Jobs 1 to 50 of 88

Service Management Lead (ITIL 4)

Colchester, Essex - Roxwell Talent Limited
Service Management Lead (Manager level - hybrid working, 3 days in the office) Pleased to be recruiting for a fantastic opportunity working as aService Management Lead across the entire ITIL lifecycle. This role will oversee reactive service management staff (Incident, Problem, Change, Release) and ensure that service is maintained to the best possible level. This is a manager grade role, so the rol..... more ▸
Salary: 90000.0
Posted:

Service Desk Team Leader

Cambridge, Cambridgeshire - Global Technology Solutions Ltd
Hours of cover Monday to Friday 9-5... You will have: *The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team. *A thorough understanding of the strategic vision for the service desk and the ability to set the... more ▸
Salary: GBP 28,000 - 35,000 Annual
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Data Analyst / Reporting Analyst

Peterborough, Cambridgeshire - Global Technology Solutions Ltd
Service Improvement Data Reporting Analyst/ ITIL Data Reporting Analyst Hybrid role, two days working in the office, three days from home. Offices based in Peterborough. 2 days in the office on Tuesday, Wednesday or Thursday. An exciting opportunity has arisen for a Service Improvement reporting /Data Analyst to join well established organisation. The working hours will be 37.5 hours per week. ..... more ▸
Rate: 29350.45
Posted:

Service Management orientated Cloud Engineer

Ipswich, Suffolk, East - Nigel Frank International
Role & Responsibilities Understand and promote ITIL best practice and Service Management methodologies to support a growing Practice Manage and maintain the proactive managed service tasks which assure the security, health and scalability of the AWS services for each client Work with clients and Managed Service teams to build and manage the ongoing improvement of critical production... more ▸
Salary: £55,000 - £65,000
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Service Desk Analyst - FTC

Letchworth Garden City, Hertfordshire - Willmott Dixon Group
Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 6 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customer service and support to users throughout our business. The team are based at our head office in Letchworth Garden City so the role can be office... more ▸
Salary: 22000.0
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Service Desk Analyst - FTC (part-time)

Letchworth Garden City, Hertfordshire - Willmott Dixon Group
Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 6 month fixed term contract basis. This is a part-time role ideally working from 10am to 2pm. The Service Desk Analyst will be responsible for providing first class customer service and support to users throughout our business. The team are based at our head... more ▸
Salary: 22000.0
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1st Line Support

Ongar, Essex - Kiota Recruitment
1. st. Line Support. Ongar, Essex. £20,000 - £28,500/yr Pro Rata. We are seeking a 1. st. Line Support Technician to join a well-established business based in Ongar, Essex who are enabling digital transformation using Cloud technology for the Education and Business sectors. This role will be for 3 months to cover long term sickness. This is a fantastic opportunity for an experienced first line support technician... more ▸
Salary: 20936.65
Posted:

1st Line Support

Borehamwood, Hertfordshire - Blues Point Ltd
Our client has an opportunity for a 1st Line Service Desk Analyst to join their team, working at the Borehamwood head offices and providing support to their staff on a rota basis covering the hours of 7am 9pm. The purpose of the role is to provide 1st line support professionally and efficiently. Also maintaining a high degree of customer service for all support queries... more ▸
Salary: 20000.0
Posted:

Incident and Service Manager

Luton, England - University of Bedfordshire
The University of Bedfordshire is an ambitious, dynamic institution with a mission to transform lives and communities for the better. Technology has an important role to play and the University ICT department is a great place to work and be part of a friendly, focused, forward-looking team in an environment where the technical professional is valued and can flourish. The purpose of the Incident and Service Manager is to be the... more ▸
Salary: £43,434 - £51,798
Posted:

Problem Manager - up to £55,000

Hatfield, Hertfordshire, East - Modis UK
Problem Manager - up to £55,000 - Hatfield / Hybrid working Modis are currently working in partnership with a market leading service provider to recruit an experienced Problem Manager to support their internal technology functions. This is an exciting opportunity to join an established team with exposure to emerging technologies. The Role As the Problem Manager you will have full responsibility for enterprise problem management, you will... more ▸
Salary: £45,000 - £55,000
Posted:

Service Desk Analyst

Hemel Hempstead, Hertfordshire - Sharepoint Guidance Ltd
Are you a Service Desk Analyst looking for a new challenge with a growing organization to utilize your current knowledge and skills? Are you a fast & keen learner willing to put the work in to reap the rewards and benefits? Then this may be the role you've been looking for! The Role. The Service Desk Analyst will play an integral role... more ▸
Salary: 26000.0
Posted:

ServiceNow Consultant | Remote | £85k + bonus

Abbots Langley, Hertfordshire, East - Modis UK
ServiceNow Consultant | £85k + bonus | Remote I am working with an award-winning consultancy who are looking experienced ServiceNow Consultants to join their team on a fully remote basis. Our client have been making waves in the industry and are now looking for time-served Consultants to work on a number of exciting client projects. Our client are a global company who are looking to establish their... more ▸
Salary: £65,000 - £85,000
Posted:

System Administrator

Essex - Proactive Appointments
My client, an up and coming logistics company based out of Essex, are looking for a skilled Systems Administrator with a good knowledge of Microsoft 365 and SQL. This is a fantastic opportunity to join an exciting office of enthusiastic likeminded individuals, with the chance to make your mark in... more ▸
Salary: GBP 28,000 - 30,000 Annual
Posted:

Service Architect

Hertfordshire - Cadence Resourcing Ltd
The successful applicant will have demonstrable experience of gathering, documenting and reviewing customer requirements in order to create customer facing proposals for managed service provision... Strong stakeholder management and customer facing skills are also essential, with the ability to present managed service propositions to customers... The post holder will update... more ▸
Salary: GBP 55,000 - 60,000 Annual
Posted:

Service Desk - SC

Peterborough, East - LA International Computer Consultants Ltd
Service Desk Operator - inside IR35 - Onsite in Peterborough - SC Clearance Our client is looking for a Service Desk Operator to be responsible For : Answering incoming contacts from customers and to accurately log incidents ensuring all relevant data is captured whilst logging the incident. To provide a single point of contact to our customers and to ensure that incidents are fully managed through to resolution. Responsible... more ▸
Rate: £15 - £20
Posted:

Senior Infrastructure Engineer (Inside IR35)

Harlow, Essex, East - LA International Computer Consultants Ltd
Our Client are looking for 2 SC cleared Senior Infrastructure Engineers to join an existing Team. The Team is responsible for the design, management, maintenance and upkeep of the Data Centres and supporting infrastructure. This role is critical to the organisation, requiring a technical expert who is able to manage complexity and deliver key infrastructure upgrades and services while assuring the Client's... more ▸
Rate: £450 - £550
Posted:

ServiceNow Implementation Manager | Hybrid | £85k

Hatfield, Hertfordshire, East - Modis UK
ServiceNow Implementation Manager | Hatfield | £75-85k I am working with a UK-wide consultancy who are looking for an ServiceNow Implementation Manager to lead a growing team of System Implementers and Consultants to design, configure, and implement their internal ITSM system. This crucial system is used by both internal and external stakeholders alike. This role will see you developing and maintaining resource plans... more ▸
Salary: £75,000 - £85,000
Posted:

Customer service Desk/Call Centre analyst

Hampton, Cambridgeshire - Global Technology Solutions Ltd
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... *Adhering to Incident management procedures... *Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager *Escalate potential problem issues with Problem and Incident... more ▸
Rate: GBP 13 - 14 Hourly
Posted:

Cloud Engineer

Kings Langley, Hertfordshire - Oakwell Hampton Ltd
Are you looking for a more Cloud focused role? Is your current employer dragging their feet moving with updated tech? Do you find your current role is becoming stale? The Business: My client is one of the worlds largest renewable energy business, who strive on solving some of the worlds energy problems and by doing that they need people like you... more ▸
Salary: 45000.0
Posted:

Infrastructure Engineer

Shefford, Bedfordshire - Central Bedfordshire Council
Central Bedfordshire Council is looking for a skilled Infrastructure Engineer to join their enthusiastic team in Shefford. This is an exciting and wide-ranging opportunity to shape our IT infrastructure around the Council’s transformation agenda. We provide a wide range of services using both on-premises infrastructure and Microsoft Azure cloud. You will maintain these solutions while developing your knowledge through designing and implementing... more ▸
Salary: 45000.0
Posted:

Quality Manager

Hemel Hempstead, Hertfordshire - Polar Recruitment Services Limited
Lead continuous improvement initiatives and develop an environment of continuous improvement, providing training, tools and techniques to enable others to achieve quality standards. Align and manage relationship with group Quality Management & Assurance, aligning with the Service Quality Management Framework... Extensive experience in a similar senior Quality Management position... Experience of... more ▸
Salary: GBP 60,000 - 75,000 Annual
Posted:

