Customer-Centric
UK > Scotland
The table below provides summary statistics for contract job vacancies advertised in Scotland requiring Customer-Centricity skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer-Centricity over the 6 months leading up to 17 June 2025, comparing them to the same period in the previous two years.
| 6 months to 17 Jun 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 113 | 112 | 156 |
| Rank change year-on-year | -1 | +44 | +12 |
| Contract jobs citing Customer-Centricity | 4 | 8 | 3 |
| As % of all contract jobs advertised in Scotland | 0.25% | 0.38% | 0.11% |
| As % of the Processes & Methodologies category | 0.26% | 0.44% | 0.12% |
| Number of daily rates quoted | 4 | 4 | 1 |
| 10th Percentile | £416 | £413 | - |
| 25th Percentile | £422 | £414 | £563 |
| Median daily rate (50th Percentile) | £490 | £455 | £575 |
| Median % change year-on-year | +7.64% | -20.87% | +9.52% |
| 75th Percentile | £540 | £506 | £588 |
| 90th Percentile | £555 | £525 | - |
| UK median daily rate | £500 | £450 | £500 |
| % change year-on-year | +11.11% | -10.00% | -9.09% |
| Number of hourly rates quoted | 0 | 1 | 0 |
| Median hourly rate | - | £12.75 | - |
| UK median hourly rate | £15.65 | £10.30 | £26.67 |
| % change year-on-year | +51.94% | -61.38% | +1.60% |
All Process and Methodology Skills
Scotland
Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Scotland.
| Contract vacancies with a requirement for process or methodology skills | 1,515 | 1,820 | 2,473 |
| As % of all contract IT jobs advertised in Scotland | 93.00% | 86.42% | 92.04% |
| Number of daily rates quoted | 853 | 1,130 | 1,717 |
| 10th Percentile | £255 | £219 | £260 |
| 25th Percentile | £368 | £363 | £405 |
| Median daily rate (50th Percentile) | £463 | £465 | £475 |
| Median % change year-on-year | -0.54% | -2.11% | - |
| 75th Percentile | £538 | £575 | £550 |
| 90th Percentile | £600 | £638 | £638 |
| UK median daily rate | £508 | £525 | £550 |
| % change year-on-year | -3.33% | -4.55% | +1.85% |
| Number of hourly rates quoted | 59 | 90 | 57 |
| 10th Percentile | £16.22 | £12.30 | £10.63 |
| 25th Percentile | £17.30 | £15.02 | £12.13 |
| Median hourly rate | £20.00 | £19.50 | £16.50 |
| Median % change year-on-year | +2.56% | +18.18% | -55.92% |
| 75th Percentile | £25.68 | £46.24 | £43.75 |
| 90th Percentile | £61.00 | £60.93 | £63.50 |
| UK median hourly rate | £25.50 | £37.50 | £35.00 |
| % change year-on-year | -32.00% | +7.14% | +34.62% |
Customer-Centricity
Job Vacancy Trend in Scotland
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Scotland.
Customer-Centricity
Contractor Daily Rate Trend in Scotland
3-month moving average daily rate quoted in jobs citing Customer-Centricity in Scotland.
Customer-Centricity
Contract Job Locations in Scotland
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Scotland region over the 6 months to 17 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Glasgow | -8 | 3 | £530 | - | 59 |
| Edinburgh | +7 | 1 | £425 | -11.46% | 71 |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in Scotland by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: