Service Delivery Contracts in the Midlands

Service Delivery
England > Midlands

The table below provides summary statistics for contract job vacancies advertised in the Midlands requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 59 69 51
Rank change year-on-year +10 -18 +16
Contract jobs citing Service Delivery 54 64 143
As % of all contract jobs advertised in the Midlands 2.82% 2.32% 4.15%
As % of the Processes & Methodologies category 3.22% 2.82% 4.70%
Number of daily rates quoted 33 36 75
10th Percentile £185 £209 £263
25th Percentile £250 £350 £463
Median daily rate (50th Percentile) £425 £499 £538
Median % change year-on-year -14.79% -7.21% +8.04%
75th Percentile £506 £588 £594
90th Percentile £537 £800 £625
England median daily rate £450 £500 £525
% change year-on-year -10.00% -4.76% +4.22%
Number of hourly rates quoted 1 7 5
10th Percentile - £12.32 -
25th Percentile - £13.25 £12.50
Median hourly rate £23.00 £14.00 £14.50
Median % change year-on-year +64.29% -3.45% -18.31%
75th Percentile - £43.45 £18.75
90th Percentile - £72.90 £23.36
England median hourly rate £16.23 £14.80 £24.81
% change year-on-year +9.66% -40.35% +76.21%

All Process and Methodology Skills
Midlands

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Midlands.

Contract vacancies with a requirement for process or methodology skills 1,676 2,266 3,045
As % of all contract IT jobs advertised in the Midlands 87.57% 82.19% 88.47%
Number of daily rates quoted 1,099 1,510 2,125
10th Percentile £200 £237 £250
25th Percentile £358 £356 £370
Median daily rate (50th Percentile) £475 £475 £495
Median % change year-on-year - -4.04% +4.21%
75th Percentile £575 £600 £588
90th Percentile £650 £700 £675
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 93 172 119
10th Percentile £12.62 £11.07 £11.96
25th Percentile £13.81 £13.81 £15.05
Median hourly rate £18.13 £19.00 £17.72
Median % change year-on-year -4.58% +7.22% +1.37%
75th Percentile £24.22 £35.00 £26.81
90th Percentile £36.55 £55.00 £55.50
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Service Delivery
Job Vacancy Trend in the Midlands

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Delivery in the Midlands

Service Delivery
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Service Delivery in the Midlands.

Daily rate trend for Service Delivery in the Midlands

Service Delivery
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing Service Delivery in the Midlands over the 6 months to 1 May 2025.

Daily rate histogram for Service Delivery in the Midlands

Service Delivery
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing Service Delivery in the Midlands.

