Period
to 27 July 2017

The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 27 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
England > Midlands
6 months to
27 Jul 2017
Same period 2016 Same period 2015
Rank 80 81 80
Rank change year-on-year +1 -1 -4
Contract jobs citing Service Delivery 188 211 202
As % of all contract IT jobs advertised in the Midlands 2.44% 2.20% 2.33%
As % of the Processes & Methodologies category 2.93% 2.68% 3.03%
Number of daily rates quoted 132 121 114
Midlands median daily rate £445 £375 £400
Median daily rate % change year-on-year +18.67% -6.25% +18.52%
10th Percentile £280 £208 £125
90th Percentile £560 £550 £550
England median daily rate £430 £403 £400
% change year-on-year +6.83% +0.63% -
Number of hourly rates quoted 6 2 14
Midlands median hourly rate £24.50 £12.50 £19.08
Median hourly rate % change year-on-year +96.00% -34.49% +81.71%
10th Percentile £17.25 £9.40 £11.33
90th Percentile £35.63 £15.20 £30.00
England median hourly rate £17.00 £22.00 £18.50
% change year-on-year -22.72% +18.92% +20.25%

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Midlands
Contract job vacancies with a requirement for process and methodology skills 6420 7886 6669
As % of all contract IT job vacancies advertised in the Midlands 83.23% 82.12% 77.01%
Number of daily rates quoted 4033 4699 3963
Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £258 £245 £219
90th Percentile £550 £563 £538
England median daily rate £450 £425 £408
% change year-on-year +5.88% +4.29% +1.88%
Number of hourly rates quoted 208 167 269
Midlands median hourly rate £17.93 £15.50 £22.00
Median hourly rate % change year-on-year +15.65% -29.55% +10.00%
10th Percentile £10.56 £10.64 £10.70
90th Percentile £52.50 £39.70 £40.57
England median hourly rate £25.00 £25.00 £22.00
% change year-on-year - +13.64% +6.41%

Service Delivery
Job Vacancy Trend in the Midlands

Job postings citing Service Delivery as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Delivery in the Midlands

Service Delivery
Contractor Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the Midlands.

Contractor daily rate trend for Service Delivery in the Midlands

Service Delivery
Contractor Daily Rate Histogram in the Midlands

The daily rate distribution of IT jobs citing Service Delivery in the Midlands over the 6 months to 27 July 2017.

Contractor daily rate histogram for Service Delivery in the Midlands

Service Delivery
Contractor Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the Midlands.

Contractor hourly rate trend for Service Delivery in the Midlands

Service Delivery
Contractor Hourly Rate Histogram in the Midlands

The hourly rate distribution of IT jobs citing Service Delivery in the Midlands over the 6 months to 27 July 2017.

Contractor hourly rate histogram for Service Delivery in the Midlands

Service Delivery
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Midlands region over the 6 months to 27 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands +14 125 £450 +25.87% 27
East Midlands -1 66 £442 +13.94% 6
Service Delivery
England

For the 6 months to 27 July 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Midlands region with a requirement for Service Delivery.

1 75 (39.89%) ITIL
2 47 (25.00%) Service Management
3 42 (22.34%) Agile Software Development
4 38 (20.21%) Finance
5 36 (19.15%) Project Management
6 29 (15.43%) Service Design
7 25 (13.30%) TOGAF
8 24 (12.77%) IT Strategy
9 22 (11.70%) Analytical Skills
10 21 (11.17%) ITSM
11 19 (10.11%) Cisco
11 19 (10.11%) Stakeholder Management
11 19 (10.11%) Degree
12 18 (9.57%) Security Cleared
12 18 (9.57%) Microsoft
12 18 (9.57%) PRINCE2
13 17 (9.04%) Windows
13 17 (9.04%) Management Information System
13 17 (9.04%) ITIL V3
13 17 (9.04%) Continuous Improvement
14 16 (8.51%) SC Cleared
15 15 (7.98%) Firewall
15 15 (7.98%) SLA
16 14 (7.45%) Technical Architecture
17 13 (6.91%) Information Assurance
17 13 (6.91%) Active Directory
18 12 (6.38%) Oracle
18 12 (6.38%) Agile Project Management
19 11 (5.85%) Process Improvement
19 11 (5.85%) SQL