Systems Engineer

Loughton, Essex - Your Talent Solutions Ltd
Systems Engineer. Loughton, Essex. £30,000 - £42,000. Are you passionate about IT? Experienced in Microsoft 365? And would love to make your mark within a growing, successful, people-focused company? If so please read on... The Opportunity. We have an exciting opportunity for multiple System Engineers to join this rapidly expanding business. With a small, family-oriented culture; this really is the place to be if you want to become... more ▸
Salary: 40000.0
Posted:

Call Centre/Customer Service Agent/Service Desk analyst

Hampton, Cambridgeshire - Global Technology Solutions Ltd
Regularly update incidents logged on the ITSM and manage the ticket assigned to your group... *Industry recognised qualifications in relevant area is desirable (ie MCP/CCNA/CompTIA) *Experienced in the following: oWindows Operating Systems oApplication troubleshooting (Teams, Outlook, Word etc) oHardware troubleshooting (desktop, laptop, phones) oRemote Support oCustomer Service *Experienced... more ▸
Rate: GBP 13 - 14 Hourly
Posted:

1st Line Support

Norwich, Norfolk - Cloudscope Ltd
1st Line Support Engineer - Win7/8/10, Office365, IT Support. £21-23k per annum - Norwich. CloudScope are looking for a 1st line support professional for one of the most recognised brands in the renovations industry. You will be tasked to be the first point of contact and support for internal IT solutions across the business. This is a great oppurtunity for someone experienced in 1st line... more ▸
Salary: 22000.0
Posted:

Oracle ERP Delivery Manager

Rickmansworth, Hertfordshire - aap3
6 month contract opportunity for an Oracle ERP Delivery Manager working with a leading construction organization... 5+ years of core Oracle systems and Oracle service and operational procedures and administrating an Oracle Cloud ERP solution. ITIL qualification and 5+ years' experience of implementing and working in ITIL service operations... Strong... more ▸
Rate: GBP 450 - 550 Daily
Posted:

Service Delivery Manager

Luton, Bedfordshire - Data Careers Limited
Service Delivery Manager. Skills: ITIL certified, service delivery management, line management, customer facing, Permanent. Location: Home Based with occasional travel to Luton. Salary: £45,000-60,000. Are you a Service Delivery professional looking for a move to a team leadership role? Do you want to join a Top-Rated Glassdoor Employer and UK Top 2 Software Company? We are seeking a Service Delivery Manager to work with... more ▸
Salary: 45000.0
Posted:

Service Desk Support Analyst

Bury St. Edmunds, Suffolk - Greene King
Service Desk Support Analyst. Role purpose: We have an exciting opportunity for an experienced Service Desk Analyst to join our fast-paced Support Services team in Greene King. Based at our Bury St Edmunds office, working within a team of 11, reporting into the 1st Line Service Desk Team Leader. Key responsibilities: Deliver support for hardware including telephony and key applications used... more ▸
Salary: 22000.0
Posted:

Senior Infrastructure Engineer

Essex - Defence
Our client, a defence contractor, is requiring a Senior Infrastructure Engineer to join them on an initial 6 month contract. Must be eligible for or holder of current SC security clearance as a minimum. Rate flexible and negotiable depending on experience, working inside IR35. Role can be based in Harlow, Essex or Glenrothes, Scotland with remote work available. This is an exciting opportunity for an experienced Senior Infrastructure Engineer to join the... more ▸
Posted:

Service Desk Manager

Stevenage, Hertfordshire - Specialist Computer Centres
Demand for SCC's Managed IT Services continues to grow and as a result we are looking for a Service Desk Manager who will be responsible for managing all the daily operations of the IT Service Desk, the Service Desk team, representing the Service Desk function to other stakeholders, and ensuring that the Service Desk is constantly developing and improving. The Service Desk... more ▸
Salary: 30000.0
Posted:

IT Systems Administrator

Basildon, Essex - Rutherford Briant
Rutherford Briant have just registered a new Systems Administrator role to join an global logistics company. This is an exciting opportunity to work within a fast paced business that is looking to double in size over the next few years. The right candidate will be an experienced systems administrator who's eager to use and grow their technological skills. This company has a fantastic benefit package,... more ▸
Salary: 40000.0
Posted:

MIM Manager Principal/Major Incident Principal Manager

Peterborough, Cambridgeshire - Global Technology Solutions Ltd
N.B this role is partially remote - 2 days working remotely and 3 in office A fantastic opportunity has arisen for a Major Incident Manager Manager. For this role you will have experience of managing a team of major incident managers. to join well established blue chip organisation based in... more ▸
Salary: £47.5k - £65k per annum + 1.5k Quarterly Bonus + Benefits
Posted:

1st Line Support

Basildon, Essex - Vertex IT Solutions Ltd
OVERVIEW OF POSITION: Reporting directly to the Service Desk Team Leader. T his position encompasses the delivery of 1 st line remote support and triage services for all contracted and non-contracted clients. This position requires clear communication, co-ordination and time management to ensure clients expectations and contractual obligations are maintained The ability to work logically and maintain control whilst... more ▸
Salary: 18000.0
Posted:

Service Desk Analyst - Out of Hours

Hampton, Cambridgeshire - Global Technology Solutions Ltd
You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Shifts - 10.5 paid hrs 20:00 to 08:00. 4 nights on and 4 nights off. Contracts min 6 months. Ideal Technology/experience: Ivanti, ServiceNow, O365 administration,... more ▸
Rate: GBP 15 - 16 Hourly
Posted:

Service Desk Analyst - Out of Hours

Peterborough, Cambridgeshire - Global Technology Solutions Ltd
Out of Hours Service Desk Analyst - 1st line Support. Looking for experienced Call Centre / Service Desk Analysts. Office based in Hampton, Peterborough. You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Shifts - 10.5 paid hrs 20:00 to 08:00. 4 nights on and 4 nights off. Contracts min 6 months. Ideal Technology / experience: Ivanti, ServiceNow, O365 administration, AD, Comptia... more ▸
Rate: 29350.45
Posted:

ServiceNow Developer

Abbots Langley, Hertfordshire, East - LA International Computer Consultants Ltd
ServiceNow Developer Remote working 6 Month contract initially Rates: Market rates We have a great opportunity with a world leading consultancy, a market leader in their field. We are looking for a ServiceNow Developer to join a successful team on a great project. The ideal candidate will have an ITIL Qualification or relevant experience/ skills. You will have experience of working in a large scale organisation and/ or Government... more ▸
Posted:

Service Desk Analyst

Cambridge, Cambridgeshire - Metier Recruitment Limited
Service Desk Analyst - Cambridge - £27k - £30k + Benefits. We are looking for a Service Desk Technician that embraces the company vision and is keen and confident to deliver results. You will be passionate about providing an exceptional customer experience, with an expectation on aiding, supporting, and advising individuals experiencing technical or operational challenges. Owning the support process from start to finish whether... more ▸
Salary: 27000.0
Posted:

Application Support Analyst

Peterborough, East - NexusJobs
Job Description Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems... more ▸
Salary: £35,000 - £40,000
Posted:

ITSM Tools Application Manager

Hemel Hempstead, Hertfordshire - Polar Recruitment Services Limited
This position would suit an experienced technical manager, with a strong applications/software background, and proven understanding of the application delivery life cycle... Ensure team activities are completed to required processes/standards. Work with in-house teams including Projects, Infrastructure, Development and Delivery and drive activities to ensure applications are... more ▸
Salary: GBP 65,000 - 80,000 Annual
Posted:

IT Support Technician

Ipswich, Suffolk - TIME Appointments Ltd
Time Appointments are thrilled to be working on behalf of a leading business in the Ipswich Town Centre, who are currently recruiting for an IT Support Technician to join their team. Key Duties & Responsibilities: Provide first line investigation, diagnosis, escalation and resolution of incidents and service requests in line with documented procedures to ensure high availability and efficient running of IT systems for the business... more ▸
Salary: 22000.0
Posted:

Oracle ERP Delivery Manager

Hertfordshire - Hays Specialist Recruitment
Your new company You will be working for a consultancy practice who are managing the delivery of a new ERP system. Your new role Lead the technical ERP team. Work with the ERP Functional Lead to ensure that any potential changes are deployed effectively and efficiently... Contribute to the Oracle... more ▸
Rate: GBP 500 - 550 Daily
Posted:

Software Licensing Manager

Chelmsford, Essex - Corus Consultancy Limited
On Behalf of our client Corus is looking to hire a Software Licensing Manager. Your responsibilities include. Central point of contact for all software, licensing, and support contract queries. Including the provision of technical advice during contract negotiations with suppliers/vendors/re-sellers and working with the Procurement Team ensuring that all the correct agreements are in place. Proactively managing the renewal... more ▸
Posted:

2nd Line Network Engineer - CCNA

Hampton, Cambridgeshire - Global Technology Solutions Ltd
In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. more ▸
Salary: GBP 30,000 - 40,000 Annual
Posted:

IT Service Desk Manager

Welwyn Garden City, Hertfordshire - CV Screen Ltd
CV Screen is recruiting for an experienced IT Service Desk Manager to join a fantastic business based near Welwyn Garden City in Hertfordshire. This role is hybrid and will require you to be in the office for at least 3 days per week. A salary of up to £45,000 plus excellent benefits is available. THE ROLE IN A NUTSHELL. You will be responsible for developing the current IT Service delivery function using the... more ▸
Salary: 40000.0
Posted:

Service Management Lead - ITIL 4 - (Incident/Problem/Change/Release Management)

Colchester, Essex - Roxwell Talent
Service Management Lead (Manager level - hybrid working, 3 days in the office) Pleased to be recruiting for a fantastic opportunity to work as a Service Management Lead across the entire ITIL life cycle. This role will oversee reactive service management staff (Incident, Problem, Change, Release) and ensure that service is... more ▸
Salary: Competitive salary, bonus and extensive benefits
Posted:

ServiceNow Developer | Fully Remote | To £75k

Abbots Langley, Hertfordshire, East - Modis UK
ServiceNow Developer | Fully Remote | To £75k I am working with an award-winning consultancy who are looking for experienced developers to join their growing team on a fully remote basis. Our client have been making waves in the industry and are now looking for time-served developers to work on a number of exciting client projects. I am looking for ServiceNow Developers who have experience with JavaScript,... more ▸
Salary: £55,000 - £75,000
Posted:

Network Technical Specialist Inside IR35

Stevenage, Hertfordshire - Lorien
Lorien Global have partnered up with a Global IT Service Provider and we are actively recruiting Network Technical Specialist, to join our client's team on an initial 5 -month contract. Key factors. Travel to customer sites will be required (This will be expensed) You must have a valid. Security... more ▸
Posted:

NOC Engineer

Hemel Hempstead, Hertfordshire - CAE Technology Services Limited
The Role. Your primary role within the NOC is to deliver a world class customer service and to support our customers through CAEs Incident, Change, Event, and Service Fulfilment Management processes. In addition to supporting our customers, as a 2nd line resource, a commitment to personal development and that of the 1st line resources is also required. You will be required to manage multiple workstreams... more ▸
Salary: 35000.0
Posted:

ICT Support Technician

Ipswich, Suffolk - Randstad Strategic
Have you worked in IT Support? Are you tech-savvy and a problem solver? Do you live near Martlesham? We have a contract role available within Norfolk and Suffolk Police. This role is ideal for someone with strong IT skills that is looking to help the community by supporting the people that keep it safe! Role: ICT Support Technician Location: Martlesham Police Headquarters Rate:... more ▸
Rate: 27393.75
Posted:

3rd Line Application Engineer - NOC - Hybrid

Hampton, Cambridgeshire - Global Technology Solutions Ltd
Extensive and proven experience in one or some of the below technologies *Proven capability in the following technologies - Certification an advantage: oMicrosoft Azure IaaS, PaaS oMicrosoft 365 Administration oMicrosoft 365/Azure AD Identity Management oAWS IaaS, PaaS Desirable *Proven knowledge in the following technologies oWindows Server 2012R2/2016/2019 oActive... more ▸
Salary: GBP 45,000 - 65,000 Annual
Posted:

Head of PMO

Abbots Langley, Hertfordshire, East - Real Staffing
I am currently working with the Ambulance Radio Programme who are looking for a Head of PMO to work with them on a 12 month contract on the below. The Ambulance Radio Programme (ARP) delivers radio based mobile communications services to all English Ambulance Trusts. The services have a minimum life of ten years. The Services include: Voice and data communications via the... more ▸
Rate: £500 - £600
Posted:
ITIL
the East of England
10th Percentile
£28,500
25th Percentile
£37,313
Median
£50,000
75th Percentile
£60,625
90th Percentile
£72,375