Service Analyst Contracts in England

Service Analyst
UK > England

The median Service Analyst daily rate in England is £200, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 277 173 215
Rank change year-on-year -104 +42 -2
Contract jobs requiring a Service Analyst 218 505 632
As % of all contract jobs advertised in England 0.90% 1.36% 1.25%
As % of the Job Titles category 0.97% 1.46% 1.32%
Number of daily rates quoted 109 227 381
10th Percentile £140 £129 £130
25th Percentile £160 £150 £163
Median daily rate (50th Percentile) £200 £200 £225
Median % change year-on-year - -11.11% +18.42%
75th Percentile £288 £358 £430
90th Percentile £498 £550 £538
UK median daily rate £200 £200 £225
% change year-on-year - -11.11% +15.38%
Number of hourly rates quoted 52 196 125
10th Percentile £14.41 £12.86 £12.57
25th Percentile £14.95 £14.16 £13.41
Median hourly rate £15.23 £14.81 £15.50
Median % change year-on-year +2.80% -4.45% +6.90%
75th Percentile £19.24 £19.44 £18.75
90th Percentile £21.46 £21.46 £20.56
UK median hourly rate £15.44 £14.84 £15.50
% change year-on-year +4.04% -4.26% +6.90%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 22,549 34,488 47,741
% of contract IT jobs with a recognized job title 92.59% 92.73% 94.62%
Number of daily rates quoted 15,007 22,894 33,903
10th Percentile £300 £275 £313
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +4.76%
75th Percentile £638 £643 £663
90th Percentile £750 £750 £763
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 900 2,432 1,409
10th Percentile £14.20 £13.00 £14.35
25th Percentile £18.51 £16.30 £20.00
Median hourly rate £30.62 £36.31 £45.00
Median % change year-on-year -15.67% -19.32% +100.00%
75th Percentile £63.75 £61.25 £65.00
90th Percentile £75.00 £72.50 £76.60
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Service Analyst
Job Vacancy Trend in England

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Analyst in England

Service Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Analyst in England.

Daily rate trend for Service Analyst in England

Service Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Analyst in England over the 6 months to 1 May 2025.

Daily rate histogram for Service Analyst in England

Service Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Analyst in England.

Hourly rate trend for Service Analyst in England

Service Analyst
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Analyst in England over the 6 months to 1 May 2025.

Hourly rate histogram for Service Analyst in England

Service Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North of England 0 57 £175 +6.06% 33
East of England -16 54 £225 +42.86% 26
North West +6 39 £175 -20.45% 21
London -59 37 £238 -15.56% 35
South West -3 28 £225 -18.18% 8
South East +27 23 £200 +19.40% 19
Midlands +8 18 £190 +22.58% 10
Yorkshire -6 13 £225 +55.17% 7
West Midlands +8 11 £190 +26.67% 2
East Midlands +2 7 £190 +18.75% 7
North East - 5 £188 - 6
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 May 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Service Analyst in the job title.

1 116 (53.21%) Customer Service
2 110 (50.46%) ITIL
3 109 (50.00%) Microsoft
4 93 (42.66%) Active Directory
5 92 (42.20%) Social Skills
6 85 (38.99%) Microsoft 365
7 75 (34.40%) Windows
8 74 (33.94%) Problem-Solving
9 68 (31.19%) ServiceNow
10 64 (29.36%) Incident Management
11 50 (22.94%) Microsoft Excel
12 48 (22.02%) Security Cleared
13 44 (20.18%) Microsoft Office
13 44 (20.18%) Service Delivery
14 43 (19.72%) SC Cleared
15 41 (18.81%) Microsoft PowerPoint
16 35 (16.06%) Citrix
16 35 (16.06%) Windows 10
17 34 (15.60%) A+ Certification
18 33 (15.14%) Mathematics
19 31 (14.22%) SLA
19 31 (14.22%) Microsoft Certification
19 31 (14.22%) Analytical Skills
20 29 (13.30%) MCSA
20 29 (13.30%) Wi-Fi
21 27 (12.39%) ITSM
22 25 (11.47%) Finance
23 22 (10.09%) Service Management
24 21 (9.63%) ITIL Certification
25 19 (8.72%) SharePoint

