Period
to 12 December 2018

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK > Scotland
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 146 115 127
Rank change year-on-year -31 +12 +14
Contract jobs citing SLA 54 77 56
As % of all contract IT jobs advertised in Scotland 1.03% 1.54% 1.34%
As % of the Quality Assurance & Compliance category 8.14% 10.24% 11.02%
Number of daily rates quoted 29 32 25
Scotland median daily rate £313 £123 £235
Median daily rate % change year-on-year +155.10% -47.87% -3.59%
10th Percentile £100 £100 £100
90th Percentile £391 £438 £450
UK median daily rate £308 £290 £325
% change year-on-year +6.03% -10.77% -
Number of hourly rates quoted 5 15 12
Scotland median hourly rate £15.00 £20.00 £25.00
Median hourly rate % change year-on-year -25.00% -20.00% +25.00%
UK median hourly rate £14.35 £15.00 £15.00
% change year-on-year -4.37% - -11.76%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Scotland
Contract vacancies with a requirement for quality assurance or compliance skills 663 752 508
As % of all contract IT jobs advertised in Scotland 12.69% 15.03% 12.15%
Number of daily rates quoted 361 438 287
Scotland median daily rate £375 £375 £375
10th Percentile £200 £178 £147
90th Percentile £538 £538 £491
UK median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +4.94%
Number of hourly rates quoted 19 28 23
Scotland median hourly rate £17.75 £18.63 £25.00
Median hourly rate % change year-on-year -4.70% -25.50% -23.08%
10th Percentile £11.71 £13.00 £16.25
90th Percentile £34.40 £38.15 £40.50
UK median hourly rate £20.00 £20.60 £22.50
% change year-on-year -2.91% -8.44% -

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Scotland.

Contractor daily rate trend for SLA in Scotland

SLA
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing SLA in Scotland over the 6 months to 12 December 2018.

Contractor daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Scotland.

Contractor hourly rate trend for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -22 28 £320 +128.57% 5
Edinburgh +3 13 £175 +75.00% 7
Dundee +2 4 - -
Renfrewshire - 4 £270 - 2
North Lanarkshire -1 3 - -
Inverclyde +1 1 - -
South Ayrshire - 1 - -
SLA
UK

For the 6 months to 12 December 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region with a requirement for SLA.

1 24 (44.44%) ITIL
2 23 (42.59%) Windows
3 16 (29.63%) Incident Management
4 14 (25.93%) Change Management
4 14 (25.93%) Microsoft
5 13 (24.07%) Problem Management
6 12 (22.22%) Security Cleared
6 12 (22.22%) Active Directory
6 12 (22.22%) Network Management
7 11 (20.37%) Analytical Skills
7 11 (20.37%) Linux
7 11 (20.37%) SC Cleared
8 10 (18.52%) Shell Script
9 9 (16.67%) MySQL
9 9 (16.67%) DV Cleared
9 9 (16.67%) Windows Server 2008
10 8 (14.81%) Oracle
10 8 (14.81%) Perl
10 8 (14.81%) PHP
10 8 (14.81%) SQL
10 8 (14.81%) DNS
10 8 (14.81%) Capacity Management
11 7 (12.96%) Office 365
11 7 (12.96%) DHCP
11 7 (12.96%) Microsoft Office
12 6 (11.11%) Java
12 6 (11.11%) Configuration Management
12 6 (11.11%) Project Management
12 6 (11.11%) Performance Management
12 6 (11.11%) Windows Server 2012

SLA
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.56%) Exchange Server 2013
1 3 (5.56%) Skype for Business
2 2 (3.70%) Confluence
2 2 (3.70%) SharePoint
3 1 (1.85%) Apache
3 1 (1.85%) Exchange Server 2010
3 1 (1.85%) MS Exchange
Applications
1 7 (12.96%) Microsoft Office
2 3 (5.56%) Microsoft Excel
3 2 (3.70%) Microsoft PowerPoint
4 1 (1.85%) Adobe Creative Suite
Cloud Services
1 7 (12.96%) Office 365
2 4 (7.41%) Microsoft Azure
3 2 (3.70%) OneDrive
3 2 (3.70%) Virtual Private Cloud
3 2 (3.70%) Yammer
4 1 (1.85%) G Suite
Communications & Networking
1 8 (14.81%) DNS
2 7 (12.96%) DHCP
3 4 (7.41%) VPN
4 3 (5.56%) WAN
5 2 (3.70%) Firewall
5 2 (3.70%) LAN
5 2 (3.70%) Skype
5 2 (3.70%) VLAN
6 1 (1.85%) ADSL
6 1 (1.85%) Ethernet
6 1 (1.85%) Internet
6 1 (1.85%) ISDN
6 1 (1.85%) MPLS
6 1 (1.85%) PSTN
6 1 (1.85%) TCP/IP
6 1 (1.85%) VoIP
Database & Business Intelligence
1 9 (16.67%) MySQL
Development Applications
1 2 (3.70%) JIRA
2 1 (1.85%) Hudson
General
1 5 (9.26%) Telecoms
2 1 (1.85%) Banking
2 1 (1.85%) German Language
2 1 (1.85%) Retail
Job Titles
1 17 (31.48%) Support Engineer
2 14 (25.93%) Analyst
3 12 (22.22%) Applications Support
4 11 (20.37%) Applications Engineer
4 11 (20.37%) Applications Support Engineer
5 8 (14.81%) Support Analyst
6 6 (11.11%) Desktop Support
6 6 (11.11%) Hardware Engineer
7 4 (7.41%) IT Support
7 4 (7.41%) Network Engineer
7 4 (7.41%) Service Analyst
7 4 (7.41%) Service Manager
8 3 (5.56%) Desktop Analyst
8 3 (5.56%) Desktop Support Analyst
8 3 (5.56%) Field Engineer
8 3 (5.56%) Field Service Engineer
8 3 (5.56%) Service Desk Analyst
8 3 (5.56%) Technical Analyst
8 3 (5.56%) Technical Support
8 3 (5.56%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 2 (3.70%) LDAP
2 1 (1.85%) Web Services
Miscellaneous
1 11 (20.37%) Analytical Skills
2 2 (3.70%) Public Cloud
3 1 (1.85%) CMDB
3 1 (1.85%) PDA
3 1 (1.85%) Replication
3 1 (1.85%) Self-Motivation
3 1 (1.85%) Smartphone
Operating Systems
1 23 (42.59%) Windows
2 11 (20.37%) Linux
3 9 (16.67%) Windows Server 2008
4 6 (11.11%) Windows Server 2012
5 4 (7.41%) Windows 7
6 2 (3.70%) Red Hat Enterprise Linux
6 2 (3.70%) Windows Server 2003
7 1 (1.85%) AIX
7 1 (1.85%) Solaris
7 1 (1.85%) SUSE
7 1 (1.85%) Unix
7 1 (1.85%) Windows 10
7 1 (1.85%) Windows 8
7 1 (1.85%) Windows Server
Processes & Methodologies
1 24 (44.44%) ITIL
2 16 (29.63%) Incident Management
3 14 (25.93%) Change Management
4 13 (24.07%) Problem Management
5 12 (22.22%) Network Management
6 8 (14.81%) Capacity Management
7 6 (11.11%) Application Performance Management
7 6 (11.11%) Break/Fix
7 6 (11.11%) Configuration Management
7 6 (11.11%) Matrix Organization
7 6 (11.11%) Performance Management
7 6 (11.11%) Project Management
8 5 (9.26%) Problem-Solving
8 5 (9.26%) Service Delivery
9 4 (7.41%) ITIL V3
9 4 (7.41%) Service Management
10 3 (5.56%) Data Protection
10 3 (5.56%) Network Monitoring
11 2 (3.70%) Mentoring
11 2 (3.70%) Server Monitoring
Programming Languages
1 10 (18.52%) Shell Script
2 8 (14.81%) Perl
2 8 (14.81%) PHP
2 8 (14.81%) SQL
3 6 (11.11%) Java
4 2 (3.70%) PowerShell
5 1 (1.85%) C
Qualifications
1 12 (22.22%) Security Cleared
2 11 (20.37%) SC Cleared
3 9 (16.67%) DV Cleared
4 3 (5.56%) MCSE
4 3 (5.56%) Microsoft Certification
5 2 (3.70%) CCA
5 2 (3.70%) CCEA
5 2 (3.70%) CCNP
5 2 (3.70%) Cisco Certification
5 2 (3.70%) Citrix Certification
5 2 (3.70%) MCITP
5 2 (3.70%) VCAP
5 2 (3.70%) VCP4
5 2 (3.70%) VMware Certified Professional (VCP)
6 1 (1.85%) CCNA
6 1 (1.85%) Degree
6 1 (1.85%) ITIL Certification
6 1 (1.85%) MCP
6 1 (1.85%) MOS
Quality Assurance & Compliance
1 4 (7.41%) Disclosure Scotland
2 1 (1.85%) ISO/IEC 27001
2 1 (1.85%) QA
System Software
1 12 (22.22%) Active Directory
2 5 (9.26%) VMware Infrastructure
3 2 (3.70%) Hyper-V
3 2 (3.70%) Virtual Machines
4 1 (1.85%) KVM
4 1 (1.85%) Microsoft Virtual Server
4 1 (1.85%) Virtual Servers
4 1 (1.85%) vSphere
4 1 (1.85%) Xen
Systems Management
1 2 (3.70%) Microsoft Intune
1 2 (3.70%) Red Hat Satellite
1 2 (3.70%) SCCM
2 1 (1.85%) Nagios
2 1 (1.85%) Puppet
2 1 (1.85%) Single Sign-On
Vendors
1 14 (25.93%) Microsoft
2 8 (14.81%) Oracle
3 5 (9.26%) VMware
4 3 (5.56%) Cisco
4 3 (5.56%) Citrix
4 3 (5.56%) Red Hat
5 2 (3.70%) ServiceNow
6 1 (1.85%) Adobe
6 1 (1.85%) Apple
6 1 (1.85%) BT
6 1 (1.85%) CheckPoint
6 1 (1.85%) Dell
6 1 (1.85%) Google
6 1 (1.85%) HP
6 1 (1.85%) Openreach
6 1 (1.85%) SolarWinds