1 to 25 of 83 ITIL Jobs in the East of England

DHCP, VPN, firewalls) . Skilled in endpoint and device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and endpoint protection solutions. Excellent communication skills and a collaborative, problem-solving mindset. More ❯

projects and scripting for automation. Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note that we reserve the right More ❯

projects and scripting for automation. Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note that we reserve the right More ❯

and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯

and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯

and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯

and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯

knowledge of ERP customisation, reporting, and user administration . Understanding of business functions like sales order processing, inventory control, warehouse management, and EDI within an ERP context. Familiarity with ITIL principles for service delivery and experience using ticketing systems (eg, Halo, Zendesk, ServiceNow). More ❯

and communication skills. Ability to prioritise and manage multiple tasks in a fast-paced environment. You will be required to work in the office fulltime for this opportunity. Desirable: ITIL Foundation certification. Experience with Azure AD, Intune, and endpoint management. Exposure to project work or service improvement initiatives. More ❯

systems in relation to the role Knowledge of Automatic Call Distributor ACD telephone system Active Directory management/administration/maintenance Richmond IT Service Management System knowledge/experience ITIL awareness Person Specification Customer Service Essential Must Demonstrate good customer service skills Service Desk Experience Essential Relevant Experience Qualifications Essential Relevant Qualifications Driving Licence Essential Access to a car Skills More ❯

7. Project & Change Management Participate in SAP system migrations and upgrades. Support SAP system landscapes during implementation and go-live. Collaborate with functional consultants, developers, and infrastructure teams. Follow ITIL change management processes for all system changes. Required skills, qualifications and experience : Minimum 5 years’ experience as a SAP Basis Administrator, with at least 2–3 years on SAP HANA. More ❯

7. Project & Change Management Participate in SAP system migrations and upgrades. Support SAP system landscapes during implementation and go-live. Collaborate with functional consultants, developers, and infrastructure teams. Follow ITIL change management processes for all system changes. Required skills, qualifications and experience : Minimum 5 years’ experience as a SAP Basis Administrator, with at least 2–3 years on SAP HANA. More ❯

7. Project & Change Management Participate in SAP system migrations and upgrades. Support SAP system landscapes during implementation and go-live. Collaborate with functional consultants, developers, and infrastructure teams. Follow ITIL change management processes for all system changes. Required skills, qualifications and experience : Minimum 5 years’ experience as a SAP Basis Administrator, with at least 2–3 years on SAP HANA. More ❯

with remote IT team members Desirable Skills: Exposure to Active Directory, Azure, or basic networking Experience supporting cloud-based systems and remote users IT qualifications such as CompTIA A+, ITIL, or Microsoft certifications (a plus) What We Offer: A supportive and collaborative team environment Opportunities for training and career development Competitive salary (dependent on experience) On-site parking and facilities More ❯

PSA/RMM systems. As the Service Desk Manager you will have: - Experience of managing a Service Desk or IT Support team within an MSP environment. - Strong understanding of ITIL principles and service management best practices. - Experience with ticketing and monitoring systems (Autotask, Datto). - Excellent communication, leadership, and stakeholder management skills. - Technical understanding of common SME technologies (Microsoft More ❯

PSA/RMM systems. As the Service Desk Manager you will have: - Experience of managing a Service Desk or IT Support team within an MSP environment. - Strong understanding of ITIL principles and service management best practices. - Experience with ticketing and monitoring systems (Autotask, Datto). - Excellent communication, leadership, and stakeholder management skills. - Technical understanding of common SME technologies (Microsoft More ❯

such as Terraform. Strong communication skills and the ability to document and present complex technical concepts clearly. Microsoft certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert) highly desirable. ITIL Foundation and/or relevant industry certifications beneficial. Personal Attributes Analytical, detail-oriented, and proactive in solving complex challenges. Passionate about continuous learning and staying ahead of emerging cloud technologies. More ❯

setting up security, file access and other administrative procedures associated with moves; Move workstations, peripherals and telecommunications equipment, as required; Document changes to inventory use and configuration. Requirement's: ITIL V3 Foundation Certification (recommended); Microsoft Operating System/Office Certification(s) will be an asset; Advanced MS Office 365 skills; Scripting, coding skill will be considered an advantage; Able to More ❯

of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable) Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email (url removed) for any questions More ❯

of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable) Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email for any questions More ❯

within enterprise-scale programmes. Strong knowledge of Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams). Familiarity with endpoint service transition for Windows 10-11 upgrades. Deep understanding of ITIL (v3/v4) practices, particularly Service Design, Service Transition, and Continual Service Improvement. Experience integrating new services into existing ITSM toolsets (ServiceNow, Remedy, or equivalent). Excellent stakeholder engagement and More ❯

support five days a week. Be available for occasional out-of-hours/weekend support for planned activities. To excel in this role, you should have: Strong knowledge of ITIL processes (Incident and Problem Management) and IT Asset Management. Proficiency in ITSM tools (e.g., ZenDesk, Service Now). Expertise in Windows 11, Office 365 Suite, iOS, Android, printers, and security More ❯

large complex IT projects in a fast-paced environment Strong leadership and team management experience Degree (or equivalent) in Computer Science or related subject Experience with methodologies like PRINCE2, ITIL, Scrum and Agile Experienced (or at least significant exposure and keen interest) in the IT governance and information security discipline Proven experience in working with IT teams in complex and More ❯

both planned and reactive work effectively. Any knowledge of Power BI or PowerShell is desirable but not essential. Experience using service desk tools and remote support software. Familiarity with ITIL processes and SLAs. The Opportunity: My client working are a hospitality and events business based in Luton and they are looking for an IT Support Engineer on a permanent basis. More ❯

and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, we re committed to doing the right thing, working More ❯