Service Delivery
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.13%) Documentum
2 3 (1.60%) Confluence
2 3 (1.60%) MS Exchange
2 3 (1.60%) OpenStack
3 2 (1.06%) Blackberry Enterprise Server
3 2 (1.06%) SharePoint
3 2 (1.06%) WinCC
4 1 (0.53%) Exchange Server 2010
4 1 (0.53%) Mule
4 1 (0.53%) Mule ESB
4 1 (0.53%) Oracle SOA Suite
4 1 (0.53%) Skype for Business
Applications
1 8 (4.26%) Microsoft Excel
2 7 (3.72%) Microsoft Office
3 5 (2.66%) MS Visio
4 3 (1.60%) Microsoft PowerPoint
4 3 (1.60%) Microsoft Project
5 2 (1.06%) Spreadsheet
Business Applications
1 3 (1.60%) Remedy ITSM
2 2 (1.06%) Maximo
2 2 (1.06%) SAP HR
2 2 (1.06%) Teamcenter
2 2 (1.06%) TRIRIGA
3 1 (0.53%) SAP SM
Cloud Services
1 8 (4.26%) Amazon AWS
2 7 (3.72%) Cloud Computing
3 6 (3.19%) Microsoft Azure
4 4 (2.13%) SaaS
5 3 (1.60%) Office 365
6 2 (1.06%) IaaS
7 1 (0.53%) Oracle CX
Communications & Networking
1 15 (7.98%) Firewall
2 10 (5.32%) DHCP
3 8 (4.26%) Cisco ASA
3 8 (4.26%) Wireless
4 7 (3.72%) Cisco Nexus
4 7 (3.72%) WAN
5 6 (3.19%) DNS
6 5 (2.66%) LAN
6 5 (2.66%) MPLS
6 5 (2.66%) TCP/IP
7 4 (2.13%) BGP
7 4 (2.13%) ICMP
7 4 (2.13%) MVNO
7 4 (2.13%) SAN
7 4 (2.13%) VPN
8 3 (1.60%) Cisco ISE
8 3 (1.60%) Wi-Fi
9 2 (1.06%) 4G
9 2 (1.06%) Internet
9 2 (1.06%) Intranet
Database & Business Intelligence
1 9 (4.79%) SQL Server
2 8 (4.26%) Relational Database
3 6 (3.19%) RDBMS
4 3 (1.60%) MongoDB
4 3 (1.60%) PostgreSQL
5 2 (1.06%) BusinessObjects
5 2 (1.06%) NoSQL
6 1 (0.53%) Apache Cassandra
6 1 (0.53%) DataStage
6 1 (0.53%) MS Access
6 1 (0.53%) MySQL
6 1 (0.53%) SQL Server Integration Services
Development Applications
1 8 (4.26%) Git (software)
2 4 (2.13%) JIRA
2 4 (2.13%) Vagrant
3 3 (1.60%) NuGet
3 3 (1.60%) Octopus Deploy
3 3 (1.60%) Team Foundation Server
3 3 (1.60%) TeamCity
4 1 (0.53%) Bower
4 1 (0.53%) Cucumber
4 1 (0.53%) Grunt
4 1 (0.53%) gulp
4 1 (0.53%) IntelliJ
4 1 (0.53%) Jasmine
4 1 (0.53%) Jenkins
4 1 (0.53%) Karma Test Runner
4 1 (0.53%) PhantomJS
4 1 (0.53%) Protractor
4 1 (0.53%) Sublime Text
4 1 (0.53%) WebStorm
General
1 38 (20.21%) Finance
2 10 (5.32%) Manufacturing
3 9 (4.79%) Telecoms
4 5 (2.66%) Automotive
4 5 (2.66%) Billing
5 3 (1.60%) Legal
6 2 (1.06%) Back Office
6 2 (1.06%) Marketing
6 2 (1.06%) Retail
7 1 (0.53%) Advertising
7 1 (0.53%) Local Government
Job Titles
1 35 (18.62%) Service Manager
