Period
to 17 July 2018

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 17 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK > Scotland
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 165 113 140
Rank change year-on-year -52 +27 +22
Contract jobs citing SLA 46 55 73
As % of all contract IT jobs advertised in Scotland 0.82% 1.32% 1.32%
As % of the Quality Assurance & Compliance category 5.90% 10.66% 8.92%
Number of daily rates quoted 22 30 37
Scotland median daily rate £270 £116 £275
Median daily rate % change year-on-year +132.26% -57.73% +52.78%
10th Percentile £81 £100 £107
90th Percentile £349 £352 £480
UK median daily rate £325 £320 £315
% change year-on-year +1.56% +1.59% -
Number of hourly rates quoted 7 9 2
Scotland median hourly rate £13.50 £22.50 £19.50
Median hourly rate % change year-on-year -40.00% +15.38% +1.30%
10th Percentile £10.73 £13.60 £18.75
90th Percentile £18.35 £25.00 £20.25
UK median hourly rate £15.00 £14.80 £15.00
% change year-on-year +1.35% -1.33% -5.57%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Scotland
Contract vacancies with a requirement for quality assurance or compliance skills 780 516 818
As % of all contract IT jobs advertised in Scotland 13.98% 12.39% 14.75%
Number of daily rates quoted 469 290 443
Scotland median daily rate £375 £351 £350
Median daily rate % change year-on-year +6.76% +0.36% -2.78%
10th Percentile £185 £150 £163
90th Percentile £550 £488 £500
UK median daily rate £450 £438 £405
% change year-on-year +2.86% +8.02% +1.25%
Number of hourly rates quoted 27 15 9
Scotland median hourly rate £18.50 £22.50 £14.25
Median hourly rate % change year-on-year -17.78% +57.95% -56.17%
10th Percentile £10.73 £13.75 £9.64
90th Percentile £54.25 £43.25 £26.90
UK median hourly rate £22.50 £20.00 £22.50
% change year-on-year +12.50% -11.11% +4.53%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Scotland.

Contractor daily rate trend for SLA in Scotland

SLA
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing SLA in Scotland over the 6 months to 17 July 2018.

Contractor daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Scotland.

Contractor hourly rate trend for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 6 months to 17 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -25 15 £140 +40.00% 6
Glasgow -31 15 £166 +65.60% 3
Dundee -8 4 - -
Renfrewshire - 4 £270 - 1
Aberdeen +4 2 - -
Inverclyde -2 1 £168 +24.07%
North Lanarkshire - 1 - -
Stirling - 1 - -
SLA
UK

For the 6 months to 17 July 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region with a requirement for SLA.

1 23 (50.00%) ITIL
2 22 (47.83%) Windows
3 18 (39.13%) Microsoft
4 17 (36.96%) Active Directory
5 10 (21.74%) Linux
6 8 (17.39%) Change Management
6 8 (17.39%) Microsoft Office
7 7 (15.22%) Incident Management
8 6 (13.04%) Windows Server 2008
8 6 (13.04%) Windows 7
8 6 (13.04%) Network Management
8 6 (13.04%) Analytical Skills
8 6 (13.04%) Break/Fix
8 6 (13.04%) Oracle
8 6 (13.04%) SQL
8 6 (13.04%) Service Management
9 5 (10.87%) Service Delivery
9 5 (10.87%) MySQL
9 5 (10.87%) PHP
9 5 (10.87%) WAN
9 5 (10.87%) DHCP
9 5 (10.87%) DNS
9 5 (10.87%) Windows Server 2003
9 5 (10.87%) Disclosure Scotland
9 5 (10.87%) Windows Server 2012
9 5 (10.87%) Security Cleared
10 4 (8.70%) SC Cleared
10 4 (8.70%) Problem Management
10 4 (8.70%) Capacity Management
10 4 (8.70%) Office 365

