Period
to 24 January 2018

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 24 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK > Scotland
6 months to
24 Jan 2018
Same period 2017 Same period 2016
Rank 120 116 137
Rank change year-on-year -4 +21 -9
Contract jobs citing SLA 65 55 55
As % of all contract IT jobs advertised in Scotland 1.35% 1.46% 1.00%
As % of the Quality Assurance & Compliance category 8.75% 12.42% 7.86%
Number of daily rates quoted 22 25 30
Scotland median daily rate £215 £275 £244
Median daily rate % change year-on-year -21.82% +12.82% -22.62%
10th Percentile £100 £100 £106
90th Percentile £438 £450 £372
UK median daily rate £300 £350 £325
% change year-on-year -14.29% +7.69% +8.33%
Number of hourly rates quoted 11 13 3
Scotland median hourly rate £24.00 £25.00 £20.00
Median hourly rate % change year-on-year -4.00% +25.00% +26.82%
10th Percentile £16.50 £16.70 £16.45
90th Percentile £26.88 £25.00 £21.40
UK median hourly rate £15.00 £15.24 £16.70
% change year-on-year -1.56% -8.76% +7.74%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Scotland
Contract vacancies with a requirement for quality assurance or compliance skills 743 443 700
As % of all contract IT jobs advertised in Scotland 15.48% 11.79% 12.75%
Number of daily rates quoted 444 245 371
Scotland median daily rate £383 £375 £340
Median daily rate % change year-on-year +2.00% +10.29% -6.21%
10th Percentile £195 £150 £195
90th Percentile £563 £488 £475
UK median daily rate £448 £425 £401
% change year-on-year +5.29% +6.12% +0.13%
Number of hourly rates quoted 25 22 11
Scotland median hourly rate £24.00 £25.00 £32.43
Median hourly rate % change year-on-year -4.00% -22.90% +102.66%
10th Percentile £13.00 £18.05 £15.75
90th Percentile £45.50 £40.50 £40.00
UK median hourly rate £20.80 £22.84 £25.00
% change year-on-year -8.91% -8.66% +25.00%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Scotland.

Contractor daily rate trend for SLA in Scotland

SLA
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing SLA in Scotland over the 6 months to 24 January 2018.

Contractor daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Scotland.

Contractor hourly rate trend for SLA in Scotland

SLA
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing SLA in Scotland over the 6 months to 24 January 2018.

Contractor hourly rate histogram for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 6 months to 24 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +16 22 £250 +9.29% 4
Edinburgh -46 15 £115 -72.94% 9
Aberdeen +11 13 £215 +115.00% 3
Highlands +1 5 £100 -
North Lanarkshire 0 4 - -
Inverclyde +1 3 - -
Aberdeenshire +3 1 £100 -23.08%
Perth and Kinross - 1 - -
Dumfries and Galloway - 1 £250 -
Stirling - 1 £400 -
SLA
UK

For the 6 months to 24 January 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region with a requirement for SLA.

1 21 (32.31%) Break/Fix
2 17 (26.15%) Active Directory
3 14 (21.54%) Windows
4 13 (20.00%) ITIL
5 12 (18.46%) Microsoft
5 12 (18.46%) Finance
6 10 (15.38%) Windows 7
7 9 (13.85%) SCCM
7 9 (13.85%) Office 365
8 8 (12.31%) Analytical Skills
8 8 (12.31%) MS Exchange
9 7 (10.77%) Symantec
10 6 (9.23%) Service Delivery
10 6 (9.23%) Migration
10 6 (9.23%) VMware
10 6 (9.23%) SAN
10 6 (9.23%) Cisco
10 6 (9.23%) Oracle
10 6 (9.23%) VMware Infrastructure
11 5 (7.69%) DHCP
11 5 (7.69%) DNS
11 5 (7.69%) HP
11 5 (7.69%) Microsoft Certification
11 5 (7.69%) Wireless
12 4 (6.15%) Disaster Recovery
12 4 (6.15%) Management Information System
12 4 (6.15%) Backup Exec
12 4 (6.15%) Stakeholder Management
12 4 (6.15%) Citrix
12 4 (6.15%) Dell

SLA
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (12.31%) MS Exchange
2 4 (6.15%) Exchange Server 2013
3 2 (3.08%) LiveLink
3 2 (3.08%) SharePoint
4 1 (1.54%) BizTalk Server
4 1 (1.54%) Exchange Server 2010
4 1 (1.54%) Oracle Workflow
4 1 (1.54%) Skype for Business
Applications
1 3 (4.62%) Microsoft Excel
2 2 (3.08%) Microsoft Office
2 2 (3.08%) Microsoft PowerPoint
2 2 (3.08%) Microsoft Project
Business Applications
1 1 (1.54%) assyst
1 1 (1.54%) Oracle 11i
1 1 (1.54%) Oracle Assets
1 1 (1.54%) Oracle BPM
1 1 (1.54%) Oracle EBS
1 1 (1.54%) Oracle EBS R12
1 1 (1.54%) Oracle E-Business Tax
1 1 (1.54%) Oracle Financials
1 1 (1.54%) Oracle General Ledger
1 1 (1.54%) Oracle Payables
1 1 (1.54%) Oracle Receivables
1 1 (1.54%) Oracle Subledger Accounting
1 1 (1.54%) Sonata
Cloud Services
1 9 (13.85%) Office 365
2 2 (3.08%) PaaS
3 1 (1.54%) IaaS
3 1 (1.54%) Microsoft Azure
3 1 (1.54%) OneDrive
3 1 (1.54%) SaaS
Communications & Networking
1 6 (9.23%) SAN
2 5 (7.69%) DHCP
2 5 (7.69%) DNS
2 5 (7.69%) Wireless
3 2 (3.08%) 2G
3 2 (3.08%) 3G
3 2 (3.08%) ATM
3 2 (3.08%) DWDM
3 2 (3.08%) FTP
3 2 (3.08%) LAN
3 2 (3.08%) RNC
3 2 (3.08%) Skype
3 2 (3.08%) VPN
3 2 (3.08%) WAN
4 1 (1.54%) Cisco ASA
4 1 (1.54%) Cisco Nexus
4 1 (1.54%) Cisco Wireless
4 1 (1.54%) Firewall
Database & Business Intelligence
1 2 (3.08%) EDMS
1 2 (3.08%) Relational Database
1 2 (3.08%) SQL Server
2 1 (1.54%) Oracle BI EE
2 1 (1.54%) Oracle Discoverer
2 1 (1.54%) Redis
2 1 (1.54%) SQL Server 2012
2 1 (1.54%) SQL Server 2014
2 1 (1.54%) SQL Server 2016
2 1 (1.54%) SQL Server Integration Services
Development Applications
1 1 (1.54%) JIRA
1 1 (1.54%) Visual Studio
General
1 12 (18.46%) Finance
2 3 (4.62%) Banking
3 2 (3.08%) Investment Banking
3 2 (3.08%) Legal
4 1 (1.54%) Retail
4 1 (1.54%) Telecoms
Job Titles
1 22 (33.85%) Field Engineer
2 19 (29.23%) Analyst
3 17 (26.15%) Field Service Engineer
4 7 (10.77%) 2nd Line Support
5 5 (7.69%) Support Analyst
6 4 (6.15%) 2nd Line Support Analyst
6 4 (6.15%) Administrator
6 4 (6.15%) Desktop Support
6 4 (6.15%) Help Desk Analyst
6 4 (6.15%) IT Analyst
6 4 (6.15%) IT Engineer
6 4 (6.15%) Project Manager
7 3 (4.62%) 2nd Line Engineer
7 3 (4.62%) 2nd Line Support Engineer
7 3 (4.62%) Break Fix Engineer
7 3 (4.62%) HR Analyst
7 3 (4.62%) Network Engineer
7 3 (4.62%) Risk Project Manager
7 3 (4.62%) Service Desk Analyst
7 3 (4.62%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.54%) .NET
1 1 (1.54%) .NET Core
1 1 (1.54%) .NET Framework
1 1 (1.54%) AngularJS
1 1 (1.54%) Entity Framework
1 1 (1.54%) JSON
1 1 (1.54%) REST
1 1 (1.54%) SignalR
1 1 (1.54%) SOAP
1 1 (1.54%) WCF
1 1 (1.54%) Web Services
1 1 (1.54%) XML
1 1 (1.54%) XSLT
Miscellaneous
1 8 (12.31%) Analytical Skills
2 4 (6.15%) Management Information System
3 3 (4.62%) BYOD
4 2 (3.08%) AS400
4 2 (3.08%) IBM XIV
4 2 (3.08%) iSeries
4 2 (3.08%) Replication
5 1 (1.54%) Algorithms
5 1 (1.54%) Blog
5 1 (1.54%) Data Centre
5 1 (1.54%) Fat Client
5 1 (1.54%) Thin Client
5 1 (1.54%) Video Conferencing
Operating Systems
1 14 (21.54%) Windows
2 10 (15.38%) Windows 7
3 4 (6.15%) Windows 10
3 4 (6.15%) Windows Server 2008
4 3 (4.62%) Windows Server
5 2 (3.08%) AIX
5 2 (3.08%) Linux
5 2 (3.08%) Red Hat Enterprise Linux
5 2 (3.08%) Solaris
5 2 (3.08%) SUSE
6 1 (1.54%) Unix
6 1 (1.54%) Windows Server 2012
Processes & Methodologies
1 21 (32.31%) Break/Fix
2 13 (20.00%) ITIL
3 6 (9.23%) Migration
3 6 (9.23%) Service Delivery
4 4 (6.15%) Database Tuning
4 4 (6.15%) Defect Management
4 4 (6.15%) Disaster Recovery
4 4 (6.15%) Incident Management
4 4 (6.15%) Project Management
4 4 (6.15%) Stakeholder Management
4 4 (6.15%) Supplier Management
5 3 (4.62%) Biometrics
5 3 (4.62%) Continuous Improvement
5 3 (4.62%) ETL
5 3 (4.62%) Human Resource Management
5 3 (4.62%) IT Governance
5 3 (4.62%) Proactive Monitoring
5 3 (4.62%) Risk Management
5 3 (4.62%) Time Management
5 3 (4.62%) User Acceptance Testing
Programming Languages
1 4 (6.15%) SQL
2 1 (1.54%) C#
2 1 (1.54%) T-SQL
Qualifications
1 5 (7.69%) Microsoft Certification
2 4 (6.15%) Degree
3 3 (4.62%) ACSA
3 3 (4.62%) CCNA
3 3 (4.62%) Cisco Certification
3 3 (4.62%) Network+ Certification
3 3 (4.62%) VERITAS Certified Professional (VCP)
3 3 (4.62%) VMware Certified Professional (VCP)
4 2 (3.08%) A+ Certification
4 2 (3.08%) CCENT
4 2 (3.08%) CISSP
4 2 (3.08%) Computer Science Degree
4 2 (3.08%) HND
4 2 (3.08%) ITIL Foundation Certificate
4 2 (3.08%) MCITP
4 2 (3.08%) MCSA
4 2 (3.08%) MCSE
4 2 (3.08%) MCTS
5 1 (1.54%) CGEIT
5 1 (1.54%) CRISC
Quality Assurance & Compliance
1 1 (1.54%) COBIT
1 1 (1.54%) Disclosure Scotland
1 1 (1.54%) Sarbanes-Oxley
System Software
1 17 (26.15%) Active Directory
2 6 (9.23%) VMware Infrastructure
3 4 (6.15%) Hyper-V
4 3 (4.62%) XenDesktop
5 2 (3.08%) Firmware
6 1 (1.54%) IAG
6 1 (1.54%) Terminal Services
6 1 (1.54%) vSphere
Systems Management
1 9 (13.85%) SCCM
2 4 (6.15%) Backup Exec
2 4 (6.15%) Norton AntiVirus
Vendors
1 12 (18.46%) Microsoft
2 7 (10.77%) Symantec
3 6 (9.23%) Cisco
3 6 (9.23%) Oracle
3 6 (9.23%) VMware
4 5 (7.69%) HP
5 4 (6.15%) Apple
5 4 (6.15%) Citrix
5 4 (6.15%) Dell
5 4 (6.15%) Google
5 4 (6.15%) Juniper
5 4 (6.15%) Sophos
5 4 (6.15%) Veeam
5 4 (6.15%) Veritas
6 3 (4.62%) Avaya
6 3 (4.62%) Meru Networks
7 2 (3.08%) Brocade
7 2 (3.08%) Ericsson
7 2 (3.08%) Huawei
7 2 (3.08%) IBM