2 32 (17.02%) Architect
3 24 (12.77%) Delivery Manager
4 23 (12.23%) Services Delivery Manager
5 20 (10.64%) Analyst
6 19 (10.11%) Project Manager
7 9 (4.79%) Business Analyst
7 9 (4.79%) Solutions Architect
8 8 (4.26%) Service Analyst
8 8 (4.26%) Technical Leader
9 7 (3.72%) Network Architect
9 7 (3.72%) Product Manager
9 7 (3.72%) Service Transition Manager
9 7 (3.72%) Transition Manager
10 6 (3.19%) Network Manager
10 6 (3.19%) Senior Architect
10 6 (3.19%) Technical Architect
11 5 (2.66%) Infrastructure Architect
11 5 (2.66%) IT Manager
11 5 (2.66%) Technical Analyst
Libraries, Frameworks & Software Standards
1 6 (3.19%) Middleware
2 5 (2.66%) Web Services
3 4 (2.13%) AngularJS
3 4 (2.13%) HTML
4 3 (1.60%) .NET
4 3 (1.60%) REST
4 3 (1.60%) Symfony
5 2 (1.06%) CSS
5 2 (1.06%) Doctrine
5 2 (1.06%) Play Framework
5 2 (1.06%) Spring
5 2 (1.06%) WF
6 1 (0.53%) Akka
6 1 (0.53%) Django
6 1 (0.53%) JSON
6 1 (0.53%) LESS
6 1 (0.53%) Sass
6 1 (0.53%) spray
6 1 (0.53%) Spring Boot
6 1 (0.53%) Twitter Bootstrap
Miscellaneous
1 22 (11.70%) Analytical Skills
2 17 (9.04%) Management Information System
3 10 (5.32%) User Experience
4 6 (3.19%) Data Centre
5 4 (2.13%) Smart Meter
5 4 (2.13%) Video Conferencing
6 3 (1.60%) Fat Client
6 3 (1.60%) Thin Client
6 3 (1.60%) Virtual Team
7 2 (1.06%) Blackberry
7 2 (1.06%) EMC VNX
7 2 (1.06%) Enterprise Software
7 2 (1.06%) Private Cloud
7 2 (1.06%) VxBlock/Vblock
8 1 (0.53%) CMDB
8 1 (0.53%) Computer Science
8 1 (0.53%) Data Protection Act
8 1 (0.53%) Fintech
8 1 (0.53%) Reference Data
8 1 (0.53%) RIA
Operating Systems
1 17 (9.04%) Windows
2 7 (3.72%) Unix
3 6 (3.19%) Windows Server
4 5 (2.66%) Linux
5 4 (2.13%) Windows 7
6 2 (1.06%) Windows 10
6 2 (1.06%) Windows 8
7 1 (0.53%) Mac OS X
7 1 (0.53%) MVS
7 1 (0.53%) Windows Server 2008
7 1 (0.53%) Windows Server 2012
Processes & Methodologies
1 75 (39.89%) ITIL
2 47 (25.00%) Service Management
3 42 (22.34%) Agile Software Development
4 36 (19.15%) Project Management
5 29 (15.43%) Service Design
6 25 (13.30%) TOGAF
7 24 (12.77%) IT Strategy
8 21 (11.17%) ITSM
9 19 (10.11%) Stakeholder Management
10 18 (9.57%) PRINCE2
11 17 (9.04%) Continuous Improvement
11 17 (9.04%) ITIL V3
12 14 (7.45%) Technical Architecture
13 13 (6.91%) Information Assurance
14 12 (6.38%) Agile Project Management
