Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
UK > Scotland
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 105 117 144
Rank change year-on-year +12 +27 -9
Contract jobs citing SLA 84 58 61
As % of all contract IT jobs advertised in Scotland 1.69% 1.35% 0.98%
As % of the Quality Assurance & Compliance category 11.70% 10.49% 7.55%
Number of daily rates quoted 36 23 38
Scotland median daily rate £100 £235 £195
Median daily rate % change year-on-year -57.45% +20.51% -42.22%
UK median daily rate £300 £325 £320
% change year-on-year -7.69% +1.56% +12.28%
Number of hourly rates quoted 16 12 3
Scotland median hourly rate £22.00 £25.00 £20.00
Median hourly rate % change year-on-year -12.00% +25.00% +26.82%
10th Percentile £13.75 £16.48 £16.45
90th Percentile £25.94 £25.00 £21.40
UK median hourly rate £15.00 £15.00 £17.00
% change year-on-year - -11.76% +6.25%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Scotland
Contract vacancies with a requirement for quality assurance or compliance skills 718 553 808
As % of all contract IT jobs advertised in Scotland 14.43% 12.87% 13.04%
Number of daily rates quoted 411 315 406
Scotland median daily rate £375 £354 £339
Median daily rate % change year-on-year +5.93% +4.50% -9.67%
10th Percentile £180 £153 £181
90th Percentile £550 £488 £488
UK median daily rate £438 £425 £405
% change year-on-year +2.94% +4.94% +1.25%
Number of hourly rates quoted 30 23 14
Scotland median hourly rate £18.63 £25.00 £33.75
Median hourly rate % change year-on-year -25.50% -25.93% +60.71%
10th Percentile £13.00 £16.25 £16.80
90th Percentile £45.05 £40.50 £42.63
UK median hourly rate £20.00 £23.50 £22.50
% change year-on-year -14.89% +4.44% +18.42%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Scotland.

Contractor daily rate trend for SLA in Scotland

SLA
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing SLA in Scotland over the 6 months to 20 November 2017.

Contractor daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Scotland.

Contractor hourly rate trend for SLA in Scotland

SLA
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing SLA in Scotland over the 6 months to 20 November 2017.

Contractor hourly rate histogram for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +20 33 £100 - 5
Edinburgh -19 19 £100 -63.64% 2
Aberdeen +4 14 £100 - 2
Inverclyde +3 5 £135 -
Highlands +2 5 £100 -
North Lanarkshire -3 4 - -
Aberdeenshire +5 3 £130 -
West Lothian - 2 £306 -
Dundee - 2 £110 - 1
Stirling - 1 £400 -
Dumfries and Galloway - 1 £250 -
SLA
UK

For the 6 months to 20 November 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for SLA.

1 36 (42.86%) Break/Fix
2 20 (23.81%) Active Directory
3 18 (21.43%) Windows
4 16 (19.05%) Microsoft
5 14 (16.67%) ITIL
6 11 (13.10%) Windows 7
7 10 (11.90%) SCCM
8 9 (10.71%) Office 365
8 9 (10.71%) Finance
9 8 (9.52%) Change Management
9 8 (9.52%) Citrix
9 8 (9.52%) Banking
10 7 (8.33%) Incident Management
10 7 (8.33%) Windows 10
10 7 (8.33%) Cisco
10 7 (8.33%) Disaster Recovery
10 7 (8.33%) Migration
11 6 (7.14%) Wireless
11 6 (7.14%) VMware
11 6 (7.14%) Microsoft Office
11 6 (7.14%) Oracle
11 6 (7.14%) MS Exchange
12 5 (5.95%) VoIP
12 5 (5.95%) Microsoft Certification
12 5 (5.95%) Apple
12 5 (5.95%) Service Delivery
12 5 (5.95%) Symantec
12 5 (5.95%) Disclosure Scotland
12 5 (5.95%) Analytical Skills
12 5 (5.95%) VMware Infrastructure

