Period
to 24 April 2018

The median contractor rate for an IT Support was £140 per day in advertised job vacancies in Scotland during the 6 months to 24 April 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
UK > Scotland
6 months to
24 Apr 2018
Same period 2017 Same period 2016
Rank 153 134 172
Rank change year-on-year -19 +38 -13
Contract jobs requiring an IT Support 35 32 35
As % of all contract IT jobs advertised in Scotland 0.70% 0.89% 0.64%
As % of the Job Titles category 0.73% 0.94% 0.68%
Number of daily rates quoted 24 13 20
Scotland median daily rate £140 £115 £116
Median daily rate % change year-on-year +21.74% -1.08% -16.96%
10th Percentile £103 £104 £95
90th Percentile £309 £167 £365
UK median daily rate £160 £160 £175
% change year-on-year - -8.57% +7.69%
Number of hourly rates quoted 5 2 4
Scotland median hourly rate £17.50 £18.75 £17.75
Median hourly rate % change year-on-year -6.67% +5.63% +34.06%
10th Percentile £11.20 £15.63 £13.60
90th Percentile £21.00 £22.88 £20.25
UK median hourly rate £14.00 £13.00 £13.93
% change year-on-year +7.69% -6.64% +0.40%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Scotland
Contract vacancies in Scotland with a recognized job title 4,762 3,413 5,127
% of contract IT jobs with a recognized job title 95.76% 95.31% 93.63%
Number of daily rates quoted 2,862 2,012 2,784
Scotland median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - -
10th Percentile £231 £213 £231
90th Percentile £540 £513 £538
UK median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 91 88 91
Scotland median hourly rate £17.50 £15.89 £30.21
Median hourly rate % change year-on-year +10.13% -47.39% +67.81%
10th Percentile £10.50 £11.23 £11.25
90th Percentile £45.50 £52.00 £46.00
UK median hourly rate £18.50 £19.00 £19.50
% change year-on-year -2.63% -2.56% +14.71%

IT Support
Job Vacancy Trend in Scotland

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for IT Support in Scotland

IT Support
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in Scotland.

Contractor daily rate trend for IT Support in Scotland

IT Support
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing IT Support in Scotland over the 6 months to 24 April 2018.

Contractor daily rate histogram for IT Support in Scotland

IT Support
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in Scotland.

Contractor hourly rate trend for IT Support in Scotland

IT Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the Scotland region over the 6 months to 24 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -32 15 £125 +7.53% 6
Glasgow -26 5 £170 +51.11% 7
Inverclyde +1 3 - -
Aberdeen - 3 £165 - 4
West Dunbartonshire - 2 £108 -
Highlands - 2 - - 2
West Lothian +6 1 £100 - 4
North Lanarkshire - 1 - -
Dundee - 1 £325 - 1
Stirling - 1 £125 - 1
Midlothian - 1 £125 -
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 24 April 2018, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring IT Support in the job title.

1 20 (57.14%) Windows
1 20 (57.14%) Active Directory
2 12 (34.29%) Microsoft
3 11 (31.43%) Windows 7
4 9 (25.71%) SCCM
5 8 (22.86%) Microsoft Office
6 7 (20.00%) ITIL
6 7 (20.00%) Windows Server 2012
6 7 (20.00%) Windows Server
7 6 (17.14%) MS Exchange
8 5 (14.29%) VPN
8 5 (14.29%) Cisco
8 5 (14.29%) Office 365
8 5 (14.29%) Windows Server 2008
9 4 (11.43%) Exchange Server 2010
9 4 (11.43%) MCSA
9 4 (11.43%) Microsoft Certification
9 4 (11.43%) HP
9 4 (11.43%) LAN
9 4 (11.43%) WAN
10 3 (8.57%) DHCP
10 3 (8.57%) DNS
10 3 (8.57%) SharePoint
10 3 (8.57%) Citrix
10 3 (8.57%) Blackberry
10 3 (8.57%) Thin Client
10 3 (8.57%) Terminal Services
10 3 (8.57%) VMware
10 3 (8.57%) Disclosure Scotland
10 3 (8.57%) Fat Client

IT Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.14%) MS Exchange
2 4 (11.43%) Exchange Server 2010
3 3 (8.57%) SharePoint
4 2 (5.71%) Skype for Business
5 1 (2.86%) Exchange Server 2013
Applications
1 8 (22.86%) Microsoft Office
2 1 (2.86%) Microsoft Excel
2 1 (2.86%) MS Visio
Cloud Services
1 5 (14.29%) Office 365
Communications & Networking
1 5 (14.29%) VPN
2 4 (11.43%) LAN
2 4 (11.43%) WAN
3 3 (8.57%) DHCP
3 3 (8.57%) DNS
4 2 (5.71%) Skype
5 1 (2.86%) Firewall
5 1 (2.86%) Internet
5 1 (2.86%) SAN
5 1 (2.86%) Wi-Fi
Database & Business Intelligence
1 1 (2.86%) Data Warehouse
General
1 1 (2.86%) Banking
1 1 (2.86%) Law
1 1 (2.86%) Retail
1 1 (2.86%) Telecoms
Miscellaneous
1 3 (8.57%) Blackberry
1 3 (8.57%) Fat Client
1 3 (8.57%) Thin Client
2 2 (5.71%) Driving Licence
2 2 (5.71%) NHS
3 1 (2.86%) Chip and PIN
3 1 (2.86%) Data Protection Act
3 1 (2.86%) iPhone
3 1 (2.86%) Management Information System
3 1 (2.86%) Self-Motivation
Operating Systems
1 20 (57.14%) Windows
2 11 (31.43%) Windows 7
3 7 (20.00%) Windows Server
3 7 (20.00%) Windows Server 2012
4 5 (14.29%) Windows Server 2008
5 2 (5.71%) Windows 10
5 2 (5.71%) Windows 8
6 1 (2.86%) Android
6 1 (2.86%) Windows XP
Processes & Methodologies
1 7 (20.00%) ITIL
2 2 (5.71%) Business Analysis
2 2 (5.71%) Change Control
2 2 (5.71%) Data Management
2 2 (5.71%) Data Protection
2 2 (5.71%) Information Management
2 2 (5.71%) Migration
2 2 (5.71%) Problem-Solving
3 1 (2.86%) Agile Project Management
3 1 (2.86%) Digital Transformation Strategy
3 1 (2.86%) Functional Testing
3 1 (2.86%) High Availability
3 1 (2.86%) Incident Management
3 1 (2.86%) Mobile Device Management
3 1 (2.86%) Non-Functional Testing
3 1 (2.86%) Proactive Monitoring
3 1 (2.86%) Server Monitoring
3 1 (2.86%) Service Delivery Management
3 1 (2.86%) Software Testing
3 1 (2.86%) Stakeholder Engagement
Qualifications
1 4 (11.43%) MCSA
1 4 (11.43%) Microsoft Certification
2 2 (5.71%) MCSE
3 1 (2.86%) Degree
3 1 (2.86%) ISTQB
3 1 (2.86%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (8.57%) Disclosure Scotland
2 1 (2.86%) GDPR
2 1 (2.86%) PMO
2 1 (2.86%) SLA
System Software
1 20 (57.14%) Active Directory
2 3 (8.57%) Terminal Services
3 2 (5.71%) Hyper-V
3 2 (5.71%) VMware Infrastructure
3 2 (5.71%) XenApp
4 1 (2.86%) BitLocker
Systems Management
1 9 (25.71%) SCCM
2 1 (2.86%) AirWatch
2 1 (2.86%) SCOM
Vendors
1 12 (34.29%) Microsoft
2 5 (14.29%) Cisco
3 4 (11.43%) HP
4 3 (8.57%) Citrix
4 3 (8.57%) VMware
5 1 (2.86%) Avaya
5 1 (2.86%) BT
5 1 (2.86%) Mitel
5 1 (2.86%) Remedy