Period
to 18 November 2017

The median contractor rate for a Service Manager was £375 per day in advertised job vacancies in the Midlands during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Manager
England > Midlands
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 162 165 143
Rank change year-on-year +3 -22 -25
Contract jobs requiring a Service Manager 82 105 88
As % of all contract IT jobs advertised in the Midlands 1.01% 1.07% 1.03%
As % of the Job Titles category 1.06% 1.12% 1.09%
Number of daily rates quoted 46 64 57
Midlands median daily rate £375 £425 £410
Median daily rate % change year-on-year -11.76% +3.66% +9.33%
10th Percentile £223 £250 £275
90th Percentile £586 £624 £626
England median daily rate £435 £440 £418
% change year-on-year -1.25% +5.39% +4.38%
Number of hourly rates quoted 2 1 2
Midlands median hourly rate £27.08 £21.00 £36.75
Median hourly rate % change year-on-year +28.93% -42.86% +36.97%
10th Percentile £20.74 £20.50 £32.93
90th Percentile £33.42 £21.50 £39.98
England median hourly rate £26.05 £28.75 £30.15
% change year-on-year -9.38% -4.64% +17.28%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Midlands
Contract vacancies in the Midlands with a recognized job title 7709 9360 8108
% of contract IT jobs with a recognized job title 94.83% 95.32% 95.26%
Number of daily rates quoted 4815 5684 4688
Midlands median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +7.14%
10th Percentile £217 £231 £215
90th Percentile £550 £550 £530
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 365 370 454
Midlands median hourly rate £15.50 £15.00 £15.00
Median hourly rate % change year-on-year +3.33% - -3.23%
10th Percentile £10.18 £10.00 £10.20
90th Percentile £45.00 £39.50 £37.50
England median hourly rate £18.66 £18.50 £17.89
% change year-on-year +0.84% +3.41% +8.42%

Service Manager
Job Vacancy Trend in the Midlands

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Manager in the Midlands

Service Manager
Contractor Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Manager in the Midlands.

Contractor daily rate trend for Service Manager in the Midlands

Service Manager
Contractor Daily Rate Histogram in the Midlands

The daily rate distribution of IT jobs citing Service Manager in the Midlands over the 6 months to 18 November 2017.

Contractor daily rate histogram for Service Manager in the Midlands

Service Manager
Contractor Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Manager in the Midlands.

Contractor hourly rate trend for Service Manager in the Midlands

Service Manager
Contractor Hourly Rate Histogram in the Midlands

The hourly rate distribution of IT jobs citing Service Manager in the Midlands over the 6 months to 18 November 2017.

Contractor hourly rate histogram for Service Manager in the Midlands

Service Manager
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the Midlands region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -6 44 £375 -11.76% 2
East Midlands +24 36 £350 -22.22% 4
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the Midlands

For the 6 months to 18 November 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Midlands region featuring Service Manager in the job title.

1 57 (69.51%) ITIL
2 45 (54.88%) Service Management
3 29 (35.37%) Service Delivery
4 28 (34.15%) Project Management
5 16 (19.51%) Stakeholder Management
5 16 (19.51%) Agile Software Development
6 15 (18.29%) ServiceNow
7 14 (17.07%) Finance
8 13 (15.85%) Service Design
9 12 (14.63%) ITIL V3
10 11 (13.41%) ITSM
11 10 (12.20%) SLA
11 10 (12.20%) Incident Management
12 9 (10.98%) Problem Management
12 9 (10.98%) Process Improvement
12 9 (10.98%) Microsoft
13 8 (9.76%) Matrix Organization
14 7 (8.54%) Change Management
14 7 (8.54%) SAP
15 6 (7.32%) Supplier Management
15 6 (7.32%) Root Cause Analysis
15 6 (7.32%) Capacity Management
15 6 (7.32%) PRINCE2
15 6 (7.32%) Configuration Management
15 6 (7.32%) Line Management
16 5 (6.10%) Service Delivery Management
16 5 (6.10%) Telecoms
16 5 (6.10%) Analytical Skills
17 4 (4.88%) Unified Communications
17 4 (4.88%) Lean Six Sigma

