Period
to 25 March 2019

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 25 March 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK > Scotland
6 months to
25 Mar 2019
Same period 2018 Same period 2017
Rank 115 142 123
Rank change year-on-year +27 -19 +14
Contract jobs citing SLA 72 49 39
As % of all contract IT jobs advertised in Scotland 1.55% 1.01% 1.10%
As % of the Quality Assurance & Compliance category 12.37% 6.72% 9.35%
Number of daily rates quoted 29 22 24
Scotland median daily rate £325 £209 £281
Median daily rate % change year-on-year +55.69% -25.78% +0.45%
10th Percentile £113 £96 £101
90th Percentile £489 £388 £450
UK median daily rate £300 £300 £350
% change year-on-year - -14.29% +7.69%
Number of hourly rates quoted 10 5 8
Scotland median hourly rate £13.75 £20.00 £25.00
Median hourly rate % change year-on-year -31.25% -20.00% +36.99%
UK median hourly rate £14.77 £15.00 £15.00
% change year-on-year -1.53% - -10.98%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Scotland
Contract vacancies with a requirement for quality assurance or compliance skills 582 729 417
As % of all contract IT jobs advertised in Scotland 12.52% 14.98% 11.75%
Number of daily rates quoted 324 459 240
Scotland median daily rate £400 £375 £350
Median daily rate % change year-on-year +6.67% +7.14% -
10th Percentile £188 £183 £140
90th Percentile £584 £525 £488
UK median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 24 21 10
Scotland median hourly rate £21.56 £35.00 £25.00
Median hourly rate % change year-on-year -38.41% +40.00% +19.05%
10th Percentile £12.25 £16.50 £17.83
90th Percentile £33.80 £48.75 £26.30
UK median hourly rate £21.63 £22.50 £20.50
% change year-on-year -3.87% +9.76% -15.39%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Scotland.

Contractor daily rate trend for SLA in Scotland

SLA
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing SLA in Scotland over the 6 months to 25 March 2019.

Contractor daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Scotland.

Contractor hourly rate trend for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 6 months to 25 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +20 24 £172 +49.57% 2
Glasgow +2 21 £356 -1.72%
Renfrewshire +18 8 £520 +92.59%
Aberdeen +5 6 £440 +33.33%
North Lanarkshire - 5 £140 - 1
Dundee - 4 £128 -
South Ayrshire - 2 - -
SLA
UK

For the 6 months to 25 March 2019, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region with a requirement for SLA.

1 39 (54.17%) Windows
2 36 (50.00%) Microsoft
3 26 (36.11%) Active Directory
4 21 (29.17%) Windows Server
5 19 (26.39%) Office 365
5 19 (26.39%) SharePoint
6 17 (23.61%) Disaster Recovery
7 16 (22.22%) VMware
7 16 (22.22%) Windows Server 2008
8 15 (20.83%) Windows Server 2012
8 15 (20.83%) ITIL
9 12 (16.67%) PowerShell
9 12 (16.67%) Service Delivery
9 12 (16.67%) Degree
10 11 (15.28%) Microsoft Certification
10 11 (15.28%) MCSE
10 11 (15.28%) SQL Server
10 11 (15.28%) Microsoft Office
10 11 (15.28%) DHCP
10 11 (15.28%) DNS
10 11 (15.28%) Analytical Skills
10 11 (15.28%) Break/Fix
11 10 (13.89%) Infrastructure Engineering
11 10 (13.89%) Skype
11 10 (13.89%) Citrix
12 9 (12.50%) Windows Server 2003
12 9 (12.50%) XML
12 9 (12.50%) Windows 10
12 9 (12.50%) Problem-Solving
12 9 (12.50%) High Availability

SLA
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (26.39%) SharePoint
2 8 (11.11%) SharePoint 2010
2 8 (11.11%) SharePoint 2013
2 8 (11.11%) SharePoint Server
3 7 (9.72%) Skype for Business
4 3 (4.17%) MS Exchange
4 3 (4.17%) OpenStack
5 2 (2.78%) Exchange Server 2013
6 1 (1.39%) Exchange Server 2010
Applications
1 11 (15.28%) Microsoft Office
2 8 (11.11%) InfoPath
3 4 (5.56%) Microsoft Excel
3 4 (5.56%) MS Visio
4 2 (2.78%) Microsoft PowerPoint
Business Applications
1 1 (1.39%) assyst
Cloud Services
1 19 (26.39%) Office 365
2 5 (6.94%) Microsoft Azure
2 5 (6.94%) OneDrive
3 2 (2.78%) Virtual Private Cloud
3 2 (2.78%) Yammer
4 1 (1.39%) Azure Active Directory
4 1 (1.39%) G Suite
Communications & Networking
1 11 (15.28%) DHCP
1 11 (15.28%) DNS
2 10 (13.89%) Skype
3 4 (5.56%) VoIP
3 4 (5.56%) VPN
3 4 (5.56%) WAN
4 2 (2.78%) ADSL
4 2 (2.78%) Ethernet
4 2 (2.78%) Internet
4 2 (2.78%) IP Telephony
4 2 (2.78%) LAN
4 2 (2.78%) MPLS
4 2 (2.78%) PSTN
5 1 (1.39%) Firewall
5 1 (1.39%) ISDN
5 1 (1.39%) VLAN
Database & Business Intelligence
1 11 (15.28%) SQL Server
2 3 (4.17%) SQL Server 2012
2 3 (4.17%) SQL Server 2016
3 1 (1.39%) BusinessObjects XI
3 1 (1.39%) Oracle Database
3 1 (1.39%) Oracle Database 12c
3 1 (1.39%) Oracle9i Database
3 1 (1.39%) Power BI
3 1 (1.39%) RDBMS
3 1 (1.39%) Relational Database
Development Applications
1 7 (9.72%) Visual Studio
2 2 (2.78%) JIRA
3 1 (1.39%) Hudson
General
1 6 (8.33%) Finance
1 6 (8.33%) Telecoms
2 5 (6.94%) Banking
3 2 (2.78%) Legal
Job Titles
1 14 (19.44%) Analyst
1 14 (19.44%) IT Support
2 11 (15.28%) Infrastructure Engineer
3 10 (13.89%) IT Engineer
3 10 (13.89%) Support Analyst
4 9 (12.50%) Support Engineer
5 7 (9.72%) 2nd Line Support
5 7 (9.72%) IT Analyst
5 7 (9.72%) IT Support Analyst
6 6 (8.33%) 2nd Line Engineer
6 6 (8.33%) 2nd Line Support Engineer
6 6 (8.33%) Hardware Engineer
7 5 (6.94%) Coordinator
7 5 (6.94%) Service Delivery Coordinator
7 5 (6.94%) SharePoint Engineer
8 4 (5.56%) Administrator
8 4 (5.56%) Architect
8 4 (5.56%) Technical Engineer
8 4 (5.56%) Technical Infrastructure Engineer
9 3 (4.17%) Design Engineer
Libraries, Frameworks & Software Standards
1 9 (12.50%) XML
2 8 (11.11%) CSS
2 8 (11.11%) jQuery
2 8 (11.11%) XSLT
3 4 (5.56%) Middleware
4 1 (1.39%) LDAP
Miscellaneous
1 11 (15.28%) Analytical Skills
2 6 (8.33%) CMDB
2 6 (8.33%) Smartphone
3 3 (4.17%) FMCG
4 2 (2.78%) Public Cloud
5 1 (1.39%) Linux Command Line
5 1 (1.39%) Management Information System
5 1 (1.39%) User Experience
Operating Systems
1 39 (54.17%) Windows
2 21 (29.17%) Windows Server
3 16 (22.22%) Windows Server 2008
4 15 (20.83%) Windows Server 2012
5 9 (12.50%) Windows 10
5 9 (12.50%) Windows Server 2003
6 7 (9.72%) Windows 7
7 4 (5.56%) Windows 8
8 3 (4.17%) Android
9 2 (2.78%) Linux
10 1 (1.39%) AIX
10 1 (1.39%) Solaris
10 1 (1.39%) Unix
Processes & Methodologies
1 17 (23.61%) Disaster Recovery
2 15 (20.83%) ITIL
3 12 (16.67%) Service Delivery
4 11 (15.28%) Break/Fix
5 10 (13.89%) Infrastructure Engineering
6 9 (12.50%) High Availability
6 9 (12.50%) Problem-Solving
7 8 (11.11%) Migration
7 8 (11.11%) Workflow
8 7 (9.72%) Records Management
9 6 (8.33%) Business Continuity
9 6 (8.33%) Computer Science
9 6 (8.33%) Continuous Improvement
9 6 (8.33%) Data Protection
9 6 (8.33%) Incident Management
9 6 (8.33%) Mentoring
10 5 (6.94%) Matrix Organization
10 5 (6.94%) People Management
10 5 (6.94%) Performance Measurement
10 5 (6.94%) Translating Business Requirements
Programming Languages
1 12 (16.67%) PowerShell
2 8 (11.11%) JavaScript
3 2 (2.78%) C
4 1 (1.39%) Shell Script
4 1 (1.39%) SQL
Qualifications
1 12 (16.67%) Degree
2 11 (15.28%) MCSE
2 11 (15.28%) Microsoft Certification
3 7 (9.72%) SC Cleared
3 7 (9.72%) Security Cleared
4 6 (8.33%) Computer Science Degree
4 6 (8.33%) ITIL Certification
5 3 (4.17%) VMware Certified Professional (VCP)
6 2 (2.78%) CCA
6 2 (2.78%) CCEA
6 2 (2.78%) Citrix Certification
6 2 (2.78%) MCITP
6 2 (2.78%) MCP
6 2 (2.78%) VCAP
6 2 (2.78%) VCP4
7 1 (1.39%) CCNA
7 1 (1.39%) CCNP
7 1 (1.39%) Cisco Certification
7 1 (1.39%) MCSA
7 1 (1.39%) MOS
Quality Assurance & Compliance
1 2 (2.78%) Disclosure Scotland
1 2 (2.78%) QA
2 1 (1.39%) ISO/IEC 27001
System Software
1 26 (36.11%) Active Directory
2 8 (11.11%) VMware Infrastructure
3 5 (6.94%) Microsoft Virtual Server
3 5 (6.94%) Virtual Servers
4 3 (4.17%) Hyper-V
4 3 (4.17%) Virtual Machines
5 1 (1.39%) KVM
5 1 (1.39%) Oracle RAC
5 1 (1.39%) Xen
5 1 (1.39%) XenApp
Systems Management
1 6 (8.33%) SCCM
2 2 (2.78%) Microsoft Intune
3 1 (1.39%) Data Guard
3 1 (1.39%) Oracle RMAN
3 1 (1.39%) Single Sign-On
Vendors
1 36 (50.00%) Microsoft
2 16 (22.22%) VMware
3 10 (13.89%) Citrix
4 7 (9.72%) Nintex
4 7 (9.72%) Veeam
5 3 (4.17%) Cisco
5 3 (4.17%) ServiceNow
5 3 (4.17%) Splunk
6 2 (2.78%) BT
6 2 (2.78%) Darktrace
6 2 (2.78%) Openreach
6 2 (2.78%) Qualys
6 2 (2.78%) Red Hat
7 1 (1.39%) Apple
7 1 (1.39%) Google
7 1 (1.39%) Oracle