The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK / Scotland
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 74 100 102
Rank change year-on-year +26 +2  
Contract jobs citing SLA 39 47 32
As % of all contract IT jobs advertised in Scotland 1.78% 1.60% 1.08%
As % of the Quality Assurance & Compliance category 13.27% 10.06% 7.62%
Number of daily rates quoted 20 25 17
Median daily rate £110 £275 £180
Median daily rate % change year-on-year -60.00% +52.77%  
90% offered a daily rate of more than £100 £219 £146
10% offered a daily rate of more than £158 £440 £365
UK excluding London median daily rate £247 £295 £300
% change year-on-year -16.18% -1.66%  
Number of hourly rates quoted 4 2 2
Median hourly rate £19.38 £19.50 £19.25
Median hourly rate % change year-on-year -0.64% +1.29%  
90% offered a hourly rate of more than £13.75 £19.50 £18.65
10% offered a hourly rate of more than £25.00 £19.50 £19.85
UK excluding London median hourly rate £14.50 £15.00 £15.25
% change year-on-year -3.33% -1.63%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
Scotland
Contract job vacancies with a requirement for quality assurance and compliance skills 294 467 420
As % of all contract IT job vacancies advertised in Scotland 13.40% 15.89% 14.21%
Number of daily rates quoted 159 258 215
Median daily rate £375 £350 £350
Median daily rate % change year-on-year +7.14% -  
90% offered a daily rate of more than £125 £205 £197
10% offered a daily rate of more than £494 £500 £450
UK excluding London median daily rate £400 £380 £375
% change year-on-year +5.26% +1.33%  
Number of hourly rates quoted 9 3 3
Median hourly rate £25.00 £19.50 £20.00
Median hourly rate % change year-on-year +28.20% -2.50%  
90% offered a hourly rate of more than £13.75 £15.30 £18.80
10% offered a hourly rate of more than £43.00 £19.50 £38.00
UK excluding London median hourly rate £25.00 £28.00 £21.78
% change year-on-year -10.71% +28.58%  

SLA
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Scotland.

Contractor daily rate trend for SLA in Scotland

SLA
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing SLA in Scotland over the 3 months to 27 June 2017.

Contractor daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Scotland.

Contractor hourly rate trend for SLA in Scotland

SLA
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing SLA in Scotland over the 3 months to 27 June 2017.

Contractor hourly rate histogram for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +24 14 £100 -77.77% 1
Glasgow +10 13 £100 -40.74% 2
Aberdeen - 7 £151 -
Dundee - 3 £110 -
Aberdeenshire - 2 £160 -
Inverclyde - 2 £135 -
West Lothian - 1 £400 - 1
SLA
UK

For the 6 months to 27 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for SLA.

1 18 (35.29%) Break/Fix
2 15 (29.41%) Windows
2 15 (29.41%) Active Directory
3 13 (25.49%) ITIL
4 11 (21.57%) Microsoft
4 11 (21.57%) VoIP
5 10 (19.61%) SCCM
6 9 (17.65%) Windows 7
6 9 (17.65%) Windows 10
7 8 (15.69%) MS Exchange
8 7 (13.73%) Microsoft Office
8 7 (13.73%) Windows Server 2008
8 7 (13.73%) VMware
8 7 (13.73%) Exchange Server 2013
8 7 (13.73%) Windows Server
9 6 (11.76%) Windows Server 2012
9 6 (11.76%) VMware Infrastructure
9 6 (11.76%) Exchange Server 2010
9 6 (11.76%) Exchange Server 2007
9 6 (11.76%) Windows Server 2003
9 6 (11.76%) Apple
10 5 (9.80%) Service Delivery
10 5 (9.80%) Finance
10 5 (9.80%) Continuous Improvement
10 5 (9.80%) Disclosure Scotland
11 4 (7.84%) Service Management
11 4 (7.84%) Citrix
11 4 (7.84%) C
12 3 (5.88%) SQL
12 3 (5.88%) Change Management

