Period
to 25 September 2018

The following table provides summary statistics for contract job vacancies advertised in Reading with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 25 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Berkshire > Reading
6 months to
25 Sep 2018
Same period 2017 Same period 2016
Rank 47 40 27
Rank change year-on-year -7 -13 +29
Contract jobs citing SLA 49 45 93
As % of all contract IT jobs advertised in Reading 3.40% 3.62% 5.93%
As % of the Quality Assurance & Compliance category 27.37% 29.41% 45.37%
Number of daily rates quoted 9 14 38
Reading median daily rate £400 £425 £250
Median daily rate % change year-on-year -5.88% +70.00% -16.67%
10th Percentile £154 £200 £124
90th Percentile £523 £570 £388
Berkshire median daily rate £375 £400 £260
% change year-on-year -6.25% +53.85% -20.00%
Number of hourly rates quoted 1 6 9
Reading median hourly rate £22.00 £17.50 £21.33
Median hourly rate % change year-on-year +25.71% -17.96% -1.02%
10th Percentile £21.50 £15.00 £19.91
90th Percentile £22.50 £22.50 £25.35
Berkshire median hourly rate £24.00 £16.75 £12.50
% change year-on-year +43.28% +34.00% -42.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Reading with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Reading
Contract vacancies with a requirement for quality assurance or compliance skills 179 153 205
As % of all contract IT jobs advertised in Reading 12.41% 12.31% 13.08%
Number of daily rates quoted 91 85 107
Reading median daily rate £425 £425 £380
Median daily rate % change year-on-year - +11.84% -
10th Percentile £218 £244 £198
90th Percentile £600 £575 £550
Berkshire median daily rate £400 £400 £380
% change year-on-year - +5.26% -
Number of hourly rates quoted 8 6 10
Reading median hourly rate £29.00 £17.50 £21.33
Median hourly rate % change year-on-year +65.71% -17.96% -1.02%
10th Percentile £17.45 £15.00 £20.62
90th Percentile £40.00 £22.50 £25.30
Berkshire median hourly rate £28.00 £23.50 £12.50
% change year-on-year +19.15% +88.00% -42.00%

SLA
Job Vacancy Trend in Reading

Job postings citing SLA as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for SLA in Reading

SLA
Contractor Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Reading.

Contractor daily rate trend for SLA in Reading

SLA
Contractor Daily Rate Histogram in Reading

The daily rate distribution of IT jobs citing SLA in Reading over the 6 months to 25 September 2018.

Contractor daily rate histogram for SLA in Reading

SLA
Contractor Hourly Rate Trend in Reading

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Reading.

Contractor hourly rate trend for SLA in Reading

For the 6 months to 25 September 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Reading region with a requirement for SLA.

1 21 (42.86%) Telecoms
2 18 (36.73%) Degree
3 16 (32.65%) Remedy
4 15 (30.61%) BMC
4 15 (30.61%) Remedy ITSM
5 14 (28.57%) Oracle
5 14 (28.57%) Service Management
6 13 (26.53%) Workflow
6 13 (26.53%) Computer Science
6 13 (26.53%) Agile Software Development
7 12 (24.49%) Huawei
7 12 (24.49%) Continuous Improvement
8 11 (22.45%) ITSM
9 9 (18.37%) Sun
9 9 (18.37%) HP
9 9 (18.37%) Unix
9 9 (18.37%) Linux
9 9 (18.37%) IBM
9 9 (18.37%) Firewall
9 9 (18.37%) Incident Management
9 9 (18.37%) MOS
9 9 (18.37%) Customer-Centricity
10 8 (16.33%) Front Office
11 7 (14.29%) Back Office
11 7 (14.29%) TIBCO
11 7 (14.29%) SQL
11 7 (14.29%) Microsoft Excel
11 7 (14.29%) Process Improvement
11 7 (14.29%) Change Control
11 7 (14.29%) User Acceptance Testing