Service Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (8.72%) SharePoint
2 9 (4.13%) Microsoft Exchange
3 4 (1.83%) Skype for Business
4 3 (1.38%) IBM Notes
5 2 (0.92%) CMS
6 1 (0.46%) Confluence
Applications
1 50 (22.94%) Microsoft Excel
2 44 (20.18%) Microsoft Office
3 41 (18.81%) Microsoft PowerPoint
4 3 (1.38%) MS Visio
5 2 (0.92%) Chatbot
6 1 (0.46%) Microsoft Project
6 1 (0.46%) Trello
Business Applications
1 3 (1.38%) SAP LE
1 3 (1.38%) SAP WM
2 2 (0.92%) Remedy ITSM
3 1 (0.46%) Loan IQ
3 1 (0.46%) Oracle EBS
Cloud Services
1 85 (38.99%) Microsoft 365
2 18 (8.26%) Azure
3 8 (3.67%) OneDrive
4 6 (2.75%) Google Workspace
5 5 (2.29%) Entra ID
6 2 (0.92%) Dynamics 365
6 2 (0.92%) GCP
6 2 (0.92%) Power Platform
7 1 (0.46%) AWS
7 1 (0.46%) GitHub
7 1 (0.46%) Mimecast
Communications & Networking
1 29 (13.30%) Wi-Fi
2 8 (3.67%) DNS
2 8 (3.67%) TCP/IP
2 8 (3.67%) VPN
3 6 (2.75%) Remote Desktop
3 6 (2.75%) Skype
4 4 (1.83%) LAN
4 4 (1.83%) WAN
5 2 (0.92%) DHCP
5 2 (0.92%) VoIP
6 1 (0.46%) ADSL
6 1 (0.46%) Broadband
6 1 (0.46%) PSTN
Database & Business Intelligence
1 2 (0.92%) Power BI
1 2 (0.92%) SQL Server
Development Applications
1 3 (1.38%) JIRA
General
1 92 (42.20%) Social Skills
2 31 (14.22%) Analytical Skills
3 25 (11.47%) Finance
4 19 (8.72%) Public Sector
5 13 (5.96%) Inclusion and Diversity
6 10 (4.59%) Banking
7 9 (4.13%) Law
8 8 (3.67%) Legal
8 8 (3.67%) Retail
9 5 (2.29%) Military
10 4 (1.83%) Investment Banking
10 4 (1.83%) Local Government
11 3 (1.38%) Back Office
11 3 (1.38%) Organisational Skills
12 2 (0.92%) Automotive
12 2 (0.92%) German Language
13 1 (0.46%) Marketing
13 1 (0.46%) Police
13 1 (0.46%) Private Banking
13 1 (0.46%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (1.38%) SAP PI
Miscellaneous
1 14 (6.42%) Management Information System
2 7 (3.21%) Analytical Mindset
2 7 (3.21%) Enterprise Software
3 6 (2.75%) Driving Licence
3 6 (2.75%) Self-Motivation
4 5 (2.29%) Smartphone
5 4 (1.83%) Onboarding
6 3 (1.38%) NHS
7 2 (0.92%) Data Centre
7 2 (0.92%) Video Conferencing
8 1 (0.46%) Equities
8 1 (0.46%) Fixed Income
8 1 (0.46%) FMCG
8 1 (0.46%) Foreign Exchange (FX)
8 1 (0.46%) Legacy Systems
8 1 (0.46%) Reinsurance
Operating Systems
1 75 (34.40%) Windows
2 35 (16.06%) Windows 10
3 10 (4.59%) Mac OS
4 7 (3.21%) Android
5 5 (2.29%) Apple iOS
6 4 (1.83%) Windows Server
7 2 (0.92%) Windows Server 2016
8 1 (0.46%) Windows Server 2012
8 1 (0.46%) Windows Server 2019
Processes & Methodologies
1 116 (53.21%) Customer Service
2 110 (50.46%) ITIL
3 74 (33.94%) Problem-Solving
4 64 (29.36%) Incident Management
5 44 (20.18%) Service Delivery
6 33 (15.14%) Mathematics
7 27 (12.39%) ITSM
8 22 (10.09%) Service Management
9 12 (5.50%) Continuous Improvement
10 11 (5.05%) Agile
11 10 (4.59%) Data Analysis
12 9 (4.13%) Ticket Management
13 7 (3.21%) Asset Management
13 7 (3.21%) Data Visualisation
13 7 (3.21%) Process Improvement
13 7 (3.21%) User Experience
13 7 (3.21%) Visualisation
14 6 (2.75%) Multi-Factor Authentication
14 6 (2.75%) Time Management
15 5 (2.29%) Collaborative Working
Programming Languages
1 3 (1.38%) SQL
2 1 (0.46%) Data Analysis Expressions
2 1 (0.46%) Python
Qualifications
1 48 (22.02%) Security Cleared
2 43 (19.72%) SC Cleared
3 34 (15.60%) A+ Certification
4 31 (14.22%) Microsoft Certification
5 29 (13.30%) MCSA
6 21 (9.63%) ITIL Certification
7 12 (5.50%) Degree
8 1 (0.46%) BPSS Clearance
8 1 (0.46%) CBAP
8 1 (0.46%) DV Cleared
8 1 (0.46%) MCSE
Quality Assurance & Compliance
1 31 (14.22%) SLA
2 2 (0.92%) Data Quality
2 2 (0.92%) PMO
3 1 (0.46%) Actionable Recommendations
System Software
1 93 (42.66%) Active Directory
2 3 (1.38%) VMware Infrastructure
3 1 (0.46%) Virtual Desktop
Systems Management
1 16 (7.34%) Microsoft Intune
2 3 (1.38%) SCCM
3 2 (0.92%) AirWatch
3 2 (0.92%) Symantec Enterprise Vault
Vendors
1 109 (50.00%) Microsoft
2 68 (31.19%) ServiceNow
3 35 (16.06%) Citrix
4 7 (3.21%) iManage
5 6 (2.75%) Google
6 5 (2.29%) Remedy
7 4 (1.83%) Apple
7 4 (1.83%) SAP
8 3 (1.38%) Cisco
8 3 (1.38%) Lotus
8 3 (1.38%) Salesforce
8 3 (1.38%) VMware
9 2 (0.92%) Intapp
9 2 (0.92%) Ivanti
9 2 (0.92%) Symantec
10 1 (0.46%) Capita
10 1 (0.46%) Databricks
10 1 (0.46%) Netskope
10 1 (0.46%) Oracle
10 1 (0.46%) Rapid7