SLA
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (15.69%) MS Exchange
2 7 (13.73%) Exchange Server 2013
3 6 (11.76%) Exchange Server 2007
3 6 (11.76%) Exchange Server 2010
4 1 (1.96%) SAS
4 1 (1.96%) Skype for Business
Applications
1 7 (13.73%) Microsoft Office
2 1 (1.96%) MS Visio
Communications & Networking
1 11 (21.57%) VoIP
2 2 (3.92%) Firewall
2 2 (3.92%) LAN
2 2 (3.92%) WAN
3 1 (1.96%) Cisco ASA
3 1 (1.96%) DHCP
3 1 (1.96%) DNS
3 1 (1.96%) Ethernet
3 1 (1.96%) IP Telephony
3 1 (1.96%) Skype
3 1 (1.96%) VPN
3 1 (1.96%) Wi-Fi
3 1 (1.96%) Wireless
Database & Business Intelligence
1 2 (3.92%) DataStage
1 2 (3.92%) PowerCenter
1 2 (3.92%) SQL Server
2 1 (1.96%) Big Data
2 1 (1.96%) BusinessObjects
2 1 (1.96%) Data Warehouse
2 1 (1.96%) DTS
2 1 (1.96%) RDBMS
2 1 (1.96%) Relational Database
General
1 5 (9.80%) Finance
2 3 (5.88%) Banking
3 1 (1.96%) Manufacturing
3 1 (1.96%) Pharmaceutical
3 1 (1.96%) Telecoms
Job Titles
1 16 (31.37%) Field Engineer
1 16 (31.37%) Field Service Engineer
2 9 (17.65%) Analyst
2 9 (17.65%) Support Engineer
3 7 (13.73%) Customer Engineer
3 7 (13.73%) Customer Support Engineer
4 6 (11.76%) 2nd Line Support
4 6 (11.76%) Support Analyst
5 4 (7.84%) Desktop Engineer
5 4 (7.84%) Desktop Support
5 4 (7.84%) Desktop Support Engineer
6 3 (5.88%) 1st Line Support
6 3 (5.88%) 2nd Line Engineer
6 3 (5.88%) 2nd Line Support Analyst
6 3 (5.88%) 2nd Line Support Engineer
6 3 (5.88%) IT Engineer
6 3 (5.88%) Service Desk Support
6 3 (5.88%) Windows Support Analyst
7 2 (3.92%) 2nd Line Desktop Support
7 2 (3.92%) 2nd Line Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.96%) .NET
Miscellaneous
1 2 (3.92%) Analytical Skills
2 1 (1.96%) Data Centre
2 1 (1.96%) Driving Licence
2 1 (1.96%) Life Science
2 1 (1.96%) Linux Command Line
Operating Systems
1 15 (29.41%) Windows
2 9 (17.65%) Windows 10
2 9 (17.65%) Windows 7
3 7 (13.73%) Windows Server
3 7 (13.73%) Windows Server 2008
4 6 (11.76%) Windows Server 2003
4 6 (11.76%) Windows Server 2012
5 2 (3.92%) Unix
5 2 (3.92%) Windows XP
6 1 (1.96%) AIX
6 1 (1.96%) Linux
6 1 (1.96%) Red Hat Enterprise Linux
Processes & Methodologies
1 18 (35.29%) Break/Fix
2 13 (25.49%) ITIL
3 5 (9.80%) Continuous Improvement
3 5 (9.80%) Service Delivery
4 4 (7.84%) Service Management
5 3 (5.88%) Change Management
5 3 (5.88%) Disaster Recovery
5 3 (5.88%) ITSM
5 3 (5.88%) Line Management
5 3 (5.88%) Migration
5 3 (5.88%) Service Design
5 3 (5.88%) Supplier Management
6 2 (3.92%) Business Intelligence
6 2 (3.92%) High Availability
6 2 (3.92%) Incident Management
6 2 (3.92%) ITIL V3
6 2 (3.92%) Transition Management
7 1 (1.96%) Data Analysis
7 1 (1.96%) Operations Management
7 1 (1.96%) Web Development
Programming Languages
1 4 (7.84%) C
2 3 (5.88%) SQL
3 2 (3.92%) VB
4 1 (1.96%) PowerShell
4 1 (1.96%) T-SQL
Qualifications
1 3 (5.88%) DBS Check
2 2 (3.92%) Microsoft Certification
2 2 (3.92%) SC Cleared
2 2 (3.92%) Security Cleared
3 1 (1.96%) CCA
3 1 (1.96%) CISSP
3 1 (1.96%) Degree
3 1 (1.96%) ITIL Foundation Certificate
3 1 (1.96%) MCP
3 1 (1.96%) MCSA
3 1 (1.96%) MCSE
3 1 (1.96%) MCTS
3 1 (1.96%) PRINCE2 Certification
3 1 (1.96%) Six Sigma Black Belt
3 1 (1.96%) Six Sigma Green Belt
Quality Assurance & Compliance
1 5 (9.80%) Disclosure Scotland
2 2 (3.92%) Data Quality
System Software
1 15 (29.41%) Active Directory
2 6 (11.76%) VMware Infrastructure
3 1 (1.96%) Squid
Systems Management
1 10 (19.61%) SCCM
2 1 (1.96%) FortiGate
Vendors
1 11 (21.57%) Microsoft
2 7 (13.73%) VMware
3 6 (11.76%) Apple
4 4 (7.84%) Citrix
5 2 (3.92%) IBM
5 2 (3.92%) Informatica
6 1 (1.96%) Ab Initio
6 1 (1.96%) Altiris
6 1 (1.96%) Avaya
6 1 (1.96%) Brio
6 1 (1.96%) BT
6 1 (1.96%) CheckPoint
6 1 (1.96%) Cisco
6 1 (1.96%) HP
6 1 (1.96%) Oracle
6 1 (1.96%) SolarWinds
6 1 (1.96%) Tableau
6 1 (1.96%) Virgin Media