Service Manager Skill Set
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.66%) MS Exchange
2 2 (2.44%) Exchange Server 2010
2 2 (2.44%) Exchange Server 2013
2 2 (2.44%) Skype for Business
Applications
1 3 (3.66%) Microsoft Office
2 2 (2.44%) Microsoft Excel
3 1 (1.22%) Microsoft PowerPoint
3 1 (1.22%) MS Visio
Business Applications
1 1 (1.22%) SAP ERP
1 1 (1.22%) SAP MM
1 1 (1.22%) SAP SM
Communications & Networking
1 4 (4.88%) LAN
1 4 (4.88%) SMS
1 4 (4.88%) Unified Communications
1 4 (4.88%) WAN
1 4 (4.88%) Wi-Fi
2 1 (1.22%) Fibre Channel
2 1 (1.22%) TCP/IP
2 1 (1.22%) VoIP
Database & Business Intelligence
1 2 (2.44%) Oracle Database
General
1 14 (17.07%) Finance
2 5 (6.10%) Telecoms
3 2 (2.44%) Aerospace
3 2 (2.44%) Manufacturing
4 1 (1.22%) Automotive
4 1 (1.22%) Banking
4 1 (1.22%) German Language
4 1 (1.22%) Legal
4 1 (1.22%) Retail
Miscellaneous
1 5 (6.10%) Analytical Skills
2 4 (4.88%) Virtual Team
3 1 (1.22%) Driving Licence
3 1 (1.22%) Mainframe
3 1 (1.22%) RIA
3 1 (1.22%) Tandem
3 1 (1.22%) User Experience
Operating Systems
1 4 (4.88%) Windows
2 2 (2.44%) Unix
Processes & Methodologies
1 57 (69.51%) ITIL
2 45 (54.88%) Service Management
3 29 (35.37%) Service Delivery
4 28 (34.15%) Project Management
5 16 (19.51%) Agile Software Development
5 16 (19.51%) Stakeholder Management
6 13 (15.85%) Service Design
7 12 (14.63%) ITIL V3
8 11 (13.41%) ITSM
9 10 (12.20%) Incident Management
10 9 (10.98%) Problem Management
10 9 (10.98%) Process Improvement
11 8 (9.76%) Matrix Organization
12 7 (8.54%) Change Management
13 6 (7.32%) Capacity Management
13 6 (7.32%) Configuration Management
13 6 (7.32%) Line Management
13 6 (7.32%) PRINCE2
13 6 (7.32%) Root Cause Analysis
13 6 (7.32%) Supplier Management
Programming Languages
1 1 (1.22%) ABAP
Qualifications
1 4 (4.88%) ITIL Certification
2 3 (3.66%) BPSS Clearance
3 2 (2.44%) SC Cleared
3 2 (2.44%) Security Cleared
4 1 (1.22%) CCAB
4 1 (1.22%) Degree
Quality Assurance & Compliance
1 10 (12.20%) SLA
2 4 (4.88%) Disclosure Scotland
3 3 (3.66%) COBIT
System Software
1 3 (3.66%) Active Directory
2 1 (1.22%) XenApp
Systems Management
1 2 (2.44%) Opscode Chef
2 1 (1.22%) NetBackup
2 1 (1.22%) Symantec Endpoint Protection
Vendors
1 15 (18.29%) ServiceNow
2 9 (10.98%) Microsoft
3 7 (8.54%) SAP
4 4 (4.88%) Oracle
5 2 (2.44%) JD Edwards
6 1 (1.22%) Brocade
6 1 (1.22%) CheckPoint
6 1 (1.22%) Cisco
6 1 (1.22%) Citrix
6 1 (1.22%) JDA
6 1 (1.22%) Sun
6 1 (1.22%) Symantec
6 1 (1.22%) VMware