Hourly rate trend for Service Delivery in the Midlands

Service Delivery
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Midlands region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +7 30 £450 -12.20% 89
East Midlands +9 23 £325 -31.51% 53
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.56%) SharePoint
2 1 (1.85%) Microsoft Exchange
2 1 (1.85%) WebLogic
Applications
1 2 (3.70%) Microsoft Office
Business Applications
1 1 (1.85%) Remedy ITSM
1 1 (1.85%) SAP Oil and Gas
1 1 (1.85%) SAP S/4HANA
Cloud Services
1 7 (12.96%) AWS
2 6 (11.11%) Microsoft 365
3 5 (9.26%) Amazon CloudWatch
3 5 (9.26%) Amazon S3
3 5 (9.26%) AWS Lambda
3 5 (9.26%) Serverless
4 3 (5.56%) Amazon Glacier
4 3 (5.56%) Amazon Kinesis
5 2 (3.70%) AWS CloudFormation
5 2 (3.70%) Azure
6 1 (1.85%) Cloud Computing
6 1 (1.85%) GCP
6 1 (1.85%) OneDrive
6 1 (1.85%) Power Platform
6 1 (1.85%) SaaS
6 1 (1.85%) Yammer
Communications & Networking
1 4 (7.41%) Firewall
2 2 (3.70%) Cisco Firepower
3 1 (1.85%) BGP
3 1 (1.85%) DHCP
3 1 (1.85%) DNS
3 1 (1.85%) EIGRP
3 1 (1.85%) IPv4
3 1 (1.85%) Modbus
3 1 (1.85%) MPLS
3 1 (1.85%) Network Security
3 1 (1.85%) OSPF
3 1 (1.85%) SD-WAN
3 1 (1.85%) VPN
3 1 (1.85%) WAN
Database & Business Intelligence
1 5 (9.26%) DynamoDB
2 2 (3.70%) NoSQL
3 1 (1.85%) BusinessObjects
3 1 (1.85%) Power BI
Development Applications
1 4 (7.41%) Jenkins
2 1 (1.85%) GitLab
2 1 (1.85%) Maven
General
1 14 (25.93%) Social Skills
2 10 (18.52%) Finance
3 7 (12.96%) Telecoms
4 5 (9.26%) Influencing Skills
5 4 (7.41%) Public Sector
6 3 (5.56%) Presentation Skills
7 2 (3.70%) Back Office
7 2 (3.70%) Local Government
8 1 (1.85%) Analytical Skills
8 1 (1.85%) Health Technology
8 1 (1.85%) Legal
8 1 (1.85%) Organisational Skills
Job Titles
1 9 (16.67%) Lead
2 8 (14.81%) Delivery Manager
3 7 (12.96%) Service Manager
4 5 (9.26%) Analyst
4 5 (9.26%) Service Delivery Manager
5 4 (7.41%) 2nd Line Support
5 4 (7.41%) Architect
5 4 (7.41%) Coordinator
5 4 (7.41%) Solutions Architect
6 3 (5.56%) Developer
6 3 (5.56%) IT Manager
6 3 (5.56%) IT Support
6 3 (5.56%) Junior
6 3 (5.56%) Supplier Manager
6 3 (5.56%) Vendor Manager
7 2 (3.70%) 2nd Line Support Engineer
7 2 (3.70%) Front-End Developer (Client-Side Developer)
7 2 (3.70%) Java Solutions Architect
7 2 (3.70%) Junior IT Support
7 2 (3.70%) Junior Support Engineer
Libraries, Frameworks & Software Standards
1 3 (5.56%) ActiveMQ
1 3 (5.56%) Kafka
1 3 (5.56%) RESTful
2 2 (3.70%) CSS
2 2 (3.70%) HTML
2 2 (3.70%) Next.js
2 2 (3.70%) Node.js
2 2 (3.70%) React
3 1 (1.85%) Apache Camel
3 1 (1.85%) FHIR
3 1 (1.85%) Quarkus
3 1 (1.85%) RabbitMQ
3 1 (1.85%) Spring
3 1 (1.85%) Spring Boot
Miscellaneous
1 3 (5.56%) EPoS
1 3 (5.56%) Public Cloud
2 1 (1.85%) Driving Licence
2 1 (1.85%) Legacy Systems
2 1 (1.85%) LIMS
2 1 (1.85%) Management Information System
2 1 (1.85%) Onboarding
2 1 (1.85%) Operational Technology
2 1 (1.85%) PACS
2 1 (1.85%) PMI
2 1 (1.85%) Renewable Energy
2 1 (1.85%) SCADA
2 1 (1.85%) Virtual Team
Operating Systems
1 3 (5.56%) Windows
2 2 (3.70%) Linux
3 1 (1.85%) CentOS
3 1 (1.85%) Rocky
3 1 (1.85%) Ubuntu
3 1 (1.85%) Windows 10
3 1 (1.85%) Windows Server
Processes & Methodologies
1 18 (33.33%) Continuous Improvement
2 17 (31.48%) Problem-Solving
3 14 (25.93%) ITIL
4 13 (24.07%) Agile
5 8 (14.81%) CI/CD
5 8 (14.81%) Risk Management
6 7 (12.96%) Stakeholder Management
7 6 (11.11%) Customer Service
7 6 (11.11%) Cybersecurity
7 6 (11.11%) Microservices
8 5 (9.26%) Conflict Resolution
8 5 (9.26%) Contract Management
8 5 (9.26%) Contract Negotiation
8 5 (9.26%) Proactive Management
8 5 (9.26%) Supplier Management
8 5 (9.26%) Supplier Relationship Management
9 4 (7.41%) Pair Programming
9 4 (7.41%) Software Engineering
9 4 (7.41%) Statistics
9 4 (7.41%) TDD
Programming Languages
1 6 (11.11%) Java
2 4 (7.41%) Python
3 3 (5.56%) SQL
4 2 (3.70%) JavaScript
5 1 (1.85%) Bash
5 1 (1.85%) C#
5 1 (1.85%) PowerShell
Qualifications
1 3 (5.56%) CISSP
1 3 (5.56%) SC Cleared
1 3 (5.56%) Security Cleared
2 2 (3.70%) CISA
2 2 (3.70%) CISM
2 2 (3.70%) DBS Check
2 2 (3.70%) Degree
2 2 (3.70%) GIAC
2 2 (3.70%) ISACA
2 2 (3.70%) PMI Certification
2 2 (3.70%) SANS
3 1 (1.85%) BPSS Clearance
3 1 (1.85%) CCNP
3 1 (1.85%) Cisco Certification
3 1 (1.85%) Computer Science Degree
3 1 (1.85%) MCP
3 1 (1.85%) Microsoft Certification
3 1 (1.85%) PMP
Quality Assurance & Compliance
1 13 (24.07%) SLA
2 2 (3.70%) QA
3 1 (1.85%) Cyber Essentials
3 1 (1.85%) Data Quality
3 1 (1.85%) GDPR
3 1 (1.85%) HL7
3 1 (1.85%) ISO/IEC 27001
3 1 (1.85%) PMO
System Software
1 8 (14.81%) Docker
2 4 (7.41%) Active Directory
3 1 (1.85%) Firmware
3 1 (1.85%) Hyper-V
3 1 (1.85%) VMware Infrastructure
Systems Management
1 4 (7.41%) Kubernetes
2 3 (5.56%) FortiGate
3 2 (3.70%) Terraform
4 1 (1.85%) Ansible
4 1 (1.85%) Microsoft Intune
4 1 (1.85%) Podman
4 1 (1.85%) Rancher
Vendors
1 7 (12.96%) Microsoft
2 4 (7.41%) Cisco
3 3 (5.56%) Ariba
3 3 (5.56%) SAP
4 2 (3.70%) Citrix
4 2 (3.70%) Tenable
5 1 (1.85%) BMC
5 1 (1.85%) Concur
5 1 (1.85%) Google
5 1 (1.85%) Huawei
5 1 (1.85%) Remedy
5 1 (1.85%) VMware