SLA
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.14%) MS Exchange
2 4 (4.76%) Exchange Server 2013
3 2 (2.38%) LiveLink
3 2 (2.38%) SharePoint
4 1 (1.19%) BizTalk Server
4 1 (1.19%) Exchange Server 2007
4 1 (1.19%) Exchange Server 2010
4 1 (1.19%) Oracle Workflow
4 1 (1.19%) SAS
4 1 (1.19%) Skype for Business
Applications
1 6 (7.14%) Microsoft Office
2 1 (1.19%) Microsoft Excel
2 1 (1.19%) MS Visio
Business Applications
1 1 (1.19%) Oracle BPM
1 1 (1.19%) Sonata
Cloud Services
1 9 (10.71%) Office 365
2 2 (2.38%) PaaS
3 1 (1.19%) IaaS
3 1 (1.19%) Microsoft Azure
3 1 (1.19%) OneDrive
3 1 (1.19%) SaaS
Communications & Networking
1 6 (7.14%) Wireless
2 5 (5.95%) VoIP
3 4 (4.76%) DHCP
3 4 (4.76%) DNS
3 4 (4.76%) SAN
4 3 (3.57%) Cisco ASA
4 3 (3.57%) Firewall
5 2 (2.38%) 2G
5 2 (2.38%) 3G
5 2 (2.38%) ATM
5 2 (2.38%) DWDM
5 2 (2.38%) Ethernet
5 2 (2.38%) FTP
5 2 (2.38%) LAN
5 2 (2.38%) RNC
5 2 (2.38%) Skype
5 2 (2.38%) VPN
5 2 (2.38%) WAN
5 2 (2.38%) Wi-Fi
6 1 (1.19%) Cisco Nexus
Database & Business Intelligence
1 2 (2.38%) EDMS
2 1 (1.19%) Data Warehouse
2 1 (1.19%) DataStage
2 1 (1.19%) Oracle Database
2 1 (1.19%) Oracle Exadata
2 1 (1.19%) PowerCenter
2 1 (1.19%) Redis
2 1 (1.19%) SQL Server
2 1 (1.19%) SQL Server 2012
2 1 (1.19%) SQL Server 2014
2 1 (1.19%) SQL Server 2016
2 1 (1.19%) SQL Server Integration Services
Development Applications
1 1 (1.19%) JIRA
1 1 (1.19%) Visual Studio
General
1 9 (10.71%) Finance
2 8 (9.52%) Banking
3 2 (2.38%) Investment Banking
3 2 (2.38%) Legal
4 1 (1.19%) Telecoms
Job Titles
1 32 (38.10%) Field Engineer
2 26 (30.95%) Field Service Engineer
3 19 (22.62%) Analyst
4 8 (9.52%) Break Fix Engineer
4 8 (9.52%) Hardware Engineer
5 7 (8.33%) 2nd Line Support
5 7 (8.33%) IT Engineer
5 7 (8.33%) Support Analyst
6 5 (5.95%) Service Desk Support
6 5 (5.95%) Support Engineer
7 4 (4.76%) 2nd Line Support Analyst
7 4 (4.76%) Help Desk Analyst
8 3 (3.57%) 1st Line Support
8 3 (3.57%) Consultant
8 3 (3.57%) Customer Engineer
8 3 (3.57%) Field Hardware Engineer
8 3 (3.57%) HR Analyst
8 3 (3.57%) Risk Project Manager
8 3 (3.57%) Service Analyst
8 3 (3.57%) Windows Support Analyst
Libraries, Frameworks & Software Standards
1 1 (1.19%) .NET
1 1 (1.19%) .NET Core
1 1 (1.19%) .NET Framework
1 1 (1.19%) AngularJS
1 1 (1.19%) Entity Framework
1 1 (1.19%) JSON
1 1 (1.19%) REST
1 1 (1.19%) SignalR
1 1 (1.19%) SOAP
1 1 (1.19%) WCF
1 1 (1.19%) Web Services
1 1 (1.19%) XML
1 1 (1.19%) XSLT
Miscellaneous
1 5 (5.95%) Analytical Skills
2 4 (4.76%) Management Information System
3 1 (1.19%) Algorithms
