0.095%) Nagios
8 1 (0.095%) OpenView
8 1 (0.095%) Tivoli Monitoring
Vendors
1 309 (29.26%) Microsoft
2 74 (7.01%) Citrix
3 47 (4.45%) Cisco
3 47 (4.45%) ServiceNow
4 35 (3.31%) VMware
5 33 (3.13%) HP
6 31 (2.94%) Remedy
7 30 (2.84%) LANDesk
8 27 (2.56%) Apple
9 24 (2.27%) Lotus
10 22 (2.08%) Oracle
11 13 (1.23%) iManage
11 13 (1.23%) SAP
12 9 (0.85%) BMC
13 8 (0.76%) Altiris
13 8 (0.76%) Dell
13 8 (0.76%) IBM
13 8 (0.76%) Intel
13 8 (0.76%) Polycom
14 7 (0.66%) Workday
Northampton, Northamptonshire
Lorien Resourcing
Posted: 3 days ago
Coventry, West Midlands (County)
QUANTICA
Rate: £11 - £14 per hour
Posted: 17 hours ago
Chelmsford, Essex
Streamline Connections
Rate: £300 - £385 per day
Posted: 17 hours ago
Northampton, Northamptonshire
Lorien Resourcing
Rate: £11.17 per annum
Posted: 3 days ago
Leamington Spa, Warwickshire
Lorien Resourcing
Posted: 4 days ago
London
Elevate Direct
Rate: From £400 to £500 per day
Posted: 19 hours ago
Banbury, Oxfordshire
Spring Technology
Posted: 18 hours ago
London
Involved Solutions Ltd
Rate: £80 - £120 per day
Posted: 4 days ago
Watford, Hertfordshire
Senitor Associates
Rate: £120 - £150 per day
Posted: 5 days ago
Epsom, Surrey
TEKsystems
Rate: £100 - £125 per day
Posted: 6 days ago
Birmingham, West Midlands (County)
AMS contingency
Posted: 3 days ago
London
Digital Gurus
Rate: £100 Per Day
Posted: 7 days ago
Coventry, West Midlands (County)
QUANTICA
Rate: market rates
Posted: 3 days ago
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £210.00 per day
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Tiro Partners
Rate: £350 - £430 per day
Posted: 3 days ago
Greater London
360 Resourcing
Rate: £25,739 - £30,283 per annum
Posted: 11 days ago
London
Ebury
Rate: £454.00 per day
Posted: 6 days ago
Leeds, West Yorkshire
Ventula Consulting Ltd
Rate: From £350 to £400 per day
Posted: 6 days ago
Reading, Berkshire
Seven Principles Consulting
Rate: From £400 to £450 per day
Posted: 6 days ago