Service Delivery Management Contracts in the Midlands

Service Delivery Management
England > Midlands

The table below provides summary statistics for contract job vacancies advertised in the Midlands requiring Service Delivery Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery Management over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 113 124 159
Rank change year-on-year +11 +35 +49
Contract jobs citing Service Delivery Management 4 12 5
As % of all contract jobs advertised in the Midlands 0.21% 0.43% 0.15%
As % of the Processes & Methodologies category 0.24% 0.53% 0.16%
Number of daily rates quoted 2 1 1
10th Percentile £435 - -
25th Percentile £450 £513 -
Median daily rate (50th Percentile) £500 £525 £540
Median % change year-on-year -4.76% -2.78% +10.20%
75th Percentile £550 £538 -
90th Percentile £565 - -
England median daily rate £450 £450 £533
% change year-on-year - -15.49% +8.01%
Number of hourly rates quoted 0 3 2
10th Percentile - - -
25th Percentile - £13.25 £12.50
Median hourly rate - £13.50 £13.00
Median % change year-on-year - +3.85% -
75th Percentile - £13.88 £13.50
90th Percentile - £13.95 -
England median hourly rate - £13.50 £13.00
% change year-on-year - +3.85% -74.00%

All Process and Methodology Skills
Midlands

Service Delivery Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Midlands.

Contract vacancies with a requirement for process or methodology skills 1,679 2,271 3,038
As % of all contract IT jobs advertised in the Midlands 87.54% 82.16% 88.37%
Number of daily rates quoted 1,099 1,515 2,118
10th Percentile £200 £250 £250
25th Percentile £358 £356 £370
Median daily rate (50th Percentile) £475 £475 £495
Median % change year-on-year - -4.04% +4.21%
75th Percentile £575 £600 £588
90th Percentile £650 £700 £677
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 92 171 118
10th Percentile £12.62 £11.06 £11.94
25th Percentile £13.81 £13.71 £15.02
Median hourly rate £18.13 £19.00 £17.72
Median % change year-on-year -4.58% +7.22% +1.37%
75th Percentile £24.33 £35.00 £26.47
90th Percentile £36.90 £55.00 £54.13
England median hourly rate £29.15 £35.96 £37.50
% change year-on-year -18.93% -4.12% +53.06%

Service Delivery Management
Job Vacancy Trend in the Midlands

Job postings citing Service Delivery Management as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Delivery Management in the Midlands

Service Delivery Management
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Service Delivery Management in the Midlands.

Daily rate trend for Service Delivery Management in the Midlands

Service Delivery Management
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing Service Delivery Management in the Midlands.

Hourly rate trend for Service Delivery Management in the Midlands

Service Delivery Management
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery Management within the Midlands region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +15 4 £500 -4.76%
Service Delivery Management
England

Service Delivery Management
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (25.00%) SAP Oil and Gas
1 1 (25.00%) SAP S/4HANA
Cloud Services
1 1 (25.00%) Microsoft 365
1 1 (25.00%) SaaS
General
1 2 (50.00%) Finance
2 1 (25.00%) Social Skills
2 1 (25.00%) Telecoms
Job Titles
1 2 (50.00%) Delivery Manager
1 2 (50.00%) IT Manager
1 2 (50.00%) Service Manager
2 1 (25.00%) IT Services Delivery Manager
2 1 (25.00%) IT Services Manager
2 1 (25.00%) Junior
2 1 (25.00%) Junior IT Manager
2 1 (25.00%) Lead
2 1 (25.00%) Operations Manager
2 1 (25.00%) SAP Support
2 1 (25.00%) Service Delivery Manager
2 1 (25.00%) Service Operations Manager
Miscellaneous
1 1 (25.00%) Onboarding
Processes & Methodologies
1 4 (100.00%) Service Delivery
2 3 (75.00%) Continuous Improvement
2 3 (75.00%) Stakeholder Management
3 2 (50.00%) Change Control
3 2 (50.00%) Change Management
3 2 (50.00%) ITIL
3 2 (50.00%) Service Management
4 1 (25.00%) Coaching
4 1 (25.00%) Collaborative Working
4 1 (25.00%) Contract Management
4 1 (25.00%) Cost Optimisation
4 1 (25.00%) ITSM
4 1 (25.00%) Knowledge Transfer
4 1 (25.00%) Proactive Monitoring
4 1 (25.00%) Problem-Solving
4 1 (25.00%) Project Delivery
4 1 (25.00%) Project Management
4 1 (25.00%) Risk Management
4 1 (25.00%) Root Cause Analysis
4 1 (25.00%) User Experience
Quality Assurance & Compliance
1 2 (50.00%) SLA
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Ariba
1 1 (25.00%) Concur
1 1 (25.00%) Microsoft
1 1 (25.00%) SAP