SLA
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.52%) MS Exchange
2 2 (4.35%) Confluence
3 1 (2.17%) Apache
3 1 (2.17%) Exchange Server 2010
Applications
1 8 (17.39%) Microsoft Office
2 3 (6.52%) Microsoft Excel
3 2 (4.35%) Microsoft PowerPoint
4 1 (2.17%) Adobe Creative Suite
Business Applications
1 1 (2.17%) assyst
1 1 (2.17%) Oracle 11i
1 1 (2.17%) Oracle Assets
1 1 (2.17%) Oracle EBS
1 1 (2.17%) Oracle EBS R12
1 1 (2.17%) Oracle E-Business Tax
1 1 (2.17%) Oracle Financials
1 1 (2.17%) Oracle General Ledger
1 1 (2.17%) Oracle Payables
1 1 (2.17%) Oracle Receivables
1 1 (2.17%) Oracle Subledger Accounting
1 1 (2.17%) SAP ERP
Cloud Services
1 4 (8.70%) Office 365
2 2 (4.35%) Microsoft Azure
Communications & Networking
1 5 (10.87%) DHCP
1 5 (10.87%) DNS
1 5 (10.87%) WAN
2 4 (8.70%) LAN
2 4 (8.70%) SAN
3 3 (6.52%) ADSL
3 3 (6.52%) VPN
4 2 (4.35%) Broadband
4 2 (4.35%) Extranet
4 2 (4.35%) Firewall
4 2 (4.35%) Intranet
4 2 (4.35%) Remote Desktop
5 1 (2.17%) Ethernet
5 1 (2.17%) Internet
5 1 (2.17%) MPLS
5 1 (2.17%) PSTN
5 1 (2.17%) TCP/IP
5 1 (2.17%) VLAN
5 1 (2.17%) VoIP
Database & Business Intelligence
1 5 (10.87%) MySQL
2 4 (8.70%) Relational Database
3 1 (2.17%) Oracle BI EE
3 1 (2.17%) Oracle Discoverer
3 1 (2.17%) SQL Server
Development Applications
1 2 (4.35%) JIRA
General
1 3 (6.52%) Finance
2 2 (4.35%) French Language
2 2 (4.35%) German Language
2 2 (4.35%) Italian Language
2 2 (4.35%) Law
2 2 (4.35%) Mandarin Language
2 2 (4.35%) Spanish Language
3 1 (2.17%) Advertising
3 1 (2.17%) Banking
3 1 (2.17%) Telecoms
Job Titles
1 13 (28.26%) Analyst
2 9 (19.57%) Support Engineer
3 6 (13.04%) Administrator
3 6 (13.04%) Hardware Engineer
3 6 (13.04%) IT Analyst
3 6 (13.04%) Support Analyst
4 5 (10.87%) Service Analyst
4 5 (10.87%) Service Desk Analyst
5 4 (8.70%) Applications Engineer
5 4 (8.70%) Applications Support
5 4 (8.70%) Applications Support Engineer
5 4 (8.70%) Desktop Support
5 4 (8.70%) Field Engineer
5 4 (8.70%) Field Hardware Engineer
5 4 (8.70%) Field Service Engineer
5 4 (8.70%) Field Service Hardware Engineer
5 4 (8.70%) IT Engineer
5 4 (8.70%) Systems Administrator
6 3 (6.52%) Wintel Analyst
6 3 (6.52%) Wintel Engineer
Libraries, Frameworks & Software Standards
1 3 (6.52%) Web Services
2 1 (2.17%) LAMP
2 1 (2.17%) Middleware
Miscellaneous
1 6 (13.04%) Analytical Skills
2 3 (6.52%) Data Centre
3 2 (4.35%) Blackberry
3 2 (4.35%) iPad
3 2 (4.35%) iPhone
3 2 (4.35%) Mainframe
3 2 (4.35%) Management Information System
3 2 (4.35%) Mobile App
3 2 (4.35%) Video Conferencing
4 1 (2.17%) AS400
4 1 (2.17%) Computer Science
4 1 (2.17%) Fat Client
4 1 (2.17%) PKI
