Period
to 18 November 2018

The following table provides summary statistics for contract job vacancies advertised in Reading with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 18 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Berkshire > Reading
6 months to
18 Nov 2018
Same period 2017 Same period 2016
Rank 45 56 29
Rank change year-on-year +11 -27 +26
Contract jobs citing SLA 52 33 78
As % of all contract IT jobs advertised in Reading 3.54% 2.61% 5.29%
As % of the Quality Assurance & Compliance category 33.55% 23.08% 47.56%
Number of daily rates quoted 12 15 39
Reading median daily rate £400 £425 £235
Median daily rate % change year-on-year -5.88% +80.85% -27.69%
10th Percentile £166 £388 £125
90th Percentile £611 £570 £390
Berkshire median daily rate £350 £377 £255
% change year-on-year -7.16% +47.84% -21.54%
Number of hourly rates quoted 0 4 9
Reading median hourly rate - £19.00 £25.00
Median hourly rate % change year-on-year - -24.00% +16.01%
Berkshire median hourly rate £22.75 £16.75 £12.50
% change year-on-year +35.82% +34.00% -42.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Reading with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Reading
Contract vacancies with a requirement for quality assurance or compliance skills 155 143 164
As % of all contract IT jobs advertised in Reading 10.57% 11.32% 11.13%
Number of daily rates quoted 66 86 84
Reading median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% -6.25%
10th Percentile £186 £303 £159
90th Percentile £600 £573 £501
Berkshire median daily rate £400 £400 £388
% change year-on-year - +3.23% +3.33%
Number of hourly rates quoted 2 5 7
Reading median hourly rate £32.50 £16.00 £24.50
Median hourly rate % change year-on-year +103.13% -34.69% +13.69%
10th Percentile £28.00 £12.35 £20.47
90th Percentile £37.00 £22.50 £28.45
Berkshire median hourly rate £34.00 £23.50 £13.00
% change year-on-year +44.68% +80.77% -39.68%

SLA
Job Vacancy Trend in Reading

Job postings citing SLA as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for SLA in Reading

SLA
Contractor Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Reading.

Contractor daily rate trend for SLA in Reading

SLA
Contractor Daily Rate Histogram in Reading

The daily rate distribution of IT jobs citing SLA in Reading over the 6 months to 18 November 2018.

Contractor daily rate histogram for SLA in Reading

SLA
Contractor Hourly Rate Trend in Reading

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Reading.

Contractor hourly rate trend for SLA in Reading

For the 6 months to 18 November 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Reading region with a requirement for SLA.

1 22 (42.31%) Telecoms
2 20 (38.46%) Degree
3 17 (32.69%) Remedy
4 16 (30.77%) BMC
4 16 (30.77%) Remedy ITSM
5 15 (28.85%) Oracle
5 15 (28.85%) Service Management
6 14 (26.92%) Computer Science
6 14 (26.92%) Continuous Improvement
7 13 (25.00%) Huawei
7 13 (25.00%) Agile Software Development
7 13 (25.00%) Workflow
8 11 (21.15%) Firewall
8 11 (21.15%) ITSM
9 10 (19.23%) Customer-Centricity
10 9 (17.31%) Process Improvement
10 9 (17.31%) MOS
10 9 (17.31%) Unix
10 9 (17.31%) Linux
10 9 (17.31%) Microsoft Excel
10 9 (17.31%) IBM
10 9 (17.31%) Sun
10 9 (17.31%) HP
11 8 (15.38%) Front Office
11 8 (15.38%) Finance
11 8 (15.38%) Incident Management
12 7 (13.46%) ComArch
12 7 (13.46%) Robotics
12 7 (13.46%) Change Control
12 7 (13.46%) User Acceptance Testing

