Ticket Management Contracts in Scotland

Ticket Management
UK > Scotland

The table below provides summary statistics for contract job vacancies advertised in Scotland requiring Ticket Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Ticket Management over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 107 128 153
Rank change year-on-year +21 +25 +13
Contract jobs citing Ticket Management 9 1 10
As % of all contract jobs advertised in Scotland 0.55% 0.045% 0.35%
As % of the Processes & Methodologies category 0.59% 0.051% 0.38%
Number of daily rates quoted 3 1 10
10th Percentile £146 - -
25th Percentile £155 £163 -
Median daily rate (50th Percentile) £170 £175 £160
Median % change year-on-year -2.86% +9.38% -70.91%
75th Percentile £210 £188 -
90th Percentile £234 - £192
UK median daily rate £225 £215 £225
% change year-on-year +4.65% -4.44% -43.75%
Number of hourly rates quoted 3 0 0
10th Percentile £18.13 - -
25th Percentile £18.27 - -
Median hourly rate £18.51 - -
75th Percentile - - -
90th Percentile - - -
UK median hourly rate £18.51 £13.18 £20.64
% change year-on-year +40.44% -36.14% +25.09%

All Process and Methodology Skills
Scotland

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Scotland.

Contract vacancies with a requirement for process or methodology skills 1,518 1,963 2,651
As % of all contract IT jobs advertised in Scotland 93.42% 88.54% 92.63%
Number of daily rates quoted 920 1,196 1,908
10th Percentile £263 £229 £263
25th Percentile £375 £400 £408
Median daily rate (50th Percentile) £463 £475 £475
Median % change year-on-year -2.63% - +2.15%
75th Percentile £550 £588 £556
90th Percentile £606 £675 £650
UK median daily rate £520 £525 £550
% change year-on-year -0.95% -4.55% +4.76%
Number of hourly rates quoted 47 94 54
10th Percentile £16.19 £12.36 £10.63
25th Percentile £17.30 £16.00 £11.51
Median hourly rate £21.59 £19.34 £17.72
Median % change year-on-year +11.66% +9.11% -55.69%
75th Percentile £24.66 £40.94 £53.75
90th Percentile £51.48 £60.75 £66.09
UK median hourly rate £29.00 £35.65 £37.30
% change year-on-year -18.65% -4.42% +49.20%

Ticket Management
Job Vacancy Trend in Scotland

Job postings citing Ticket Management as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Ticket Management in Scotland

Ticket Management
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing Ticket Management in Scotland.

Daily rate trend for Ticket Management in Scotland

Ticket Management
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing Ticket Management in Scotland over the 6 months to 1 May 2025.

Daily rate histogram for Ticket Management in Scotland

Ticket Management
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing Ticket Management in Scotland.

Hourly rate trend for Ticket Management in Scotland

Ticket Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the Scotland region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh - 4 £210 -
Fife - 2 - -
West Dunbartonshire - 1 £141 - 1
Moray - 1 - -
Highlands - 1 - -
Ticket Management
UK

Ticket Management
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) SharePoint
Cloud Services
1 1 (11.11%) Azure
1 1 (11.11%) Microsoft 365
1 1 (11.11%) OneDrive
General
1 4 (44.44%) Public Sector
2 2 (22.22%) Finance
3 1 (11.11%) Electronics
3 1 (11.11%) Manufacturing
3 1 (11.11%) Marketing
3 1 (11.11%) Social Skills
3 1 (11.11%) Telecoms
Job Titles
1 4 (44.44%) IT Engineer
2 3 (33.33%) IT Support
2 3 (33.33%) IT Support Engineer
2 3 (33.33%) Support Engineer
3 2 (22.22%) IT Technician
4 1 (11.11%) Break Fix Engineer
4 1 (11.11%) Desktop Engineer
4 1 (11.11%) Field Engineer
4 1 (11.11%) Hardware Engineer
4 1 (11.11%) Service Desk Technician
Miscellaneous
1 4 (44.44%) Driving Licence
2 1 (11.11%) CMDB
Operating Systems
1 4 (44.44%) Windows
2 1 (11.11%) Windows 10
2 1 (11.11%) Windows Server
2 1 (11.11%) Windows Server 2012
2 1 (11.11%) Windows Server 2016
2 1 (11.11%) Windows Server 2019
Processes & Methodologies
1 7 (77.78%) Asset Management
2 3 (33.33%) Project Management
3 1 (11.11%) Application Security
3 1 (11.11%) Break/Fix
3 1 (11.11%) Business Intelligence
3 1 (11.11%) Change Management
3 1 (11.11%) Critical Success Factor
3 1 (11.11%) Digital Marketing
3 1 (11.11%) ITIL
3 1 (11.11%) Problem Management
3 1 (11.11%) Programme Management
Qualifications
1 4 (44.44%) SC Cleared
1 4 (44.44%) Security Cleared
2 1 (11.11%) A+ Certification
2 1 (11.11%) Dell Certification
Quality Assurance & Compliance
1 2 (22.22%) SLA
2 1 (11.11%) Disclosure Scotland
System Software
1 1 (11.11%) Active Directory
Vendors
1 7 (77.78%) Dell
2 5 (55.56%) Microsoft
3 4 (44.44%) HP
4 1 (11.11%) Computacenter
4 1 (11.11%) SAP