4 1 (2.17%) Self-Motivation
4 1 (2.17%) Tandem
4 1 (2.17%) Thin Client
Operating Systems
1 22 (47.83%) Windows
2 10 (21.74%) Linux
3 6 (13.04%) Windows 7
3 6 (13.04%) Windows Server 2008
4 5 (10.87%) Windows Server 2003
4 5 (10.87%) Windows Server 2012
5 4 (8.70%) Red Hat Enterprise Linux
6 3 (6.52%) Android
7 2 (4.35%) Mac OS X
7 2 (4.35%) Unix
7 2 (4.35%) Windows 8
7 2 (4.35%) Windows Server
7 2 (4.35%) Windows XP
8 1 (2.17%) Apple iOS
8 1 (2.17%) HPUX
8 1 (2.17%) Windows Phone
8 1 (2.17%) Windows Phone 8
Processes & Methodologies
1 23 (50.00%) ITIL
2 8 (17.39%) Change Management
3 7 (15.22%) Incident Management
4 6 (13.04%) Break/Fix
4 6 (13.04%) Network Management
4 6 (13.04%) Service Management
5 5 (10.87%) Service Delivery
6 4 (8.70%) Capacity Management
6 4 (8.70%) Problem Management
6 4 (8.70%) Security Management
7 3 (6.52%) Application Performance Management
7 3 (6.52%) Chat Support
7 3 (6.52%) Configuration Management
7 3 (6.52%) CRM
7 3 (6.52%) ITIL V3
7 3 (6.52%) Matrix Organization
7 3 (6.52%) Performance Management
7 3 (6.52%) Problem-Solving
7 3 (6.52%) Project Management
8 2 (4.35%) Disaster Recovery
Programming Languages
1 6 (13.04%) SQL
2 5 (10.87%) PHP
3 4 (8.70%) Perl
3 4 (8.70%) Shell Script
4 3 (6.52%) Java
5 1 (2.17%) PowerShell
Qualifications
1 5 (10.87%) Security Cleared
2 4 (8.70%) SC Cleared
3 3 (6.52%) DV Cleared
4 2 (4.35%) A+ Certification
4 2 (4.35%) CCNP
4 2 (4.35%) Cisco Certification
5 1 (2.17%) BPSS Clearance
5 1 (2.17%) CCNA
5 1 (2.17%) CISSP
5 1 (2.17%) Citrix Certification
5 1 (2.17%) Degree
5 1 (2.17%) MCDBA
5 1 (2.17%) MCP
5 1 (2.17%) MCSE
5 1 (2.17%) Microsoft Certification
Quality Assurance & Compliance
1 5 (10.87%) Disclosure Scotland
2 1 (2.17%) QA
System Software
1 17 (36.96%) Active Directory
2 3 (6.52%) VMware Infrastructure
3 2 (4.35%) vSphere
4 1 (2.17%) Hyper-V
4 1 (2.17%) Microsoft Virtual Server
4 1 (2.17%) Terminal Services
4 1 (2.17%) Virtual Servers
Systems Management
1 2 (4.35%) SCCM
2 1 (2.17%) AirWatch
2 1 (2.17%) BMC PATROL
2 1 (2.17%) Control-M
2 1 (2.17%) HP SiteScope
2 1 (2.17%) MOM
2 1 (2.17%) NetBackup
2 1 (2.17%) OMEGAMON
2 1 (2.17%) OpenView
2 1 (2.17%) Tivoli NetView
2 1 (2.17%) Tivoli Storage Manager
2 1 (2.17%) Unicenter
2 1 (2.17%) XenMobile
Vendors
1 18 (39.13%) Microsoft
2 6 (13.04%) Oracle
3 4 (8.70%) Red Hat
3 4 (8.70%) VMware
4 3 (6.52%) Apple
4 3 (6.52%) Citrix
4 3 (6.52%) ServiceNow
5 2 (4.35%) Cisco
5 2 (4.35%) HP
5 2 (4.35%) iManage
5 2 (4.35%) SAP
6 1 (2.17%) Adobe
6 1 (2.17%) BMC
6 1 (2.17%) CheckPoint
6 1 (2.17%) IBM
6 1 (2.17%) Intel
6 1 (2.17%) McAfee
6 1 (2.17%) Mitel
6 1 (2.17%) Remedy
6 1 (2.17%) Unisys