Period
to 23 April 2018

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK > Scotland
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 147 131 154
Rank change year-on-year -16 +23 -15
Contract jobs citing SLA 47 32 53
As % of all contract IT jobs advertised in Scotland 0.94% 0.89% 0.97%
As % of the Quality Assurance & Compliance category 6.28% 7.73% 7.30%
Number of daily rates quoted 21 22 20
Scotland median daily rate £250 £281 £338
Median daily rate % change year-on-year -11.11% -16.67% +12.50%
10th Percentile £95 £103 £92
90th Percentile £388 £450 £500
UK median daily rate £314 £350 £325
% change year-on-year -10.21% +7.69% +4.84%
Number of hourly rates quoted 4 5 4
Scotland median hourly rate £15.63 £25.00 £19.50
Median hourly rate % change year-on-year -37.50% +28.21% +23.65%
10th Percentile £10.61 £21.95 £16.65
90th Percentile £21.88 £25.00 £20.25
UK median hourly rate £15.50 £15.00 £17.50
% change year-on-year +3.33% -14.29% +12.90%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Scotland
Contract vacancies with a requirement for quality assurance or compliance skills 748 414 726
As % of all contract IT jobs advertised in Scotland 15.01% 11.51% 13.26%
Number of daily rates quoted 469 245 376
Scotland median daily rate £375 £350 £375
Median daily rate % change year-on-year +7.14% -6.67% +4.17%
10th Percentile £192 £147 £184
90th Percentile £528 £488 £513
UK median daily rate £450 £430 £400
% change year-on-year +4.65% +7.50% -
Number of hourly rates quoted 22 9 11
Scotland median hourly rate £32.50 £23.00 £19.50
Median hourly rate % change year-on-year +41.30% +17.95% -17.02%
10th Percentile £11.20 £14.49 £10.00
90th Percentile £48.73 £27.60 £38.75
UK median hourly rate £23.50 £22.45 £24.23
% change year-on-year +4.68% -7.35% +11.31%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Scotland.

Contractor daily rate trend for SLA in Scotland

SLA
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing SLA in Scotland over the 6 months to 23 April 2018.

Contractor daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Scotland.

Contractor hourly rate trend for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -19 20 £140 -67.06% 6
Glasgow -12 9 £363 +195.92% 9
Aberdeen +7 7 £330 +230.00% 1
Highlands +1 2 - -
Perth and Kinross - 1 - -
Dumfries and Galloway - 1 £250 -
Stirling - 1 - -
Aberdeenshire - 1 £100 -
Renfrewshire - 1 £270 - 2
Inverclyde - 1 £168 - 1
SLA
UK

For the 6 months to 23 April 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region with a requirement for SLA.

1 18 (38.30%) ITIL
2 15 (31.91%) Active Directory
3 14 (29.79%) Microsoft
4 13 (27.66%) Windows
5 9 (19.15%) Break/Fix
6 8 (17.02%) Finance
6 8 (17.02%) Linux
7 7 (14.89%) Service Delivery
8 6 (12.77%) SAN
8 6 (12.77%) Problem-Solving
8 6 (12.77%) Relational Database
8 6 (12.77%) Analytical Skills
8 6 (12.77%) Red Hat Enterprise Linux
9 5 (10.64%) Degree
9 5 (10.64%) DHCP
9 5 (10.64%) DNS
9 5 (10.64%) MS Exchange
9 5 (10.64%) WAN
9 5 (10.64%) Service Management
9 5 (10.64%) Stakeholder Management
9 5 (10.64%) VMware
10 4 (8.51%) Disaster Recovery
10 4 (8.51%) Security Management
10 4 (8.51%) Red Hat
10 4 (8.51%) LAN
10 4 (8.51%) SQL
10 4 (8.51%) Oracle
10 4 (8.51%) Windows Server
10 4 (8.51%) Windows Server 2008
10 4 (8.51%) Windows 7

