Customer Insight Contracts in the North of England

Customer Insight
England > North of England

The table below provides summary statistics for contract job vacancies advertised in the North of England requiring Customer Insight skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Insight over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 155 162 214
Rank change year-on-year +7 +52 +2
Contract jobs citing Customer Insight 11 23 6
As % of all contract jobs advertised in the North of England 0.33% 0.48% 0.10%
As % of the Processes & Methodologies category 0.37% 0.56% 0.11%
Number of daily rates quoted 10 19 3
10th Percentile £375 £495 £308
25th Percentile £388 - £395
Median daily rate (50th Percentile) £563 £500 £540
Median % change year-on-year +12.50% -7.41% +2.86%
75th Percentile £634 - £549
90th Percentile £760 £505 £554
England median daily rate £519 £500 £590
% change year-on-year +3.75% -15.25% +12.38%

All Process and Methodology Skills
North of England

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North of England.

Contract vacancies with a requirement for process or methodology skills 2,966 4,089 5,288
As % of all contract IT jobs advertised in the North of England 90.02% 85.76% 90.72%
Number of daily rates quoted 1,908 2,506 3,674
10th Percentile £263 £300 £302
25th Percentile £378 £400 £413
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +5.26%
75th Percentile £563 £588 £600
90th Percentile £650 £675 £688
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 154 355 207
10th Percentile £13.83 £11.03 £10.63
25th Percentile £18.20 £12.45 £15.25
Median hourly rate £28.75 £17.50 £27.70
Median % change year-on-year +64.29% -36.82% +49.73%
75th Percentile £55.76 £44.41 £45.05
90th Percentile £82.56 £53.90 £65.00
England median hourly rate £29.07 £36.00 £37.50
% change year-on-year -19.25% -4.00% +53.06%

Customer Insight
Job Vacancy Trend in the North of England

Job postings citing Customer Insight as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Customer Insight in the North of England

Customer Insight
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing Customer Insight in the North of England.

Daily rate trend for Customer Insight in the North of England

Customer Insight
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing Customer Insight in the North of England over the 6 months to 1 May 2025.

Daily rate histogram for Customer Insight in the North of England

Customer Insight
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing Customer Insight in the North of England.

Hourly rate trend for Customer Insight in the North of England

Customer Insight
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the North of England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West +16 10 £575 +15.00% 17
Yorkshire -3 1 £450 -10.00% 11
Customer Insight
England

Customer Insight
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) Confluence
Applications
1 3 (27.27%) Chatbot
2 1 (9.09%) Microsoft Excel
2 1 (9.09%) MS Visio
Business Applications
1 7 (63.64%) Dynamics CRM
Cloud Services
1 8 (72.73%) Power Platform
2 7 (63.64%) Azure
2 7 (63.64%) Dynamics 365
2 7 (63.64%) Microsoft 365
3 6 (54.55%) PowerApps
4 3 (27.27%) Figma
5 1 (9.09%) Lucidchart
Database & Business Intelligence
1 8 (72.73%) Power BI
2 1 (9.09%) Tableau
Development Applications
1 1 (9.09%) JIRA
General
1 8 (72.73%) Marketing
2 4 (36.36%) Finance
3 3 (27.27%) Legal
3 3 (27.27%) Public Sector
4 1 (9.09%) Analytical Skills
4 1 (9.09%) Banking
4 1 (9.09%) Retail Banking
4 1 (9.09%) Social Skills
Job Titles
1 3 (27.27%) Content Designer
1 3 (27.27%) CRM Specialist
1 3 (27.27%) Designer
1 3 (27.27%) Dynamics CRM Specialist
1 3 (27.27%) UX Designer
2 2 (18.18%) Dynamics 365 Specialist
3 1 (9.09%) Analyst
3 1 (9.09%) Business Analyst
3 1 (9.09%) Data Business Analyst
3 1 (9.09%) Microsoft 365 Specialist
3 1 (9.09%) Microsoft Specialist
Miscellaneous
1 3 (27.27%) Mobile App
1 3 (27.27%) Onboarding
1 3 (27.27%) Social Media
2 1 (9.09%) Legacy Systems
2 1 (9.09%) Product Ownership
Processes & Methodologies
1 10 (90.91%) Agile
2 8 (72.73%) Business Intelligence
3 7 (63.64%) CRM
3 7 (63.64%) Data Loss Prevention
4 4 (36.36%) Customer Service
4 4 (36.36%) Decision-Making
4 4 (36.36%) User Experience
4 4 (36.36%) Workshop Facilitation
5 3 (27.27%) Asset Management
5 3 (27.27%) Business Strategy
5 3 (27.27%) Content Marketing
5 3 (27.27%) Conversational UI
5 3 (27.27%) Data Modelling
5 3 (27.27%) Knowledge Transfer
5 3 (27.27%) Product Marketing
5 3 (27.27%) Release Management
5 3 (27.27%) Stakeholder Management
5 3 (27.27%) Strategic Thinking
5 3 (27.27%) UX Design
6 1 (9.09%) Data Protection
Qualifications
1 1 (9.09%) Degree
Quality Assurance & Compliance
1 3 (27.27%) Accessibility
Systems Management
1 1 (9.09%) HP Data Protector
1 1 (9.09%) NetBackup
Vendors
1 7 (63.64%) Microsoft
2 1 (9.09%) Dell
2 1 (9.09%) Veritas