SLA
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.12%) Oracle Workflow
2 1 (2.04%) SharePoint
Applications
1 7 (14.29%) Microsoft Excel
2 4 (8.16%) Microsoft Office
3 3 (6.12%) Microsoft PowerPoint
4 1 (2.04%) MS Visio
Business Applications
1 15 (30.61%) Remedy ITSM
2 3 (6.12%) Eloqua
3 1 (2.04%) Oracle EBS
Cloud Services
1 4 (8.16%) Cloud Computing
2 2 (4.08%) Office 365
Communications & Networking
1 9 (18.37%) Firewall
2 2 (4.08%) Radio Access Network
3 1 (2.04%) 5G
3 1 (2.04%) Internet
General
1 21 (42.86%) Telecoms
2 8 (16.33%) Front Office
3 7 (14.29%) Back Office
4 5 (10.20%) Finance
5 3 (6.12%) Marketing
6 2 (4.08%) Advertising
6 2 (4.08%) Retail
7 1 (2.04%) Billing
7 1 (2.04%) Electronics
7 1 (2.04%) Mandarin Language
Job Titles
1 13 (26.53%) Support Engineer
2 11 (22.45%) OSS Engineer
3 10 (20.41%) Analyst
4 9 (18.37%) OSS Support Engineer
5 7 (14.29%) Automation Engineer
6 6 (12.24%) Incident Analyst
7 5 (10.20%) Operations Manager
8 3 (6.12%) Marketing Manager
8 3 (6.12%) Service Manager
8 3 (6.12%) Systems Analyst
9 2 (4.08%) Backup Engineer
9 2 (4.08%) Process Manager
9 2 (4.08%) Report Manager
9 2 (4.08%) Sales and Marketing Manager
9 2 (4.08%) Sales Manager
9 2 (4.08%) Sales Operations Manager
9 2 (4.08%) Service Operations Manager
9 2 (4.08%) Software Sales Manager
9 2 (4.08%) Team Leader
9 2 (4.08%) Telecoms Analyst
Libraries, Frameworks & Software Standards
1 1 (2.04%) REST
1 1 (2.04%) WebCenter
Miscellaneous
1 13 (26.53%) Computer Science
2 7 (14.29%) Analytical Skills
2 7 (14.29%) Robotics
3 6 (12.24%) Management Information System
4 4 (8.16%) Virtual Team
5 3 (6.12%) User Experience
6 1 (2.04%) Optoelectronics
6 1 (2.04%) PACS
6 1 (2.04%) Self-Motivation
Operating Systems
1 9 (18.37%) Linux
1 9 (18.37%) Unix
2 5 (10.20%) Windows
3 2 (4.08%) Windows Server 2012
4 1 (2.04%) Windows 10
4 1 (2.04%) Windows 7
4 1 (2.04%) Windows Server
4 1 (2.04%) Windows Server 2008
Processes & Methodologies
1 14 (28.57%) Service Management
2 13 (26.53%) Agile Software Development
2 13 (26.53%) Workflow
3 12 (24.49%) Continuous Improvement
4 11 (22.45%) ITSM
5 9 (18.37%) Customer-Centricity
5 9 (18.37%) Incident Management
6 7 (14.29%) Change Control
6 7 (14.29%) Process Improvement
6 7 (14.29%) Task Automation
6 7 (14.29%) Test Automation
6 7 (14.29%) User Acceptance Testing
7 6 (12.24%) ITIL
7 6 (12.24%) Service Delivery
8 5 (10.20%) Escalation Management
8 5 (10.20%) Matrix Management
9 4 (8.16%) Analytics
9 4 (8.16%) Project Management
10 3 (6.12%) B2B
10 3 (6.12%) CRM
Programming Languages
1 7 (14.29%) SQL
Qualifications
1 18 (36.73%) Degree
2 9 (18.37%) MOS
3 2 (4.08%) Microsoft Certification
3 2 (4.08%) SC Cleared
3 2 (4.08%) Security Cleared
4 1 (2.04%) ITIL Certification
4 1 (2.04%) MCDST
4 1 (2.04%) MCP
4 1 (2.04%) MCSE
Quality Assurance & Compliance
1 3 (6.12%) Data Quality
2 2 (4.08%) PMO
3 1 (2.04%) Sarbanes-Oxley
System Software
1 3 (6.12%) Active Directory
2 1 (2.04%) Firmware
Systems Management
1 1 (2.04%) SCCM
Vendors
1 16 (32.65%) Remedy
2 15 (30.61%) BMC
3 14 (28.57%) Oracle
4 12 (24.49%) Huawei
5 9 (18.37%) HP
5 9 (18.37%) IBM
5 9 (18.37%) Sun
6 7 (14.29%) ComArch
6 7 (14.29%) TIBCO
6 7 (14.29%) UiPath
7 6 (12.24%) Microsoft
8 2 (4.08%) Asigra
8 2 (4.08%) CommVault
8 2 (4.08%) Veeam
9 1 (2.04%) IFS
9 1 (2.04%) Workday