3 1 (1.19%) AS400
3 1 (1.19%) Blog
3 1 (1.19%) BYOD
3 1 (1.19%) Driving Licence
3 1 (1.19%) iSeries
3 1 (1.19%) Linux Command Line
3 1 (1.19%) Oracle Exalogic
3 1 (1.19%) Video Conferencing
Operating Systems
1 18 (21.43%) Windows
2 11 (13.10%) Windows 7
3 7 (8.33%) Windows 10
4 4 (4.76%) Windows Server 2008
5 3 (3.57%) Unix
6 2 (2.38%) Linux
6 2 (2.38%) Windows Server
6 2 (2.38%) Windows XP
7 1 (1.19%) AIX
7 1 (1.19%) Red Hat Enterprise Linux
7 1 (1.19%) Windows Server 2003
7 1 (1.19%) Windows Server 2012
Processes & Methodologies
1 36 (42.86%) Break/Fix
2 14 (16.67%) ITIL
3 8 (9.52%) Change Management
4 7 (8.33%) Disaster Recovery
4 7 (8.33%) Incident Management
4 7 (8.33%) Migration
5 5 (5.95%) Service Delivery
6 4 (4.76%) Database Tuning
6 4 (4.76%) Defect Management
6 4 (4.76%) Validation
7 3 (3.57%) Biometrics
7 3 (3.57%) ETL
7 3 (3.57%) Human Resource Management
7 3 (3.57%) Identity Access Management
7 3 (3.57%) IT Governance
7 3 (3.57%) ITSM
7 3 (3.57%) Lean Six Sigma
7 3 (3.57%) Six Sigma
7 3 (3.57%) Time Management
7 3 (3.57%) User Acceptance Testing
Programming Languages
1 3 (3.57%) SQL
2 1 (1.19%) C
2 1 (1.19%) C#
2 1 (1.19%) PowerShell
2 1 (1.19%) T-SQL
2 1 (1.19%) VB
Qualifications
1 5 (5.95%) Microsoft Certification
2 4 (4.76%) CISSP
3 3 (3.57%) ACSA
3 3 (3.57%) CCNA
3 3 (3.57%) Cisco Certification
3 3 (3.57%) MCSA
3 3 (3.57%) MCSE
3 3 (3.57%) MCTS
3 3 (3.57%) Network+ Certification
3 3 (3.57%) VERITAS Certified Professional (VCP)
3 3 (3.57%) VMware Certified Professional (VCP)
4 2 (2.38%) A+ Certification
4 2 (2.38%) CCENT
4 2 (2.38%) DBS Check
4 2 (2.38%) ITIL Foundation Certificate
4 2 (2.38%) MCITP
4 2 (2.38%) SC Cleared
4 2 (2.38%) Security Cleared
5 1 (1.19%) ITIL Certification
5 1 (1.19%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (5.95%) Disclosure Scotland
2 2 (2.38%) Data Quality
3 1 (1.19%) COBIT
3 1 (1.19%) Sarbanes-Oxley
System Software
1 20 (23.81%) Active Directory
2 5 (5.95%) VMware Infrastructure
3 4 (4.76%) Hyper-V
4 3 (3.57%) XenDesktop
5 1 (1.19%) IAG
5 1 (1.19%) Squid
Systems Management
1 10 (11.90%) SCCM
2 4 (4.76%) Backup Exec
2 4 (4.76%) Norton AntiVirus
3 2 (2.38%) FortiGate
Vendors
1 16 (19.05%) Microsoft
2 8 (9.52%) Citrix
3 7 (8.33%) Cisco
4 6 (7.14%) Oracle
4 6 (7.14%) VMware
5 5 (5.95%) Apple
5 5 (5.95%) Symantec
6 4 (4.76%) Dell
6 4 (4.76%) Google
6 4 (4.76%) HP
6 4 (4.76%) Juniper
6 4 (4.76%) Sophos
6 4 (4.76%) Veeam
6 4 (4.76%) Veritas
7 3 (3.57%) Avaya
7 3 (3.57%) Meru Networks
8 2 (2.38%) CheckPoint
8 2 (2.38%) Ericsson
8 2 (2.38%) Informatica
8 2 (2.38%) Nokia