SLA
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.64%) MS Exchange
2 2 (4.26%) Exchange Server 2013
2 2 (4.26%) LiveLink
2 2 (4.26%) SharePoint
3 1 (2.13%) Apache
3 1 (2.13%) Exchange Server 2010
3 1 (2.13%) Skype for Business
Applications
1 3 (6.38%) Microsoft Excel
1 3 (6.38%) Microsoft Office
2 2 (4.26%) Microsoft PowerPoint
2 2 (4.26%) Microsoft Project
Business Applications
1 2 (4.26%) assyst
1 2 (4.26%) Oracle 11i
1 2 (4.26%) Oracle Assets
1 2 (4.26%) Oracle EBS
1 2 (4.26%) Oracle EBS R12
1 2 (4.26%) Oracle E-Business Tax
1 2 (4.26%) Oracle Financials
1 2 (4.26%) Oracle General Ledger
1 2 (4.26%) Oracle Payables
1 2 (4.26%) Oracle Receivables
1 2 (4.26%) Oracle Subledger Accounting
Cloud Services
1 3 (6.38%) Office 365
2 1 (2.13%) IaaS
2 1 (2.13%) OneDrive
2 1 (2.13%) PaaS
2 1 (2.13%) SaaS
Communications & Networking
1 6 (12.77%) SAN
2 5 (10.64%) DHCP
2 5 (10.64%) DNS
2 5 (10.64%) WAN
3 4 (8.51%) LAN
4 2 (4.26%) 2G
4 2 (4.26%) 3G
4 2 (4.26%) ATM
4 2 (4.26%) DWDM
4 2 (4.26%) Firewall
4 2 (4.26%) FTP
4 2 (4.26%) RNC
4 2 (4.26%) Skype
4 2 (4.26%) VPN
5 1 (2.13%) Cisco ASA
5 1 (2.13%) Cisco Nexus
5 1 (2.13%) Cisco Wireless
5 1 (2.13%) Ethernet
5 1 (2.13%) MPLS
5 1 (2.13%) Wireless
Database & Business Intelligence
1 6 (12.77%) Relational Database
2 2 (4.26%) EDMS
2 2 (4.26%) Oracle BI EE
2 2 (4.26%) Oracle Discoverer
2 2 (4.26%) SQL Server
3 1 (2.13%) MySQL
Development Applications
1 1 (2.13%) JIRA
General
1 8 (17.02%) Finance
2 1 (2.13%) Advertising
2 1 (2.13%) Banking
2 1 (2.13%) Retail
2 1 (2.13%) Telecoms
Job Titles
1 14 (29.79%) Analyst
2 11 (23.40%) Field Engineer
3 9 (19.15%) Administrator
3 9 (19.15%) Field Service Engineer
4 6 (12.77%) Support Analyst
5 5 (10.64%) IT Analyst
6 4 (8.51%) 2nd Line Support
6 4 (8.51%) 2nd Line Support Analyst
6 4 (8.51%) Systems Administrator
7 3 (6.38%) Desktop Support
7 3 (6.38%) Help Desk Analyst
8 2 (4.26%) Consultant
8 2 (4.26%) Desktop Support Analyst
8 2 (4.26%) Functional Consultant
8 2 (4.26%) IT Administrator
8 2 (4.26%) Oracle Financials Consultant
8 2 (4.26%) Oracle Financials Functional Consultant
8 2 (4.26%) Service Analyst
8 2 (4.26%) Service Desk Analyst
8 2 (4.26%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (4.26%) Web Services
2 1 (2.13%) LAMP
2 1 (2.13%) Middleware
Miscellaneous
1 6 (12.77%) Analytical Skills
2 2 (4.26%) AS400
2 2 (4.26%) BYOD
2 2 (4.26%) Data Centre
2 2 (4.26%) IBM XIV
2 2 (4.26%) Mainframe
2 2 (4.26%) Management Information System
2 2 (4.26%) Replication
3 1 (2.13%) Computer Science
3 1 (2.13%) Fat Client
3 1 (2.13%) iSeries
3 1 (2.13%) PKI
3 1 (2.13%) Self-Motivation
3 1 (2.13%) Tandem
