Service Analyst Contracts in the Midlands

Service Analyst
England > Midlands

The median Service Analyst daily rate in the Midlands is £186, according to job vacancies posted in the 6 months leading up to 20 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 Jul 2025
Same period 2024 Same period 2023
Rank 119 96 81
Rank change year-on-year -23 -15 +19
Contract jobs requiring a Service Analyst 21 41 73
As % of all contract jobs advertised in the Midlands 0.87% 1.43% 2.28%
As % of the Job Titles category 0.97% 1.55% 2.42%
Number of daily rates quoted 14 22 45
10th Percentile £141 £130 £118
25th Percentile £161 £150 £122
Median daily rate (50th Percentile) £186 £165 £160
Median % change year-on-year +12.58% +3.13% +6.67%
75th Percentile £250 £200 £238
90th Percentile £276 £329 £440
England median daily rate £225 £250 £225
% change year-on-year -10.00% +11.11% +12.50%
Number of hourly rates quoted 3 10 11
10th Percentile £15.65 £14.13 -
25th Percentile £16.48 £14.48 £12.50
Median hourly rate £17.87 £16.15 £13.50
Median % change year-on-year +10.65% +19.63% -10.00%
75th Percentile £18.51 £18.50 £14.76
90th Percentile £18.89 £21.51 £15.74
England median hourly rate £15.44 £16.00 £15.50
% change year-on-year -3.50% +3.23% -

All Contract IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the Midlands with a recognized job title 2,158 2,637 3,021
% of contract IT jobs with a recognized job title 89.28% 92.20% 94.35%
Number of daily rates quoted 1,386 1,780 2,137
10th Percentile £209 £231 £234
25th Percentile £350 £356 £363
Median daily rate (50th Percentile) £450 £475 £475
Median % change year-on-year -5.26% - -
75th Percentile £548 £588 £600
90th Percentile £638 £675 £700
England median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +1.85%
Number of hourly rates quoted 169 190 103
10th Percentile £12.62 £11.92 £13.16
25th Percentile £14.00 £14.00 £15.57
Median hourly rate £23.41 £19.00 £21.00
Median % change year-on-year +23.21% -9.52% +9.09%
75th Percentile £31.00 £35.00 £32.54
90th Percentile £50.00 £55.00 £65.00
England median hourly rate £27.38 £41.27 £44.00
% change year-on-year -33.66% -6.22% +76.00%

Service Analyst
Job Vacancy Trend in the Midlands

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Analyst in the Midlands

Service Analyst
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Service Analyst in the Midlands.

Daily rate trend for Service Analyst in the Midlands

Service Analyst
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing Service Analyst in the Midlands over the 6 months to 20 July 2025.

Daily rate histogram for Service Analyst in the Midlands

Service Analyst
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing Service Analyst in the Midlands.

Hourly rate trend for Service Analyst in the Midlands

Service Analyst
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the Midlands region over the 6 months to 20 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -7 14 £220 +15.79% 9
East Midlands -7 7 £146 -8.65% 8
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 20 July 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Midlands region featuring Service Analyst in the job title.

1 15 (71.43%) Customer Service
2 12 (57.14%) Microsoft
3 10 (47.62%) Active Directory
3 10 (47.62%) Problem-Solving
4 9 (42.86%) Microsoft Office
5 8 (38.10%) Windows
6 6 (28.57%) ITIL
6 6 (28.57%) Social Skills
6 6 (28.57%) Security Cleared
6 6 (28.57%) Analytical Skills
7 5 (23.81%) Windows 10
8 4 (19.05%) Proactive Monitoring
8 4 (19.05%) Inclusion and Diversity
8 4 (19.05%) IBM Notes
8 4 (19.05%) Lotus
8 4 (19.05%) ITSM
8 4 (19.05%) Finance
8 4 (19.05%) Video Conferencing
9 3 (14.29%) VoIP
9 3 (14.29%) Cisco
9 3 (14.29%) DV Cleared
9 3 (14.29%) Data Centre
9 3 (14.29%) ITIL Foundation Certificate
9 3 (14.29%) Microsoft 365
9 3 (14.29%) ServiceNow
10 2 (9.52%) Azure
10 2 (9.52%) Generative AI
10 2 (9.52%) Chatbot
10 2 (9.52%) Conversational UI
10 2 (9.52%) Public Sector

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (19.05%) IBM Notes
2 2 (9.52%) Microsoft Exchange
3 1 (4.76%) SharePoint
Applications
1 9 (42.86%) Microsoft Office
2 2 (9.52%) Chatbot
3 1 (4.76%) Microsoft Excel
3 1 (4.76%) Microsoft PowerPoint
Cloud Services
1 3 (14.29%) Microsoft 365
2 2 (9.52%) Azure
3 1 (4.76%) Entra ID
3 1 (4.76%) OneDrive
Communications & Networking
1 3 (14.29%) VoIP
General
1 6 (28.57%) Analytical Skills
1 6 (28.57%) Social Skills
2 4 (19.05%) Finance
2 4 (19.05%) Inclusion and Diversity
3 2 (9.52%) Public Sector
4 1 (4.76%) Legal
4 1 (4.76%) Police
Miscellaneous
1 4 (19.05%) Video Conferencing
2 3 (14.29%) Data Centre
3 1 (4.76%) Legacy Systems
Operating Systems
1 8 (38.10%) Windows
2 5 (23.81%) Windows 10
Processes & Methodologies
1 15 (71.43%) Customer Service
2 10 (47.62%) Problem-Solving
3 6 (28.57%) ITIL
4 4 (19.05%) ITSM
4 4 (19.05%) Proactive Monitoring
5 2 (9.52%) Artificial Intelligence
5 2 (9.52%) Conversational UI
5 2 (9.52%) Digital Strategy
5 2 (9.52%) Generative AI
5 2 (9.52%) Service Delivery
5 2 (9.52%) Service Management
5 2 (9.52%) Use Case
6 1 (4.76%) BCP
6 1 (4.76%) Business Continuity
6 1 (4.76%) Business Continuity Planning
6 1 (4.76%) Coaching
6 1 (4.76%) Knowledge Transfer
Qualifications
1 6 (28.57%) Security Cleared
2 3 (14.29%) DV Cleared
2 3 (14.29%) ITIL Foundation Certificate
3 2 (9.52%) SC Cleared
4 1 (4.76%) Degree
System Software
1 10 (47.62%) Active Directory
Systems Management
1 1 (4.76%) Microsoft Intune
Vendors
1 12 (57.14%) Microsoft
2 4 (19.05%) Lotus
3 3 (14.29%) Cisco
3 3 (14.29%) ServiceNow
4 1 (4.76%) Ivanti