Period
to 19 October 2018

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 19 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK > Scotland
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 154 104 124
Rank change year-on-year -50 +20 +22
Contract jobs citing SLA 50 79 77
As % of all contract IT jobs advertised in Scotland 0.93% 1.64% 1.60%
As % of the Quality Assurance & Compliance category 7.06% 12.02% 11.02%
Number of daily rates quoted 22 37 34
Scotland median daily rate £316 £100 £260
Median daily rate % change year-on-year +216.25% -61.54% +44.44%
10th Percentile £133 £100 £110
90th Percentile £386 £430 £446
UK median daily rate £313 £300 £313
% change year-on-year +4.17% -4.00% -3.71%
Number of hourly rates quoted 6 16 11
Scotland median hourly rate £15.38 £22.00 £21.50
Median hourly rate % change year-on-year -30.11% +2.33% +7.50%
10th Percentile £13.50 £13.75 £16.25
90th Percentile £16.94 £25.94 £25.00
UK median hourly rate £15.00 £14.88 £15.00
% change year-on-year +0.84% -0.83% -5.57%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Scotland
Contract vacancies with a requirement for quality assurance or compliance skills 708 657 699
As % of all contract IT jobs advertised in Scotland 13.22% 13.65% 14.49%
Number of daily rates quoted 391 355 390
Scotland median daily rate £375 £375 £350
Median daily rate % change year-on-year - +7.14% +2.34%
10th Percentile £200 £150 £180
90th Percentile £538 £533 £488
UK median daily rate £450 £438 £413
% change year-on-year +2.86% +6.06% +3.13%
Number of hourly rates quoted 24 28 21
Scotland median hourly rate £17.38 £17.13 £25.00
Median hourly rate % change year-on-year +1.46% -31.50% -22.90%
10th Percentile £11.42 £13.00 £16.25
90th Percentile £35.00 £37.25 £40.50
UK median hourly rate £21.76 £20.00 £22.50
% change year-on-year +8.80% -11.11% +4.41%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Scotland.

Contractor daily rate trend for SLA in Scotland

SLA
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing SLA in Scotland over the 6 months to 19 October 2018.

Contractor daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Scotland.

Contractor hourly rate trend for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -18 26 £316 +216.25% 1
Edinburgh -18 8 £375 +275.00% 5
Dundee -9 4 - -
Renfrewshire - 4 £270 -
North Lanarkshire 0 2 - -
Aberdeen -2 2 - -
Inverclyde +1 1 - - 1
South Ayrshire - 1 - -
SLA
UK

For the 6 months to 19 October 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region with a requirement for SLA.

1 24 (48.00%) ITIL
2 21 (42.00%) Windows
3 14 (28.00%) Incident Management
4 13 (26.00%) Problem Management
4 13 (26.00%) Change Management
5 12 (24.00%) Microsoft
5 12 (24.00%) Security Cleared
5 12 (24.00%) Network Management
6 11 (22.00%) Analytical Skills
6 11 (22.00%) Linux
6 11 (22.00%) SC Cleared
7 10 (20.00%) MySQL
7 10 (20.00%) Active Directory
7 10 (20.00%) Shell Script
8 9 (18.00%) Microsoft Office
8 9 (18.00%) PHP
8 9 (18.00%) DV Cleared
9 8 (16.00%) SQL
9 8 (16.00%) Perl
9 8 (16.00%) Oracle
9 8 (16.00%) Capacity Management
10 7 (14.00%) Windows 7
10 7 (14.00%) Break/Fix
10 7 (14.00%) DNS
11 6 (12.00%) Performance Management
11 6 (12.00%) DHCP
11 6 (12.00%) Java
11 6 (12.00%) Configuration Management
11 6 (12.00%) Windows Server 2008
11 6 (12.00%) Application Performance Management

