2nd Line Support Contract Job Trends in the North East

Second Line Support
England > North East

The median Second Line Support daily rate in the North East is £180, according to job vacancies posted in the 6 months leading up to 10 October 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
10 Oct 2025
Same period 2024 Same period 2023
Rank 34 36 24
Rank change year-on-year +2 -12 +39
Contract jobs requiring a 2nd Line Support 5 3 5
As % of all contract jobs in the North East 1.67% 1.00% 2.16%
As % of the Job Titles category 1.82% 1.13% 2.29%
Number of daily rates quoted 5 3 2
10th Percentile - £148 £141
25th Percentile £170 £151 £145
Median daily rate (50th Percentile) £180 £163 £159
Median % change year-on-year +10.77% +2.36% -13.61%
75th Percentile £203 £186 £177
90th Percentile £254 £196 £183
England median daily rate £200 £215 £200
% change year-on-year -6.98% +7.50% -

All Contract IT Job Vacancies
North East

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North East with a recognized job title 275 266 218
% of contract IT jobs with a recognized job title 91.67% 88.96% 93.97%
Number of daily rates quoted 179 111 170
10th Percentile £180 £256 £255
25th Percentile £338 £358 £400
Median daily rate (50th Percentile) £450 £450 £432
Median % change year-on-year - +4.23% -17.76%
75th Percentile £575 £579 £564
90th Percentile £651 £675 £625
England median daily rate £510 £525 £545
% change year-on-year -2.86% -3.67% -0.91%
Number of hourly rates quoted 9 23 9
10th Percentile £13.67 £15.35 £15.00
25th Percentile £14.50 £32.70 £16.25
Median hourly rate £19.25 £46.18 £32.00
Median % change year-on-year -58.32% +44.31% +103.17%
75th Percentile £20.63 £50.00 £46.18
90th Percentile £39.20 £70.00 -
England median hourly rate £25.15 £43.00 £46.00
% change year-on-year -41.51% -6.52% +73.58%

2nd Line Support
Job Vacancy Trend in the North East

Historical trend showing the proportion of contract IT job postings featuring '2nd Line Support' in the job title relative to all contract IT jobs advertised in the North East.

2nd Line Support job vacancy trend in the North East

2nd Line Support
Daily Rate Trend in the North East

Contractor daily rate distribution trend for 2nd Line Support job vacancies in the North East.

Contractor daily rate distribution trend for 2nd Line Support job vacancies in the North East

2nd Line Support
Hourly Rate Trend in the North East

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in the North East.

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in the North East

2nd Line Support
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the North East region over the 6 months to 10 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear -5 3 £175 +7.69% 1
Durham - 2 £228 - 2
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North East

For the 6 months to 10 October 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the North East region featuring 2nd Line Support in the job title.

1 4 (80.00%) Microsoft 365
2 3 (60.00%) Apple
2 3 (60.00%) Microsoft Office
2 3 (60.00%) Microsoft
3 2 (40.00%) Data Centre
3 2 (40.00%) Public Sector
3 2 (40.00%) Active Directory
3 2 (40.00%) HP
3 2 (40.00%) Dell
3 2 (40.00%) SAP
3 2 (40.00%) Windows
3 2 (40.00%) Wireless
3 2 (40.00%) Electronics
3 2 (40.00%) Telecoms
3 2 (40.00%) Finance
3 2 (40.00%) Manufacturing
3 2 (40.00%) Programme Management
3 2 (40.00%) Business Intelligence
3 2 (40.00%) Cisco
3 2 (40.00%) Marketing
3 2 (40.00%) Mac OS
3 2 (40.00%) Digital Marketing
3 2 (40.00%) SCCM
3 2 (40.00%) SC Cleared
3 2 (40.00%) Security Cleared
3 2 (40.00%) Android
4 1 (20.00%) Patch Management
4 1 (20.00%) Degree
4 1 (20.00%) Service Management
4 1 (20.00%) Microsoft Exchange

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in the North East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (20.00%) Microsoft Exchange
Applications
1 3 (60.00%) Microsoft Office
Cloud Services
1 4 (80.00%) Microsoft 365
Communications & Networking
1 2 (40.00%) Wireless
General
1 2 (40.00%) Electronics
1 2 (40.00%) Finance
1 2 (40.00%) Manufacturing
1 2 (40.00%) Marketing
1 2 (40.00%) Public Sector
1 2 (40.00%) Telecoms
Miscellaneous
1 2 (40.00%) Data Centre
Operating Systems
1 2 (40.00%) Android
1 2 (40.00%) Mac OS
1 2 (40.00%) Windows
Processes & Methodologies
1 2 (40.00%) Business Intelligence
1 2 (40.00%) Digital Marketing
1 2 (40.00%) Programme Management
2 1 (20.00%) ITIL
2 1 (20.00%) Patch Management
2 1 (20.00%) Service Management
Qualifications
1 2 (40.00%) SC Cleared
1 2 (40.00%) Security Cleared
2 1 (20.00%) Degree
System Software
1 2 (40.00%) Active Directory
Systems Management
1 2 (40.00%) SCCM
Vendors
1 3 (60.00%) Apple
1 3 (60.00%) Microsoft
2 2 (40.00%) Cisco
2 2 (40.00%) Dell
2 2 (40.00%) HP
2 2 (40.00%) SAP
3 1 (20.00%) Okta