SLA
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.77%) Oracle Workflow
2 2 (3.85%) IIS
3 1 (1.92%) SharePoint
Applications
1 9 (17.31%) Microsoft Excel
2 4 (7.69%) Microsoft Office
3 3 (5.77%) Microsoft PowerPoint
4 1 (1.92%) MS Visio
Business Applications
1 16 (30.77%) Remedy ITSM
2 3 (5.77%) Eloqua
3 2 (3.85%) Oracle EBS
Cloud Services
1 5 (9.62%) Cloud Computing
2 2 (3.85%) Office 365
Communications & Networking
1 11 (21.15%) Firewall
2 2 (3.85%) Cisco ASA
2 2 (3.85%) Radio Access Network
2 2 (3.85%) SSL
3 1 (1.92%) 5G
Database & Business Intelligence
1 2 (3.85%) SQL Server
General
1 22 (42.31%) Telecoms
2 8 (15.38%) Finance
2 8 (15.38%) Front Office
3 7 (13.46%) Back Office
4 3 (5.77%) Marketing
5 1 (1.92%) Advertising
5 1 (1.92%) Billing
5 1 (1.92%) Electronics
5 1 (1.92%) Legal
5 1 (1.92%) Mandarin Language
5 1 (1.92%) Retail
Job Titles
1 12 (23.08%) Support Engineer
2 11 (21.15%) Analyst
2 11 (21.15%) OSS Engineer
3 9 (17.31%) OSS Support Engineer
4 7 (13.46%) Automation Engineer
5 6 (11.54%) Incident Analyst
6 5 (9.62%) Operations Manager
7 3 (5.77%) Marketing Manager
7 3 (5.77%) Service Manager
7 3 (5.77%) Systems Analyst
8 2 (3.85%) Infrastructure Engineer
8 2 (3.85%) Process Manager
8 2 (3.85%) Report Manager
8 2 (3.85%) Sales and Marketing Manager
8 2 (3.85%) Sales Manager
8 2 (3.85%) Sales Operations Manager
8 2 (3.85%) Server Engineer
8 2 (3.85%) Service Operations Manager
8 2 (3.85%) Software Sales Manager
8 2 (3.85%) Telecoms Analyst
Libraries, Frameworks & Software Standards
1 1 (1.92%) COM
1 1 (1.92%) REST
1 1 (1.92%) WebCenter
Miscellaneous
1 14 (26.92%) Computer Science
2 7 (13.46%) Analytical Skills
2 7 (13.46%) Management Information System
2 7 (13.46%) Robotics
3 4 (7.69%) Virtual Team
4 3 (5.77%) User Experience
5 2 (3.85%) Data Centre
6 1 (1.92%) Optoelectronics
6 1 (1.92%) PACS
6 1 (1.92%) Self-Motivation
Operating Systems
1 9 (17.31%) Linux
1 9 (17.31%) Unix
2 6 (11.54%) Windows
3 3 (5.77%) Windows Server
4 2 (3.85%) Windows Server 2012
5 1 (1.92%) Windows Server 2008
Processes & Methodologies
1 15 (28.85%) Service Management
2 14 (26.92%) Continuous Improvement
3 13 (25.00%) Agile Software Development
3 13 (25.00%) Workflow
4 11 (21.15%) ITSM
5 10 (19.23%) Customer-Centricity
6 9 (17.31%) Process Improvement
7 8 (15.38%) Incident Management
8 7 (13.46%) Change Control
8 7 (13.46%) ITIL
8 7 (13.46%) Service Delivery
8 7 (13.46%) Task Automation
8 7 (13.46%) Test Automation
8 7 (13.46%) User Acceptance Testing
9 5 (9.62%) Analytics
9 5 (9.62%) Escalation Management
9 5 (9.62%) Matrix Management
10 4 (7.69%) Project Management
10 4 (7.69%) Workflow Management
11 3 (5.77%) Process Management
Programming Languages
1 7 (13.46%) SQL
Qualifications
1 20 (38.46%) Degree
2 9 (17.31%) MOS
3 2 (3.85%) ITIL Certification
3 2 (3.85%) Microsoft Certification
3 2 (3.85%) SC Cleared
3 2 (3.85%) Security Cleared
4 1 (1.92%) MCDST
4 1 (1.92%) MCP
4 1 (1.92%) MCSE
Quality Assurance & Compliance
1 4 (7.69%) Data Quality
2 2 (3.85%) PMO
2 2 (3.85%) Sarbanes-Oxley
System Software
1 2 (3.85%) Active Directory
2 1 (1.92%) Firmware
Systems Management
1 1 (1.92%) SCCM
Vendors
1 17 (32.69%) Remedy
2 16 (30.77%) BMC
3 15 (28.85%) Oracle
4 13 (25.00%) Huawei
5 9 (17.31%) HP
5 9 (17.31%) IBM
5 9 (17.31%) Sun
6 7 (13.46%) ComArch
6 7 (13.46%) Microsoft
6 7 (13.46%) TIBCO
6 7 (13.46%) UiPath
7 2 (3.85%) Cisco
7 2 (3.85%) Workday
8 1 (1.92%) Asigra
8 1 (1.92%) CommVault
8 1 (1.92%) IFS
8 1 (1.92%) Salesforce.com
8 1 (1.92%) Veeam