3 1 (2.13%) Thin Client
3 1 (2.13%) Video Conferencing
Operating Systems
1 13 (27.66%) Windows
2 8 (17.02%) Linux
3 6 (12.77%) Red Hat Enterprise Linux
4 4 (8.51%) Windows 7
4 4 (8.51%) Windows Server
4 4 (8.51%) Windows Server 2008
5 2 (4.26%) AIX
5 2 (4.26%) Solaris
5 2 (4.26%) SUSE
5 2 (4.26%) Unix
5 2 (4.26%) Windows Server 2012
6 1 (2.13%) Android
6 1 (2.13%) Apple iOS
6 1 (2.13%) HPUX
6 1 (2.13%) Windows 10
6 1 (2.13%) Windows Phone
6 1 (2.13%) Windows Phone 8
6 1 (2.13%) Windows Server 2003
Processes & Methodologies
1 18 (38.30%) ITIL
2 9 (19.15%) Break/Fix
3 7 (14.89%) Service Delivery
4 6 (12.77%) Problem-Solving
5 5 (10.64%) Service Management
5 5 (10.64%) Stakeholder Management
6 4 (8.51%) Continuous Improvement
6 4 (8.51%) Disaster Recovery
6 4 (8.51%) Security Management
6 4 (8.51%) Supplier Management
7 3 (6.38%) Chat Support
7 3 (6.38%) Decision-Making
7 3 (6.38%) Incident Management
7 3 (6.38%) Migration
7 3 (6.38%) Proactive Monitoring
7 3 (6.38%) Project Management
7 3 (6.38%) Time Management
8 2 (4.26%) Change Management
8 2 (4.26%) ITSM
8 2 (4.26%) Quality Management
Programming Languages
1 4 (8.51%) SQL
2 1 (2.13%) PHP
2 1 (2.13%) PowerShell
Qualifications
1 5 (10.64%) Degree
2 3 (6.38%) Microsoft Certification
3 2 (4.26%) Computer Science Degree
3 2 (4.26%) HND
4 1 (2.13%) BPSS Clearance
4 1 (2.13%) CCNA
4 1 (2.13%) CCNP
4 1 (2.13%) Cisco Certification
4 1 (2.13%) CISSP
4 1 (2.13%) Citrix Certification
4 1 (2.13%) ECDL
4 1 (2.13%) ITIL Foundation Certificate
4 1 (2.13%) MCDBA
4 1 (2.13%) MCP
4 1 (2.13%) MCSE
4 1 (2.13%) SC Cleared
4 1 (2.13%) Security Cleared
Quality Assurance & Compliance
1 3 (6.38%) Disclosure Scotland
2 1 (2.13%) QA
System Software
1 15 (31.91%) Active Directory
2 4 (8.51%) VMware Infrastructure
3 2 (4.26%) Firmware
3 2 (4.26%) vSphere
4 1 (2.13%) Hyper-V
4 1 (2.13%) Microsoft Virtual Server
4 1 (2.13%) Terminal Services
4 1 (2.13%) Virtual Servers
Systems Management
1 4 (8.51%) SCCM
2 1 (2.13%) AirWatch
2 1 (2.13%) BMC PATROL
2 1 (2.13%) Control-M
2 1 (2.13%) HP SiteScope
2 1 (2.13%) MOM
2 1 (2.13%) NetBackup
2 1 (2.13%) OMEGAMON
2 1 (2.13%) OpenView
2 1 (2.13%) Tivoli NetView
2 1 (2.13%) Tivoli Storage Manager
2 1 (2.13%) Unicenter
2 1 (2.13%) XenMobile
Vendors
1 14 (29.79%) Microsoft
2 5 (10.64%) VMware
3 4 (8.51%) Oracle
3 4 (8.51%) Red Hat
4 3 (6.38%) Cisco
4 3 (6.38%) IBM
5 2 (4.26%) Avaya
5 2 (4.26%) Brocade
5 2 (4.26%) Ericsson
5 2 (4.26%) HP
5 2 (4.26%) Huawei
5 2 (4.26%) NEC
5 2 (4.26%) Nokia
5 2 (4.26%) Nortel
5 2 (4.26%) ServiceNow
5 2 (4.26%) Symantec
6 1 (2.13%) F5
6 1 (2.13%) Mitel
6 1 (2.13%) Openreach
6 1 (2.13%) Palo Alto