SLA
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.00%) Apache
1 2 (4.00%) Confluence
1 2 (4.00%) Exchange Server 2013
2 1 (2.00%) Skype for Business
Applications
1 9 (18.00%) Microsoft Office
2 3 (6.00%) Microsoft Excel
3 2 (4.00%) Microsoft PowerPoint
4 1 (2.00%) Adobe Creative Suite
Business Applications
1 1 (2.00%) SAP ERP
Cloud Services
1 5 (10.00%) Office 365
2 2 (4.00%) Microsoft Azure
Communications & Networking
1 7 (14.00%) DNS
2 6 (12.00%) DHCP
3 4 (8.00%) WAN
4 3 (6.00%) ADSL
4 3 (6.00%) LAN
5 2 (4.00%) Broadband
5 2 (4.00%) Extranet
5 2 (4.00%) Firewall
5 2 (4.00%) Intranet
5 2 (4.00%) Remote Desktop
5 2 (4.00%) VPN
6 1 (2.00%) Ethernet
6 1 (2.00%) Internet
6 1 (2.00%) MPLS
6 1 (2.00%) PSTN
6 1 (2.00%) TCP/IP
6 1 (2.00%) VLAN
Database & Business Intelligence
1 10 (20.00%) MySQL
Development Applications
1 2 (4.00%) JIRA
General
1 4 (8.00%) Telecoms
2 3 (6.00%) German Language
3 2 (4.00%) French Language
3 2 (4.00%) Italian Language
3 2 (4.00%) Law
3 2 (4.00%) Mandarin Language
3 2 (4.00%) Spanish Language
4 1 (2.00%) Retail
Job Titles
1 18 (36.00%) Support Engineer
2 14 (28.00%) Analyst
3 12 (24.00%) Applications Support
4 11 (22.00%) Applications Engineer
4 11 (22.00%) Applications Support Engineer
5 8 (16.00%) Desktop Support
6 7 (14.00%) Hardware Engineer
7 6 (12.00%) Service Analyst
7 6 (12.00%) Support Analyst
8 5 (10.00%) Field Engineer
8 5 (10.00%) Field Hardware Engineer
8 5 (10.00%) Field Service Engineer
8 5 (10.00%) Field Service Hardware Engineer
8 5 (10.00%) IT Engineer
8 5 (10.00%) Service Desk Analyst
9 3 (6.00%) Desktop Analyst
9 3 (6.00%) IT Analyst
9 3 (6.00%) Technical Analyst
9 3 (6.00%) Wintel Analyst
9 3 (6.00%) Wintel Support Analyst
Libraries, Frameworks & Software Standards
1 1 (2.00%) LAMP
1 1 (2.00%) LDAP
1 1 (2.00%) Web Services
Miscellaneous
1 11 (22.00%) Analytical Skills
2 2 (4.00%) Blackberry
2 2 (4.00%) Data Centre
2 2 (4.00%) iPad
2 2 (4.00%) iPhone
2 2 (4.00%) Mobile App
2 2 (4.00%) Video Conferencing
3 1 (2.00%) PDA
3 1 (2.00%) Replication
3 1 (2.00%) Self-Motivation
Operating Systems
1 21 (42.00%) Windows
2 11 (22.00%) Linux
3 7 (14.00%) Windows 7
4 6 (12.00%) Windows Server 2008
5 4 (8.00%) Windows Server 2003
5 4 (8.00%) Windows Server 2012
6 3 (6.00%) Windows 8
7 2 (4.00%) Android
7 2 (4.00%) Mac OS X
7 2 (4.00%) Red Hat Enterprise Linux
7 2 (4.00%) Unix
7 2 (4.00%) Windows XP
8 1 (2.00%) SUSE
8 1 (2.00%) Windows 10
Processes & Methodologies
1 24 (48.00%) ITIL
2 14 (28.00%) Incident Management
3 13 (26.00%) Change Management
3 13 (26.00%) Problem Management
4 12 (24.00%) Network Management
5 8 (16.00%) Capacity Management
6 7 (14.00%) Break/Fix
7 6 (12.00%) Application Performance Management
7 6 (12.00%) Configuration Management
7 6 (12.00%) Matrix Organization
7 6 (12.00%) Performance Management
8 5 (10.00%) Project Management
8 5 (10.00%) Service Management
9 3 (6.00%) CRM
9 3 (6.00%) ITIL V3
9 3 (6.00%) Network Monitoring
10 2 (4.00%) Asset Management
10 2 (4.00%) People Management
10 2 (4.00%) Problem-Solving
10 2 (4.00%) Service Delivery
Programming Languages
1 10 (20.00%) Shell Script
2 9 (18.00%) PHP
3 8 (16.00%) Perl
3 8 (16.00%) SQL
4 6 (12.00%) Java
Qualifications
1 12 (24.00%) Security Cleared
2 11 (22.00%) SC Cleared
3 9 (18.00%) DV Cleared
4 2 (4.00%) A+ Certification
5 1 (2.00%) CCNP
5 1 (2.00%) Cisco Certification
5 1 (2.00%) Degree
5 1 (2.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (8.00%) Disclosure Scotland
2 1 (2.00%) QA
System Software
1 10 (20.00%) Active Directory
2 2 (4.00%) VMware Infrastructure
3 1 (2.00%) Hyper-V
3 1 (2.00%) vSphere
Systems Management
1 2 (4.00%) Red Hat Satellite
2 1 (2.00%) Nagios
2 1 (2.00%) Puppet
Vendors
1 12 (24.00%) Microsoft
2 8 (16.00%) Oracle
3 3 (6.00%) Apple
3 3 (6.00%) Citrix
3 3 (6.00%) ServiceNow
3 3 (6.00%) VMware
4 2 (4.00%) iManage
4 2 (4.00%) Red Hat
5 1 (2.00%) Adobe
5 1 (2.00%) BT
5 1 (2.00%) CheckPoint
5 1 (2.00%) Cisco
5 1 (2.00%) Dell
5 1 (2.00%) Google
5 1 (2.00%) HP
5 1 (2.00%) Openreach
5 1 (2.00%) SAP
5 1 (2.00%) SolarWinds