15 11 (5.85%) Process Improvement
15 11 (5.85%) Scrum
16 10 (5.32%) TDD
17 9 (4.79%) Business Analysis
17 9 (4.79%) Migration
Programming Languages
1 11 (5.85%) SQL
2 6 (3.19%) PHP
3 5 (2.66%) JavaScript
4 4 (2.13%) Java
5 3 (1.60%) PowerShell
6 2 (1.06%) Scala
6 2 (1.06%) VBA
7 1 (0.53%) Korn
7 1 (0.53%) Perl
7 1 (0.53%) Ruby
7 1 (0.53%) Shell Script
Qualifications
1 19 (10.11%) Degree
2 18 (9.57%) Security Cleared
3 16 (8.51%) SC Cleared
4 11 (5.85%) CCNP
4 11 (5.85%) Cisco Certification
5 10 (5.32%) ITIL Certification
6 3 (1.60%) BPSS Clearance
6 3 (1.60%) ISEB
7 2 (1.06%) CCAB
7 2 (1.06%) DBS Check
7 2 (1.06%) HNC
7 2 (1.06%) ITIL Foundation Certificate
7 2 (1.06%) MAPM
8 1 (0.53%) A+ Certification
8 1 (0.53%) DV Cleared
8 1 (0.53%) ISTQB
8 1 (0.53%) Oracle Certification
8 1 (0.53%) PMI Certification
8 1 (0.53%) PMP
8 1 (0.53%) PRINCE2 Certification
Quality Assurance & Compliance
1 15 (7.98%) SLA
2 7 (3.72%) PMO
3 2 (1.06%) QA
4 1 (0.53%) Data Quality
4 1 (0.53%) Disclosure Scotland
4 1 (0.53%) ISO/IEC 20000
4 1 (0.53%) MiFID
4 1 (0.53%) PCI DSS
4 1 (0.53%) WAI
4 1 (0.53%) WCAG
System Software
1 13 (6.91%) Active Directory
2 5 (2.66%) Docker
2 5 (2.66%) Hyper-V
3 3 (1.60%) VMware Workstation
4 2 (1.06%) Microsoft App-V
4 2 (1.06%) Terminal Services
4 2 (1.06%) vCloud
4 2 (1.06%) VMware Infrastructure
5 1 (0.53%) ISA Server
Systems Management
1 4 (2.13%) Ansible
1 4 (2.13%) OVSD
1 4 (2.13%) SCCM
2 3 (1.60%) Opscode Chef
3 2 (1.06%) NetBackup
3 2 (1.06%) Norton AntiVirus
3 2 (1.06%) SafeCom
3 2 (1.06%) WSUS
4 1 (0.53%) HP Quality Center
4 1 (0.53%) Kubernetes
4 1 (0.53%) Puppet
4 1 (0.53%) SCOM
Vendors
1 19 (10.11%) Cisco
2 18 (9.57%) Microsoft
3 12 (6.38%) Oracle
4 9 (4.79%) HP
5 6 (3.19%) IBM
5 6 (3.19%) SAP
6 5 (2.66%) ServiceNow
6 5 (2.66%) VMware
7 4 (2.13%) ComArch
7 4 (2.13%) Gemalto
7 4 (2.13%) Juniper
7 4 (2.13%) Palo Alto
7 4 (2.13%) Pega
8 3 (1.60%) Atlassian
8 3 (1.60%) Citrix
8 3 (1.60%) Remedy
9 2 (1.06%) EMC
9 2 (1.06%) McAfee
9 2 (1.06%) Zend
9 2 (1.06%) Zerto
Telford, Shropshire
Experis Ltd
Rate: £550 - £620 per day
Posted: 16 hours ago
Dudley, West Midlands (County)
ARC IT Recruitment Ltd
Rate: Market Rate
Posted: 2 days ago
Telford, Shropshire
Futures
Rate: £200 - £300
Posted: 2 days ago
Stratford-Upon-Avon, Warwickshire
Harvey Nash plc
Rate: £325 - £360 per day
Posted: Yesterday